Krystal D. Brown [email protected] 2942 spruce circle Snellville,Ga / 773-382-7008 /

Education Norfolk State University Georgia Mental Health Consumer Network Bachelors of Arts & Science Certified Peer Specialist Business Administration Georgia Mental Health Consumer Network Georgia Council on Substance Abuse Whole health and wellness coach- WHAM Certified Addiction Recovery Empowerment Specialist

Experience Project Manager Recovery Community Organizations Georgia Mental Health Consumer Network September 2015- Present  Traveled across the state of Georgia to organize focused conversations on recovery with community leaders in recovery and recovery and allies.  Provided Technical Assistance while communities where in planning for recovery symposiums.  Facilitated Recovery Message trainings when requested.  Organized meetings to discussed what a recovery community organization is and how its helps the community.

Executive Assistant / Certified Peer Specialist Comprehensive Counseling Solutions October 2014-Present  Responsible for Intake of new clients.  Assisted the Psychologist on staff with scheduling appointments for Diagnostic Testing.  Facilitated client group discussions on Recovery and Various topics.  Worked with Director on preparing for staff meetings for 30=50 staff members.

Tele-Sales Representative Comcast August 2014-October 2014  Makes outbound calls to existing customers to sell products such as High Speed Internet, CDV, or Video service as well as displays a strong focus on goal achievement and results.  Experienced with using Avaya phone system.  Set up Scheduled appointments for Technicians

Assistant Career Specialist Chicago Urban League August 2010- August 2013  Use knowledge of workforce development skills to help clients obtain jobs/careers  Maintained professional relationships with organizations.  Able to confront dissatisfied clients settle the issues and provide resolutions.  Organized and Performed presentations in workshops for job readiness  Scheduled and coordinated Mock interview with the Career Specialist..  Excellent written and oral interpersonal communication skills.  Facilitated seminars on entrepreneurship, support services but not limited to computer training

Assistant Manager Subway September 2008-December 2009  Responsible for running second and third shift.  Maintained store inventory but not limited to ordering of goods.  In charge of hiring new employees and training while developing a rapport in the work place that builds team work.  Ability to operate POS / NCR systems.  Responsible for handling numerous amounts of cash and preparations of bank deposits.

Recreational Leader Chicago Park District June 2005- August 2007  Assist Children between the ages of 10-12 years of age. While promoting and encouraging a healthy lifestyle for the community  Supervised children on field trips to various locations  Lead and directed group activities as far as planning daily schedule of activities.  Trained and oversaw the volunteers on how to use equipment and to keep the children safe.