Product Specifications s4

Product Specifications: Hotel AccessPlus Reservation Display

CONFIDENTIAL Revised 12/2004 Table of Contents

3. GENERAL...... 1

3. SPECIFICATIONS...... 1

3. ENTRIES...... 1 3. TYPE A MESSAGE FROM WORLDSPAN TO VENDOR...... 1 3. TYPE A MESSAGE FROM VENDOR TO WORLDSPAN...... 2 4. DISPLAY...... 5 C. ACCESSPLUS SESSIONS...... 6 ACCESSPLUS RESERVATION DISPLAY OBJECTIVE

This product will allow the user to view a hotel reservation (GNR) as it appears in the Hotel Associate’s own system. This will reduce phone calls to the hotel chain to confirm reservations made through the system and will provide the user with greater confidence in automated bookings.

3. General

The hotel chain must be an AccessPlus participant in order to participate in the Reservation Display functionality. Hotel Source participation is not a pre-requisite.

Subscribers will only be permitted to retrieve a reservation display on hotel bookings made through the WORLDSPAN system.

3. Specifications

3. Entries

A subscriber may only request a Reservation display by segment number from an AccessPlus booked segment or from a Type B segment provided the segment contains a confirmation number and is not a memo (MK) segment. WORLDSPAN personnel will be permitted to request a Reservation display by confirmation number without the existence of a PNR or hotel segment.

By PNR segment number: @@Hcc*Snn By confirmation number (WORLDSPAN use only): @@Hcc*xxxxxxx

In the preceding entries, cc equals the hotel chain code, nn equals the PNR segment number, and the x’s equal the 1- to 25-character confirmation number.

3. Type A Message from WORLDSPAN to Vendor

FIEL FIXED MAX RQRD DESCRIPTION Note D ID LGTH LGTH 6 X Session number (6 numerics) /COM 3 X Partition identifier (numeric) /LNI 6 X Agent’s LNIATA (alpha/numeric) /SQN 5 X WSPN sequence number (alpha/numeric) /SYS 1 X WSPN processing indicator (‘T’ for test, ‘S’ for production) /ACT 3 X Request type (‘RE’ for reservation) /CHN 3 X Hotel chain code /CNF 25 X Confirmation number /BSA 8 X IATA number from agent AAA /BSM 8 IATA number manually input by agent a /BSC 3 X Pseudo city of agent AAA /BSI 2 X Agent initials/sine 1 X EOM character c’+’ (ASCII x’2B’) Note:

3. The /BSM field will only be sent if the segment contains a manually input IATA.

Example:

000022/COM1P /LNI02112A/SQN00012/SYSS/ACTRE/CHNXX /CNF21557228A /BSA051182341/BSM05829913/BSCT4S/BSIVZ+

CONFIDENTIAL May 22, 1996 Page 1 ACCESSPLUS RESERVATION DISPLAY

3. Type A Message from Vendor to WORLDSPAN

FIELD FIXED MAX RQRD DESCRIPTION Note ID LENGTH LENGTH 6 X Session number (6 numerics) /COM 3 X Partition identifier (numeric) /LNI 6 X Agent’s LNIATA (alpha/numeric) /SQN 5 X WSPN sequence number (alpha/numeric) /SYS 1 X WSPN processing indicator (‘T’ for test, ‘S’ for production) /RSP 6 X Response type RESVER – Reservation display RESERR – No reservation display; error number or message /CHN 3 X Hotel chain code /CNF 25 X Confirmation number /STA 1 X Status of reservation C=Confirmed X=Cancelled

CONFIDENTIAL May 22, 1996 Page 2 ACCESSPLUS RESERVATION DISPLAY

FIELD FIXED MAX RQRD DESCRIPTION Note ID LENGTH LENGTH /RES 1280 X Reservation text c, e - maximum text length: 20 lines of 64 characters each (20 x 64 = 1280)

Recommended order of data in /RES field: Guest name

Property code/name

Check-in/check-out dates

Guest name

Property code/name

Check-in/check-out dates as booked

Number of persons in room

Booking code or room type code

Rate amount and any rate changes which occur during the length of stay

Guarantee type, if sent in the booking (show credit card number, if applicable)

Deposit amount/due date

Cancellation fee information

Supplementary information, if sent in the booking

Corporate ID number, if sent in the booking

Frequent guest number, if sent in the booking

Airline frequent traveler number, if sent in the booking

Any extra person, crib or rollaway charges, if requested in the booking

WORLDSPAN record locator

Applicable taxes and/or extra charges

Flight arrival information, if sent in the booking

Commission payable to agency

CONFIDENTIAL May 22, 1996 Page 3 ACCESSPLUS RESERVATION DISPLAY

FIELD FIXED MAX RQRD DESCRIPTION Note ID LGTH LGTH /BSA 8 X IATA number from agent AAA /BSC 3 X Pseudo city of agent AAA /BSI 2 X Agent initials/sine /PNR 6 PNR record locator (if PNR has been ET'd) /ERN 18 Error / Warning number - maximum error numbers: 6 - each error number must be 3 characters (Alpha/numeric) /ERT 384 Error text c - maximum text length: 6 lines of 64 characters each (6 x 64 = 384) 1 X EOM character c'+' (ASCII x'2B')

Notes:

a. All fields must be shipped in the order in which they appear and may only be sent once unless specified otherwise.

b. Indicated required fields are for "good" responses (/RSPRESVER). Error responses (/RSPRESERR) require only /ERN and/or /ERT following the response type.

c. /RES and /ERT fields will require a carriage return at least every 64 characters. The vendor will be responsible for sending the carriage return as needed.

d. All the information before the response type needs to be echoed back to WORLDSPAN from the Reservation Display request

e. The following special characters will be accepted in freeform text fields by WORLDSPAN: asterisk (*), dollar sign ($), dash (-), period (.) and a space.

Example:

If the data returned from the vendor does not match the data sent in the same fields in the request message -or- a response is not received (timeout), an error will be returned to the subscriber.

4. Display

The text returned in the /RES field of the reservation display response will not be reformatted by WORLDSPAN. It will be shown exactly as it is returned from the vendor, therefore may vary by chain.

CONFIDENTIAL May 22, 1996 Page 4 ACCESSPLUS RESERVATION DISPLAY

The following are examples of how a Reservation Display might appear:

CONF-RI194628 WSPN PID-2155 STATUS-CONFIRMED GUEST NAME-JOHNSON ROBERTMR CORPORATE ID-1103711IBM PROPERTY CODE-MKCDT CHECK IN-10JUN CHECK OUT-14JUN ADULTS-3 ARRIVAL-TW102-1225PM BKG CODE-IJ2DOC2 ROOM DESCRIPTION-1 KING BED-BALCONY-DESK-COLOR T.V. WITH REMOTE RATE-105.00 FOR 2 NIGHTS BEGINNING 10JUN 69.00 PER NIGHT BEGINNING 12JUN COMMISSION-10 PERCENT GUARANTEE-BY DEPOSIT DEPOSIT AMOUNT-75.00 REQUIRED BY 01JUN CANCEL FEE-50.00 IF CXLD AFTER 08JUN REC LOC-Y2BZ3O BOOKED-28FEB94.1350Z

CONF-RI194628 WSPN PID-VV12345 STATUS-CONFIRMED GUEST-DAN MORTON WORLDSPAN RECORD LOCATOR- YBCDEL PROPERTY-BEACH RESORT IN-21JUN2005 OUT-25JUN2005 ADULTS-5 CHILD-1 EXTRA PERSON-1 32.00 USD EXTRA BEDS- 1 15.00 USD ( /EBC amt and curr ) ( /CRB amt and curr ) BASE-105.00 PER NIGHT BEGINNING 22JUN CURR- (Currency Code = ) 69.00 PER NIGHT BEGINNING 23JUN 120.00 PER NIGHT BEGINNING 24JUN TOTAL RATE- ( Total AmountBeforeTax ) RATE DETAILS-( /TTD ) TAXES- RATE DESCRIPTION- ( /RTD ) GUARANTEE- ( /GRQ ) CANCEL- ( /CXP ) EARLY CKOUT PENALTY- ( /CKP ) COMMISSION- ( /CMV ) MEAL PLAN- ( /MLP) NBR OF MEAL PLANS- ( /MLN ) ARRIVAL DETAILS- ( /PUP ) MARKETING TEXT WILL APPEAR HERE WITH NO FIELD ID ( /MKT )

Explanation:

The CONF field reflects the confirmation number in the /CNF field of the reservation display request.

The WSPN PID field reflects the WORLDSPAN property ID from the booked segment. This field will be blank when a request is made by confirmation number instead of by segment number.

The STATUS field reflects the status indicated in the /STA field in the response message. This field should show CONFIRMED or CANCELLED depending on the status of the reservation in the hotel associate’s system.

The remainder of the display is the freeform text returned in the /RES field of the response message and will be displayed in the format in which it was returned by the vendor.

C. AccessPlus Sessions

For reservation display entries, the AccessPlus session will be released once a response is successfully delivered to the screen -or- is logged as an unrecognizable, time-out, etc. That session will then be returned to the pool for re-use.

CONFIDENTIAL May 22, 1996 Page 5 ACCESSPLUS RESERVATION DISPLAY Response 'time-out' guidelines currently used for Sell processing will also apply to reservation display requests. This timer is now set at 5 'tics' (25 seconds).

CONFIDENTIAL May 22, 1996 Page 6