Customer Service Manual

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Customer Service Manual

TC130B Customer Service Manual Contents A.Introduction to the feature B.Introduction to the Software Tools C.Service manual D.Flow of disassembly A. Introduction to the Model

1. Function characteristic

 GSM network dual frequency dual SIM card, dual standby

 2.4 inch LCD

 850mAh capacity battery

 Support blue tooth, stereo FM

 30W pixel digital camera shooting function

 MP3/MP4 video/audio play

 Extended T-Flash card supported

2. Information parameters

 Screen: 2.4 inch

 Colour: white

 Battery: 850mAh B 、 Introduction to the Software

1. Multi-Port download tool operation guide

Double click MultiPortFlashDownloadProject to open the interface of the update software.

Click the “Setup data source file” in the “Factory database” menu of the update software interface, then choose file “MTK_DATABASE” and load it as follows:

Click “Open Download Agent file” in the “File” menu of the update software interface, then choose file “MTK_ALLInOne_DA” and load it as follows:

1: First download the main software of TC130_52 Click the “Scatter and Load setting” in the “File” menu, then click “Scatter File 1”

Choose Scatter_****.txt in “main software” in production software, then click “open” as follows:

Then click ROM, choose file BIN in “Main Software” in production software and open it as follows:

&*&: To change the software version, if necessary, you must first click “Delete Load 1” bellow the window of choosing file “Scatter file 1”, then choose “Scatter file 1” again as follows: Choose “Auto detect” in the Baseband chip item of the Option menu, there will be a “√” symbol after choosing “Auto detect”.

Choose “NOR” in the Operation item on the right; choose “Download Rom” in the “Type” item.

Click Start; Connecting the cell phone with the test lead and pressing the start key, the program will start to download; At first the progress bar will be red, then become blue,

Finally the blue color reaches 100%.

Now download complete! Then start to download the “auxiliary software” 2: Download Auxiliary software

Disconnect the data cable, Click “Scatter and Load setting” in the “File” menu, Then click “Delete Load 1” below the window

Click “Scatter File 1” and choose scatter_****.txt in the “auxiliary software” in production software, click “open” as follows: Click ROM, choose BIN file “Program_R2565” in “auxiliary software” in production software. And open it as follows:

Click Start; Connecting the cell phone with the test lead and pressing the start key, the program will start to download; At first the progress bar will be red, then become blue,

Download is completed when the blue bar disappears.

Check: Press *0000# to enter the default settings to examine the version No.

Version ——>2.MCU SW shows the software version No. written correspondingly; Check whether the program data written above are accordant to the version No., “Yes” means the software has updated successfully. C 、 Hardware service manual 3 BUTTON IS VERY HARD

KEY PAD NOT WORKING

clean the PCBA Y Return to customer N N replace a new DOME Y

N replace a new PCBA Y

AUTOMATIC SWITCH OFF

AUTOMATIC SWITCH OFF

check the low battery replace another Y Y voltage Use 3.8V power battery orignal OK battery's cause power supply through IO which>3.8v off,please connector quality(refe N recharge the N r to battery replace another confirm battery and battery connector method) then return Clean power NG to the keypad customer Y Return to change a new N customer battery to the customer Update software Y Return to Return to customer N customer Replace PCBA Y Return to customer

AUTOMATICALLY SWITCH ON & SPEAKER AUTOMATICALLY SWITCH ON & SPEAKER

return to replace a new Y customer DOME

N

Clean the PCBA Return to Y customer

N

change a new PCBA

CALL DISCONNECTED

CALL DISCONNECTED

return to keep ant Y customer connecting ant feedback well N

change a new PCBA Return to Y customer

CAMERA FAULT CAMERA FAULT

return to clean the camera Y customer connector and re- casing the camera N

change a new Return to camera Y customer

N

Update software Return to Y customer

N Replace PCBA Return to Y customer

CAMERA LINE COMING WITHOUT MEMERYCARD

MEMORY CARD NOT WORKING ( ISSUED)

restore to Y Return to factory default customer setting N N update software Y

N replace a new memory card Y connector

N replace a new PCBA

CHARGER PROBLEM CHARGER PROBLEM

replace a new Y Return to charger cable customer N

replace a new Y battery N

replace a new IO Y connector N

replace a new Y PCBA

DISPLAY PROBLEM

DISPLAY PROBLEM

re-weld and clean Y Return to the LCM connector customer N

replace a new LCM Y FPC N

replace a new LCM Y

N update the Y corresponding software N

replace a new Y PCBA

DOUBLE SIM NOT WORKING,ONLY SINGLE SIM WORKING.xls DOUBLE SIM NOT WORKING,ONLY SINGLE SIM WORKING

restore to Y Return to factory default customer setting N

N Y replace the failure sim card connector N

replace a new Y PCBA

MIC PROBLEM

Return to MIC PROBLEM customer

restore to Y factory default setting N N replace a new MIC Y

N replace a new PCBA Y

Battery check Battery check phone works normally

batt battery'voltage >3.5v switch on the return to ery 0V phone customer NG 0V3.5V battery 0.5hour,check is NG battery's voltage phone can't work <3.5V battery NG

D.Object Disassembly View

Explode attached

END

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