Duties of the Post

LawWorks

Administrator for LawWorks Clinics and LawWorks Web

Job Description

Reporting to: Rebecca Barnes and Graham Bucknall

Salary: NJC 28 (£25,395 inc London Weighting)

Hours: 35 per week While normal hours will be 9am to 5pm, the post will involve some early evening work with appropriate flexibility.

Holiday: 25 days per year

Benefits: 5% pension contribution; Private health cash back plan

Location of post: LawWorks, 10 – 13 Lovat Lane, London EC3R 8DN

Main purpose

To provide administrative support and assistance to LawWorks for Individuals.

Duties of the post o Clinics o Gathering monitoring figures on a quarterly basis from Clinics. o Keeping website updated with national volunteering opportunities in Clinics. o Keeping details of Clinic sessions updated on the website. o Drafting standard documentation for individual Clinics (model supplied). o Providing quarterly mailings to the Clinics. o In Depth o Handling enquiries from the public. o Registering in-depth cases and keeping track of their progress. o Helping to place cases when approved through either an electronic system or by direct telephone contact with law firms. o Training o Arranging training terms and booking trainers and venues. o Responsible for training database – posting up courses, enquiries etc. o Keeping track of progress of arrangements for each session. o Attending evening training sessions – approx 1 per week for 4 months of the year. o Miscellaneous o General administrative assistance for Clinics, In-Depth and Training. o Arranging meetings and appointments. Including contacting participants, distributing paperwork as directed, booking meeting rooms where necessary, ensuring availability of audio-visual equipment as required, producing and distributing papers and materials. o Handling telephone enquiries from LawWorks members. o Liaising with internal staff and external contacts as necessary. o Assisting LawWorks for Individuals team in all project matters/events etc. with which they are involved – including covering for holiday periods of others. o Participating in general work of the charity on day to day basis as required including occasional evening work.

Skills and Experience

Essential Desirable Ability to set up and maintain filing systems  Good written and oral communication ability  Good telephone manner with experience of dealing with a variety  of individuals and agencies Competent computer skills using Microsoft Office, particularly  Word and Excel. Use of web-based systems.  Good team member.  Ability to multi-task  Accuracy and attention to detail  Knowledge of the legal profession and how it is organised.  Familiarity with input to Access databases.  Experience of working in a small organisation, preferably a  charity