NBSFS Training Guides - Laboratory V3.0

Newborn Blood Spot Failsafe Solution (NBSFS) Guide for New Users Laboratory Users Section A must be completed before using the NBSFS. Section B is a checklist to support local training. General information is given and the laboratory should add its own individual training requirements to the list.

SECTION A – to be read before using the NBSFS 1. Understanding the NBSFS; its scope and limitations a) The purpose of the NBSFS is to minimise the risk of babies missing or being delayed in NBS screening. Records flag up on NBSFS to prompt users to check if BS screening tests are outstanding. NBSFS users must be aware that, for example, a NBS sample may have been taken and the card is in transit to the screening laboratory. The NBSFS is not intended to replace existing local screening or failsafe processes. If any changes are made to local processes a risk assessment should first be carried out. b) The data on the NBSFS, such as repeats and results, is given to support the failsafe functions, for example to help identify what BS screening elements may be outstanding. It should not be used as the primary source of data to populate a clinical or child health record or to give results to parents. c) The NBSFS is not a tool for requesting repeat samples. Repeat requests flag up on NBSFS to ensure that the baby is followed up until screening is complete. The NBS screening laboratory will request repeats directly with the maternity service, or via the child health record department. Some repeats which flag up are not required immediately, such as CHT repeats for premature babies.

2. Using the NBSFS correctly Operational Level Agreements (OLAs) describe how different stakeholders should use the NBSFS and outline the responsibilities of the system supplier and the NHS Newborn Blood Spot Screening Programme. The OLA relevant to your role must be read and understood before using the NBSFS. The OLAs are in the NBSFS User Guide

3. Training NBSFS training is given locally and the NBSFS site lead who organises your access to NBSFS should arrange this. Training material including a ‘Quick Reference Guide’ and training films, are found in the NBSFS User Guide sections 6.1 and the appendix. These are aimed mainly at maternity and child health users but some of the material gives general information about the NBSFS which is relevant to laboratory users.

4. NBSFS helpdesk Contact the NBSFS helpdesk if you have any queries: 0845 070 2778 [email protected] SECTION B Training Checklist

NBSFS activity Supporting resources  ESSENTIAL 1 Guide for New Users Section A Above 2 Operational Level Agreements (OLAs) NBSFS User Guide appendix 1 3 Local NBSFS responsibilities Training by local team 4 Training films NBSFS User Guide section 6.1 BACKGROUND AND USEFUL INFORMATION 5 How the NBSFS works NBSFS User Guide section 1 6 Trouble shooting NBSFS User Guide section 2 7 Record Query Form (RQF) NBSFS User Guide section 5 8 Password reset and access queries NBSFS User Guide section 4 9 Deactivating an account if leaving role NBSFS User Guide section 4 10 NBSFS contacts and resources NBSFS User Guide section 6 and appendices OPERATING THE NBSFS For individual laboratory use

This form should be kept by the new user and/or site lead according to local arrangements. It should not be returned to the NBSFS helpdesk or Programme.

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