A Storm Recovery Tabletop Exercise

Hurricane Phoenix A Storm Recovery Tabletop Exercise Situation Manual – Public Information

Time Allotted Minutes

Situation Manual – Tabletop Exercise 1 Disaster Resistant Communities Group – www.drc-group.com Hurricane Phoenix – Exercise Play During the Hurricane Phoenix Tabletop Exercise it will be important to remember and comply with the following statements:  DO NOT JUMP AHEAD IN THE EXERCISE SCENARIO.  NEVER MAKE ASSUMPTIONS THAT CERTAIN ACTIONS WILL BE TAKEN.  THOROUGHLY REVIEW ALL SCENARIOS AND INJECTS AS THEY ARE PRESENTED DURING THE EXERCISE.  DO NOT ASSUME THAT A RESOURCE IS AVAILABLE. o IF YOU NEED TO USE A FACILITY YOU MUST CALL THE FACILITY OWNER TO MAKE SURE IT CAN BE USED. o IF YOU NEED SUPPLIES YOU MUST CALL THE VENDOR TO SEE IF THE RESOURCE IS AVAILABLE AND WHEN AND WHERE YOU CAN PICK IT UP.  IF INSTRUCTED BY AN INJECT TO PLACE A PHONE CALL TO OUTSIDE AGENCIES, ORGANIZATIONS AND / OR VENDORS THE CALL MUST BE MADE.  IDENTIFY ONE INDIVIDUAL TO BE RESPONSIBLE FOR ENTERING RESPONSES TO EXERCISE INJECTS INTO THE ONX SYSTEM.  IT IS STRONGLY RECOMMENDED THAT PARTICIPANTS PRINT ALL CURRENT SITUATIONS, INJECTS AND OTHER DOCUMENTS PRESENTED DURING THE EXERCISE. Time Allotted 2 Minutes

Situation Manual – Tabletop Exercise 2 Disaster Resistant Communities Group – www.drc-group.com Hurricane Phoenix – Scenario – # 01 No Image Critical Infrastructure Damage

CLICK ON VIDEO TO PLAY

Video # 11 – Phoenix # 11 – All Counties Time Allotted 2 Minutes

Situation Manual – Tabletop Exercise 3 Disaster Resistant Communities Group – www.drc-group.com Hurricane Phoenix – Scenario – # 02 Image of Electric Utility Repair On the heels of the hurricane moving out of the region electric utility providers began the process of estimating the damage to their electric distribution system.

Electrical utility crews are working non-stop to restore services.

As the full extent of damage to the electric distribution system is realized electric utility providers begin to release information on the extent of damage to their system along with the estimated time it will take to totally restore electrical power to the county’s residents.

Number of county residents who are without electrical power – Outage / Restoration Report

DOWNLOAD, SAVE AND PRINT OUTAGE / RESTORATION REPORT

Citrus County – Outage / Restoration Report Hardee County – Outage / Restoration Report Hernando County – Outage / Restoration Report Hillsborough County – Outage / Restoration Report Manatee County – Outage / Restoration Report Pasco County – Outage / Restoration Report Pinellas County – Outage / Restoration Report Polk County – Outage / Restoration Report Sumter County – Outage / Restoration Report

As a team take the time to review the Utility Outage / Restoration Report. Time Allotted 5 Minutes

Situation Manual – Tabletop Exercise 4 Disaster Resistant Communities Group – www.drc-group.com Hurricane Phoenix – Scenario – # 03 Image of EOC County Emergency Operation Centers (EOC) throughout the region remain at a LEVEL 1 ACTIVATION. However the overnight activities have begun to slow down as the transition from RESPONSE operations to RECOVERY operations begins.

The county’s Public Information Team continues to ensure messaging on hurricane response and recovery activities are shared throughout the region. There is now an emphasis to interface with the Volunteers & Donations Coordination Team and Disaster Housing Team to assist them with their activities.

EOC contact information for each of the region’s Public Information Teams is found below.

DOWNLOAD, SAVE AND PRINT PHONE NUMBERS

County EOC – Public Information Team – Phone Numbers Time Allotted 4 Minutes

Situation Manual – Tabletop Exercise 5 Disaster Resistant Communities Group – www.drc-group.com Hurricane Phoenix – Scenario – # 04 Image of Conference Call As the needs for Public Information shift from coordinating the flow of information on response activities to recovery activities the regions Public Information Officers have been asked to participate in a region wide conference call to discuss how the Joint Information System will be utilized.

Information regarding the conference call can be found below.

DOWNLOAD, SAVE AND PRINT CONFERENCE CALL NUMBER AND AGENDA

Conference Call – Number

Conference Call – Agenda

After the above number and agenda have been accessed phone into the Public Information Conference Call then click on the forward arrow to move to the Conference Call – Stop Point. Time Allotted 10 Minutes

Situation Manual – Tabletop Exercise 6 Disaster Resistant Communities Group – www.drc-group.com Hurricane Phoenix – Stop Point – # 05 No Image STOP POINT Time Allotted N/A

Situation Manual – Tabletop Exercise 7 Disaster Resistant Communities Group – www.drc-group.com Hurricane Phoenix – Scenario – # 06 Image of Damage The county’s Damage Assessment Teams have completed their Detailed Damage Assessment activities and are now making copies of the Summary Report available to the Public Information Team.

Detailed Damage Assessment – Summary Report

DOWNLOAD, SAVE AND PRINT SUMMARY REPORT

Citrus County – Summary Report Hardee County – Summary Report Hernando County – Summary Report Hillsborough County – Summary Report Manatee County – Summary Report Pasco County – Summary Report Pinellas County – Summary Report Polk County – Summary Report Sumter County – Summary Report

Take time to thoroughly review the Detailed Damage Assessment – Summary Report. Time Allotted 5 Minutes

Situation Manual – Tabletop Exercise 8 Disaster Resistant Communities Group – www.drc-group.com Hurricane Phoenix – Scenario – # 07 Image of Damage Based on the initial damage assessment information collected by the county’s various emergency responders and Damage Assessment Teams the county’s Geographic Information System (GIS) department have prepared Preliminary Damage Assessment Maps.

Damage Assessment – Map

DOWNLOAD AND SAVE MAP (This is a large file and will take a few moments to download)

Citrus County – Map Hardee County – Map Hernando County – Map Hillsborough County – Map Manatee County – Map Pasco County – Map Pinellas County – Map Polk County – Map Sumter County – Map

Thoroughly review the Damage Assessment – Map. Time Allotted 5 Minutes

Situation Manual – Tabletop Exercise 9 Disaster Resistant Communities Group – www.drc-group.com Hurricane Phoenix – Scenario – # 08 Image of Damage Information regarding the estimated number of fatalities is now being released to the regions Public Information Officers.

Estimated Causality – Report

DOWNLOAD, SAVE AND PRINT REPORT

Citrus County – Report Hardee County – Report Hernando County – Report Hillsborough County – Report Manatee County – Report Pasco County – Report Pinellas County – Report Polk County – Report Sumter County – Report

Take the time to thoroughly review the estimated causality information. Time Allotted 5 Minutes

Situation Manual – Tabletop Exercise 10 Disaster Resistant Communities Group – www.drc-group.com Hurricane Phoenix – Inject – # 09 Image of Information Sharing During the regional Public Information Team conference call the concept of a regional Joint Information System was discussed. Explain what your organization (city / county / state) believes its role would be in such a system.

Is the concept one that would work during a catastrophic hurricane? Yes No If the above answer is yes. – Provide an in-depth explanation as to why you believe the system would work.

If the above answer is no. – Provide an in-depth explanation as to why you believe the system would work.

Time Allotted Minutes

Situation Manual – Tabletop Exercise 11 Disaster Resistant Communities Group – www.drc-group.com Hurricane Phoenix – Inject – # 10 Image of Command Identify the lead agency for a regional Joint Information System in the event of a hurricane.

Is there a written Joint Information System plan for the region? Yes No If the above answer is yes. – Briefly describe the management structure that will be utilized when the plan is activated.

If the above answer is no. – Briefly describe how Joint Information System would be managed within the region when it is activated.

Have all of the region’s lead and support agencies that would be involved in a Joint Information Yes No System received training on how the system would work? If the above answer is yes. – When was the last time the training was offered?

If the above answer is no. – Briefly describe why.

Time Allotted 10 Minutes

Situation Manual – Tabletop Exercise 12 Disaster Resistant Communities Group – www.drc-group.com Hurricane Phoenix – Inject – # 11 Image of Home Repair Should Public Information Officers interface with the county’s Disaster Housing Team and Yes No Volunteers & Donations Team on a recurring basis? If the above answer is yes. – Briefly explain why.

If the above answer is no. – Briefly explain why.

At this point if participating in the exercise from the county Emergency Operations Center liaison with the Disaster Housing Team and Volunteers & Donations Team to establish a working relationship. Time Allotted 10 Minutes

Situation Manual – Tabletop Exercise 13 Disaster Resistant Communities Group – www.drc-group.com Hurricane Phoenix – Scenario – # 12 Image of Displaced Person In reviewing the information from the county’s Detailed Damage Assessment report and comparing it to the number of residents in the county the extent of homes that have been destroyed along with the number of individuals left homeless becomes apparent.

Number of county residents whose homes have been destroyed – Projection Overview

DOWNLOAD, SAVE AND PRINT PROJECTION

Citrus County – Projection Overview Hardee County – Projection Overview Hernando County – Projection Overview Hillsborough County – Projection Overview Manatee County – Projection Overview Pasco County – Projection Overview Pinellas County – Projection Overview Polk County – Projection Overview Sumter County – Projection Overview

Take the time to review the Homeless Projection Overview information.. Time Allotted 5 Minutes

Situation Manual – Tabletop Exercise 14 Disaster Resistant Communities Group – www.drc-group.com Hurricane Phoenix – Inject – # 13 Image of Twitter Is Social Networking used by your organization (city / county / state) on a daily basis? Yes No Will your organization (city / county / state) use Social Networking during the recovery phase of Yes No the hurricane? If the above answer is yes. – List the systems that would be are utilized to support recovery activities and provide details on how they would be used.

If the above answer is no. – Explain why Social Networking system would not be utilized in the aftermath of a hurricane.

Situation Manual – Tabletop Exercise 15 Disaster Resistant Communities Group – www.drc-group.com Hurricane Phoenix – Inject – # 14 Image of Incident Action Plan Identify, prioritize and briefly describe five activities that should be taken when interfacing with the Disaster Housing Team and the Volunteers & Donations to ensure appropriate messaging is shared with the media, government officials and the county’s residents. Activity # 1:

Activity # 2:

Activity # 3:

Activity # 4:

Activity # 5:

Situation Manual – Tabletop Exercise 16 Disaster Resistant Communities Group – www.drc-group.com Hurricane Phoenix – Inject – # 15 Image of Damage A producer with a regional television station has called stating they are going with information posted on a local resident’s Facebook instructing anyone who can help hurricane survivors with their recovery efforts should call the county Emergency Operations Center. The reason for using information from the volunteer’s Facebook is that the information appears to be “REAL TIME” and that information regarding volunteers and donations from the county appears to be infrequent and un-timely. Briefly describe the actions that should be taken.

Situation Manual – Tabletop Exercise 17 Disaster Resistant Communities Group – www.drc-group.com Hurricane Phoenix – Inject – # 16 Image of EOC If you are participating in the exercise remotely please call the Public Information Team at your county Emergency Operations Center to ask if there are any addition Public Information actions that need to be taken.

Situation Manual – Tabletop Exercise 18 Disaster Resistant Communities Group – www.drc-group.com