Edge Systems, LLC

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Edge Systems, LLC

Edge Systems, L.L.C. -- Capabilities Statement

Overview

Founded in 1985, Edge Systems is focused on providing comprehensive Enterprise Content Management (ECM) Solutions to government and commercial customers. Using our IMEDGE family of imaging and document management products as a foundation, we provide the ability to manage a wide variety of electronic objects, including images, office documents, graphics, voice, and video, e-mail, web content, and other information assets.

Our IMEDGE solution is used to build a digital repository of these objects, complete with library services such as check-in, check-out, revision control, etc., along with the ability to manage these objects throughout their lifecycles. We then leverage this object repository with a variety of process management capabilities that automate and manage business processes and workflows. Workflow capabilities span simple collaborative or ad-hoc workflows up to high volume production workflows.

Finally, we use Enterprise Application Integration to tie the repository of digital information into external line-of-business systems, user desktop environments, other content storage systems, and more. The result is a comprehensive information resource management system that improves productivity, efficiency and customer satisfaction while reducing ongoing IT maintenance efforts.

Edge Core Offerings

Our capabilities consist of four core offerings: Infrastructure Solutions, Organizational Solutions, Datacenter Services, and Support Services.

Infrastructure Solutions

The IMEDGE Solution

The core of our Infrastructure solutions, IMEDGE® is an information resource management system that ties multiple disciplines together to create a robust information management infrastructure.

IMEDGE Infrastructure Applications:

 Storage and Retrieval  Record Management  Case Management  Enterprise Application Integration  Mobile Content Management  Workflow

Additional Infrastructure Products and Services:

 Data Architecture  Data Warehousing  Data Stewardship  Digitizing Services (Document Backfile Conversion)  Third Party Hardware and Software Sales

Organizational Solutions

As Edge Systems migrates clients from paper-based to digital processes, we have the opportunity to provide consulting services in several areas that leverage knowledge and impact the organizational structure of government and commercial business. These areas include developing new workflows, selecting technology solutions and providing change management solutions.

Transformation Consulting Services:

 Project Services  Needs analysis  Conceptual design of an information system that satisfies the requirements  Project planning that provides a “road map” for the subsequent implementation of the system, including the development approach, tasks to be performed, required resources and their application, a project schedule, and cost justification for the ultimate system

 Augmentative Services  Custom application development using advanced development tools  Training

 Project Management

Datacenter Services

Located in downtown Chicago, Edge’s data center is a state of the art facility that provides the utmost in performance, availability, security, and systems management. The hosting center offers an N-tier architecture, fully redundant hardware, redundant Internet links to multiple ISP’s, multiple firewall layers, hardware load balancing, and full disaster recovery. Edge Systems administration personnel manage the site 24 hours a day, seven days a week.

Datacenter Offerings

 E-Commerce Applications  Hosting Services

Support Services

Edge Systems provides software support and hardware maintenance for the core solutions that we install. Our Support Center in Naperville, Illinois, provides customers with a single point of contact 24 hours a day, 7 days a week. Maintenance options include:

 Hardware and software toll-free telephone support  On-site support  2 and 4-hour response times  Extended coverage hours  24 hour a day, 7 day a week dispatch center  Remedial and preventative maintenance services  Management reporting

Partial Client Listing… * Indicates work performed in last three years

 US Army*  US Navy*  USDA*  Internal Revenue Service  Veteran’s Benefits Administration*  Yaskawa Electric Company  Indiana State Laborers Welfare and Pension Fund*  State of Maryland*  City of Chicago*  United States Department of Labor*  Aon Insurance Company  Chicago Housing Authority*

Additional Corporate Information…

Corporate Facilities Edge Systems has facilities in Naperville and Chicago, Illinois. Our Naperville Headquarters facility houses the Product Development and Systems Integration Laboratory as well as Project Management, Marketing, Administration, and Warehousing functions. Our Chicago facility houses a state-of-the art, high-capacity document backfile conversion operation as well as our hosting services and E-commerce portal.

Personnel Edge Systems, L.L.C. takes pride in employing an exceptional multi disciplined staff committed to innovative solutions incorporating the latest technology. We combine managerial, technological and engineering expertise to deliver superior solutions. We continually strive to provide services that surpass our customers’ expectations. Skills Include:

 Database Management  Software Lifecycle Engineering  Document Support  Hardware and Software support  Document Scanning and Conversion  Data Archival & Retrieval  Web-Based Application Development  E-Commerce Application Development  E-Commerce Content Development/Marketing/Administration  System Engineering & Technical Assistance  Structured Analysis & Design  Mission Analysis  Functional/System Specification Development  Technical Evaluations, Studies & Analysis  Operational, Functional & Technical Architecture Development  Advanced Applied System Engineering Methodologies

- Personnel Skill/Qualifications Summary

Engineering and Software Development- Edge Systems currently employs engineering and software development specialists with education credentials ranging from Bachelor of Science to Ph. D.

Project Management, Training and Support- Edge Systems currently employs a wide range of Project Management, Training and Support personnel that are devoted to imaging and document management solutions. Education Credentials range from Bachelor of Science to Masters. Project Management, Training, and Support personnel skill sets include, but are not limited to, the following:

 Project Management  Business Process Analysis  Client Support  General Administration/Coordination  Training  Documentation

Certifications Edge Systems employs 6 individuals who are both Sun Microsystems Workstations and Servers Sales and Technical Certified, and Hewlett Packard Servers and Workstations Sales and Technical Certified.

DUNS #: 122320450

Edge Systems Locations and Phone Numbers

Corporate Headquarters Edge Systems, L.L.C. 1805 High Point Dr., Suite 103 Naperville, IL 60563-9359 (630) 810-9669 (630) 810-9228 FAX www.edge.com

Hosting and Backfile Conversion Center Edge Systems, L.L.C. 819 S. Wabash Ave., Suite 500 Chicago, IL 60605 (312) 347-0880 (312) 347-0889 FAX

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