Florian Gardens, 2340 Lorch Ave., Eau Claire

2015 Human Resource Conference Tuesday, April 7, 2015 8 a.m. to 2 p.m. Florian Gardens, 2340 Lorch Ave., Eau Claire Sponsored by Achieve Wellness, Associated Bank, Chippewa Valley Technical College, REALiving, UW-Eau Claire Continuing Education, Weld, Riley, Prenn & Ricci, SC

The Chamber along with Chippewa Valley Society of Human Resource Management (CVSHRM) will present its third annual Human Resource Conference specifically geared for small business owners, managers and human resource professionals. The conference will provide a variety of sessions to keep the HR professional or business owner in the know about key issues affecting the workforce. HRCI credit approval is pending.

Welcome and Opening Keynote – 8 – 9:15 a.m.

The HR Professional Competency Model: A Road Map For Success by Martha Ramirez, SHRM

At our opening keynote session, we’ll introduce you to the critical technical and behavioral competencies needed for individual success and growth at all levels of an HR career. You will learn about the HR Professional Competency Model, which SHRM recently developed to allow HR professionals to systematically analyze their competency needs and to help organizations develop performance appraisal tools and other HR systems. In addition, you will learn how several SHRM competency self-development tools can accelerate your professional growth and increase your ability to contribute to the success of your organization.

Martha Ramirez, SHRM-SCP and CAE is the divisional director, Central for the Society for Human Resource Management (SHRM) where she has worked since 2006. Previously, she was the regional manager for the North Central Region at SHRM. Prior to SHRM, Martha had 11 years of HR experience in the finance and manufacturing industries.

Ramirez’s primary responsibility is to help SHRM members, volunteer leaders, HR professionals and their organizations find rewarding ways to get engaged in our chapter structure, the profession and with SHRM. She also is responsible for assisting state councils and local chapters with their strategic planning and operational goals. Ramirez holds a bachelor’s degree from DePaul University in Chicago.

Breakout Sessions Then, attendees will have the opportunity to attend breakout sessions.

9:30 – 10:30 a.m. – Breakout Session I

Hi, I’m OSHA and I am Here to Help You … by Matt Lind of CVTC

(This session is intended for personnel interested in safety within their company and maintaining, creating or improving their company’s safety culture.)

Is your company ready if and when an OSHA inspector comes knocking on your door? This session will expand on the top 10 most OSHA cited violations and what your company can do to not only avoid these violations but also help build a safety culture in your organization.

D:\Docs\2017-12-13\0121e8552c82db494fc512b18200309b.doc A strong safety culture can create a positive environment where companies see happy employees, increased productivity and declines in lost productivity.

Matt Lind is a safety trainer/consultant with Chippewa Valley Technical College and holds numerous certificates in safety, DOT and EPA along with a bachelor’s degree from Lakeland College. Before joining CVTC, Lind worked in the private sector as a DOT and safety manager with a large trucking company and as a safety coordinator with a large industrial manufacturer. His experience in safety range from working with Workers Compensations claims and accident investigations to handling and training people in confined space and HAZMAT response teams.

Hiring Talent Aligned with Your Organization’s Values by Betty Laskowski, Joe Underwood and Staci Hotujec of Royal Credit Union

(No special requirements for attendees. Experience or interest in recruiting and interviewing would be helpful.)

The recruiting team at Royal Credit Union (RCU) has successfully revised the recruiting and hiring processes in order to ensure new team members align with the organizations core values. This session will provide HR generalists and recruiters insight on some of the unique approaches they’ve taken for hiring.

Seminar presenter Betty Laskowski has been at RCU for more than 22 years in the Talent Services Department. Her passion is for hiring team members and seeing their success. She also has been actively involved in the Workforce Readiness initiatives through serving on the West Wisconsin Workforce Development Board, CVSHRM Workforce Readiness Advocate and most recently joined the Chamber’s Workforce Committee. Laskowski holds a bachelor’s degree in business administration from UW-Platteville and has held the Senior Professional in Human Resources certification since 2006.

Joe Underwood is an organizational talent advisor at RCU where he focuses on recruiting and team member relations. Prior to RCU, Underwood spent seven years with Menard, Inc. in various HR-related roles. He holds a bachelor’s degree in business administration with a HR concentration from North Dakota State University.

As a recruiter in RCU’s Talent Services Department, Staci Hotujec’s main focus is to find and bring in talent for entry-level positions within the credit union. Prior to working at RCU, Hotujec worked briefly at Manpower after graduating from UW-Eau Claire with a bachelor’s degree in business administration in management – HR emphasis.

From Whining to Winning: Using a Coach Approach to Nip Complaints in the Bud by Jeanny House of Discover and Thrive, LLC

(This session is best suited for human resources personnel who end up being the go-to person for employee complaints, concerns and problems.)

Employees complain. Not always, but often enough to make a manager, supervisor or human resources staff member’s desk seem like the “whining zone.” One response might be to listen for the problem, try to fix it and send the complaining employee on their way. Too often, this creates a pattern that keeps bringing the employee back to the whining zone looking for someone else to fix the situation.

A Co-Active Coaching approach to the problem can shift its ownership from HR to employee. When someone truly owns their complaint, they become engaged in finding or creating their own solution and

D:\Docs\2017-12-13\0121e8552c82db494fc512b18200309b.doc course of action. Co-Active Coaching is a proven method of increasing creativity, productivity and engagement. This session will show you three basic coaching skills to support the creation of an engaging coaching culture in your organization.

Jeanny House is the chief thriving officer at Discover and Thrive, LLC. She is a certified professional Co- Active Coach with extensive experience in human relations and organizational dynamics that comes from over 25 years of organizational leadership in various settings. House is passionate about helping people make true human connections in their workplaces, homes and lives so they can move from surviving to thriving.

10:45-11:45 a.m. -- Breakout Sessions II

Adult Learning: How to Make It Fun! by Kelsie Beckfield, Nestle Nutrition

(This session is intended for beginners.)

Whether you are having a one-hour or day-long training session, there is a need to have your learners actively engaged in the training. This session will walk you through a variety of activities that can be used for breakout sessions, during formal trainings or stand-alone as team building activities. This session will required all users to actively participate, so come prepared to join the fun.

Kelsie Beckfield is a training facilitator at Nestle Nutrition. She obtained her bachelor’s degree in mass communication from UW-Eau Claire and a master’s degree in managerial leadership from Globe University. Prior to working for Nestle, Beckfield taught adult learners in the classroom as well as managed youth programs at the Boys & Girls Club. Throughout her work experience, she has gained a variety of tools to keep learners engaged both inside and outside of the classroom. In this session, she will share her knowledge with you to help you keep your team engaged no matter what type of training you are hosting.

What’s Hot and What’s Not: Legislative and Legal Issue Impacting Employers by Mindy Dale of Weld, Riley, Prenn & Ricci, S.C.

(This session is applicable to any attendee.)

This session will discuss the legislative and regulatory changes that have occurred over the past year impacting employees. Topics covered will include National Labor Relations Board action, which enhances a union’s ability to organize, the EEOC’s challenge of Workplace Wellness Programs and trends in wage and hour enforcement.

Mindy Dale is an attorney with Weld, Riley, Prenn & Ricci, S.C. She practices in the areas of public and private sector management labor law; employment law; and municipal, school and administrative law. Dale earned her bachelor’s degree from Indiana University and her J.D. degree from Indiana School of Law. She is a member of the State Bar of Wisconsin, Eau Claire County Bar Association, Wisconsin School Attorneys Association Board of Directors and Western Dairyland Women’s Business Center Advisory Board.

Creating an Agile Organization: A Proactive Response to the Forces of Constant Change by Durwin Long, PhD and Scott Lester, PhD of UW-Eau Claire

D:\Docs\2017-12-13\0121e8552c82db494fc512b18200309b.doc (This session would be beneficial to HR professionals at the intermediate and advanced levels. Participants who are involved in developing and implementing organizational strategies would benefit the most, particularly if their strategic plans involve change, such as development of new products, merger/acquisition, market expansion or managing a more diverse workforce.)

Technology, globalization, demographics and economic forces are all driving unprecedented and accelerating change in practically every realm – business, healthcare, education and the public sector. Yet, as organizations attempt to respond to these forces, the fact remains that most organizational change initiatives fail to achieve their desired outcomes. Consequently, organizations struggle and the people who work in them become frustrated and disillusioned.

The focus of this session is less on the process of change management and more on the essential need for organizational agility as a proactive response to the constancy of change. At its core, agility refers to an organization’s capacity to react effectively to changes in the marketplace. So, how can HR leaders help their organizations become more agile – and create real, strategic value in the process?

To help answer this question, this session will focus on:  The characteristics of the effective change leader (guess what, it’s not management.)  What it means to be a learning organization and why becoming one is absolutely necessary.  Distributed decision-making and the knowledge-sharing that makes it possible.  Why creativity, innovation and risk-taking are the competitive advantages of agile organizations.  The essential role of a clear and motivating mission, vision and core values.

Scott Lester, PhD, is on the faculty of the College of Business at UW-Eau Claire. His research and teaching is focused on human resource management.

Durwin Long, PhD, is the director of continuing education at UW-Eau Claire. His work focuses on workforce, professional and leadership development.

11:45 a.m. – 12:45 p.m. – Networking Luncheon During lunch, participants will have the opportunity to network with other attendees. In this casual lunch setting, attendees will be encouraged to share ideas and current issues with other participants.

After lunch, participants are encouraged to stay for one more session.

12:45 – 1:45 p.m. – Bonus Breakout Sessions

Union Rights for Non-Union Employees by Bryan Symes, Ruder Ware LLSC

(This session requires basic understanding of employment law.)

Labor laws are not just for unionized employers! In this interactive session, attendees will learn about numerous, recent developments at the National Labor Relations Board (NLRB) level that impact non- union workplaces. These developments include the so-called “ambush” or “quickie” election rules, micro- unit organizing rights, workplace confidentiality protections (policies and unwritten directives), solicitation and distribution practices, employee access rights, employee use of company email system, Weingarten rights (whether an employee is entitled to representation at a disciplinary meeting), representation rights at OSHA inspections, so-called “inherently concerted activity” and more. The NRLB is flexing its muscles – find out what you need to know to be prepared.

Bryan Symes actively represents management-side clients in the areas of employment and labor laws and provides counseling and litigation services associated with such substantive topics as employment

D:\Docs\2017-12-13\0121e8552c82db494fc512b18200309b.doc practices policies, discrimination, harassment, reprisal, unemployment benefits, wage and hour law, FMLA, ADA, employment contracts, employment compliance matters, affirmative action plans and non- compete and non-solicitation agreements. In addition, Symes represents public and private employers in collective bargaining and all aspects of labor-related litigation.

How to Handle Difficult Conversations Like a Champion by Sadie Bygd and Gina Krueger of REALiving

(Anyone who may encounter a difficult conversation at work or at home would benefit from this presentation.)

This breakout session encourages participants to focus on meeting the personal and practical needs of a discussion, especially when it could be an emotionally-charged meeting. Learning the difference between talking like a supervisor and talking like a champion will create relationships that encourage “BESTness” for all. Participants will leave the session understanding what effective feedback really is, along with additional tools to maximize performance during difficult conversations.

Sadie Bygd and Gina Krueger are certified Intrinsic Coaches, employee achievement specialists and EAP consultants for REALiving, Inc. Their combined experience working in HR, training and development and as supervisors has provided them with knowledge and expertise about getting REAL with difficult conversations. Passionate about helping individuals achieve their BEST, both speakers use humor and experience to encourage individuals and companies find creative and positive solutions for everyday issues.

Safeguarding HR’s Value Through HR Metrics by Kendra Dodd, SPHR, MHRD of MRA

(This program is best suited for participants who have experience with business infrastructure and the human resources field of business beyond entry-level experience.)

Simply doing a “good job” just isn’t good enough. HR has to safeguard its value by being able to explain how it contributes to the organization’s success. Understanding the intricate balance of driving the people side of the business into charts, graphs and numbers can be challenging.

This session will explore the value and feasibility of applying measurements that will impact the HR function. You will learn how to use a variety of methods to measure the impact of your work. You also will discover ways to make data gathering easier and guidelines for determining whether something should be measured, described, observed or ignored.

Kendra Dodd provides services and training via MRA regarding various functions of HR and employment issues and has expertise with employee relations for union and non-union work group, training and development and design/implementation of HR policies and procedures. Dodd has a master’s degree in human resources development and a bachelor’s degree from Clemson University. She holds a SPHR certification and is an adjunct instructor at St. Mary’s University of Minnesota in its Master Human Resources Management program.

Registration Information Cost to attend is $69 for Chamber or CVSHRM members and $99 for non-members and includes the

D:\Docs\2017-12-13\0121e8552c82db494fc512b18200309b.doc keynote presentation, all breakout sessions and lunch. To sign up for the conference, click the Register Now button or call the Chamber office at 715-834-1204.

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