Falmouth & Penryn COMMUNITY PLAN 2009 Contents

Welcome 4 Background to the Community Plan 6 Perspectives 8

The consultation process 14 To p i c G ro u p s 14 ‘Multipliers’ 16 Fathom 18 Unknown artist: cafe at Gyllingdune Garden, Princess Pavilion. Published as a postcard by Drop-in Centres 20 E.A.Bragg. Courtesy of Falmouth Art Gallery. The structure of this Community Plan 22 Summary of Themes and objectives 24

Themes 26 Theme 1: Connected Communities 26 Theme 2: Employment and Prosperity 28 Theme 3: Leisure, Recreation and Culture 32 Theme 4: A Healthy Community 34 Theme 5: Transport and the Community 36

Theme 6: Accommodating Our Community 42 CONTENTS Theme 7: Community Safety 46

Implementation 48 Implementation Partners 48 Implementation diagram 50 Implementation and monitoring 52 The Falmouth and Penryn Community Network 54

Appendices 56 Appendix 1: The people behind the Plan 56 Appendix 2: Progress 60 Appendix 3: Contacts 64

Falmouth and Penryn Community Plan design and production by Ray Tovey Telephone 01736 850513/ 07926 095418 E-mail [email protected]

Printed by R Booth Print, Penryn Telephone 01326 373628

3 Welcome

Welcome to The Community Plan, through consultation with the community, prioritises the actions most urgently the Falmouth needed, over a maximum 5-year period, and points out where, and by whom, we would expect action to be and Penryn taken- including action by members of the community. Community The Community Plan will play a vital role in guiding Plan and shaping the work of both Falmouth and Penryn Town Councils, and it is evidence of their commitment ‘This is a plan based to collaboration over the future of the area. entirely on public The Plan will be used to inform local and regional consultation, describing authorities and government bodies about the wishes the actions and priorities and expectations of the community; and input into for Falmouth and the new Falmouth and Penryn Community Network alongside neighbouring parish plans, to make sure the Penryn over the next local action plan that will emerge from that Network is 5-10 years. Behind the based on community consultation. scenes, a lot of people The Community Plan will also inform newly-elected have been hard at work Cornwall Council members of the aspirations and looking at all the issues expectations of the community, identify local priorities Maritime Topic Group Multiplier event at that they feel need to for action, provide a platform for community-led the National Maritime Museum, Falmouth

be addressed; reading projects, and function as an evidence base for grant WELCOME applications to help deliver the objectives the Plan relevant reports and describes. Finally, we hope that the Plan will encourage studies, consulting with dynamic and engaged communities in both towns. professionals and experts in the respective felds, The Plan is community-led, supported fnancially or in kind by Falmouth Town Council, Penryn Town and holding consultation Council, Falmouth Harbour Commissioners, the meetings with them, in former Carrick District Council, the former Cornwall order to put together this County Council, the Combined Universities in Cornwall (CUC), Falmouth Town Forum, and Penryn exciting plan for all our Vision Forum. futures’. My sincere thanks to all those who have made this Community Plan a reality. Health and Well-being Topic Group Multiplier event at Falmouth Town Council Chambers Chris Smith Chairman, Community Plan Management Group, October 2009

4 5 Background

The events and How we got here The CIC was set up with Memorandum and Articles Membership of the stages that led to agreed by CPMG and conforming to the regulator’s Community Plan Strangely enough the whole project was instigated requirements – all the work to this end being carried Management Group the production by the local authorities (Falmouth and Penryn Town out on a voluntary basis so the total cost was the £35 Councils and Carrick District Council); even though registration fee. The members of the company were includes representatives of this Plan they could not have any part in deciding the contents to be the individual directors plus the funding bodies from: of the Plan. In fact this was a good thing because it as corporate members. The six directors were selected gave community bodies and individuals confdence from CPMG members – one each from the community, Falmouth Town Council that it could be a document valued by these local the community organisations and the funding bodies authorities and consequently taken into account in of each town. It was also decided at this time that all Penryn Town Council their future planning and policies. the Topic Group leaders would be members of the Neighbouring Parish Councils CPMG and that the Chairman and Vice-Chairman of University College Falmouth The Mayor of Falmouth took the lead initially, strongly the CIC Board of Directors would have the same role supported by the Mayor of Penryn. They turned to the in the CPMG. The CIC has been responsible to the and the University of Exeter two town community Forums and to Carrick District CPMG to manage the Community Plan preparation in Cornwall Council to help start the process. Carrick District project, while the content of the Plan and any Penryn Chamber of Council agreed to provide a public consultation expert consultation involved was subject to the approval of Commerce on a part-time basis, who approached a number CPMG. of individuals and local organisations to form a Falmouth Marine School Community Plan Management Group (CPMG). In The CIC’s frst actions were (a) to prepare a project National Maritime Museum spite of the difference in size of the communities of programme and budget forecast, which were Cornwall the two towns, an important decision was taken that approved by CPMG, and (b) to advertise for a part- Falmouth Town Forum they would participate equally as far as possible. time Project Co-ordinator who would be able to assist At this stage some funding pledges and other offers the Topic Groups and bring their work together into NHS Cornwall and Isles of in kind were made by the three Councils and local the fnal plan document. The Project Co-ordinator Scilly (Primary Care Trust) interested bodies. The CPMG then began exploring reports to the CIC board and to its Chairman and Vice- Penryn Vision Forum

the requirements for an organisational structure to Chairman on a day to day basis. The administration BACKGROUND undertake the work. work of the CIC has been carried out by the staff of Devon & Cornwall Police Falmouth Town Council as an invaluable contribution Falmouth Harbour The CPMG decided that there would need to be ten in kind. Both Town Councils, along with the National Commissioners individual Topic Groups to identify the issues of Maritime Museum Cornwall, CUC, University College Beacon Partnership concern to the community as a whole. Individuals Falmouth and Falmouth Marine School, have made willing to bring together such groups and take a lead premises available for various requirements of the Older Peoples’ Forum in their work came forward but it became clear that a project. Since the local government reorganisation in West Cornwall Rural Project Co-ordinator with knowledge and experience Cornwall, we have been assured by Cornwall Council Transport Partnership of such a project would be required. In order for such that they would provide the same support to the Transition Falmouth a co-ordinator to be employed some legal entity had project as Carrick District Council had previously. to be established and the relatively new concept of a Community Interest Company (CIC) was explored. In discussion with the national CIC regulator, it became John Slaughter clear that such a company could be easily and cheaply Vice-Chairman, established, meet the requirements of the CPMG, allow the funding bodies to be represented in fnancial Community Plan Management Group, decisions and fulfl an executive management role. October 2009

6 7 Perspectives Perspectives Falmouth Forum Town Falmouth Cornwall Council Commissioners Harbour Falmouth TownPenryn Council Council Town Falmouth Plan Community and Penryn the Falmouth and value of on therole Perspectives Falmouthhaslongbeensubjectedtopoliciesanddirection quality oflifeforusall. to regenerate FalmouthandPenryn,socreate abetter community andtopropose long-term sustainablesolutions working toidentifytheissuesthatare ofconcerntothe this document.Ithasbeenatrueexampleoflocalpartnership decided toinitiateandunderwritetheprocess thathascreated making, toshapethefuture of ourtowns.Asaresult itwas plan forthecommunitytodirect theCouncilinitsdecision ‘Falmouth Town Councilhavelongrecognised theneedfora Geoffrey Evans, MayorofFalmouth Falmouth Town Council requested bythecommunity’. see changesandimprovements delivered which are actually proposals andaspirationswhichtheTown Councilcanuseto Penryn Councillorshopethattheprocess leadstoasetof update elementsoftheTown Plan. ‘Convergence’ Fund)andPenrynTown Council’s wishto Strategic InvestmentFramework(totapintotheEuropean new CornwallCouncil’s CommunityNetworkAreas, the for thecommunity, emerged from discussionsaround the The needforaCommunityPlan,created bythecommunity County andDistrictCouncilstooneUnitaryCouncil. line passingloopand,across Cornwall,thechangefrom several housingschemes,thenewPenrynCollege,branch since, withtheongoingdevelopmentofCUCcampus, Plan backin2003.Muchhaschangedthefewshortyears ‘Penryn Town CouncilwasoneofthefrsttodrawupaTown May,Mary MayorofPenryn Council Town Penryn prepare thisPlan. Thankyoutoallwhohavecontributed’. I amproud thatwehavehadtheforesight andwherewithal to local voice. the oldCarrickDistrictPlan,ensuringthatthere isastrong consider whatlanduseplansanddirectives willsupersede plan willalsoinformCornwallCouncilwhenitcomesto realistic timescalesthatare capableofbeingdelivered. A local we shouldbeworkingtowards:settingclearintentionswith created from afar anditisabouttimewedecidedwhatgoals 8 Lower andUpperMarketStreet , Penryn 9

PERSPECTIVES Perspectives

Perspectives Falmouth Harbour Commissioners Cornwall Council Lance Kennedy CC on the role ‘Falmouth Harbour Commissioners (FHC) are delighted to be given the opportunity to support the Falmouth and Stronger Communities Portfolio holder and value of Penryn Community Plan, helping to develop long term the Falmouth aspirations for the maritime sector. FHC constantly strive ‘Our communities are at the heart of what makes Cornwall to engage with the community, and actively participate in such a diverse and special place to live and work. Ensuring and Penryn the formulation of local and regional plans and strategies. they have as many opportunities as possible to infuence how As a Harbour Authority and Trust Port, FHC consider services are delivered at a local level is key to their long term Community stakeholder consultation to be one of their top priorities and vibrancy and sustainability. Plan felt the Plan provided the ideal opportunity to strengthen ties with local residents and harbour users. One way to understand better what local people wish to see happen in an area is to undertake the preparation of a Falmouth Town Council Both Falmouth and Penryn have substantial water frontage plan such as this. As the Stronger Communities Portfolio and the activities undertaken in the harbour are an integral holder within Cornwall Council I am delighted to be asked Penryn Town Council to support the work that seeks the views of local people in Falmouth Harbour part of the culture and economies of both towns. The Commissioners therefore believe that the Community Plan the Falmouth and Penryn areas. It reaffrms that people care Commissioners will contribute lasting value to the area by allowing the passionately about the things that shape their area and lives. Cornwall Council members of the community a chance to infuence how it Inevitably there will be a multitude of topics that are covered in such a plan and it will only be through working together Falmouth Town Forum will develop in the future. The initial ideas that arose from the consultation were exciting and dynamic, and FHC that the parishes and towns, public and private service look forward to working with other agencies to see these providers, together with the voluntary and community sector aspirations become a reality. can move forward some of the ideas and aspirations that have been highlighted here. As well as feeding into the Plan itself, FHC have also used the consultation undertaken as part of the Cornwall Council will continue to offer all the support Community Plan project to focus their own development it can to assist the local community as we move into the PERSPECTIVES plans, which will tie into the port’s long-term strategy’. future. Over the coming months and years together we can strengthen relationships to fnd solutions to the challenges that will lay ahead’.

Church Street, Falmouth

10 11 Perspectives

Perspectives Falmouth Town Forum We have approached the Plan with the community What follows has been on the role Jonathan Griffn, Chair of Falmouth Town Forum; in mind. They have told us that they want a home derived by a process .... Director of the National Maritime Museum to live in that they can afford and which meets their aspirations. They want to be able to buy the food and It is not the only answer: and value of Cornwall goods that they want without travelling large distances; it is the community’s the Falmouth they want jobs they can reach with ease and things to reaction and declaration Falmouth and Penryn have a proud history as do with their spare time within easy reach. They want of what it desires and Penryn cosmopolitan, successful ports and communities to be in good health and to do these things in safety Community providing employment for thousands, much of it in and, above all, to be connected to each other and to the and aspires to. Other marine related or service industries. Like all towns, services that are available to them as taxpayers. plans and proposals Plan the late 20th century brought new challenges as the will come forward towns adapted to a new way of working. As the level These are the main themes of this Community Plan. from other bodies. We of dock work declined, so employment in heavy But what of the culture and opportunities for the two Falmouth Town Council manufacturing fell away, to be replaced by new service towns? The character and much of the employment hope that they will be Penryn Town Council industries. will come from the unique set of circumstances that tested against these Falmouth Harbour defne the two towns: aspirations to ensure By the end of the 20th century, the docks had been Commissioners slimmed down and many marine industries had The unique demands of Falmouth and Penryn as home to a that they contribute to, Cornwall Council re-orientated themselves to support the burgeoning new and growing university, its students and staff, and the rather than frustrate, Falmouth Town Forum leisure sector. Falmouth College of Art was developing employment benefts that do and might fow from this. what is contained in this into University College Falmouth and work was document. starting on the development of the Combined The towns’ close proximity to the sea and access to deep Universities in Cornwall (CUC) at Tremough. Tourism water: the docks and the leisure maritime activity. had changed too with more and more people travelling overseas and Falmouth was having to fnd new ways The particular style of entertainment and tourism offered to attract and retain tourists. The retail environment in by the beaches, attractions and character of the towns which Falmouth, once a hub, was increasingly concentrating bring in wealth and provide many jobs in service industries. PERSPECTIVES on speciality shops and eating establishments as Truro grew as a regional centre. Industrial estates had grown One challenge that we cannot avoid is that of protecting on the edge of both towns serving a new style of our environment and providing for the less mobile, ft, service or specialised industry. able or anyone disadvantaged. Throughout the Plan, therefore, we have taken into account our view of The communities of the two towns and surrounding future needs. We have recommended a fltering process villages had changed too. Unemployment remained on future developments to health-check them against high in some pockets, despite investment from their ability to meet these needs. European Union Objective One funds, and a large community of retired people brought increasing We believe that this Community Plan is key to meeting demands on health and welfare services. An increasing the challenges of the next decade. proportion of the housing stock had been taken up by, or adapted for, the student population, predicted to make up 20% of the population before 2020. The challenges and opportunities Looking ahead, there are many challenges. Central to the consultation has been the idea that the towns need to retain the best of the past and build on their strengths for the future.

12 13 10 Topics

The consultation The Community Plan Management Group set up 10 Topic Groups, each dealing with a particular aspect process: of community life. The members of these core Topic Groups were drawn from professionals in the feld, establishing 10 from those with a particular interest in and knowledge Topic Groups of the subject, and from relevant organisations and groups in both towns. The membership is detailed on pages 56-59. A core group for each Topic who undertook initial research Their task was to prepare an initial set of proposals for the development and regeneration of their particular and determined the themes topic, by undertaking research - looking at plans, and basic proposals to address. recent consultation results, and guidance documents - and by using the local and professional knowledge of people with a particular interest in the area, in order to establish proposals.

The original Topic Groups were as follows:

Housing Tourism, Leisure and Culture Transport and Access Health and Well-being Students Maritime Yo u n g Pe o p l e Crime and Safety Business and Economics Transport and Access and Tourism, Leisure and Culture combined Over 50s Topic Group Multiplier events, Penryn Temperance Hall THE CONSULTATION PROCESS THE CONSULTATION

14 15 ‘Multipliers’

The consultation Members of Topic Groups were tasked to identify other process: the specialists, professionals, and interested members of Topic Groups’ the community who could ‘Multiplier’ contribute to the debate at an informed level, and invite events them to a ‘Multiplier’ event in order to appraise and refne their initial proposals. The ten Topic Groups each hosted ‘Multiplier’ events to The initial research and ensure maximum informed drafting involved a total of input prior to wider nearly 100 individual members of the 10 Topic Groups. The community consultation. Multiplier groups varied in nature and each involved Over 400 people were between 20 and 200 people including members of the involved in this key stage associated Topic Group. In all, of the consultation process. the Multiplier events together brought in the views of about 400 contributors. Based on these views, the Topic Groups then drafted their sections of the public consultation questionnaire.

Each Topic Group was able to Maritime Topic Group Multiplier event at the National Maritime Museum, Falmouth approach the task differently; some used existing Forums as the Multiplier group; others used a network of profession- als within their Topic, such as the Crime and Safety Group.

Detailed notes were taken at PROCESS THE CONSULTATION the Multiplier meetings, and distributed to the attendees, in preparation for the next stage: the wider public consultation to follow.

This process gave us the opportunity to then develop detailed, informed proposals to put to the communities of Falmouth and Penryn.

16 17 Fathom: c.16, 500 copies

The consultation whether that proposal should form part of a 5-year Collection boxes for process: public action plan, part of a longer-term, 15-year vision for the the completed public area, or should be discarded. consultation questionnaires consultation This public consultation questionnaire covered well were located in the over 220 proposals for inclusion in the Community following: Fathom is the offcial Plan. These were divided into sections related to community newsletter of 10 different aspects of community life, each section prepared by one of the 10 Topic Groups. The idea was Falmouth library Falmouth Town Council, that members of the community, responding to the Penryn Town Council frst published in 2008. consultation, could complete only those sections of the Asda Falmouth questionnaire that were of particular interest to them. Co-op Pioneer Penryn In fact most answered every section – a task that took With the support of at least an hour to complete. The questionnaire was Tesco Falmouth Falmouth Town Council, we hand-delivered as a special edition of Falmouth Town Rowes Bakers Falmouth were able to use the third Council’s Fathom newspaper to virtually every letter- Marks and Spencer edition of Fathom as a box in Falmouth and Penryn and was made available Falmouth at the Drop-in Centres (page 20-21). means of widespread public Cornwall Council One- consultation. Approximately Anecdotal information, followed by investigation, Stop Shops, Falmouth 16,500 copies were hand- showed that several households in Penryn and some in and Penryn delivered to households in Falmouth did not receive a copy of Fathom so a number of measures were put in place to ensure that everyone Tremough, Woodlane , Falmouth and Penryn, to would be aware of the consultation and was able to Dartington campuses, businesses and organisations obtain a copy if they wanted one. University College in both towns, and to Falmouth and the There were three radio interviews on a popular ‘call- neighbouring parishes. in’ programme on local radio, and four news reports University of Exeter in each of two local papers specifc to the area. These in Cornwall informed the public of the availability of copies in Falmouth Marine School local council offces and as a download on an internet Falmouth Community website. In addition the deadline for responding to The Topic Groups’ material, based on the outcome of the questionnaire was extended twice to over six School their consultations and debates, and feedback from the weeks and this was well publicised. It was clear Penryn College Multiplier events, was brought together in April 2009 that everyone who could be reached knew about National Maritime Museum as a complete edition of Fathom. Each Topic enjoyed a the consultation exercise and had an opportunity to full page in order to clearly identify the themes, and respond if they felt any inclination to do so in order Cornwall PROCESS THE CONSULTATION the objectives, being proposed by each Topic Group. to express agreement or disagreement with any of the Penryn Town Museum proposals in the document. At the same time, we set Enclosed within the 16 pages of Fathom was a separate up a series of collection points for completed returns, A3 sheet designed to enable members of the public to with clearly-marked ‘So what did you think’ boxes, in 17 react to every individual proposal, by identifying locations in the two towns.

18 19 ‘Drop-ins’

The The idea of Drop-in Centres was to enable members of 400+ people visited the the community to drop in for a chat about any aspect Drop-in Centres: so in consultation of, or proposal within, the Community Plan that was the consultation overall, of interest or concern to them. The two volunteer- process: manned Drop-in Centres were both open for more in excess of 1100 face-to-face than one week during a major festival in Falmouth, members of the Falmouth and benefted from fne weather. They were also and Penryn community responses used as additional locations from which a copy of the questionnaire could be collected. In fact about 250 responded. In addition to the were picked up there, and over 400 people ‘dropped in’ to talk to the volunteers, and to leave comments. The Fathom community distribution of the special questionnaire contained edition of Fathom, At each Drop-in Centre there were large wall posters 227 points for response; the Community Plan of the questionnaire sheets, reproducing the pages of only 12 received less Management Group set Fathom, maps and other information. Visitors were encouraged to leave written ‘post-it’ comments on than 75% positive up two ‘Drop-in Centres’, the posters and to participate in a ‘planning for real’ response. 163 of the one in Falmouth, and sticker exercise. Their comments were recorded as an proposals were supported the other in Penryn. Excel spread-sheet, and fed back to the Topic Groups along with the results of the Fathom questionnaire. by more than 90% of the responses, and the In all nearly 750 people contributed to the Fathom questionnaire returns – an extremely good response majority wanted action considering that it took at least an hour to complete within 5 years. All the and it coincided with the beginning of the hiatus about responses have been MP’s expenses, which produced an adverse reaction to recorded in detail. anything even remotely connected with government! Our thanks to all those who ‘dropped in’.

The analysis of the response to the questionnaire is available to the public on the website and this has been publicised. Drop-in Centre Falmouth THE CONSULTATION PROCESS THE CONSULTATION

20 21 Structure Community Planstructure. distinct Themes for the seven into re-organised consultation phaseare established for the 10 the by TopicGroups the proposals detailed community consultation, the of results the Following Plan Community and Penryn the Falmouth structure for identifying the process: consultation The Theme 7: Theme 6: Theme 5: Theme 4: Theme 3: Theme 2: Theme 1: the followingsevenThemes: structure. ThePlan istherefore nowstructured around duplication havebeenre-sited intotherevised and Culture. Employment andProsperity, and takes overmuchofthework As aresult, thenewthemeof community considered bytherespective Topic Groups. as awhole that theproposals neededtorelate tothecommunity realignment wassupportedbycommunityfeedback in order tocreate acoherent planstructure. This aligned intomore logicalanddeliverablepackages The objectivesfrom alltheTopic Groups were re- from theirvariousperspectives. by the townswere raisednotonlybythatgroup, butalso For instance,aspectsoftransportandaccessaround Topic Groups intheissuestheywantedtoaddress. aware thatthere wasadegree ofduplicationamongst were infactcommontomanysectors.We were also sections ofthecommunitywhere theserequirements Plan shouldnotfocusontherequirements ofseparate questionnaires emphasisedacommonviewthatthe The commentsattheDrop-in Centres andonthe undertaken bytheTopic Groups. of thepreliminary research andconsultationwork over 90%support,demonstratingthethoroughness support andnonelessthan70%.Themajorityhad in thequestionnaire only12hadlessthan75% Community Planmaterial.Ofthe227proposals by theindividualTopic Groups torevise thedraft comments from theDrop-in Centres, were thenused The analysisofthequestionnaire responses, andthe Students, Young People, Over 50s, , ratherthanthespecifcsectorsof A HealthyCommunity Leisure, Recreation Culture and Employment Prosperity and ConnectedCommunities Accomodating Our Community t i n u m y m t o i C n u r m u m O o C g n e i h t t a Community Safety d d o n m o a c c t r A o p s n a r T Other objectivesthatmighthavecaused whilst Maritime and and Connected Communities has contributedtoboth Over 50s Leisure, Recreation Young People,Students, Topic Groups,

22

1: CONNECTED COMMUNITIES

2: EMPLOYMENT & PROSPERITY

3: LEISURE, RECREATION & CULTURE

4: A HEALTHY COMMUNITY

5: TRANSPORT & THE COMMUNITY

6: ACCOMMODATING OUR COMMUNITY

7: COMMUNITY SAFETY 23

THE STRUCTURE OF THIS COMMUNITY PLAN Themes...

The Themes, Theme 1 Objective 1: Ensure all sectors of our community have Theme 5 Objective 1: Improve the general environment and and their Connected a voice. Transport and make it more user friendly in the main Communities Objective 2: Engage all sectors of our community in the Community shopping streets. respective voluntary work. Objective 2: Improve safety for pedestrians and cyclists Objective 3: Build a stronger community. on the streets in the towns. objectives Objective 4: Work collaboratively with neighbouring Objective 3: Reduce the number and size of vehicles Parishes. in the centre of the towns - particularly the main shopping streets. This is a summary of the Objective 4: Improve car parking arrangements to Themes and Objectives encourage use of car parks on the periphery Theme 2 Objective 1: Invest in technology. of town centres. described in detail on pages Objective 2: Support and retain young people and 26 - 47. Employment Objective 5: Ensure the elderly and less mobile are able and Prosperity graduates. to move about Falmouth and Penryn. Objective 3: Support our industries and maximise our Objective 6: Encourage and enable more people to walk, assets. cycle, and use public transport, particularly Objective 4: Achieve a vibrant future for the docks as our young people and students. part of a healthy local business Objective 7: Collaborate with our neighbouring parishes infrastructure. to address traffc and transport issues Objective 5: Develop infrastructure initiatives that will between the towns and the villages. help ensure a prosperous economy. Objective 6: Promote Falmouth and Penryn as tourism destinations. Objective 7: Retain the unique identities of Falmouth and Theme 6 Objective 1: Ensure that new housing development and Penryn as economic assets. Accommodating planning policies properly serve the needs of our community. Our Community Objective 2: Infuence and guide housing design and Theme 3 Objective 1: Maximise the opportunities for leisure and construction in our community. Objective 3: Address the unique demands for Leisure, recreation provided by our water-front environment. accommodation placed on Falmouth and Recreation Objective 2: Improve our leisure and sporting facilities. Penryn as university towns. and Culture Objective 3: Ensure a stronger and more varied cultural Objective 4: Make our communities stronger and more offering. connected.

Theme 4 Objective 1: Ensure access to healthcare provision for all. Theme 7 Objective 1: Reduce the levels of crime and disorder in Falmouth and Penryn over the time scale of A Healthy Objective 2: Promote emotional health and well-being. Community Objective 3: Promote physical health and well-being. Safety the Plan. Community Objective 4: Ensure good access to public toilets in Objective 2: Reduce the fear of crime and disorder, and Falmouth and Penryn. increase the levels of satisfaction in the community about the services involved in reducing crime and disorder. Objective 3: Ensure that the community of Falmouth AND OBJECTIVES THEMES OF SUMMARY and Penryn feel safe when going about their daily lives.

24 25 Theme 1

Connected Objective 1: How we will achieve our objective Objective 3: How we will achieve our objective

Communities Ensure all sectors of ■ Involve all sectors of the community more in local Build a stronger ■ Address negative attitudes and perceptions through our community have a decision-making, particularly groups such as older community. positive community-building initiatives. people, those with disabilities, those in residential voice. ■ Promote community values through initiatives such ‘Our aim is to engage homes unable to attend meetings, young people and as community newsletters, befriending schemes and students. with all sectors of the local ‘blogs’. ■ Support the continuation of the Older People’s community and create ■ Create opportunities for young people to meet with Forum for our area, to help ensure the voices of older other age-groups to share experiences and knowledge. ways in which they people are heard. can involve themselves ■ Support projects that specifcally engage young and ■ Tell young people more about the work of the Youth older people. in the life of the Council, and encourage them to join in. ■ Increase opportunities for young people to meet each community, making ■ Create a ‘youth voice’ for the local media- both press other socially. decisions about how we and radio. ■ Seek solutions to community integration that ■ Set up a Youth Information Centre. live, and participating in recognise that the transient nature of student tenure projects and voluntary ■ Ensure that all sectors of our community are can create social problems. represented at Cornwall Council. work that connect and ■ Develop a community facility in Penryn that meets strengthen our society.’ ■ Ensure all meeting venues are accessible for all the needs of all sectors of the community. members of the community, with resources for the ■ Increase opportunities for access to education, history hard of hearing and disabled. and culture. ■ Support local community projects by ensuring continuity of funding, administration and shared Objective 2: How we will achieve our objective resources.

Engage all sectors of ■ Provide greater opportunities for young people to our community in be able to engage in voluntary projects designed to voluntary work. increase their involvement in the community. Objective 4: How we will achieve our objective ■ Consider extending the Town Council website ■ Falmouth and Penryn Town Councils and the Parish to include part-time jobs, work experience and Work collaboratively Councils to establish an area forum in order to work other community-led initiatives and activities so with neighbouring collaboratively on matters of common interest. (The that all sectors of our community can increase their Parishes. proposed Falmouth and Penryn Community Network participation in local life. may prove to be the appropriate forum). ■ Create opportunities for young people to work with ■ Establish a liaison group between the higher the student population on a variety of projects. education providers and the Town and Parish ■ Promote voluntary work schemes and increase Councils to address matters of common concern and

volunteer involvement in our community. interest, and identify emerging issues for joint action. CONNECTED COMMUNITIES THEME 1: ■ Undertake a community ‘expertise audit’ in order to help community groups. ■ Set up a garden-sharing scheme so older people can share their gardens with others keen to learn new skills.

26 27 Theme 2

Employment Objective 1: How we will achieve our objective entrepreneurial fair and aptitude in the felds of new technologies to live and work in Cornwall. and Prosperity Invest in technology. ■ Achieve new generation, higher-speed, symmetrical ‘broadband’ internet access by developing existing exchanges. ‘To ensure that Objective 3: How we will achieve our objective Falmouth and Penryn ■ Support the development of tele-working in order to reduce work miles travelled as well as to speed and Support our industries ■ Identify and develop land for environmentally will be well placed to streamline companies’ workfows in order to ensure and maximise our appropriate light to heavy industry use, rather than Cornwall remains viable. meet the economic assets. offce space. demands of the next ■ Statistical tools: ensure that businesses in Falmouth ■ Develop Tregoniggie Industrial Estate to realize its and Penryn have web access to statistics on local full potential. 15 years or more, business success rates, failure rates and other particularly through measurables, information useful to promote the ■ Restrict waterside development where possible to Falmouth and Penryn area as an entity to help to marine-related business use. investment in those procure future funding. ■ Assist the Falmouth Marine School in its potential key elements that ■ Provide some free ‘wi-f’ access to local and shopping relocation to a waterside location. will ensure economic information via new technologies when available. ■ Develop business support processes to retain and success: in new ■ Provide teleconferencing facilities. enhance existing business and to promote expansion and diversifcation. technologies; in our young people as Objective 2: How we will achieve our objective they graduate from Objective 4: How we will achieve our objective apprenticeships and Support and retain ■ Provide on-line access to information on other programmes young people and opportunities for part-time jobs, work experience and Achieve a vibrant ■ Support the Falmouth Harbour Commissioners in other community-led initiatives so that students can future for the docks as order to help achieve their development and of further and higher graduates. diversifcation plans. increase their participation in local life. part of a healthy local education; in our ■ Ensure young people are clear about education and business infrastructure. ■ Support the plan for Falmouth Docks to include a maritime assets; in training available to them in the area. new passenger terminal for cruise liners, and the dredging of the deep-water channel to accommodate our infrastructure; in ■ Encourage local employers to offer work experience large cruise liners. schemes, ‘taster’ sessions, and holiday work to help our tourism industry; young people make employment decisions. ■ Support Falmouth Docks to diversify its operation in our unique location; into the marina sector, as the yachting and leisure ■ Prepare a directory of local employers willing to market is a signifcant, and growing, employer. and in microbusinesses participate. and traditional small ■ Establish closer links between current college businesses.’ apprenticeship schemes and the needs of local businesses and employers now and in the long term. Objective 5: How we will achieve our objective THEME 2: EMPLOYMENT & PROSPERITY EMPLOYMENT THEME 2:

■ Develop incubator work/home units for graduates Develop infrastructure ■ Support completion of the A30 duelling scheme, to seeking jobs locally, to encourage young people to beneft businesses in the Falmouth and Penryn area. live and work in Cornwall. initiatives that will help ensure a prosperous ■ Improve local transport facilities to address the ■ Link the development of the incubator units to that economy. needs of workers travelling to and from work within of low cost business units to support those with the Falmouth and Penryn area.

28 29 Theme 2

Employment Objective 5 (cont): ■ In order to make Commercial Road, Penryn into for pedestrianisation help support the needs of the more of a community and business centre, include tourism industry. and Prosperity traffc management/calming schemes, making the ■ Emphasise and develop the maritime strengths of area more pedestrian-friendly. Falmouth and Penryn. ■ Develop the arterial highway to the docks; including ‘To ensure that ■ Promote Falmouth as a venue for visiting liners, tall increasing the clearance at Bar Road railway bridge ships and super-yachts. Falmouth and Penryn to facilitate high-sided vehicles. will be well placed to ■ Reinstate a rail extension into Falmouth Docks, to meet the economic facilitate use of the docks for short sea freight and demands of the next other services, along with new branch line halts. Objective 7: How we will achieve our objective ■ 15 years or more, Encourage pedestrian ferry use and short/medium Retain the unique ■ Preserve the unique identities of Falmouth and distance freight transport by sea. particularly through identities of Falmouth Penryn, and seek a happy medium between the ■ Improve the direct link to the A30 from Treluswell and Penryn as towns’ quirky independent businesses and corporate investment in those and insist that the planned changes to A39/A393 chains. economic assets. key elements that junction facilitate this. ■ More emphasis on and support for shopping and will ensure economic ■ Maximise use of rail facilities for sustainable sourcing locally, and more markets of greater variety. transport of goods and passengers to and from the ■ Introduce initiatives such as the banning of plastic success: in new port, with increased train signage. technologies; in our carrier bags, more recycling facilities/schemes, more ■ Promote development of the port facilities beach cleans in order to protect the beautiful natural young people as to improve sustainable transport of goods and surroundings. they graduate from passengers, initially through channel realignment and dredging, and through the Port of Falmouth apprenticeships and Development Initiative. other programmes ■ Encourage and promote the development of a of further and higher sustainable local commercial fshing industry. education; in our maritime assets; in Objective 6: How we will achieve our objective our infrastructure; in our tourism industry; Promote Falmouth ■ Support the creation of a high quality visitor- welcoming atmosphere. in our unique location; and Penryn as tourism destinations. ■ Encourage day visitors to both towns through a and in microbusinesses well-presented environment and a lively and varied and traditional small retail and cultural offer. businesses.’ ■ Provide information and signage for visitors by

retaining and enhancing the Tourist Information & PROSPERITY EMPLOYMENT THEME 2: Centre. ■ Develop an accessible and up-to-date website. ■ Improve the marketing of the towns and the promotion of our environmental and cultural assets. ■ Ensure the public transport system and plans

30 31

Theme 3

Leisure, Objective 1: How we will achieve our objective to try different physical exercises, including cycling and swimming. Recreation and ■ Maximise the Increase berth capacity for leisure vessels in ■ Introduce concessions for senior citizens Culture opportunities for Falmouth and Penryn whilst limiting developments participating in leisure and recreational classes. to existing mooring areas. leisure and recreation ■ Improve the facilities for water sports activities and ■ provided by our water- Increase the provision of good quality fully serviced the access to beaches and the waterfront. ‘To celebrate our public moorings and marina berths in the Plan area. front environment. ■ Introduce community events on the beaches for the environment, culture and ■ Provide a promenade walkway between Prince of beneft of all. history for the beneft Wales Pier and Church Street car park. ■ Develop and add to our network of open spaces, ■ of all, and ensure that Promote high profle sailing events based in playgrounds and gardens. Falmouth. our cultural, leisure and ■ Develop and enhance a network of signed walking ■ recreational facilities Increase facilities for youth training alongside trails and cycleways. improved slipway facilities for public launching. support the aspirations Ideally a further facility away from the town centre ■ Develop a walkway/cycleway along the waterfront of the community and should be developed. in, and between, the two towns. bring real economic ■ Ensure facilities are suitable for use by disabled ■ Ensure the waterside walk from Swanpool to Prince people wherever possible. of Wales Pier is attractive and accessible to all. beneft.’. ■ Promote improved water quality for areas used for recreation, and enhance and protect areas of environmental value, sites of special scientifc interest, Objective 3: How we will achieve our objective and wildlife habitats. ■ ■ Promote dry stacking and racking facilities to Ensure a stronger and Celebrate the rich artistic and maritime heritage of increase the capacity for vessel storage ashore. more varied cultural the region. ■ ■ Safeguard waterside sites for maritime use, and offering. Develop trails exploring our historic and cultural protect and enhance public access to the shoreline. environment and linking the two towns. ■ Consider a new centrally-located open access community-university arts and performance space. Objective 2: How we will achieve our objective ■ Improve promotion and coordination between existing publicly-accessible centres offering diverse Improve our leisure ■ Develop sports hubs which maximise the ranges of art and performance. and sporting facilities. opportunities for joint working and sharing of ■ Create and develop an active year-round programme facilities centred around Falmouth School, relocating of events growing out of the assets and history of the the Football Club and possibly the Sports Club; and towns. on Penryn College, Rugby Club and St Gluvias Cricket Club. ■ Celebrate our marine environment by creating an aquarium. ■ Explore provision of better access to conventional swimming facilities close to the centres of population. ■ Support UCF’s expansion into performance as a cultural asset. Identify spaces suitable for public ■ Provide greater access to parks and open spaces performance, and seek to minimise bureaucracy for THEME 3: LEISURE, RECREATION & CULTURE RECREATION LEISURE, THEME 3: with facilities designed for the needs of the elderly those arranging public performance. and less mobile. ■ Celebrate diversity in all its forms by promoting ■ Create opportunities for all sectors of the community accessible multiculturalism and inclusion.

32 33 Theme 4

A Healthy Objective 1: How we will achieve our objective Objective 3: How we will achieve our objective

Community Ensure access to ■ Ensure that people know how and where to access Promote physical ■ Encourage wider use of cycling and walking by an healthcare provision information and get help with physical, mental and health and well-being. increase in green, safe routes and improved facilities. sexual health problems. ‘Our overall aim is to for all. ■ Work with leisure and recreation providers to make ■ Make sure that people feel able to use those facilities sure their facilities meet the needs of all sectors of the improve health for in confdence. community. everyone within the ■ At a local level, fnd out if our young people know ■ Introduce a healthy-eating campaign and support community. We also where to go for sexual health advice, support for drug local food-growing schemes such as increased and alcohol abuse, and support to stop smoking, and provision of allotments and community gardens. want to reduce health feel able to use it. inequalities between ■ Work with employers to promote healthy workplaces ■ Work to provide a dedicated young people’s health and healthy working practices. different wards in centre. ■ Work with local retailers and publicans to limit access Falmouth and Penryn, ■ Encourage local accessibility to clinics and medical to alcohol and cigarettes by young people. so everybody has the services at Falmouth Hospital and GP surgeries. same chance of getting ■ Higher education establishments to continue to advise students to register with a local GP practice at Objective 4: How we will achieve our objective and staying healthy.’ the start of their studies. ■ Ensure students are able to access NHS dental care Ensure good access ■ Identify whether the existing provision properly whilst resident in the community. to public toilets in meets the needs of those with disabilities. Falmouth and Penryn. ■ Introduce attendants to provide help for those with limited mobility. Objective 2: How we will achieve our objective ■ Improve signposting to public toilets. ■ Introduce a ‘friendly shops’ toilet access scheme. Promote emotional ■ Work with local employers to tackle stress in the health and well-being. workplace. ■ Establish disabled parking spaces outside public toilets. ■ Work with schools, children’s centres and elderly people’s groups to raise issues concerning mental ■ Ensure branch line railway stations have accessible health early. toilets open to match train timetables. ■ Reduce feelings of isolation felt by some members of the community. ■ Ensure that support concerning worklessness, debt, accessing benefts and work advice is available, and

well-publicised. COMMUNITY A HEALTHY THEME 4: ■ Reduce the stigma of mental illness by ensuring inclusion in the community and through education. ■ Improve footpaths and crossings between Station Road and the town centre in Penryn.

34 35

Theme 5

Transport and Objective 1: How we will achieve our objective ■ Improve pedestrian and vehicular safety at the junction of Avenue Road and Melville Road. the Community Improve the general ■ Progressively increase the level of pedestrian priority ■ during the shopping day. Improve pedestrian and vehicular safety at the environment and make junction of Trelawney Road and Killigrew Street. it more user friendly ■ Encourage use of buses to travel between residential ‘Our primary aim ■ and shopping areas by: improving reliability of bus Provide safer crossing points at the top end of the within Transport and in the main shopping Moor in Falmouth. streets. services, day tickets/fnancial incentives, ‘real time’ the Community is to information at bus stops and by SMS to mobile ■ Improve footpaths and crossings between Station make our towns and phones. Road and the town centre in Penryn. ■ Provide means of moving pedestrians (escalator, the surrounding area elevator or bus) on steep hills between the Quarry meet the imperative and the Moor in Falmouth and between Commercial Objective 3: How we will achieve our objective of climate change and Road and the town centre in Penryn. diminishing fossil fuels, ■ Develop new contour cycle and walking routes, Reduce the number ■ Optimise rising bollard operation and road signage with cycle parking, between main destinations in and to fully enforce traffc order during the day and and become more and size of vehicles in around the towns, clearly signposted. Integrate with the centre of the minimise inconvenience to authorised vehicle drivers. public transport ie cycles on trains and ferries. pleasant places to live, towns - particularly the ■ Close Church Street car park as soon as alternative shop, work, and move ■ Promote greater use of the Truro - Falmouth branch main shopping streets. shopper- friendly car parking is available, and about in safely.’ railway line by key user groups (students, visitors, redevelop site with no car parking at all. pensioners and commuters) to expand provision. ■ Use very cheap or free DDA compliant Hoppa buses ■ Provide shopper- friendly car parking on the to and fro through Falmouth town centre during the periphery of Falmouth town centre, linked by very day and reinstate ‘through’ town bus service. cheap or free Hoppa buses through main shopping ■ Discourage use of car parks in the centre of towns, by streets. introducing further graduation of parking charges. ■ Introduce fnancial incentives for local residents to ■ Establish a transhipping facility with rail access use bus, rail and ferry services. outside Penryn to allow large lorries to unload onto smaller vehicles for local deliveries. Restrict size of lorries allowed into town centres and villages. Objective 2: How we will achieve our objective ■ Establish effective and coordinated transport hubs at both ends of Falmouth town centre (the Moor and Improve safety for ■ No cycling in the main shopping streets during Grove Place/Dell) with ‘shopmobility’ available. pedestrian priority periods providing there are pedestrians and ■ improved cycle ways passing close to the shops. Ensure the integrated needs of pedestrians, cyclists cyclists on the streets and businesses are met by transferring ownership in the towns. ■ Maximise pedestrian priority in main shopping and management of car parks to the local council. streets. ■ Promote car-sharing to schools, university and ■ Reduce Commercial Road (Penryn) shopping area business users. speed limit to 20mph, to facilitate safe cycling; and provide a riverside walk, pavement/vehicle parking

lay-bys, safe crossing points, a roundabout to slow THE COMMUNITY & TRANSPORT THEME 5: traffc, and measures to reduce risk from climate change expected to cause rising sea water levels. ■ Extend Dracaena Avenue (Falmouth) speed limit to 30mph as far as Ponsharden.

36 37 Theme 5

Transport and Objective 4: How we will achieve our objective their independence by extending the bus pass to include the park-and-ride facility. the Community Improve car parking ■ Modest increase of capacity of New Street car park. ■ Review the provision and siting of pedestrian arrangements to ■ Build multi-storey car park/supermarket/ crossings with the needs of older people in mind. encourage use of car affordable housing at Quarry with Hoppa bus link to ‘Our primary aim ■ Improve the accessibility of the ferries to meet the town/Dell. within Transport and parks on the periphery needs of those with limited mobility/wheelchair of town centres. ■ Improve and enlarge Penryn car parks and provide users. the Community is to better access from them to the centre of the town. make our towns and ■ Introduce resident parking permits where the surrounding area appropriate in residential areas around town centres. Objective 6: How we will achieve our objective meet the imperative ■ Provide a) very long-term low cost commuter of climate change and parking facilities with secure cycle storage and Encourage and enable ■ Ensure young people are able to get around easily on public transport, by ensuring the services take diminishing fossil fuels, b) commuter park and ride on bus or train routes to more people to walk, towns. cycle, and use public their needs into account. and become more ■ Reduce private parking spaces accessed from transport, particularly ■ Ensure young people have the information they pleasant places to live, pedestrian priority areas in Falmouth wherever need, when and where they need it, about the public our young people and transport services locally. shop, work, and move legally possible. students. ■ Negotiate discounted travel packages for young about in safely.’ people. Objective 5: How we will achieve our objective ■ Expand public transport routes with regular services between outlying parishes and the towns, and eco Ensure the elderly and ■ Improve pavements and pavement surfaces to help friendly buses that allow surfboards or bikes on less mobile are able to meet the needs of older people and the disabled. board. This would help to reduce reliance on cars. move about Falmouth ■ Ensure disabled parking bays either avoid having ■ Increase the number of safe cycle routes, to enable and Penryn. kerbs, or have dropped kerbs. students to embrace green travel. ■ Introduce more parking spaces for the disabled and ■ Ensure well-lit footpaths and clearer pedestrian ensure they are not abused by other drivers. signage. ■ Provide seating for the elderly at bus stops, ideally ■ Make train tickets available for purchase at stations. with a shelter. ■ Make water transport more accessible, more frequent ■ Introduce seating at regular intervals in shopping and more affordable. areas. ■ Make all public transport more affordable. ■ Encourage private shops and supermarkets to provide a resting-place for the elderly. ■ Introduce a shoppers’ bus service through the main streets of Falmouth and Penryn, to reduce the need to carry bags of shopping for long distances. THEME 5: TRANSPORT & THE COMMUNITY & TRANSPORT THEME 5: ■ Introduce points where shoppers can leave their shopping securely until ready to collect. ■ Enable those with mobility diffculties to maintain

38 39 Theme 5

Transport and Objective 7: How we will achieve our objective the Community Collaborate with our ■ Seek longer-term solutions to address the impact neighbouring parishes on surrounding villages of traffc going to and from Falmouth and Penryn. ‘Our primary aim to address traffc and transport issues ■ Support the improvement of highway maintenance within Transport and in the villages. the Community is to between the towns and the villages. ■ Create a network of footpaths and cycle paths to link make our towns and towns and parishes, and the Tremough campus. the surrounding area ■ Increase the number of carriages on trains at peak meet the imperative times to meet the needs of commuters. ■ Ensure that buses and ferries serving Mylor and of climate change and Flushing meet the needs of workers and young diminishing fossil fuels, people. and become more ■ Provide, and in some cases restore, an effective and pleasant places to live, frequent public transport service between Falmouth, Penryn, the neighbouring villages, and Truro shop, work, and move (especially Treliske). about in safely.’ ■ Develop the public transport infrastructure to address the demands of the Tremough campus without inconvenience to passengers from other parts of the town. THEME 5: TRANSPORT & THE COMMUNITY & TRANSPORT THEME 5:

40 41 Theme 6

Accommodating Objective 1: How we will achieve our objective Objective 2: How we will achieve our objective Our Community Ensure that new ■ Falmouth, Penryn, and the surrounding parishes Infuence and guide ■ Ensure that any new development maximises housing development to collaborate over a long-term housing growth plan, housing design and opportunities to incorporate eco-initiatives, taking account of the opportunities created by the construction in our particularly in the areas of energy effciency. ‘To successfully manage and planning policies removal of the former District Council boundaries. the demands of substantial properly serve the community. ■ Seek opportunities to create exemplar buildings with needs of our ■ Lobby for realistic new housing targets and seek regard to sustainability, low life cost, and use of cheap new housing targets, innovative planning solutions. construction materials from sustainable sources. community. measures to ensure ■ Seek a review of planning policy and processes to ■ Maximise opportunities to redevelop existing stock affordability, the need to create a reliable framework of guidance for housing to meet new demands. associations and developers. accommodate an ever- ■ Support and celebrate vernacular designed ■ Undertake a detailed analysis of the needs of the developments clothing high-tech, high-performance increasing population, the community over the next 20 years as a minimum, to buildings. need to ensure maximum inform our planning proposals. use of existing housing ■ Promote self-build, co-operative housing and stock, and at the same community build projects. Objective 3: How we will achieve our objective ■ Address changes in work patterns by building live/ time ensure that the work units. Address the unique ■ Develop unique solutions and a partnership character and integrity of demands for approach to address the fact that student housing ■ Consider opportunities to bring empty buildings, needs differ from those of the indigenous population. our towns and villages are homes, and fats over shops into the useable stock. accommodation placed on Falmouth and ■ Develop community-owned student housing preserved’. ■ Provide new housing that meets the changing needs schemes. of our elderly population, in order to release existing Penryn as university stock that no longer meets their needs. towns. ■ Work with higher education providers to ensure that any new accommodation development is designed to ■ Provide housing suitable for those with physical facilitate social integration with the local community and mental health disabilities that help promote and culture. independent living as part of the community. ■ Seek longer-term solutions to the desire to ■ Work with developers to ensure we build strong accommodate the growth of student numbers, whilst communities, with the amenities and facilities minimalising impact on surrounding villages. and open spaces fundamental to a proper sense of community. ■ Introduce standards and controls for private rented accommodation that properly meets the needs of the ■ Develop brown feld and redundant sites to provide landlords and the tenants. affordable housing and community facilities eg the former Budock Hospital site. ■ The standard of private sector accommodation should be subject to a more thorough accreditation ■ Limit the encroachment of new development on the scheme, one of which has been started by University shoreline. College Falmouth and the University of Exeter in Cornwall, in consultation with the local council. ■ The current scheme should be extended to improve quality across the board, particularly in relation to properties let by agents. ■ Address the severe lack of accommodation for

student couples and students with children, as well as OUR COMMUNITY ACCOMMODATING THEME 6:

42 43 Theme 6

Accommodating Objective 3: (cont) lack of lodgings for younger and international Our Community students, who may prefer to live with families. ■ Ensure young people are able to get clear, concise information when looking for accommodation in ‘To successfully manage Penryn or Falmouth. the demands of substantial new housing targets, measures to ensure Objective 4: How we will achieve our objective affordability, the need to Make our communities ■ Design-out the factors contributing to social isolation accommodate an ever- stronger and more arising from large-scale impersonal developments. increasing population, the connected. ■ Promote the need for new developments to have safe walking and cycling routes to facilities. need to ensure maximum ■ Build in green corridors and green spaces, such as use of existing housing allotments, on all developments. stock, and at the same ■ Promote the sharing and joint provision of facilities time ensure that the with higher education providers and the local character and integrity of communities. our towns and villages are ■ Work to achieve a mix of housing and tenure types and occupancy groups to ensure integration. preserved’. THEME 6: ACCOMMODATING OUR COMMUNITY ACCOMMODATING THEME 6:

44 45 ‘‘ Theme 7

Community Objective 1: How we will achieve our objective Objective 2: How we will achieve our objective Safety Reduce the levels ■ Work with partner organisations to identify and Reduce the fear of ■ Positively publicise the outcomes of partnership of crime and disorder address local issues, hot spots and target areas as crime and disorder, work on a regular basis, whether that be prosecutions in Falmouth and highlighted by intelligence and research methods. and increase the levels or other means, which in turn will reduce the fear of ‘For many people in our crime for the community, increase public satisfaction ■ community, the fear of Penryn over the time Encourage the community of Falmouth and Penryn of satisfaction in the of public services and encourage a feeling of safety. scale of the Plan. to have a voice and make it heard by the relevant community about the crime far outweighs the agencies. services involved in actual incidence of crime. ■ Encourage the public to make regular reports to the reducing crime and Our aim therefore is to appropriate authorities with regards to crime and anti-social behaviour. disorder. reduce crime, and the ■ Ensure that the places where young people live and fear of crime, so that spend leisure time are safe, by working with the every member of our Police, the local authority, the community, and other Objective 3: How we will achieve our objective partners. community feels safe as Ensure that the ■ Work with relevant departments within the local ■ Ensure we maintain the current good attendance and authority on issues such as design of spaces and they go about their daily engagement by the public in the PACT (Partners and community of Falmouth and Penryn buildings including appropriate lighting which can lives, and to promote the Communities Together) process. be taken into account along with the provision of fact that everyone has a ■ Enable the public to stand up against the small feel safe when going CCTV cameras where relevant. about their daily lives. role to play’. minority of the population who seek to commit crime ■ Seek to establish an awareness of the Out of Hours and cause nuisance to the vast majority, by improving Patrol Service and whether there is a desire for its the accessibility of the Police, by encouraging them to continuation. take responsibility for ‘signposting’/ redirecting calls to the relevant service organisation, and increasing neighbourhood interaction. ■ Identify reasons for people committing crime and anti-social behaviour and strive to address issues raised whenever possible, for example provision of drop in centres and youth clubs, and access to sports, art and recreational facilities. ■ Encourage work across generations, highlighting the differences and similarities which age groups can refect. THEME 7: COMMUNITY SAFETY THEME 7: ■ Increase safety on the streets by reducing anti-social driver behaviour.

46 47 Partners

Implementation Theme 1: ■ Falmouth Town Council Theme 4: ■ Falmouth Town Council Connected ■ Penryn Town Council A Healthy ■ Penryn Town Council ■ Communities ■ Cornwall Council Community Network Community NHS Cornwall and Isles of Scilly These are some of the ■ Older Peoples’ Forum ■ University College Falmouth and the University organisations that we will ask ■ Cornwall Supporting People Partnership of Exeter in Cornwall ■ Youth Forum ■ Cornwall Council Community Network to support the Community ■ Cornwall Neighbourhoods for Change ■ Cornwall Neighbourhoods 4 Change Plan Management Group ■ Interlink ■ Volunteer Cornwall in the implementation and ■ Beacon Centre ■ BTCV delivery of the objectives ■ Dracaena Centre ■ Working Links ■ University College Falmouth and the University ■ Interlink described in this Plan. of Exeter in Cornwall ■ Health and Well Being Board ■ Falmouth Marine School/Cornwall College ■ Falmouth School and Penryn College Theme 5: ■ Falmouth Town Council Transport and ■ Penryn Town Council ■ Theme 2: ■ Falmouth Town Forum the Community Falmouth Town Forum Employment ■ Falmouth Chamber of Commerce ■ Cornwall Council Highways ■ Penryn Chamber of Commerce ■ Cornwall Council Community Network and Prosperity ■ Falmouth Town Council ■ Neighbouring parishes ■ Penryn Town Council ■ Combined Universities in Cornwall ■ Cornwall Council Community Network ■ University College Falmouth and the University ■ Falmouth Harbour Commissioners of Exeter in Cornwall ■ Falmouth Docks ■ Penryn Vision Forum ■ Cornwall Council Highways ■ Sustrans ■ Business Link ■ Falmouth Harbour Commissioners ■ Cornwall Business Partnership ■ First Bus ■ Connexions ■ First Great Western ■ Cornwall Marine Network ■ University College Falmouth and the University Theme 6: ■ Falmouth Town Council of Exeter in Cornwall Accommodating ■ Penryn Town Council Our Community ■ Cornwall Housing Partnership Theme 3: ■ Falmouth and Penryn Chambers of Commerce ■ Cornwall Sustainable Energies Partnership Leisure, ■ Falmouth Town Council ■ Cornwall Council Community Network Recreation and ■ Penryn Town Council ■ Devon and Cornwall Housing Group ■ ■ Cornwall Rural Housing Association

Cornwall Council Community Network PARTNERS IMPLEMENTATION: Culture ■ Falmouth Harbour Commissioners ■ Chartered Institute of Architects ■ Falmouth Docks ■ Combined Universities in Cornwall ■ Cornwall Council Highways ■ University College Falmouth and the University ■ Cornwall Sports Partnership of Exeter in Cornwall ■ SUSTRANS ■ Youth Forum Theme 7: ■ Devon and Cornwall Police ■ Cornwall Marine Network Community ■ Falmouth Town Council ■ Sports and sailing clubs and the marinas ■ Penryn Town Council ■ The Falmouth and District Hotels Association Safety ■ Partners and Community Together (PACT) for ■ The Watersports Centre Falmouth and for Penryn ■ Combined Universities in Cornwall ■ University College Falmouth and the University of Exeter in Cornwall

48 49 Delivery

.

Employed by CIC to provide Research monitoring data to CPMG through Monitor Falmouth Town Council delivers the Progress Review Panel. Falmouth Town some objectives direct; others by Council working through the Falmouth and Penryn Community Network. Panel drawn from CPMG and including the Community Network CPMG Progress Manager, to monitor progress on Review Panel delivery of objectives. PenrynTown Council delivers Penryn some objectives direct; others by Town Council working through the Falmouth and PenrynCommunity Network. ■ To w n C o u n c i l representatives Extended ■ Cornwall Council The Community Plan, alongside Community members for Falmouth Falmouth partner Parish Plans, is key to shaping Plan Falmouth and and Penryn and Penryn the work of the Community Network, Management Penryn Community Community which in turn will deliver many of the Group ■ To p i c G ro u p L e a d e r s Network Plan objectives within the Plan. (CPMG) ■ Falmouth Harbour Commissioners ■ To w n F o r u m C h a i r s Falmouth CPMG refers specifc objectives and Penryn to Community Interest Company Community for implementation only where Plan CIC appropriate. A resource for CPMG and those Sustainability DIAGRAM IMPLEMENTATION delivering plan objectives. Advisory Panel

Implementation Organisations whose function Partners naturally includes delivery of particular Plan objectives.

50 51 Delivery

Implementation Implementation: The implementation of the various aspects of the Plan Implementation: The Community Interest Company’s role evolves at Partners will involve different groups of partners, with the lead Falmouth implementation stage to become the vehicle by which and monitoring responsibility varying from objective to objective. the community can seek grant funding to deliver and Penryn projects and objectives that fall outside the remit of In any given Theme, there will be objectives that Community either the two Town Councils, Cornwall Council via the The organisations and properly belong to existing groups and organisations to Plan CIC Falmouth and Penryn Community Network, or other groups involved in both deliver; some of whom have already actually started to local public bodies. This will require the stated implementation and in deliver. One such example is Theme 7, Community objectives of the company to be revised. Safety, where clearly Devon and Cornwall Police are monitoring. the lead partner in the achievement of the objectives described within that Theme. Similarly, many of the Themes contain objectives referring to the needs of Monitoring: In terms of implementaton, the CPMG adopts a central students, and it will be the Combined Universities Community monitoring role for the whole Plan. The membership of in Cornwall, University College Falmouth, and the the group will also be extended to include elected University of Exeter in Cornwall who will work with Plan members at both levels, (which was not feasible the two Town Councils to address matters of common Management during the plan drafting phase), and representatives of concern. Group the leading implementation partners. The CPMG will meet at least once every six months. Implementation: The Community Plan is a very clear statement by the Falmouth and communities of both towns as to how they see their Monitoring: The CIC will appoint a Research Monitor on a part- Penryn Town future, and it forms an agenda for both the Town Research time basis, who will work with a network of contacts in Councils to address. Monitor implementing organisations and agencies and in Councils specialist community groups, to obtain base data on It is our aspiration that having initiated the plan their work to compare with Community Plan objectives. process, they now formally adopt the Plan as their The Research Monitor will provide a CPMG Progress own, and set about the process of delivering those Review Panel with information on a monthly basis, for objectives that fall within their powers and remit. use within their reviews of progress.

Much of that delivery will take place in partnership Monitoring: The CPMG Progress Review Panel will meet regularly, with Cornwall Council, and the mechanism that CPMG Progress to receive reports from the Research Monitor and Cornwall Council has determined as the most identify any need for action to other CPMG members, appropriate route for such interaction is via the Review Panel including those representing the two Town Councils, Community Network process. and those representing Cornwall Council, especially the Community Network Manager. Implementation: The Falmouth and Penryn Community Network will Falmouth play a signifcant role in implementation, particularly and Penryn as it draws together community plans from all its’ member councils and key partners, in order to manage Advising: This panel of experts will comment on issues referred Community the services of Cornwall Council more effectively year Sustainability to them, where there are concerns about impact, and Network on year, and to bring about longer-term regeneration of opportunities to make a positive contribution to the area. The role of the network is discussed in more Advisory Panel matters of sustainability, particularly in the felds of

detail on pages 54-55. energy production, food production, waste manage- AND MONITORING IMPLEMENTATION ment, planning and building design and construction, community-building, and transport infrastructure. .

52 53 Delivery

Implementation: An introduction to Community Networks Cornwall Council, depending on the matters under ‘Community Networks discussion. The Network, organised by a Community are fundamental in our the Community ‘In April 2009, the new Cornwall Council took over the work Network Manager, will be able to invite local and voluntary organisations, service providers like the aim to give communities Network of our previous County and District Councils. Cornwall a stronger voice and in Council recognised that we can’t solve all the issues that Police and community groups, businesses, health communities face on our own and will work with our elected authorities and others to join them on a regular and helping them to deal with The role that the Falmouth members, local councils and other key partners to coordinate ongoing basis. The Network will be able to identify complex issues. Cornwall our activities. and agree common, realistic aims and targets that will and Penryn Community meet combined trategic and local aspirations. Council recognises that Network can play will be key We will do this through our Localism Service and our 19 because every area is to the delivery of much of the Community Networks, which are based around groupings of What sort of things will Community different we need support Community Plan, as it connects parishes and electoral divisions. The Community Networks Networks be involved with? from local communities in Cornwall Council to and will join our aims for Cornwall with those of other public order to deliver services service providers and the community and voluntary sectors, engages with Town and Parish Some of the issues that Community Networks could be effectively’. to meet people’s needs’. dealing with include anti-social behaviour, economic Councils, partners, and the development, the environment, community planning, public. This Plan is a key driver The purpose of the Community Network regeneration, conservation, community safety and of the work of the Falmouth transport and highway issues. Alongside this Town and Penryn Community The Community Network can bring together, in a and Parish Councils will also be able to take on vary- community forum, the organisations that deliver ing levels of responsibility for some local services, such Network. services into the community, both public and voluntary, as street cleaning, grass cutting, weed control or the such as - but not exclusively - Police and other maintenance of public conveniences. emergency services, healthcare providers, Town and Parish Councillors, and Cornwall Councillors for the The value of Community Plans network area. Each Community Network will be able to develop The purpose of the Community Network (as defned at a Community Network Programme for 3 – 5 years the point of publication of this Community Plan) is to: which sets out the needs and aspirations of the network. ■ Empower local Councillors and have a local decision making forum. One of the key tasks of the Community Network ■ Involve local people and engage all parts of the Managers will be to map the plans that already exist community. in each area, make links with existing local groups ■ Provide a local base and presence for Cornwall and partnerships and identify how these can all be Council. brought together. The role that this Community Plan ■ Provide an enhanced role for Town and Parish will therefore play will be key to the development of Councils. the Community Network Programme, in addition to ■ Recognise and support the changing role of the giving the Network a clear brief from the community voluntary and community sector. about their aspirations and expectations. ■ Identify local needs and priorities. ■ Provide a local focus for partnership working. This Community Network Programme will also be ■ Infuence local service delivery. informed by a Community Network Profle which ■ Provide a quality monitoring function for local sets out the key social, economic and environmental service delivery. information for each area. The Programme will include an Annual Delivery Plan, which sets out how Cornwall The Community Network will bring together Council and partners together will shape the delivery Cornwall Councillors and representatives from of services in each community network, to best meet IMPLEMENTATION: THE COMMUNITY NETWORK IMPLEMENTATION: Town and Parish Councils, as well as offcers from local need.

54 55 People

Falmouth Community Christopher Smith (Chair): Falmouth Town Forum Kevin Paul: Penryn Town Council Interest Company John Slaughter, (Vice-Chair): Falmouth Marine School; Barbara Hewett-Silk: Chair, Patients Forum & Penryn Board of Falmouth Town Forum Sara Robert: Public Health CIOSPCT Michael Moore: Penryn Vision Forum Julie Pikesley: Family Services Community Directors Mark Williams: Falmouth Town Council Alice Hosking: Falmouth Hospital Plan CIC Kevin Paul: Penryn Town Council Helen Nicholson: Cornwall Strategic Partnership Simon Polglase (Company Secretary): Falmouth Town Bill Haining: CMHT Council Jill Stott: Link

Leisure, Culture Jonathan Griffn (Chair): National Maritime Museum Management Christopher Smith (Chair): Housing Topic Group and Tourism Cornwall Community Nigel Carpenter: St Michael’s Hotel Group members John Slaughter, (Vice-Chair): Chair, Transport and To p i c G ro u p Plan Access Topic Group Jackie George: The Watersports Centre John Langan: Chair, Maritime Topic Group Sam Groom: Visit Cornwall Management Jonathan Griffn: Chair, Leisure, Culture and Tourism Tim Light: King Harry Ferries Group (CPMG) Topic Group David Pollard: Falmouth Town Manager Diane Warren: Chair, Health and Well-being Topic Group Rosemary Ridette-Gregory: Falmouth and District Hotels Lorely Lloyd: Chair, Young People Topic Group Association Jilly Easterby: Topic Group Lead, Students Topic Group Nicola Kneebone: Tourist Information Centre Judith Whitely: Chair, Over 50s Topic Group Keven Ayres: Falmouth Town Council Grenville Chappel: Chair*, Housing and Environment John Hick: Pendra Loweth Topic Group (*latterly Christopher Smith) Simon Livingstone: Chair, Crime and Safety Topic Group There have been other signifcant contributions from: John Hick: Chair, Business and Economics Topic Group The sports clubs of Falmouth and Penryn Mark Williams: Falmouth Town Council The Royal Cornwall Polytechnic Kevin Paul: Penryn Town Council The Falmouth Harbour Commissioners Young People Lorely Lloyd (Chair): Transition Falmouth To p i c G ro u p Youth Issues: Topic Groups Transport John Slaughter (Chair): Falmouth Marine School; Falmouth and Penryn Youth Forum: consisting of and Access Falmouth Town Forum representatives of youth organisations active in the membership Sally Stiles: Falmouth Residents Association area (including schools). Gerald Chin-Quee. Mark To p i c G ro u p Cait Hutchins: Penryn community organisations Williams. Maurice O’Connell. Nigel Turner. Sandra John Bottomley: Falmouth Town Forum Critchley. Peter Hughes. Dawn McColl. Chris Blair. Simon Murray: SUSTRANS Scott Laity. Jill Hocking. Russell Hill. Rachel Holland. Maurice O’Connell: Penryn community organisations Richard May. Tom Gall. Ashley Johnson. Mark Williams: Falmouth Town Council Kevin Paul: Penryn Town Council Environmental Issues: Philip Pearce: Transition Falmouth. John Marshal. Mike Health and Diane Warren (Chair): Health Promotion Service, NHS Lloyd: Transition Constantine. Rachel Lay. Rob Follett: Well-being Cornwall and Isles Of Scilly Transition Falmouth. Sally Stiles. Dick Stiles. Mitty Stiles. Lorely Lloyd: Transition Falmouth Mark Williams. Mike Reynolds. Louis Lloy. Michael To p i c G ro u p Oonagh Glancy: Health Visitor Moore. Betty Levene. Guy Doncaster. Luci Scholes. Kate Venner: Cornwall Neighbourhoods for Change John Slaughter. Tim Light. Mike Roberts: Health and Well-being Strategy CIOSPCT THE PLAN THE PEOPLE BEHIND APPENDIX 1: Maurice O’Connell: Penryn community organisations Over 50s Judith Whitely (Chair): Carrick Over-50s Forum* Al Green: Gasy Mens Health Outreach Worker To p i c G ro u p Members of the Carrick Over-50s Forum* *(renamed the Older People’s Forum).

56 57 People

Topic Groups Maritime John Langan (Chair): Falmouth Harbour Commissioners Crime and Safety Simon Livingstone (Chair)*: Carrick District Council To p i c G ro u p Roger Graffy: Mylor To p i c G ro u p *latterly John Trott: Devon and Cornwall Police membership Dave Randle: Falmouth Oil Services (cont.) Cliff Brown: Falmouth Town Forum PACT group Mike Varney (Chair): Falmouth Town Council Alan Jordan: Cornwall Marine Network (Partners And Susan Lewis: Neighbourhood Watch – Pendennis Rise John Hingston: Penryn Vision Vicky Eva: Falmouth Town Council Toby Allies: Pendennis Shipyard Community Together) Cherry Ager: local resident Andy Brigden: Truro Harbour Offce Clive Scott Mathison: Arwenack Ward resident Roger Radcliff: Carrick District Council Dick Stiles: Civic Society Mark Sansom: Falmouth Harbour Commissioners David Yelland: Boscawen Road Neighbourhood Watch Mike Reynolds: A&P Falmouth (docks) Diana Merritt: Arwenack Neighbourhood Watch /Falmouth Michael Moore: Penryn Vision Forum Town Council Lynn Carter: Carrick District Council Business and John Hick (Chair): Maen Valley Caravan Park Rachel Endean: Carrick District Council Economics Christopher Smith: Falmouth Town Forum Judy Warren: local resident Tony Batchelor: Geoscience Michael Clements: local resident To p i c G ro u p Richard Reed: Fugro Seacore Judith Kerridge: West Cornwall Magistrates Mike Reynolds: A & P Falmouth Sean Cubin: FXU Student Union Jamie Smith: Eight Wire Design and Media Sarah Toledo: FXU Student Union Roger Preston: Penryn Chamber of Commerce Andy Filkins: Devon & Cornwall Constabulary Haydn Scholes: Wardell Armstrong Cara Trott: Devon & Cornwall Constabulary Nick Seaton-Burridge: Scott Burridge Commercial Simon Polglase: Falmouth Town Council Matt Borne: Cornwall College Strategic Development Mark Williams: Falmouth Town Council Tim Light: King Harry’s Cornwall Malcolm Leather: local resident Richard Wilkins: Tremough Campus Accommodation Offcer Students Jilly Easterby (Topic Group Lead): Head of Public Maureen Davies: Falmouth Town Council To p i c G ro u p Affairs, University College Falmouth Steve Eva: Falmouth Town Council Emma Dyer: Student, University College Falmouth David Pollard: Falmouth Town Centre Manager Pip Hayler: Student Liaison Offcer, Falmouth Marine Pamela Yates: local resident School/Cornwall College Diane Warren: Health Promotion Service, NHS Cornwall John Slaughter: Falmouth Marine School Council and Isles Of Scilly Catriona Bell: Administrative Offcer, University of Exeter (Cornwall Campus) Housing Christopher Smith (Chair): Falmouth Town Forum John Clayton: Cornwall College Students’ Union To p i c G ro u p Grenville Chappel: BRCP Tim Fitter: Cornwall College Students’ Union John Slaughter: Falmouth Marine School/Town Forum Ema Weston: Cornwall College Students’ Union Steve Eva: Falmouth Town Council Sarah Gray: Students’ Union, University College John Bottomley: Forum working group Falmouth’s Dartington Campus Tricia Noble: Falmouth Marine School Sarah Toledo: Students’ Union, University College Tim Fitter: Falmouth Marine School Falmouth/University of Exeter (Cornwall Campus) Mark Williams: Falmouth Town Council Sonya O’Hea: Students’ Union General Manager, Maurice O’Connell: Penryn community groups University College Falmouth/University of Exeter Sarah Wetherill: Carrick District Council (Cornwall Campus) Jean Hunter: Saracen Community Association Shaun Graham: Students’ Union, University College Norman Hunter: Saracen Community Association Falmouth/University of Exeter (Cornwall Campus) THE PLAN THE PEOPLE BEHIND APPENDIX 1: Pip Green: Falmouth Marine School Karl Shaddick: Students’ Union, University College Falmouth/University of Exeter (Cornwall Campus) Mitty Stiles: Cityscape3D-com Esther Richmond: Carrick District Council Gerald Chin Quee: Carrick Housing Ltd Stephen Tudgey: KCM/Falmouth Churches Together Esther Richmond: Carrick District Council

58 59 Progress...

Action already Transport and the Community Falmouth taken prior to Wheelchair access in town centres Summary of improvements publication During its early research, the Transport and Access ■ Junction of Albany Road and Killigrew Street (both Topic Group identifed access problems in the town sides) – drop/transition 3 no. existing granite kerbs centres for wheelchair users as a matter of concern in (each side) and re-lay footway to suit new profle. the community as a whole. The need to use a wheel- ■ Junction of Lister Hill and Killigrew Street (both chair can become necessary for anyone as a result of an sides) - drop/transition 3 no. existing granite kerbs accident or a disabling health problem. In many cases (each side) and re-lay footway to suit new profle. the wheelchair user and his or her carers are elderly ■ Junction of Trelawney Road and Killigrew Street - and/or frail but the same access problems can impact drop/transition 4 no. existing granite kerbs and on young parents with heavy push-chairs. re-lay footway to suit new profle. ■ Arwenack Street outside the bookshop (near Quay The specifc problem areas are not always obvious to Street) - drop/transition 3 no. existing granite kerbs the able-bodied members of society so one of the Topic and re-lay footway to suit new profle. Group members volunteered to carry out a survey ■ Arwenack Street outside Bodenes (near Quay Street) with a colleague who is herself wheelchair bound. - drop/transition 3 no. existing granite kerbs and They visited both Falmouth and Penryn town centres re-lay footway to suit new profle. and the routes into them from car parks and nearby ■ Junction of Custom House Quay with Arwenack residential areas. They looked at the pavements and Street (Fish and Chip Shop side) - drop/transition 5 road ways only, as problems with these could be no. existing concrete kerbs and re-lay footway to pointed out to Cornwall Council for rectifcation. Most suit new profle. businesses were found to have provided access from the pavement although some still have problem areas Penryn within the premises. Summary of improvements When approached with the results of the initial survey, ■ Cornwall Council enthusiastically took up the matter Station Road (new section of footway outside train and arranged for a specialist engineer to accompany station) – drop/transition 5 no. existing concrete the survey team to revisit the problem areas and kerbs and re-lay footway to suit new profle. ■ decide what remedial action would be required. Prior Station Road ( opposite above) – 4 no. concrete kerbs already transitioned and dropped but need to that the results of the survey had been the subject PROGRESS APPENDIX 2: of consultation with people having special interest in dropping further to be fush with road surface. the subject and some other routes into Penryn were Re-lay footway to suit. ■ identifed. These were added to the joint survey list. Lower Market Street at Junction with Truro Lane - The practical design work was then refned and cost drop/transition 3 no. existing granite kerbs and estimates prepared and approved. It is likely that the re-lay footway to suit new profle. ■ work will be split up into two packages and completed Lower Market Street at Junction with St Gluvias over the next 2 years as budgets allow. Street - drop/transition 3 no. existing granite kerbs and re-lay brick footway to suit new profle. ■ As well as improving matters for resident wheelchair Broad Street at Junction with New Street – Patch and push-chair users the completion of this work and road surface to get rid of dip in road and make up the way it has come about could be included in visitor difference between road surface and kerbs. publicity to emphasise the enhanced access they will fnd in our town centres.

60 61 Progress... publication taken prior to Action already (cont.) most oftheremaining 20%! of theparkinginChurch Street car parkwillremove the traffcduringdaybyabout80%.Replacement rat-running isstoppedthebollard willhavereduced of theshopperfriendlyparkingsolution.Once this couldhelpthecaseforusingaHoppa-busaspart is proving increasingly popularwithshoppersand in theCommunityPlan.Thetownshuttle-busservice Street carparkclosedforredevelopment, asproposed friendly carparkingcanbeprovided andtheChurch Planningworkcontinuesonhowother, shopper benefts forpedestriansandtheshops. to 4.00pmwhenthebollard israised,bringingreal the shoppingstreets duringtheperiodfrom 11.00 am There hasbeenasubstantialreduction oftraffcin this practice,whichisbothdangerous andillegal. operation ofthecarparktodiscourageorprevent offcials are lookingatchangestothelayoutand car parktoby-passthebollard. CornwallCouncil motorists are now‘rat-running’ through Church Street increased todiscouragethisillegaloperation.Some delay before thebollard operateshasalready been vehicles frequently operatingthebollard illegally. The with closedcircuit televisioncamerastowatchforany installed attheentrancetoChurch Street together during mostoftheshoppingday. Thebollard hasbeen except authorisedvehiclesfrom drivingthrough, enforce order. theexistingtraffc Thisorder bansall expressed communitywishforarisingbollard to Cornwall Councilhaveresponded totheoften- Cornwall CountyCounciland,more recently, Since initialworkontheCommunityPlanstarted, area in Falmouth shopping main the of Pedestrianisation 62 Church Street , Falmouth,showingtherisingbollard 63

APPENDIX 2: PROGRESS Contacts organisations Partner Plan Community and Penryn Falmouth Penryn Vision Forum Vision Penryn Company Community Interest CIC Penryn Falmouth and Penryn TownCouncil Penryn Council Falmouth Town Group (CPMG) Management Community Plan Falmouth Town Forum E-mail [email protected] Telephone 01326375910 Michael Moore E-mail [email protected] Telephone 01326214539 Jonathan Griffn E-mail [email protected] Telephone 01326373086 Kevin Paul, E-mail [email protected] Telephone 01326315559 Mark Williams, E-mail [email protected] Telephone 01326315559 Simon Polglase, I E-mail [email protected] Telephone 01326318808 Christopher Smith, In thefrstinstancepleasecontact: n thefrstinstancepleasecontact: Clerk totheCouncil Clerk totheCouncil Company Secretary Chairman 64 Contacts 65

APPENDIX 3: CONTACTS