New User Registration Guidelines and User Instructions

NEW USER AP ONLINE information is safe. The Invoice and REGISTRATION Payment Status tool is accessible only OVERVIEW through a secured, password protected GUIDELINES AND USER website. A valid user ID and password INSTRUCTIONS grants you access to the information you Hewlett-Packard is excited to share great need. news about a free Invoice and Payment NEW USER REGISTRATION Status tool, called AP Online, available GUIDELINES to you as Hewlett-Packard’s external AP Online Application customer, where legally permissible. We To sign up for the Invoice and Payment www.hp.com/go/supplierportal have implemented a tool that will allow Status tool, follow these simple steps: you to view up-to-date invoice and 1. payment remittance data any time, Visit us at: anywhere, via the Web http://www.hp.com/go/supplierportal 2. Click the >> AP Online link located on the left under the Featured Here is how the new HP Invoice Status Site. and Payment Online Tool will benefit you:

24 x 7 read-only access to invoice and payment information

Invoice and payment information is available in one central location 3. Review the AP Online overview literature to ensure this application will Easy-to-use tool in a self-service work for your company. environment; decreases the need for phone calls 4. Click on the New User – Registration Page link under the Helpful Engage in online communication Registrations Information section. using links provided within the tool 5. Complete the initial registration screen. Select the AP Online service in Concerned about security? You can rest the lower portion of the window and hit assured that we’ve taken every continue. precaution to ensure that your GETTING STARTED CONTACT INFORMATION 1. Return to Hewlett Packard’s For registration problems, please contact Supplier Portal homepage at: [email protected] http://www.hp.com/go/supplierportal 6. Continue entering your company For any assistance with regards to search information on the second registration 2. Sign-on to the Supplier Portal process, please refer to Help section screen. using the user id and password you’ve including FAQs. If you still can’t received via resolve your problem, use Question/Issue 7. Please provide ALL three e-mail. forms available within AP Online to Business Information values: submit your query.

Invoice Number (Ex. Please reference an Thanks for checking out the new Invoice Invoice number your company billed to and Payment Status tool from HP – and Hewlett Packard) let us know how it works for you! Purchase Order (Ex. SBY…, SBE…, SBA…, 32…, H4… This value can be alphanumeric or numeric. This is the PO # supplied by Hewlett Packard) 3. Enter your User ID and password. Both fields are case sensitive. Click Check Number (Ex.. 2012871967 on Sign-in >> Typically a 10-digit numeric value beginning with a 20…) 4. Click on the AP Online link on the left toolbar 8. Click Submit and review. If correct, click Submit once more.

Within two business days of your request, you will receive a confirmation and welcome message from AP Online, outlining the simple process of logging on to the system.

5. You are now ready to begin querying invoice and payment transactions!