How to contact us: UCT Agent Productions Information for UCT Agents • August 2007 Agent Services Department: (800) 848-1124, ext. 128 [email protected] Public Relations Prescription Drug Plan information you Department: need to know (800) 848-1124, ext. 130 Effective Aug. 1, 2007, Prescription Drug Plan (PDP) Sponsors are responsible for [email protected] determining , at the time of enrollment, whether a beneficiary was previously Customer Service enrolled in Medicare Part D or had other creditable coverage prior to applying to enroll in their plan, and whether there were any lapses in coverage of 63 days or Department: more. In an effort to do this, when an enrollee comes to a United Healthcare plan (800) 848-1124, ext. 551 from another MA, PDP or Employer Sponsored Plan, the application will go into a [email protected] PENDED status and a 5141 Enrollment letter is generated and sent to the Supply Department: perspective member. The 5141 letter advises the prospect that the application is (800) 848-1124, ext. 147 pending until they call United Healthcare's Customer Service unit to validate their [email protected] change. Note that this does not apply to someone who turning age 65; this only applies to someone who is changing plans. We’re on the Web at www.uct.org Medicare Part D plan sponsors will inform CMS of these lapses in creditable Fax Number for coverage so that CMS can compute the LEP (Late Enrollment Penalty). The Applications: (800) 948-1039 beneficiary is then billed the LEP or the LEP is included when his or her premium is paid through Social Security deductions. Plan sponsors do not calculate the LEP.

Contact the Agent Services Department at ext. 128 or at [email protected] with questions. Congratulations to UCT's top five Medicare Congratulations to the following agents supplement-producing that qualified for the $100 bonus for submitting five approved attained age agents and top five agencies Medicare supplement policies within their first 30 days: from Jan. 1 through July 31, 2007: Dennis Adler Karen Lazaro Douglas Reed Rachel Carr Donald Leising Jack Savage Agents Arthur Colavolpe Anthony Lehrer Lance Scholz James Davis Dann Loewenthal James Spencer Robert Arell Ricci Dohman James McCorison Susan Throssel Barbara Leach Fahed Ulayyet Ray Echols Glenn Miller Marilyn Tonniges Daylan Parks James Hausmann Ron Millikan Charles Turner Patricia Grondin Raymond Hunt Clayton Netzel Jr. Bradford Harvey Joseph Russell Keizer Marguerite Palmer Young Agencies Ronald Kostecka Grant Prather Steven Yungen Louisiana Co-Op Plans Inc. Integrated Benefits Ruttinger & Larson News you can use Insurance Services  Pleased be aware that effective Sept. 1, 2007, UCT no longer offers David E. Staehling underage disability outside of open enrollment in the following states: Bobby Brock Insurance Inc. Arizona, Arkansas, Colorado, Kansas, Louisiana, Maine, Mississippi, Missouri, North Carolina, Oklahoma, Oregon, Pennsylvania, South Dakota, Texas, Virginia and Wisconsin.

 Please remember that month end commissions are generally run the third Tuesday of the month, unless there are five Tuesdays in a month in which case the commissions are run a week later. Please refer to the Agent Field Guide for more information.  A couple of friendly reminders: 1) If an agent in Louisiana, Nebraska or Congratulations to the top South Dakota hand delivers a policy, he or she must have a Policy nine writing agents for the Delivery Receipt signed by both the applicant and the agent. 2) Please be 2007 Agent Sales reminded that UCT prefers not to receive post dated checks. Convention Contest as of Aug. 6, 2007.  Please note that an application needs to be mailed and postmarked, faxed, or e-mailed prior to or, at the latest, on the effective date the client To qualify, agents must attain is requesting. For example, if the applicant wants a Sept. 1, 2007, effective a minimum of 105 points - date, then the application needs to be postmarked by Sept. 1, 2007, or faxed one for each approved or e-mailed by Sept. 1, 2007, or before. Medicare supplement policy written and placed from Jan. 1 through Dec. 31, 2007. Agents may now e-mail applications Effective immediately, UCT has set up an e-mail account specially designed to allow Robert Arell agents to e-mail Medicare supplement applications. The e-mail address is Barbara Leach [email protected]. Associates in UCT's New Business Department will monitor the Fahed Ulayyet e-mail box and print applications from it twice each day, morning and afternoon. Daylan Parks All applications must be in PDF format as this format prevents alteration of the Reggie Nolan application. No other formats will be accepted. In order to do this you must complete Boyd Poole the application, scan it, convert it into a PDF file and then e-mail it to UCT. Make Rollan Walker sure to include "Insurance application" in the e-mail's subject line. You must also Ricky Credille scan and e-mail along with the application the new application cover sheet we Patricia Grondin have provided for you. Please be advised that you cannot fill out the application online and e-mail it to us. That is not the purpose of the e-mail capability. If you have questions about this process, contact the Customer Service Department at ext. 551 or at [email protected].