Name ______Date ______

Assignment…Concierge Services Folder

You are the concierge at a full service hotel located in (Downtown, Sugarland, Woodlands, and IAH Airport). You must identify your choice of hotel and the area selected. The places you select must be within 30 mile drive from the hotel. ALL INFORMATION MUST BE TYPED (check spelling, grammar, and sentence structure. The Houston Hotel (section 1) You will select a hotel in the Houston or surrounding area (Downtown, Sugarland, Woodlands, and Houston). Hotel of your choice: ______Area/location: ______Address City State: TX Zip Telephone number Web Address

Dining Information You will need to find a dining establishment for breakfast, lunch and dinner. Cannot be the same place and not the hotel.

Breakfast Name of Restaurant Address City State: TX Zip Telephone number Lunch Name of Restaurant Address City State: TX Zip Telephone number Dinner Name of Restaurant Address City State: TX Zip Telephone number Entertainment Information You need to find entertainment for your hotel guest. You will need to find one movie the name & address of the theater, select a movie, list the show times and cost of tickets; one shopping center with name, address, and at least three major stores; one live event (sports, concert, play, musical, etc); For the live event you will need the name of event, address where event will be held and cost of event , select a date, and time of event. www.ticketmaaster.com Transportation Information 1 Contact a taxi and limo service in the area see what the cost would be from the hotel to the places you selected.

Taxi Service Locate the cost/fare from the hotel to (breakfast, lunch, movie, shopping and live event). Also you need to write the distance to each. www.yellowcabhouston.com Click on Fare Info then click on the Houston Taxi Cab Estimation. Put in data and calculate fare and record your answer.

Limo Service You will need to contact a Limo Service to get a quote on the cost for 2 to 4 hours. Also calculate the tip at 20% plus the cost. You need the name, address, telephone of the limo service. The Concierge Service Folder (section 2) The folder must be set up according to the directions. Helpful websites www.premiere-concierge.com; www.wikipedia.org/concierge; www.executivesconcierge.com

Folder Tab You’re Name

Front of Folder Design your cover; it must be a representation of a Concierge. Also the title should be on the cover “Concierge Services.”

Inside of Folder (Left side): List of Services 1. Brief Description of what is a concierge does. This needs to be one to two paragraphs (which will include 5 -10 sentences per paragraph). 2. List of concierge services you would provide. 10-15 services = 70-80 16-20 services = 81-100

Inside of Folder (Right side): The Houston Hotel Information Typed report from the Houston Hotel Information. Should be stapled to the folder.

Back of Folder: Article Summary After reading the article, “Learning the Art of the Concierge” from the New York Times. The students will write 7 things they learned from the article. The Article is attached.

Name ______

2 This page must be returned with your completed project!!

Grading Rubric Section 1: The Houston Hotel

Hotel 25 pts / ______Dining 25pts / ______Entertainment 25pts/______Transportation 25pts/______

Grading Rubric Section 2: Concierge Folder

Folder Tab 20pts/______Front of Folder 20pts/______Inside Left Side 20pts/______Inside Right Side 20pts/______Back of Folder 20pts/______

Grading Rubric Section3: Concierge List of Services

______pts

Grading Rubric: Test (all three sections) This page must be returned with your completed project!! -10points ______pts

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