Date of Notification

Introduction … Pakistan’s achievements in economic management and structural policies in recent years have been widely acclaimed both domestically and internationally. However, the social sector performance lags far behind the economic achievements due to weak public service delivery capacity. There is thus a dire need to improve efficiency and effectiveness of the public sector and make it result-oriented, client focused, responsive and accountable. Taking cognizance of the gravity of the situation, the Government of Pakistan has set up a National Commission for Government Reforms (NCGR).

NATIONAL COMMISSION Why another Commission for FOR Reforms GOVERNMENT REFORMS There are several compelling reasons for the establishment of the NCGR and reforming the public sector. Some of the most important reasons include as follows: -

a. A large number of government owned July 2009 corporations and businesses have been privatized reducing the administrative burden on government.

National Commission for Govt. Reforms b. A new tier - local government - has been Prime Minister’s Secretariat introduced that requires reallocation of Islamabad – 44000 Phone: 92-51-9203932 / 051-9206329 resources and strengthening of capacity. Fax: 92-51- 9205377 / 051-9202419 Email: [email protected] c. The unbundling of the policy, regulatory Website: www.ncgr.gov.pk and operational responsibilities of the Federal Ministries requires a shift of skill gaps in the context of functions focus. assigned to organizations of government d. The civil services in Pakistan suffer from at all levels; a variety of weaknesses including poor d. the redesigning of rules and core training and morale and have to be business processes at all levels of reorganized. government to achieve functional e. The opportunities provided by e- efficiency, client orientation, cost government have not yet been fully reduction, transparency and a shift of realized to improve the access of focus from process compliance to output common man. and outcomes; e. inter-linkages between federal, Terms of Reference (TOR) provincial and local public services with The TOR of the Commission states that it a view to strengthening the federation shall review and make a clear, precise and through increased transaction efficiency implementable set of recommendations in and smoother conduct of business; respect of: f. public service design for all tiers of a. the division of functions, responsibilities government that would include: and accountabilities among the federal, provincial and local governments to (1) the structure of the public avoid duplication, overlap and functional services at all levels in view of redundancy; functional reassignments; b. the appropriate size of government (2) recruitment, training, placement, organizations at each tier of government promotion and career planning including attached departments, for the public services;

autonomous bodies, public sector (3) the development of human corporations and other entities in the capital through training and light of the responsibilities and functions higher education. assigned to each; (4) Indicators for qualitative and c. improving existing institutional capacity quantitative measurement of through identification and meeting of performance for diverse Secretary Establishment Division professions and services; Secretary Finance Division Secretary (5) Compensation packages and Mirza Shams-ul-Hasan PSP performance based incentives; D.G NCGR (6) Measures to fill capacity gaps in the interim; Sub-Committees of the Commission In order to address bottlenecks in the service g. legislative requirement to implement delivery and to provide relief to the common the plan; people, the NCGR in its meeting decided to h. resource requirement to implement set Two Sub-Committees on the following the plan; important subjects: - i. a strategy to manage the proposed a. Civil Service Reforms changes & transformation; and b. Coordination between Federal & Provincial Governments j. a monitoring mechanism to monitor the implementation of the approved The primary strategy of the NCGR is to recommendations. work closely with all the stakeholders within and outside the Government at the Federal, Composition of the Commission Provincial and District level and develop The NCGR has the following composition: - strong ownership of the reforms. The NCGR Chairman does not want to reinvent the wheel but Chaudhary Abdul Ghafoor would capitalize upon different reform Members initiatives being carried out at various levels Mr.Khan Ahmad Goraya of government all across the country. The Mr. Muhammas Hasan Bhutto objective is to supplement, augment and Mr. Sikandar Jamali channel the efforts of these stakeholders Mr. Iftikhar Ahmed Khan instead of substituting them. Dr. Nelson Azeem Dr. Parveen Qadir Agha Mr. Afzal Ali Shigri

Ex-Officio Members Secretary Cabinet Division, Composition of the Sub- b. Performance – based promotions and Committees career progression for all public sector The Composition of the Sub-Committee of employees with compulsory training at the NCGR is given below: - post induction, mid-career and senior Civil Service Reforms management levels. a. Mr. Muhammad Hasan Bhutto, Convener c. Equality of opportunities for career a. Mr. Khan Ahmed Goraya, Member advancement to all employees without b. Mr. M. Ismail Qureshi, Member preferences or reservations for any Secretary Establishment, particular class. c. Mr. Sana Ullah, , Secretary Director (A&A) NCGR d. Replacement of the concept of Superior Services by equality among all cadres Coordination between Federal & and non-cadres of public servants. Provincial Governments e. Grant of a living wage and compensation d. Mr.Khan Ahmed Goraya, Convener package including decent retirement e. Mr. Muhammad Hasan Bhutto, Member benefits to all civil servants. f. Mr. Iftikhar Ahmed Khan, Member f. Strict observance of security of tenure of g. Mr. Zafar Mehmood, Member Secretary Cabinet office for a specified period of time. h. Mr. Zafar Yab Ahmad, Secretary g. Separate cadre of regular Civil Services Director (Reforms) NCGR at All Pakistan, Federal, Provincial and District levels co-existing with Areas of Reforms contractual appointments. h. Creation of an All Pakistan National Keeping in view its TOR, the NCGR has Executive Service (NEC) for senior identified the following key areas of management positions drawn through a reform:- competitive process from the Federal, Civil Service Reforms Provincial and District level Civil a. open, transparent merit – based Servants and outside professionals. recruitment to all levels and grades of i. Introduction of four specialized cadres public services with Regional under the NES for Economic Representation as laid down in the Management, Social Sector Management constitution. and General Management. Government Structure Provincial Governments to become the main vehicle for inter-ministerial a. Devolution of powers, responsibilities coordination and dispute resolution and resources from the Federal to the among various ministries. Provincial Governments. i. District level officers interacting with b. Establishing inter-governmental the general public in day-to-day affairs structures with adequate authority and should enjoy adequate powers, authority, powers to formulate and monitor policy status and privileges to be able to resolve formulation. the problems and redress the grievances c. Clear separation of policy making, of the citizens. regulatory and operational j. Police, Revenue, Education, Water responsibilities of the Supply, Health are the departments Ministries/Provincial departments. which are highly relevant for the day-to- d. Making each Ministry/Provincial day lives of the Ordinary Citizens of this department fully empowered, adequately country. The internal governance and resourced to take decisions and structures of these departments and accountable for results. checks and balances on the discretionary e. Streamline rationalize and transform the powers of the officials have to be attached departments/autonomous introduced. bodies/ subordinate offices/ field offices etc. into fully functional arms of the Business Process Reengineering

Ministries for performing operational a. All laws, rules, regulations, circulars, and executive functions. guidelines issued by any Government f. Reduce the number of layers in the ministry/ department/ agency should be hierarchy of each Ministry/ Provincial available in its most up dated version to department. the general public free of cost in a user- g. Cabinet Secretary to perform the main friendly manner on web page and in coordinating role among the Federal electronic and print forms at public Secretaries on the lines of the Chief places. Secretary in the Provinces. b. Service standards with timelines for each h. Revival and strengthening of the type of service rendered at the District, Secretaries Committee at the Federal/ Thana and Union level should be process but the most difficult aspect is developed, widely disseminated and the ………. Training and a change in the posted at public places in each culture, attitude and practices. E- department. Government should be driven by c. Rules of Business at the Federal, business needs rather than crafted as an Provincial and District Governments elegant technical solution. should be revised to make them simple, NCGR Website comprehensible empowering the The website of NCGR is accessible at Secretaries/ Heads of Departments/ www.ncgr.gov.pk. District Coordination Officers to take decisions without multiple references, Contact NCGR and its Members

clearances and back and forth movement Chaudhary Abdul Ghafoor 051-9203932 of files. Post-audit of the decisions taken Fax: 051-9205377 should be used to ensure accountability Mr. Khan Ahmad Goraya, 0333-5194949 Member rather than prior clearances. 0300-3044150 Mr. Muhammad Hasan 021-5835339 d. Delegation of financial, administrative, Bhutto, Member 0343-5425009 Mr. Sikandar Jamali, Member procurement, human resource 081-2838961 management powers should be revisited 0300-6125401 Dr. Nelson Azeem, Member and adequate powers commensurate with 0300-5219688 Dr. Parveen Qadir Agha, 051-9204070 the authority should be delegated at each Member 0300-8502226 Mr. Afzal Ali Shigri, Member tier of the hierarchy. 051-2870852-3 e. Estacode, Financial Rules, Accounting Secretary, Cabinet Division, 051-9213562 and Audit Rules, Fundamental Rules and Ex-officio Member Fax: 051-9201357 Secretary, Establishment 051-9212118 all other rules in force should be Division, Ex-officio Member Fax: 051-9207016 reviewed systematically and revised to Secretary, Finance Division, 051-9202373 bring them in line with modern Ex-Officio Member Fax: 051-9201857 management practices. Mirza Shams-ul-Hasan PSP 051-9206329 Secretary/ D.G NCGR Fax: 051-902419 f. E-Government should be gradually Mr. Sana Ullah 051-9202879 introduced in a phased manner. Director (A&A) NCGR Technological solutions, hardware and Mr. Zafar Yab Ahmad, 051-9207981 Director (Reforms) NCGR software applications are easy part of the