Dr. Gordon Arbogast CV

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Dr. Gordon Arbogast CV

CURRICULUM VITA GORDON W. ARBOGAST 9937 Orchard Hills Road Jacksonville, Fl 32256 904/256-7466 (office) 904/519-0477 (residence) ______

SUMMARY OF QUALIFICATIONS

Experienced professor with over thirteen years of full-time teaching experience in strategic management, leadership, quantitative methods, management of information technology and operations management. Results oriented professional with over 25 years of increasing responsibility in management for the government and two major U.S. telecommunications firms. Applied IT and management concepts and techniques to effect major changes at a Department of Defense Agency (Defense Communications Agency) and a Fortune 100 major corporation (Pacific Bell). Led the effort to fundamentally transform the Agency from a predominately communications orientation to an IT organization (Defense Information Systems Agency). During significant downsizing and reduced budgets, reorganized the information systems area in Pacific Bell to improve services to customers, eliminate redundancies, develop vital new systems, while maintaining critical legacy systems. Broad background in strategic thinking, systems engineering, program management, telecommunications, operations, and IT.

Taught engineering management, operations research, mechanical and civil engineering at the undergraduate level and headed the Engineering Department at the U.S. Military Academy. Taught graduate and undergraduate courses in the Davis College of Business at Jacksonville University (JU), including the graduate and undergraduate capstone Business Strategy and Policy course. Also taught five of the core MBA courses, in addition to several other non-core courses. As Director of Accreditation, led accreditation efforts in the Davis College while JU was in the AACSB candidacy stage in 1996-1998. Since 2005 I have led a number of critical initiatives in the Davis College of Business as Associate Dean and Director of Graduate Programs. Many of these are targeted at securing AACSB accreditation.

Broad-based strategic thinker, planner, and practical manager. Leader and teacher with a philosophy of setting realistic goals, communicating effectively with students and teams, motivating people to obtain their best possible output, and closely monitoring progress. Has demonstrated effectiveness in leading TQM and accreditation efforts at major institutions.

EDUCATION

Doctor of Philosophy, Industrial Management, Clemson University 1986

Master of Science, Industrial Management, Georgia Institute of Technology 1971

Master of Science, Electrical Engineering, Georgia Institute of Technology 1970

Bachelor of Science, Engineering, U.S. Military Academy 1963

Continuing Professional Education

Executive Education, Information Technology, Harvard Business School 1992

Honor Graduate, Industrial College of the Armed Forces (Nat’l Defense Univ) 1983 Graduate, Defense Systems Management College (no class ranking) 1981

Honor Graduate, U.S. Army Signal Advanced Course, Fort Monmouth, NJ 1967

Attendance at numerous seminars, lectures etc. – attended numerous seminars 1994- conducted by major businesses (Microsoft, IBM etc.) as well as management 2008 experts and professionals in the past several years e.g. attended seminar by Professor Donovan from MIT on Re-inventing Your Business.

TEACHING

Course Director of advanced electronics at West Point. Developed and taught courses in Engineering Management and the new Systems Engineering major at West Point (19861989). This included Operations Management and Systems Simulation. At various times taught six of the twelve course graduate core in the Jacksonville University (JU) Executive MBA (EMBA) and MBA programs (1994present). Consistently, taught the Capstone Advanced Strategy and Policy course (MGT 552/572) for both the evening MBA and Executive MBA Programs over the period 1994 to present. Also taught the core IT course at the undergraduate level (MGT 380). Developed modules for and taught accelerated business adult courses starting in 1999. This includes the Capstone Business Strategy and Policy course (MGT 432). JU student evaluations in all courses have been consistently high e.g. virtually all student evaluation category above 4.5 (out of 5.0) in past nine years at JU.

HONORS

Selected to Phi Kappa Phi by the faculty of Jacksonville University, 2005.

Jacksonville University 2002 Award for Innovative Excellence in Teaching, Learning, and Technology presented at the 13th International Conference on College Teaching and Learning, Jacksonville, Florida, April 2002.

Jacksonville University 1st Professor of the Year, Adult Degree Program (College of Lifelong Learning), 2000.

Who’s Who in the World, Marquis Who’s Who in the World 2000 Millennium Edition thru 2013.

Who’s Who in America, Marquis Who’s Who in America Volume 54, 2000, Volume 55 thru 2013.

Who's Who in Science and Engineering, Marquis Who's Who Volume IV, 1998/1999; Volume V thru 2013.

International Who’s Who of Information Technology, 2001 edition.

Who’s Who in the 21st Century, International Biographical Center, Cambridge, England.

Various military decorations including: Defense Superior Service Medal, Legion of Merit, Bronze Star Medal w/Oak Leaf Cluster, Air Medal, Meritorious Service Medals (2), Army Commendation Medals (3), Army Achievement Medal; Promoted early to rank of Lt. Colonel in U.S. Army (1977) and to Colonel in 1983; Certificate of Appreciation from Secretary of Defense upon retiring in 1990. Freedom Medal from Freedom Foundation of Valley Forge, 1970

WEB SITE

http://users.ju.edu/garboga/

PROFESSIONAL AFFILIATIONS State of South Carolina Licensed Professional Engineer 1986 - Present

Clemson Rotary Club Member 1984 - 1986

Armed Forces Communications Scholarship Chair, Jax Chapter 1997- 2002 Electronics Association Chapter President, West Point 1987 - 1989 Member 1976-Present

Military Operations Chair, Weapon Systems Acquisition 1988 - 1991 Research Society Member 1986 - 1993

Institute of Industrial Engineers Senior Member 1986- Present

West Point Society of North President 1998 -2001 Florida Board Member 1996 -2002 Member 1994-2008 Meninak (formerly Kiwanis) Member 1999-2006 Club of Jacksonville

PROFESSIONAL EXPERIENCE

JACKSONVILLE UNIVERSITY, College of Business 2010 - 2014 Professor/ Chair, Department of Management and DSIM, Davis College of Business, Jacksonville, FL I was charged with administration of the largest department in the college. Three areas are taught in the Department- Management, Decision Sciences, and Information Management. Responsibilities included assigning teaching assignments, scheduling, evaluating faculty, conducting pre-tenure reviews, assessment, and handling two majors in the College- Management and General Business. At the same time I taught a three- quarter teaching load, chaired the Graduate Committee and sat on several other committees e.g. the Faculty Qualifications committee and the Dean’s Executive Council.

JACKSONVILLE UNIVERSITY, College of Business 2005 - 2010 Associate Dean and Director of Graduate Programs, Davis College of Business, Jacksonville, FL As Associate Director I was responsible for major AACSB activities in the College. The primary areas were to address the problem of a large percentage of the faculty being non-Academically and/or Professionally Qualified. Leading a small Faculty Qualifications Committee, this weakness was turned into strength of the College by Spring 2008. Faculty were encouraged to present at conferences and to publish in academic journals. Major strides were made in accurately evaluating all faculty based on AACSB faculty qualification guidelines. In 2008 I turned the chair over, but continued to serve on the committee. As Director of the Graduate Programs supervised the Master of Business and Executive Masters of Business (EMBA) Programs. In the 2004-2005 I had led the efforts to modernize the curriculum of both of these programs. The EMBA was transformed into an EMBA for Leadership Development. Entrepreneurship was also added to the curriculum along with several new initiatives including Executive Skills in Dress for Success and Dining for Success. In the Evening Program four new concentrations were added so that the curriculum had some alternatives from the general MBA that had always been the program at JU. These concentrations were in Finance, Accounting, Entrepreneurship and Leadership. Major strides were made in upgrading admissions standards and in graduate assessment. The number of evening MBA graduate students was increased to an all-time high of over 210. The quality of incoming EMBA class hit highs in quality over the past few years. As advisor to all of these graduate students I am in a unique position to aid them in their academic and professional careers. In the evening MBA a major initiative occurred in the summer of 2007 when I worked closely with Merrill Lynch executives to establish an off-site MBA program that could be conducted for their students at the local Merrill Lynch campus. This brought in 36 new MBAs and has been a major success. A new class was recruited in 2009, as well as another in 2010. Another major initiative I brought to fruition was to organize the first EMBA Board of Governors. This was organized in 2007 and consists of executive graduates from each of the twenty-three graduating classes. They are now in their second year of existence and have already made major contributions to the College including renovating the student lounge on the 2d floor, providing valuable input as stakeholders of the EMBA curriculum and planning several major JU events for EMBA graduates e.g. CEO of CSX conducted a lunch seminar at CSX that was highly successful. In 2009 I led the effort to once again revise the EMBA curriculum. The new curriculum included a better focused leadership component, as well as a brand new health care portion that is run by the Mayo Clinic. In addition, I initiated several new graduate programs: (1) a joint JD/MBA with the Florida Coastal School of Law; and (2) a new day time accelerated MBA program. Currently, I have taken the lead in proposing a new Master of Science in Organizational Leadership and a new hybrid MBA. Lastly, I served as an advisor for the Dean and a member of his Executive Council.

JACKSONVILLE UNIVERSITY, College of Business 1994 - Present Tenured Full Professor, Jacksonville, FL Taught a variety of courses in the Executive MBA, MBA, College of Lifelong Learning, and undergraduate programs. Included were courses in Management of Information Technology, Quantitative Methods, Business Strategy and Policy, Organizational Behavior, Executive Leadership, Operations Management, Statistics for Economics and Business, and TQM. Published articles and produced a variety of intellectual contributions. Led the effort for AACSB accreditation for the Davis College of Business as the Director of Accreditation from 1996 to 1999. Published a variety of professional articles to include “An Army View of Kosovo” in the Spring 2000 U.S.A.F. Aerospace Power Journal. Also, consulted for local businesses (e.g. Stellar Group, Jacksonville Jaguars, Miller Electric, Swisher International; and Scott McCrae); also did consultant work nationally with Learning Tree Corporation; and internationally in Canada and The Hong Kong Productivity Council in Hong Kong.

PACIFIC BELL, Pacific Telesis’ Major Company 1991 - 1994 Vice President, Systems Technology, San Ramon, CA Led group of 1880 IT professionals reporting to the Executive Vice President of Product and Technology Support. Responsible for major Information System (IS) development and maintenance activities, surveillance, and electronic security. Charged with insuring high quality systems support to all Strategic Business Units (SBUs). Managed a budget of $200M expense and $75M capital.

CONTEL TECHNOLOGY CENTER, R&D Center for CONTEL Corp. 1990-1991 Principal Scientist and Director, Special Projects, Chantilly, VA. Advised President, Contel Technology Center on major contracts and special IT projects, including Integrated Services Digital Network (ISDN) over satellite, Gigabit local area networks and new concepts for Electronics Theater.

DEFENSE COMMUNICATIONS AGENCY (DCA) 1989 - 1990 Associate Director of Engineering, Technology and Corporate Planning, Wash. D.C. Filled a Senior Executive Service (S.E.S.6) civilian position as a Colonel. Led Department of twenty professionals reporting to the Director (a Lieutenant General). Advised the Director on technical matters, including new DOD Corporate Information Management (CIM) initiative, major technology assessments, and IT standards, Research and Development (R&D), and the Strategic Corporate Plan. Awarded the Defense Superior Service Medal for outstanding service in this capacity.

U.S. MILITARY ACADEMY 1986-1989 Permanent Associate Professor and Head, Department of Engineering, West Point, NY Chaired Department of 34 faculty and 20 support personnel. Ensured quality teaching in undergraduate engineering including Civil, Mechanical, Nuclear, Engineering Management, and Operations Research. Engineering majors received full six year accreditation (the maximum) in 1986 and 1992 by the Accreditation Board for Engineering and Technology. Developed faculty and expanded research, publications, and consulting. Awarded the Legion of Merit medal for significant accomplishments at West Point.

- Pioneered new Systems Engineering major, the first new major to be intro- duced at the Academy since majors were introduced in the late 1970s. Systems Engineering became the most popular engineering discipline at the U.S. Military Academy. Won approval for a new Systems Engineering Dept.

- Successfully led efforts to totally restructure Engineering Department at the Academy. As member of major governance body (Academic Board), lobbied to reorganize engineering. Despite strong opposition among the math, science, and engineering community, was successful in sponsoring a move of Computer Science to the Electrical Engineering Department and for the creation of a new Civil and Mechanical Engineering Department.

- Represented the Academy at engineering forums, e.g. New York State Assoc- iation of Deans for Engineering Colleges. Chaired management committee and served on several others.

- Taught and redesigned Operations Research I & II, Systems Simulation, Operations Management, Quantitative Methods in Decision Making, Structural Systems (Civil Engineering), Mechanical Engineering, and Advanced Methods of Engineering Management. Monitored quality of teaching did evaluations for all faculty.

- Performed major quantitative analysis for the for the Chief of Staff, U.S. Army i.e. the “U.S. Army Command and Control Study”.

- Chaired 25th Reunion for the West Point Class of 1963.

- Performed analysis of packet switching alternatives for U.S. Army Europe.

DEPARTMENT OF THE ARMY, (DA) 1984 - 1986 Researcher, The Pentagon, Washington, D.C. Performed this work while completing my Ph.D. dissertation at Clemson University.

- Conducted major study on the effectiveness of Total Risk Assessing Cost Estimate (TRACE) program and other variables on cost overruns and sche- duled slippages for major Army R&D acquisition programs (done for Deputy Under Secretary of the Army for Operations Research).

- Identified primary variables associated with cost overruns and schedule slippages. Delivered results to a panel of General Officers. This led to Policy changes in TRACE.

U.S. ARMY COMPUTER SYSTEMS COMMAND 1980 - 1982 Deputy Program Manager, Project VIABLE, Fort Belvoir, VA Played a major leadership role in acquiring new regional computer network for Army corporate information systems. This project involved a contract for $650M and was the largest computer acquisition in the history of the U.S. Army.

- Led technical negotiations with Computer Sciences Corporation (CSC), IBM, and the Electronic Data Systems Corporation (EDS). - Advised two program managers and was Acting Project Manager for several months.

- VIABLE was a model Army acquisition, designated Army “Project of the Year” in 1983.

UNITED STATES ARMY EUROPE (USAREUR) 1978 - 1980 Battalion Commander, Heidelberg, Germany Commanded for two years a signal battalion of over 650 soldiers and German civilians providing direct communications and IT support to Headquarters, U.S. Army Europe. Awarded Meritorious Service Medal for this service.

DEPARTMENT OF THE ARMY STAFF 1976 - 1978 Computer Engineer, The Pentagon, Washington, D.C. Developed Army policy and support for new communications and computer systems. Advised the Director of Telecommunications, Command and Control Systems (a Major General) on vital systems and IT issues. Developed with DA Program managers a variety of new strategic systems.

DEFENSE COMMUNICATIONS AGENCY 1974 - 1976 Systems Engineer, Washington, D.C. Developed and implemented the DOD Multiplex Management Program, as well as DCA’s advanced Channel Packing System. Managed DCA’s High Value Leased Circuit Program. These programs saved over $1million a year.

U.S. MILITARY ACADEMY 1970 - 1973 Assistant Professor of Electrical Engineering, West Point, New York Developed and taught courses in electrical circuits and electronics engineering. Course director for senior elective in advanced electronics.

U.S. ARMY FIELD DUTY 1963 - 1970 Various command and staff assignments in Army units around the world. Served tours of duty in Korea, Vietnam, the Dominican Republic and at Fort Bragg, NC.

PUBLICATIONS

Refereed Articles (Peer- Reviewed) and other recent Intellectual Contributions

Category A:

2014/2015 Arbogast and Van Den Heuvel, “Modeling the Demand for City Water Consumption”, accepted for Winter 2014 Business Review Cambridge, (Peer-reviewed/Refereed Journal Article, AAS- Contribution to Practice).

2013/2014:  Arbogast and Thornton, “Factors Affecting School Quality in Florida”, Contemporary Issues in Education Research, Vol. 7, No. 2, Second Quarter 2014, Clute Institute. (Peer reviewed/Refereed Journal Article, AAS- Contribution to Practice).  Arbogast and Mirabella, “Predicting Firm Performance as a Function of CEO and Economic Factors”, Business Review Cambridge,Volume 19, Number 2, March 2014. (Peer-reviewed/Refereed Journal Article, AAS- Contribution to Practice).

 Arbogast, Button and Mirabella, “The Impact of Corporate Average Fuel Economy (CAFÉ) on US Auto Makers”, The Journal of Management and Engineering Integration, Vol. 6, No. 2, Winter 2013/2014 (Peer-reviewed/refereed Journal Article, AAS- Contribution to Practice).

2012/2013:  Bateh, Heaton, Arbogast and Broadbent, “Defining Sustainability in the Business Setting”, American Journal of Business Education, 6(3), 397-400, May 2013. (Peer- reviewed/refereed Journal Article, AAS- Contribution to Practice).

2011/2012:  Arbogast and Thornton, “A Global Corporate Sustainability Model,” Journal of Sustainability and Green Business, April 2012. (Peer-reviewed/refereed Journal Article, AAS- Contribution to Practice).

 Arbogast and Thornton, Analyzing Educational Testing Service Graduate Major Field Test Results," American Journal of Business Education, 2012. (Peer reviewed /refereed Journal, TLS, Pedagogy).

 “The Classical Roots of Contemporary Business Policy and Strategy”, Business Review Cambridge, Volume 18, Number 2, December 2011. (Peer-reviewed/refereed Journal Article, AAS- Contribution to Practice).

2010/2011:  Arbogast,Emmanuel and Grosskruger, “Restoring the Eco-System of the Indian River Lagoon”, Business Review Cambridge, Volume 15, Number 1, Summer 2010. (Peer- reviewed/refereed and best paper at the conference (Peer-reviewed/refereed Journal Article, AAS- Contribution to Practice).

 Arbogast and Trochessett, “Evaluating Pay for Performance”, The Journal of Management and Engineering Integration, Vol. 3, No. 2, Winter 2010. Peer- reviewed/refereed (Journal Article, AAS-Contribution to Practice)

2009/2010:  O'Keefe, R., Arbogast, G., Peaks, D. “When a Merger is Not a Merger”.The Business Review,Cambridge, Summer 2009 (Peer-reviewed/refereed) (Peer-reviewed/refereed Journal Article, AAS- Contribution to Practice)

 Arbogast, G., and Arbogast, V., “The Classical Evolution of Modern Business Strategies and Tactics” Chapter 4 in book Doing Business in the Global Economy, edited by DimitriosDoufopoulos and Maria Argyropoulou, Fall 2009 Review of Business Information Systems. (Peer-reviewed/refereed) (Book Chapter, AAS- Contribution to Practice).

Category B: (please list) 2013/2014:  Arbogast and Hoffman, “Layoffs as an Effective Restructuring Mechanism for Corporations”, Proceedings of the Annual Conference of Industry, Engineering, and Management Systems, Cocoa Beach, Fl, March 2014. (Presentation, AAS- Contribution to Practice)

2012/2013: N/A

2011/2012:  Arbogast and Painter, “Impact of CEO Education and Background on Corporate Success”, Proceedings of the Annual Conference of Industry, Engineering, and Management Systems, March 2012. (Proceedings, AAS- Contribution to Practice)

2010/2011:  Arbogast and Covey, “The Value of Metrics in Corporate Decision Making”, Proceedings of the Annual Conference of Industry, Engineering, and Management Systems, March 2011. (Proceedings, AAS- Contribution to Practice).

2009/2010:  Arbogast, G. &Trochessett, S. “Evaluating Pay for Performance”, Proceedings of the Annual Conference of Industry, Engineering, and Management Systems, March 2010. (Proceedings, Contribution to Practice)

Category C: (please list) 2013/2014:  Arbogast and Hoffman, “Layoffs as an Effective Restructuring Mechanism for Corporations”, Presentation at the Annual Conference of Industry, Engineering, and Management Systems, Cocoa Beach, Fl, March 2014. (Presentation, AAS- Contribution to Practice)

2012/2013:  Arbogast and Button, “The Impact of Corporate Average Fuel Economy (CAFÉ) on US Auto Makers”, Presentation at the Annual Conference of Industry, Engineering, and Management Systems, Cocoa Beach, Fl, March 2013. (Presentation, AAS- Contribution to Practice)

 Arbogast and Mirabella, “Predicting Firm Performance as a Function of CEO and Economic Factors”, Presentation at The Finance, Global Management Economics and Information Technology Research Conference, 24 May 2013, New York City (Presentation, AAS- Contribution to Practice).

2011/2012:  “The Classical Roots of Contemporary Business Policy and Strategy”, Presentation at The Finance, Global Management Economics and Information Technology Research Conference, December 2011, Miami Beach, Fl (Presentation, AAS- Contribution to Practice).  Arbogast and Painter, “Impact of CEO Education and Background on Corporate Success”, Presentation at the Annual Conference of Industry, Engineering, and Management Systems, March 2012, Cocoa Beach, Fl (Presentation, AAS- Contribution to Practice)

2010/2011:  Arbogast and Covey, “The Value of Metrics in Corporate Decision Making”, Presentation at the Annual Conference of Industry, Engineering, and Management Systems, Cocoa Beach, Fl, March 2011. (Presentation, AAS- Contribution to Practice).

 Arbogast and Thornton, “A Global Corporate Sustainability Model”, Presentation and best Paper at the AABRI 2010 Conference in Orlando, Fl, September 2010. (Presentation, AAS- Contribution to Practice).

 Arbogast, G. , Emanuel, S. & Grosskruger, P., “Indian River Lagoon- South” Presentation at Annual Conference of Industry, Engineering and Management Systems, March 2011. (Presentation, AAS- Contribution to Practice)

2009/2010:  O'Keefe, R., Arbogast, G., Peaks, D. “When a Merger is Not a Merger”. ”, Presentation at The Finance, Global Management Economics and Information Technology Research Conference, Summer 2009, New York City (Peer-reviewed/refereed) (Presentation, AAS- Contribution to Practice))

 Arbogast, G. &Trochessett, S. “Evaluating Pay for Performance”, Presentation at the Annual Conference of Industry, Engineering, and Management Systems, March 2010. (Proceedings, Contribution to Practice)

Category A – Discipline based: Peer-reviewed journal article (theory, practice and pedagogical).

Category B – Conference Proceedings Also article in professional or trade journal

Category C – Conference presentations Also Reviewer for refereed journal/textbook/Proceedings

Non-refereed commercial articles:

1. “West Point: The Graduate School Option”, Army Communicator, Summer 1996.

2. “M.S. USMA In the Academy’s Future?”, Assembly, November- December 1996.

3. “Computer Telephony Poised to Change World Business”, Signal, March 1997.

4. “The Future of War” by George and Meredith Friedman, Crown Publishers, Inc. New York, 1996. Book report in Assembly, July-August 1997.

5. “JU MBA Programs are Making Great Strides”, JU Magazine, Fall 2002.

6. “Recognizing Military History in Florida”, with co-author Greg Moore, Assembly, July-August 2003.

7. “West Point Engineers in North Florida”, Assembly, November-December 2005.

Intellectual Contributions

The following are Intellectual Contributions in addition to previous listed publications:

1. “Public School Computer Skill Emphasis Vital”, Florida Times Union, 12 January 1994.

2. “Technology Forcing Change in Teaching Methods”, Jacksonville Business Journal, 25 August 1994.

3. “Telecommunications Reform to Open Doors to New Products and Services”, Jacksonville Business Journal, 25 November 1995.

4. “The Competitive Weapon of Network Management”, an IT paper to the Hong Kong Productivity Council, Hong Kong, 1 February 1996.

5. “Trends in Information Technology”, an IT paper delivered to the Mandarin Business Association, Mandarin, FL, 24 January 1996.

6. “The New Technology of Computer Telephony Integration”, an IT paper delivered to the Hong Kong Productivity Council, Hong Kong, 1 June 1996.

7. “Telecommunications - Catalyst of Change” a IT paper delivered to the Exchange Club of Jacksonville Beach, Jacksonville Beach, FL, 11 July 1996.

8. “The Automated Help Desk As A Competitive Weapon” a paper delivered to an IT seminar in Washington, D.C. hosted by Learning Tree International on 13 December 1996.

9. “West Point Prepares for the Millennium” a paper delivered to the Jacksonville Chapter of the Daughters of the American Revolution on 13 May 1997.

10. “A Retrospective Look at Engineering at West Point”, a paper delivered to the Shepherd’s Center of Orange Park (SCOOP), Orange Park, Florida, 19 May 1997.

11. “Data Compression in Practice: A Primer” a paper delivered to a IT seminar hosted by Learning Tree International at Santa Clara, CA, 24 July 1997.

12. “The Case for Industrial Strength Firewalls” a paper delivered to an IT seminar hosted by Learning Tree International at Rockville, Maryland, 8 August 1997.

13. “Telecommunications Satellites in 1997: A Primer”, a paper delivered to an IT seminar in Rockville, Md, 15 October 1997 (Learning Tree Int’l).

14. “Cookie Management on the Internet”, a paper delivered to a IT seminar for the Navajo Nation Indian Health Services, Window Rock, AZ, 6 December 1997 (Learning Tree Int’l).

15. “SS7: The future of Switching on the PSTN”, a paper delivered to a IT seminar in Washington, DC, 30 April 1998 (Learning Tree Int’l).

16. “The Power of Virtual Private Networks”, a paper delivered to a IT seminar in Boston, MA, 4 June 1998 (Learning Tree Int’l).

17. “IPsec: Key to Internet Security”, a paper delivered to an IT seminar in Rockville, MD, 30 July 1998 (Learning Tree Int’l).

18. “ADSL- RBOCs Answer to Cable Modems?” a paper delivered to an IT seminar in Washington D.C., 14 August 1998 (Learning Tree Int’l).

19. “Air Power could be enough for Victory in Kosovo”, Florida Times- Union, June 1, 1999.

20. “Give Air Power its Due”, Florida Times-Union, June 27, 1999.

21. “Cellular Digital Packet Data”, a paper delivered to a IT seminar in Atlanta, GA., July 25, 1999 (Learning Tree Int’l).

22. “Voice over the Internet”, a paper delivered to a IT seminar in Rockville, MD., December 12, 1999 (Learning Tree Int’l).

23. “Get Rid of Anachronistic Tools”, Florida Times-Union, 16 November 2000.

24. “IP Television” a paper delivered to a IT seminar in Washington D.C. , August 2001 (Learning Tree Int’l).

25. “Leadership in 4-5 Year Olds”, a paper delivered at the Jacksonville University Annual Research Symposium in April 2002. Co-authors were Edith Young, Diana Warren, and Philip Mobley.

26. “Incorporating the Digital Revolution into the Management Curriculum”, a paper delivered at the 13th International Conference on College Teaching and Learning at Jacksonville Florida on 12 April 2002.

27. “After Further Review”, a letter published in the Jaguar’s Inside Report, December 4, 2002.

28. “Case Study: Chaos and Ethical Dilemmas at ENRON”, a paper delivered at the Jacksonville University Annual Research Symposium in April 2005.

COMMUNITY SERVICE

Lector and Eucharistic Minister for Resurrection Catholic Church (1995-2003); Lector for Holy Family Catholic Church (2004-2008) and Blessed Trinity Catholic Church (2008-2011). Supported several functions of the church men’s club. Participated in a number of community support programs while a Member of the Meninak Club (1998-2006). This included building homes for Habijax and participating in awarding Meninak scholarships to local high school students. While President of the West Point Society of North Florida led efforts to award college scholarships to local high school ROTC students. Chaired the scholarship committee in the local Armed Forces Communications Electronics Service (AFCEA). A number of scholarships were awarded to deserving Jacksonville University students.

Worked in the downtown St. Joseph’s soup kitchen to help feed the homeless and poor. Performed a variety of consulting jobs for local businesses (mentioned earlier). Worked closely with the Beaver Street Enterprise Center to identify new businesses for JU students to do business plans and strategic audits to assist in getting these businesses started.

FAMILY

Married to Dorothy Sheryl Arbogast, former faculty secretary at Jacksonville University; she also served as part-time adjunct instructor in Continuing Education at Jacksonville University. We have three children:

Annette Arbogast Green – Registered Nurse (R.N.) at heart hospital in Ocala, Florida. Promoted to Charge Nurse. Mother of a daughter, Hunter Anne, and son, Carter.

Christina Theresa Woolard – Doctor of Naturopathy (N.D.); Previously Associate Dean and Clinical Director in College of Naturopathy, University of Bridgeport, Bridgeport, CT. Currently she has a thriving practice in acupuncture and natural medicine in Nashville, TN .

Lt. Colonel Valentine Scott Arbogast –graduate of U.S. Air Force Academy (1995). F-16 fighter Pilot. Flew over 150 combat hours in Operation Allied Force (1999 Kosovo) - decorated for destroying 2 SAM sites. Flew Northern Watch over Iraq (2001). Combat in Iraq (Balad Air Base north of Baghdad) in 2006 and again in 2010, Honor Graduate (Top Gun) of USAF Weapons School at Nellis AFB, Las Vegas in 2002. Currently, commands F-16 squadron in Washington DC that provides fighter cap for the national capitol region. Has 3 children.

MISCELLANEOUS

Served as a consultant on management and information technology to a variety of local and national firms, to include Learning Tree International (1995 – to 2003. Consulted three times in Hong Kong, China with the Hong Kong Productivity Center and at other international locations.

Served for three years as the President of the West Point Society of North Florida. During that time the society was designated as a distinguished society each year by the United States Military Academy at West Point. Led an effort to secure a historical marker in St. Augustine to recognize West Pointers who were killed in the 2d Seminole Indian War (1835-1842). This includes the first Commandant of the U.S. Military Academy. This marker was commemorated at a special ceremony in April 2001 by a former West Point Commandant of Cadets- Lt. General Philip Feir. Subsequently, was master-of-ceremony for a second historical market that the society presented to the St. Augustine community. This was for West Point engineering graduates that had built the original sea wall and fortifications of St. Augustine in the 1830- 1850 timeframe. MC for the 2008 West Point Founder’s Day at the World Golf Village with guest speaker Brig Gen Finnegan, Dean of the Academic Board at West Point. Keynote speaker for the Finance, Economics, MIS, and Global Business Research Conference, Miami (Dec. 2011)

Hobbies include playing guitar, collecting music, golf and karate (2 black belts).

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