Natalie Crawford Resume

Natalie Crawford

Availability: Monday to Friday and Saturday. Full time work. Mobile: 0468769594 Landline: 9834 6296 Email: [email protected] P1: Provisional Licence Holder.

Objective: Currently working at Factorie. Job satisfaction, Job security, Job opportunity and growth both personally and professionally. To apply learnt skills, to refine and learn new skills.

Skills: -Extensive customer service and communication skills due to 4 years in Retail. -Highly developed written and verbal communication skills. -Ability to follow instructions and pay close attention to detail. -Liaise with management and staff of all levels. -High experience with cash handling and processing EFTPOS transactions. -Ability to work in a team environment and also independently in unsupervised conditions. -Ability to meet deadlines when and before they are due. -Ability to operate a computer (Microsoft Word, Excel and Powerpoint) and the ability to operate a tablet. -Ability to follow OH&S procedures. -Ability to multi-task whilst serving customers. -Exceptionally well at picking up new skills and following instructions. -Ability to take orders and place orders to replenish stock. -A wide range of product knowledge due to working in a Butchers shop, Delicatessen and Retail store for hair products. -Ability to operate and clean knives and a Deli slicing machine. -Time management and organisational skills due to being punctual and having the right equipment prepared for the days work. -Ability to work under pressure and in a fast paced environment. -Ability to lift boxes up to 20kg.

Education: -St Clair High School 2010: Higher School Certificate. -TAFE 2011: Certificate 2 in Retail. Certificate 3 in Retail. -Currently Studying Cert 3 Horse Industry Practices- Performance horse. Experiences:

Cotton On Group: Factorie Mt Druitt 23/11/14- Current Role Shop 47 Mt Druitt Westfields, Cnr Carslile Ave/ Luxford Rd 2770 Phone: (02) 9675 2153 Cotton On Group: Factorie Penrith Caretaker 2IC. June 2016 -Retail Assistant. -General store operations. -Able to operate point of sales system and process both cash and EFTPOS transactions. -Opening and closing the store as a key holder. -Cashing up tills. -Working unsupervised. -High competency in customer service. -Unpacking stock. -Able to reach KPI’s and Sales targets on a regular basis. -Able to follow visual merchandising guidelines. -General cleaning duties. -Refilling and re arranging stock.

Trims Fresh St Clair 04/2013-02/2014 Shop 7 St Clair Shopping Centre, 155 Bennett Rd, St Clair NSW 2759 Phone: (02) 9670 6827

-Delicatessen Assistant. -Customer service including assisting customers and taking orders. -Cash handling including EFTPOS transactions. -Preparation of Gourmet salads. -Slicing Cold meats using a Deli slicer. -The safe practice of using sharp knives, cleaning knives and the Deli Slicer. -Replenishing stock and Ordering stock. -Ability to multi-task in busy shop conditions. -Working in a team and independently unsupervised. -Correct cleaning procedures, the use of chemicals and their disposal.

Joe’s Meat Market 09/2012-02/2013 21 Luxford Rd, Mt Druitt NSW 2770 Phone: (02) 9625 7066

-Cash handling including EFTPOS transactions. -Customer service including assisting customers and taking orders. -Following OH&S guidelines including safe use of tools such as knives, a bandsaw and Deli Slicing machine. -General cleaning and the correct use of cleaning chemicals and their disposal. -Preparing various trays to replenish the stock in the display window. -Correct hygiene and safe food storage for various meat and Deli products including the safe practice of avoiding cross contamination. -Ability to work efficiently and multi-task whilst working in busy shop conditions.

Mathews Quality Meats 06/2011-09/2012 5/155 Bennett Rd, St Clair NSW 2759 Phone: (02) 9834 5296

-Cash handling including EFTPOS transactions. -Customer Service including assisting customers and taking orders. -General cleaning and the correct use of cleaning chemicals. -Preparation of displays and trays to replenish stock in the windows. -Preparation of various products and dishes. -Multi-tasking whilst the store is busy and ability to assist more than one customer at a time. -Working efficiently and professionally whilst the store is busy.

Hair House Warehouse 11/2011-01/2012 Mt Druitt Westfields NSW 2770 Phone (02) 9675 3800

-Washing hair, Curling and Straightening hair. -Knowledge of a wide range of hair products and tools. -Unpacking Orders and restocking shelves. -General cleaning and maintaining the hygiene of the store. -Preparing clients for the stylists. -Demonstrations of the use of hair tools for the public. -Following correct OH&S procedures and practicing the safe storage methods of electrical tools. -Fetching lunches and coffee for the styling staff and manager. Hobbies and interests: -Sports (7 years playing soccer with St Marys band club) -Music. -Reading. -Creative Writing -Equestrian (Blacktown Pony Club 20160 -Makeup and Beauty.

Referees: Melissa Pudney: Factorie Regional Manager 0438 660 823

Maricar Dela Cruz: Factorie Mt Druitt Store Manager:

Debra Harte: TAFE NSW Instructor. Level 2 EA Coach.