BUS 270 Info. & Comm Infrastruc

0d359835dd79a72c87f82678a62765d3.doc 1 Professor B. Han BUS2700 Information and Communication Infrastructure Class Call #: 4xxxx Dept of Business Information Systems Western Michigan University Haworth College of Business

FALL 2006

Instructor: Dr. Bernard Han, E-mail: [email protected] Office: Room: 3310, Ph: 387-5409, Hours: M/W: 10:00 - Noon Course Textbook: Business Driven Technology, by Haag et. al Course Study Guide: Course Pack, BUS2700 FALL 2006 Course Room, Day and Time: Lab 2270 Schneider Hall, Monday 6:30 p.m. – 9:00 p.m.

Undergraduate Program Goal: to provide comprehensive, affordable, high quality undergraduate business education that meets the needs of students and employers.

BBA Program Objectives Met by BUS2700: 1. Understand Essential Business Knowledge. 2. Make Effective Business Decisions. 3. Communicate Effectively. 4. Understand and Apply Global Business Knowledge and Diverse Perspectives. 5. Demonstrate Effective Teamwork and Leadership. 6. Demonstrate an Understanding of Business Operations and Product Process Technology. 7. Understand and Use Computer-Based Information System and Infrastructures. 8. Practice Acceptable Standards of Ethical and Professional Behavior.

Course Description: This course provides an introduction to information-communication literacy, system literacy, and business information technologies. It emphasizes the relationship between Information Technology (IT) and business processes and the importance of aligning business information systems with business strategy. By interacting with integrated enterprise system(s), this course helps students understand the modern IT-driven business value chain and business process integration (BPI). The role of IT in organizational change and business transformation, IT history, and IT cultural issues are discussed. Team/individual class projects are used throughout the course.

Course Objectives: After successfully completing this course, the student should be able to:  Explain and demonstrate information and communication technologies in business and its various functions and cross-functions.  Understand Information Systems (IS) driven business decision making.  Understand the role of IT in a modern business organization.  Recognize how an integrated enterprise system improves business process integration.  Recognize IT-related cultural values and concerns in the modern business environment.

1 0d359835dd79a72c87f82678a62765d3.doc 2 Professor B. Han Prerequisites: (CIS1020 or CIS1100 or CS1050 or CS1000 or FCS2250 or MUS3860 or HPER1490 or SOC1820) and (BCM1420 or ENGL1050 or IME1020)

Content Integration: BUS2700 is more concerned with what information and communication technologies do in a business than how they are programmed or constructed. It is assumed that CIS1020/1100 courses provide background in computer literacy; therefore issues of computer hardware and software are marginally covered in BUS2700. However, business-driven information technologies are rigorously covered, adding an additional level of complexity to modern business enterprises introduced to students in BUS1750. In addition, computer skills that students develop in CIS1020/1100 are essential to the team/individual projects in BUS2700. BUS2700 provides the information technology context of business process and decision-making techniques for BUS3750.

Course Topics and Contents: covering the following 10 learning modules.

 Module1. Introduction to IT Literacy: introduces a business information technology Infrastructure model with layers involving telecommunications, computer networks, the Internet, computer hardware/software, communication systems and business information systems applications.  Module2. The Internet and its Business Applications: introduces the Internet with its history, governance, and protocols. Intranets, Extranets, E-commerce, and concepts of network security are discussed.  Module3. IS Driven Business Decision-Making: examines the way information systems are used in business decision-making.  Module4. System Literacy: introduces the concept of systems theory and information systems development life cycle.  Module5. IT in the Business Value Chain: introduces the concept of enterprise systems (SCM, CRM, ERP) and connects them with the business value chain.  Module6. IS Driven Business Process Integration: discusses characteristics and functions of integrated enterprise systems such as ERP systems.  Module7. IT and Organizational Change: explores the shifts and trends in business organizational structure that are resulting from the control and optimization capabilities of integrated information systems.  Module8. IT Driven Business Transformation: explores the transformation of business from a traditional industrial work system to an IT-based work system.  Module9. IT and History: provides a historic look at information technology in society beginning with the invention of printing with movable type to the electronic Global Village of the 21st century.  Module10. IT Cultural Issues: looks at information security, privacy, and ethics.

Textbook and Course Study Guide:

2 0d359835dd79a72c87f82678a62765d3.doc 3 Professor B. Han  Business Driven Technology, by S. Haag, P. Baltzan and A. Phillips (required).  Course study guide: BUS2700 Fall 2006 course pack (required).

Course Points: Projects 1 ~ 8 (Projects 1 ~ 8 are worth 45 points each) 360 Project 7 Presentation 45 Project Team Participation Evaluation 45 Total Project Points: 450 Exams 1 & 2 (Each Exam is worth 150 points) 300 Final Exam (Final Exam is worth 200 points) 200 Total Exam Points: 500 Attendance: 50 GRAND TOTAL: 1000 Note: Pop Quizzes or Extra Credit assignments may be available at the discretion of the instructor.

Grading Scale: 94.00-100% A 74.00-78.99 C 90.00-93.99 BA 69.00-73.99 DC 85.00-89.99 B 60.00-68.99 D 79.00-84.99 CB Below 60.00 E

Attendance Policy: Students are expected to contribute in the class discussion and to have the responsibility not only for their own learning, but also to contribute to the learning of their fellow students. Given the nature of this course (i.e., once a week) and the value added by attending the class, attendance will be critical. Absences without preliminary permission are unacceptable. A student will receive an E grade if he/she has missed the class more than three times.

Classroom Policy: Students should not be late for class, entering late disrupts the concentration of those that arrived on time. Students who consistently disrupt the class will be asked to drop the course. All presentations will require presenters to be dressed in “business casual” attire. All cell-phones, pagers, radios, etc. are to be turned off before entering the classroom.

Incomplete and Final Grade Policy: Western Michigan University's Policy on an Incomplete Grade and Course Grade and Program Dismissal Appeals Policy, as stated in the Undergraduate Catalog 2003-2005, page 29 and 276 respectfully, will be enforced.

Academic Honesty Policy: You are responsible for making yourself aware of and understanding the policies and procedures in the Undergraduate Catalog 2003-2005, page 274- 278 that pertain to Academic Integrity. These policies include cheating, fabrication, falsification and forgery, multiple submission, plagiarism, complicity and computer misuse. If there is reason to believe you have been involved in academic dishonesty, you will be referred to the Office of Student Conduct. You will be given the opportunity to review the charge(s). If you believe you are not responsible, you will have the opportunity for a hearing. You should consult with me if you are uncertain about an issue of academic honesty prior to the submission of an assignment or test.

3 0d359835dd79a72c87f82678a62765d3.doc 4 Professor B. Han Session Date Course Topic Chapter 1 SEPT. 04 M LABOR DAY HOLIDAY NO CLASS a. Introduction to Class Objectives and Course Structure 2 SEPT. 11 M b. Lecture 1 Business Driven Technology Overview 1 c. Lecture 2 Identifying Competitive Advantages 2 d. Project 1 Internet and E-Commerce, Due SEPT. 25 (team-based) Class Handout a. Lecture 3 Strategic Initiatives for Implementing Competitive Advantages 3 3 SEPT. 18 M b. Lecture 4 Measuring the Success of Strategic Initiatives 4 c. Project 2 GP Purchase Order, Due OCT. 02 (p.10 of CP) a. Project 1 Internet and E-Commerce is due at beginning of class 4 SEPT. 25 M b. Lecture 5 Organizational Structures That Support Strategic Initiatives 5 c. Lecture 6 Valuing Organizational Information 6 d. Project 3 iWebfolio e-Portfolio Project Description, Due OCT. 02 (p. 2 of CP) a. Project 2 GP Purchase Order is due at beginning of class b. Project 3 iWebfolio e-Portfolio Project is due at beginning of class 5 OCT. 02 M c. Lecture 7 Storing Organizational Information – Databases 7 d. Lecture 8 Viewing and Protecting Organizational Information 8 e. Project 4 GP Sales Order Processing, Due OCT. 16 (p.27 of CP) a. Exam I 6 OCT. 09 M b. Lecture 9 Enabling the Organization – Decision Making 9 c. Lecture 10 Extending the Organization – SCM 10 d. Lecture 11 Building a Customer-centric Organization – CRM 11 a. Project 4 GP Sales Order Processing is due at beginning of class 7 OCT. 16 M b. Lecture 12 Integrating the Organization from End to End – ERP 12 c. History of Internet Video d. Project 5 SAP Navigation & SOP, Due OCT. 30 (team-based) (p.42 of CP) 8 OCT. 23 M a. Lecture 13 Creating Collaborative Partnerships through E-Business 13 b. Lecture 14 Enhancing Collaborative Partnerships 14 c. Project 6 SAP Business Warehouse, Due NOV. 13 (p.90 of CP) a. Project 5 SAP Navigation & SOP is due at beginning of class 15 b. Lecture 15 Outsourcing Collaborative Partnerships 16 9 OCT. 30 M c. Lecture 16 Integrating Collaborative Partnerships d. Transformation Video a. Exam II 10 NOV. 06 M b. Lecture 17 Fostering an Innovative Organization 17 c. Lecture 18 Creating a Wireless Organization 18 a. Project 6 SAP Business Warehouse is due at beginning of class b. Lecture 19 Building Software to Support an Agile Organization 19 11 NOV. 13 M c. Lecture 20 Developing a 21st Century Organization 20 d. Project 7 21st Century Organization Project, Due Dec. 04 (team-based) Class Handout e. Project 8 Final Exam Report, Due Dec. 11 (team-based) Class Handout a. Project 7 Report & Presentation Team Work Day 12 NOV. 20 M b. Project 8 Final Exam Report Team Work Day 13 NOV. 27 M a. Project 7 Presentations (Teams 1 ~ 6) a. Project 7 Presentation Report is due at beginning of class 14 DEC. 04 M b. Project 7 Presentations (Teams 7 ~ 10) a. Project 8 Final Exam Report is due at beginning of class Comprehensive DEC. b. Final Exam Ch. 1 ~ Ch. 20