Online Bill Tutorial

Module name: Payments Topic name: Submit

Prerequisites: You must have Online Bill Administrator or View & Pay access, as well as an EFT ID issued by Telstra.

At the completion of this topic you will be able to: Submit an EFT Payment Advice to Telstra

Page 1 of 14 Online Bill Tutorial

Slide 1 - Slide 1

Slide notes

Text Captions

Select the Payments tab

Page 2 of 14 Online Bill Tutorial Slide 2 - Slide 2

Slide notes

Text Captions

Select the EFT Payment Advice option from the main menu

Page 3 of 14 Online Bill Tutorial Slide 3 - Slide 3

Slide notes

Text Captions

In this example, the first Billing Account Number is selected to be included in our EFT Payment Advice

Page 4 of 14 Online Bill Tutorial Slide 4 - Slide 4

Slide notes

Text Captions

Scroll down to the Add to list button

Page 5 of 14 Online Bill Tutorial Slide 5 - Slide 5

Slide notes

Text Captions

Select the Add to List button

Page 6 of 14 Online Bill Tutorial Slide 6 - Slide 6

Slide notes

Text Captions Enter the amount to be paid

Enter your EFT ID number

(*) This field is mandatory

Note: Your EFT ID consists of three upper case letters (‘ABC’ for example). View the Request an EFT ID tutorial for further information.

Page 7 of 14 Online Bill Tutorial

Slide 7 - Slide 7

Slide notes

Text Captions

Scroll down for further options

Page 8 of 14 Online Bill Tutorial Slide 8 - Slide 8

Slide notes

Text Captions

Specify the date you’ll be making the funds transfer to Telstra

Enter the date of the EFT Payment Advice, and select Next

Page 9 of 14 Online Bill Tutorial Slide 9 - Slide 9

Slide notes

Text Captions

Confirm the payment details are correct and select the Submit EFT Advice button

Page 10 of 14 Online Bill Tutorial Slide 10 - Slide 10

Slide notes

Text Captions

A pop-up box is displayed asking if you have already made your payment.

Read it carefully and then select the Yes or No button.

Tip: To further assist correct identification of your payment, it would be best to submit your EFT Payment Advice, note the Reference Number and quote this number when transferring your payment to Telstra.

Select the Yes button

Page 11 of 14 Online Bill Tutorial Slide 11 - Slide 11

Slide notes

Text Captions

To email this page to yourself, enter your email address

Select the Email Page button

Page 12 of 14 Online Bill Tutorial Slide 12 - Slide 12

Slide notes

Text Captions

A confirmation message is displayed

To check if payments have been allocated to your chosen accounts, refer to the Payment History page

Select the Rewind button below to play this movie again

Page 13 of 14 Online Bill Tutorial

Page 14 of 14