SHEFFIELD CITY COUNCIL JOB DESCRIPTION Informal Enquiries to Nick Barber 0114 2621160
PORTFOLIO CHILDREN AND YOUNG PEOPLES SERVICE
SECTION CHILDREN AND FAMILIES SERVICE
POST TITLE RESIDENTIAL SUPPORT WORKER
GRADE Grade 5 + Secure Allowance + enhancements for evening and weekend working (£19,621 - £22,958)
RESPONSIBLE TO TEAM LEADER
RESPONSIBLE FOR NIL STAFF
HOLIDAY AND RSW STAFF SICKNESS RELIEF
PURPOSE OF JOB TO PROVIDE CARE, SECURITY, CONTROL AND SUPPORT TO YOUNG PEOPLE PLACED IN THE SECURE UNIT.
Working for Sheffield RSW – ALDINE HOUSE
KEY OBJECTIVES
1. To work within the strategic objectives of Social Services in accordance with departmental and Secure Unit policy and practice procedures.
2. To work a 24 hour rota to provide day to day care, control, security and support to young people in the unit.
3. To operate within a professional framework based on the Sheffield City Council Code of Conduct, and Rights and Responsibility document.
4. To be accountable for their actions or in actions within the performance and appraisal framework – to maintain unit records to a satisfactory standard, in line with unit policy.
5. To work as part of a RSW staff group to provide:
Care, control and support to young people placed in the unit
Care, which meets the needs of young people relating to race, gender, age and sexuality
To maintain confidentiality as required by the unit operational manual and departmental policy
To maintain unit records and case records
6. To maintain standards of security as set out in the operational manual for the unit, particularly those set out for the RSW staff.
7. To work within a multi disciplinary setting, in accordance with Council Policy re anti discriminatory practices and equal opportunities.
KEY TASKS
1. To be part of the shift team which works together to provide care, control and security to the young people placed in the unit.
2. To undertake all the different tasks within the shift team including shift co-ordination.
3. To undertake link-working duties in respect of individual children, as directed by the management team.
4. To contribute to the education of young people placed in the unit.
5. To undertake domestic and catering duties as required. Person Specification – RSW Aldine House MINIMUM ESSENTIAL REQUIREMENTS METHOD OF ASSESSM ENT
Knowledge
1. To be able to work to an NVQ Level 3 Standard. Interview
2. Ability to acquire a working knowledge of: Application Form
. Security policy and procedures
. Health & Safety at work regulations including the fire procedures and precautions
. COSHH regulations
. Making risk assessments
. Child protection policies and procedures
. Children Act, particularly with regard to planning and review of looked after children
. Home Office requirements regarding placements
. The legislative basis of secure accommodation for young people
. The unit policy and practice manual
. Aldine House – Statement of Purpose and Function
Experience
At least one year’s experience of working with young people in a care setting, Interview preferably in residential childcare. Application Form Skills
1. Ability to perform to an NVQ Level 3 standard in the following areas: Interview
. The management of challenging behaviour, including undertaking control and Application Form restraint
. Care planning, review and case management of young people
. Making risk assessments, determining strategies and devising care plans for young people.
2. To be able to support young people’s education both inside and outside the classroom. Interview 3. To work on own initiative and as part of the team. Application Form 4. To undertake a range of leisure activities with young people.
5. To form relationships with young people which promote their health, welfare and safety.
6. To be able to understand and meet the needs of young people with respect to their race, religion, culture and sexuality.
7. To be able to plan own work and prioritise tasks.
8. To be able to promote healthy living with young people and their individual health needs.
9. To be able to work as part of a team to promote a good living environment for young people, including goods standards of nutrition and hygiene, to work to keep the unit clean and tidy and to encourage the young people to do the same.
Aptitude
To be able to form good relationships with young people and their families, Interview colleagues and other professionals. Application Form
Work related circumstances
To be able to work night and day shift on a rota basis. Interview
General
It is a requirement of this post that you will need to complete a Criminal Records Completion of Bureau check in line with the Section 115 of the Police Act 1997. CRB check
Sheffield City Council
Role Profile Description
Date December 2007 Family People Care Role profile Level Number PC2.5 Purpose To provide trained personal support and assistance to vulnerable adults and children within an assessed environment without direct immediate support or supervision.
Role Accountability End Result Practical support Support/Organise or provide practical People’s needs are met in accordance with their care or assistance to service users in accordance support plan with agreed Care Plan. Personal support Organise or provide intimate personal care Health, safety and personal hygiene of the individual and social care to vulnerable service users in Service users receives the appropriate medication and accordance with agreed Care Plan. care Support users health and well being guided Service users receive the appropriate medication and by qualified health service staff care in line with professional health staff’s instructions and standard procedures Preserve life, health and safety of service user Assessment / Risk management Act as first point of contact to provide initial Provision of an immediate deployment of assistance to judgement for service users and providers service user and contribute to care plan. Guidance Inform service users how to contact the Provide accurate sign posting to users relevant service/person that can offer People know how to obtain service and assistance. assistance. Reports Monitor and report on service users’ Current information about user is up to date; the relevant circumstances. responsible authority is informed Customers’ changing needs are met within an appropriate elapsed time Maintenance of vulnerable service users’ health and safety Relationships Liaise directly with internal external Information exchanged professionals. Integrated service provided Rehabilitation Provide basic coaching and rehabilitation Independent service users achieving potential support to service users.
Nature of contacts and relationship (who and the nature of the communications) Works directly with vulnerable adults and children in receipt of social work/care services and their extended social network. Supervisors to receive direction and provide reports. Care professional and other providers to exchange information and receive instructions.
Working Environment Context (physical, disagreeable, health and safety aspects) May involve dealing with physical challenging behaviour. Dispersed location and environment. Unpredictable work environment – may involve visiting people in their homes prior to assessment and without access to immediate supervision. Handling and manoeuvring of service users for transit (e.g. wheelchair users).
Creativity; discretion; impact: concentration The work follows set procedures supported by guidance and supervision. Responding to changing events on a daily basis, the work provides planned direct personal care and practical support. May be involved in providing a range of choices or options to service users that impact on the quality of daily living.
Direction Received Working independently with regular supervision and allocated daily and weekly tasks within a care/support plan.
Key facts and figure ranges (include likely size of any team managed) No management or budget responsibility. May be responsible for own and others safety and security (e.g. by holding a key) and providing medication. Typically one-to-one interaction with service users and some small groups
Skills, knowledge and qualifications (Formal qualifications typically required. Essential and generally preferred. Work knowledge acquired.) Typically competent social skills NVQ2. Literate and numerate. Ability to communicate one to one with relevant client group
Work Knowledge Formal Induction training including policy, procedures and basic health and safety. Awareness and understanding of user group and specialised knowledge of relevant area (such as Housing legislation, Benefits Advice)
Work Skills and Equipment Operated Domestic equipment Basic moving and handling and use of assistive technology
SM1 SM2 SMD CRE CON DDIS DCON RES WWD KS TOTAL 1 1 0 2 2 2 1 2 1 3 302