Local Services Guide Limehouse, East India & Lansbury, Millwall, Blackwell & Cubbitt Town

Locality Service Guide Limehouse, East India & Lansbury, Millwall, Blackwell & Cubitt Town

September 2012

1 Local Services Guide Limehouse, East India & Lansbury, Millwall, Blackwell & Cubbitt Town

Contents Health Services...... 3 Primary Care Practices...... 3 Pharmacies...... 3 Healthy Lifestyle Services...... 4 Council Services...... 7 One Stop Shop...... 7 Idea Stores...... 8 Family Information Service...... 8 Children’s Centres...... 9 Services addressing the wider determinants of health...... 11 Social Welfare Advice...... 11 Outreach at Trussler Hall...... 11 Outreach at Shahjalal Community Centre...... 11 Other Legal advice...... 14 Financial capability/money management...... 15 Employment...... 16 Education and Training (see under Employment services also)...... 18 Fuel Poverty...... 19 Services and Groups for Older People...... 21

Link Age Plus - Neighbours in Poplar...... 21 Volunteering and Time Banking...... 22 Mental health support...... 22

Health Services

Primary Care Practices Practice Address LAP Tel Aberfeldy Practice 2A Ettrick Street, London E14 0PU 7 020 7531 0352 All Saints Practice 12 Robin Hood Lane, London E14 9PR 7 020 7093 5426 Barkantine Practice 121 Westferry Road, London E14 8PG 8 020 7791 8080 Chrisp Street Health Centre 100 Chrisp Street, London E14 6PG 7 020 7517 6939 Dockland Medical Centre 100 Spindrift Avenue, London E14 9WU 8 020 7537 1444 Gough Walk Practice (Selvan) 74-78 Gough Walk, London E14 3PG 7 020 7515 4701 Island Health 145 East Ferry Road, London E14 3BQ 8 020 7510 2523 Limehouse Practice Gill Street- 11 Gill Street, London E14 8HQ 7 020 7515 7766

Pharmacies Name Address LAP Tel ARMS CHEMISTS 259 Poplar High St, London E14 0BE 8 020 7987 3493 BARKANTINE PHARMACY 121 West ferry Road, London E14 8JH 8 020 7987 4313 BOOTS THE CHEMISTS 15 Cabot Square, Cabot Place East E14 4QT 8 020 7512 9138 BOOTS THE CHEMISTS 15 Jubilee Place, Canary Wharf E14 5AX 8 020 7719 1178 BOOTS THE CHEMISTS 18-20 Vesey Path, Poplar, E14 6BT 7 020 7987 5364 BRITANNIA PERIMART LTD UNIT 9, 151 East Ferry Road, London E14 3BT 8 020 7538 3333

CUBITT TOWN PHARMACY 143 Manchester Road, Isle of Dogs, E14 3DN 8 020 7987 1487 DOCKLANDS PHARMACY 100 Spindrift Avenue, London E14 9BU 8 020 7515 5075 FELDY PHARMACY 35, Aberfeldy St, London E14 0NU 7 020 7537 3319 LANSBURY PHARMACY 173 East India Dock Rd, London E14 0EA 7 020 7987 1875 NASH CHEMIST 817 Commercial Road London E14 7HG 7 020 7987 1398

Healthy Lifestyle Services Information on healthy lifestyle services in Tower Hamlets is available on Make a Change, the online directory of healthy lifestyle services: www.towerhamlets.nhs.uk/makeachange .

Area Services Details

Health Trainers Health Trainers are local people trained to provide advice and support on See: www.towerhamlets.nhs.uk/makeachange leading a healthier lifestyle. They work in different venues across the locality providing sign-posting to a range of services, group sessions tailored to the Poplar and Limehouse Health and Wellbeing local community and one-to-one motivational support. Network CIC Newby Place Health and Wellbeing Centre Room 0A17 2nd Floor The team also have capacity to provide healthy lifestyle support to people in 21 Newby Place E14 0EY the community with mental ill health 020 7517 2600 ext.2603/4/5

[email protected]

Tobacco control Level 2 ( one to one support) and 3 smoking cessation services( groups): See: www.elc.nhs.uk/staying- healthy/tobacco/services-in-tower-hamlets/  Pregnancy & Early Years’ service or  Bangladeshi Stop Tobacco Project www.towerhamlets.nhs.uk/makeachange  Specialist Smoking Cessation Service or call the healthhotline on 0207 364 5016.

 Pharmacist

 GP practices

Alcohol Tower Hamlets Community Alcohol Team (THCAT) See: www.towerhamlets.nhs.uk/makeachange

The Tower Hamlets Community Alcohol Team (THCAT) offers an integrated TH CAT :22 Skylines Village, Limeharbour, system of treatment from education and brief intervention for non-problematic DocklandsE14 9TS 020 7093 2669 drinkers to detoxification and pathways into residential rehabilitation for dependent drinkers. [email protected] www.rapt-thcat.org.uk

Weight management Adult Weight Management services In Tower Hamlets are split into 2 main See: www.towerhamlets.nhs.uk/makeachange services: My Weigh and the Specialist Weight Management Service (SWMS). The service that you are initially referred to depends upon your BMI (Body Mass Index). My Weigh : Bromley By Bow Centre, St Leonards St, My Weigh Bromley by Bow, London E3 3BT

For those people with a BMI of 25-35 My Weigh will be the entry point into the My Weigh: 020 8980 6440 weight management services. Those with a BMI of 35 and above will be seen www.myweigh.org.uk initially in the Specialist Weight Management service.The My Weigh service is a community based weight management programme. My Weigh delivers a 12- week Core Programme which provides weekly support on a group basis. This is run in various locations across the borough.

Specialist Weight Management Service:SWMS SWMSRoom T11 Beaumont House, Mile End The specialist weight management service is an NHS run team staffed by Hospital, Bancroft Road, E1 4DG dieticians and clinical psychologists with regular input from an exercise specialist SWMS: 020 8121 4324/4145 and other Hospital Doctors as required.

Tower Hamlets Children’s Weight Management service More Tower Hamlets Weight Management Service (Children and Maternity), Children's Tower Hamlets Weight Management Service is for children aged 0-18 years who Physiotherapy Unit, Mile End Hospital, Bancroft are above a healthy weight and their families. .Tiers 2 and 3 Road, LondonE1 4DG The services includes: · Single point of referral (and self-referral) to Children’s Weight Management 020 8223 8485 Service, which includes tiers 2 and 3 of the local obesity care pathway. Patients [email protected] are then triaged to the appropriate tier of care based on their referral criteria. More info. ( click here)

Tower Hamlets Maternity Weight Management service (antenatal and Same contact details as for Childrens Weight postnatal) - antenatal and postnatal weight management service for pregnant Management above women or new mothers (until child's 1st birthday) with a BMI over 2 More info

Physical activity See Make a Change for details of services available including: See: www.towerhamlets.nhs.uk/makeachange

For adults Go to this site and tick physical activity and put E14 in the “area covered box and a list of the  Health Trainers services opposite will come up –  Jump Start exercise on referral

 Ability Bow Exercise Referral Scheme Or click here

 Adult Cycle Training Physical Activity services in E14

 All Ability Cycle Club

 Free swimming at GLL pools

 Sport4Women

 Walking clubs

 Young @ Heart health, fitness and social scheme for over-50s

 Safe and Steady Programme (Falls Prevention)

 For children and young people

 Junior All Ability Cycle Club

 Free swimming at GLL pools

 Active Play and Healthy Eating (for under-5s)

Healthy eating See Make a Change for details of services available including: See: www.towerhamlets.nhs.uk/makeachange

For adults Go to this site and tick healthy eating and put  Health Trainers E14 in the “area covered box and a list of the For children under-5 services opposite will come up  Active Play and healthy Eating  Cook 4 Life  Healthy Start Vitamins (for pregnant and breastfeeding women and children under four)

Food Growing Mapped here Capital Growth Spaces in E14

Community Food Growing - mapped Tower Hamlets Food Growing Network hosted Access to Tower Hamlets Food Growing Network by WEN click here

Council Services

One Stop Shop Name of Address Email (and web Tel (and fax) Description Opening times and service address) appointments

South Poplar South Poplar One Stop generalenquiries@tower 020 7364 5020 Tower Hamlets Council’s One 9.00am - 4.30pm One Stop hamlets.gov.uk Stop Shops offer face-to-face Monday - Friday Shop 15 Market Square contact and provide information (except the last and support with accessing all Wednesday of every Chrisp Street of the council’s services. month 10am and http://www.towerhamle London E14 6AQ 4.30pm) ts.gov.uk/content_pages The most popular services are: /contacts/one_stop_sho Housing and Council Tax ps.aspx Benefits, Housing provided by Tower Hamlets Homes, Council Tax, Social Services and Parking.

Idea Stores Name of Address Email (and web Tel (and fax) Description Opening times and service address) appointments

Idea Store Idea Store Chrisp Street ideastore@towerhamlet 020 7364 4332 As well as the traditional library Monday - Thursday s.gov.uk service, Idea Stores offer a wide 9am to 9pm Chrisp Street 1 Vesey Path range of adult education Friday 9am to 6pm East India Dock Road www.ideastore.co.uk classes, along with career Saturday 9am to London E14 6BT support, training, meeting 5pm areas, cafes and arts and leisure Sunday 10am to pursuits. 4pm

Idea Store Idea Store Canary ideastore@towerhamlet 020 7364 4332 As Above As above but Wharf s.gov.uk Sundays are Canary Churchill Place different : Sunday Wharf Canary Wharf www.ideastore.co.uk 12pm to 6pm London E14 5RB

Family Information Service Name of Address Email Tel (and fax) Description Opening times service and appointments

Family Contact is via Tel or email . First email To talk to an For free advice and Monday to Friday Information port of call for all services related [email protected] Information Officer information on local 8:00am to Service to children and families . ov.uk directly or for services for children, young 6:00pm additional advice and people and families (e.g. FIS guidance please call us childcare, childminders, tax on: 020 7364 6495 credits, childcare vouchers This is the Tower Hamlets AND Family Service Directory Link online guide to services for ON line here children, young people and Family families, including health . Services Directory

Children’s Centres

Name of Address Email Tel (and fax) Description Opening times service and appointments

Chrisp Street Main Centre: Chrisp Street Community Lead Chrisp Street Children Children’s Centres offer a Monday to Friday Children’s Centre, 23-27 Market vicky.badger@towe Centre (staff office): range of support and activities 8.30am to Children Place Way, London E14 6AH rhamlets.gov.uk for families with children aged 5.00pm Centre 020 7364 2856 under- 5. Other delivery venues: Chrisp Street Aberfeldy Centre, Aberfeldy Road Activities Family Support Services London, E14 0NU Outreach, signposting and referral based work for local Trussler Hall, 78 Grundy Street, families, which includes one to London E14 6AE one support and home visits. Working in partnership with schools, health services and other organisations. Teviot Centre, Wyvis Road, London E14 6QD Help and advice with:  Claiming benefits  Childcare funding  Family Support

Around 115 Three Colt Street, London Community Lead: Tel: 020 7364 0540 Job Club and Volunteering Opening hours – Poplar E14 8AP  One-to-one appointments Monday to Friday Children’sCe Sheikh.Ahmed@tow Opening hours –  Volunteering 8:30am to ntre erhamlets.gov.uk Monday to Friday opportunities 5:00pm 8:30am to 5:00pm  Access/support into training, employment and Around Poplar courses Activities

Isle of Dogs Island House Community Lead: Isle of Dogs Activities Monday to Friday Childrens Roserton Street, 8.30am to Centre London E14 3PG Anita.gardiner@tow 5.00pm OR erhamlets.gov.uk Millwall Park, Stebodale Street London E14 3BX

Services addressing the wider determinants of health

Social Welfare Advice Social welfare advice includes advice in five main areas:  Welfare Benefits  Debt  Housing  Consumer  Employment

Services will also usually provide referral on to other specialist services including: legal advice; money management; fuel poverty and utility arrears projects; immigration advice.

Down load Where to Go for Advice in Tower Hamletshere.(PDF 231kb) A list of those organisations who offer advice on debt problems at generalist and specialist level can also be downloaded here (PDF 234kb).

All services listed on Tower Hamlets Website accessible Social Welfare Advice / Community Legal Services

Name of Address Email (and web Tel (and fax) Description Opening times and service address) appointments

Limehouse Limehouse www.limehouseproject. Tel: 020 7538 Advice on welfare benefits, housing Drop in session Project - ProjectCheadle Hall, org.uk 0075 debt and immigration provided Cheadle House, Copenhagen Place, Bengali speaking advice workers available, Mondays: 9.30am- London E14 7EY outreach services also provided. 1pm (LIFRA Hall) Full details Here Tuesdays: 9.30am-

Also Drop in service: ( see next collumn) 1pm (Cheadle Hall) Thursdays: 9.30am- LIFRA Hall Appointment service :Cheadle Hall 1pm (Cheadle Hall) site:Mondays: 9.30pm-1pm 7 Halley Street Fridays: 9.30am-1pm Fridays: 9.30pm-1pm London (LIFRA Hall) E14 7SS Outreach at Trussler Hall Mondays: 2pm-4pm (Trussler Hall - phone Cheadle Hall 020 7538 0075 book an appointment) Cheadle House Outreach at Shahjalal Community Centre Copenhagen Place Fridays: 11am-1pm E14 7EY

Trussler Hall 78 Grundy Street . E14

Island Island Advice Centre LINK Tel: 020 987 Free, confidential, independent advice Drop in Advice Roserton Street, 9379 on welfare rights, housing, debt and Centre & London E14 3PG Full details here (Telephone generalist advice from basic advice and Advice by Right Shop Advice assistance to court and appeal level. appointment Outreach sites session Bengali speaking advice workers Telephone Advice available Alpha Grove Community Tel: 020 7739 see previous column Centre E14 8LH 4173 (Rights Drop in Advice Service for details Splash Offices : Wigram Shop Bethnal Mon 1-3 pm Alpha Grove Community House, Will Crooks Estate Green office) Centre, E14 E14 0DE Wed 10.30 – 12.30 Island House Thursdays 1-4 pm Splash Offices) Trussler Hall 78 Grundy Street E14 Advice by appointment

Vietnamese session benefits /housing/debt :Tuesdays 10.30 -12.30 at Island house phone 0207 538 4986 for apt Debt : Fridays 10- 12 Trussler Hall phone Also The same 020 7510 9781 book an appointment if organisation provides a you are a Poplar HARCA tenant service at The Right Employment Advice Fridays 11-1pm Shop: 296 Bethnal Green Island House Phone 020 7377 0773 Road, London E2 Telephone Advice Sessions Mon – Friday10- 12 & 2-4pm Phone 020 7987 9379 to book an appointment, for general advice or to discuss your case

South South Bromley Full details Here 020 7987 9584 Free, confidential, independent advice on Bromley Community Shop welfare rights, housing, debt, immigration Forum 27 Aberfeldy Street [email protected] from basic advice and assistance to London m casework. Also undertakes benefits to Aberfeldy E14 0NU appeals level. Estate Drop in - Monday and Tuesday 9.30am- 1.00pm By appointment - Monday to Friday from 9.00am to 5.00pm By telephone - Friday 9.30am-1.00pm Outreach Teviot Centre - Tuesday 1.00pm-4.30pm, Thursday 2.00pm- 5.00pm Social Limehouse Practice Gill 020 7515 2211 Ring for Times /days Welfare Street Health Centre advice in Provide social welfare advice to patients in their local practice.Appointments

GP All Saints Practice 020 7093 3895 with advisors are 30 minutes (longer for practices complex issues.) Advisors will do follow up work at their own base. Complex Island Health (includes 020 7363 1111 cases are referred to specialist Advisors Island Medical Centre) either at own base or other agencies. 020 7515 4860 Home visits for housebound patients Chrisp Street Health can be arranged. Centre 020 7791 8080 Barkantine Health (first Wednesday of month)

GP addresses are at the front of this Guide

Other Legal advice Name of Address Email (and web Tel (and fax) Description Opening times and service address) appointments

Citizens Tower Hamlets Email Advice: Tel: 020 7247 1050 The Citizens Advice service Mon – Fri (Pre Advice towerhamlets@eastend helps people resolve their legal, booked Bureau Citizens Advice Bureau: cab.org.uk money and other problems by appointment only) providing free, independent and Whitechapel Street, confidential advice, and by London E1 5NP influencing policymakers.

Free help or legal advice over the phone for problems with debt, housing, employment, education and welfare benefits and tax credit for those who qualify for legal aid. Please call 0845 3454 345 (www.communitylegaladvice.org.uk.).

Financial capability/money management Name of Address Email (and web address) Tel (and fax) Description Opening times service and appointments

Island Advice Island House, Roserton See above under Social 020 7987 Money and debt advice that helps people Monday to Centre– Street London E14 Welfare Advice 9379 with their debt problems Thursday 10am -12noon Leave address/phone details at other times and someone will contact you to book an Limehouse Cheadle House See above under Social 020 7538 appointment Project Copenhagen Place E14 Welfare Advice 0075 7EY

The Claim the Max project provides benefits Claim the CAB website advice guide 020 7247 advice sessions at various centres in Tower Max Citizens Advice Bureau 1050 Hamlets http://www.adviceguide.or Tower Hamlets 32 Drop-in advice sessions – Monday to Friday g.uk/index/life/benefits.ht Greatorex Street, 9.45am-5pm m London E1 3NH Telephone advice 0870 126 4014 – Monday to Friday 1.00pm – 5.00pm There is also a legal advice drop in session on Tuesdays from 7pm

www.toynbeehall.org.uk Toynbee Hall 28 Capitalise 020 7392 Commercial Street, E1 2935 6LS

Money Limehouse Project 020 7538 The Money Mentor project will deliver Mentors Cheadle House 0075 accredited financial capability, smart money (commencing Copenhagen Place E14 management and mentoring skills courses to October 2012) 7EY a wide range of people from within the local

community. In addition they will provide one to one sessions offering support and training to local people around: income maximisation; budgeting and money management; understanding and accessing appropriate financial products. National telephone helplines and websites – information and advice on benefits, money and debt problems. Debt Advice Foundation 0800 644 60 89

(www.debtadvicefoundation.org). National Debt line 0808 808 4000 (www.nationaldebtline.co.uk). Consumer Credit Counselling Service

0800 138 111 (www.cccs.co.uk). Turn2us www.turn2us.org.uk (includes an online benefits calculator). Citizens Advice Bureau www.adviceguide.org.uk

Employment Name of Address Email (and web address) Tel (and fax) Description Opening times and service appointments

Skillsmatch Skillsmatch skillsmatch@towerhamle T: 020 7364 3727 Skillsmatch works with a range of Monday - Friday, ts.gov.uk strategic partners to support job 9am - 5pm Canary Canary Wharf seekers wishing to secure Wharf 8 Heron Quays sustainable employment. by appointment Recruitment London E14 4JB F: 020 7515 4291 and Training www.towerhamlets.gov.u Centre k/skillsmatch

Poplar Poplar HARCA employment&training@p 020 7515 0978 Support to help you find Monday and HARCA Employment and oplarharca.co.uk or 020 7510 employment or training that suits Thursday 9.30am Employment Training Team 9770 your needs. Including: to 1pm (drop-in) and Training Team Trussler Hall

78 Grundy Street  Personal Advice London, E14 6ND http://www.poplarharca. F: 020 7517 9265  Further learning or training Monday and co.uk/Community/Worka Thursday 2pm to ndtrainingsupport  Volunteer/work 5pm (Job club no Placements appointment needed)  Apprenticeships Tuesday and  Expert job search advice Wednesday  Workshops 9.30am to 5pm (by appointment)  Free job-hunting facilities

 Continuing support

JET at the Job, Enterprise and reception@towerproject. T: 020 8980 3500 Specialist supported employment Tower Training Services org.uk services for disabled people and Project Unit 2, Candy Wharf, people with long term health 22-32 Copperfield Road, conditions. Rapid progression Mini com: 020 E3 4RL towards employment is supported 7791 0596 through the provision of: http://www.towerhamlet s-jobhunters.org.uk/  Employment Support  Training

 Social Enterprise

 Employer Engagement

Education and Training (see under Employment services also) Name of Address Email (and web address) Tel (and fax) Description Opening times service and appointments

Idea Idea Store Canary ideastorelearning@tower Tel:020 7364 4332 Idea Store Learning offers a range of Courses available StoreLearnin Wharf: hamlets.gov.uk courses at low-cost including 7 days a week, g courses in: daytimes and Churchill Place evenings, Canary Wharf  Business and finance delivered in www.ideastore.co.uk London E14 5RB venues across the Tel: 020 7364  Cookery 4332 borough. Idea store Chrisp Adult  Family Learning Street: Education 1 Vesey Path East India Centre’s  Fashion and textiles Dock Road Poplar To enrol call 020 London E14 6BT  Fitness 7364 5665 between 10am-  Foreign languages and 4pm or visit your interpreting local Idea Store

 Health and wellbeing

 Information technology (IT)

 Performing arts

 Photography

 Technical education

 Visual arts

Tower Delivery centres in the [email protected] 020 7510 7777 Tower Hamlets College delivers Courses available

Hamlets locality include: adult education courses in: Mon – Fri, College  Literacy and numeracy daytimes and Web: www.tower.ac.uk Burdett  GCSEs evenings, Neighbourhood Centre  Access to higher education delivered in Masjid Lane, Off  Work life sills venues across the Wallwood Street, E14  Business, finance and borough. 7BW accounting  Computing Linc Centre  Creative arts 70 Fern Street, E3 3PR  Hair and beauty St Paul’s Way School  Health and social care Shelmderdine Close,  Childcare E3 4AN  IELTS  ESOL

Fuel Poverty Name of Address Email (and web Tel (and fax) Description Opening times and service address) appointments

East End Bromley by Bow Centre [email protected] 0208709 9737 Individuals and families with Contact the team to Energy Fit at St Leonard’s Street rg.uk utilities arrears (gas, electricity, arrange an the Bromley E3 3BT water). Advisers can help clients appointment by Bow www.bbbc.org.uk to: Centre  Clear all their utilities debts.  Purchase essential household items such as beds, cookers, washing machines,

refrigerators  Clear their telephone, council tax, rent payments  Apply to pay for bankruptcy, debt relief orders  Give general energy efficiency advice Private Tower Hamlets PHIT Email: Tel: 020 7364 2521 Fuel poverty is a major issue in Mon to Fri 9am to Housing Mulberry Place (AH) energy.services@towerh Tower Hamlets, where many 5pm Improvement PO Box 55739 amlets.gov.uk households are on low incomes Team (PHIT) 5 Clove Crescent Fax: 020 7364 2533 and living in hard to heat London E14 1BY homes. The council has adopted an affordable warmth policy in an attempt to assist fuel poor residents.

If you are concerned about this problem, or need direct assistance with heating, why not use our affordable warmth referral service?

East London Programme managed by For referrals: Fax for referrals:  Measures Programme Referral form Affordable East London Housing [email protected] available from Public Warmth Partnership v.uk 020 8430 1575  Residents in private Health Project housing may be able to 4th Floor, Roycraft access support to improve House, 15 Linton Road, Volunteer hotline: the energy efficiency of Barking, IG11 8HE www.elhp.org.uk 020 8430 3598 (ask their homes including: for Volunteer  Heating repairs or Referral upgrades

Administrator)  Loft and or/cavity wall insulation

 Volunteer Programme

 Residents in private or social housing can receive advice and support from volunteers

Services and Groups for Older People Name of Address Email (and web Tel (and fax) Description Opening times and service address) appointments

Link Age Plus St. Matthias Community [email protected] 020 7987 0257 Link Age Plus - Promoting the health Neighbours in - Centre, 113 Poplar High and well being of older adults in Tower Poplar covers LAP's Neighbo Street, London, E14 0HE Hamlets 7 & 8 in Tower Hamlets. urs in Current activities among the Networks Poplar include: • Art projects • Complementary therapies • Computer classes • Dance groups • Exercise classes • Lunch clubs • Outings

LinkAge+ Appian Court Older info@ageuktowerhamle 020 8981 7124 LinkAge Plus is a service to help Referral form People's Resource ts.org.uk anyone aged over 50 in Tower available on Make Centre 87 Parnell Road, Hamlets to make the most of later life. a Change E3 2RS They support people to live a healthy www.towerhamlet and more active life, and promote s.nhs.uk/makeacha independence and involvement in the nge local community. Services and activities include: keep fit, dancing, chair based exercise, coffee mornings, knitting, art classes, IT classes, health talks and advice services.

Volunteering and Time Banking Name of Address Email (and web Tel (and fax) Description Opening times and

23 Local Services Guide Limehouse, East India & Lansbury, Millwall, Blackwell & Cubbitt Town service address) appointments

Volunteer Volunteer Centre Tower [email protected] 020 7377 0956 Will help people find the right Office hours are Centre Tower Hamlets volunteering opportunity for them. 10am to 6pm, Hamlets Norvin House, 45-55 Monday to Friday. Commercial St, E1 6BD www.vcth.org.uk

Bromley By St Leonards St, Bromley [email protected] 07508 864 139 For each hour a member spends helping Drop in coffee Bow Time by Bow, London E3 3BT g.uk someone, they get an hour of afternoon Thurs 2 Bank somebody else's help in return, in the – 3.30pm in Pie in form of a 'time credit'. They can 'spend' the Sky Café. this time credit asking for help themselves; gardening, bicycle repairs, shopping, DIY - the list is endless

Timebanking explained

Mental health support Name of Address Email (and web Tel (and fax) Description Opening times and service address) appointments

Mind in Open House [email protected] 020 7510 1081 MIND provides a wide range of Tower 13 Whitethorn Street services for people who have Hamlets and London , E3 4DA http://www.mithn.org.u experienced mental health Newham k/ problems. Services are flexible, responding to clients’ needs and clients are encouraged to socialize and make their own decisions.

Services include: Counselling Welfare advice Advocacy Support services – casework and group work Complimentary support and activities including art, music, homeopathy, woodwork, creative writing, healthy lifestyles. BowHaven BowHaven [email protected] 020 7364 5531 or BowHaven is a user run mental 07507 002 350 health centre which supports the Bow Community Hall running of several groups of mental health service users and 1 William Place, Roman www.bowhaven.org.uk encourages mental health service Road, London, E3 5ED users from all ethnic backgrounds to take up use of available space at the centre. Activities include massage, advice sessions, trips out, quizzes, community events, cooking and much more.

PoLLeN Bromley by Bow Centre [email protected] 020 8709 9714 PoLLeN offers a range of therapeutic horticultural and art- St Leonard’s Street related activities for people experiencing stress, anxiety, E3 3BT www.bbbc.org.uk panic attacks, agitation, low mood, lack of confidence or difficulty in coping with day-to- day life. Motivational coaching sessions are also offered to members of the project in which

they are helped to overcome challenges and move forward positively to reach their goals.

Information collated by:

Public Health Locality Manager – North East Locality Tower Hamlets Public Health NHS North East London and the City 4th Floor, Aneurin Bevan House, 81 Commercial Road, London E1 1RD Tel: 020 7092 5222, Mobile: 07852 919630

September 2012