1. Question: You Can T Get Into Banner Web Time Entry And/Or Get a Message Like This: Answer

Troubleshooting

1. Question: You can’t get into Banner Web Time Entry and/or get a message like this:

Answer: This means that your job has either not been set up yet or you are missing paperwork. Contact Student Employment at 781-891-2968 or via email at [email protected]

2. Question: You can get into your time sheet but can’t enter or modify the time you entered.

Answer: Look at the status of your time when you first enter Position Selection

Pending – you Submitted the time for approval. You can’t make any additions or changes. Contact your Supervisor and they can return it to you to correct

3. Question: You can’t see the Pay Period on Banner Web anymore Answer: The time entry period is closed for that pay period. Please note that you have until the Tuesday, 2:00 pm, after the Pay period ends to enter time. After 2:00 pm Contact your Supervisor

The payroll schedule is available on the Payroll Web page - http://www.bentley.edu/payroll/