GRIEVANCE ARBITRATION PROCEDURE FLOWCHART - STEP 1/STEP A INFORMAL

STEP 1/A INFORMAL MEETING Get FACTS: WHO WHAT WHEN WHERE WHY Union’s Position Check JCAM (NALC), JCIM (APWU) or CIM (MH) Check Timeliness

INVESTIGATE Get documents ex. TACS, PS 3971, OTDL, etc. Interview witnesses

CONTACT LR

Advice/Counsel Arb Decisions Step 4 Decisions Current Pending National Arb

STEP 1/A INFORMAL DECISION Oral Decision w/REASONS Exchange documents MUST DEVELOP CASE FILE MUST COMPLETE PS FORM 2608 and Copy LR w/documents Copy STEP 2 DESIGNEE w/documents GRIEVANCE ARBITRATION PROCEDURE FLOWCHART - STEP 2/STEP A FORMAL

UPON RECEIPT OF A STEP 2 APPEAL FORM OR STEP A INFORMAL NON-RESOLUTION Date stamp Appeal or Notate Received Date MUST send copy to LR IMMEDIATELY REVIEW PS Form 2608/documents Investigate CHECK Timeliness CHECK JCAM, JCIM, or CIM

CONTACT LR

Advice/Counsel Arb Decisions Step 4 Decisions

SCHEDULE STEP 2/A FORMAL MEETING Notify Step 2/A Formal designee of the scheduled meeting

STEP 2/A FORMAL MEETING Discuss all issues Exchange documents Fully develop case file jointly Review JCAM, JCIM or CIM Discuss Remedy

CONTACT LR

Discuss NEW or additional facts/information. Advice/Counsel Arb Decisions Step 4 Decisions

STEP 2/A FORMAL DECISION MUST include date of Step 2/A Formal meeting MUST address all issues presented by the Union MUST have LR review decision letter prior to issuance MUST send a copy of the Step 2/A Formal decision to LR