How to set up Office apps and email on a mobile device?

Applies To: Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, OneNote 2016, Office

2016, Excel 2013, Word 2013, Outlook 2013, PowerPoint 2013, OneNote 2013, Office for

business, Office 365 Admin, Office 365 Small Business Admin, Outlook Web App for

Office 365, Outlook Web App for Office 365 Small Business, Excel 2016 for Mac, Outlook

2016 for Mac, PowerPoint 2016 for Mac, Word 2016 for Mac, Office 2016 for Mac, Skype

for Business, Outlook on the web for Office 365 Business, OneDrive for Business, Outlook

Web App Light, Outlook.com, Outlook Web App, OneDrive,

Boost your productivity by working on the go. Learn how to add your email account to your mobile device, and how to set up popular Office apps like Word, Excel, PowerPoint, and OneNote on your tablet or smart phone.

To get started, choose your mobile device's below. You will also need to download the apps by searching for them in your device's app store.

Note: If you are using a Pro tablet, you can install Office and email as you would on a desktop computer! See Install Office on your PC or Mac.

Select your mobile device

Android mobile devices Set up Office apps and email on your Samsung, Nexus or other Android mobile device.

Set up Office apps and email on Android devices

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iPhone, iPad, and iPod Touch Easily use Office apps and email almost anywhere with your iOS mobile device.

Set up Office apps and email on iOS devices

Windows Phone or mobile device Learn how to install and set up your Windows Phone or Windows

10 device with Office and email.

Set up Office apps and email on Windows Phone

Applies To: Outlook 2016, Outlook 2013, Office for business, Office 365 Admin, Office 365

Small Business Admin, Outlook Web App for Office 365, Outlook Web App for Office 365

Small Business, Outlook 2010, Outlook Web App, Outlook on the web for Exchange

Server 2016,

The steps in this article describe how to set up your email account using Outlook 2016 or Outlook 2013 on your PC. You can add a variety of different email accounts to Outlook including Office 365, Gmail, Yahoo, work or school accounts, and accounts through your Internet Service Provider (ISP).

 Using Outlook for Mac? See Set up email in Outlook 2016 for Mac or Set up email in Outlook for Mac 2011.  Using an older version of Outlook? See Add or remove an email account in Outlook 2010 or Set up email in Outlook 2007.  Having problems setting up Outlook? Let us fix the problems for you or contact support.

Use Outlook automatic account setup for your email

In many cases, Outlook can set up your account for you with only an email address and a password.

1. In Outlook, choose the File tab.

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2. Under Account Information, choose Add Account.

3. On the Auto Account Setup page, enter your name, email address, and password, and then choose Next.

Note: If you receive an error message after choosing Next, double check your email address and password. If both are correct, see the next section.

4. Choose Finish.

Automatic setup didn't work

If setup didn't complete, Outlook may ask you to try again using an unencrypted connection to the mail server. If that doesn't work, your next steps will depend on what type of account you're trying to add. You can choose Manual setup or additional server types for most types of accounts.

Notes:

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 If you're using Outlook 2016, you can't use the manual setup type for Exchange or Office 365 accounts. Contact your Exchange administrator or the Microsoft Answer desk if the automatic account setup fails for Exchange or Office 365 accounts.. They will help you set up Outlook. See Need additional help?  If you upgrade to Outlook 2016 from an earlier version and you receive errors about not being able to log on to or start Outlook, it's because the Exchange Autodiscover Service isn't configured or isn't working correctly. For details about how to get around this issue, see “Outlook cannot log on” or “Cannot start Microsoft Outlook” error displays in Microsoft Outlook 2016.

To manually set up an account

Office 365 for business accounts

You can't use the Manual setup or additional server types option for Office 365 for business accounts. If you're having trouble setting up your Office 365 for business account, we can automatically diagnose and fix many Outlook setup issues for you.

Exchange or Office 365 for university accounts

You can't use the Manual setup or additional server types option for Exchange or Office 365 accounts. If you've checked your email address and password and verified they are correct, try the following steps in order.

1. Check your internet connection. 2. Try to access your Office 365 account using Outlook on the web. Go to Office 365 sign-in, and enter the email address (for example, [email protected]) for your Office 365 Education or other Exchange-based email account, enter your password, and choose Sign in.

If this works, then the problem is likely with the Outlook program. See Repair an Office application.

If these steps don't solve the problem, see Need additional help?

Gmail accounts

Before you can add a Gmail account to Outlook, you'll need to Prepare your Gmail account for connecting to Outlook and Office 365 and then Import Gmail to Outlook. The most common reason Outlook will fail to add a Gmail account is a missing or incorrect app password.

All other accounts

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For all other accounts, you can use the manual setup option. Most other accounts use IMAP, but a few may use POP. You'll need a variety of settings before you start, including incoming and outgoing mail server names, ports, and SSL settings. If you have an Outlook.com account, you can find these settings below. If you have an email account with another provider, you can contact that provider's support for that information.

Outlook.com server information:

 Account type: IMAP  Incoming mail server: imap-mail.outlook.com  Outgoing mail server: smtp-mail.outlook.com  Incoming server port (IMAP): 993  Use the following type of encrypted connection: SSL  Outgoing server port (SMTP): 587  Use the following type of encrypted connection: TLS

Use the Manual setup or additional server types option to set up your account

1. Choose Manual setup or additional server types > Next.

2. Choose POP or IMAP > Next. 3. Enter the following information. o Your name and email address o Account type: This is usually IMAP o Incoming mail server o Outgoing mail server o User Name: This is your full email address o Password 4. Choose More Settings > Outgoing Server and check the box for My outgoing server (SMTP) requires authentication.

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5. On the Advanced tab, the following information is required for most all IMAP accounts. o Incoming server (IMAP): 993 o Use the following type of encrypted connection: SSL o Outgoing server (SMTP): 465 or 587 o Use the following type of encrypted connection: SSL or TLS 6. Choose OK > Next > Finish.

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