And Take Advantage of the Free Training on Offer

HACC TRAINING CALENDAR July – December 2011

The workshops are free of charge for staff & volunteers of HACC Agencies & There are lots of I can fax or email SRSs. opportunities to my registration increase my knowledge & work to the Trainer skills in this calendar. to book in.

Not sure if I have the I can click on a full calendar here, I’d workshop title & go better go to the Merri straight to the website or ask my workshop flyer for Manager for the more information complete calendar.

I can call the Trainer I can get an electronic mentioned on each copy of this calendar & workshop flyer to a registration form at enquire about http://www.merrichs.org.au/Pages/HACC.aspx If I have to cancel I’d workshop vacancies & under Our Services. better give the trainer confirm my booking. 48 hours notice or I may be charged for non attendance! HOW TO USE THIS CALENDAR AND TAKE ADVANTAGE OF THE FREE TRAINING ON OFFER.

1. Check to see if you have a full set of workshop listings followed by a series of workshop flyers. The flyers contain information about workshop times, venues and trainer contact details.

2. If you don’t think that you have a complete calendar, you can go to: http://www.merrichs.org.au/Pages/HACC.aspx and look under Our Services for a copy to print off or ask your manager for the pages that you are missing.

3. A training registration form is included in the calendar which you can fax or email to the trainer mentioned on each workshop flyer. A pdf fillable registration form is available at: http://www.merrichs.org.au/Pages/HACC.aspx

4. If you are viewing this calendar on line, scan the list of workshops on offer and click on the title of the workshop that interests you to go directly to the workshop flyer. If you have a paper copy of this calendar, note the page number next to the workshop title and leaf through the pages until you find the flyer that you want.

5. Check your diary and discuss attendance at HACC training workshops with your manager.

6. Complete the registration form(s) and send to the trainer mentioned on each workshop flyer.

7. Call the trainer mentioned on each flyer to make enquiries about workshop vacancies or to confirm your registration.

8. Please give the trainer at least 48 hours notice if you must cancel a registration as someone else may be able to take your place in that workshop . Failure to attend a training workshop without notice may result in a $65.00 fee for non- attendance. PRINT TIP

Save paper by printing this calendar on both sides of each page.

HACC Training Calendar July – Dec 2011 2 Click on your Print function, click on Properties, go to Duplex and select Open to left then click OK.

HACC Training Calendar July – Dec 2011 3 July 2011

Wednesday, 6 July Dementia Education for Direct Care Workers. Increase your general knowledge of dementia; learn to effectively communicate with a person with dementia and deal with behaviours of concern.

Thursday, 7 July 2011 Working with Men facing Disability & Chronic illness. Understand and gain knowledge in working with men who face major change through disability and illness. Draw on the experience of one of the facilitators who himself has had to learn to live with a disability.

Friday, 8 July (Day 3) Tai Chi for the Aged. Reinforce and enhance your learning from workshops conducted February and March 2011. N.B. A few new starters can be accommodated.

Tuesday, 12 July (Day 1) Evening First Aid Refresher. Run over 2 evenings for first time participants and those updating their skills.

Tuesday, 12 July The Incidental Counsellor. Develop your listening & responding skills to support the client without taking on an “official’ counselling role.

Tuesday, 19 July (Day 2) Evening First Aid Refresher. Continuation of workshop commenced 12 July 2011.

Thursday, 21 July Travel Training. Learn about helpful travel resources and prepare your clients for group outings. Workshop limit of 8 places applies.

Friday, 22 July (Day 1) Apply First Aid This is a 2 day course for new learners and those whose qualification is outdated. Learn from scratch how to manage casualty(s) until medical or other assistance arrives.

Tuesday, 26 July Continence in the Community. Learn how to talk about continence in a sensitive manner and gain some practical strategies for working with clients who have continence issues.

Friday, 29 July (Day 2) Apply First Aid Continuation of course commenced 22 July 2011.

August 2011 Tuesday, 2 August Cross Cultural Communication.

HACC Training Calendar July – Dec 2011 4 An introduction to understanding the needs of clients from diverse cultural backgrounds to enhance cultural sensitivity and bring a practical approach to using interpreters.

HACC Training Calendar July – Dec 2011 5 Wed. 3 August (Day 1) Introduction to Mental Health for Non Mental Health Workers. This workshop is aligned with the performance criteria of CHCMH 4A - Provide Non-Clinical Services to People with Mental Health Issues, and therefore requires the completion of some assessment tasks.

Monday, 8 August Older Adults and Depression. Improve your recognition of late life depression; gain an understanding of the effects of disease on those who present with depression.

Tuesday, 9 August Understanding Advocacy. An introduction to the basic principles of advocacy and an overview of what is expected of services to meet quality standards.

Wed. 10 August (Day 2) Introduction to Mental Health for Non Mental Health Workers. Continuation of workshop commenced 3 August 2011.

Friday, 12 August (Day 4) Tai Chi for the Aged. Continuation of workshop run 8 July 2011.

Wed. 24 August (Day 1) MS Publisher. Learn how to create attractive flyers, newsletters, letterheads, brochures, greeting cards and other frequently used publicity/promotional material.

Thursday, 25 August Introducing Workplace Change. Learn how to manage the task, yourself and the people involved in workplace change.

Wed. 31 August (Day 2) MS Publisher. Continuation of program commenced 12 August 2011.

September 2011

Monday, 5 September Working with Adults who are Compulsive Hoarders. A full day program covering every aspect of compulsive hoarding with time allocated for actual case discussions.

Tuesday, 6 September Understanding the HACC Service System. Learn where your service fits in the HACC service system & the relevant links and contacts you need to keep informed.

Wed. 7 September. Recognise, Respond in Situations of Elder Abuse (WS1) An introductory workshop to help you understand what constitutes abuse of older people and what you can and should do about it.

Thursday, 8 September Effective Group Facilitation.

HACC Training Calendar July – Dec 2011 6 Develop skills to balance member and group needs effectively, learn how to how to deal with the silent, dominant, emotional, angry and more challenging group members.

HACC Training Calendar July – Dec 2011 7 Friday, 9 September Food Safety & Handling This workshop is for HACC staff and volunteers who are involved in basic food handling for clients as part of their role in a HACC funded program.

Thursday, 15 September. Safe Driving. Gain knowledge and practical experience in safe driving techniques, cargo stowage and an awareness of potential risks when providing a door-to- door service. Tuesday, 20 September. Care Planning & Goal Setting. Case Managers, Assessment & Allied Health staff - learn the process of "paper to practice" strategies required to achieve person centred care.

Wed. 28 September Managing Challenging Client Behaviours. Case Managers, Assessment Officers and other “lead staff” – review and discuss current techniques, consider alternative and innovative approaches towards effective client behaviour management.

October 2011

Thursday, 6 October. Recognise, Respond & Assess Situations of Elder Abuse. (WS2) For those who have a responsibility to formally respond to concerns of suspected elder abuse. Participants must have completed W/shop WS1.

Monday, 10 October Emotional First Aid. Develop strategies to support clients adjusting to different life challenges – loss of function, bereavement or depression.

Wednesday. 12 October. Autism Spectrum Disorder Communication and Social Skills. Open to those who have attended an Introduction to ASD workshop or had other ASD education. This is an excellent opportunity to expand your ASD knowledge and communicate better with your ASD clients.

Wednesday, 12 October. Water for Well Being. Learn to understand the importance of adequate fluid intake among the frail elderly and identify strategies to promote adequate fluid intake.

Wednesday, 19 October. Using Art in Programs. Work with an artist who will lead you through the basic steps of working creatively with clients to help them develop skills and have fun.

Thursday, 20 October. What about the Carers. Practical strategies for busy workers to help them explore what’s going on for carers, what carers want from service providers, and why it is important to support the carer.

HACC Training Calendar July – Dec 2011 8 Saturday, 22 October. Weekend First Aid Refresher. Update your level 2 first aid qualifications, skills and experience.

HACC Training Calendar July – Dec 2011 9 Wed. 26 October. (Day 1) MS Excel Intermediate If you already have skills and knowledge required to create, edit, print and chart simple worksheets, this 2 day program will focus on enhancing your ICT knowledge and skills to improve your work performance

November 2011

Wed. 2 November.(Day 2) MS Excel Intermediate Continuation of program commenced 26 October 2011.

Monday, 7 November. Why the Active Service Model is a Good Idea. (WS1) Explore your initial reactions to the Active Service Model - voice your endorsement and problem solve any concerns relating to your work role.

Tuesday, 15 Nov. (Day 1) Personal Care Skills Professional Development. This 2 day program will help you brush up on your personal care skills and build your confidence to assist clients with their personal care needs.

Thursday, 24 November. Working with People who have a Brain Injury or Illness. Gain an overview of brain injuries and illnesses and their impact.

Monday, 28 November. Putting the Active Service Model into Practice. (WS2) Once you have attended WS1 you will learn the practice skills relating to the active service model in this workshop. It is expected that participants in WS2 will already have the introductory knowledge about ASM principles and core concepts.

Tuesday, 29 Nov. (Day 2) Personal Care Skills Professional Development. Continuation of workshop commenced 15 November 2011.

December 2011 No workshops scheduled.

To register for any workshop complete the registration form on the following page and email or fax it to the trainer/training provider named on the workshop flyer for the workshop you wish to attend. A stand alone pdf fillable registration form is available at: http://www.merrichs.org.au/Pages/HACC.aspx under Our Services if you prefer to register electronically.

This Training Calendar has been developed and produced by the Northern Metropolitan Region HACC Training Coordinator in consultation with HACC funded Agencies in the sector and with

HACC Training Calendar July – Dec 2011 10 oversight of the Northern Metropolitan Region HACC Training Advisory Committee. The HACC Training Coordinator may be contacted at MCHS on telephone: 8319 7417.

HACC Training Calendar July – Dec 2011 11 Northern Metropolitan Region HACC Training Registration Form 2011

Instructions 1. Complete all compulsory fields clearly. (* denotes optional field.) Please note information provided may be used for statistical and planning purposes. 2. Fax or Email completed forms to Trainer specified under the Workshop Provider details on the relevant workshop flyer. 3. Failure to cancel a registration may incur a fee to your organisation of $65.00 per person per workshop.

Course Name Date Time Venue

Applicant Details First Name Surname Position/role Agency Name Agency Address Suburb Postcode Telephone (Work) Telephone (Home/Mob) Email Address What would you like to learn/gain from this course?* Any specific learning requirements?* Special dietary requirements*

Manager Details Name of your Manager Address (if different from above) Telephone Email address

HACC Training Calendar July – Dec 2011 12 DEMENTIA EDUCATION FOR DIRECT CARE WORKERS Wednesday, 6 July 2011 9.30 am – 12.30 pm

Workshop Description: The aim of the session is to increase general knowledge of dementia, including effective communication with a person with dementia and dealing with behaviours of concern.

Target audience and prerequisites: Suitable for HACC workers and volunteers who provide direct care service to clients No prior knowledge or skills required

Expected outcomes: On completion of this session, it is anticipated that participants will have gained a basic understanding of:  The nature of dementia;  Effective communication;  The problem solving approach to address behaviours of concern. Performance Criteria:

 On completion of this information, it is anticipated that participants will be able to:  Identify the five symptoms of dementia;  Identify six different types of dementia;  Implement strategies for communicating effectively with persons with dementia;  Acknowledge that changes in behaviour are linked to damage to particular areas of the brain and that this damage varies between individuals;  Be able to understand the Problem Solving Approach in dealing with behaviours of concern in people with dementia.

Workshop provider: Andrew Italia Alzheimer’s Association Victoria PH: 9815 7816 FAX: 9815 7887 MOB: 0448 816 552 Email: [email protected]

Venue: Meeting Room, Northcote Library. 32-38 Separation St; Northcote.

Refreshments: Morning tea provided

Registrations:

HACC Training Calendar July – Dec 2011 13 1. Complete the attached Northern Region HACC Training Registration Form and send to Alzheimer’s Association at the above address. 2. Notify cancellations to Training Provider at least 2 days prior to workshop commencement date. WORKING WITH MEN FACING DISABILITY & CHRONIC ILLNESS Thursday, 7 July 2011 9.00 am- 12.30 pm Workshop description:

This workshop will focus on understanding and gaining knowledge in working with men who face major change through disability and illness. It will discuss examples from the particular experiences of the participants and include individual and group processes.

Workshop participants will have the opportunity of drawing on the experience of one of the facilitators who himself has had to learn to live with a disability.

Target audience: This workshop is suitable for All HACC workers and volunteers of HACC funded agencies. Key areas covered: The program will include  Guiding principles of practice  Individual work & basic counselling approaches  Group work -How to best use group settings, processes and dynamics  Resources required an understanding of the services and resources available  Further Training and skill development  Discussion of practical examples for participants

Workshop Provider: Mark Silver Uniting Aged Care and Peter Johnstone Yooralla

PH: 9815 0155 FAX: 9818 7627 MOB: 0414 898 330 EMAIL: [email protected]

Venue Bell Motor Inn. Cnr Patterson and Bell Streets Preston, (between Plenty Road and Albert Street) Parking available on site and in nearby streets.

Refreshments:

Morning tea provided

HACC Training Calendar July – Dec 2011 14 Registrations:

1. Complete the attached Northern Region HACC Training Registration Form and send to Mark Silver at the above address. 2. Notify cancellations to Training Provider at least 2 days prior to workshop commencement date. TAI CHI FOR THE AGED Especially adapted from Taiji Qigong Shibashi Fridays, 8 July and 12 August 12.30 pm -4.00 pm

Workshop Description:

This is part 3 of a 4 part program which began in February 2011; however a few new starters can be accommodated. Taiji Qigong Shibashi Is a form of Qigong based on the simplified movements of Tai Chi and which has 18 movements. Also known as Shibashi, it is fast becoming a popular soft and gentle wellness exercise. It is generally performed standing but is very adaptable and may be easily modified to be performed seated.

Qigong Principles:

The principles of the form are based on Traditional Chinese Medical theory which aims to harmonise the flow vital energy (Qi) in the body and promote circulation by dredging out blockages or stagnant energy. These movements are ideal for elderly clients and people who require a low impact wellness exercise.

Target audience and prerequisites: This workshop is suitable for all HACC staff. No previous skills or knowledge required Wear comfortable clothing that will not restrict your movements.

Expected outcomes: You will learn how to adapt certain Tai Chi movements for incorporation into a gentle exercise program for your clients.

Workshop provider: Ben Seow Greenchi Australia PH: 0403 244 619 Email: [email protected]

Venue: Bell Motor Inn Cnr Bell and Patterson Streets Preston (between Plenty Rd and Albert St)

Refreshments: HACC Training Calendar July – Dec 2011 15 Afternoon tea provided at approx. 2.45 pm

Registrations: 1. Complete the attached Northern Region HACC Training Registration Form and send to GreenChi Australia at the above address. 2. Notify cancellations to Training Provider at least 2 days prior to workshop commencement date.

HACC Training Calendar July – Dec 2011 16 EVENING FIRST AID REFRESHER Tuesday, 12th and 19th of July, 2011 6:00 pm - 9:45 pm

Workshop Description: This workshop is run over 2 afternoons for your convenience. Participants need to attend on both days to complete this workshop.

Target audience and prerequisites: This session is suitable for first time participants and those updating their skills

Expected outcomes: Participants will have updated their knowledge and skills to provide first aid, including CPR, to coordinate first aid until the arrival of medical assistance and effectively communicate and document the incident.

Workshop provider: Premium Health Natalie Donohue PH: 9596 1662 FAX : 9596 1766 EMAIL: [email protected]

Venue: LINK Community Transport, 5/105 Newlands Road, Coburg North.

Refreshments: Light refreshments provided.

Registrations:

1. Complete the attached Northern Region HACC Training Registration Form and send to Premium Health at the above address.

2. Notify cancellations to Training Provider at least 2 days prior to workshop commencement date.

HACC Training Calendar July – Dec 2011 17 THE INCIDENTAL COUNSELLOR Tuesday, 12 July 2011 9.30 am- 4.00 pm. Maximum number of participants: 16

Workshop Description: This workshop presents tools to use when clients share personal dilemmas outside the worker’s usual task focus. It explores how to provide assistance to the client, within the work role and also how to take care of ourselves during and after dealing with emotionally laden situations. It explores how to use listening and responding skills to support the client without taking on an "official" counselling role.

Key content areas: • Incidental counselling framework • Dealing with emotionally laden situations • How to assist within work role boundaries • Listening skills • Responding skills • How to refer to other services

Target audience and prerequisites: Assessors, Coordinators, Team Leaders, PAG Workers, Reception staff, Allied Health professionals No prerequisite skills or knowledge required.

Workshop provider: Val O’Brien Talking Solutions Pty Ltd PH: 9579 2437 FAX: 9579 2431 Email: [email protected]

Venue: Northcote Town Hall 189 High Street Northcote VIC 3070 Phone: (03) 9481 9500

Refreshments: Light lunch provided.

Registrations:

HACC Training Calendar July – Dec 2011 18 1. Complete the attached Northern Region HACC Training Registration Form and send to the Val O’Brien at the above address. 2. Notify cancellations to Training Provider at least 2 days prior to workshop commencement date.

HACC Training Calendar July – Dec 2011 19 TRAVEL TRAINING Thursday, 21 July 2011 9.15 am- 12.30 pm. Please arrive at least 15 minutes prior to the commencement time for this training in order to prepare for a group excursion.

Workshop limited to 8 places

This workshop is will focus on direct care workers and volunteers and people with disabilities, highlighting the accessibility of services that will make outings easier. Participants will gain this knowledge through a supervised excursion.

Key Content areas:

o Interactive travel to the City for morning tea o Exploration of emergency relief services and other helpful services o Development of a set of resources for future use.

Target audience and prerequisites:

Direct care workers, staff and volunteers that work at HACC funded organisations

Workshop provider: ADEC PH: 9480 1666 FAX: 9480 3444 Email: [email protected] or [email protected]

Venue: ADEC. 175 Plenty Road, Preston VIC. 3072. Corner of Plenty Road & Garnett Street Mel. Ref .Map 30 G1 Take the No. 86 tram and get off at stop No. 44 or 45 on Plenty Road Train travellers get off at Bell Railway Station

Refreshments:

Morning tea provided

Registrations: 1. Complete the attached Northern Region HACC Training Registration Form and send to ADEC at the above address. HACC Training Calendar July – Dec 2011 20 2. Notify cancellations to Training Provider at least 2 days prior to workshop commencement date.

HACC Training Calendar July – Dec 2011 21 APPLY FIRST AID – HLTFA 301B Friday, 22 July & Friday, 29 July, 2011. 9:00 am- 4:30 pm

NB Course limited to 16 places

Workshop Description: This course is run over 2 days; participants must attend and complete both workshops to gain their First Aid Certificate. The course is designed to provide the knowledge and skills required to provide first aid response, basic life support and management of casualty(s) until the arrival of medical or other assistance.

Key concepts: This program includes first aid concepts relating to: Assessing the situation of accident, injury or emergency Applying first aid principles and procedures Communicating details of the incident Evaluating your own performance

Target audience and prerequisites: This course is especially designed for new learners or beginners in first aid and for those whose qualification has lapsed.

Assessment: Upon completion of this workshop participants will be expected to: 1. Complete a written assessment 2. Demonstrate competency in CPR 3. Demonstrate competency in choking management

Workshop provider: Royal District Nursing Service Tel: 9536 5241 [email protected]

Venue: Hume Global Learning Centre, Seminar room 4. 1093 Pascoe Vale Road, Broadmeadows

Refreshments: Morning and afternoon tea and light lunch provided.

Registrations: 1. Complete the attached Northern Region HACC Training Registration Form and send to J Hollins RDNS at the above address. 2. Notify cancellations to Training Provider at least 2 days prior to workshop commencement date.

HACC Training Calendar July – Dec 2011 22 CONTINENCE IN THE COMMUNITY Tuesday, 26 July 2011 12.30 pm – 4.30 pm Workshop Aim:

This workshop explores issues relating to communication and interventions relevant to continence within a community setting.

Key Content Areas:

 Types of incontinence  How to identify incontinence  How to discuss incontinence with clients and report to the team leader  Communication relating to continence issues relevant to specific situations of depression, fear, anger, language barriers and cognitive impairment  Communication strategies for obtaining relevant information from clients  Contextualisation of communication strategies for the care of clients with continence issues

Target Audience:

HACC Workers wishing to develop their understanding of continence issues in the community care setting.

Workshop provider: RDNS Helen Macpherson Smith Institute of Community Health 31 Alma Road, St Kilda Vic 3182 Tel :( 03) 9536 5241 Fax :( 03) 9536 5300 EMAIL: [email protected]

Venue:

Hume Global Learning Centre Seminar Room 4, 1093 Pascoe Vale Road Broadmeadows

Refreshments:

Afternoon tea provided

Registrations:

HACC Training Calendar July – Dec 2011 23 1. Complete the attached Northern Region HACC Training Registration Form and send to Janice Hollins RDNS, at the above address. 2. Notify cancellations to Training Provider at least 2 days prior to workshop commencement date. CROSS CULTURAL COMMUNICATION Tuesday, 2 August 2011 1.00 pm – 4.00 pm.

Workshop Description: This course is an excellent introduction to understanding the diverse needs of clients from diverse cultural backgrounds, enhancing cultural sensitivity and a practical approach to using interpreters.

Key Content Areas: • Understanding culture and cultural sensitivity • Diverse cultural values and impact on service provision • Stereotypes, myths and misconceptions regarding disability/Ageing • Language identification • Effective use of interpreters ( telephone and on site )

Target audience and prerequisites: The workshop is suitable for all HACC staff working with clients and families from diverse cultural backgrounds. No prerequisite skills or knowledge required.

Expected outcomes: • To understand cultural difference and impact on service provision • To effectively communicate with people from culturally and linguistically diverse backgrounds • To identify cultural barriers within the service system

Workshop provider: Josie Prioletti Prioletti Consultants MOB: 043 884 6584 FAX: 9038 9291 Email: [email protected] Venue: Meeting Room, Northcote Library, 32-38 Separation Street Northcote Parking directly across the road at Northcote Plaza

Refreshments: Afternoon tea provided.

Registrations:

HACC Training Calendar July – Dec 2011 24 1. Complete the attached Northern Region HACC Training Registration Form and send to Josie Prioletti at the above address. 2. Notify cancellations to Training Provider at least 2 days prior to workshop commencement date.

HACC Training Calendar July – Dec 2011 25 INTRODUCTION TO MENTAL HEALTH FOR NON- MENTAL HEALTH WORKERS This workshop is run in 2 parts over 2 days Wednesday, 3 & 10 August 2011 9.15 am – 4.30 pm

Workshop Description: This two day workshop presented by Tony Catanese. Includes an overview of the mental health system, demystifies much of the terminology and outlines the Mental Health Act and service structure.

Key Content Areas: This workshop is aligned with the performance criteria of CHCMH 4A - Provide Non- Clinical Services to People with Mental Health Issues, and therefore requires the completion of some assessment tasks.

Target audience and prerequisites: The workshop is suitable for all HACC staff. No prerequisite skills or knowledge required.

Expected outcomes:

This workshop will help participants to understand specific illnesses, common symptoms and management, with a problem solving focus.

Workshop provider: Tony Catanese Tony Catanese Clinical & Consulting Psychologist PH: 9804 3748 FAX: 9804 3624 Email: [email protected]

Venue: Hume Global Learning Centre, 1093 Pascoe Vale Road Broadmeadows

Registrations: 1. Complete the attached Northern Region HACC Training Registration Form and send to Betty at the above address. 2. Notify cancellations to Training Provider at least 2 days prior to workshop commencement date. HACC Training Calendar July – Dec 2011 26 OLDER ADULTS & DEPRESSION Monday, 8 August, 2011. 9.00 am – 1.00 pm

Workshop Description: This session aims to improve recognition of late life depression and examines:

• Understand why older people are more at risk of depression • Explore what makes diagnosis more difficult

Participants will also gain an understanding of the effects of disease on those who present with depression.

Target audience and prerequisites: This workshop is suitable for all HACC workers and volunteers who provide direct care or service to clients. No prior knowledge or skills required

Expected outcomes:

Workshop provider: Selina Nivelle DACET PH: 0431 453 950 FAX : 9499 9559 EMAIL: [email protected]

Venue: Northcote Town Hall, 189 High Street Northcote Phone: (03) 9481 9500

Refreshments: Afternoon tea will be provided.

Registrations:

1. Complete the attached Northern Region HACC Training Registration Form and send to Selina Nivelle at the above address.

2. Notify cancellations to Training Provider at least 2 days prior to workshop commencement date.

HACC Training Calendar July – Dec 2011 27 UNDERSTANDING ADVOCACY

Tuesday, 9 August 2011 1.00 pm- 4.00 pm

Workshop Description: The provision of independent advocacy is now included as part of HACC standards.

This short course is an excellent introduction to the basic principles of advocacy and an overview of what is expected of services to meet quality standards.

Key Content Areas: • What is advocacy? • When is advocacy required? • HACC standards and expectations • Effective ways of providing advocacy • Advocacy services available • Resources that may assist you.

Target audience and prerequisites: This workshop is suitable for any person responsible for advocating on behalf of another. This includes direct service providers, coordinators and managers.

Expected learning outcomes: To understand the different types of advocacy To identify conflict of interest To understand the importance and meaning of independent advocacy

Workshop provider: Josie Prioletti Prioletti Consultants PH: 043 884 6584 FAX: 9038 9291 EMAIL: [email protected]

Venue: Northcote Library Meeting Room 32 – 38 Separation Street, Northcote

Registrations:

HACC Training Calendar July – Dec 2011 28 1. Complete the attached Northern Region HACC Training Registration Form and send to Josie Prioletti at the above address. 2. Notify cancellations to Training Provider at least 2 days prior to workshop commencement date.

HACC Training Calendar July – Dec 2011 29 MS PUBLISHER Wednesday, 24 & 31 August 2011 9.00 am – 12.30 pm

Workshop Description: This workshop is designed for beginners in desktop publishing. The areas covered include the creation of attractive flyers, newsletters, letterheads, brochures, greeting cards and other frequently used publicity/promotional material.

Expected outcomes: Participants will learn: o Desktop publishing concepts and terminology o How to design documents for publication o How to create desktop publisher documents.

Workshop provider: Kangan TAFE Anne O’Neill Trainer Tel: 9279 2458 Fax: 9094 3034 Email: [email protected]

Venue: Kangan TAFE Moreland Campus Cnr The Grove & DeCarle St, Coburg

Refreshments: Morning tea will be provided.

Registrations: 1. Complete the attached Northern Region HACC Training Registration Form and send to KANGAN TAFE at the above address. 2. Notify cancellations to Training Provider at least 2 days prior to workshop commencement date.

HACC Training Calendar July – Dec 2011 30 HACC Training Calendar July – Dec 2011 31 INTRODUCING & SURVIVING WORKPLACE CHANGE Thursday, 25 August 2011 9.30 am – 4.30 pm

Through a mix of presentation and workshop exercises, this practical day will equip you to plan and lead a change initiative in your workplace. You will practise the ‘hard’ skills of planning change and understand how crucial the ‘soft’ people-change skills are to your success.

Key Content Areas:

 Understand where change and change projects fit in organisations  Try out the steps and use the tools of change planning  Workshop actioning a change initiative  Appreciate why some people are change agents and some resist change  Clarify project and change management terminology  Your role in leading change

Target Audience and Prerequisites:

Suitable for all HACC Coordinators, Team Leaders and Managers, including those interested in planning, leading or supporting ASM change projects and quality improvement initiatives.

Workshop Provider:

Judy Addison Australian Healthcare Associates PH: 9663 1950 FAX: 9639 4459 Email: [email protected]

Venue: Hume Global Learning Centre. 1093 Pascoe Vale Road, Broadmeadows For parking information call 03 9356 6999

Refreshments:

Light lunch provided

Registrations:

1. Complete the attached Northern Region HACC Training Registration Form and send to Judy Addison at the above address. HACC Training Calendar July – Dec 2011 32 2. Notify cancellations to Training Provider at least 2 days prior to workshop commencement date. WORKING WITH ADULTS WHO ARE COMPULSIVE HOARDERS Monday, 5 September 2011 9.30 pm - 4.30 pm

This workshop assists service providers who work with adults who are compulsive hoarders.

Participants will: • Understand the difference between hoarding and squalor • Examine the characteristics of hoarders and people living in squalor • Learn about successful strategies to manage service provision in situations of hoarding • Review ethical and legal issues

Suitable for all HACC staff No prerequisite skills or knowledge required.

Workshop provider:

Selina Nivelle Disability & Aged Care Education & Training MOB: 0431 453 950 FAX: 9499 9559 Email: [email protected]

Venue: Northcote Town Hall, 189 High Street Northcote. Phone: (03) 9481 9500

Registrations: 1. Complete the attached Northern Region HACC Training Registration Form and send to Selina Nivelle of DACET at the above address.

HACC Training Calendar July – Dec 2011 33 2. Notify cancellations to Training Provider at least 2 days prior to workshop commencement date.

HACC Training Calendar July – Dec 2011 34 UNDERSTANDING THE HACC SERVICE SYSTEM Tuesday, 6 September 2011 9.30 am – 12.30 pm.

This session delivers information and networking activities so you develop a clear picture of where your service fits in the in the HACC service system. Key websites and resources are supplied to ensure you stay informed.

Participants will explore: . Users, history, activities, staff, service provision locations . Roles and responsibilities of main players in the system . HACC standards . How and why of funding and planning . Continual change and recent change, with practical examples

All HACC staff and volunteers welcome. This is a useful workshop for allied health and assessment staff and those new to the HACC sector.

Expected outcomes: Participants will develop a clear picture of where their service fits into the HACC service system.

Workshop provider:

Judy Addison Australian Healthcare Associates PH: 03 9663 1950 FAX: 9639 4459 Email: [email protected]

Venue: Hume Global Learning Centre 1093 Pascoe vale Road Broadmeadows Call 03 9356 6999 for car parking information

Registrations: 1. Complete the attached Northern Region HACC Training Registration Form and send to Judy Addison at the above address.

HACC Training Calendar July – Dec 2011 36 RECOGNISE AND RESPOND IN SITUATIONS OF ELDER ABUSE (WS1) Wednesday 7 September 2011 9.30 am – 1.00 pm

Workshop Description: This is an introductory workshop about Elder Abuse. The training will be largely activity based including videos and discussions, case studies and group work. You will be given a workbook to work through during the training which will contain useful resources for you to take back to your workplace.

Key Content Areas: • Orientation to the definition and incidence of elder abuse. • The empowerment model and the protection of human rights. • Introduction to the legal and policy framework. • Signs of abuse – what should I look for? • Acting on suspicion of abuse- when should I say something? • Resources- what supports/services are available? • Elder abuse in a diverse community.

Target Audience and Prerequisites. This workshop is offered to all workers. It can be offered as a standalone education session for the direct care workforce (i.e. those who have direct contact with an older person in the course of their employment) but is also a prerequisite for those going on to complete workshop 2, Recognise, Respond and Asses in Situations of Elder Abuse.

Workshop Provider: Betty Presilska, Victoria University PO Box 14428, Melbourne, VIC 8001 PH: (03) 99191867 FAX: 9919 1817 Email: [email protected]

Venue:

Bell Motor Inn 2 Patterson St Preston (cnr Patterson & Bell Streets bet. Plenty Rd & Albert St.) Morning tea provided.

Registrations:

1. Complete the attached Northern Region HACC Training Registration Form and send to Betty Presilska at the above address.

EFFECTIVE GROUP FACILITATION Thursday, 8 September 2011. 9:30 am- 12:30 pm

Half day interactive session to assist HACC workers to develop skills to balance member and group needs effectively. Participants will have the opportunity to workshop relevant group dilemmas such as: how to deal with the silent, dominant, emotional, angry and more challenging group members.

Suitable for staff/ volunteers involved in planned activity or support groups.

Expected outcomes:

 Understanding group dynamics  Key features of effective groups  Identifying difficult group situations e.g. challenging members  Strategies to balance member needs with group needs  Setting limits with destructive members  Debriefing & self-care

Workshop provider:

Sensory Education and Advocacy Services Kim Repak Mob: 045844 7701 [email protected] Venue:

Hume Global Learning Centre 1093 Pascoe Vale Road, Broadmeadows

Refreshments:

Morning tea will be provided.

Registrations:

HACC Training Calendar July – Dec 2011 38 1. Complete the attached Northern Region HACC Training Registration Form and send to Kim Repak at the above address. 2. Notify cancellations to Training Provider at least 2 days prior to workshop commencement date.

HACC Training Calendar July – Dec 2011 39 FOOD SAFETY & HANDLING Friday, 9 September 2011 9.00 am- 1.00 pm.

Because of major changes to the Food Act in recent times, this course has been structured to identify your responsibilities, inform you of safe food handling practices, supply you with handouts and respond to queries regarding documents related to food safety programs.

HACC volunteers and other HACC workers who are involved in basic food handling for clients as part of their role in a HACC funded program.

Competency Standard:

This is a non-accredited course, based on national training code FDF – 98 FOOD. Training takes into consideration modules (FDF-CORFS 1A) (FDF-CORQA 1A) & (FDF-OPTPP 3A) of the above course.

Expected outcomes: On completion of this course attendees will:  Be able to identify key process steps in safe food handling.  Have acquired knowledge on how food borne illnesses are generated and destroyed.  Be able to carry out safe food handling practices.

Workshop provider: John Collins JFC Management MOB : 0408 535382 FAX: 03 9737 6600 Email: [email protected]

Venue: Moreland Council, Council Chambers 90 Bell St (Enter via Urquhart St), Coburg, PH: 9240 1111

Registrations: 1. Complete the attached Northern Region HACC Training Registration Form and send to John Collins at the above address. HACC Training Calendar July – Dec 2011 40 2. Notify cancellations to Training Provider at least 2 days prior to workshop commencement date. SAFE DRIVING Thursday, 15 September 2011 9.30 am – 4.30 pm

Workshop description: Participants will gain knowledge and practical experience in safe driving techniques, cargo stowage and an awareness of potential risks when providing a door-to-door service.

Key Content Areas:  The serious outcomes of road & work accidents  Regulations governing workplace health & safety when transporting clients  The duty of care to be observed when transporting clients  Equipment and strategies to assist passengers with a safe & comfortable ride  Risks of driving associated with speeding, distraction, fatigue, ageing, medical conditions and drugs & alcohol.  Organisational policies & procedures that promote safety for drivers & clients.  Blind spot identification and proficient & safe reversing techniques and pre-drive safety checks.

Target Audience and Prerequisites. This workshop is suitable for all HACC workers and volunteers who transport the aged and the disabled and their carers in sedans or mini bus vehicles.

Workshop Provider: Helen Heywood &David Bills-Thompson LINK Community Transport PH: 9355 8484 FAX: 9355 8385 Email: [email protected]

Venue: LINK Community Transport, 105 Newlands Road Coburg Vic 3058

Refreshments:

Morning & afternoon tea and a light lunch provided

Registrations:

HACC Training Calendar July – Dec 2011 41 1. Complete the attached Northern Region HACC Training Registration Form and send to LINK Community Transport at the above address. 2. Notify cancellations to Training Provider at least 2 days prior to workshop commencement date.

HACC Training Calendar July – Dec 2011 42 CARE PLANNING AND GOAL SETTING Tuesday, 20 September 2011 1.00 pm – 4.00 pm

Workshop description: This session is designed to provide participants with a clear view of the theory and practice of care planning using the SMARTER goals concept.

The processes of "paper to practice" strategies that are required to achieve person centred care are reviewed.

Key content:

 Identify the SMARTER goals concept  Assessments and care coordination - ASM approach  Clients- Care plans and clients rights  ASM approach - Person centred goals and realistic objectives.  Communication with staff and meeting the care plan objectives.

Target audience and prerequisites: Case Managers, Assessment staff & Allied Health staff

Workshop provider: Tricia Miller IQ Enterprises PH: 0417 320 823 Email: [email protected]

Venue: Bell Motor Inn Corner Bell and Patterson Street Preston Vic 3072 Ph: 03 480 2099

Refreshments: Afternoon tea provided

Registrations:

1. Complete the attached Northern Region HACC Training Registration Form and send to Tricia Miller at the above address. 2. Notify cancellations to Training Provider at least 2 days prior to workshop commencement date. HACC Training Calendar July – Dec 2011 43 MANAGING CHALLENGING CLIENT BEHAVIOUR Wednesday, 28 September 2011 9.00 am – 4.30 pm

Workshop description: A one-day interactive workshop to assist “lead staff” to build skills in dealing effectively with challenging client behaviour. Participants will gain skills to understand and deal with the challenges of modern day client centred care and acquire the knowledge to build a “therapeutic alliance” between HACC clients and HACC workers for a consistent team approach.

Participants will have opportunities through case examples to link theory to practice and discuss applications in a safe environment. Participant Outcomes:  Understanding of the principles used to manage you and remain resilient in confronting situations.  Ability to develop a non threatening therapeutic alliance and foster team work.  Practice in developing techniques to ensure consistency in professional client approaches.  Confidence in maintaining safe limits and set client expectations.  Ability to develop effective listening skills and assist clients to develop new skills in communication.  Understanding of the barriers to effective communication and how to effectively maintain limits on client behaviour using an assertive style of relating to others.  Capacity to recognise and deal with client’s effectively when you feel like you are being provoked.

Target audience and prerequisites: Suitable for Team leaders, Case managers, Assessment officers, Care Coordinators and other “lead staff”:

Workshop provider: Darren John. DJ Group Management MOB: 0439 437 231 FAX: 93384718 EMAIL: [email protected]

Venue: Hume Global Learning Centre 1093 Pascoe Vale Road, Broadmeadows Tel: (03) 9356 6999. Morning tea, lunch and afternoon tea will be provided

Registrations: 1. Complete the attached Northern Region HACC Training Registration Form and send to Darren John at the above address.

HACC Training Calendar July – Dec 2011 45 RECOGNISE, RESPOND AND ASSESS IN SITUATIONS OF ELDER ABUSE (WS2) Thursday, 6 October 2011 1.00 pm – 4.30 pm

Workshop description: This workshop is directed toward those that have a responsibility to respond to concerns of suspected elder abuse - arising from direct contact or supervision of workers in direct contact with older persons .It will focus on professional obligations – what should you do when a worker approaches with concerns about potential abuse.

Key content areas: • Assessing and responding according to level of risk. • Compliance and the legal and policy framework. • Duty of care. • Organisational requirements. • Client’s rights. • Capacity and consent. • Supporting and managing reports • Engaging with families. • Incident reporting. • Collecting and managing evidence of abuse. • Referrals – finding the most appropriate support.

Workshop format: The training will be largely activity based including videos and discussions, case studies and group work. You will be given a workbook to work through during the training which will contain useful resources for you to take back to your workplace.

Target audience and prerequisites: This workshop has been designed for supervisors, team leaders, line managers and others in a lead role. Completion of Workshop 1, Recognise & Respond is a pre requisite for Workshop 2.

Workshop provider: Betty Presilska, Victoria University PO Box 14428, Melbourne, VIC 8001 PH: (03) 99191867. Fax: 9919 1817 Email: [email protected]

Venue: Bell Motor Inn. Cnr Bell and Patterson Streets Preston (between Plenty Rd and Albert St) Afternoon tea provided.

Registrations: 3. Complete the attached Northern Region HACC Training Registration Form and send to Betty Presilska at the above address. HACC Training Calendar July – Dec 2011 46 4. Notify cancellations to Training Provider at least 2 days prior to workshop commencement date.

HACC Training Calendar July – Dec 2011 47 EMOTIONAL FIRST AID Monday, 10 October 2011 9.30 am - 4.00 pm.

Workshop Description: This interactive session aims to provide workers with strategies to provide ‘emotional first aid’ to the clients they work with.

Expected outcomes: Through the use of case studies, workers will develop strategies to support clients adjusting to different life challenges – loss of function, bereavement or depression

Workshop provider: Kim Repak Sensory Education & Advocacy Services MOB: 04588 447 701 Email: [email protected]

Venue: Hume Global Learning Centre, 1093 Pascoe Vale Road Broadmeadows.

Registrations: 1. Complete the attached Northern Region HACC Training Registration Form and send to the workshop provider at the above address. 2. Notify cancellations to Training Provider at least 2 days prior to workshop commencement date.

HACC Training Calendar July – Dec 2011 48 CLIENT/CARER AUTISM SPECTRUM DISORDER COMMUNICATION AND SOCIAL SKILLS Wednesday, 12 October 2011 9.00 am – 4.30 pm

Workshop Description: This is an excellent opportunity to expand your ASD knowledge and learn how to communicate better with your ASD clients.

Key Content Areas:

Supporting Individuals with ASD: Communication Considerations  Aspects of Communication  Attention & Listening  Receptive & Expressive Language  High Level Language (HLL)  Speech/Articulation  Non-Speech Communication Exploring the Importance of Social Skills and Social Stories

 The Social Pyramid  Defining & Understanding Social Skills  Social Skills & ASD  Teaching & Promoting Social Skills  Defining & Understanding Social Stories  Writing & Presenting a Social Story

Target audience and prerequisites: This workshop is open only to those who have attended an Introduction to Autism Spectrum Disorder workshop or have had other recognised ASD training.

Workshop provider: Shawn Stevenson Autism Victoria PH: 9657 1620 FAX: 9639 4955 EMAIL: [email protected]

Venue: Hume Global Learning Centre. 1093 Pascoe Vale Road, Broadmeadows.

Refreshments: Morning tea, a light lunch provided and afternoon tea provided.

Registrations: 1. Complete the attached Northern Region HACC Training Registration Form and send to Autism Victoria at the above address.

HACC Training Calendar July – Dec 2011 50 WATER FOR WELLBEING Wednesday, 12 October 2011 9.30 am – 12.30 pm

Workshop Description: Older people are at higher risk of dehydration. Risk factors include ageing related changes to appetite, thirst, organ function; changes to cognition and other health conditions that increase their frailty and dependence. The proposed training also provides HACC organisations with information and tools it can use in developing and implementing heat wave plans according to the state government heat wave guidelines. Key content areas:  Health benefits of adequate fluid intake for the older person  Why the older person is at risk of dehydration  Common water myths and facts  Evidence base and recommendations for adequate fluid intake  Tools for promoting adequate fluid intake in the care setting Target audience and prerequisites: This workshop is suitable for all HACC staff. No previous skills or knowledge required

Expected outcomes:  To understand the importance of adequate fluid intake among the frail elderly  To identify strategies to promote adequate fluid intake among the frail elderly

Workshop provider: Deborah Manning Victorian Continence Resource Centre PH: 9816 8266 FAX: 9853 9727 Email: [email protected]

Venue: Bell Motor Inn Cnr Patterson St and Bell St Preston (between Plenty Rd and Albert Sts) PH: 9480 2099.

Registrations:

HACC Training Calendar July – Dec 2011 51 1. Complete the attached Northern Region HACC Training Registration Form and send to Deborah Manning at the above address. 2. Notify cancellations to Training Provider at least 2 days prior to workshop commencement date.

HACC Training Calendar July – Dec 2011 52 USING ART IN PROGRAMS Wednesday, 19 October 2011 9.30 am- 4.00 pm.

Workshop Description: Creating art gives people enormous pleasure in both making and viewing. In this pleasurable and practical workshop, you work with an artist who leads you through the basic steps of working creatively with clients to help them develop skills and have fun.

Target audience and prerequisites: Those supporting workers such as diversional therapists in their workplace will benefit from this workshop, as it provides insight into the support required and how wonderful and beneficial arts can be to clients, carers and others in the workplace. Suitable for beginners as well as the experienced who can expect to develop and build on existing skills.

Expected outcomes: Learn about colours, paints, brushes and other materials. Look at artworks, objects and ways of applying paint as a way to inspire ideas. Wear appropriate clothing because it is a painting day. Training notes will be provided.

Workshop provider: Ann Riggs PH: 03 9532 5667 MOB: 0417 526 636 EMAIL: [email protected]

Venue: Hume Global Learning Centre. 1093 Pascoe Vale Road, Broadmeadows Tel: (03) 9356 6999

Refreshments: Light lunch provided and refreshments provided

Registrations:

1. Complete the attached Northern Region HACC Training Registration Form and send to Anne Riggs at the above address.

HACC Training Calendar July – Dec 2011 54 WHAT ABOUT THE CARERS Thursday, 20 October 2011 1:00 pm- 4:00 pm

Workshop Description: Service provision focuses on the client, and their family carers can sometimes be forgotten. However, carer-friendly practice leads to better outcomes for all involved.

Target audience and prerequisites: Direct client service workers, case managers, service coordinators. Not suitable for volunteers.

Expected outcomes: On completion of this session, it is anticipated that participants will have the opportunity to explore:

• What’s going on for carers • What carers want from service providers • Why it is important to support the carer • Some practical strategies for busy workers

Workshop provider: Carers Victoria D Whimpey or Kate Cleaves Tel: 9396 9513 Fax: 9396 9555 Email: [email protected]

Venue: Bell Motor Inn Patterson St, Preston, corner Patterson and Bell St, between Plenty Rd and Albert St

Refreshments: Afternoon tea will be provided.

Registrations:

3. Complete the attached Northern Region HACC Training Registration Form and send to Carers Victoria at the above address.

HACC Training Calendar July – Dec 2011 56 WEEKEND FIRST AID REFRESHER

Saturday, 22 October 2011. 9.00 am – 5.00 pm

This is a 1 day workshop comprising face to face training and assessment.

This workshop is suitable for those who have completed a level 2 or Senior first aid course within the last 6 years, or who can present evidence of equivalent training/or experience.

Expected outcomes:

Participants will develop knowledge and skills to provide first aid until the arrival of medical assistance and effectively communicate and document the incident.

Workshop provider: Premium Health Natalie Donohue Tel: 1300 72 12 92 Fax: 9596 1766 Email: [email protected]

Venue:

Bell Motor Inn, 2 Patterson Street Preston. (Near corner of Bell and Patterson streets)

Refreshments:

Morning and afternoon tea and light lunch provided.

Registrations:

1. Complete the attached Northern Region HACC Training Registration Form and send to Premium Health at the above address.

MS EXCEL LVL. 2 (INTERMEDIATE) Wednesday, 26 October & 2 November 2011 9.00 am – 12.30 pm

Workshop Description: This is a 2 day program designed to enhance skills in Excel Level 2 with a focus on ICT knowledge and skills to enable thereby improving work performance

Target audience and prerequisites: This Program requires that the participants already have skills and knowledge required to create, edit, print and chart simple worksheets. Understanding ranges and the copying process is important. It is also essential to have a general understanding of personal computers and the Windows operating system environment.

Expected outcomes: At the completion of Microsoft Excel 2007 Level 2 you should be able to: o Use the fill operations available to fill a data series o Move the contents of cells and ranges within and between workbooks o Use a range of formula techniques o Use a range of logical functions o Apply a range of number formatting techniques to data o Apply conditional formatting to ranges in a worksheet o Apply borders to cells and ranges o Work with various elements of a worksheet o Use a range of techniques to work with worksheets o Use a range of find and replace techniques o Apply a variety of page setup techniques o Sort data in a list in a worksheet o Filter data in a table o Use a range of techniques to enhance charts

Workshop provider: Anne O’Neill, Kangan Institute PH: 9279 2458 FAX: 9094 3034 Email: [email protected]

Venue: Kangan Institute. - Moreland Campus Melway Ref: Map 29: H3 Corner The Grove and De Carle Street Coburg VIC 3058

Refreshments: Morning tea provided. HACC Training Calendar July – Dec 2011 58 Registrations: 1. Complete the attached Northern Region HACC Training Registration Form and send to KANGAN TAFE at the above address. 2. Notify cancellations to Training Provider at least 2 days prior to workshop commencement date.

HACC Training Calendar July – Dec 2011 59 WHY THE ACTIVE SERVICE MODEL IS A GOOD IDEA (WS1) Monday, 7 November 2011 1.30 pm – 4.30 pm.

Workshop description: This three hour workshop presents the principles and core concepts as well as the skills needed to implement the Active Service Model. This training provides an opportunity for participants to explore their initial reactions to the Active Service Model – to voice endorsement and problem solve any concerns relating to their work role. This learning workshop has an important role in generating new ideas, enthusiasm and better understanding of the benefits of the Active Service Model.

Target audience:  Direct Support Workers  Rostering, Reception and Support Staff

Learning Objectives: At the completion of this workshop participants will have increased skills and understanding of:  Principles of the Active Service Model  Core concepts of the Active Service Model  Core skills to work in the ASM approach  Active ageing  Ageism  Duty of care in the Active Service Model  Person centred goal setting  Capacity building – Doing with – not just - Doing for  Maintaining work role boundaries

Workshop Provider: Val O’Brien. Talking Solutions Pty Ltd. PH: 9579 2437 FAX: 9579 2431 MOB: 0400 159 551 EMAIL: [email protected]

Venue: Northcote Library Meeting Room, 32-38 Separation Street Northcote VIC 3070

Refreshments: Afternoon tea provided. Registrations:

HACC Training Calendar July – Dec 2011 60 1. Complete the attached Northern Region HACC Training Registration Form and send to Val O’Brien at the above address. 2. Notify cancellations to Training Provider at least 2 days prior to workshop commencement date.

HACC Training Calendar July – Dec 2011 61 PERSONAL CARE SKILLS PROFESSIONAL DEVELOPMENT

Tuesday, 15 & 29 November 2011 9.30 am - 4.00 pm

Only 15 places available so book early!

Workshop Aim:

To further develop practical skills and support for participants who have already completed Certificate III in Aged Care/Home & Community Care.

Key Content Areas:

. Communication and Reporting . Assisting clients with special care needs . Assisting clients with compression stockings . Skin management and continence . Manual handling refresher

Target audience and prerequisites: All HACC workers that provide direct personal care to clients.

Workshop provider: RDNS Helen Macpherson Smith Institute of Community Health 31 Alma Road St Kilda Vic 3182 Tel: (03) 9536 5241 Fax: (03) 9536 5300 Email: [email protected]

Venue: Bell Motor Inn 2 Patterson Street (cnr Bell and Patterson Streets) Preston

Refreshments: Morning tea, afternoon tea and light lunch provided.

Registrations:

1. Complete the attached Northern Region HACC Training Registration Form and send to Janice Hollins RDNS at the above address. 2. Notify cancellations to Training Provider at least 2 days prior to workshop commencement date.

HACC Training Calendar July – Dec 2011 62 WORKING WITH PEOPLE WHO HAVE A BRAIN INJURY OR ILLNESS Thursday, 24 November 2011 9.15 am – 4.30 pm

This one day workshop presented by Tony Catanese and Dr Sheryl Monteath includes an overview of brain injuries and illnesses and their impact.

Key Content Areas:

Expected outcomes:

Workshop provider: Tony Catanese Clinical Psychologist & Dr Cheryl Monteath Neuropsychologist Tony Catanese Clinical & Consulting Psychologist PH: 9804 3748 FAX: 9804 3624 Email: [email protected]

Venue: Hume Global Learning Centre, 1093 Pascoe Vale Road Broadmeadows

Registrations:

3. Complete the attached Northern Region HACC Training Registration Form and send to Betty at the above address.

HACC Training Calendar July – Dec 2011 64 PUTTING THE ACTIVE SERVICE MODEL INTO PRACTICE (WS2) Monday, 28 November 2011 1.30 pm – 4.30 pm.

Workshop description: This three hour workshop is designed to be presented to participants who have already attended Active Service Model: Why Active Service is a Good Idea WS1. The focus of this workshop is the practice skills relating to the Active Service Model. It is expected that participants would already have introductory knowledge about the Active Service Model principles and core concepts prior to attending.

Target audience:  Direct Support Workers  Rostering, Reception and Support Staff

Learning Objectives: At the completion of this workshop participants will have increased understanding and competence in the following skill areas relating to implementing the Active Service Model:

 Motivation • Self Efficacy • Stress Reduction • Communication • Learning Methods

Workshop Provider: Val O’Brien, Talking Solutions Pty Ltd PH: 9579 2437 FAX: 9579 2431 MOB: 0400 159 551 EMAIL: [email protected]

Venue: Northcote Library Meeting Room, 32-38 Separation Street Northcote VIC 3070

Registrations:

HACC Training Calendar July – Dec 2011 65 1. Complete the attached Northern Region HACC Training Registration Form and send to Val O’Brien at the above address. 2. Notify cancellations to Training Provider at least 2 days prior to workshop commencement date.

HACC Training Calendar July – Dec 2011 66