ROYAL SIGNALS RUGBY FOOTBALL CLUB www.royalsignalsrugby.co.uk

ARMY V NAVY 2016 - TICKET REQUEST FORM Army v Navy Tickets 2016 Complete the form below and send to the address shown to the 21st Signal Regiment right with a signed cheque for the exact amount. Please provide a self addressed envelope (minimum A5 size) with the correct Azimghur Barracks postage and address. Colerne Wiltshire SN14 8QY From:

Name Address (incl Unit where appropriate)

Contact Telephone Number

Email Address

Group Booking Code (Leave blank if you have not been given a group code)

Type Cost Quantity Total Cost

Match and Bar Ticket £30

Cheques to be made payable to “Central Bank 16 Signal Regiment”

Notes:

1. Request forms will only be accepted by post. Remember to enclose a single signed cheque for the exact amount made payable to “Central Bank 16 Signal Regiment”. Please not that the cheque and form need to be sent to the address at 21 Signal Regiment There is no online payment method – this is to keep your costs down. Tickets will not be allocated until the cheque has cleared and any incorrect cheques will be returned without the order being placed and you will join the back of the queue. If you don’t have a cheque book then ask for one or ask someone who does have one to write the cheque for you or contact your bank and ask for one.

2. Tickets will be sold on a first come, first serve basis. You can only buy one bar ticket for every match ticket that is bought from us. Corps Bar Tickets will only be sold to people buying match tickets from the Club. If you have already ordered a Match Ticket from the Rugby Football Union (RFU) or Army Rugby Union (ARU), they WILL NOT REFUND THE TICKET so you need to sell it on and buy a Bar and Match Ticket from us.

3. Orders and cheques may take upto 30 days to process. Please be patient, this process is carried out by volunteers in their own time. Once you see that the cheque has been cashed you can take it that you have confirmation of your order. We will not publish a list of ticket allocations for obvious reasons. If you have not heard anything after 30 days please email [email protected] and we will confirm whether we have received and are processing the order. We understand that some of you

The Royal Signals Rugby Football Club is proud to be sponsored by become extremely anxious about ticket applications, but please be patient and polite and we will answer your questions as quickly as we can. As long as you have placed the order within a reasonable amount of time then you will be allocated tickets.

4. Tickets will be sent out in batches as and when the orders are processed. You will not get the tickets as soon as your cheque clears so please give us time to process the orders. We will announce when all tickets have been sold out on the web site and we will then return any applications and cheques that have not been processed.

5. Wristbands for the Bar are not be sold to or purchased for UNDER 14s.

6. The Club sells a Corps shirt made by Gecko sports as advertised on the web page. We also sell a corps coloured stripe blazer (approx £100 incl VAT and p&p). Both items are subject to a minimum order and details are available on the web site at http://www.royalsignalsrugby.co.uk/club-shop/.

7. Following complaints in previous years the Club no longer organises parking. Stadium can be pre- booked through the RFU e-Ticketing system.

8. The date is chosen by the RFU to deconflict with other commitments at Twickenham. The ARU and the Corps do not choose the date, it is a great facility and a privilege, so please don’t complain!

9. Any orders sent with the incorrect postage will be held at the Royal Mail Delivery Office in Chippenham and will not be collected as there is a charge, so please ensure that you place the correct postage on your application. Your Self Addressed Envelope (SAE) must be a minimum of C5 or DL size not D61. Tickets are approximately 8 x 3¼ inches and made of card and wrist bands are approx 1 x 10 inches and made of paper. Weight will therefore be minimal unless you have ordered in bulk. Guidance on the current postage charges can be found on the Royal Mail web site2 and the Club will not accept responsibility if you place the incorrect postage on your SAE. A lot of people do not receive their tickets as they send a very small envelope with inadequate postage. It is your responsibility to get it right.

10. Please DO NOT SEND THE SAE WITH RECORDED DELIVERY PRE-PAID as this service is from the Post Office at which you purchase delivery and not the one that we send from! If you have asked and paid for Recorded Delivery and are not in when Royal Mail deliver they will hold your tickets at the National Returns Centre in Belfast until you arrange a suitable delivery time.

11. This is NOT A ROYAL SIGNALS ASSOCIATION EVENT so please do not contact them. The Twickenham Experience provide the marquee, run the bar, employ the staff, set the price of the drinks and food and control fire safety and access. If you have a sensible complaint about the venue then we will forward your comments to them.

12. In response to feedback from previous years we have asked Twickenham Experience to keep the entrance away from the Bar. We have asked for more toilets however, Twickenham Experience will not provide 3000 toilets for our venue. Please use the bins at the venue and not the floor as there were have been complaints in the past. The area where the marquee is situated is block paved and accessible to wheelchairs. The tent does not have VIP areas or facilities as this will reduce overall capacity. We will not decorate the marquee as there are no funds and this will add to your costs.

13. If you see someone behaving inappropriately then have the moral courage to act and don’t complain after the event. Behavior at this event attracts a lot of attention and we will damage our reputation and lose the venue if we fail to police ourselves in an appropriate manner. Urinating in public and streaking will result in us losing the venue so don’t do it and stop others from doing it. USE THE TOILETS PROVIDED AND KEEP YOUR CLOTHING ON!

14. This event is run by volunteers in their own time in order to minimize your costs, so please be polite. Sensible feedback and suggestions are welcome. Abuse and derogatory comments on social media sites will get you banned.

15. Do not telephone or try to contact 21 or 16 Signal Regiments with enquiries or requests and do not try to contact volunteers directly as there is no guarantee as to when you will receive an answer. If you have any issues or complaints then please direct correspondence by email to the following email address: [email protected]

1 http://www.worldofenvelopes.com/acatalog/EnvelopeTypes.html 2 http://www.royalmail.com/delivery/postal-prices

The Royal Signals Rugby Football Club is proud to be sponsored by