Application Information s3

Role details

Title Business Analyst

Role number Several

Location Canberra, Sydney, Melbourne

Classification APS Level 6

Branch Innovation and Technology

Type of vacancy Ongoing

Contact officer April Armistead (02) 6120 2625

Eligibility The successful applicant will be required to undergo a security assessment, maintain an ongoing security clearance and satisfy AUSTRAC’s pre-engagement checks. To be eligible for assessment, applicants must be an Australian Citizen.

Closing date for applications 11 January 2016

Application information

The job description and selection criteria are attached for your information.

Applications should be forwarded to [email protected] by 5pm AEDST on the specified closing date.

Further details advising how to apply for the role, including ‘preparing your statement of claims against the selection criteria’ is available on the AUSTRAC employment website.

Australian Transaction Reports and Analysis Centre Page 1 of 8 Job specification

1. Innovation & Technology branch

A world facing unprecedented technological opportunities and threats, where criminal organisations and terrorists are adept at using technology in sophisticated ways to expose our financial system to malicious use, creates an imperative for a powerful counter-strategy to combat this complex problem. Our information is the very lifeblood of our organisation. We believe that our success will be determined by our ability to manage, protect, nurture and exploit our data to derive useful information and insight. In response, we develop intelligent and innovative approaches and instil a continual improvement mindset around our data and information. The Innovation & Technology branch creatively connects people, information and advanced technology to keep ahead of our adversaries by upholding these principles:  We embrace tech-savvy people with a belief in AUSTRAC's mission, a passion for problem solving and a relentless drive to apply our particular capabilities in a complex changing environment.  We act as custodians of a national information asset and are committed to the challenge of unlocking the latent power in this information to combat financial crime.  We have innovation in our DNA. We nurture innovation pathways by seeking out and supporting the development of ideas, allowing them to compete in an efficient innovation marketplace by encouraging experimentation and providing infrastructure that allows ideas to start small, scale fast and fail cheaply.  We collaborate across functions with internal, domestic and international partners because we understand co-creation leads to the most effective mission outcomes.  We put the needs of users first so they can access the information and services they need quickly and efficiently.  We seize opportunities. Rather than executing rigid plans we accept that re-planning is the norm. We are empowered to speak up and turn change to our advantage.  We work to remain agile and adapt as we learn, while keeping a healthy respect for the security and quality constraints of our environment.

Who are you?  Do you have the drive to deliver on your ideas?  Are you an enthusiastic and passionate learner who is always looking to improve?  Do you have an open mind to new ideas and technologies?  Are you able to prioritise well?  Do you have a passion to work with cool technologies to better your country or the world?

Australian Transaction Reports and Analysis Centre Page 3 of 8 Job specification What do we have for you?  An ever-changing, challenging and inspiring environment.  Hard problems to help us solve in collaboration with our partners; any way we can.  A team of like-minded, agile experimentalists and inventors, who aren’t afraid to fail, try again…and always deliver their best.

2. Job description

The job description is specific to each position and sets out the duties associated with the position. Use the job description to guide your choice of information to include in your claims against the selection criteria so that the selection panel can clearly see your suitability for this particular role. The Business Analyst plays a critical role in framing for a range of stakeholders their needs in context of process, business systems and information. This role identifies requirements aligning to the agency’s goals, program outcomes and stakeholders specific processes. The Business Analyst is required to be involved in assisting the design of change and therefore activities relating to business case development, process modelling, systems mapping and supporting key business initiatives. The business analyst also needs to be involved in facilitating business outcomes within the Innovation Hub. This role is required to travel between AUSTRAC work sites in Canberra, Sydney and Melbourne as specified by operational requirements. .The Business Analyst reports to the Manager Business Analysis and Innovation Hub in order to support specific business analysis needs, stakeholder engagement and support various programs in the agency. The role may require supervision of staff. The Business analyst under limited direction is responsible for:  providing advice to the agency’s Senior Executive and Leadership Group on a range of complex (technical) issues  defining a program of work to achieve tangible and measurable business benefits  providing internal consultancy support and facilitation services to elicit business requirements, articulate direction and facilitate the development of business  contributing to the development of business knowledge, process maps, systems interfaces as well as various business scenarios and use cases  contributing to and supporting the Innovation Plan which includes workshop facilitation and helping business areas generate novel ideas from complex problems and identifying new opportunities  application of a structured business analysis, design and process improvement approaches for capturing the key views or lenses of the business process and user requirements  capturing the tactical and strategic requirements that provide traceability through the change initiatives and business processes  initiating, developing and reviewing complex written briefs and reports for the Minister and Senior Executives  influencing stakeholders on the importance of and facilitate sound business objectives and requirements; excellent written and communications ability  having a good understanding of agency wide strategic business framework, perspective, priorities and business linkages  working closely with the business and other stakeholders to manage the strategic direction of the agency in relation to its business needs coupled with a system that can easily adapt to changing landscapes  defining a vision and executing a plan to achieve outcomes in an uncertain environment  representing the Agency on external forums  mentoring junior staff in the BA discipline as required.

3. Selection criteria

You must make a statement of claims against each of the six selection criteria. When preparing your claims, please refer to the job description. 1. Supports strategic direction. 2. Achieves results. 3. Supports productive working relationships. 4. Displays personal drive and integrity. 5. Communicates with influence. 6. Possesses relevant qualifications and/or experience. The Business Analyst will possess at a minimum the following skills/experience :  high level specialist knowledge, the ability to visualise and create high-level models that can be used in future analysis to extend and mature the requirements and visualise solutions  extensive knowledge and experience in understanding of technology development processes  experience in the field of analysis and design in corporate and government business to ICT contexts.

Note: For more information on these criteria please see attachment 1, Selection criteria explanatory notes.

Australian Transaction Reports and Analysis Centre Page 5 of 8 Job specification 4. Attachment 1: Selection criteria explanatory notes

APS 5-6 selection criteria

1. Supports strategic direction.  Actively support the goals and direction of the organisation.  Clearly communicate goals and objectives to staff, colleagues, clients and/or stakeholders.  Use your understanding of the work environment and objectives to consider how your work will impact on others.  Draw on information, experience and common sense.  Maintain an awareness of the organisation and keep yourself and others well informed on work issues.  Undertake objective, systematic analysis and draw accurate conclusions based on evidence.  Identify problems and work to resolve them.

2. Achieves Results.  Establish clear plans and timeframes for project implementation.  Identify and use resources wisely.  Build and apply your own professional expertise.  Adapt to, support and manage change.  Take responsibility for managing projects to achieve results.  Identify opportunities for improvement.  Deliver outputs under challenging circumstances.

3. Supports productive working relationships.  Build and sustain positive relationships with team members, stakeholders and clients to produce effective outcomes.  Anticipate and cater to client and stakeholder needs and expectations.  Consult and share information.  Value individual differences and diversity.  Provide, seek and value constructive and regular feedback.  Guide and support the development and contribution of others by identifying and providing learning opportunities.  Identify the cause of and deal with underperformance proactively and constructively. 4. Displays personal drive and integrity.  Apply and promote APS values and codes of conduct.  Comply with legislative, policy and regulatory frameworks and foster this in others.  Committed, active and focused on work outcomes, even in uncertain or difficult circumstances.  Show initiative and innovation in a changing environment and assist others to understand and cope with change.  Acknowledge mistakes and learn from them.  Ensure a positive working environment and balanced workload while working within agreed deadlines.  Seek and recommend development opportunities based on capabilities.

5. Communicates with influence.  Communicate in ‘plain English’ and deliver messages clearly and concisely to individuals or groups.  Lead and encourage discussion to share ideas, clarify and confirm understanding and appreciate diverse views.  Convey ideas, concepts and arguments successfully to individuals or groups.  Show judgment, understanding and skill in negotiating and working to resolve conflict.  Influence others by presenting credible and persuasive views.  Actively listen, consider and work to reconcile differing ideas and views.  Ensure information given is accurate, timely and unambiguous.  Select the most appropriate medium for conveying information.

6. Possesses relevant qualifications and/or experience.  Apply qualifications in an area similar to that described in the job description for this position.  Gained and/or apply experience in an area(s) similar to that described in the job description for this position.

APS 5-6 capabilities in AUSTRAC This section sets out the capabilities expected of all APS 5 in AUSTRAC as they achieve the requirements of their job description. These capabilities do not need to be addressed specifically in your application, but rather they may be drawn on to provide guidance in the drafting of your application.

Australian Transaction Reports and Analysis Centre Page 7 of 8 Job specification  Support, promote and clearly communicate AUSTRAC’s values, vision and business objectives. Identify and communicate the relationship between these goals and operational tasks.  Deliver outputs by establishing clear project plans and timeframes, acquiring and allocating resources, evaluating progress and outcomes, reorganising work to meet priorities and contributing own expertise to achieve outputs.  Show sound long term planning skills by understanding the work environment, gathering information, considering long term issues, managing risk, identifying opportunities for improvement, promoting best practice and undertaking analysis.  Show sound management skills by communicating decisions, actively participating in decision making, promoting best practice, assisting others through change, identifying and solving problems, delivering timely, quality advice and action, delegating, acknowledging and learning from mistakes, seeking guidance and accepting responsibility.  Demonstrate sound personal skills of flexibility, commitment, energy, focus, initiative, innovation, critical self-analysis, understanding, judgment, discretion and appropriate independence.  Build and sustain positive relationships. Anticipate and deliver client service, network, look for common ground, seek and provide constructive feedback and impartial advice.  Contribute to an environment of trust, consultation, information sharing, cooperation, praise, diversity, respect and openness.  Communicate clearly and concisely, in plain English, ensuring information is accurate, timely and unambiguous. Listen actively, lead and encourage discussion, negotiate strongly, challenge constructively, resolve conflict and persuade others.  Promote and ensure adherence to the APS Values and Code of Conduct.