SEATTLE CENTRAL COMMUNITY COLLEGE
Division of Business, Information Technologies and Creative Arts
COURSE SYLLABUS
Course Title: Computer Operating Systems Course Number: ITC 134
Item Number(s): 4910 (IBS) / 4912 Quarter Year: Fall 2011 Credits: 5 Meeting Times: Mondays and Wednesdays 10:00 AM – 12:15 PM Instructors: Raymond Spizman and Dan Loos Room: BE 3180
Office Location: Dan: BE 3112, Ray: 3111 (Teaching and Learning Center) Office Hours: By Appointment Instructor Contact: [email protected] ; [email protected]
Special Needs (Americans with Disabilities Act): If you need course adaptations or accommodations because of a disability, if you need to share emergency medical information, or if you need special arrangements in case the building must be evacuated, please make an appointment with your instructors as soon as possible.
FERPA Compliance: This class will fully comply with the Federal Education Right to Privacy Act. If you have any question please see your instructors, or the registrar or the division dean.
In Case of bad Weather or Snow: If it snows, please listen to the weather reports to see if the school is closed. If the weather is very bad and snow is expected, please do one of the following: 1. Check the Seattle Central website: www.seattlecentral.edu 2. Check www.schoolreport.org – click on the “college” tab at the left and then on Seattle Central Community College. 3. Call the Seattle Central closure line: 206-934-5464
Course Descriptions: Introduces concepts of processes, file systems and structures, software and hardware management, security and user authentication, resource allocation, and memory management. WINDOWS, DOS, and LINUX Operating Systems are used to introduce these concepts.
Course Materials: Instructor and Internet materials
ITC 134 Syllabus Fall 2011 Instructors: Ray Spizman and Dan Loos Page 2 of 12 Textbook:
Mike Meyers' CompTIA A+ Guide Practical Application Third Edition (Exam 220-702) by: Michael Meyers ISBN: 978-0-07-173869-9
Do not purchase the textbook until you have met with your instructors.
Suggested supplemental curriculum: 1. Some students have found LabSim online labs to be helpful (see registration instructions at the end of the syllabus) 2. Practice exams on the CD in the back of the textbook (these practice exams are also available on Angel)
Fees: Angel Learning Management software is being used for this course: Check with registration to make sure you have paid the new Angel Learning Management fee ($5.25). Angel software will be used for posting and turning in assignments, and for accessing and submitting exams.
NOTE: You may want to study assignments that you have completed on Angel after the course is over to prepare for the TIAA A+ exam. Your Angel account automatically closes at the end of the quarter and any work you have on Angel is deleted. PRINT OUT completed assignments if you would like to study them after the course has ended.
Other Materials: 1. A flash drive. You keep your computer files on it. Buy an inexpensive one ($15 - $20). You can buy them many places: Walgreens, Target, Best Buy, Staples, Costco, etc.
Instructors’ Philosophy: Learning takes place inside the individual, and each individual is responsible for his/her own learning. Students decide how committed they are to the learning process. Our goal it to provide students with the information they need to be successful. Please do not hesitate to let us know if you are having difficulty understanding concepts or completing assignments.
Methods of Instruction: In this course learning takes place during lecture, demonstration, discussion, and guided/independent hands-on practice. Assignments reinforce concepts taught.
Learning Resources: Technical Staff in the Computer Center (BE 3148) are available to answer basic questions. However, they cannot help you for extended periods of time or complete assignments for you.
If you need additional assistance, you can access the Computer Center reference materials and/or sign up with tutors in the Tutoring Center (located across the bridge from the library) who can spend more one-to-one time with you. Categories Value Participation (Attendance) 15% Assignments (includes labs and presentations) 45% Quizzes & Tests 40% ITC 134 Syllabus Fall 2011 Instructors: Ray Spizman and Dan Loos Page 3 of 12 ITC 134 Syllabus Fall 2011 Instructors: Ray Spizman and Dan Loos Page 4 of 12 Grading: Percentage Numeric Grade Letter Grade 100%-97% 4 A 96% 3.9 A 95% 3.8 A- 94% 3.7 A- 93% 3.6 A- 92% 3.5 A- 91% 3.4 B+ 90%-89% 3.3 B+ 88%-87% 3.2 B+ 86% 3.1 B 85% 3 B 84%-83% 2.9 B 82% 2.8 B- 81% 2.7 B- 80% 2.6 B- 79% 2.5 B- 78%-77% 2.4 C+ 76%-75% 2.3 C+ 74% 2.2 C+ 72%-71% 2.1 C 70% 2 C 69% 1.9 C 68% 1.8 C- 67% 1.7 C- 66% 1.6 C- 65% 1.5 C- 64% 1.4 D+ 63% 1.3 D+ 62% 1.2 D+ 61% 1.1 D 60% 1 D 59%-58% 0.9 D 57%-56% 0.8 D- 55% 0.7 D- 54% or less 0 E ITC 134 Syllabus Fall 2011 Instructors: Ray Spizman and Dan Loos Page 5 of 12 A+ certification: If you receive your CompTIA A+ Certification by the last day of Fall Quarter, December 15, 2011 and show proof of your test results, you will receive a 4.0 for your course grade.
-You must be present for at least 17 class periods from 10:00 AM – 12:15 PM. (135 minutes/per period) to receive a grade and credit for taking this course.
Attendance and Grading: You must be present for at least 17 class periods from 10:00 AM – 12:15 PM (135 minutes/per period) to receive a grade and credit or taking this course. If you must be absent, please email Dan Loos and Ray Spizman. Make sure that you find out and complete any assignments that you have missed. For some in-class assignments, it will not be possible to make them up. Incomplete assignments will count as “zero” and you do not want to have many zeroes; they will quickly bring down your grade average. Your score will be reduced 25% for turning in late work. Homework is due at the beginning of the class period. Homework turned in after 10:00 a.m. is late. You must be present to take exams during scheduled times; exams cannot be made up.
To be successful in the class: for every hour of class time plan on spending at least 2 hours outside of class working on homework, re-reading textbook chapters, creating an outline of textbook chapters, taking practice exams, creating worksheets to practice skills (i.e. creating hexadecimal binary problems, and solving them), using flash cards to learn key concepts/definitions/sequences of steps, create/join a classroom study group, and doing whatever else you need to do to understand and retain the course material.
Repetition is critical to learning. Be aware of indications that you need additional study to understand the ideas and concepts presented in the textbook. These include not understanding the PowerPoint presentations, not being familiar with the topics being discussed in class, not doing well on exams, not being able to contribute during group activities, etc.
Cellular phones: Please turn off your cellular phones during class sessions or keep them on vibrate mode
Food and Drink: School policy states that there shall be no food or beverages in the classroom.
Children: Children are not allowed to be with you during class. It is a school policy.
Calendar/Schedule (All activities are subject to change!)
Date In-Class: Lecture/Assignment/Labs and Quizzes/Tests Homework Monday, 1. Review syllabus (there is a copy of the syllabus 1. Read pages 4-11 of pdf of Sept 26 on Angel, you will be notified by Angel email Chapter 1 of ITC 134 when there are revisions to the syllabus. textbook, The Path of the PC 2. Angel Tech A. Go to Angel website 2. Complete Angel IT Knowledge B. Put in username (Student ID Number) Survey assignment C. Put in password (“Angel”) A. Locate the assignment file D. Follow prompts to change password B. Save the IT Knowledge (instructors suggest using the last 6 digits of Survey as a Word ITC 134 Syllabus Fall 2011 Instructors: Ray Spizman and Dan Loos Page 6 of 12 your Student ID Number) Document with the title: E. Click “Preferences” button IT Knowledge Survey I. scroll to personal information <
Monday, 1. Research Quiz 1 3. Complete ITC 140 Textbook Oct 3 2. PowerPoint presentation: ITC 140 Chapter 4 Chapter 4 Key Term Quiz on (see Angel for your copy of PP) page 179 posted on Angel website (Due: Before 10:00 AM on Wed, Oct 5) 4. Complete ITC 140 Textbook Chapter 4 Multiple-Choice Quiz posted on Angel (Due: Before 10:00 AM on Wed, Oct 5)
Wednesday, 1. Microsoft Management Console assignment 1. Read pages 99-145 of pdf of Oct 5 2. Management Console Web Links assignment Chapter 5 of ITC 134 textbook, Implementing Hard Drives 2. Complete Management Console assignment if you did not complete in class (Due: before 10:00AM on Monday, Oct. 10) 3. Complete Management Console Web Links assignment if you did not already complete in class (Due: before 10:00 AM on Monday, Oct 10) 4. Students not enrolled in ITC 140 this quarter can also review pdf of Chapter 8 of ITC 140 textbook, Learning PC Power Monday, 1. ITC 140 textbook Chapter 4 Brain Dump Test Oct 10 (10:00AM – 10:45AM) 2. Lecture/discussion for ITC 134 Chapter 5
Wednesday, 1. Labs, activities, for ITC 134 Chapter 5 1. Read all pages of pdf of Oct 12 Chapter 6 of ITC 134 textbook, Mastering the Windows Command Line Monday, 1. ITC 134 textbook Chapter 5 Brain Dump Test Oct 17 (10:00AM – 10:45AM) 2. Lecture/discussion for ITC 134 Chapter 6 Wednesday, 1. Labs, activities for ITC 134 Chapter 6 1. Read all pages of pdf of ITC 134 Syllabus Fall 2011 Instructors: Ray Spizman and Dan Loos Page 8 of 12 Oct 19 Chapter 7 of ITC 134 textbook, Securing Windows Resources Monday, 1. ITC 134 textbook Chapter 6 Brain Dump Test Oct 24 2. Lecture/ discussion for ITC 134 Chapter 7, Wednesday, 1. Labs, activities for ITC 134 textbook Chapter 7 1. Read all page of pdf of Oct 26 Chapter 8 of ITC 134 textbook, Using and Troubleshooting Windows 2. Students not enrolled in ITC 140 this quarter can also review pdf of Chapter 8 of ITC 140 textbook, Learning PC Power Monday, 1. ITC 134 textbook Chapter 7 Brain Dump test Oct 31 2. Lecture/discussion for ITC 134 textbook Chapter 8 3. Lecture/discussion on other operating systems (Linux and Mac) Wednesday, 1. Windows 7 Troubleshooting Lab 1. Read pages 310-330, 333-335, Nov 2 2. Linux/Unix Group Assignment: Answer the and 337-339 of Chapter 10 of following questions ITC 134 textbook, Mastering -What is it? Video and Multimedia -What are the benefits of using it? -Where do you get it? Create a PowerPoint (use text and graphics) to report the answers to the questions 3. Networking Fedora 14 Lab Monday, 1. ITC 134 textbook Chapter 8 Brain Dump test Nov 7 2. Lecture/discussion for ITC 134 textbook Chapter 10 Wednesday, 1. Labs, activities, tests for ITC 134 textbook 1. Read pages 355-361 of Nov 10 Chapter 10 Chapter 11 of ITC 134 textbook, Mastering Portable Computing Monday, 1. ITC 134 textbook Chapter 10 Brain Dump test Nov 14 2. Lecture/discussion for ITC 134 textbook Chapter 11 Wednesday, 1. Labs, activities, tests for ITC 134 textbook 1. Read all pages of pdf of Nov 16 Chapter 11 Chapter 13 of ITC 134 textbook, Mastering Local Area Networking Monday, 1. ITC 134 textbook Chapter 11 Brain Dump test Nov 21 2. Lecture/discussion for ITC 134 textbook Chapter 13 ITC 134 Syllabus Fall 2011 Instructors: Ray Spizman and Dan Loos Page 9 of 12 Wednesday, 1. Labs, activities, tests for ITC 134 textbook 1. Read all pages of pdf of Nov 23 Chapter 13 Chapter 14 of ITC 134 textbook, Mastering Wireless Monday, 1. ITC 134 textbook Chapter 13 Brain Dump test Nov 28 2. Lecture/discussion for ITC 134 textbook Chapter 14 Wednesday, 1. Labs, activities, tests for ITC 134 textbook 1. Read all pages of pdf of Nov 30 Chapter 14 Chapter 15 of ITC 134 textbook, Mastering the Internet Monday, 1. ITC 134 textbook Chapter 14 Brain Dump test Dec 5 2. Lecture, discussion for ITC 134 textbook Chapter 15 Wednesday, 1. Labs, activities, tests for ITC 134 textbook 1. Read all pages of pdf of Dec 7 Chapter 15 Chapter 16 of ITC 134 textbook, Mastering Computer Security Monday, 1. ITC 134 textbook Chapter 15 Brain Dump test 1. Students search for additional Dec 12 2. Lecture/discussion for ITC 134 textbook Chapter Brain Dump questions and 15 turn in
Wednesday, 1. Final Exam Dec 14 2. Labs, activities, tests for ITC 134 textbook Chapter 15
Important Dates: Sept Last day to withdraw with 100% refund (less processing fee). 30 Last day to add/register – instructor permission required. Last day to change audit/credit status Oct 7 without instructor permission. Last day to withdraw without a "W" appearing on transcript and without instructor permission. Oct 14 Last day to withdraw with 50% refund – instructor permission required only at Central. CompTIA A+
CompTIA A+ certification validates foundation-level knowledge and skills necessary for a career in PC support. It is the starting point for a career. The international, vendor-neutral certification proves competence in areas such as installation, preventative maintenance, networking, security and troubleshooting.
CompTIA A+ certified technicians also have excellent customer service and communication skills to work with clients. Two exams are necessary to be certified: CompTIA A+ Essentials, exam code 220-701; and CompTIA A+ Practical Application, exam code 220-702. ITC 134 Syllabus Fall 2011 Instructors: Ray Spizman and Dan Loos Page 10 of 12 CompTIA A+ Essentials measures the necessary competencies of an entry-level IT professional with a recommended 500 hours of hands-on experience in the lab or field. It tests for technical understanding of computer technology, networking and security, as well as the communication skills and professionalism now required of all entry-level IT professionals. CompTIA A+ Practical Application is an extension of the knowledge and skills identified in CompTIA A+ Essentials, with more of a "hands-on" orientation focused on scenarios in which troubleshooting and tools must be applied to resolve problems. Candidate job roles include enterprise technician, field service technician, PC or support technician and IT administrator. CompTIA A+ is part of the certification track for corporations such as Microsoft, HP and Cisco. Other technology companies, including Dell, Intel, Lenovo and Ricoh, have made CompTIA A+ certification mandatory for their service technicians. The U.S. Department of Defense recognizes CompTIA A+ and the Department of Homeland Security requires it as part of their computer forensics program. The CompTIA A+ certification may be kept current through the CompTIA Continuing Education program (see below).
Test Details CompTIA A+ Essentials Required exams CompTIA A+ Practical Application Number of 100 for each exam questions Length of test 90 minutes each 675 for CompTIA A+ Essentials Passing score 700 for CompTIA A+ Practical Application (on a scale of 100-900) English, Spanish, German, Turkish, Japanese, Traditional Chinese Languages (Taiwan), Simplified Chinese, Portuguese, Korean, Arabic 220-701 or JK0-701 for CompTIA A+ Essentials Exam codes 220-702 or JK0-702 for CompTIA A+ Practical Application Additional information available on CompTIA website: type “CompTIA” in the Google search box. CompTIA Continuing Education Program
Effective January 1, 2011, all new CompTIA A+, CompTIA Network+ and CompTIA Security+ certifications will be valid for three years from the date the candidate is certified. After three years, those certifications must be renewed. Individuals certified in CompTIA A+, CompTIA Network+ or CompTIA Security+ on or before Dec. 31, 2010, will be considered certified for life. For individuals certified on or after Jan. 1, 2011, these certifications can be maintained by passing the most current CompTIA exam prior to the three-year expiration date or enrolling in CompTIA's new Continuing Education (CE) program. This initiative allows participants to keep skills and certifications current through a variety of activities that show an understanding of relevant industry knowledge. Individuals who enroll in the CE program earn Continuing Education Units (CEUs) for these activities that count toward maintaining certification. Qualifying activities include teaching on relevant industry topics, attending industry conferences and events, joining in a CompTIA exam development workshop, publishing articles, white papers or blog posts on industry topics, earning other industry certifications, as well as passing the most current exam for your CompTIA certification. ITC 134 Syllabus Fall 2011 Instructors: Ray Spizman and Dan Loos Page 11 of 12 For a full list of qualifying activities, view the CE Activity Chart. Program Details
To renew CompTIA A+ requires 20 CEUs; to renew CompTIA Network+, 30 CEUs; and to renew CompTIA Security+, 50 CEUs. Participants certified after Jan. 1, 2011 have three years from their date certified to complete the necessary units. Those certified before Dec. 31, 2010 have three years from their enrollment date in the program to complete the necessary units. The CE program requires a minimum fee of $25 for CompTIA A+ or $49 for CompTIA Network+ or CompTIA Security+ on an annual basis. Participants have the option of paying their remaining balance if they choose to complete their program in a shorter timeframe. Each year, participants will be prompted to pay their required annual fee prior to submitting CEUs into the CE system. For more details on CE program requirements, visit CompTIA website: type “CompTIA” in the Google search box.
Registering For A Labsim Course Using Your Student Discount*:
1. Open your web browser and navigate to www.labsimonline.com
2. Scroll to the bottom of the page. On the lower right hand side of the page, look for a text box with the label “Enter Promotion Code:” In this box, enter 14-233TA into the text box and press enter.
3. Select the courses you wish to enroll in.
a. Select A+ Essentials 09 and A+ Practical Application 09, as these two courses have the Exam Numbers 220-701 and 220-702.
4. Click the Buy icon next to your chosen course.
5. Click Checkout.
6. On the next page, enter your first name, last name, and e-mail address. In the section labeled Academic Pricing Confirmation, enter Seattle Central Community College and the name of an instructor at the college. You must be sure to enter the college name exactly as written above, but you do not need to worry about being precise when entering the instructor name.
7. On the next page, click Next.
8. Enter your billing information, then click Next.
9. Enter your credit card information, then click Complete Purchase.
10. You will receive a confirmation e-mail at the e-mail address you supplied earlier. This e-mail will contain a link for you to follow in order to download the Labsim software to your computer, as well as instructions on how to enroll in your purchased Labsim course once you have installed the Labsim software. Follow the instructions provided, and enjoy your new Labsim course! ITC 134 Syllabus Fall 2011 Instructors: Ray Spizman and Dan Loos Page 12 of 12 *Labism is optional, but is recommended because it assists students in learning the concepts and skills taught in this course. Labsim is also an excellent study tool for preparing for the A+ exam.