Required Course Text / Readings

AP/ADMS 2400 3.0 Fall 2012

REQUIRED COURSE TEXT / READINGS: Custom Textbook Packet: Colquitt, Organizational Behaviour with Connect Access Card, 1st Canadian edition with Kreitner Custom, © 2010. This shrink-wrapped packet is available at the York University Bookstore, ISBN 0071059695). The packet includes: Colquitt, Wesson, LePine & Gellatly (2010). Organizational Behaviour: Improving Performance and Commitment in the Workplace, Canadian Edition. McGraw-Hill Ryerson Ltd. Canada. Custom publication for York University: Kreitner, Kinicki, Cole & Digby (2010), OB: Key Concepts, Skills, and Best Practices (Excerpts for AP/ADMS2400). Includes Chapters 2 and 7 from Fundamentals of Organizational Behaviour, 3rd Canadian Edition. McGraw-Hill Ryerson Ltd. Canada. Connect: Enclosed with the packet is a Connect Access Card to on-line password protected resources provided by the publisher. To register, go to www.mcgrawhillconnect.ca. For more details about this website, see the “Additional Information/Notes” section below on this outline. Case Book: Hoffman, R. & Ruemper, F., Organizational Behaviour Canadian Cases and Exercises. 7th Edition Alternatively the cases are also available in e format E book of cases from Organizational Behaviour Cases, Hoffman, R. & Ruemper, F. (7th Edition) student can purchase on line. A link will be posted shortly for access to this e version.

The link to purchase the cases is the following: https://www.captus.com/secure/registrationpages/epub/

No Course Kit Required Note: Photocopying more than 10% of a textbook is illegal, and may involve penalties. Do not duplicate textbooks or obtain these photocopies

ORGANIZATION OF THE COURSE:

Detailed Course Outline

Week Topic Readings 1 Introduction Colquitt Ch. 1  What is Organizational Behaviour?  Integrative model of OB Casebook: Purpose and  Evidence-based research in OB Analysis of Case Studies 2 Perception and Individual Differences Kreitner Ch. 2  Information-processing model of perception Case: Portrait of a Canadian  Perceptual biases and errors Advisor  Stereotypes and diversity  Causal attribution  Attribution biases

3 Behavioural Outcomes Colquitt Ch. 2  Task performance Colquitt Ch. 3 (pp. 60-64 only)  Citizenship behaviour (OCB) Case: Club Chaos  Counterproductive behaviour  Withdrawal behaviours (psychological and physical) / Turnover  Performance management  Level of analysis: individual, group, organizational outcomes 4 Communication Kreitner Ch. 7  Barriers for effective communication Case: Livelife Health Care  Media richness  Listening  Communication in the age of information technology 5 Attitudes, Moods and Emotions Colquitt Ch. 4  Job satisfaction Colquitt Ch. 3 (pp.48-59, 64-77  Value-perception theory only)  Job Characteristics Model Case: Motivation in the Boiler  Forms of organizational commitment Room  Moods and emotions 6 Motivation Colquitt Ch. 6  Motivation and effort  Theories of motivation Case: Dimitris Baked Goods  Self-efficacy 7 Personality and Ability, Stress Colquitt Ch. 9,  Personality Colquitt Ch.5  Cultural Values Case: Returned Goods  Ability: Cognitive, Emotional, Physical  Stress, stressors and strains  Coping with stress  Managing stress Mid Term Examination Sunday October 21st October, 1pm-3pm Closed Book Exam 2 Case Study Questions based on a Case from the E Case Book 1 essay question The exam will draw on topics covered in Lectures 1-6.

8 Trust and Justice Colquitt Ch. 7  Bases of trust (pp.162-182 only)  The importance of trust Case: Robert Bart  Dimensions of organizational justice 9 Teams Characteristics and Processes Colquitt Ch. 10  Team characteristics Case: Flexible Packaging Inc.  Team development  Task interdependence  Team composition  Team processes 10 Learning & Decision Making Colquitt Ch. 8  Knowledge and expertise Case: Automation in the  Methods of learning Bookstore  Training and knowledge transfer  Models of decision making  Decision making biases and problems 11  Power, Influence & Leadership Colquitt Ch.11 & 12  Types of Power Case: Central Prairie Hospital  Using Influence  Power and Influence in Action  Differences in power holding  Leadership styles and behaviours  Transformational Leadership Behaviors  Effective leadership styles 12 Organizational Culture & Socialization Colquitt Ch. 14  Components of organizational culture Case: Dimitri’s Baked Goods  Maintaining or changing organizational culture  Resistance to Change  Stages of socialization  Managing socialization

FINAL EXAMINATION (during examination period; date TBA) Open Book

COURSE LEARNING OBJECTIVES: To understand the components of individual and group behaviour, what influences that behaviour and how that behaviour relates to organizational design and performance. WEIGHTING OF COURSE

Mid-term 40%

Final Exam 60%

Students are required to present their current sessional identification card, and their York Card or one piece of photo identification at the exam.

ASSESSMENT

You will be assessed in two ways: a mid term exam and a final exam with a weighting of 40% and 60%, respectively. Details of each are provided below.

Mid Term Exam - due to be held on Sunday October 21st 1pm-3pm (Location to be confirmed) worth 40% of your overall grade

 Format This is a closed book exam so you cannot bring any material into the exam. The exam is based on a case study from the course e case book – Organizational Behaviour, Hoffman and Ruemper. You will be given a copy of the case in the exam.

You will be asked to answer two questions about the case and then another essay question. Remember that cases are often written to identify different levels of understanding – thus some concepts may be easily identifiable whereas others are more implicit. Students who have developed an in-depth understanding of the course material and who have practiced reading cases and contributed to case discussions in class will be well-placed to do well in the exam. If you haven’t read any of the cases before the mid-term your achievement may be more limited.

If you are at all unclear about what you are expected to do for the mid term exam contact your Course Director. Note also that you must notify your Course Director within three working days after the exam if you were unable to attend. You must also provide a doctor’s note or other official justification for your absence.

Final Exam. Date to be confirmed. Open book exam – 3 hours (includes reading time) Worth 60% of your overall grade

 Format The end of term exam is three (3) hours long – this includes reading time.

The exam will be similar to the mid term exam but there will be two cases – one which we have already done in class and one ‘new’ case. You will be asked to answer two questions (though each may have multiple parts). This final exam will be open book so you may take in any course materials you need such as slides/text book etc.

ADDITIONAL INFORMATION / NOTES Please BE AWARE: Students CANNOT write exams or submit any work for sections that they are not registered in. Students must confirm the correct section within the first two weeks of class. The instructor/course director has NO AUTHORITY to enroll students into the course.

RELEVANT UNIVERSITY REGULATIONS

Deferred standing may be granted to students who are unable to write their final examination at the scheduled time or to submit their outstanding course work on the last day of classes. In order to apply for deferred standing, students must register at http://apps.eso.yorku.ca/apps/adms/deferredexams.nsf. Followed by handing in a completed DSA form and supporting documentation directly to the main office of the School of Administrative Studies (282 Atkinson) and add your ticket number to the DSA form. The DSA and supporting documentation must be submitted no later than five (5) business days from the date of the exam. These requests will be considered on their merit and decisions will be made available by logging into the following link http://apps.eso.yorku.ca/apps/adms/deferredexams.nsf. No individualized communication will be sent by the School to the students (no letter or e-mails).

Students with approved DSA will be able to write their deferred examination during the School's deferred examination period. No further extensions of deferred exams shall be granted. The format and covered content of the deferred examination may be different from that of the originally scheduled examination. The deferred exam may be closed book, cumulative and comprehensive and may include all subjects/topics of the textbook whether they have been covered in class or not. Any request for deferred standing on medical grounds must include an Attending Physician's Statement form; a “Doctor’s Note” will not be accepted.

DSA Form: http://www.registrar.yorku.ca/pdf/deferred_standing_agreement.pdf Attending Physician's Statement form: http://www.yorku.ca/laps/council/students/documents/APS.pdf The deferred examinations for the Fall 2012 term shall be held in the period January 25 – 27 2013.

Academic Honesty: The Faculty of Liberal Arts and Professional Studies considers breaches of the Senate Policy on Academic Honesty to be serious matters. To quote the Senate Policy on Academic Honesty. The Policy on Academic Honesty is an affirmation and clarification for members of the University of the general obligation to maintain the highest standards of academic honesty. As a clear sense of academic honesty and responsibility is fundamental to good scholarship, the policy recognizes the general responsibility of all faculty members to foster acceptable standards of academic conduct and of the student to be mindful of and abide by such standards. Suspected breaches of academic honesty will be investigated and charges shall be laid if reasonable and probable grounds exist. Students should review the York Academic Honesty policy for themselves at: http://www.yorku.ca/secretariat/policies/document.php?document=69 Students might also wish to review the interactive on-line Tutorial for students on academic integrity, at: http://www.yorku.ca/tutorial/academic_integrity/

Grading Scheme and Feedback Policy: The grading scheme (i.e. kinds and weights of assignments, essays, exams, etc.) shall be announced, and be available in writing, within the first two weeks of class, and, under normal circumstances, graded feedback worth at least 15% of the final grade for Fall, Winter or Summer Term, and 30% for ‘full year’ courses offered in the Fall/Winter Term be received by students in all courses prior to the final withdrawal date from a course.

Note: Under unusual and/or unforeseeable circumstances which disrupt the academic norm, instructors are expected to provide grading schemes and academic feedback in the spirit of these regulations, as soon as possible. For more information on the Grading Scheme and Feedback Policy, please visit: http://www.yorku.ca/secretariat/policies/document.php?document=86

In-Class Tests and Exams - the 20% Rule: For all Undergraduate courses, except those which regularly meet on Friday evening or on a weekend, tests or exams worth more than 20% will not be held in the two weeks prior to the beginning of the official examination period. For further information on the 20% Rule, please visit: http://www.yorku.ca/secretariat/policies/document.php?document=141

For further information on examination scheduling and other important dates, please refer to: http://www.registrar.yorku.ca/enrol/dates/index.htm

Reappraisals: Students may, with sufficient academic grounds, request that a final grade in a course be reappraised (which may mean the review of specific pieces of tangible work). Non-academic grounds are not relevant for grade reappraisals; in such cases, students are advised to petition to their home Faculty. Students are normally expected to first contact the course director to discuss the grade received and to request that their tangible work be reviewed. Tangible work may include written, graphic, digitized, modeled, video recording or audio recording formats, but not oral work. Students need to be aware that a request for a grade reappraisal may result in the original grade being raised, lowered or confirmed. For reappraisal procedures and information, please visit the Office of the Registrar site at: http://www.registrar.yorku.ca/grades/reappraisal/index.htm

Accommodation Procedures: LA&PS students who have experienced a misfortune or who are too ill to attend the final examination in an ADMS course should not attempt to do so; they must pursue deferred standing. Other students should contact their home Faculty for information. For further information, please visit: http://www.registrar.yorku.ca/exams/deferred/index.htm

Religious Accommodation: York University is committed to respecting the religious beliefs and practices of all members of the community, and making accommodations for observances of special significance to adherents. For more information on religious accommodation, please visit: https://w2prod.sis.yorku.ca/Apps/WebObjects/cdm.woa/wa/regobs

Academic Accommodation for Students with Disabilities The nature and extent of accommodations shall be consistent with and supportive of the integrity of the curriculum and of the academic standards of programs or courses. Provided that students have given sufficient notice about their accommodation needs, instructors shall take reasonable steps to accommodate these needs in a manner consistent with the guidelines established hereunder. For more information please visit the Disabilities Services website at http://www.yorku.ca/cds/

York’s disabilities offices and the Registrar’s Office work in partnership to support alternate exam and test accommodation services for students with disabilities at the Keele campus. For more information on alternate exams and tests please visit http://www.yorku.ca/altexams/ Please alert the Course Director as soon as possible should you require special accommodations.