3. How Do I Order If I M a Staff Member (For Personal Use)?
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Curriculum Tablet Hewlett Packard Australia Pty Ltd
(ABN: 74 004 394 763)
Current from March 2013
CONTENTS 1. What’s available? 2. How do I order? 3. How do I order if I’m a staff member (for personal use)? 4. How do I obtain Hardware Support? 5. Who do I contact if I have a query about the Contract? 6. What are the Technical Specifications of the Products?
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1. What’s Available?
The following table summarises the configurations of the tablet models available. Options to upgrade are provided below. More detailed technical specifications are included later in this schedule. All purchase orders should include correct product codes and pricing from the list provided below. Price $ Product Code Product Ex-GST Inc-GST D5J39PA - HP ElitePad 900 32GB Wifi including; 92068084 - one year on-site warranty, $668.72 $735.59 - pre-delivery imaging (installation of the DEECD Windows 8 image to a new HP ElitePad 900 prior to delivery to a DEECD site) As per (92068084), plus asset tagging (DEECD supplied labelling) 92068118 $683.72 $752.09
92068168 As per (92068084), plus HP Chassis Tagging SN+MAC1+UUID service (AY128AV) $678.72 $746.59
92068090 As per (92068084), plus HP Chassis Tagging SN+MAC1+MAC2 service (AY129AV) $678.72 $746.59
92081984 As per (92068084), plus HP Packaging Tag SN+MAC1+MAC2+UUID SVC (AY130AV) $678.72 $746.59
92068114 As per (92068084), plus HP Security Tagging service (AY131AV) $688.72 $757.59
The above configurations maybe added to using any of the components below. Please ensure that the correct component and pricing is detailed in the purchase order.
Warranty Upgrades Ex GST Inc GST
HP 2y Nbd Onsite Notebook Only SVC - U7C48E $84.50 $92.95 - Includes battery
Accessoires HP Executive Tablet Pen - H4E45AA $37.87 $ 41.66 HP ElitePad Case H4R88AA $37.87 $ 41.66 HP ElitePad Expansion Jacket H4J85AA $61.05 $67.16 HP ElitePad Expansion Jacket Battery H4F20AA $84.23 $92.65 HP ElitePad Expansion Jacket w/Battery D2A23AA $130.59 $143.65
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HP ElitePad Productivity Jacket D6S54AA $223.32 $245.65 HP ElitePad 10W AC Adapter H4K08AA $30.13 $33.14 HP ElitePad Docking Station C0M84AA $107.41 $118.15 HP ElitePad USB Adapter H3N46AA $14.68 $16.15 HP ElitePad Smart AC Adapter H3N47AA $30.13 $33.14 HP ElitePad HDMI & VGA Adapter H3N45AA $37.87 $41.66 HP ElitePad Serial Adapter H3N50AA $22.41 $ 24.65 HP ElitePad Ethernet Adapter H3N49AA $22.41 $ 24.65 HP ElitePad SD Card Reader H3N48AA $22.41 $ 24.65
2. How do I order?
Raising the PO
When raising a Purchase Order the customer will be required to provide the below details within the Purchase Order. A Purchase Order is considered “Clean” if all the below information has been provided. □ Customer name □ HP account number □ Customer purchase order number □ Partial delivery accepted – yes/no (This can be set the first time and only exceptions need be noted ) □ HP part # and related descriptions □ Quantity orders □ Unit/extension price per line □ Order total □ Shipment address – (Only 1 shipping address per order. For multiple sites, HP will need a deployment plan) □ Billing address □ Australian Business Number (ABN) □ Purchasing contact name and telephone number □ Eclipse sales deal number 89317622 □ Requested delivery date □ Special delivery instructions, e.g.: stair access only, specific delivery time window etc
Placing the Order HP will provide the customer with the ability to order their HP products via a Business to Business Solution. HP is able to provide the customer a standalone B2B portal. The HP Portal will give the customer an on-line flexibility with ordering preconfigured products or the ability to modify their orders to meet their individual needs. This will include, but is not limited to, the upgrade or downgrade of the processor, memory, hard disk drive, video card, etc. Orders to HP may be placed directly via HP’s Business To Business portal or sent as an email to [email protected]
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From within the B2B online portal the customer is given the ability to export the catalogs in XLS, HTML or CSV format.
3. How do I obtain hardware support? Schools For Staff (purchases for personal use) DEECD / Purchasers’ technicians are to log support requests, place orders or make enquiries, in accordance with the requirements of the DNEP SPC. The Contractor will provide: • an Australian based Help Desk located Forest Hill, VIC Phone 1300 300 873. The Help Desk will be available between the hours of 8.30am to 5pm AEST Monday to Friday. Escalation Point, being a single, effective and efficient point of contact to which an Eligible CSA Purchaser, including the Eligible CSA Purchaser’s technicians, can escalate support calls or enquiries, for example, in the event that a Purchase Order is delayed or a problem is not adequately resolved within the agreed service levels specified in the DNEP SPC. The Contractor will provide the following escalation point: • Technical Account Manager: Elizabeth Anthony, email: [email protected]
4. Who do I contact if I have a query about the Contract?
Stuart Creighton – DEECD HP Account Manager
03 88334519, [email protected]
5. What are the Technical Specifications of the Products?
Tablet Requirement Specification of Asset Product Reference Code HP ElitePad 900 Product Name (Make / Model) HP ElitePad 900 Tablet PC - 32GB Operating System Software Microsoft Windows 8 Pro (x86) Processor Manufacture, Type, Intel Atom SoC Processor - 1.5GHz, 512KB L2 cache, 533MHz, Speed, Core Memory 2048MB LPDDR2 533MHz Storage 32GB eMMC SSD
Display & Graphics Screen Size, 10.1” WXGA (1280x800) 400-nit Aspect Ratio, Multi-touch capacitive digitizer, chemically-strengthened Gorilla glass w/Anti-smudge Network (Wi-Fi) 802.11 a/b/g/n + BT 4.0 2x2 combo (Atheros) HP Integrated Module with Bluetooth® Technology (4.0) USB / IO HP System Connector Headphone/microphone combo jack Micro HCSD card slot (supports up to 64GB) Micro SIM card slot (on 3G models only) Audio SRS Premium Sound (2) Integrated stereo speakers Dual array digital microphone (2 microphones, top and rear) Camera 2 Cameras: 1080p front-facing camera 8MP with LED flash rear-facing camera Physical security Near Field Communication with Secure Elements TPM Embedded Security Chip Native BIOS support for Computrace Anti-Theft Technology (Computrace service sold separately and is not included in the default offering).
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Bitlocker Software Volume Encryption Power cord 10W AC adapter Battery No Cells, Type, Capacity 2-cell (25Whr) polymer Battery Life (Hours/Min) 10~12 Hours Carry bag Not part of standard offering One (1) year comprehensive on- Yes – Included as part of standard offering site warranty Comprehensive warranty (covering all components of the Tablet, all costs including parts, shipping, labour and travel) One (1) year comprehensive warranty service from delivery. Warranty upgrade 2nd year on-site Available as upgrade option warranty Imaging (Windows) Custom image load of the Eligible CSA Purchaser’s image is included in the pricing of the Asset – refer to clause 2.1 (e) of this Attachment 1
Upgrade options Upgrade Component Ref Code* Specification of Upgrade Warranty/ Maintenance Two (2) year comprehensive warranty service next Business Day on-site, from delivery, for Assets that within 80 kms from HP Service Centre. Processor Not Upgradable Memory RAM Internal Memory can’t be upgraded, if required, can chose another ElitePad – -D4T11AW HP ElitePad 900 Tablet PC - 64GB, or -D4T12AW HP ElitePad 900 Tablet PC - 64GB + WWAN Display Not Upgradable Battery Not Upgradable Additional IO Via Jackets & Accessory cables Network Not Upgradable Audio Not Upgradable Dock Available – see pricing section Connectivity Not Upgradable Back-up Storage Not Upgradable Security lock Not Upgradable Carry Bag Available – see pricing section Carry Bag Hard case in lieu of carry bag- Available – see pricing section
Stable Platform Guarantee 6 months – refer to clause 2.4 of this Attachment 1 Diagnostic tools Not Upgradable 2nd Battery option Available – see pricing section Tablet Pen Available – see pricing section
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