SSO Program Managers Training Curriculum

State Safety Oversight Program SSO Program Managers Training Curriculum May 7, 2007

1.0 Overview

FTA developed this State Safety Oversight Agency (SSO) Program Manager Training Curriculum to enhance the training provided to SSO Program Managers. As specified in 49 CFR part 659, “Rail Fixed Guideway Systems; State Safety Oversight; Final Rule” (April 29, 2005), SSO Program Managers are designated by their States to oversee the safety and security of the rail transit agencies operating within their State borders. FTA is committed to partnering with State agencies to ensure that sufficient resources are available to support SSO Program Manager training. FTA will also be providing direct assistance to SSO Program Managers for components of this training curriculum.

2.0 Curriculum Goals

FTA has established the following goals to assess implementation of its SSO Program Managers Training Curriculum:

 By the end of FY 2010, all SSO Program Managers have received training from FTA at no less than three Annual SSO Program Managers Workshops (invitational travel provided) and no less than two Annual SSO Program Meetings.

 By the end of FY 2010, all SSO Program Managers have received the Transportation Safety Institute (TSI) Safety and Security Certificate and the World Safety Organization (WSO) Certified Safety Specialist (CSS) certificate or Certified Safety and Security Director (CSSD) certificate.

 By the end of FY 2010, all SSO Program Managers have received training offered by one or more of the Rail Transit Agencies (RTAs) in their jurisdiction regarding right-of-way (ROW) safety, accident investigation, rail operator or supervisor training, or another related topic.

 By the end of FY 2010, interested SSO Program Managers have identified the requirements necessary to pursue certification from the Board of Certified Safety Professionals (BCSP), the Federal Railroad Administration (FRA), or the American Society of Safety Engineers (ASSE).

3.0 Curriculum Tiers

FTA’s SSO Program Managers Training Curriculum has three tiers:

 TIER 1: Ongoing Oversight Effectiveness Training o Annual FTA Invitational Workshops for SSO Program Managers (Spring) o Specific Sessions for SSO Program Managers during FTA’s Annual SSO Program Meetings (Fall) o Training at RTAs regarding ROW safety, accident investigation, operators and supervisors training, or other related topics.

FTA Office of Safety and Security Page 1 State Safety Oversight Program SSO Program Managers Training Curriculum May 7, 2007

 TIER 2: Rail Transit Safety and Security Subject-Matter Training and Certification o Five Transportation Safety Institute (TSI) rail transit safety and security courses . Transit Rail System Safety (FT00439) . Transit System Security (FT00432) . Transit Industrial Safety Management (FT00457) . Transit Rail Incident Investigation (FT00430) . Effectively Managing Transit Emergencies (FT00456) o TSI Safety and Security Certificate o World Safety Organization (WSO) certificate

 TIER 3: Advanced Subject-Matter Training and Professional Safety Certification o Other training from TSI and the National Transit Institute (NTI) o National Transportation Safety Board (NTSB) Training Academy o Federal Railroad Administration (FRA) sponsored or approved training o American Society of Safety Engineers (ASSE) Safety Program Manager training and certificate o Board of Certified Safety Professionals, Certified Safety Professional (CSP) designation

Figure 1 shows how these three tiers support continuous improvement for SSO Program Managers.

Figure 1: Three Tiers of FTA’s SSO Program Managers Training Curriculum

4.0 Curriculum Elements

FTA’s SSO Program Managers Training Curriculum contains five (5) elements:

 Individualized Training Plan  Tier 1 Training  Tier 2 Training and Certificates  Tier 3 Recommended Courses  Tier 3 Recommended Certificates

Figure 2 below shows how these five elements are integrated into a coherent training approach for SSO Program Managers. Each of these five elements is discussed below.

Figure 2: Integrated Approach to Implementation

4.1 Individualized Training Plan (ITP)

FTA will work with each SSO Program Manager to develop a three-year Individualized Training Plan (ITP), tailored for his or her particular needs. The ITP will cover the period FY 2008 through FY 2010 (October 1, 2007 through September 30, 2010). This ITP will address all Tier 1 and Tier 2 training requirements in the SSO Program Managers Curriculum. Tier 3 elements will be included based on the results of the consultation with the SSO Program Manager. Figure 3 on the next page provides a sample ITP.

Figure 3: Sample Individualized Training Plan (ITP) TRAINING CURRICULUM CORE RECOMMENDED ELEMENTS . . ) ) ) ) ) ) ) ) ) ) ) ) ) s s e n c c t r 5 1 3 2 6 7 3 1 7 0 1 8 9 u o Name & Title: Joanne Smith, Rail t t c i o 6 0 4 3 5 5 0 0 7 3 6 7 7 g E E t t e i

4 4 5 4 4 4 3 3 0 4 4 0 0 j c , , t Transit Safety Program Manager a 0 0 0 0 0 2 0 0 r 2 2 o H a e a M M g - - - r I i I 0 o 0 0 0 0 0 0 P e c F ( ( t 6 6 6 P

T T T T T T T

n i R R s r 0 0 0 s s F ( F F F F F F a v n ( ( ( e

o r r ( ( ( ( ( ( Agency: XDOT ( i

t l o I v I t n o o

e n s y y a t n n t p t

n t t o n t t n r I a i t p e c o o a i c n

i n e t i i e m e e r n u r a g t t u f e c e n a i o

Supervisor Name & Title: Bill Jones, p u r F e o S m t a a a t n m o

/ t f c m C i m e O s n g g S e e s e t m p

Director, Public Transit Division, XDOT e i e g e g e s t t t g g n u e i i S O g r n v g a n s s e

r a o m s g g i l a , i e g a n n e e e n C I a n O t u m n w n t o

n a v v a a n m a t r R e s a e o c a

Supervisor Contact Information: 1234 i n n n r i i t M F a E I I o M y , e s t

o T M f v s M i

t t t y S r M y a n R n

Big Road, P.O. Box 1234, City, State, i t y y

t e l n n g t e y a g s a a i S o y i e y t t e s r e e

n e f f t n t t f a g

Zip; phone (123) (456-7891); email: i

t f e i n T m u i d d i s a e a I f a

i i t R x a v

f w u b r f s

e i S a c c s S

[email protected] o S t

e a t e

o T n A v H i i e S n n

b l c v S I I e a s l t n i v v W

g e t I r a g l l A t r n o i n i i i n c n a T O n r t I e i t a o e i r a a n

t n t r R t Previously Completed Courses: Yes n s g t T o s

i g R R a n m T a e ,

r a n I t p u o t e g d n r

Substance Abuse Management. – 3/05 s o d n i e i i d C e r g o s t o b e a d c i r n i v : a s I c n t u i C c e

c M t V e n c a n

t S i A c T i r

v a e a D y

Certificate Application Dates: n , s l A T n p v A g M y I n e

TSI Safety and Security Certificate: o a v

r A I C

2/10 c a k ) e S c f

WSO Rail Transportation Safety f a 1 r E W 0 Certificate: 5/10 T O 4 R M I ( I I I I I I I I I I E E E B B B B A A T T T S S S S S S S S S S T S S S S R T T T T T T T N N N S S S T T T T R F

Taught by

A A A N N N N

Fiscal Year #1: 10/1/07-9/30/08 TSI Training Grant (FTA funded) X 1/08 3rd Annual SSO PM Workshop (FTA X funded) 5/0 8 12th Annual SSO Meeting (SSO funded) X X 9/0 9/0 8 8 TSI Training Grant (FTA funded) X 7/0 8 Fiscal Year #2: 10/1/08-9/30/09 TSI Training Course (FTA funded) X X 1/0 3/0 9 9 4th Annual SSO PM Workshop (FTA funded)

13th Annual SSO Meeting (SSO funded) X 9/0 9 Fiscal Year #3: 10/1/09-9/30/10 TSI Training Course (SSO funded) X 1/1 0

5th Annual SSO PM Workshop (FTA X X X funded) 5/1 5/1 5/1 0 0 0 14th Annual SSO Meeting (SSO funded) X X 9/10 9/1 0 Previously Completed Courses TSI Training Courses (SSO Funded) P 9/0 7 Courses X =Training Scheduled;  = Training Completed; P = Training Previously Completed

Representatives from FTA’s Office of Safety and Security will coordinate with each SSO Program Manager to develop an ITP and to identify and schedule training opportunities. Under a cover letter, FTA will transmit the ITP to the SSO Program Manager’s immediate supervisor, soliciting support in the provision of resources to ensure that the SSO Program Manager receives the identified training during the specified three-year period. FTA’s Administrator will also send a “Dear Colleague” letter to enhance awareness and request support in implementing the SSO Program Managers Training Curriculum.

FTA will track the progress of each SSO Program Manager in receiving this training over the three-year period, and will continue to follow up with his or her supervisor regarding the status of the training plan in semi-annual correspondence.

In the ITP, FTA will identify all training costs to be covered by FTA and will propose training costs to be covered by the SSO Program Manager’s organization.

FTA understands that several States have a Program Manager and additional staff devoted to the State Safety Oversight Program. In these instances, FTA will work with the SSO Program Manager to determine if ITPs should be developed and monitored for all SSO staff, a select sub-set of SSO staff, or only the SSO Program Manager.

4.2 Tier 1 Training

To address Tier 1 requirements, the ITP will include the Annual SSO Program Managers Workshop and the Annual SSO Program Meeting. The ITP will also include (if feasible) training available from the RTA.

 Annual SSO Program Managers Workshop: To ensure ongoing professional development and the opportunity to meet with other SSO Program Managers to discuss emerging issues, FTA will continue to provide invitational travel for SSO Program Managers to attend the Annual SSO Program Managers Workshop during the spring of 2008, 2009 and 2010.

 Annual SSO Program Meeting: To provide an opportunity for SSO Program Managers and RTA Safety Directors to meet together to discuss critical issues in SSO program implementation, FTA will also include the Annual SSO Program Meeting in the ITP, which will occur in the fall of 2008, 2009 and 2010.

 Training at the RTA: For those SSO Program Managers that have not received training at the RTAs in their jurisdiction, FTA will work with the SSO Program Manager and the RTA to identify training opportunities and to include them in the ITP. These training opportunities may include detailed Right-of-Way (ROW) safety training, accident investigation training, and select elements of operator and supervisor training courses and refresher training, and other available training.

4.3 Tier 2 Training and Certificates

FTA has identified five (5) core courses to be taken by all SSO Program Managers during the period October 1, 2007 to September 30, 2010. These core courses are offered by the Transportation Safety Institute (TSI), a division of the U.S. Department of Transportation. Core courses include the following:

 Transit Rail System Safety (FT00439)  Transit System Security (FT00432)  Transit Industrial Safety Management (FT00457)  Transit Rail Incident Investigation (FT00430)  Effectively Managing Transit Emergencies (FT00456)

These courses are offered at TSI headquarters in Oklahoma City, Oklahoma and are also hosted by transit agencies around the country. An up-to-date course schedule is available at: http://www.tsi.dot.gov/divisions/Transit/Attend.aspx. As part of the ITP, representatives from FTA’s Office of Safety and Security will work with each SSO Program Manager to identify and schedule appropriate course offerings during the three- year period.

4.3.1 FTA-Sponsored Core Courses

Over the three year period between October 1, 2007 to September 30, 2010, FTA anticipates being able to cover training costs for no less than three core courses.

 During the fiscal year October 1, 2007 to September 30, 2008, FTA will provide each SSO Program Manager with funds – to be administered by TSI – to attend two of the following core courses: Transit Rail System Safety (FT00439), Transit System Security (FT00432), Transit Industrial Safety Management (FT00457), or Effectively Managing Transit Emergencies (FT00456).

 During the fiscal year October 1, 2007 to September 30, 2008, FTA plans provide each SSO Program Manager with funds to attend Transit Rail Incident Investigation (FT00430).

4.3.2 Previous or Equivalent Courses, Certifications, or Licenses

FTA understands that some SSO Program Managers already may have taken one or more of the core courses list above or may have taken equivalent courses. Therefore, FTA will remove core courses from the SSO Program Manager’s ITP if the SSO Program Manager:

 has already obtained the TSI Transit Safety and Security Certificate and the World Safety Organization (WSO) Transportation Safety Certificate within the last three fiscal years (October 1, 2004 to September 20, 2007); or  has already taken one or more of the core courses listed above within the last three fiscal years (October 1, 2004 to September 20, 2007); or

 has taken equivalent courses to the core courses list above offered by other agencies within the last two fiscal years (October 1, 2005 to September 20, 2007); or  has an alternate certification, qualification, or license which demonstrates proficiency in the core course subject matter, obtained within the last two fiscal years (October 1, 2005 to September 20, 2007).

After discussion with the SSO Program Manager, FTA may add recommended courses to the SSO Program Manager’s ITP in place of core courses already completed. During the period October 1, 2007 to September 3, 2008, if an SSO Program Manager has already received training credit for the four core courses eligible for the training funds to be managed by TSI, then the SSO Program Manager will be encouraged to use this money to attend recommended training courses offered by TSI.

Since FTA will be offering an updated and specially-tailored version of Transit Rail Incident Investigation (FT00430) during the 3rd Annual SSO Program Managers Workshop, FTA will continue to require SSO Program Managers to take this course as part of their ITP, even if they have taken an earlier version of this course or have equivalent training, certifications or licenses.

4.3.3 Core Certifications

By September 30, 2010, FTA is committed to ensuring that each SSO Program Manager has applied for two (2) certificates:

 TSI Rail Transit Safety and Security Certificate  World Safety Organization Rail Transportation Safety Certification

4.3.3.1 TSI Rail Transit Safety and Security Certificate

TSI awards its Rail Transit Safety and Security Certificate to individuals who have successfully completed four of the five core courses in a consecutive three-year period. Transit Industrial Safety Management (FT00457) is not required for the TSI Rail Transit Safety and Security Certificate. In the event that FTA agrees to remove a core course from an SSO Program Manager’s ITP, then the SSO Program Manager will be awarded credit for this course toward the TSI Rail Transit Safety and Security Certificate.

Additional information on the TSI Rail Transit Safety and Security Certificate is available at: http://www.tsi.dot.gov/divisions/Transit/TSSP.aspx or by calling TSI at (405) 954- 3682. As part of each SSO Program Manager’s ITP, representatives from FTA’s Office of Safety and Security will identify key application deadlines and requirements.

4.3.3.2 World Safety Organization Rail Transportation Safety Certificate

In partnership with TSI, the World Safety Organization (WSO) has established two certification categories for the rail transportation industry: Certified Safety Specialist and Certified Safety and Security Director. Qualifications and criteria are as follows:

 Certified Safety Specialist (CSS) - an individual must have successfully completed the five core courses (or have received equivalencies from TSI) and have a minimum of five (5) years of directly related safety experience in the rail transportation industry.

 Certified Safety and Security Director (CSSD) - an individual must have successfully completed the five core courses (or have received equivalencies from TSI) and have a minimum of ten (10) years of directly related safety experience in the rail transportation industry.

As part of each SSO Program Manager’s ITP, representatives from FTA’s Office of Safety and Security will identify key application deadlines and requirements.

Additional information on this certificate program can be obtained at:

WSO World Management Center 106 W. Younger Ave, Suite G, P.O. Box 518 Warrensburg, MO 64093 Telephone: (660)747-3132 URL: http://www.worldsafety.org/ E-mail: [email protected]

4.4 Recommended Courses

FTA’s SSO Program Manager Training Curriculum also includes a series of recommended courses that will enhance the skills and proficiencies of SSO Program Managers. These courses are provided by the following agencies:

Transportation Safety Institute FT00461 Advanced Rail Incident Investigation FT00465 Substance Abuse Management and Program Compliance

National Transit Institute Toolbox for Transit Operator Fatigue: Putting the Report into Action Terrorist Activity Recognition and Reaction Management of Transit Construction Projects

National Transportation Safety Board Training Center IM401 Cognitive Interviewing for Accident Investigators IM401B Cognitive Interviewing for Accident Investigators - ADVANCED IM303 Investigating Human Fatigue Factors RPH301 Accident Investigation Orientation for Rail Professionals

American Society of Safety Engineers 06-2077 Safety Management I 06-2078 Safety Management II 06-2079 Corporate Safety Management

4.5 Recommended Certifications

In addition to the TSI and WSO certificates, FTA also recommends that SSO Program Managers consider certificate programs from the Board of Certified Safety Professionals (BCSP) and the American Society for Safety Engineers (ASSE).

4.5.1 Board of Certified Safety Professionals

The BCSP awards the designation of Certified Safety Professional (CSP) to individuals who:

 Meet the standards for a safety professional established by BCSP.  Continue to meet annual renewal and recertification requirements.

To qualify for the CSP, one must:

 Have either an associate degree in safety and health or a bachelor's degree in any field from an accredited college or university recognized by the Council for Higher Education Accreditation (CHEA) and/or the U.S. Department of Education. Experience alone cannot make up for the academic requirement.  Have at least four years of acceptable professional safety practice. To be accepted, professional safety practice must meet all of the following: o Be the primary function of a position. o The position's primary responsibility must be the prevention of harm to people, property and the environment. o The position must be full time. o The professional safety function must be at least 50% of the position duties. o Duties must be at a professional level, determined by the degree of responsible charge and the ability to defend and reliance by others on analysis and recommendations related to control of hazards. o Have a breadth of duties including hazard recognition, evaluation and analysis, and development and implementation of control. o Pass the Safety Fundamentals and/or Comprehensive Practice examinations.

To retain the Certified Safety Professional designation, a person who has met the requirements to achieve the CSP must:

 Pay an annual fee.  Meet Continuance of Certification requirements every five years.

Additional information is available on this certificate from:

Board of Certified Safety Professionals 208 Burwash Avenue Savoy, Illinois 61874 Telephone: 217-359-9263 Fax: 217-359-0055 URL: http://www.bcsp.org/bcsp/index.php

4.5.2 American Society of Safety Engineers

ASSE awards its Certificate in Safety Management to offer safety, health, and environmental professionals the opportunity to support career development and training. To obtain this certificate, safety professionals must complete three safety seminars which focus on the effective, proven elements of a safety management system.

This certificate is intended for:

 Safety professionals with less than three years experience.  Experienced professionals who have recently assumed safety management responsibilities.  Professionals who want to learn the fundamental concepts and process for implementation of recognized approaches to safety management.

For more information on this certificate program, please request a brochure for any of these events through www.asse.org or call ASSE at 847-699-2929.

5.0 Core and Recommended Courses

The table below provides additional details on the Tier 2 Core and Tier 3 Recommended courses identified by FTA in the SSO Program Manager Training Curriculum.

6.0 Updates

FTA will update its SSO Program Managers Training Curriculum to reflect new courses and training available. FTA anticipates that these updates will only affect Tier 3 recommended training and certificates.

Training Sponsorin Course Course Cour Course Description Contact CEUs Category g ID name se Agency Leng th Tier 2 – Transportat FT00543 Transit Rail 5 This course provides an explanation of State Safety TSI Transit Safety None Core ion Safety System days Oversight Rule 49 CFR Part 659, and compliance with and Security Division Institute Safety its requirements and implementation relative to new at (TSI) starts and expansions of service. The course includes (405) 954-3682 an in-depth study of hazards analysis and its implication throughout the system life cycle, from planning and design, through construction, implementation of revenue service, and disposition. System safety in the acquisition and operations, bids, and specifications, safety certification program, certifiable items list, security, and emergency response are discussed. The training correlates the System Safety Program Plan to performing and proactively using the results of an internal safety audit program, investigating accidents and unacceptable hazardous conditions, developing corrective action plans, hazard resolution, and tracking for effectiveness. Tier 2 – Transportat FT00432 Transit 5 This course provides participants with the necessary TSI Transit Safety 3.4 Core ion Safety System days information to develop and implement a System and Security Division Institute Security Security Program Plan (SSPP). Included are basic at (TSI) security terms, the eight steps in threat and (405) 954-3682 vulnerability identification, and the resolution process. This course addresses security in system planning, design, and construction, agency policies and procedures, managing special security issues, and various types of transit security staffing. This course is included in the Deparment of Homeland Security's Federal Sponsored Course Catalog for grant considerations. Tier 2 – Transportat FT00456 Effectively 4 Participants learn how to develop and implement transit TSI Transit Safety None Core ion Safety Managing days emergency management and response programs. This and Security Division Institute Transit course will help participants to (1) recognize nature of at (TSI) Emergenci emergencies and disasters and how to manage them; (405) 954-3682 es (2) use acquisition management; (3) identify Emergency Management concepts; (4) identify how to

Training Sponsorin Course Course Cour Course Description Contact CEUs Category g ID name se Agency Leng th set-up an incident command system (ICS) and coordinate response efforts and resources (National Incident Management System [NIMS] and National Response Plan [NRP]); (5) explain management of media relations; (6) use Emergency Management training; and (7) describe how to develop an emergency management plan.

Tier 2 – Transportat FT00430 Transit Rail 5 This course is an introduction to transit rail, TSI Transit Safety None Core ion Safety Incident days terminology, systems (operations, mechanical, track, and Security Division Institute Investigati signal and control, human factors) functionality and at (TSI) on their failure modes, accident investigation procedures (405) 954-3682 and tools in support of a System Safety Program Plan and the State Safety Oversight Regulation. This course includes training in the following areas: application of investigative procedures and documentation, photographic documentation, conducting interviews, interfacing with the media, preparation of a written report, determination of contributing factors, probable cause, and recommendations to prevent future occurrences. Tier 2 – Transportat FT00457 Transit 4 The purpose of this course is to develop, implement and TSI Transit Safety 30- Core ion Safety Industrial days maintain an industrial safety management program and Security Division hour Institute Safety following Occupational Safety and Health at OSHA (TSI) Manageme Administration (OSHA) principles and guidelines for the (405) 954-3682 trainin nt transit workplace: transit facilities, office, maintenance g card shop, yard, platforms, passenger shelters, on-board vehicles, equipment, etc. Emphasis is on human factors, proactive policies, identification of hazards and unsafe practices, hazard controls and resolution, documentation, employee training requirements, and management of a workplace safety program.

Training Sponsorin Course Course Cour Course Description Contact CEUs Category g ID name se Agency Leng th Tier 3 – Transportat FT00461 Advanced 5 This course provides information to conduct in-depth TSI Transit Safety None Recommen ion Safety Rail days rail investigations that require an advanced level of and Security Division ded Institute Incident training due to the growing technical advancements in at (TSI) Investigati rail operations and rail systems. NOTE: Transit Rail (405) 954-3682 on Incident Investigation is a prerequisite for this course. Tier 3 – Transportat FT00465 Substance 3 This course provides the participant with information to TSI Transit Safety None Recommen ion Safety Abuse days evaluate and self-assess their agency's substance and Security Division ded Institute Manageme abuse program and its compliance with Federal Transit at (TSI) nt and Administration (FTA) regulations. Professional (405) 954-3682 Program Development Hours (PDH's) will be awarded for this Complianc course to be applied toward meeting Certified e Employee Assistance Professional (CEAP), psychology, counseling, social work, education, and related credentialing, and accreditation or licensure requirements as accepted by the respective credentialing board or agency. This course also meets the requirements for Certified Substance Abuse Program Administrator (C-SAPA) certification (up to 8 hours) and 40-281(d) Continuing Education 3-year requirement for Substance Abuse Professional (SAP) functions.

Tier 3 – National n.a. Toolbox for 4 to 6 The Transit Cooperative Research Program (TCRP) (732) 932-1700; None Recommen Transit Transit hours Report 81: Toolbox for Transit Operator Fatigue offers a [email protected] ded Institute Operator variety of resources, methods and techniques to deal du (NTI) Fatigue: with operator fatigue. A primary goal of the toolbox is to Putting the provide a structured process for implementing a fatigue Report Into management program that incorporates appropriate Action tools. Some specific tools are geared to the individual operator while others are for use by supervisors and managers involved in aspects of daily service planning and delivery. Tier 3 – National n.a. Terrorist 4 to 6 The goals of the course are to provide participants with (732) 932-1700; None Recommen Transit Activity hours the knowledge and skills to: (1) explain the importance [email protected] ded Institute Recognitio of identifying and reporting pre-attack terrorist activity; du

Training Sponsorin Course Course Cour Course Description Contact CEUs Category g ID name se Agency Leng th (NTI) n and (2) recognize the difference between normal, Reaction suspicious, and dangerous activity; (3) define their role in recognizing and reacting to suspicious activity; and (4) describe their immediate actions when confronted with dangerous activity.

Tier 3 – National n.a. Manageme 2.5 Organizations and programs must be in place to (732) 932-1700; 1.8 Recommen Transit nt of days address the specific needs of each grantee and each [email protected]. ded Institute Transit project. The federal transit laws require a grant edu (NTI) Constructio applicant for a major capital investment project to n Projects prepare and carry out a Project Management Plan (PMP) approved by the FTA. This course addresses the basics of good project management for transit projects, with specific emphasis on the requirements that are presented in the report, Project and Construction Management Guidelines 2003 Update. The 2003 guidelines reflect many changes in national policies, and project and construction management involves many new techniques and approaches. This course uses the guidelines to teach the process of good project management to grantees with major capital projects who are required to implement Project Management Plans, as well as grantees with smaller capital projects.

Tier 3 – National IM401 Cognitive 2 This course provides participants with the knowledge (571) 223-3900; 1.3 Recommen Transportat Interviewin days and skills needed to conduct interviews as part of TrainingCenter@ntsb ded ion Safety g for accident investigations, including interviews with .gov Board Accident individuals involved in accidents and individuals who

Training Sponsorin Course Course Cour Course Description Contact CEUs Category g ID name se Agency Leng th (NTSB) Investigato witnessed accidents. Emphasis is placed on the rs cognitive interview technique to maximize the amount and quality of information obtained during the investigative process. Tier 3 – National IM401B Cognitive 1 day In addition to the knowledge base and cognitive (571) 223-3900; .7 Recommen Transportat Interviewin interviewing techniques covered in the basic course TrainingCenter@ntsb ded ion Safety g for (IM401A), this program will focus on refining the CI .gov Board Accident techniques and will provide the participant with (NTSB) Investigato numerous opportunities to gain confidence using the CI rs - method through interactive discussion, demonstrations ADVANCED and exercises. Tier 3 – National IM303 Investigati 2 This course will provide participants with information (571) 223-3900; 1.3 Recommen Transportat ng Human days and guidance to evaluate the role human fatigue plays TrainingCenter@ntsb ded ion Safety Fatigue in accident causation. It will cover fatigue-related issues .gov Board Factors including sleep length, sleep disorders, circadian (NTSB) rhythms, work schedules, and the effects of fatigue on performance and alertness. The course will also examine the types of information that should be collected during an investigation. Case studies and hands-on exercises will demonstrate the concepts discussed in the classroom. Tier 3 – National RPH301 Accident 1.5 This course, led by NTSB investigators, details how the (571) 223-3900; None Recommen Transportat Investigati days Safety Board investigates railroad accidents and what it TrainingCenter@ntsb ded ion Safety on for Rail expects of participants in an investigation. .gov Board Professiona (NTSB) ls Tier 3 – American #06- Safety 3 This seminar provides a foundation of fundamental 847-699-2929; 2.1 Recommen Society of 2077 Manageme days elements and techniques for managing an effective www.asse.org ded Safety nt I safety system. Through examples, case studies and Engineers other resources, participants will take away a (ASSE) framework for an effective safety management system that can be implemented in their organization. Tier 3 – American #06- Safety 2 This seminar may be taken as a continuation of Safety 847-699-2929; 1.4 Recommen Society of 2078 Manageme days Management Part I or as a stand-alone seminar for www.asse.org

Training Sponsorin Course Course Cour Course Description Contact CEUs Category g ID name se Agency Leng th ded Safety nt II those who wish to strengthen an existing safety Engineers management system. Case studies will be included in (ASSE) this seminar to learn measurement techniques with recommendations for implementation. NOTE: Participants must bring to class: 1) a copy of a safety policy; 2) a copy of several safety rules; or 3) a one or two-page memo on your company’s safety policy or rules.

Tier 3 – American #06- Corporate 3 This seminar is for the safety professional who is facing 847-699-2929; 2.1 Recommen Society of 2079 Safety days the challenges of management responsibility in the www.asse.org ded Safety Manageme corporate world. If you have recently joined the Engineers nt corporate management team or would like to enhance (ASSE) your business skills, this seminar will provide you with the steps to success in these areas. You will also learn how to make safety a key function of the overall business process of your organization.

FTA Office of Safety and Security Page 18