NEPRA Annual Educational Symposium 2018 November 4 – 6, 2018 • Newport, Rhode Island Resilience in a Sea of Change Accommodations & Meeting Location

The Newport Marriott 25 America’s Cup Avenue, Newport, RI 02840

To make a room reservation, please visit (https://tinyurl.com/NEPRA2018) or call (401) 849-1000 and request the NEPRA Educational Symposium 2018 group rate.

Directions to the Newport Marriott Hotel (www.newportmarriott.com)

Driving From the west or New York City, take I-95 to US Route 1 to RI Route 138 east. Route 138 crosses the Jamestown Bridge and the small island of Jamestown and continues across the Claiborne Pell Newport Bridge to Newport. Coming from a point due east like Cape Cod, take I-195 toward Providence, RI, then in Fall River, MA, switch to Route 24 south. This takes you onto Aquidneck Island across the Sakonnet River Bridge. After crossing the bridge, switch to Route 138 south and proceed to Newport. Coming from the northwest and Providence, take I-195 east and then switch to Route 114 south. This takes you across the Mount Hope Bridge and into Newport.

By Air Several national and regional airlines fly into T.F. Green Airport in Warwick, RI, 30 miles northwest of Newport. Resilience By Bus Peter Pan and Bonanza Bus Lines provide service to Newport (www.discovernewport.org)

Dress is Business Casual Local Attractions

Mansion Tours Newport is famous for its mansions, built as summer homes in the 1850s to 1900 by wealthy tycoons of New York and Philadelphia. These massive houses, including the spectacular , , , the Elms, Rough Point, are open to the public, offering fascinating and informative tours. The Breakers is probably the first among equals of Newport mansions. Cornelius Vanderbilt II directed architect Richard Morris Hunt in 1893 to design the Breakers, an Italian Renaissance-style palazzo.

Vineyard Visits The northern part of Aquidneck Island, where Newport resides, has three fabulous vineyards that are open for tours, tastings, and events like clambakes or art shows. You will need a car or a ride to get to the vineyards from Newport, but they are not far at all.

Walks and Hikes The Cliff Walk is a memorable walk with outstanding vistas. It is a 3.5-mile elevated and paved path along the shoreline, passing grand mansion properties, with vast views of the Atlantic. Several entry points allow you to do only a portion if you wish. And, by all means, just walk around the town! In the old downtown, narrow streets are lined with should-to- shoulder clapboarded houses, many bearing plaques with the date of construction – some from the 1700s -- and the owner's name.

Shopping Bannister's Wharf, on Newport's harbor front, off America's Cup Avenue, is the hub of Newport activities, including a pier and views of the Bay; access to boat cruises; docking for Resilience boats; good dining and shopping; live music and dancing. The wharf has 20 stores, galleries and restaurants, featuring Rhode Island maritime merchandise and cuisine.

International Tennis Hall of Fame It honors players and contributors to the sport of tennis and includes a museum and grass tennis courts. Resilience

Restaurants

The Black Pearl Bannister's Wharf • (401) 846-5264 www.blackpearlnewport.com

The Black Pearl is one of Newport's best-known and best-loved restaurants. From the warm ambience and classic cuisine of our Commodore's Room and Tavern to the al-fresco charm of our Waterside Patio and raw bar, the Black Pearl has something to offer everyone.

Bowen’s Wine Bar & Grille 22 Bowen’s Wharf • (401) 841-8884 www.22bowens.com

Prime steaks and New England’s finest seafood on historic Bowen’s Wharf.

The Deck 1 Waites Wharf • (401) 846-3600 www.waiteswharf.com

Fresh, local seafood items and New England summer favorites, as well as daily specials and raw bar.

Aquidneck Lobster Bar 31 Bowen’s Wharf • (401) 619-2890 www.Lobsterbarri.com

Located in the center of downtown Newport at the very end of historic Bowen’s Wharf, Aquidneck provides 180 degrees of unobstructed harbor views. NEPRA Annual Educational Symposium 2018 November 4 – 6, 2018 • Newport, Rhode Island Program Schedule

Sunday, November 4 3:00-6:00 pm Registration for Members and Vendors – Main Lobby 5:30-6:00 pm New Member Reception – Skiff Bar 6:00 pm Welcome Reception – Skiff Bar

Monday, November 5 7:45 - 8:30 am Breakfast with Sponsors – Salons 3&4 8:30-8:45 am Welcome remarks – Lynn Hogan, President of NEPRA – Salon 2 8:45-10:00 am Keynote - Overcoming Challenges - Lisa Fenn, ESPN Producer & Motivational Speaker 10:00-10:30 am BREAK with Sponsors – Salons 3&4 10:30-11:30 am Measuring ROI for Advertisement and Social Media Utilization – Connor Rockwell, Physician Recruiter, Dartmouth-Hitchcock – Salon 2 11:30-12:30 pm Addressing Physician/Provider Burnout: The Road to Well-Being Karim Awad, MD, Associate Medical Director of the Department of Clinical Affairs & Chief of Sleep Medicine, Atrius Health Joshua Frank, Recruitment Manager, New England Geriatrics 12:30-1:15 pm LUNCH – Salons 3&4 1:15-2:15 pm HOT TOPICS (Closed session – members only) Facilitators: Alison Nathanson, Director, MaineHealth Physician Recruitment Center & Gina Mallozzi, Physician Recruiter, Maine Medical Partners 2:15-3:45 pm Advanced Practice Provider Presentations & Panel Q&A The Changing Role of Advanced Practice Providers: The Differences between NPs and PAs in levels of supervision, curriculum, certification & licensure Co-Presenters: Jen Hixon, PA, Program Director for the PA Program, Westfield State University and Jean Demartinis, DNP, Program Director, DNP Program at UMA Worcester – Salon 2 Resilience From Clinical Practice to Clinical Operations – Christopher Anderson, Assistant Director, PA Services, New York University 3:45 – 4:00 pm BREAK with Sponsors – Salons 3&4 4:00-5:00 pm NEPRA Business Meeting (Closed Session – Members only) – Salon 2

Dinner on your Own – Explore Newport’s Amazing Selection of Restaurants! NEPRA Annual Educational Symposium 2018 November 4 – 6, 2018 • Newport, Rhode Island

Program Schedule

Tuesday, November 6 7:45-8:30 am Breakfast with Sponsors – Salons 3&4 8:30-9:30 am Keynote – Leading Change: Thriving in 2018 and Beyond – Debra Zabloudil, FACHE, CAE, President and CEO, The Learning Studio, Inc. – Salon 2 9:30-10:00 am BREAK with Sponsors – Salons 3&4 10:00-10:30 am Welcome – New NEPRA President & NEPRA Committee Chair Reports – Salon 2 10:30-11:30 am IGNITE Session - Debra Zabloudil, President & CEO, The Learning Studio, Inc. – See IGNITE Session below 11:30 – NOON Raffle (please note you must be present to win) 12:15 pm Adjourn

New this year! IGNITE!

Join your colleagues on a unique adventure in live speaking as they take their best shot at Resilience educating and entertaining you. Speakers are strictly limited to ten minutes and no more than 20 slides - this fast-paced session is sure to get you thinking! Special Thank You to the 2018 Education Committee

• Christine Bourbeau, Director of Physician Recruitment, St. Francis Hospital & Medical Center • Louis Caligiuri, Director, Physician Services, North Shore Physicians Group • Carolina Mallea Chaves, Talent Acquisition Manager, Signature Healthcare • Melissa Hale, Physician & Advanced Practitioner Recruitment, Baystate Health • Lynn Hogan, NEPRA President,Corporate Director of Physician Recruitment, Hackensack Meridian • Gina Mallozzi, Physician Recruiter, Maine Medical Partners • Alison Nathanson, Director, The MaineHealth Physician Recruitment Center • Tiffiny Parker, Physician Recruitment Specialist, MaineGeneral Medical Center • Brenda Reed, Director, Physician & Medical Staff Recruitment, Atrius Health • Laura Schofield, Senior Physician and Recruitment Consultant, Atrius Health • Laura Screeney, FASPR, Director, Physician Recruitment, NewYork-Presbyterian • Stacie Swanson, MHA, Executive Director, Physician Services, Lowell General Hospital • Renee Theobald, Physician Recruiter, Hackensack Meridian Health • Lynne Zeeman, Physician Recruiter, FASPR, NewYork-Presbyterian Special Thanks to our 2018 Speaker, Break and Promotional Sponsors Resilience

Brochure Sponsor Speaker Biographies

Lisa Fenn Lisa Fenn was born and raised in Cleveland, Ohio. She attended Cornell University, where she earned her communications degree. Lisa went on to work as a feature producer at ESPN for thirteen years. Her work at ESPN earned six Emmy Awards and three Edward R. Murrow awards for excellence in journalism. She has been featured on ESPN, Good Morning America, and World News Tonight.

In 2016, Lisa released her memoir entitled Carry On: A Story of Resilience, Redemption, and an Lisa Fenn Unlikely Family. This deeply moving memoir examines the unexpected bonds that would transform three lives. Carry On is a touching tale of an unlikely family forged through barriers of race, class, and disability. It is a powerful memoir about grit, love, hope, and faith—and the courage to carry on, even in the most extraordinary circumstances. Carry On has won numerous awards, including a Friends of American Literature Award, a Christopher Award and was an NAACP Image Award finalist.

Today Lisa is a sought-after public presenter, speaking on leadership, poverty, and disability, in addition to her faith and its relevance in both her media career and her daily life. Lisa resides in the Boston area with her husband and two young children.

Conner Rockwell Connor Rockwell is a Physician Recruiter at Dartmouth-Hitchcock. He brings five years of healthcare experience to the organization and utilizes various tools and dashboards to aid with staffing plans and creative recruitment strategies to ensure successful recruitment and retention. Working within New Hampshire’s only level 1 trauma academic health system, Connor focuses his efforts on collaborating with direct business partners and stakeholders to strategically recruit optimal fits for the organization and communities he serves. An avid outdoor enthusiast, Connor takes full advantage of the four-season lifestyle and spends his free time with his wife and Conner Rockwell daughter.

Connor earned his B.A. in Marketing from Capital University in Columbus, Ohio, and is currently pursuing his MBA with a concentration in project management from Norwich University in Resilience Northfield, Vermont. Karim Awad, MD Karim Awad, MD Karim Awad, MD is the Associate Medical Director of the Department of Clinical Affairs and the Chief of Sleep Medicine at Atrius Health. He joined Atrius Health in 2012 after completing a Neurology Residency at Harvard Medical School, Massachusetts General Hospital and Brigham & Women’s Hospital (BWH) and a Sleep Medicine Fellowship at Harvard Medical School, BWH. Dr. Awad is on two statewide workgroups in Massachusetts to help tackle the problem of clinician burnout, one with CRICO (a leader in medical professional liability) and one with Massachusetts Medical Society-Massachusetts Health & Hospital Association.

Finally, Dr. Awad is the Chair of the Clinical Advisory Council and is an ex officio member of the Board of Trustees at Atrius Health. Dr. Awad is dedicated to helping improve clinician well-being.

Joshua Frank As the Recruitment Manager for New England Geriatrics, Joshua Frank combines his passions of relationship building, and strategic marketing to support business deplovelopment efforts. In his role at New England Geriatrics Josh is responsible for the recruitment and retention strategy of 230 behavioral health clinical positions throughout Massachusetts and Connecticut. Through the collaboration of recruitment, HR, and finance New England Geriatrics has been able to drop their turnover rate by 13% over the past 3 years. Since his time at NEG, Josh has executed two website re-designs, developed marketing videos and social media strategy, created a recruitment & retention budget, and most recently oversaw hiring for the company’s first ever expansion into Connecticut. Josh enjoys “cutting the red tape” that can culturally exist between departments to improve recruitment and retention strategy.

Outside of his professional life, Josh enjoys spending time with family, friends, and his beloved dog Brandi! He is currently a MBA candidate at Bay Path University, with an expected graduation date of December, 2018.

Jennifer Hixon Jennifer Hixon became a faculty member and program director at the Springfield College Joshua Frank Physician Assistant Program for 12 years and subsequently appointed Dean at the Massachusetts College of Pharmacy and Health Sciences. Dr. Hixon completed a Master of Science in Industrial Psychology from Springfield College and a Doctorate of Health Sciences from Nova Southeastern University. She has been a local, regional and national speaker and consultant in the area of orthopedics, leadership, and the Physician Assistant Profession and continues to practice as a PA in the region. Dr. Hixon is currently the Chair of the Health Sciences and Founding Program Director of the Westfield State University Physician Assistant Program.

Jennifer Hixon Jean DeMartinis, PhD, FNP-BC Jean DeMartinis, PhD, FNP-BC is a tenured Associate Professor at the University of Massachusetts, Amherst, College of Nursing and founding Director of the Doctor of Nursing Practice (DNP) and Clinical Nurse Leader (CNL) Graduate Programs. She has been an academician for many years and a Family Nurse Practitioner with over 20 years of primary care and cardiology in-patient and out-patient experiences with theoretical underpinnings in transcultural nursing. She is the Ambassador for the CON Telehealth Initiative and has developed expertise in teaching telehealth technology to nurse practitioner students. She has worked delivering culturally congruent care within a Federally Funded Indigent Health clinic for families, the Salvation Army, a Homeless Shelter clinic, and a Veterans Home, all primary care sites located in rural or urban Medically Underserved Areas (MUAs). Currently, she also works part-time as an Jean DeMartinis, PhD Associate Professional Staff member of Baystate Medical Practices (BMP), Baystate Health Systems (BHS) in their Heart and Vascular Medicine Department Stress Testing Laboratories within the region.

Christopher Anderson Christopher Anderson is the Assistant Director of Physician Assistant Services at NYU Langone Health, New York City, NY. Mr. Anderson received both a Bachelor’s and Master’s degree from Touro College in Physician Assistant studies, and more recently completed his MBA in Health Services Management from Hofstra University. After completing his Physician Assistant studies, Christopher completed a postgraduate residency in surgery at Montefiore Medical Center, NY and proceeded on to a position at Jacobi Medical Center, NY assigned to the Surgical ICU. In 2013, he was recruited by Northwell Health to develop a trauma and acute care surgery program at Southside Hospital, Bay Shore, NY. In this role, he was able to facilitate the recruitment and training of over 25 advanced practitioners, as well as 7 trauma surgeons. The hospital became one of the first verified trauma centers in New York State, and the first on Long Island. After 4 years with Northwell, he accepted his current position at NYU to further develop the Physician Assistant (PA) services department. In this role, Christopher is responsible for the majority of the operations of Physician Assistants; which includes recruitment and onboarding, privileging, credentialing, professional practice evaluations and professional development. NYU recently accepted the award as 2018 Employer of Excellence by the American Academy of Physician Assistants. Christopher Anderson Resilience Debra Zabloudil, CAE, FACHE Debra Zabloudil serves as the President and founder of the Learning Studio, which serves the association community in a variety of consulting, thought leadership and training needs.

On a day to day basis, Debra and her team can be found serving clients around the globe, producing educational content for leaders in hundreds of different industries or professions, running consulting projects for professional and trade associations and speaking, facilitating and designing workshops and learning labs for customers, members and staffs of organizations worldwide. Debra is a frequent speaker and writer on all topics related to adult education and how to create high quality, and profitable, education offerings for members.

Debra works regularly with a number of well-known organizations such as The Young Presidents Debra Zabloudil Organization (YPO), International Association of Oral and Maxillofacial Surgeons, The American Hospital Association, the American Planning Association, The Association Forum and more.

Debra is a Certified Association Executive and a Fellow of the American College of Healthcare Executives. She is also an Association Forum John T. Thiel award winner, a PCMA “Best in Class” speaker and a graduate of the Search Inside Yourself Leadership Institute.

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