Providing Aviation Operations on the Ground (NVQ 2)

If you would like to request this in another language or in larger print please contact 01623 491616 or email KILLS [email protected] UK “GivingS you the advantage” Providing Aviation Operations on the Ground (NVQ 2)

Mandatory units for all sub sectors

Unit 201 Recognise airsides hazards and minimise risks

Unit 202 Contribute to the maintenance of Aviation Health, Safety and Security.

Candidates must achieve 7 units.

Providing Airside Ramp Providing Safe Supporting Aircraft Handling Air Passengers Services Airside Operations Operations (Airports) Plus at least 2 Units Plus at least 2 units Plus at least 2 units Plus at least 2 units from: From: from: from: Unit 203 Carry out Unit 203 Carry out Unit 203 Carry out Unit 203 Carry out effective aviation effective aviation effective aviation effective aviation communications and communications and communications and communications and information transfer information transfer information transfer information transfer Unit 207 Check in aviation Unit 204 Service Unit 205 Carry out Unit 212 Operate a passengers and baggage Aircraft with loads airside maintenance vehicle airside operation Unit 208 Receive, call and Unit 211 Prepare Unit 215 Co-ordinate escort passengers to Baggage and Receive Unit 206 Maintain a the turnaround of aircraft Baggage from Aircraft hazard free airside passenger aircraft environment Unit 209 Handle reports of Unit 212 Operate a Unit 216 Support lost or damaged baggage vehicle airside Unit 212 Operate a aviation operations vehicle airside around on the ground Unit 210 Maintain the Unit 218 Operate comfort of passengers specialist equipment in Unit 213 Inspect using the Executive an airport environment airline pavement Lounge surfaces and systems Unit 211 Prepare Baggage Unit 214 Contribute for and Receive Baggage to wildlife control from Aircraft

Unit 217 Provide ticket desk services All others from: All others from: All others from: All others from:

Unit 219 Identify and Unit 219 Identify and Unit 219 Identify and Unit 219 Identify and resolve aviation resolve aviation resolve aviation resolve aviation problems problems problems problems

Unit 220 Maintain Unit 220 Maintain Unit 220 Maintain Unit 220 Maintain effective effective working effective working effective working working practices practices practices practices Unit 221 Give customers a Unit 221 Give positive impression of customers a positive yourself and your impression of yourself organization and your organization Unit 222 Deliver reliable Unit 222 Deliver customer services reliable customer services