2011 Cohort: Session 1

2011 Cohort: Session 1 Dates: Sunday, September 11, 2011 - Saturday, September 17, 2011 Location: Greensboro, NC

We look forward to your participation in RWJF ENF 2011 Cohort: Session 1 beginning on September 11, 2011 in Greensboro, NC. This site provides all the resources you need to prepare for your program experience with us at CCL. Since CCL's approach is to personalize your program experience through the use of pre-program assignments, we encourage you to get started right away to give yourself - and others - adequate time to be thorough and thoughtful. During the program, you'll be glad you did. Please check the To Do List to make sure you meet deadlines for all pre-program assignments. The first deadline is July 20, 2011.

Web documents included in this download:

 To Do List  Pre-Program Requirements and Related Documents  Schedule & Agenda and Related Documents  Logistics and Related Documents  Accommodations  Location Information  Policies & Fees

Should you have any questions regarding program logistics, contact Kristen Gwaltney at 336.286.4013 or send an email to [email protected]. Travel questions should be directed to Val Swan at 336.286.4277 or [email protected]. RWJF ENF 2011 Cohort: Session I To Do List

By July 20th:

 Sign in to ENF Community website and complete your Profile by signing into the website and clicking the My Profile button at the top, and then Edit My Profile

 Read Fellow Travel Guidelines and make plane reservations for September Session- arrive in Greensboro by 3pm, Sunday, September 11th, and depart anytime Saturday, September 17th or later

 Review CCL’s Policy on Privacy

 Complete Steps 1 and 2 in the CCL IAS Assessment Link (must access IAS through personalized email first)

By August 22nd:

 Complete Step 3 in the CCL IAS Assessment Link (must access IAS through personalized email first)

 Complete Influence Style Indicator assessment

By August 29th:

 Email Key Leadership Challenge document to the NPO

 Review Accommodations Pre-Program Requirements

You will be completing the following pre-program activities for RWJF ENF 2011 Cohort Session 1:

Assessments

Your pre-program assessment materials will be available eight weeks before the start date of the program via the links in your personalized email and at the CCL IAS (Internet Assessment System) to-do list. Pre-program assessment materials will require approximately two to three hours to complete. In order to attend the program, it is very important to complete and submit your materials to CCL four weeks prior to the program start date. Your assessment feedback is an integral part of your program experience. Some of these materials require input from your colleagues, so you will need to access the information in a prompt manner in order to provide them with enough time to complete their portion. You will be completing the following pre-program activities for Session 1:

 Executive Nurse Fellows 360 Executive Nurse Fellows 360 is an instrument for systematically collecting assessments of an individual's performance from a wide range of people, including peers, direct reports, the boss, superiors, and others. Feedback from multiple perspectives is a key element of the RWJF Executive Nurse Fellows program. The surveys collect information about skills and behaviors important for leadership effectiveness within your organization. It provides comparison of results with other successful executive nurse leaders and begins the process of feedback-based individual development.

 Workplace Big Five™ Profile 4.0 Workplace Big Five™ Profile 4.0 provides information about your personality traits, which drive your behavior. You will learn which traits provide natural energy for the competencies you need to perform at work and which traits do not naturally support those competencies.

 CPI 260™ The CPI 260™ instrument aims to describe individuals as if they were being described by knowledgeable and objective others. The CPI 260 assessment and reports provide a rich descriptive commentary for the client in such useful areas as: interpersonal style, approach to leadership, motivation, approach to structure and rules, as well as a number of personal characteristics.

 Influence Style Indicator® The Influence Style Indicator® is an individual assessment designed to identify a dominant influencing style and give insight into other styles that may be better used in a given situation. This assessment helps individuals understand how their influencing style is perceived by others and also understand what other styles look like as well.

 Health and Physical Activity Questionnaire

 Participant Background Form

 Biographical Inventory

Key Leadership Challenge

During the RWJF Executive Nurse Fellows program, you will focus in greater depth on a specific significant leadership challenge or opportunity you currently face. You will email this document to the ENF national program office at [email protected] by August 29th, 2011.

The Center for Creative Leadership is committed to respecting and protecting the privacy of our participants. CCL subscribes to the American Psychological Association's code of ethics regarding the use of an individual's personal data for research; this code is particularly concerned with protecting the rights of the person. In addition, our policies are guided by the U.S. Department of Commerce's "safe harbor" principles covering data privacy for residents of the European Union. In fact, we strive to extend these more stringent data privacy protections to all Center clients, wherever they reside. Review CCL's Policy on Privacy Key Leadership Challenge

During the RWJF Executive Nurse Fellows program, you will focus in greater depth on a specific significant leadership challenge or opportunity you currently face. The significant challenge or opportunity you choose to focus on should meet these general criteria:

 Be of primary importance to you, the immediate team with whom you work, your organization, and/or a professional association work group

 Involve others, who also have a significant investment in the outcome(s)

 Has persisted over a period of time, or is likely to do so

 May require changes in beliefs, values, assumptions, or behaviors for you or those involved in the challenge

Examples might include:

 Building acceptance for some especially challenging team or organizational goal or performance objective

 Engaging others in creating fundamental changes in how the group’s work is accomplished (more collaboration, trust, interdependence, etc.)

 Addressing a teamwork or collaboration issue among your peer group

 Creating a “new employment contract” or culture within your work group, department, or organization

 Increasing motivation, focus, and commitment during organizational or industry change and turbulence

 Engaging patients or consumers in work to improve the experience of care, system performance or access to care

 Building coalitions to improve health care transitions and outcomes of care, while lowering health care costs

It is important that you reflect carefully on your own current leadership situation and select the challenge or opportunity of greatest significance to you. You will have the opportunity to use information generated throughout the ENF program session from lectures, exercises, and discussions to provide insight into the specifics of your situation.

Ultimately, you must determine your personal challenges in relation to this key leadership challenge. Linking your strengths and weaknesses as reported by your personal assessment data to your back-home leadership challenge is the best way to develop your learning goals and objectives moving forward. Feedback from the ENF 360 assessment and personality assessments can give you great insight into new behaviors you may need to develop to be successful with this key leadership challenge as well as other aspects of your work and life.

The following questions have been designed to assist you in capturing and exploring your key leadership challenge. Answer the questions as best you can, drawing on your insights about the situation and the stakeholders involved.

1. In one or two paragraphs:

 Describe the situation or opportunity that significantly challenges you as a leader.

 Provide some insight into the context for understanding the nature of this challenge or opportunity. Make your notes as if you were explaining to someone not familiar with the circumstances or people involved in your challenge.

2. Who are the stakeholders that are involved in this challenge or opportunity with you? Briefly describe their viewpoints, motivations, values, objectives, etc. as they relate to this situation.

3. What are the current or potential conflicts inherent in this situation? Please be as specific as possible; briefly describe an example or two.

4. What most frustrates you about the situation you have described?

5. What stimulates or excites you about the situation you have described? 6. At this point in time, what do you see as the barriers to moving forward with the situation you have described?

7. Who may be resistant? How? Why?

8. What actions are you considering to address this challenge or opportunity?

9. What resources do you need to help you be successful?

10. How will you be a more effective leader as a result of tackling this challenge?

11. How will addressing this challenge benefit you, the stakeholders involved, and/or your organization?

Center for Creative Leadership® (CCL®) Privacy Commitment for Program Participants

The Center for Creative Leadership's goal is to improve the quality of leadership in organizations through research, education, and the dissemination of knowledge. As part of this effort, we sometimes gather research data on both organizations and people. These data are then analyzed and the results are used by CCL and published in summary form in reports designed for wide circulation. By providing personal data to CCL, you agree that we may use that data to deliver the requested service and communicate information to you regarding CCL-related programs, products and services in which you may be interested. Since the organizations and people who participate in our training programs and other activities represent valuable sources for research data, the information we collect from them is stored in our databases and may become a part of a research project. We also, however, have a strong commitment to protect the rights, privacy, and dignity of every person who participates in these activities. For this reason we have a number of safeguards: 1. CCL is guided by the American Psychological Association's code of ethics regarding the use of an individual's personal data for research; this code is particularly concerned with protecting the rights of the person. In addition, we are guided by the U.S. Department of Commerce's "safe harbor" principles covering data privacy for residents of the European Union. In fact, we strive to extend these more stringent data privacy protections to all CCL clients, wherever they reside. 2. Questions related to race/ethnicity or family history are for U.S. research and reporting purposes. U.S. law encourages us to collect information on the racial demographics of our clients. Other legal jurisdictions outside of the United States may not permit the collection of such information. Therefore, answer race/ethnicity or family history questions only if you reside in the United States. 3. Assessment data collected about or from an individual as part of a program are shared with and explained to that person. 4. Information we collect about or from an individual is considered confidential. Individuals receive feedback on instruments only from qualified Feedback Coaches. 5. Although CCL has never been required to release information without an individual's permission (or the permission of an authorized legal representative such as an executor, executrix, or the holder of a valid power of attorney), we should note that in the extremely rare case of a court order, we might be compelled to do so. 6. Data collected from surveys published by CCL are stored in its database. They become a part of the norm group, containing thousands of scores, against which individual scores are calibrated. Periodically, we publish data on groups of people. Individuals are never identified in these reports. Specific organizations are identified only if we receive prior written approval from the organization. We also may provide to an organization summary profiles on groups of individuals in that organization if the number of individuals is large enough to be potentially meaningful. 7. If you do not wish to have your test scores become part of our research database, you will be provided the opportunity at the end of your program to request that all your data be deleted. In order to ensure that all testing materials for individuals are received and scored, data are typically not deleted until 60-90 days after receipt of the request. Please remember that if you have your data removed from the database, we will not be able to provide to you a duplicate feedback report at a later date or use your data in any group profiles. 8. From time to time, CCL makes use of the personal contact information we collect to keep our constituents aware of news related to CCL programs, products and services. People that we contact are provided with a means of informing CCL that they would not like to receive such information. For details on these procedures, visit our Web site: www.ccl.org/privacy. We take your privacy very seriously and will act responsibly.

If you have any questions about our Privacy Commitment, or wish to correct or remove any personal data from our database, please feel free to contact one of CCL's Client Services representatives or visit our Web site at www.ccl.org/privacy. APAC: +65 6854 6000 EMEA: +32 2 679 09 10 Americas: +1 336 545 2820 Schedule & Agenda

Schedule and Arrival Highlights

We encourage you to arrive with ample time before your program begins. Taking the last flight out the day before your program might cause problems if there is bad weather or if flight adjustments happen (at the last minute). You must plan to arrive at the latest of 3pm on Sunday, September 11, 2011.

An ENF staff member will meet you at the O.Henry Sunday afternoon. Transportation will be provided daily to and from the hotel.

It is imperative that you attend all scheduled events, including the evening events

 You will receive a welcome letter at the hotel that will include detailed program information.  Day 1, Sunday 9/11 – 4:30pm to 8:30pm (including evening reception)  Day 2, Monday 9/12 – 6:30am to 5:45pm (free evening)  Day 3, Tuesday 9/13 – 6:00am to 5:45pm (free evening)  Day 4, Wednesday 9/14 – 7:45am to 8:30pm (including dinner with NAC/Alumni Board members)  Day 5, Thursday 9/15 – 6:00am to 8:30pm (including banquet dinner)  Day 6, Friday 9/16 – 6:00am to 8:30pm (including dinner reception with ENF Alumni Board)  Please schedule your return flight anytime on Saturday, September 17th

Leave your work behind

Executive Nurse Fellows is an intense process. It is essential for you to be fully engaged and "present" in order to gain optimal value. You will enjoy the program and benefit more if you reduce distractions and fully immerse yourself in the experience.

Daily schedules are full, and include short classroom preparation assignments on some evenings. With only an hour for lunch and two short breaks each day, there is not enough time to manage work while you are here. Therefore, we recommend you let your staff, co-workers and boss know that you will develop yourself as a leader more effectively if they manage things while you are away. RWJF ENF Session 1 Focus: A foundation in all four Competency categories

Fellows will be able to:

• Understand their own leadership strengths and weaknesses for increased effectiveness

• Seek, use, and deliver feedback for greater leadership impact

• Identify and develop daily practices for building resiliency

• Work more effectively with a variety of personality and communication styles

• Develop more effective relationships

• Add a systems level perspective to personal leadership models

• Manage multiple constituencies to build involvement & ownership of the work

• Identify behaviors that support or get in the way of cross-organizational interaction

• Utilize their own as well as others’ experiences to promote learning

• Solicit input from diverse sources and perspectives to foster collaboration

RWJF Executive Nurse Fellows National Program Office Travel Guidelines for Current Fellows

The Executive Nurse Fellows national program office (NPO) is funded by the Robert Wood Johnson Foundation (RWJF) and is housed at the Center for Creative Leadership.

Airline Travel Executive Nurse Fellows will pay for coach-class airfare to and from the session.

Airline Options Our preference is for you to book your travel arrangements with your own travel agency if possible. You will be reimbursed by the national program office for your air travel.

If you do not have an agency or preferred vendor, you are welcome to book through our travel office. Please note that no personal travel will be permitted through our travel office. Notify Val Swan if you need to use CCL’s travel agent.

Advance ticket purchases Purchase tickets at least 14 days in advance of travel to reduce high airfare costs whenever possible. We will provide a date by which to book your travel prior to each session.

First-class travel No first class airfare is allowed. Executive Nurse Fellows will not pay for first class travel for any reason.

Change fees After travel is booked, any change fees incurred are the responsibility of the person traveling.

Checked baggage The reasonable cost of checking up to one piece of baggage for a one or two-night stay or two pieces of baggage for three nights or longer are reimbursable by Executive Nurse Fellows. Charges for additional baggage will be the responsibility of the traveler. You must retain your boarding passes, as baggage fee receipts are often connected to these if purchased online. We will not be able to reimburse you without a receipt.

Ground Transportation For those who prefer to drive, travel expenses will be reimbursed at the current federal government mileage rate, currently $0.555 per mile. Executive Nurse Fellows will also pay overnight hotel parking garage charges as necessary- please save your receipts.

Rail Travel Tickets should be booked at least 3 days in advance of travel. Meal Reimbursement We will reimburse you for meals on travel days (outside of your hometown). You must submit all receipts. No spouses or partners meals or expenses will be covered.

Hotel Accommodations

Executive Nurse Fellows will cover the cost of your hotel while you are at the sessions.

Parking Fees will be covered if you are driving and not flying.

Reservations To control costs and help ensure room availability, the NPO will make your reservation under our master group rooming list and you will not need to submit anything to us for this expense.

Hotel Expenses Executive Nurse Fellows will cover payment of your hotel accommodations including hotel room, tax and any evening meals (up to $60) on free nights that are not included with the session programming. At checkout, you will be responsible for paying any incidentals billed to your hotel room during your stay. Please have a credit card available to present at hotel check-in.

Gratuities Gratuities for meals, taxi rides, etc. should not exceed 20%. Tips for hotel staff, maids etc. should total no more than $5 per day.

***Original Receipts Required *** Original receipts must be submitted for all expenses for which you are requesting reimbursement.

Reimbursement Form Each traveler should submit original receipts along with a completed and signed Reimbursement Form for any additional incurred expenses. We will send you this form electronically, and have a copy available on our community website. You may scan your receipts and form in and email it back, or send by mail or fax. We must have a current W9 on file.

Expense Reimbursement Deadline Two weeks after program has ended.

Executive Nurse Fellows Contact Information

You should submit your reimbursement request to Val Swan at the NPO.

You may also contact Val if you have questions about travel or reimbursement: Val Swan Program Manager, RWJF Executive Nurse Fellows Center for Creative Leadership One Leadership Place Greensboro, NC 27410 [email protected] Phone: 336.286.4277 Logistics

Important Travel Notes:

 We encourage you to arrive with ample time before your program begins. Taking the last flight out the day before your program might cause problems if there is bad weather or if flight adjustments happen (at the last minute). You must plan to arrive at the latest of 3pm on Sunday, September 11, 2011.  A shuttle service is provided by CCL to transport you each day to and from CCL and the O. Henry, and out to dinner as determined by program staff and participants.  In the event of inclement weather, transportation will be provided from the specified hotel to the CCL training site. We will inform you if there are any changes to our schedule.

Transportation During the program, daily shuttle service will be provided by CCL to and from the hotel. You will be alerted to the departure times in your information packet upon initial arrival at the hotel. It is imperative that you adhere to the scheduled departure times.

Dress & Weather Dress is business casual – professional yet comfortable – and we recommend that you bring comfortable shoes. Temperatures in the classroom vary; a light jacket, sweater, or long-sleeved shirt may be needed. Please bring walking/yoga clothing and sneakers as wellness is a key component of the program, and built into the schedule. You may also choose to take advantage of the hotel gym. Please visit www.weather.com for local weather information. For information about possible delays or cancellations for CCL due to emergencies and/ or inclement weather, please call +1 877 848 5323.

Meals

 Breakfast is provided each morning at the hotel and is included in your fellowship. Lunch and breaks are provided at CCL and are also included. If you have special dietary requirements please contact Kristen Gwaltney at 336.286.4013 or [email protected] before the program begins and we will do our best to accommodate your needs. Vegetarian and low-fat options are available.  CCL also provides an evening reception on the first day of the program (which includes heavy hors d'oeuvres that could suffice as dinner). You are responsible for your own dinner on Monday and Tuesday evenings. The fellowship will reimburse you up to $60 for these meals, and will provide you with some excellent local options in your welcome packet. You may also order room service for these meals.  All other incidental travel expenses are the scholar's responsibility. The hotel will require a credit card number upon check-in to cover any incidental expenses. Basic hotel room charges will be taken care of by CCL on a master bill. Recreation During the program, there is limited time for sightseeing or recreational activities. We encourage you to arrive in Greensboro, NC early or stay a few days after the close of the program to enjoy the beauty of the surrounding area. Accommodations

CCL has made accommodations for you at the O.Henry Hotel in Greensboro, NC.

The era of the locally owned, passionately run hotels has returned. Enjoy gracious hospitality in oversized guestrooms with afternoon tea, complimentary full breakfast, outstanding amenities and an attentive staff.

O.Henry Hotel 624 Green Valley Road Greensboro, North Carolina 27408 Phone: +1 336 854 2000

Additional Hotel Information:

 A credit card will be required at check-in for any personal charges such as room service or other individual needs. The cost of the room is included in your program experience

 View hotel information - O.Henry website

 Check-in is 3:00 p.m. Reservations are guaranteed for a late arrival

 If you need to cancel, call the hotel and notify Val Swan at 336.286.4277 or [email protected]. If you have additional accommodations questions, contact CCL Client Services at +1 336 545 2810 or email us at [email protected]

 The hotel will provide a complimentary shuttle from the airport. You can call them ahead of time to schedule this or use the hospitality phone for the O.Henry Hotel located in the baggage claim area of the PTI Airport. Location Information

Greensboro, NC - Virtual Tour

This 19-acre wooded campus serves as the base for CCL's research, publication, and product development work. It is also an ideal setting in which to reflect on personal leadership abilities and develop new skills and perspectives. These extensive training facilities include action learning laboratories, conference rooms, a library, and a cafeteria, as well as walking trails through a peaceful, natural setting. A wide variety of open-enrollment and custom programs are offered through this location.

Center for Creative Leadership One Leadership Place Post Office Box 26300 Greensboro, North Carolina, USA 27438-6300 Phone: +1 336 545 2810

Map

Access a map of CCL's Greensboro location using Yahoo! Yellow Pages

Driving Directions From:

Piedmont Triad International Airport (pdf) (Download an Adobe PDF File to Print — 11 KB)

Raleigh, Durham, Chapel Hill, NC (pdf) (Download an Adobe PDF File to Print — 13 KB)

Winston Salem, NC (pdf) (Download an Adobe PDF File to Print — 11 KB)

Charlotte,NC (pdf) (Download an Adobe PDF File to Print — 11 KB)

Highway 29 (Danville, VA) (pdf) (Download an Adobe PDF File to Print — 11 KB) Hotel Accommodations

Executive Nurse Fellows will cover the cost of your hotel while you are at the sessions.

Parking Fees will be covered if you are driving and not flying.

Gratuities Gratuities for meals, taxi rides, etc. should not exceed 20%. Tips for hotel staff, maids etc. should total no more than $5 per day.

***Original Receipts Required *** Original receipts must be submitted for all expenses for which you are requesting reimbursement.

Expense Reimbursement Deadline Two weeks after program has ended.

Executive Nurse Fellows Contact Information You should submit your reimbursement request to Val Swan at the NPO.

You may also contact Val if you have questions about travel or reimbursement:

Val Swan Program Manager, RWJF Executive Nurse Fellows Center for Creative Leadership One Leadership Place Greensboro, NC 27410 [email protected] Phone: 336.286.4277 Policies & Fees

Assessment Rescore Fee

If additional materials (beyond the minimum requirement) arrive after your feedback report has been scored, it is possible to have a new feedback report created. There is a fee for this service.