Ø Physician and Hospital Management Professional with 10 Years of Healthcare IT Experience

Dr. Ankush Shinde Ph: +91- 9923418196

Summary:

 Physician and hospital management professional with 10 years of Healthcare IT experience.

 Good understanding of US healthcare provider and payer processes, clinical application functionalities, HL7 2.6, clinical coding and PQRI (Physician Quality Reporting Initiative) measures.

 Diverse experience in the areas of healthcare business analysis, application designing, business process consulting and Implementation.

 Working experience in a cross-functional team environment/different geographical locations.

 Excellent analytical & problem solving skills and a team player with strong interpersonal and communication proficiency.

 Conducted extensive US healthcare domain training sessions for technical team members in Tieto, Syntel and Dell Perot Systems.

 Visiting faculty at Symbiosis , CDAC and Bharathi Vidyapeet, Pune for teaching Healthcare Informatics module

Education : B.A.M.S (Bachelors in Ayurvedic Medicine & Surgery) Mumbai : Master’s in Hospital Administration, Apollo Hospitals, Hyderabad (1999) : Executive M.B.A (Information Technology) United Business School, Belgium

Syntel, Pune, India March 2012 - _____ Sr. Business Analyst – RSL Practice

Responsibilities:  Performed Gap analysis for ICD 9 and ICD 10 code migration.  Presales support for RFPs & customer presentations.  Provided domain inputs and EHR product training to testing team.  ACO – documented ACO report specifications for analytics tool.  Identified HIX solution offerings/tools for payers based on impact  EHR-EDC integration requirement analysis, use case development and data elements mapping

Exxova, Hyderabad, India Nov. 2010-Jan-2012 Solution Architect - Healthcare

Responsibilities:  Lead and primary offshore go-to person for Healthcare practice.  Provide domain inputs to develop ICD-9 to ICD-10 conversion methodology and tool.  Monitor product development and review status periodically with delivery director  Manual testing of ICD migration tool as per end user requirements.  Provide healthcare domain training and presales support for RFPs & customer presentations.  Managing team of 5 people to deliver ICD conversion tool. Eclipsys, Pune , India Nov 2007 - July 2010 Staff Product Designer

SCA (Sunrise Clinical Analytics)

Responsibilities:  Authored Functional Specifications for Sunrise Clinical Analytics reporting module which covers PQRI (Physician Quality Reporting Initiative) and ARRA requirements.  Analyzed and designed clinical core measure reports for AMI, BMI, Asthma, CAD, COPD, Cancer, Diabetes, Hypertension, Immunization, Pneumonia and Pneumothorax.  Assisted in functional testing of clinical module and reports to validate against specifications.  Review and provide feedback for end-user product documentation.  Designed Functional Specifications for OLAP (Outcomes, Medication, Observation, Order and Alerts) cube clinical analysis reporting tool.  Designed and tested clinical surveillance and summary reports using MSRB tool.  Working closely with the development and testing team to configure clinical criteria’s specified by ARRA quality measures.  Analyzing and mapping of clinical database to clinical Analytics reporting requirements.

Certification/Training:  Eclipsys Sunrise Clinical Manager EU_XA2000_4.5 SP4: Order and Results  Eclipsys Sunrise Clinical Manager EU_XA2020_4.5 SP4: Configuration of SCM

Environment:, PL/SQL, SQL, MS office, MS Proclarity, MSRB

Syntel, Pune, India July 2006 - Nov. 07 Sr. Business Analyst

Mckesson: Trendstar/ RM (Receivables Management)  Analyzed Revenue Cycle Management, DRG Grouping and clinical coding workflows.  Trained technical team on Mckesson Star, Horizon and Trendstar features and workflow

Responsibilities:  Performed Gap analysis for ICD 9 and ICD 10 migration.  Identified HIPAA requirements and transactions for developing testing offering.  Healthcare Domain Training: Conducted training sessions for 500+ technical team members to understand Healthcare domain, Clinical, Administrative modules, HL7 2.5 and Management Information Systems for Hospitals.

Perot Systems, Noida, India Aug. 2005 – July 2006 Business Analyst/Implementation and Support

Triad Hospitals Offshore support: Triad Hospitals USA for implementing McKesson Horizon Clinical Systems Suite

Responsibilities:  Provided support to the onshore team for researching and troubleshooting implementation issues.  Conducted training sessions to understand product functionalities for technical team.  Authored and documented training documents for associates.  Designed flow-charts and diagrams using MS Visio for clinical workflows.  Performed in-depth data analysis to develop HL7 messages for ADT, Order and Billing.

Perot Systems, Malaysia Business Analyst

Product: Infocare Modules: EMR, ADT, OT and Blood Bank

Responsibilities:  Identification, review and finalization of functional requirements for developing new modules.  Identified mandatory customization requirements as per best practices.  Content Management: Identified functional requirements from internal and external resources for developing client healthcare solutions web site.  Evaluation of existing web based modules and recommendation for enhancement of functionality.  Functional workflow analysis and design.  Mapping of present module workflow.  Conducted JAD Sessions and Weekly meetings to review, analyze requirements with project managers and users.

Environment:, PL/SQL, SQL, V.B Script, MS office, Windows NT/2000/XP

ITB India (India) Ltd Aug. 2004 – Aug. 2005 Business System Analyst /Implementation and Support

Product: iMedOne Modules: ICU, Laboratory, OT scheduling and Blood Bank Client: Apollo Jehangir Hospital, Pune

Responsibilities:  Functional specification documentation for ICU, Blood Bank, Laboratory and OT scheduling modules.  Mapped iMedOne OT, Blood Bank and Laboratory modules to existing workflow in hospital.  Developed use case diagrams, business flow diagrams using MS Visio so that developers and other stakeholders can understand the business process.  Monitor Project status, workload and detect issues including defect submissions and enhancement requests.  Served as a liaison between the users, developers and project manager.  Identified and documented issues, risk and gaps, their descriptions, their impact and provided recommendation and alternatives to develop the application to meet the user requirements.  Prepared functional specification document for Inpatient ward, Medication, Blood Bank, OT and Front office departments.  Analyzed and designed clinical process flow diagrams for ICU, Laboratory and Operation Theatre.  Customized Master database, forms, patient labels and reports.  Provided project implementation methodology guidelines and customer support during implementation.  Trained end-user for using ICD 10 and CPT code standards for diagnosis.  Conducted periodic Hospital domain knowledge training sessions for developers and QA testing team.

Environment: MS SQL Server, MS Visio, Windows XP, MS Project, MS PowerPoint, MS-Word, MS-Excel Novella Systems Oct 2003 – Aug 2004 Business System Analyst /Implementation and support

Product: Novella HMS Modules: OPD Registration/Billing, Indoor Patients Registration/ Billing, Laboratory Reporting and OT Management Clients: 1) MGM Hospital, New Mumbai 2) Lokmanya Hospitals, Chinchwad and Nigadi Pune 3) Chennai Port Trust Hospital, Chennai

Responsibilities:  Gathered business requirements from OT and laboratory departments and documented in functional specifications  Assisted in design sessions, applied clinical knowledge to suggest application solutions.  Closely interacted with architects and software developers to understand application functionality and navigational flow and keep them updated about end user’s opinions.  Interacted with laboratory, OT and ward end users to understand clinical workflow requirements  Trained laboratory technicians to design customized laboratory report templates  Developed training and support documentation for end users and internal IT use  Designed standard templates for microbiology, biochemistry and histology investigation reporting  Analyzed system requirements and developed Test cases for testing the functionality.  Facilitated user acceptance testing and test strategies with developers and testers.  Performed process gap analysis for Outpatient, Inpatient and Emergency room registration.

Visa Information:

Visa Type Validity B1/B2 Visa (US) 2017

Personal Information:

Name Dr. Ankush Anandrao Shinde Permanent Address Karan Gharonda, B 22, Sainikwadi, Vadgaon Sheri, Pune - 411014 Personal Mail: [email protected] Date of Birth: 20 February 1972 Passport: F414367 valid up to 25th July 2015

* References available on request.