Customer Service Manual

Customer Service Manual

<p> TC130B Customer Service Manual Contents A.Introduction to the feature B.Introduction to the Software Tools C.Service manual D.Flow of disassembly A. Introduction to the Model</p><p>1. Function characteristic</p><p> GSM network dual frequency dual SIM card, dual standby</p><p> 2.4 inch LCD</p><p> 850mAh capacity battery</p><p> Support blue tooth, stereo FM</p><p> 30W pixel digital camera shooting function</p><p> MP3/MP4 video/audio play</p><p> Extended T-Flash card supported</p><p>2. Information parameters</p><p> Screen: 2.4 inch</p><p> Colour: white </p><p> Battery: 850mAh B 、 Introduction to the Software</p><p>1. Multi-Port download tool operation guide</p><p>Double click MultiPortFlashDownloadProject to open the interface of the update software.</p><p>Click the “Setup data source file” in the “Factory database” menu of the update software interface, then choose file “MTK_DATABASE” and load it as follows:</p><p>Click “Open Download Agent file” in the “File” menu of the update software interface, then choose file “MTK_ALLInOne_DA” and load it as follows:</p><p>1: First download the main software of TC130_52 Click the “Scatter and Load setting” in the “File” menu, then click “Scatter File 1”</p><p>Choose Scatter_****.txt in “main software” in production software, then click “open” as follows: </p><p>Then click ROM, choose file BIN in “Main Software” in production software and open it as follows: </p><p>&*&: To change the software version, if necessary, you must first click “Delete Load 1” bellow the window of choosing file “Scatter file 1”, then choose “Scatter file 1” again as follows: Choose “Auto detect” in the Baseband chip item of the Option menu, there will be a “√” symbol after choosing “Auto detect”.</p><p>Choose “NOR” in the Operation item on the right; choose “Download Rom” in the “Type” item.</p><p>Click Start; Connecting the cell phone with the test lead and pressing the start key, the program will start to download; At first the progress bar will be red, then become blue,</p><p>Finally the blue color reaches 100%. </p><p>Now download complete! Then start to download the “auxiliary software” 2: Download Auxiliary software</p><p>Disconnect the data cable, Click “Scatter and Load setting” in the “File” menu, Then click “Delete Load 1” below the window</p><p>Click “Scatter File 1” and choose scatter_****.txt in the “auxiliary software” in production software, click “open” as follows: Click ROM, choose BIN file “Program_R2565” in “auxiliary software” in production software. And open it as follows:</p><p>Click Start; Connecting the cell phone with the test lead and pressing the start key, the program will start to download; At first the progress bar will be red, then become blue,</p><p>Download is completed when the blue bar disappears. </p><p>Check: Press *0000# to enter the default settings to examine the version No.</p><p>Version ——>2.MCU SW shows the software version No. written correspondingly; Check whether the program data written above are accordant to the version No., “Yes” means the software has updated successfully. C 、 Hardware service manual 3 BUTTON IS VERY HARD</p><p>KEY PAD NOT WORKING</p><p> clean the PCBA Y Return to customer N N replace a new DOME Y</p><p>N replace a new PCBA Y</p><p>AUTOMATIC SWITCH OFF</p><p>AUTOMATIC SWITCH OFF</p><p> check the low battery replace another Y Y voltage Use 3.8V power battery orignal OK battery's cause power supply through IO which>3.8v off,please connector quality(refe N recharge the N r to battery replace another confirm battery and battery connector method) then return Clean power NG to the keypad customer Y Return to change a new N customer battery to the customer Update software Y Return to Return to customer N customer Replace PCBA Y Return to customer</p><p>AUTOMATICALLY SWITCH ON & SPEAKER AUTOMATICALLY SWITCH ON & SPEAKER</p><p> return to replace a new Y customer DOME</p><p>N</p><p>Clean the PCBA Return to Y customer</p><p>N</p><p> change a new PCBA</p><p>CALL DISCONNECTED</p><p>CALL DISCONNECTED</p><p> return to keep ant Y customer connecting ant feedback well N</p><p> change a new PCBA Return to Y customer</p><p>CAMERA FAULT CAMERA FAULT</p><p> return to clean the camera Y customer connector and re- casing the camera N</p><p> change a new Return to camera Y customer</p><p>N</p><p>Update software Return to Y customer</p><p>N Replace PCBA Return to Y customer</p><p>CAMERA LINE COMING WITHOUT MEMERYCARD</p><p>MEMORY CARD NOT WORKING ( ISSUED)</p><p> restore to Y Return to factory default customer setting N N update software Y</p><p>N replace a new memory card Y connector</p><p>N replace a new PCBA</p><p>CHARGER PROBLEM CHARGER PROBLEM</p><p> replace a new Y Return to charger cable customer N</p><p> replace a new Y battery N</p><p> replace a new IO Y connector N</p><p> replace a new Y PCBA</p><p>DISPLAY PROBLEM</p><p>DISPLAY PROBLEM</p><p> re-weld and clean Y Return to the LCM connector customer N</p><p> replace a new LCM Y FPC N</p><p> replace a new LCM Y</p><p>N update the Y corresponding software N</p><p> replace a new Y PCBA</p><p>DOUBLE SIM NOT WORKING,ONLY SINGLE SIM WORKING.xls DOUBLE SIM NOT WORKING,ONLY SINGLE SIM WORKING</p><p> restore to Y Return to factory default customer setting N</p><p>N Y replace the failure sim card connector N</p><p> replace a new Y PCBA</p><p>MIC PROBLEM</p><p>Return to MIC PROBLEM customer</p><p> restore to Y factory default setting N N replace a new MIC Y</p><p>N replace a new PCBA Y</p><p>Battery check Battery check phone works normally</p><p> batt battery'voltage >3.5v switch on the return to ery 0V phone customer NG 0V<V<3.4v charge the battery,after >3.5V battery 0.5hour,check is NG battery's voltage phone can't work <3.5V battery NG</p><p>D.Object Disassembly View</p><p>Explode attached</p><p>END</p>

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