Visits to Dolphin Pool and Rossmore Leisure Centre

APPENDIX A

BOROUGH OF POOLE

SLM REVIEW TASK AND FINISH GROUP

NOTES OF MEETING

HELD ON TUESDAY, 5TH AUGUST 2008

VISITS TO DOLPHIN POOL AND ROSSMORE LEISURE CENTRE

Present:

Councillors Chandler, Mrs Lavender and Mrs Moore

Also attending:

Steve Cattle, Legal and Democratic Services Anthony Rogers, Leisure Services

1. DOLPHIN POOL

 General

The Dolphin Pool was built in the early 1970’s and at that time was just a Pool facility. Over the years other activities have been included and the most recent work undertaken by the Council involved the creation of a changing village which did away with segregated facilities. Since the SLM Contract was entered into substantial refurbishment has been undertaken as follows:-

1. Foyer – this has seen improvements to make it more friendly and welcoming and more in line with other private sports facilities. Recently a barrier entry system was provided allowing the use of swipe cards etc. This also will mean that more accurate attendance figures will be obtained. Up-to-date vending machines have also been provided but there is no standalone catering facility.

SLM plan to carry out further work to the foyer area to provide a customer activity centre with displays and will also house the membership team enabling face to face contact with customers. There are also plans to provide more of a colourful and attractive visual impact to the outside of the building drawing customers in.

It was emphasised that there were originally plans for a lift to the first floor of the building but this was removed from the Contract and therefore it is impossible for people with disabilities to either use the viewing area or the studio. However, staff are readily available to assist with people in wheelchairs etc., to use the pool.

1 2. Fitness Suite – a “state of the art” fitness suite including television screens and a sound system have been provided which also includes up-to-date “state of the art” gym equipment including free weights. It is clear that this investment would have been beyond the capabilities of the Council and is very well used. Currently there are 1,700 members with a target of 2,000 being hoped for. Originally in the Council run facility had a membership of 120.

3. Changing facilities for members – utilising the old ladies changing room SLM have now converted this into an upmarket and clean/tidy changing facility for members only and a private sports club feeling has been created.

4. The Pool – structural works were carried out to the diving boards as these were in a bad condition before SLM took over. The pool now has substantial pieces of play equipment for young children and there are many swimming programmes and sessions available. There is now a different feeling to that of a traditional Council swimming pool. Branding was also evident throughout the pool and the building giving a quality message.

5. Dance Studio – SLM have refurbished what was the old gym on the first floor and provided new lighting and sound system and provided a sprung floor for dance sessions, aerobics etc., and this is well used.

6. General – in view of the transfer of liability from the Council to SLM financial risk is now reduced and this has seen many benefits to the Council with new facilities provided in the pool building. Behind the scenes, SLM provided a new boiler in 2007 for the swimming pool. During the visit members noted that the outside of the building was less attractive and there were many weeds and rubbish growing in the area between the car park and the building making this less attractive as visitors walked by and therefore could have an effect on “drop in” customers. The landscaping around the pool was also felt to be sub- standard.

2. ROSSMORE LEISURE CENTRE

The Joint Use facility has evolved and benefited from substantial Lottery Funding some years ago which created a modern swimming facility with a gym and internationally renowned trampolining centre. Therefore refurbishment work by SLM has not been as substantial here as in the Dolphin Pool but improvements have nevertheless been made.

1. Foyer – again works have been carried out to the foyer making it more welcoming and upmarket giving it a private sports club feel with promotion materials and branding on view. Emphasis has been given by SLM to:-

 Operations

2  Health and Safety issues  Personnel Management  QUEST accreditation

A catering outlet with seating adjacent to the pool has been provided.

2. Pool area – this is a relatively new facility and therefore SLM has not invested large amounts other than play equipment and swimming programme initiatives have been put in place. The pool area and changing facilities are up-to-date and well maintained with no signs of vandalism etc. The pool is extensively used from 5.30 in the morning until late at night catering for many community groups and swimming clubs who use this facility.

3. Gym – a private sports club feel has been provided in the gym area with the provision of state of the art equipment with appropriate lighting, a sound system and television screens which have seen an increase in membership figures (now 800). Free weights are also available.

Unfortunately Rossmore will not be able to achieve Inclusive Fitness Initiative accreditation (IFI) as there are problems with access for people with disabilities in view of the large amount of equipment which has been provided. However, the Dolphin Pool will achieve such accreditation.

4. Play area – this equipment was provided by the Council some years ago and is still extensively used by young children especially at weekends and school holidays.

5. School sports hall – this hall is jointly used with the school and has an extensive rock climbing frame. SLM have undertaken improvements to the floor at no cost to the school. The centre has seen a substantial increase in badminton due to the closure of Poole Sports Centre. The school does not contribute to any maintenance costs.

6. Hall A – again a Joint Use Facility but is predominantly used by the school and show signs of an extensive lack of maintenance which includes holes in the walls and many in the ceilings and broken windows. It is hoped that this room could be refurbished to provide a much needed judo and martial arts facility. Despite the deplorable conditions, people were still using it during a visit to play badminton.

7. Parallel bar – extensive refurbishment was currently under way to turn the parallel bar into a Studio for yoga, aerobics etc. and this has been paid for by Planning Obligations Funding and SLM.

8. Trampoline centre – this facility had been provided for some years and is internationally renowned for providing top class instruction in trampolining and was extensively used. SLM contribute £20,000 per annum for the replacement of equipment.

3 9. Changing rooms – some of the changing rooms used by the school were below standard and had been extensively vandalised allegedly by school children and were currently in an unfit condition and no contribution towards maintenance was forthcoming from the school. SLM had taken the initiative to refurbish the changing rooms and it was planned that these would then be handed over the school for them to maintain in the future absolving SLM of all responsibilities other than Health and Safety/ inspections etc.

10.Issues – it was clear during the visit that there were issues with the Joint Use at Rossmore Leisure Centre and whilst improvements had been made there were still outstanding issues primarily with regard to vandalism and associated costs and there was a need for clarity on responsibilities for maintenance and such other things as utility bills. Despite improvements by SLM there were still uncertainties on who was responsible for various parts of the building and it was hoped that these could be dealt with as soon as possible. One example raised during the visit was that the children from the adjoining school had no alternative but to use the toilet facilities at the Sports Centre rather than use their own and this had caused substantial vandalism problems. Despite the problems the building was generally clean and tidy and had a well cared for feel about it.

The Rossmore Leisure Centre was a key site for patient referrals but there were issues which needed to be resolved in that the management and administration of patient referrals was dealt with by Leisure Services and operations by SLM and it was felt that if these were combined and dealt with by SLM this would bring about real improvements. Staff management was a key area for SLM and turnover of staff was relatively low now with a greater emphasis on in-house training of staff which had resulted in lower accidents and better records being kept for such things as legionnaire’s inspections which had in the past not been carried out.

SLM also felt that a shoX gym would be really beneficial and this would be provided for young people it was hoped could be provided at other SLM sites. There were cost implications if this was proceeded.

3. ASHDOWN LEISURE CENTRE

Members of the Task and Finish Group (Councillors Chandler, Mrs Lavender and Mrs Moore) attended Ashdown Leisure Centre on 2 September 2008 and their findings were as follows:

 General

The Reception Area at Ashdown Leisure Centre is modern and welcoming. The area is clean and tidy and SLM have installed a new ceiling and lighting/carpet giving it a up-market feel. SLM branding and information on courses/feedback opportunities is widely available. Staff were particularly friendly at this Leisure Centre.

4  Gym Area/Studio – Ground Floor

The previous Squash Courts have been changed into an up-market Gym and Studio area which also caters for body pump classes. A new floor and ceiling has been provided and up-to-date equipment is available.

There is an issue with regard to school use and the fact that they have priority over the facilities but this has an effect on SLM and income. The School have a legal right to use this facility but a workable partnership is needed. SLM want a 2 hour slot in the morning for group exercise but the school are insisting on their use. This causes particular problems for SLM.

 Gym Area (Upstairs)

This was previously the bar area and has now been turned into a modern and bright up-market gym facility with up-to-date equipment. SLM branding is widely available and includes training programmes.

The facility has the feel of a private gym with TV screens and air conditioning.

Again, the school can use these facilities which causes some conflict with SLM but here they have to book in advance if the school wish to use the gym. The new facilities and SLM initiatives have clearly opened up new business for SLM and this has had an effect on staff numbers which have increased due to the increase in usage.

 Changing Rooms for Members

These are of a very high specification with modern lighting and up-market shower area which includes brand new lockers. The facilities are on a standard similar to private gyms.

 Multi Purpose Room

A Multi Purpose Room is available as a “chill out” area but this has not been utilised by clubs and therefore there is a possibility that this could be used in the future for a massage room etc.

 Changing Rooms for Non Members

These facilities were extensively modernised by SLM but are also used by the School and there is extensive vandalism to the ceiling tiles and the area generally is not up to the standard in other parts of the Leisure Centre. The School have indicated that SLM are responsibe for the changing rooms but it is their pupils who are causing the damage and this would have an effect on non members of the Leisure Centre using the same facilities. There is a need for a balance between the School and SLM on who is responsible for the damage/graffiti by school children

5 when they are in the Leisure Centre. There is currently a zero cost to the school but school children are causing the damage. It is clear that SLM are fulfilling their obligations but with difficulties.

 Sports Hall

SLM have not spent any money on the existing Sports Hall.

 Sports Pitches/Athletics Track

The Council is still responsible for the maintenance of outside facilities but income from use goes to SLM who manage the facilities. There is a budget of £15,000 for maintenance of the three Leisure Centres but this is not adequate as £10,000 was recently spent on repairs to the astro turf alone.

The corridor area from the pitches/athletics track into the Leisure Centre is extensively used by non members and pupils from the adjoining school and this has resulted in some vandalism. SLM try to keep on top of the problem with difficulty.

Members noticed that there were no litter bins in the outside area and SLM confirmed that this area is usually strewn with rubbish during school times.

The Athletics track has recently been cleaned at a cost of over £5,000.

Furthermore, a request had been received from Poole Town Youth Football Club to use the grass area inside the track as a football pitch and the Area Committee/Planning Obligations Working Party would be considering funding issues in due course.

The tennis courts were currently not in use and were therefore falling into disrepair.

 Membership

Currently 200-300 people used the gym each day and membership of the Centre was currently 600 and the target was 1,400 by March 2009.

 Management/Operations

SLM had put in place extensive training plans/programmes and Health and safety plans since taking over the Leisure Centre and staff had seen a significant shift in emphasis in these aspects and it was clear that there were tighter protocols now in place. Consistent branding and management/operations were in place in all SLM facilities.

6 APPENDIX B NOT AVAILABLE ELECTRONICALLY

APPENDIX C NOT AVAILABLE ELECTRONICALLY

7 APPENDIX D

SLM Review Working Party – Feedback from Users

 POOLE HEART SUPPORT GROUP

1. VERY SATISFIED WITH IMPROVEMENTS 2. HAPPY WITH HOURS OF OPERATION & EQUIPMENT WHICH IS AVAILABLE 3. CENTRES ARE CLEAN & WELL MAINTAINED

 POOLE HOCKEY CLUB (ASHDOWN)

1. INVESTMENT APPEARS TO CONCENTRATE ON GYM AT THE EXPENSE OF OTHER FACILITIES 2. MINOR IMPROVEMENTS TO CHANGING ROOMS AN IMPROVEMENT BUT NOT ENOUGH FOR 2 TEAMS TO USE. 3. SOCIAL FACILITIES & BAR HAVE BEEN LOST SO AFTER MATCH SOCIALISING HAS TO BE FOUND ELSEWHERE 4. CONCERN ON ASTROTURF NOT BEEN REPLACED AS PART OF IMPROVEMENTS & PROBLEMS WITH LEAGUE MATCHES 5. NO OTHER HOCKEY FACILITIES IN THE BOROUGH 6. INADEQUATE MANAGEMENT AS NEW GOALS PROVIDED RECENTLY ARE BIENG USED FOR UNSUITABLE ACTIVITIES 7. INADEQUATE WAITING/ SPECTATOR AREA – LOUNGE/BAR WOULD HELP 8. STANDARDS OF CLEANING ARE POOR – LITTER & CARPETS NOT SWEPT 9. TOILETS ARE OFTEN IN NEED OF CLEANING 10.SHOWERS DO NOT ENCOURAGE USE 11.DAMAGE TO DOORS/CEILINGS NOT ADDRESSED 12.NO PITCH SIDE STORAGE AREA 13.LACK OF CLARITY ON RESPONSIBILITIES OF SLM 14.QUALITY OF FACILITIES HAS EFFECT ON PARTICIPANTS & ON RATE OF DEVELOPMENT

 WESSEX DIVING CLUB (DOLPHIN)

1. DIVING BOARDS HAVE BEEN REPLACED 2. SLM SUPPORTIVE RESULTING IN DIVING COMPETITION BEING HELD 3. USE OF STUDIO HAS BEEN HELPFUL 4. HOURS OF USE COULD BE IMPROVED 5. MORE EQUIPMENT NEEDED & A 1METRE PLATFORM 6. CONCERN OVER LIGHTS BEING SWITCHED OFF WHICH IS A SAFETY ISSUE 7. CONCERN ON CLEANLINESS & MAINTENANCE OF BOARDS 8. CHANGING ROOMS ARE OFTEN DIRTY

8  ATHLETICS CLUB. (ASHDOWN)

1. ROLE OF SLM UNCLEAR (SETTING UP EVENTS DOESN’T HAPPEN ) 2. ISSUES OF CONDITION OF TRACK 3. MANAGEMENT OF TRACK NEEDS SORTING OUT ESPECIALLY BEFORE USE 4. WHAT IS LEVEL OF COVER FOR FIRST AID ON TRACK SIDE 5. CONCERNS ON LITTER, DIRTY CORRIDOR & BACK PORCH – POOR WHEN BRINGING VISITORS 6. SECURITY IS AN ISSUE - INTIMIDATION FROM LOCAL YOUTHS WHEN TRACK IS USED

 POOLE SWIMMING CLUB (DOLPHIN & ASHDOWN)

1. SEEN FEW IMPROVEMENTS FOR CLUB 2. INVESTMENT HAS BEEN SEEN TO BENEFIT EVERYONE ACTIVE CUSTOMERS 3. INCREASES IN FEES & HIRE TERMS AN ISSUE FOR CLUB ( NOW NEED QUALIFIED LIFEGUARDS) ALSO TIME OF USE HAS BEEN CUT & SOME REFUSE TO TRAIN AT DOLPHIN 4. UNCERTANTY OF WHO HAS AUTHORITY DUE TO STAFF CHANGES BUT CUSTOMER FORUM IS HELPFUL TO RESOLVE ISSUES 5. CLEANLINESS IS PROBLEM & SMELL OF DRAINS 6. SHOWERS ARE POOR 7. STILL COMPLAINTS ON CHLORINE/WATER QUALITY AT EARLY MORNING SESSIONS 8. ROPES POOR & BOOM NEEDED TO ALLOW COMPETITIONS AT POOL

 RLSS POOLE LIFEGUARDS

1. VERY PLEASED WITH APPEARANCE OF DOLPHIN 2. CHANGING ROOMS ARE CLEANER & POOLE SURROUND OK 3. STILL DEBRIS IN POOL 4. SMELL OF TOILETS COMES INTO POOL AREA 5. DRY SIDE TRAINING AREA NEEDED

 BADMINGTON CLUB (ASHDOWN)

1. NEW NETS NEEDED & FLOOR DIRTY 2. FOOD/SANDWICHES NEEDED 3. STAFF GOOD

9 APPENDIX E

EXTRACT FROM SLM CONTRACT REVIEW WORKING PARTY MINUTES OF 10 NOVEMBER 2008

4. EVIDENCE AND FEEDBACK

(a) The Headteachers of Ashdown Technology College and Rossmore Community College

The Chairman welcomed Mrs Liz Jones and Mrs Ann Murphy from Ashdown Technology College to the Meeting.

Mrs Jones advised the Meeting that she became Headteacher of Ashdown Technology College in 2006 during the period when SLM took over the Contract for the management of the Leisure Centres in Poole. She emphasised that she had not been personally involved in the negotiations with regard to the Contract. Up to July 2008 there had been a good working relationship with SLM and a good level of day-to-day contact had been maintained. However, she emphasised that the now School had an issue with SLM over the daytime use of some of the facilities at the Leisure Centre. She advised the Meeting that the squash courts at the Leisure Centre had been changed into a Dance Studio and SLM had, as a consequence, believed that they had priority use over the School of this facility. The School had realised that they did not have exclusive use of the Leisure Centre but it appeared that there was now a dispute over the Dance Studio and access to the Gym. There were demands on SLM to minimise use by the School and she had been told that the School could not use some of the sound equipment and that they should bring their own CD player when the School used the facilities.

The main issue was using the Dance Studio between 9am and 11am which was a core time for the School. There had never been any discussions on the use of the Dance Studio but SLM had to realise that the School had priority. Legal Services had been asked for clarity on the Joint Use Agreement and a letter had been sent to SLM advising them that the School had priority.

Furthermore, on a recent visit to the Gym, the teacher had been told that only 8 pupils could use the equipment at one time and so the School had to abandon the class.

Liz Jones did advise the meeting that some time ago there had been issues on access to the Centre but now there was only one point of access and the situation had improved. Day-to-day issues were not a problem.

Councillor Mrs Moore stated that these issues had been raised at a recent Community Use Management Committee and various discussions were taking place as a consequence of this to try and resolve the situation.

In response to a question on whether the School could use the Dance Studio in the afternoons, Mrs Jones replied, stating that this would be too restrictive on the School and whilst some negotiation could be arrived at, the timetable had been set for the coming school year. The School believed in working together with SLM and hoped that negotiations could take place on these problems. During the

10 school term the curriculum had to be delivered and using some of the facilities was a priority for the School.

In reply to a question by the Chair on whether school staff were present in the changing rooms, Mrs Jones replied, stating that school staff were not present in the changing rooms as this was a Child Protection issue.

Mrs Murphy responded by stating that the PE staff did report damage to SLM but that this was not always due to school pupils as some of the rooms were used by youth teams at other times.

In response to a question on litter around the school, Mrs Jones stated that they were trying to resolve this problem and a litter pick was undertaken recently and that the school was looking at this issue. There were 14 bins placed around the school premises.

Mrs Jones stated that she had attended a meeting today with the Head of Leisure Services on issues with SLM and that the situation was now clarified but, it was clear that there were different expectations on the use of the Leisure Centre by both sides, which needed to be resolved.

The Chairman thanked Mrs Jones and Mrs Murphy for their attendance and for the information which had been given to the Working Party.

 Rossmore Community College

The Chairman welcomed Mr Vic Parker from Rossmore Community College to the Meeting.

Mr Parker advised the Meeting that the College had a good day-to-day relationship with SLM and both parties were trying to cut down on vandalism by students. In the past there were areas where students could get into the Leisure Centre but now turnstiles had been provided at the entrance and internal doors that prevented them accessing the Leisure Centre from the School. The School had recently taken over responsibility for some of the changing rooms and these were now supervised. He was pleased to report that vandalism and damage had been cut, and good work was now in place with the Manager to sort these issues out to the benefit of all parties.

Mr Parker drew attention to the Joint Use Agreement, which he felt was open to interpretation and some clarity was needed on whether the core time of 8:30am to 4:30pm was solely for SLM or whether the School had use of the facilities. There was some conflict between the School and SLM on usage but the School were not sure what the SLM contract included.

In response to a question, Mr Parker stated that more access to the facilities by the School would be an improvement. He felt that the Joint Use Agreement needed clarifying as the School always felt that they had priority but he appreciated the fact that SLM were trying to run a business and as a consequence there was now some conflict. The aspirations of both parties needed clarifying.

11 The Chairman thanked Mr Parker for his valuable contribution.

(b) Councillor Graham Wilson, Chairman of the Rossmore Community Use Management Committee

The Chairman welcomed Councillor Wilson to the Meeting.

Councillor Wilson there had been great investment by SLM into the Leisure Centres recently and everyone appreciated what a good asset this Centre now was. There had been communication problems in the past and discipline and control was always a tension at the Leisure Centre. All parties were trying to resolve any issues through discussion, including the Education Unit but a representative from the Service Unit had not attended any meetings of the Community Use Management Committee recently and therefore communication and contact was lacking.

When the SLM contract was entered into in 2006, it was felt that SLM were a bit too business-like and not enough was being done to emphasise the community use. As a result relationships between the School and the Manager of the Leisure Centre broke down. However, in the last six months there had been a big turn round by the new Manager, many new classes had been started, such as:

 Skills for all  Swim Gym  Cheer Leading Classes  Lifeguards Classes  GP Referrals

The Meeting was advised that classes were now 95% full and membership was currently 700.

The main issues were:-

 Maintenance  Vandalism  Community use, i.e., older people’s group could not meet at the Centre and this was an issue for those involved.

It would be beneficial if there was a proper timetable for the School to use the facilities, especially the swimming pool.

Councillor Wilson referred to the funding, which had been in place in the past of approximately £100,000, which was given to the Leisure Centre as a subsidy and whilst he was not sure whether this was still in place, it emphasised that the School was a really important customer.

He also felt that the Community Use Management Committee had an important role to play to get various groups to work together. They had resolved various issues in the past in a positive way to make things happen. Whilst the Constitution might be seen as being too strict, and in fact the Management

12 Committee had not been quorate for several months, the Committee was working well. There were opportunities with the Schools for the Future Project and one of the main issues which could be tackled was about access to the site. At the present time there was only one entrance onto Herbert Avenue and there could be an opportunity to have an exit onto Turbary Road which would then encourage usage and make the business sustainable. He also felt that there was an opportunity to build in the lower field which was not being used at the present time and for the School to be more autonomous and have its own facilities, such as a School Hall and changing rooms.

Finally, he stated that one of the outstanding issues was access by the School and he felt that when the School went into the Leisure Centre they should be properly supervised and the opportunity should be taken to look at this. There were also issues on the School timetable and this affected the business use. If the School was autonomous to run its own Sports facilities and provision, including changing rooms, this would be of benefit to SLM for the future. He also felt that SLM should try and be more flexible and to not rely totally on the provisions of the Contact. If SLM had any issues it was hoped that they could bring these to the Community Use Management Committee.

The Chairman thanked Councillor Wilson for his Presentation.

13 APPENDIX F

EXTRACT FROM SLM CONTRACT REVIEW WORKING PARTY MINUTES OF 27 OCTOBER 2008

(a)Chairman of Ashdown Community Use Management Committee

Councillor Jeff Allen, Chairman of Ashdown Community Use Management Committee, attended the Meeting and stated that the Committee was made up of users and operators, together with the School who all came together to address any concerns and issues and had, in his opinion, become a very useful forum. Unfortunately, it was rare for a representative from the Education Service Unit to attend these meetings and this would be useful in the future.

He was not sure whether SLM listened to what was being said by users etc and they were not always very positive when items or concerns were raised. It was true that the new Gym looked good but that the entrance way was not very welcoming and more should be done to attract customers. A sign on the road would really be helpful.

Of greatest concern was problems between the School and SLM were not being resolved, especially with regard to the use of the dance studio and there were conflicts over the times the school could use it. Furthermore, the Astroturf outside the Leisure Centre was in need of replacement and not just repair. This was the only purpose built track in the borough but it was not being used fully and there were no changing rooms or car park in the vicinity. SLM managed the letting of the Athletics track but it was not being used to its full capacity.

There were a great many young people living on Canford Heath but the Leisure Centre was not very welcoming for them. Furthermore, litter was an issue and no-one, including the School, was taking responsibility for this. The Leisure Centre had no catering facilities and this did not create much of a community atmosphere.

Following a question on the use of the dance studio, Councillor Allen replied, stating that one of the problems with the school using the dance studio was due to the school timetable which was not always consistent and this did not fit well with SLM uses.

In reply to a question on any maintenance issues, Councillor Allen responded by stating that it was always his view that with shared use it was hoped that there would have been more working together between the school and SLM but the Community Use Management Committee was the only opportunity when they all came together to discuss issues. The Joint Use Agreement had meant that the school had first call on the facilities but things had moved on and this caused SLM problems.

14 It was a pity that the Council did not give more consideration to the swimming pool at Lodge Hill Centre which wasn’t being used outside school times and that this was an ideal base for mothers and young children with SLM possibly taking over the management for the benefit of the community.

the changing rooms were still an issue even with SLM looking after them. They had been painted recently but there was still a great deal of vandalism taking place.

RESOLVED that the Report by the Chairman of Ashdown Community Use Management Committee be noted with thanks.

15 APPENDIX G

SLM Contract Review

The objectives of the partnership working with SLM were :

“to improve Poole’s leisure centres” and this phrase was repeated on paperwork to emphasise the purpose of meetings etc. The final contract is to manage and improve Poole’s leisure centres. Throughout any assessment or evaluation and all negotiation the improvement element has been stressed as essential – status quo has never been considered acceptable and emphasising that has been necessary.

It was also to:

 Save, improve and develop Poole’s Leisure Centres  More people using Poole’s Leisure Centres more often  Draw on the expertise of the private sector  Develop income streams and minimise financial risk  Expand the range of activities on offer

Information supplied by Leisure Services