2011 Annual Performance Report

EAST AYRSHIRE COMMUNITY PLANNING PARTNERSHIP

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30 September 2010

CONTENTS

Page

1. Introduction 4

2. SOA Improvement Plan 2009/10 5

3. Partnership Working 5

4. Community Engagement 6

5. Governance and Scrutiny Arrangements 7

6. Outcomes: Progress and Achievement 2009/10 8

7. Community Planning Four Yearly Review 14

8. Fairer Scotland Fund 17

9. Ongoing Development of the SOA 19

10. Challenges – Economic Downturn 19

11. Conclusion 21

SOA Annual Performance Report 2009/10: Outcome Templates . National Outcome 1 – We live in a Scotland that is the most attractive place for doing business in Europe. 23

. National Outcome 2 – We realise our full economic potential with more and better employment opportunities for our people. 31

. National Outcome 3 – We are better educated, more skilled and more successful, renowned for our research and innovation. 37

. National Outcome 4 – Our young people are successful learners, confident individuals, effective contributors and responsible citizens. 50

. National Outcome 5 – Our children have the best start in life and are ready to succeed. 66 . National Outcome 6 – We live longer, healthier lives. 76

. National Outcome 7 – We have tackled the significant inequalities in Scottish society. 89

. National Outcome 8 – We have improved the life chances for children, 103 young people and families at risk. . National Outcome 9 – We live our lives safe from crime, disorder and 114 danger.

. National Outcome 10 – We live in well-designed, sustainable places where 124 we are able to access the amenities and services we need.

. National Outcome 11 – We have strong, resilient and supportive 131 communities where people take responsibility for their own actions and how they affect others. . National Outcome 12 – We value and enjoy our built and natural 140 environment and protect it and enhance it for future generations.

. National Outcome 13 – We take pride in a strong, fair and inclusive national identity. 147

. National Outcome 14 – We reduce the local and global environmental impact of our consumption and production. 154

. National Outcome 15 – Our public services are high quality, continually improving, efficient and responsive to local people‟s needs. 161

Summary of Progress 2009/10 179

Concordat between the Scottish Government and Local Authorities 180

Local Delivery Plan 2010/11: NHS Ayrshire and Arran - Contribution to 183 Single Outcome Agreements

Glossary of Terms 197

1. INTRODUCTION

1. COMMUNITY PLANNING IN EAST AYRSHIRE: ‘ONE COUNCIL, ONE PLAN’

Our Vision:

East Ayrshire will be a place with strong, vibrant communities where everyone has a good quality of life and access to opportunities, choices and high quality services which are sustainable, accessible and meet people’s needs.

1.1 The East Ayrshire Community Plan is recognised by all Community Planning Partners as the sovereign strategic planning document for the delivery of public services in East Ayrshire. The Plan covers 12 years from 2003 to 2015 and sets out the overall vision for the local area. It articulates clearly that Partners are committed to achieving – “high quality services which are sustainable, accessible and meet people’s needs”. Recognising the principle of „One Council, One Plan‟, the Council has adopted the Community Plan as its Corporate Plan.

1.2 Consequently, East Ayrshire Council and its Planning Partners took a collective view from the outset, and one year before the requirement to do so, that a Community Planning Partnership Single Outcome Agreement (SOA) would be developed for the local area, covering the three-year period from 1 April 2008 to 31 March 2011, which was approved by John Swinney, MSP and Cabinet Secretary for Finance and Sustainable Growth, on behalf of the Scottish Government, on 2 July 2008.

1.3 In taking forward our commitment to review our SOA on an annual basis, following endorsement by all Community Planning Partners our updated SOA was approved by the Scottish Government on 16 July 2009, with overall sign off completed by Stewart Stevenson, Minister for Transport, Infrastructure and Climate Change, on 23 July 2009.

1.4 The SOA builds on and strengthens the strategic priorities articulated in the Community Plan and is regarded as a robust management tool, which will ensure a more streamlined approach to external scrutiny and effective performance management and reporting. In addition, our SOA ensures that Community Planning Partners and the Scottish Government are working closer together to deliver better services, outcomes and quality of life for local people across the East Ayrshire area.

1.5 To streamline annual reporting in respect of the Community Plan Action Plans and the SOA, and avoid duplication of activity, at its meeting on 18 March 2010 the Community Planning Partnership (CPP) Board agreed that reporting for the period 1 April 2009 to 31 March 2010 be aligned, with a consolidated Community Planning/SOA performance report submitted to the CPP Board in September 2010.

1.6 Our consolidated Community Planning/SOA Annual Performance Report 2009/10 ensures a comprehensive report on achievement of outcomes back to the CPP Board, the Council, the Scottish Government and the wider community as part of our commitment to public performance reporting.

1.7 In addition, as part of the Four-yearly Review of Community Planning being progressed throughout 2010/11, the opportunity will be taken to look at areas to further align and streamline Community Planning reporting arrangements.

2. SOA IMPROVEMENT PLAN 2009/10

2. SOA ANNUAL REPORT 2008/09 - IMPROVEMENT PLAN

2.1 In response to the progress made in 2008/09, the CPP Board at its meeting of 26 November 2009 considered and agreed the areas identified for improvement within the SOA Annual Performance Report 2008/09, which would require to be addressed and taken forward either solely by individual agencies or on a partnership basis. This consideration formed the basis of an SOA Improvement Plan for 2009/10.

2.2 Areas identified for improvement included the following:

Business start up rate; Better employment opportunities for local people; Educational and skills capacity of the local workforce, in particular our young people; Health and well being of the local population, including the Alcohol and Drugs agenda; Tackling poverty and disadvantage; and Fear of crime.

2.3 In this regard, a range of activity has been progressed during the course of the year to facilitate the achievement of local outcomes, examples of which have been demonstrated throughout this report, and actions taken forward in the SOA Improvement Plan are routinely reported to the CPP Board.

2.4 Where appropriate, actions will be identified in respect of areas for improvement in the Community Planning/SOA Annual Performance Report 2009/10 and remedial action taken forward, which it is anticipated will facilitate the achievement of the local outcomes in our three year SOA by March 2011.

3. PARTNERSHIP WORKING

3. ONGOING COMMITMENT TO PARTNERSHIP WORKING

3.1 The overarching Community Plan continues to provide the foundation for effective partnership working in East Ayrshire and allows us to provide a range of quality services for local people. Within the framework of Community Planning, the SOA approach provides further opportunities for Planning Partners to ensure maximum benefit for service users and achievement of better outcomes for local communities.

3.2 The findings of the Accounts Commission in the East Ayrshire Council Best Value 2 Pathfinder Audit, published on 1 April 2010, highlight that: “Services in East Ayrshire are performing well overall and partnership working within the Council area is highly effective”.

3.3 Work continues to be taken forward to strengthen relationships at a local level between all relevant partners, including a range of partner agencies and the community and voluntary sectors.

Future Developments: Enhanced Partnership Working

3.4 The Chief Officers‟ Seminar of 19 January 2010 initiated the Community Plan Four- yearly Review and provided the opportunity to consider the challenges presented to the CPP and individual organisations by the wider economy, and reflect on the way forward, particularly in relation to how enhanced partnership working could help address these challenges.

3.5 In respect of the shared strategic agenda, it was agreed that the CPP requires to drive cultural change and ensure that all Partners sign up to agreed strategic priorities and deliver on them operationally.

3.6 In addition, it was agreed that there is a clear role for the CPP in critically scrutinising spend across all Partners‟ mainstream budgets and ensuring that we maximise spend from existing resources.

3.7 Subsequently, at its meeting of 24 June 2010, the CPP Board agreed the Strategic Priorities and associated Local Outcomes for 2011-2015, which established the shared strategic agenda.

3.8 In this context, it is important that, as part of our budget setting processes, the potential risk and negative impact of individual Partner decisions on partnership activity and local service delivery should be considered, taking account of issues of governance and risk management.

3.9 Consequently, as Partners, we require to consider a mechanism/systematic process for stakeholders to consider and discuss the impact of funding decisions on other partners and future Community Planning activity. In this regard, work will be taken forward in 2010/11.

4. COMMUNITY ENGAGEMENT

4. SYSTEMATIC COMMUNITY ENGAGEMENT

4.1 Effective and systematic engagement of communities lies at the heart of the Community Planning process in East Ayrshire and a wide range of community involvement has facilitated the ongoing development and implementation of our Community Plan, Action Plans and SOA as follows:

Federations of Community Groups: Comprising representation from communities across East Ayrshire, the Federations of Community Groups ensure that the views of communities are represented in strategic planning and decision making. Each of the two Federations is represented on the CPP Board. Local Community Planning Forums: Provide a robust mechanism for interactive community engagement and balanced participation from Elected Members, community representatives through the Federations of Community Groups and the Equalities Forum, the voluntary sector and Community Planning Partners. Equalities Forum and Young People’s Forum: Ensure community engagement in the overall Community Planning/SOA process and appropriate representation from community/youth organisations across East Ayrshire.

6 Community Planning Residents’ Survey: The results of the first joint East Ayrshire Community Planning Residents‟ Survey in 2005 have been used to establish SOA baseline data in respect of local priorities and views of residents on public service provision/satisfaction. In addition, the results of the 2008 survey were used to inform the 2008/09 SOA Annual Performance Report. To ensure currency of data, the Residents‟ Survey will be progressed every three years, with the next survey planned for 2011. Residents’ Panel: Comprising approximately 1,000 individuals from a cross section of the wider general public, East Ayrshire Residents‟ Panel was established in 2005 to provide an increased understanding of residents‟ views, and increase community consultation in the planning and development of services.

4.2 The findings of the Accounts Commission in the Best Value 2 Pathfinder Audit, published on 1 April 2010, highlight that in East Ayrshire: “The Council and its partners have well developed arrangements for engaging with local communities”.

5. GOVERNANCE AND SCRUTINY ARRANGEMENTS

5.1 Effective corporate governance and scrutiny continues to be assured through the Council‟s Cabinet, and Governance and Scrutiny Committee, the Boards of individual partner agencies and the CPP Board.

5.2 As grant recipient for funds allocated under the auspices of Community Planning, the Council continues to implement robust monitoring arrangements to ensure and demonstrate that funds are spent appropriately. Elected members have a scrutiny role in respect of these funds. Funding allocated to initiatives led by Partners is subject to the relevant agency‟s monitoring and scrutiny arrangements, with overall review and scrutiny undertaken by the CPP Board.

5.3 Management arrangements and systems have been put in place to ensure that East Ayrshire CPP will monitor, measure and review progress in respect of Community Planning/SOA outcome achievement.

5.4 In addition, our 2009/10 Annual Performance Report has been prepared to meet the requirements of the guidance on the scope and format of the SOA annual reports as requested by the Scottish Government and COSLA on 18 August 2010.

5.5 The following table reflects the process and timescales for reporting in respect of the consolidated Community Planning/SOA Annual Performance Report 2009/10 to meet the requirements of the CPP Board and the Scottish Government.

Action Timescale Prepare and issue Community Planning/SOA Annual Reporting By end May 2010 Templates 2009/10 to Departments/Partner Agencies (Completed) Lead Officers from Departments/Partner agencies to complete Friday 2 July 2010 and submit Annual Reporting Template returns (Completed)

7 Action Timescale CPPU to prepare consolidated Community Planning/SOA July–September 2010 Annual Performance Report 2009/10 (Completed) Feedback from Research, Information and Performance Group 17 August 2010 (Completed) Feedback from the Community Health Partnership (CHP) 23 August 2010 Committee on health related outcomes (Completed) Feedback from Community Planning Joint Officers‟ Group 8 September 2010 (JOG) and Lead Officers (Completed) Feedback from Elected Members at Elected Members‟ Seminar 8 September 2010 (Completed) Annual Report presented to Council, Partner Agency Boards End August–September and the CHP Committee 2010 (Completed) Annual Report presented to CPP Board for final endorsement 23 September 2010 (Completed) Annual Report to be submitted to Scottish Government 30 September 2010 (Completed)

5.6 As part of our responsibilities in respect of public performance reporting and duty of Best Value, our annual performance report on progress towards the agreed outcomes and commitments in respect of the Community Planning Action Plans and the SOA has been prepared to meet the requirements of and endorsed by the Council, Partner Agency Boards/Committees and the CPP Board.

6. OUTCOMES: PROGRESS AND ACHIEVEMENT 2009/10

6. SUMMARY OF PROGRESS AND ACHIEVEMENT 2009/10

6.1 A total of 162 indicators are included in the Annual Performance Report 2009/10. Progress at March 2010 is summarised as follows:

Improving progress (105 indicators - 64.8%) Maintaining progress (13 indicators – 8.0%) Improvement required (24 indicators – 14.8%) Data unavailable (20 indicators – 12.4%).

6.2 The detailed annual performance report in respect of our progress towards SOA outcome achievement is included in the templates under each of the National Outcomes.

6.3 In addition, our annual performance report includes information in respect of the twelve commitments contained in the Concordat.

6.4 Key highlights in respect of overall performance in 2009/10, which address the high level strategic priorities and outcomes identified by the Community Planning Partners during the summer of 2009, include the following:

Community Planning Partnership – Strategic Priority: Improving educational and skills attainment in schools

6.5 The percentage of pupils attending publicly funded schools attaining appropriate levels in reading, writing and maths has continued to increase from the baseline position.

8 Attainment in Reading, Writing and Maths 2006/07 2008/09 2009/10 Primary Reading 79% 82% 84% Writing 71% 75% 77% Maths 83% 85% 86% Secondary Reading 67% 71% 76% Writing 50% 54% 55% Maths 69% 71% 72%

6.6 Increasing school attendance and reducing exclusions is important in improving examination results and the future prospects of our young people. 2009/10 saw a reduction in exclusions in both primary (from 16 per 1,000 pupils in 2006/07 to 12.9 per 1,000 pupils in 2009/10) and secondary schools (from 133 per 1,000 pupils in 2006/07 to 85.1 per 1,000 pupils in 2009/10). Our educational establishments continue to use a range of innovative strategies which are designed to tackle this issue.

6.7 An extended curriculum providing a range of vocational courses at Ayr College and Kilmarnock College can be accessed by pupils from all nine secondary schools in East Ayrshire, with 1,032 pupils (22% of the S3 to S6 cohort) attending the colleges in 2009/10, compared to 724 pupils (14% of the S3 to S6 cohort) at the 2006/07 baseline position.

Community Planning Partnership – Strategic Priority: Increasing the capacity of the local workforce and ensuring our young people are properly prepared for the world of work

6.8 The Skills Development and Employability Service, established in 2008/09, continues to facilitate a strategic and partnership approach to the provision of employability services, which maximise opportunities to increase the educational and vocational skills capacity of the local workforce, in particular, those within the 18-24 years age group. The employability programmes have continued to maximise funding opportunities available from Europe and Government, including the Future Jobs Fund. National training programmes are delivered to prepare young people for work, providing them with opportunities to gain recognised vocational qualifications and work experience to enhance their future employment prospects. A total of 324 (46%) participants have been supported to achieve a recognised qualification to date.

6.9 More Choices More Chances (MCMC) provides a programme of support to young people aged 14-19 years who are not in education, employment or training, including support for chronic school truants; enhanced work related experience; and support to prevent drop outs from tertiary education and improve confidence in young people. Achievements in 2009/10 include:

approximately 90 young people assisted in respect of attendance issues, with a further 24 school non-attenders participating in a personal development programme; approximately 60 S4 pupils participated in Prince‟s Trust „XL‟ programmes and a further 45 in Prince‟s Trust Team projects; 150 pupils across six secondary schools participated in the Careers Scotland „Active 8‟ project;

9 12 young people undertook a „Youthbuild‟ construction training programme, leading to six months employment; 100 looked after and accommodated young people were targeted for support with their Scottish Qualifications Authority examinations; and 105 young people in the MCMC cohort at Kilmarnock College achieved positive outcomes as a result of their participation in vocational, and personal and social education courses.

Community Planning Partnership – Strategic Priority: Promoting economic regeneration

6.10 The current economic downturn continues to present significant challenges for East Ayrshire, with an increase in unemployment over recent months from 5.5% as at March 2009 to 6.1% as at March 2010 (compared to 3.9% and 4.5% respectively in Scotland). In addition, the gap between East Ayrshire and the national average has slightly widened since the baseline position at April 2007. Community Planning Partners continue to work innovatively as a partnership to address issues in respect of the current economic downturn and to support the work of the Ayrshire Employment Task Force, which was established initially within East Ayrshire and extended to cover North Ayrshire and South Ayrshire, to ensure that effective, co- ordinated support is made available to sustain local businesses and support employees affected by the recession.

6.11 With the imminent demise of Diageo plc in Kilmarnock and the projected loss of around 700 jobs by 2012, a range of initiatives is being developed to respond to the particular economic challenge, including the „Make It Kilmarnock‟ Task Force, which is set within the strategic Ayrshire framework of the Joint Ayrshire Economic Regeneration Group.

6.12 The value of the tourism industry to the local economy has steadily grown since the 2006 baseline to £62.9 million at 2009, an increase of 13% or 4.2% in real terms. The most recent figures available reflect that the total number of visitors to East Ayrshire has increased by 2.9% from the previous year to 884,070 as reported in 2009 and the total number of employees in the tourism sector increased by 4.2% from the previous year to 1,488 as reported in 2009.

Community Planning Partnership – Strategic Priority: Regenerating our town centres

6.13 Town Centre Regeneration is a key priority for Community Planning Partners in East Ayrshire. In particular, major regeneration projects are currently being progressed in both Kilmarnock and Cumnock.

Kilmarnock

We have gained planning consents and been awarded a construction contract for public realm improvement works within Kilmarnock Town Centre with support from East Ayrshire Council, the Scottish Government Town Centre Regeneration Fund and Scottish Enterprise. The total contract value is £1.2 million. A major scheme of repair and conservation to 75 John Finnie Street, Kilmarnock has been completed. The total cost of works was approximately £367,000, attracting a Conservation Area Regeneration Scheme (CARS) grant of around £307,000.

10 A CARS grant of £568,000 was awarded in support of the repair and conservation of the historic building fabric of the former Bonded Warehouse, Strand Street, Kilmarnock and work is well underway. A small building repair grant of around £28,000 was awarded in respect of improvements to 93 John Finnie Street, Kilmarnock.

Cumnock

£1.1 million was secured from the Scottish Government‟s Town Centre Regeneration Fund. A dedicated Town Centre Manager has been appointed to work with businesses and retailers in regenerating Cumnock. The conversion of the yard behind the Town Hall to a long stay car park has been progressed. The new Asda supermarket was opened, a sign that the commercial world is taking notice of the regeneration taking place in the area.

Community Planning Partnership – Strategic Priority: Protecting and sustaining our environment

6.14 Recycling rates have continued to improve and in 2009/10, 43% of waste in East Ayrshire was recycled or composted, compared to 36.6% in 2006/07.

6.15 East Ayrshire is the first Council in Scotland to introduce „Waste Electrical‟ containers at a local Recycling Point. Due to the high usage of this bank, it is planned to introduce small Waste Electrical and Electronic Equipment (WEEE) containers at supermarket based Recycling Points in 2010/11, in addition to collection boxes for household battery and printer cartridges. Proposals to enhance the existing kerbside recycling service with a food waste and plastics collection scheme was approved in March 2010, which will initially serve approximately 20% of East Ayrshire households.

6.16 Significant progress has been made in respect of the percentage of educational establishments involved in waste minimisation through the Eco-School Scotland Programme, with 98% of East Ayrshire‟s schools registered at March 2010.

Community Planning Partnership – Strategic Priority: Improving community safety in neighbourhoods and homes and protecting our most vulnerable residents

6.17 In September 2008, the Scottish Government launched „These are Our Bairns‟ – Guidance for Community Planning Partnerships on how to be a good corporate parent. Consequently, the CPP Board endorsed the East Ayrshire Corporate Parenting Action Plan at its meeting on 30 April 2009 and work has been taken forward in this regard over the course of the year. In addition, the HMIe Joint Inspection of Services to Protect Children and Young People in East Ayrshire took place in October/November 2009. The inspection concluded that arrangements for helping to keep children safe were „very good‟. As at March 2010, the number of child protection re-registrations in year reduced by 53% from seventeen to eight.

6.18 Raising the attainment of young people in care is a focus in schools and, this session, 31% of looked after children attained standard grades in English and maths compared to 15% in 2006/07; and 57.1% looked after children attained at

11 least one Foundation award in any subject in 2009/10, compared to 39.5% in 2006/07.

Community Planning Partnership – Strategic Priority: Reducing crime and anti-social behaviour

6.19 There has been a reduction in violent crime, which can partly be attributed to an increase in the number of Police patrols on the streets carrying out proactive stop/searches, which increased from 14,240 in 2008/09 to 21,241 in 2009/10; and the implementation 230 action plans as part of the ongoing campaign against violence. Crimes of violence reduced from 26 per 10,000 population at the baseline position to 21 per 10,000 population in 2009/10.

6.20 Persistent young offenders are defined by the Scottish Government as „those children with five or more offence referrals to the Reporter within a period of six months‟. In East Ayrshire, there was a 40% reduction in the reported number of persistent young offenders from 45 in 2006/07 to 27 in 2009/10.

6.21 Diversionary activity for young people through initiatives such as New Sporting Futures continues to be highly effective. In 2007/08, there were 15,874 attendances by young people at specific night time and diversionary activities organised through Leisure Services, including Night Leagues, Streetsport Express, and Multi-use Games Areas, which increased to 19,684 attendances in 2008/09 and 21,327 attendances in 2009/10.

6.22 Campus Police Officers were appointed in November 2007 and continue to operate in Auchinleck, Loudoun and Grange Academies, where they have been positively received by both pupils and teaching staff. In addition, an Alcohol Education Co- ordinator has been appointed to support the nine secondary schools to deliver a standardised course in substance misuse.

Community Planning Partnership – Strategic Priority: Reducing fatalities and casualties as a result of road traffic collisions

6.23 A range of initiatives to raise awareness of and improve road safety has been implemented in 2009/10: all secondary school pupils in East Ayrshire participated in the „Reckless Drivers Wrecks Lives‟ initiative; all Early Years establishments were issued with East Ayrshire Guidelines on Road Safety education; all primary schools were issued with the national road safety resource „Streetsense 2‟; all secondary schools were issued with the national road safety resource „Your Call‟; and it is anticipated that 13 primary schools will participate in „Kerbcraft‟ training in 2010/11. A total of 40 schools participated in the Summer Cycling programme with 391 pupils presented for the test, of whom 342 (87%) passed. In addition, a number of measures were implemented to ensure safer roads and walkways for pedestrians and drivers.

6.24 There have been no child fatalities as a result of road accidents in East Ayrshire since 1996. There was a reduction in children seriously injured from five in 2008/09 to one in 2009/10. In addition, there has been a reduction in the number of adults killed in road accidents from five fatalities in 2008/09 to three in 2009/10.

12 Community Planning Partnership – Strategic Priority: Shifting the balance of care for older people and community care groups

6.25 Through effective partnership working between Health partners and Social Work, we have reached our target of zero patients waiting more than six weeks for discharge to an appropriate setting. We aim to support older people to remain in their own homes for as long as it is safe and practical to do so through the provision of services such as homecare. The percentage of people over 65 years receiving free personal care at home increased from 6.2% in 2006/07 to 7.4% in 2009/10.

6.26 Carers are particularly vulnerable to experiencing disadvantage and financial hardship as a result of caring. For this reason, every new carer registered with East Ayrshire Carers Centre receives a benefits check to ensure income maximisation. In 2009/10, formal benefits checks were undertaken for 450 carers, generating £350,000 in additional benefits. In addition, over £2.8 million in additional benefits were generated for older people by Partners working in a range of settings.

Community Planning Partnership – Strategic Priority: Improving health and reducing health inequalities

6.27 There has been a reduction in deaths from coronary heart disease in individuals under 75 years across East Ayrshire, as reflected in the most up to date figures of 81.6 per 100,000 population in 2007 and 76.3 per 100,000 population in 2008. Recognising that the rate is higher for the most vulnerable individuals and communities (120.6 per 100,000 population, 2006-2008), a wide range of innovative and targeted health improvement activity is delivered through the Community Health Partnership, including, in 2009/10, 1,109 referrals received from health professionals to the CHIP (Community Health Improvement Partnership) Lifestyle Referral Programme; 2,953 „Keepwell‟ Checks delivered which represents over 20% of the target population; and over 150 people attending „Cookwell‟ healthy eating programmes.

6.28 We continue to make good progress in improving the oral health of our children and young people with the roll out of the Community Pharmacy and Childsmile programmes to some of our most disadvantaged areas, including Shortlees in Kilmarnock, Auchinleck and Cumnock. Levels of dental registration in the 3-5 age group have increased from 68% in 2007 to 74.6% in 2009.

6.29 The newly established Alcohol and Drug Partnership is making considerable progress in terms of providing community focused services, which promote awareness of safer alcohol levels, the risks associated with drugs misuse and information services across all population groups.

Equalities Agenda

6.30 A commitment to equalities has been implicit in the Guiding Principles of the Community Plan since 2003 and the approach taken by East Ayrshire has been to embed equalities in the process of delivering Community Planning rather than producing a partnership level equalities scheme.

6.31 The Equalities and Human Rights Commission (EHRC) visited East Ayrshire Community Planning Partnership on 23 March 2010. The visit provided an opportunity for the EHRC representatives to meet with members of the CPP Board

13 and key stakeholders, hear about the range of equalities activity being progressed in East Ayrshire and to participate in a tour of the Confucius Hub at Grange Academy in Kilmarnock. Positive feedback was received from the EHRC representatives in respect of the site visit and the various case studies provided.

6.32 Work continues to be taken forward in respect of the equalities agenda as part of the Community Planning Four-yearly Review process The Equalities Impact Assessment (EQIA) will be progressed utilising the Community Planning Integrated Impact Assessment (IIA) tool, which is currently being reviewed and updated. The EQIA will be progressed in 2010/11 alongside the development of the new Community Planning Action Plans.

7. COMMUNITY PLANNING FOUR YEARLY REVIEW

7.1 Community Planning Partners have given a commitment to carrying out a review of the Community Plan and related thematic Action Plans on a four-yearly basis. The current Review requires to be carried out over 2010/11 to ensure that an updated Community Plan and revised set of Action Plans are ready for full implementation by 1 April 2011.

7.2 In addition, to ensure structures continue to be „fit for purpose‟, it was agreed that a review of operating arrangements and structures for Community Planning should also take place.

7.3 The Review Process began with the Chief Officers‟ Seminar, which was convened on 19 January 2010, and the Community Planning Partnership (CPP) Board and the Extended Management Teams of all Partner agencies were invited to participate. In addition, Joint Officers‟ Group (JOG) members and Community Planning Lead Officers attended the event.

7.4 The seminar afforded the opportunity for these key decision makers to:

inform the process for the Four-yearly Review of Community Planning; consider emerging agendas; and importantly consider the challenges presented to the CPP and individual organisations by the wider economy, and reflect on the way forward, particularly in relation to how enhanced partnership working can help address these challenges.

Four Yearly Review Process

7.5 A three-stage review process has been agreed, summarised as follows:

Stage 1 (January – June 2010) - Review of the Community Plan, including the Vision, Aims, Aspirations, Strategic Priorities and themes. In addition, a review of the local and national policy direction and Community Planning operating arrangements and structures will be carried out. (Completed) Stage 2 (July – December 2010) - Preparation of an updated Community Planning Review Supplement, the development of new thematic Action Plans and a review of the Fairer Scotland Fund. (In progress)

14 Stage 3 (January – March 2011) - Formal endorsement of the Community Plan Review Supplement and thematic Action Plans, and the Single Outcome Agreement (SOA) updated.

Review Process – Stage 1 7.6 A comprehensive review of the Community Plan has been undertaken involving wide-ranging engagement with staff of Partner Agencies, Elected Members, the voluntary and business sectors and the wider community, including young people and ethnic minority groups. A range of mechanisms was utilised, including seminars, an online survey and a paper-based consultation. In addition, a desktop review of the local and national policy direction has been progressed to ensure that the review and revision of the Community Plan and the associated Action Plans are informed by key local and national priorities/strategies.

7.7 The findings of the consultation and engagement process have confirmed that the overarching Vision of the Community Plan remains relevant and „fit for purpose‟ as we move into the period 2011-2015.

7.8 The Community Plan Guiding Principles have been amended as follows to reflect the context within which the Council and its Partners currently operate:

Promoting equality of opportunity, social justice and social inclusion Ensuring effective community engagement in the planning and development of local services Ensuring quality and accessibility Building sustainability into what we do Delivering continuous improvement and best value while improving efficiency and productivity Promoting early intervention in the delivery of services.

7.9 Detailed below are the new Strategic Priorities and Local Outcomes for each of the four themes of the Community Plan.

Promoting Lifelong Learning

New Strategic Improving educational/skills attainment and achievement, and Priorities ensuring our young people are properly prepared for the world of work Increasing the capacity of the local workforce New Local Education attainment and achievement improved Outcomes Links between education establishments, communities, skills and work improved Individuals supported to gain skills for work, including literacy, numeracy and ICT skills Community capacity, spirit and cohesion developed

Delivering Community Regeneration

New Strategic Increasing the capacity of the local workforce and ensuring our Priorities young people are properly prepared for the world of work Promoting economic and community regeneration, and protecting and sustaining our environment

15 New Local Our town centres and villages sustainably regenerated Outcomes Local economy improved Skills development and employability improved Tourism and leisure potential promoted and developed Connectivity and local transport solutions improved Sustainable and affordable housing solutions delivered The natural environment protected, conserved and enhanced, and the negative effects of climate change mitigated

Improving Community Safety

New Strategic Improving community safety in neighbourhoods and homes, and Priorities protecting our most vulnerable individuals and families New Local Crime and anti-social behaviour tackled and the fear of crime and Outcomes anti-social behaviour reduced Preventative and diversionary activity delivered Community safety in neighbourhoods and homes improved Protection of children and the safety of vulnerable adults, individuals and families promoted

Improving Health and Wellbeing

New Strategic Improving physical and mental health, wellbeing and care, and Priorities reducing health inequalities New Local Active, healthy lifestyles and positive behaviour change improved Outcomes Alcohol and drug related harm reduced Impact of multiple deprivation and poverty on the health and wellbeing of the most vulnerable individuals and communities addressed Older people, vulnerable adults and their carers supported, included and empowered to live the healthiest life possible Children and young people including those in early years and their carers assisted to be active, healthy, nurtured and included

Outcome Based Planning

7.10 The Scottish Government and local government share an ambition for outcome based planning and the delivery of public services in Scotland. That ambition is expressed in the historic Concordat of November 2007 and in the successful development and agreement of Single Outcome Agreements. This ambition is shared by Community Planning Partners, as evidenced by the development of our Community Planning Partnership SOA in East Ayrshire from the outset.

7.11 The guiding principle of the Scottish Government and Audit Scotland in this change process is that, both nationally and locally, we should be clear about the outcomes which our communities need and then review and align our arrangements to ensure that they are fit for purpose to support the delivery of those outcomes.

7.12 The current economic climate has sharpened this focus further, highlighting the need to ensure that the resources of public services are directed at improving outcomes for local communities and this was further reiterated in the recent Beveridge Report which concluded that “there is a need to move towards a more outcome based approach to public service management and to improve the quality, availability of and application of evaluation, monitoring and reporting data and

16 information to outcomes across the public sector in order to ensure that resources are applied to full benefit”.

7.13 The Community Plan Four-yearly Review provides the opportunity for Community Planning Partners to advance our work on the SOA and adopt an outcome based approach to strategic planning. The jointly agreed set of Strategic Priorities and associated Local Outcomes for 2011-2015, agreed by the CPP Board on 24 June 2010, provides the framework against which outcome based planning can be implemented.

7.14 Stage 2 of the Review Process will see a significant change to Community Plan Action Plans, which will be developed to explicitly demonstrate delivery against the agreed Strategic Priorities and Local Outcomes. It will comprise detailed work by Lead Officers, Action Plan Working Groups and key stakeholders, including relevant senior staff, to identify key workstreams/activity and actions, which will achieve the Local Outcomes. This work will link to the development of our updated SOA for implementation from 1 April 2011.

8. FAIRER SCOTLAND FUND

8. FAIRER SCOTLAND FUND PROGRAMME REVIEW

8.1 Following the announcement of the implementation of the new Fairer Scotland Fund from 1 April 2008, a review of all existing projects and initiatives was progressed by the Community Planning Partners in May 2008 to ensure that the Community Planning/SOA strategic priorities were progressed effectively.

8.2 To ensure that the Fairer Scotland Fund continues to link strategically to the priorities set within the Community Plan and related SOA, a further programme review was agreed by Cabinet on 16 December 2009.

8.3 As the Fairer Scotland Fund will be mainstreamed from 2010/11 onwards, the review process has been included as a review strand of the Council‟s planned Strategic Review of the Revenue Budget 2 (SRRB2). The review process will be carried out over 2010/11 to ensure that services/projects have an agreed financial position moving into 2011/12 and beyond.

8.4 The content of the new joint statement (Equal Communities in a Fairer Scotland) by the Scottish Government and COSLA was issued on 29 October 2009 and confirms the ongoing commitment of government at national and local levels to tackling high levels of deprivation in geographical communities.

8.5 The statement is designed to fit with the aims outlined in „Achieving our Potential‟, the overarching national framework for tackling poverty affecting every individual and family in Scotland wherever they live.

8.6 Community Planning Partners in East Ayrshire have been utilising the Fairer Scotland Fund to regenerate the most disadvantaged areas; tackle poverty and improve employment prospects. Partners have also been using the Fund as a catalyst for matching mainstream resources to drive achievement of priority outcomes in the SOA.

17 8.7 From 2010/11 onwards, the Scottish Government, local authorities and Community Planning Partners will require to continue to work in partnership to obtain the maximum benefit for local people and areas from mainstream resources. The key principle for investment, as identified within the joint statement is that “we should invest in what works, whether delivered by public, voluntary or community organisations”. This sits comfortably with the existing commitment within the Council and wider partnership.

Fairer Scotland Fund Review Process 2010/11

8.8 Since 2009/10, Fairer Scotland Funds have been allocated to Lead Departments within the Council to distribute, monitor and report on agreed activity. Consequently, it was agreed that Departments would assume a lead responsibility for facilitating the 2010/11 review process for their designated services/projects within a set strategic framework. A summary of the review process is detailed as follows:

Stage 1: Issue service/project workbooks for completion and return (May- June 2010). The content of the workbook to include identification of efficiency savings. (Completed) Stage 2: Desktop review of workbook information (June-July 2010). Following the return of the completed workbooks, Departments will carry out a desktop review of the workbook content and for each service/project, identify which outcomes they are designed to deliver/contribute to and recommend whether it delivers value for money, identifying which are absolutely essential to delivering outcomes; should continue but require to be redesigned or reshaped to deliver outcomes more efficiently and effectively; and could be discontinued without affecting outcomes. (Completed) Stage 3: Strategic programme review (July/August 2010). An overall programme review will be carried out to allow a strategic overview of Departmental recommendations to be fully considered. (Completed) Stage 4: Recommendations to Community Planning Partnership Board/Cabinet. Stage 5: Review meetings. Review meetings will be convened by Lead Departments where it is considered that services/projects require to be redesigned or reshaped to deliver outcomes more efficiently and effectively. Portfolio holders and Community Planning Partners will be involved in review meetings, as appropriate. Stage 6: Review process recommendations. Submit report to the Community Planning Partnership Board and Cabinet with final recommendations based on the outcome of Stages 1 to 5. Stage 7: Feedback to Fairer Scotland Fund services/projects (End of December 2010). Lead Departments to advise services/projects of the outcome of the review process and make all necessary arrangements to support programme redesign/exit, where appropriate.

8.9 Based on the recommendations approved by Cabinet, Lead Departments will work to develop service level agreements, where appropriate, linked to approved three- year funding packages for continuing projects (for implementation at 1 April 2011)

18 or to conclude arrangements for a planned exit of identified projects from the current Fairer Scotland Fund programme at 31 March 2011, as appropriate.

9. ONGOING DEVELOPMENT OF THE SOA

9. ONGOING DEVELOPMENT OF THE SOA AND CONTINUOUS IMPROVEMENT

9.1 Over 2010/11, the Community Planning Four-yearly Review process will provide an opportunity to further review and update our SOA with range of key stakeholders, including Partners and community and voluntary organisations.

9.2 In addition, further work will be taken forward in 2010/11 to facilitate, develop and refine future performance reporting of progress in respect of the SOA outcomes, including further alignment with Community Planning performance reporting.

9.3 Partners are committed to ensuring continuous improvement and progress against the relevant outcomes will be subject to review by the Community Planning Partnership Board, the Council‟s Cabinet and Partner Agency Boards. Consequently, action will be taken to ensure that opportunities continue to be taken forward to progress required activity through the Community Planning Thematic Action Plans and relevant Service Plans as appropriate.

9.4 In addition, opportunities will continue to be afforded to a range of partners from agencies, and the community and voluntary sectors, as appropriate, to contribute to the continuous assessment process.

9.5 By continually reviewing our SOA in respect of efficiency, effectiveness and flexibility, change can be managed effectively and will allow us to focus on our aims, priorities and performance; all to the benefit of local people.

9.6 Our current SOA is ambitious and challenging and it is essential that we continue to learn from our experience of the outcomes approach and build on our successes. We will require to demonstrate that our activity, either jointly or individually, has contributed to achieving better outcomes for local communities and to improving the quality of life for people living and working in East Ayrshire.

9.7 Given the significant challenges presented in respect of the economic downturn and the declining public sector finances, 2010/11 will provide an opportunity for the Partners to review and revise, where appropriate, previously agreed set targets, in particular where we have identified our ambition to close the gap with Scotland.

10. CHALLENGES – ECONOMIC DOWNTURN

10. ECONOMIC DOWNTURN

10.1 The current global economic downturn continues to present significant challenges for East Ayrshire, with claimant count unemployment rising to 6.1% at March 2010, compared to 4.5% in Scotland. A range of activity continues to be taken forward by Partners to address this issue, including support for existing and start up businesses, and providing assistance to individuals to enhance existing and future employment.

10.2 The multi-agency Ayrshire Employment Task Force, initiated in East Ayrshire Council and extended to include North and South Ayrshire Councils and other relevant partners, including Jobcentre Plus, Scottish Enterprise, Business Gateway, Ayrshire Chamber of Commerce, the Federation of Small Businesses and Kilmarnock College, continues to provide co-ordinated support to a range of businesses facing trading difficulties and the employees affected.

10.3 On 9 September 2009, Diageo plc announced that they had considered and rejected the Task Force‟s proposal document for retaining Diageo jobs in Kilmarnock. Consequently, the Task Force has focused on developing proposals to support the development of new jobs in Kilmarnock.

10.4 With the imminent demise of Diageo plc in Kilmarnock and the loss of around 700 jobs by 2012, a range of initiatives is being developed to respond to this particular economic challenge, including the „Make It Kilmarnock‟ Task Force, which meets regularly to develop a strategy and plan to realise the opportunities available for development and growth. Meetings with Diageo have been convened in advance of these sessions. The „Make It Kilmarnock Plan‟ is being taken forward and is designed to develop and implement a co-ordinated range of projects with the overall objective of supporting sustainable economic growth in Kilmarnock.

10.5 East Ayrshire Employability Forum has been established and brings together the main employability agencies, including Jobcentre Plus, Skills Development Scotland, Kilmarnock and Ayr Colleges, East Ayrshire Council Skills Development and Employability Service and Third Sector agencies, in particular social enterprise companies and the voluntary sector. The Forum addresses employment issues in East Ayrshire and identifies opportunities through guidance services, funding or training to support individuals and employers to alleviate unemployment locally. The Forum drives forward actions relating to employability as detailed in the Community Plan Delivering Community Regeneration Action Plan and linked to the outcomes in the Single Outcome Agreement.

Reductions in Public Sector Finances

10.6 The forecasts for the level of grant reduction for the public sector in Scotland have worsened during the course of the year. It is evident, therefore, that this will result in a significant and an unprecedented reduction in public sector finances and consequently on the range of services we provide.

10.7 As we move forward in these challenging times, the focus of the Council and its Community Planning Partners must be to respond to this in a planned, measured and innovative way as we continue to strive to maintain the services that are most valued by our communities and ensure that these services are delivered in the most productive way.

11. CONCLUSION

11.1 Our 2009/10 Annual Performance Report demonstrates significant progress against the planned outcomes, highlighting a real and shared commitment by all the Partners, to the benefit of local people.

11.2 In particular, the Partnership‟s approach to the challenges experienced as a result of the global economic downturn has been both proactive and responsive, and work will continue to ensure that all necessary action can be taken to counter the effects of the global recession on the East Ayrshire area.

11.3 Further challenges lie ahead in view of the reductions in the public sector resource allocation and the spending priorities in the current financial climate. However, Community Planning Partners remain committed to ensuring the delivery of quality services and better outcomes for the residents of East Ayrshire. We will continue our work across the Partnership and with the Scottish Government to address and meet the priorities identified in our Community Plan and Single Outcome Agreement.

30 September 2010

EAST AYRSHIRE COMMUNITY PLANNING PARTNERSHIP

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30 September 2010

EAST AYRSHIRE COMMUNITY PLANNING PARTNERSHIP SINGLE OUTCOME AGREEMENT 2008-2011

ANNUAL PERFORMANCE REPORT 2009/10: OUTCOME SUMMARY

National Outcome 1: We live in a Scotland that is the most attractive place for doing business in Europe.

Local Outcomes Progress 2009/10

X Increase in business start up rate (close the gap with Scotland) Growth in East Ayrshire’s business base Increase in net number of VAT registered companies (close the gap with O Scotland)

Reduction in the percentage of working age economically active persons with Skills capacity of the local workforce increased (FSF) X no qualifications (close the gap with Scotland) Increase in the proportion of passengers satisfied with public transport reliability Attractiveness, reliability and integration of the transport Rail network enhanced 

O Bus denotes Community Planning Partnership Strategic Priority (FSF) denotes linked outcome to the Fairer Scotland Fund

23 East Ayrshire Community Planning Partnership Single Outcome Agreement: Annual Performance Report 2009/10

National Outcome 1: We live in a Scotland that is the most attractive place for doing business in Europe.

PROGRESS IN IMPROVING THE DELIVERY OF THE NATIONAL OUTCOME

Business Growth and Skills Development

Community Planning Partners in East Ayrshire have continued to demonstrate:

 a clear focus on regeneration as a principal strategic priority;  solid planning policies, including those included in the East Ayrshire Local Plan, which prioritise land use for business and industry;  provision of a range of effective business development support measures;  innovative skills development and employability programmes, focusing on getting people into work and strengthening skills within the workplace; and  a commitment to the development of tourism as an industry with significant potential for growth in its economic and employment impact.

As part of the commitment to support companies during the economic downturn and in support of the Scottish Government‟s six point economic recovery plan, Scottish Enterprise has developed a more detailed twelve point action plan which is currently being implemented.

As a consequence of the global economic downturn, East Ayrshire‟s Community Planning Partners face significant issues and challenges related to the recent contraction of the manufacturing industry. Specific work continues to be taken forward by Partners to address issues in respect of the current economic downturn and includes:

 providing assistance to support the continued trading position of existing business;  working with the Scottish Government, Scottish Enterprise, the Business Gateway and other agencies to maximise packages to support existing and start- up businesses; and  working with Jobcentre Plus, the local colleges and a range of local providers to deliver assistance and support to individuals to enhance skills development and employability prospects, both with existing employment and in seeking future employment.

In addition, the Ayrshire Employment Task Force (initiated in East Ayrshire Council and extended to include North and South Ayrshire Councils and other relevant partners, including Jobcentre Plus, Scottish Enterprise, Business Gateway, Ayrshire Chamber of Commerce, the Federation of Small Businesses and Kilmarnock College) continues to provide co-ordinated support to a range of businesses facing trading difficulties and the employees affected.

With the imminent demise of Diageo plc in Kilmarnock and the loss of around 700 jobs by 2012, a range of initiatives is being developed to respond to this particular economic challenge, including the „Make It Kilmarnock‟ Task Force which is set within the strategic Ayrshire framework of the Joint Ayrshire Economic Regeneration Group, with East Ayrshire Council taking the lead on food and drink related business.

24 Transport Network

Community Planning Partners in East Ayrshire, in particular East Ayrshire Council (EAC) and Strathclyde Partnership for Transport (SPT), continue to work with other key stakeholders to progress further improvement of the transport system, which will improve accessibility to town centres and the road and rail links between East Ayrshire and beyond. Progress in relation to developing an improved, integrated and sustainable transport system includes:

 a joint agreement to deliver SPT‟s six point step change for bus strategy;  carrying out bus infrastructure improvements;  working with Transport Scotland to develop and roll-out Smartcard ticket technology;  promoting improved rail infrastructure and rail services with Transport Scotland and Network Rail;  improving access to the national motorway system by carrying out improvements on the connecting road networks. The need for corridor upgrades to promote better connectivity between the M74 and Ayrshire is a core priority in the Regional Transport Strategy;  developing bus and rail based park and ride facilities; and  supporting improvements to transport in rural areas, including demand responsive bus services.

The effects of the global recession have affected our outputs within the local context; however, considerable progress has been made in supporting existing business and employability initiatives and, within the context of transport infrastructure, making East Ayrshire more accessible by public transport in particular. Indeed, within the context of the economic downturn, projected outputs have been exceeded in an effort to counter its worst affects.

NB: The 2009/10 progress report is based on the most recent data available. It is important to note that current data availability means that some reported changes may be for periods prior to end March 2010. Over time, it is anticipated that more data will become available, which will allow future progress to be reported more explicitly.

Progress at March 2010 has been measured against the baseline position.

PROGRESS AT MARCH 2010 ON LOCAL OUTCOMES

Annual / Nomis 136,905 141,895 by 2011 registered Scotland Scotland businesses (2006) (2007)

Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O denotes Community Planning Partnership Strategic Priority

Summary of progress and achievement 2009/10:

Key performance highlights and success during 2009/10, which will contribute to the growth in East Ayrshire‟s business base are summarised below.

The most recent figures available demonstrate that although the business start up rate in East Ayrshire is lower than the national average and that the gap has continued to widen with Scotland, there has been a slight increase in East Ayrshire‟s business start up position from the previous year. As a consequence of the current economic downturn, it is anticipated that the business start-up rate in East Ayrshire will fall into decline due to the risks associated with establishing a new business, particularly in the current climate. The delivery of business start up services in East Ayrshire is provided through the Business Gateway. In 2009/10, a total of 1,150 businesses in East Ayrshire received business support, against a set target of 1,100. There were 300 business start ups against a set target of 200 and compared to 237 business start ups the previous year. A total of 8 loans were issued by the West of Scotland Loan Fund and 59 direct grants approved and issued to support the sustainability and growth of business, reflecting current challenges in respect of business growth during the recessionary period. Childcare businesses have been supported to start up, which contributes to the growth of the business base in East Ayrshire and 24 prospective childminders attended training in preparation for registering with the Care Commission. Currently, 202 childminders operate across East Ayrshire; however, the current economic downturn may have potential to reduce demand for new and existing services within this sector. A range of business development support is available from East Ayrshire Council, including Business Health Check; Business Development funding; Effective Finance; Effective Marketing; Supplier Development; and Environmental Impact Improvements. In 2009/10, approximately 120 companies (85 from East Ayrshire) attended the Business Summit at Kilmarnock and 56 businesses (25 from East Ayrshire) attended the Supplier Development Workshop. European Structural Funds continue to support a range of employment enterprises in East Ayrshire. This funding also supports unemployed individuals to access training opportunities required to meet the needs of the local labour market and address skills shortages and skills gaps. Work placement opportunities provided by local employers through a range of employment initiatives assists them to identify potential new employees, develop their business resources and reduce training costs. Future challenges include the provision of support for the social economy, following an audit of existing social economy organisations which is currently in progress.

Indicator/s Progress at Progress at ‘Progress’ target/s ‘End’ target/s and (noting Baseline at March 2009 March 2010 Current Local Outcome to 2010/11 (where timescale/s or frequency/ 2006/07 (indicators where status available) direction of travel type/source) available) Skills capacity of Percentage of 13.2% 11.4% 16.6% Close the gap with Reduction – close the local working age East Ayrshire East Ayrshire East Ayrshire Scotland – reduce to the gap – in the X workforce economically under 10% by 2011 percentage of 9.6% 8.7% 12.5% increased (FSF) active persons Scotland Scotland Scotland economically active with no (2006) (2007) (2008) working age qualifications persons with no Annual / Futureskills qualifications Scotland and SLIMS Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O denotes Community Planning Partnership Strategic Priority; (FSF) denotes linked local outcome to the Fairer Scotland Fund

Summary of progress and achievement 2009/10:

Key performance highlights and success during 2009/10, which will contribute to increasing the skills capacity of the local workforce are summarised below.

The Skills Development and Employability Service, established in 2008/09, continues to facilitate a strategic and partnership approach to the provision of employability services, which maximises opportunities to increase the educational and vocational skills capacity of the local workforce. A range of opportunities continues to be made available for unemployed individuals to work towards achieving accredited qualifications supported through European Structural Funds and delivered by a range of partners. National training programmes are delivered to prepare young people for work, providing them with opportunities to gain recognised vocational qualifications and work experience to enhance their future employment opportunities. In addition, a range of support continues to be provided to local employers in respect of recruitment and development of a skilled workforce. The effects of the current recession on employment opportunities available reflect that more economically active people are accessing training and/or education, providing opportunities to increase qualifications and their skills capacity. The most recent figures (provided for 2008) reflect an increase in the number of economically active working age people with no qualifications; however, it is anticipated that the range of educational and vocational opportunities provided in East Ayrshire will contribute to reducing this figure in the future.

75%*: bus 74.3%*: bus 73%* O (2005) (2006) of bus users agreed *Regional figures *Regional figures provided “Buses are on Time” provided Scottish Household Survey

(2008) *Regional figures provided

63.1% rail (2006) East Ayrshire figures not 85.3% bus (2006) available at this time East Ayrshire figures Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O

Summary of progress and achievement in 2009/10:

Key performance highlights and success during 2009/10, which will contribute to an enhanced transport network are summarised below. Road Network An initial feasibility study of the rural sections of the A70 and A71 prepared and prioritised lists of schemes identified to improve safety; the reliability of journey times; and connectivity for economic activity. Design completed for the A70 Mote Toll improvement near Ochiltree, with works to be implemented in 2010/11. Design underway and land acquired for the A70 Wee Torhill improvement near Muirkirk, with implementation programmed for 2010/11. Work is ongoing with South Ayrshire, South Lanarkshire and Strathclyde Partnership for Transport to achieve consistent standards for maintenance, safety and improvements on the A70 and A71. Work is ongoing with Dumfries and Galloway to encourage Transport Scotland to upgrade the A76 to provide the level of service required for the regeneration of the south of East Ayrshire (former coalfield area) and enhanced safety.

Rail Services, with enhanced frequency of services south of Kilmarnock. Upgraded signals and a double tracked section between Kilmarnock and Annan completed by Network Rail. 29 Infrastructure works completed to permit the operation of a half-hourly even interval service, with six-car trains between Kilmarnock and Glasgow:  Loop facility created at Kilmarnock to allow wagons to be stabled clear of the main line; and  Half hourly service between Kilmarnock and Glasgow introduced in December 2009. Design of additional park and ride car park at Stewarton station completed; planning consent granted; and implementation programmed for 2010/11. Feasibility study ongoing for park and ride enhancements at Kilmarnock, Kilmaurs, and Dunlop stations; to be finalised in 2010/11.

FAIRER SCOTLAND FUND

A more detailed summary reflecting the investment of the Fairer Scotland Fund (FSF) in tackling poverty, deprivation and employability, and the contribution to the achievement of local outcomes, is provided below:

Skills Development and Employability Initiative: Delivers a range of employability services across East Ayrshire. Individuals are able to access the most appropriate support to meet their needs linked to the opportunities available within the local labour market. The project is located within communities throughout East Ayrshire and delivers support to individuals through unemployment and dependence to sustainable employment and independence. Achievements in 2009/10 include:

701 individuals received support to access the local labour market, including 578 individuals experiencing multiple barriers to employment and 103 individuals who fall into the „young people not in education, employment, or training‟ category; 324 participants (46%) supported to achieve a recognised qualification to date; 239 individuals (34%) progressed to employment and 557 people (79%) participated in education or training opportunities; 4 ICT/e-learning facilities supported in Dalmellington, Cumnock (x2) and Kilmarnock; 140 individuals secured employment through supported job brokerage schemes; 33 individuals gained employment through supported ICT/e-learning facilities; and 127 enterprises and 9 social enterprises supported. (Primary link to FSF criteria: Focused action on improving employability as a key means of tackling poverty.)

East Ayrshire JobRotation: Assists small and medium sized enterprises in East Ayrshire by facilitating the training and development of employees. Employees are released for training, which provides 26-week placement opportunities for unemployed East Ayrshire residents. The project tackles unemployment by providing work, training and paid employment for unemployed people within Ayrshire. Achievements in 2009/10 include:

473 company employees released to participate in training opportunities; 105 local companies participated in the scheme across a range of industrial sectors, including Health, Manufacturing, Transport and Hospitality; and specific work undertaken to target new managers who had been less then three years in their posts, to ensure that they were equipped with the skills and knowledge required to operate effectively in a difficult economic climate. Courses undertaken in this period included Policy and Procedures, Grievance and Discipline, Employment Law, Time Management, and Sales and Marketing training. (Primary link to FSF criteria: Focused action on improving employability as a key means of tackling poverty.)

EAST AYRSHIRE COMMUNITY PLANNING PARTNERSHIP SINGLE OUTCOME AGREEMENT 2008-2011

ANNUAL PERFORMANCE REPORT 2009/10: OUTCOME SUMMARY

National Outcome 2: We realise our full economic potential with more and better employment opportunities for our people.

Local Outcomes Progress 2009/10

Our young people are properly prepared to enter the world of Increase in the percentage of school leavers in positive and sustained work (FSF) = destinations (close the gap between East Ayrshire and the Scottish average)

Reduction in the claimant count unemployment (close the gap between East X Ayrshire and the national average)

Increase in the employment rate (close the gap between East Ayrshire and the  national average)

Good quality job opportunities are available which are Increase in the median weekly earnings for full time employees (maintain level accessible to local people in East Ayrshire with or above the national average) Residents’ earnings 

X Workplace earnings

Reduction in the number and percentage of adults of working age claiming  Incapacity Benefit

denotes Community Planning Partnership Strategic Priority (FSF) denotes linked outcome to the Fairer Scotland Fund

31 East Ayrshire Community Planning Partnership Single Outcome Agreement: Annual Performance Report 2009/10

National Outcome 2: We realise our full economic potential with more and better employment opportunities for our people.

PROGRESS IN IMPROVING THE DELIVERY OF THE NATIONAL OUTCOME

East Ayrshire Employability Forum has been established and brings together the main employability agencies, including Jobcentre Plus, Skills Development Scotland, Kilmarnock and Ayr Colleges, East Ayrshire Council Skills Development and Employability Service, and Third Sector agencies, in particular social enterprise companies and the voluntary sector. The Forum addresses employment issues in East Ayrshire and identifies opportunities through guidance services, funding or training to support individuals and employers to alleviate unemployment locally. The Forum drives forward actions relating to employability as detailed in the Community Plan Delivering Community Regeneration Action Plan and linked to the outcomes in the Single Outcome Agreement.

The Skills Development and Employability Service leads the Community Planning Partnership (CPP) European Structural Funds (ESF) and European Regional Development Fund (ERDF) Improving Opportunities Project, which has secured total European funding of over £4.75 million for the period 1 April 2008 to 30 June 2011. The Improving Opportunities Project is a partnership initiative and includes Ayr College, Kilmarnock College, East Ayrshire Woodlands, the Wise Group, Skills Development Scotland Careers Service, the Lennox Partnership and the Skills Development and Employability Service, providing local people with a range of opportunities to access the most appropriate support to meet their individual requirements linked to opportunities available within the labour market. A new CPP project under ESF Priority 5 is currently being prepared, which, if successful, will secure funding from 1 July 2011 for a further two year period to 30 June 2013.

The current economic downturn continues to present significant challenges for East Ayrshire, with a considerable increase in unemployment over recent months from 5.5% as at March 2009 to 6.1% as at March 2010 (compared to 3.9% and 4.5% respectively in Scotland). In addition, the gap between East Ayrshire and the national average has slightly widened since the baseline postion at April 2007. A future challenge will be to reverse this trend and to continue to secure financial resources, including European Structural Funds, to provide training and employment opportunities for local people.

The current economic recession has influenced school leavers and those individuals without a job to focus on training and re-training for work by improving their skills capacity and knowledge base. A range of employability and education initiatives within East Ayrshire has been made available for local people in this regard. In addition, employability and education programmes are now being adapted to allow local people to train for employment opportunities available within the local labour market. A specific gap analysis to identify and anticipate future job opportunities is being progressed by the ‘Make It Kilmarnock’ Task Force and potentially will be rolled out to other areas, as appropriate. The link between planning and economic development is important in this context as early opportunities for future employment can potentially be anticipated from planning applications.

PROGRESS AT MARCH 2010 ON LOCAL OUTCOMES

Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O denotes Community Planning Partnership Strategic Priority; (FSF) denotes linked outcome to the Fairer Scotland Fund

Summary of progress and achievement in 2009/10:

Key performance highlights and success during 2009/10, which will contribute to preparing our young people to enter employment, education or training are summarised below.

A total of 1,284 young people were recruited by the Skills Development and Employability Service, with 1,191 in training, of whom 924 progressed to a positive outcome, including completion of vocational qualifications, employment or entry to further education. Funding secured for East Ayrshire from the Future Jobs Fund has provided for up to 600 job opportunities from October 2009 until September 2011. Individuals securing a Future Jobs Fund job will work for at least 25 hours a week and be paid at least the national minimum wage. All Future Jobs Fund jobs are for a 26 week period, must demonstrate community benefit and must be new jobs that previously did not exist. By the end of March 2010, 113 Future Jobs Fund jobs had been filled in East Ayrshire. The Skills Development and Employability Service leads the Future Jobs Fund in East Ayrshire and, through the local Employability Forum, secured a range of employers, including those from Third Sector, who were willing to provide new jobs for young people. The delivery of national programmes, including ‘Get Ready for Work’ and ‘Lifeskills’ resulted in 14 job outcomes, 29 progressions to further education and 2 progressions to mainstream training in 2009/10. This compares with 29 jobs, 5 mainstream progressions and 31 further education progressions achieved in the previous year, demonstrating that the current downturn is having a significant impact on progression routes for our young people.

Annual / SLIMS East Ayrshire East Ayrshire East Ayrshire the gap between the gap between East Ayrshire and East Ayrshire and  76% 76.3% 74.3% the national the national Scotland Scotland Scotland average by 2011 average (October 2007 to (March 2010) September 2008) Median weekly £444 £482 £481 Increase – East Increase – East earnings for full EA residents EA residents EA residents Ayrshire to Ayrshire to maintain 

time employees maintain the level level with or above £432 £462 £472 Annual / Annual Survey with or above the the national median of Hours and Earnings / Sco residents Sco residents Sco residents Scottish Neighbourhood national average by weekly earnings Statistics £439 £454 £440 2011 X EA workplace EA workplace EA workplace East Ayrshire workplace £428 £460 £473 earnings Sco workplace Sco workplace Sco workplace increased (June 2006) (2008) (2009) but are below Scotland in 2009 Number and 7,920 (10.8%) 7,550 (10.2%) 7,560(10.2%) Reduction – in Reduction in percentage of working age working age adults working age adults number of adults number of adults adults of working adults (February 2009) (November 2009) claiming Incapacity claiming Incapacity  age claiming (August 2006) Benefit by 2011 Benefit Incapacity Benefit Quarterly / Department for Work and Pensions Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O

denotes Community Planning Partnership Strategic Priority

34 Summary of progress and achievement in 2009/10:

Key performance highlights and success during 2009/10, which will contribute to the availability of good quality job opportunities are summarised below.

A range of employability initiatives has been developed and implemented, supported by Partner investment and European Structural Funds, which will be delivered until June 2011. A total number of 3,046 individuals have been supported to date and 561 individuals were supported into work. The following individuals in priority groups gained employability skills to date: 2,366 economically active; 1,658 young people; and 1,388 from 0-15% most deprived datazones. A job brokerage scheme remains in place to broker good quality job opportunities for local people. Learning centres and job clubs in communities across East Ayrshire continue to provide local access and support for jobseekers. Training opportunities continue to be designed to address future skills shortages and equip individuals to compete effectively for future employment. Specific training courses are designed and delivered to assist unemployed people to compete more effectively for skilled jobs. The introduction of the Future Jobs Fund in East Ayrshire has presented further opportunities for unemployed people to secure employment for a 26 weeks guaranteed period. Additional funding secured by the Skills Development and Employability Service through a successful ESF Priority 2 bid allows for additional support to Future Jobs Fund participants and other individuals in employment who may be facing redundancy or are in need of higher level skills to allow them to sustain their current job. The work of the East Ayrshire Employability Forum is assisting employability service partners to identify opportunities and employment needs, including the needs of employers to maintain and develop their business.

FAIRER SCOTLAND FUND

A more detailed summary reflecting the investment of the Fairer Scotland Fund (FSF) in tackling employment and employability issues and the contribution to the achievement of local outcomes is provided below:

Skills Development and Employability Service: Delivers a range of employability services across East Ayrshire. Individuals are able to access the most appropriate support to meet their needs linked to the opportunities available within the local labour market. The project is located within communities throughout East Ayrshire and delivers support to individuals through unemployment and dependence to sustainable employment and independence. Achievements in 2009/10 include:

701 individuals received support to access the local labour market, including 578 individuals experiencing multiple barriers to employment and 103 individuals who fall into the ‘young people not in education, employment or training’ group; 324 participants (46%) supported to achieve a recognised qualification to date; 239 individuals (34%) progressing to employment and 557 people (79%) participating in education or training opportunities; 4 ICT/e-learning facilities supported in Dalmellington, Cumnock (x2) and Kilmarnock; 140 individuals secured employment through supported job brokerage schemes; 33 individuals gained employment through supported ICT/e-learning facilities; 127 enterprises and 9 social enterprises supported; and 7 full-time equivalent jobs created as a direct result of this programme. (Primary link to FSF criteria: Focused action on improving employability as a key means of tackling poverty.)

35 East Ayrshire JobRotation: Assists small and medium sized enterprises in East Ayrshire by facilitating the training and development of employees. Employees are released for training, which provides 26-week placement opportunities for unemployed East Ayrshire residents. The project tackles unemployment by providing work, training and paid employment for unemployed people within Ayrshire. Achievements in 2009/10 include:

a total of 33 employment opportunities created for previously unemployed JobRotation trainees; 26 of the 33 trainees (79%) were retained by the employer upon completion of their placement, with another one individual moving directly into alternative employment. This represents a total positive outcome rate of 82% at the end of a placement for JobRotation trainees in East Ayrshire; and a total of 131 East Ayrshire trainees were recruited to the project between January 2008 and March 2010, exceeding the original target of 90. (Primary link to FSF criteria: Focused action on improving employability as a key means of tackling poverty.)

More Choices More Chances (MCMC): Provides a programme of support, which focuses on young people in East Ayrshire in the 14-19 years age group who are not in education, employment or training. Programme activity includes support for chronic school truants; enhanced work-related experience; enhanced ‘winter leavers’ programme for school pupils; and support to prevent drop outs from tertiary education and improve confidence in young people. Achievements in 2009/10 include:

approximately 90 young people assisted in respect of attendance issues, with a further 24 school non-attenders participating in a personal development programme through Alternative Curriculum Provision; approximately 60 S4 pupils participated in the Prince’s Trust ‘XL’ programmes and a further 45 young people participated in Prince’s Trust Team projects; 150 pupils across 6 secondary schools participated in the Careers Scotland ‘Active 8’ project; 450 S2 and S3 pupils participated in Kilmarnock College Leadership Academy; 12 young people undertook a Youthbuild construction training programme, leading to six months employment; 100 looked after and accommodated young people were targeted for support with their SQA (Scottish Qualifications Authority) examinations; and all secondary school pupils in East Ayrshire received a Young Scot information pack. (Primary link to FSF criteria: A clear focus on investment to address the causes of poverty, not its symptoms; and Focused action on improving employability as a key means of tackling poverty.)

36 EAST AYRSHIRE COMMUNITY PLANNING PARTNERSHIP SINGLE OUTCOME AGREEMENT 2008-2011

ANNUAL PERFORMANCE REPORT 2009/10: OUTCOME SUMMARY

National Outcome 3: We are better educated, more skilled and more successful, renowned for our research and innovation.

Local Outcomes Progress 2009/10 Increase in the proportion of residents of working age with recognised

qualifications

Adults with no qualifications Educational attainment for adults across all adult age groups O increased (FSF) Adults with First Degree/Higher Degree O Increase in the proportion of residents participating in training or learning  experience in the last 2 years

Increase in the percentage of students completing courses in further education establishments

Ayr College:

Students completing Further Education courses  Students completing Higher Education courses Student retention rates increased and drop out rates reduced  Kilmarnock College:

Students completing Further Education courses   Students completing Higher Education courses

denotes Community Planning Partnership Strategic Priority (FSF) denotes linked outcome to the Fairer Scotland Fund

Local Outcomes Progress 2009/10 Increase in student retention rates in further education establishments

Ayr College: Early Student Retention

Further Education/Full Time  Further Education/Part Time   Higher Education/Full Time

X Higher Education/Part Time Student retention rates increased and drop out rates reduced Ayr College: Student Retention

Further Education/Full Time  Further Education/Part Time  Higher Education/Full Time  Higher Education/Part Time 

denotes Community Planning Partnership Strategic Priority (FSF) denotes linked outcome to the Fairer Scotland Fund

Local Outcomes Progress 2009/10 Increase in student retention rates in further education establishments (continued)

Kilmarnock College: Early Student Retention

= Further Education/Full Time

Further Education/Part Time =  Higher Education/Full Time

Student retention rates increased and drop out rates reduced  Higher Education/Part Time

Kilmarnock College: Student Retention

Further Education/Full Time  X Further Education/Part Time

Higher Education/Full Time  = Higher Education/Part Time

Increase in the total number of adult learners assisted with adult literacy (including English for Speakers of other languages [ESOL] learners) and numeracy skills Access to learning opportunities to improve quality of life  and well being increased (FSF) Increase in the percentage of adult literacy learners (Essential Skills Project)  achieving intermediary outcomes set in individual learning plans

denotes Community Planning Partnership Strategic Priority (FSF) denotes linked outcome to the Fairer Scotland Fund

39 East Ayrshire Community Planning Partnership Single Outcome Agreement: Annual Performance Report 2009/10

National Outcome 3: We are better educated, more skilled and more successful, renowned for our research and innovation.

PROGRESS IN IMPROVING THE DELIVERY OF THE NATIONAL OUTCOME

The Promoting Lifelong Learning Action Plan continues to act as the driver for partnership working in all aspects of lifelong learning in East Ayrshire and also acts as the Community Learning Strategy for East Ayrshire.

The current economic climate continues to present challenges for securing employment and this has resulted in increased numbers of people accessing opportunities to engage in further education and training to gain accredited qualifications. European Structural Funds have been secured to support economically inactive individuals receiving welfare benefits to receive support, training and assistance to progress to a positive destination and funding is confirmed until June 2011.

The Skills Development and Employability Service, established in 2008/09, continues to provide a range of coordinated employability support for local people, including access to training and vocational qualifications. Training and further education opportunities are provided to equip our people with the skills and qualifications required for our future labour market.

The Promoting Lifelong Learning Partnership delivers a range of learning programmes to improve adults’ and young people’s literacy and numeracy skills, with the aim of improving people’s life opportunities at work, at home or in accessing public services. It is anticipated that the number of literacy and numeracy learners accessing learning opportunities will continue to rise as existing literacy and numeracy projects work with increased numbers of learners.

PROGRESS AT MARCH 2010 ON LOCAL OUTCOMES

Indicator/s Progress at ‘End’ target/s ‘Progress’ target/s (noting Baseline at Progress at March 2010 and timescale/s Current Local Outcome to 2010/11 (where frequency/ 2006/07 March 2009 (indicators where or direction of status available) type/source) available) travel Educational Proportion of 41% of adults 46% of adults with no Increase the Increase the attainment for residents of with no qualifications No further update available number of adults of number of adults at this time. O adults across all working age with qualifications working age with of working age adult age groups recognised The next East Ayrshire qualifications and with qualifications increased (FSF) qualifications 4% of adults 5% of adults with Residents’ Survey to be First Degree / progressed in 2011. Every 3 years / East with First First Degree/ Higher Degree O Ayrshire Community Degree/ Higher Degree Planning Residents’ qualifications by Survey Higher Degree (December 2008) 2011 (December 2005) Proportion of 23% of adults 29% of adults 34% of adults Increase the Increase the residents participated in participated in participated in number of adults of number of adults participating in training/learning training/learning training/learning working age of working age  training or (December (December 2008) (June 2010) participating in participating in learning 2005) East Ayrshire Residents’ training/learning training/learning Panel Survey* experience in the experience by 2011 experience last 2 years Every 3 years / East Ayrshire Community Planning Residents’ Survey Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O denotes Community Planning Partnership Strategic Priority; (FSF) denotes linked outcome to the Fairer Scotland Fund

*Please note that the Residents’ Panel Survey is an interim measure based on a 33% (283 respondents) return from the Panel membership. The Residents’ Survey is based on a 2,000 random sample of East Ayrshire’s population and will be progressed in 2011.

Summary of progress and achievement 2009/10:

Key performance highlights and success during 2009/10, which will contribute to increased educational attainment for adults across all adult age groups are summarised below.

The Skills Development and Employability Service and other employability partners have had significant and sustained success in ensuring that our residents, particularly those within 18-24 age group, are more skilled in the job market by maximising learning opportunities through successful bids for European funding. The employability programmes have continued to maximise the funding opportunities available from Europe and Government, including Future Jobs Fund which has been particularly successful to date. The Skills Development and Employability Service provides Jobs Access and Transitional Employment opportunities from its premises in Kilmarnock, 41 Cumnock and Dalmellington. The Transitional Employment programme provides an SVQ (Scottish Vocational Qualification) at Level 2 in Business Administration for young adults. In addition, modern ICT facilities are available to unemployed members of the public of all ages and to employed people requiring to update their CVs. Access courses for a range of employment sectors are available, including CSCS (construction skills certification scheme) Card certification for those who desire to work in the Construction Industry. Support funding is also available for people requiring assistance with transport or with college fees prior to moving into employment. East Ayrshire JobRotation delivers a pre employment training course designed to assist unemployed people of all ages to overcome any barriers, raise awareness of employers’ expectations and help with any confidence issues. Advice and guidance services are available to all participants, who can progress to the full JobRotation programme after a period of between 2-6 weeks depending on individual needs.

Indicator/s Progress at ‘Progress’ target/s ‘End’ target/s Baseline at Current Local Outcome (noting Progress at March 2010 to 2010/11 (where and timescale/s 2006/07 status frequency/ March 2009 (indicators where available) or direction of type/source) available) travel Student retention Percentage of Ayr College: Ayr College: Ayr College: Increase course Increase course rates increased students FE: 78% FE:78% FE: 83% completion rates by completion rates and drop out rates completing 2011  reduced courses in HE: 75% HE: 77% HE: 86% further (2005/06) (2006/07) (2008/09)  education Kilmarnock Kilmarnock College: Kilmarnock College: establishments Annual / Scottish College Funding Council FE: 80% FE: 75% FE:81%  HE: 83% HE: 84% HE:86% (2005/06) (2006/07) (2008/09) 

(Students completing (Students completing programme with a national programme with a national qualification aim qualification aim –Note 1) –Note 1) Student Ayr College: Ayr College: Ayr College: Increase course Increase course retention rates Early Student Early Student Early Student retention rates by retention rates in further Retention Retention 2006/07 Retention 2011 education 2005/06 (Note 2): 2008/09 (Note 2): establishments Annual / Scottish FE/FT: 93% FE/FT: 91% FE/FT: 96% Funding Council  FE/PT: 94% FE/PT: 96% FE/PT: 95%  HE/FT: 92% HE/FT: 89% HE/FT: 95%  HE/PT: 93% HE/PT: 94% HE/PT: 92% X

Student Student Retention Student Retention Retention (Note 3): (Note 3):

FE/FT: 74% FE/FT: 75% FE/FT: 82% 

FE/PT: 88% FE/PT: 91% FE/PT: 90% 

HE/FT: 71% HE/FT: 74% HE/FT: 84% 

HE/PT: 88% HE/PT: 90% HE/PT: 93% 

43 Indicator/s Progress at Progress at ‘End’ target/s ‘Progress’ target/s Local Outcome (noting Baseline at March 2009 March 2010 and timescale/s Current to 2010/11 (where frequency/ 2006/07 (indicators where or direction of status available) type/source) available) travel Student retention Student Kilmarnock Kilmarnock College: Kilmarnock College Increase course Increase course rates increased retention rates College Early Student Early Student retention rates by retention rates and drop out rates in further Early Student Retention Retention 2011 reduced education Retention (Note 2): (Note 2): establishments Annual / Scottish FE/FT: 86% FE/FT: 85% FE/FT: 86% Funding Council =

FE/PT: 94% FE/PT: 97% FE/PT: 94% =

HE/FT: 85% HE/FT: 89% HE/FT: 91% 

HE/PT: 94% HE/PT: 94% HE/PT: 95%  2005/06) (2006/07) (2008/09)

Student Student Retention: Student Retention Retention (Note 3): (Note 3):

FE/FT: 75% FE/FT: 73% FE/FT: 79%  FE/PT: 93% FE/PT: 88% FE/PT: 92% X

HE/FT: 79% HE/FT: 81% HE/FT: 84% 

HE/PT: 97% HE/PT: 94% HE/PT: 97% (2005/06) (2006/07) (2008/09) =

Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O

Summary of progress and achievement 2009/10:

Key performance highlights and success during 2009/10, which will contribute to reflecting increased student retention rates are summarised below.

The most up to date information available is for 2008/09, which overall reflects good progress for Ayr College and Kilmarnock College in respect of student completion rates and student retention rates. Curriculum mapping of all provision in Ayrshire delivered by the three colleges was implemented in 2008/09 and updated in 2009/10. The 16+ Learning Choices programme has been implemented, resulting in an increase in the number of positive destinations offered to 16 -19 year olds. 16+ Learning Choices is a new national model for ensuring that every young person has an appropriate, relevant, attractive offer of learning made to them, well in

44 advance of their school leaving date. This model will ensure that there are clear, robust processes in place for ensuring that all young people completing compulsory education have an offer of a suitable place in post-16 learning, with a particular focus on providing more choices and more chances for those who need them. The number of young people in East Ayrshire entering Higher Education increased by 5% (national average 4% increase), from 26% in 2007/08 to 31% (407 individuals) in 2008/09.

Notes:

1. Students completing programme with a national qualification aim: This figure is the number of students who finish the year expressed as a percentage of the number of students on programme at the qualifying date (25% of the way through their course). 2. Early Student Retention: The number of students who are still on the programme 25% of the way through expressed as a percentage of the number of students enrolled on the programme. 3. Student Retention: The number of students completing the programme expressed as a percentage of the Early Student Retention.

Indicator/s Progress at ‘Progress’ target/s ‘End’ target/s and Baseline at Current Local Outcome (noting Progress at March 2010 to 2010/11 (where timescale/s or 2006/07 status frequency/ March 2009 (indicators where available) direction of travel type/source) available) Access to learning Total number of 1,870 1,095 adult learners 1,569 Increase the Increase the opportunities to adult learners (adults and supported in literacy adult learners number of adult number of adult improve quality of assisted with children) learning, including supported in learners assisted learners assisted  life and well being adult literacy family literacies and literacy learning, with adult literacy with adult literacy Data comparable increased (FSF) (including English ESOL including family and numeracy skills and numeracy skills between for Speakers of literacies and ESOL by 2011 2009 and other languages The seeming reduction is 2010 only attributed to a change in how [ESOL] learners) family learning is now and numeracy calculated due to an skills increased focus on the parents involved. Annual / Community Learning and Development Management Reporting / East Ayrshire Council Percentage of Zero New indicator for 84% 60% of adult Increase the adult literacy 2009/10 of adult literacy literacy learners percentage of adult learners learners achieving (Essential Skills literacy learners  (Essential Skills intermediary Learners) achieve achieving outcomes Target achieved Project) achieving outcomes set in intermediary and intermediary individual learning outcomes set in exceeded outcomes set in plans individual learning individual learning plans plans Annual / Community Learning and Development Management Reporting / East Ayrshire Council Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O

46 Summary of progress and achievement 2009/10:

Key performance highlights and success during 2009/10, which will contribute to increased access to learning opportunities are summarised below.

The number of literacy learners has increased by 43% since 2008/09, with 1,569 literacy and numeracy learners participating in learning opportunities, which improved their quality of life and wellbeing. This was achieved by delivering a number of literacy and numeracy programmes through projects funded by the Promoting Lifelong Learning Partnership. The Partnership funded these projects through the Adult Literacy and Numeracy Fund.

A total of 11 projects were funded through the Adult Literacy and Numeracy Fund managed by the Partnership, which targeted:

 Family Learning  Workplace Learning  Youth Literacies  Learners with English as a Second Language  Learners with physical and learning difficulties  Health  Ex offenders. Each of the projects was evaluated by the Partnership at a review day in March 2010 and clearly demonstrated that learners had improved their literacy and numeracy skills by highlighting instances where the skills gained had enabled them to improve opportunities for employment and their family life. A number of achievements and particular successes include:  the identification of a literacy project as good practice in the HMIe Inspection of the Learning Community around James Hamilton Academy. ‘Allies’, a voluntary project funded by the Promoting Lifelong Learning Partnership, was identified as good practice for its literacy work with homeless literacy learners; and  literacy learners from the Essential Skills project, in partnership with the Scottish Book Trust, published a book of their prose and poetry in the ‘New Kilmarnock Edition’. The book was launched with others at the annual International Literacy event in Glasgow in September 2009.

Participation by Libraries, Essential Skills and local Primary Schools in the second year of the national Scottish Premier League (SPL) Reading Stars programme with Kilmarnock Football Club enabled families from the local schools to improve their reading skills using books recommended by Scottish Premier League footballers. The project included players from Kilmarnock Football Club and ended successfully with a visit to Rugby Park on a match day.

FAIRER SCOTLAND FUND

701 individuals received support to access the local labour market, including 578 individuals experiencing multiple barriers to employment and 103 individuals who fall into the ‘young people not in education, employment or training’ group; 324 participants (46%) supported to achieve a recognised qualification to date; 239 individuals (34%) progressed to employment and 557 people (79%) participated in education or training opportunities; 4 ICT/e-learning facilities supported in Dalmellington, Cumnock (x2) and Kilmarnock; 140 individuals secured employment through supported job brokerage schemes; 33 individuals gained employment through supported ICT/e-learning facilities; 127 enterprises and 9 social enterprises supported; and 7 full-time equivalent jobs created as a direct result of this programme. (Primary link to FSF criteria: Focused action on improving employability as a key means of tackling poverty.)

33 JobRotation trainees and 473 company beneficiaries released for targeted training in line with the company development plan and their own individual learning plans; 58 drivers, including 2 females, completed the full Certificate of Professional Competence which is a new European wide qualification that requires all drivers to be certified by 2013. These drivers were the first in Scotland to achieve the full certificate which requires drivers to complete 5 accredited training days; and a project celebration event held at the end of the project in March 2010 to celebrate achievements with the companies. Comment cards were gathered at the event and compiled into a presentation booklet. (Primary link to FSF criteria: Focused action on improving employability as a key means of tackling poverty.)

East Ayrshire Woodlands: A social forestry project, which provides training and work experience places (26-44 weeks) for long-term unemployed adults. The programme incorporates guidance, counselling, certificated vocational training, skills development and includes an aftercare service to assist people to secure employment. Achievements in 2009/10 include:

30 participants in the employability programme, with 100% of participants attaining full or partial qualifications in a range of vocational skills;

48 175 qualifications achieved in total, including chainsaw, brush cutting and woodchopper operation and tractor driving (Land Based National Training organisation – LANTRA), and pesticides (National Proficiency Tests Council – NPTC); this equates to over 5 qualifications per individual; and 90% of participants completed the programme (27 individuals) and, to date, 15 individuals have moved on to employment. (Primary link to FSF criteria: Focused action on improving employability as a key means of tackling poverty.)

EAST AYRSHIRE COMMUNITY PLANNING PARTNERSHIP SINGLE OUTCOME AGREEMENT 2008-2011

ANNUAL PERFORMANCE REPORT 2009/10: OUTCOME SUMMARY

National Outcome 4: Our young people are successful learners, confident individuals, effective contributors and responsible citizens.

Local Outcomes Progress 2009/10 Increase/maintain the proportion of schools receiving positive inspection reports

Quality Indicator 1.1  Quality Indicator 2.1 (Primary)  Quality Indicator 2.1 (Secondary)   Quality Indicator 5.3 Educational and skills attainment in schools increased Improve the percentage of pupils attending publicly funded schools attaining

appropriate levels in reading, writing and maths (as measured as part of 5-14 National Assessments and S4 exam results in English and maths)

Primary:

Reading  Writing  Maths  denotes Community Planning Partnership Strategic Priority (FSF) denotes linked outcome to the Fairer Scotland Fund

Local Outcomes Progress 2009/10 Improvement in the percentage of pupils attending publicly funded schools attaining appropriate levels in reading, writing and maths (as measured as part of 5-14 National Assessments and S4 exam results in English and maths) (continued)

Secondary: Reading  Writing   Maths

SCQF3: = English

Maths X

Educational and skills attainment in schools increased Increase in cumulative attainment of National Qualifications by all pupils in publicly funded secondary schools for S4

SCQF3: X (English & Maths)

= (5+ awards)

X SCQF4: (5+ awards)

= SCQF5: (5+ awards) Increase in cumulative attainment of National Qualifications by all pupils in publicly funded secondary schools for S5 and S6

SCQF6: (1+ awards): S5   S6

Local Outcomes Progress 2009/10 Increase in cumulative attainment of National Qualifications by all pupils in publicly funded secondary schools for S5 and S6 (continued)

SCQF6: (3+ awards):  S5 Educational and skills attainment in schools increased S6  SCQF6: (5+ awards): S5   S6

Reduction in the number of young people in the ‘More Choices More Chances’ Educational and skills attainment in schools increased (FSF)  category

Full range of wider achievements recorded for all pupils aged 3-18 years Educational wider achievements (non-academic X achievements) and skills for work/ vocational programmes increased as defined by the four capacities of the Curriculum for Excellence (CfE) Increase in the range of ‘skills for work’ and vocational programmes for all pupil  ability levels aged 14-18 years

denotes Community Planning Partnership Strategic Priority (FSF) denotes linked outcome to the Fairer Scotland Fund

Local Outcomes Progress 2009/10

Opportunities for all learners aged 3-18 years to develop skills in ‘enterprise’ and  ‘creativity’ formalised in inter-disciplinary curriculum programmes Educational wider achievements (non-academic achievements) and skills for work/ vocational programmes Pupil absence and exclusion rates in line with our comparator authorities averages increased as defined by the four capacities of the Curriculum for Excellence (CfE) = Absence Rates

Exclusion Rates 

Increase in the number of young people actively participating in active  citizenship activities Participation by young people in community based learning and active citizenship increased (FSF)

Increase in the number of young people participating in community based  learning opportunities

denotes Community Planning Partnership Strategic Priority (FSF) denotes linked outcome to the Fairer Scotland Fund

53 East Ayrshire Community Planning Partnership Single Outcome Agreement: Annual Performance Report 2009/10

National Outcome 4: Our young people are successful learners, confident individuals, effective contributors and responsible citizens.

PROGRESS IN IMPROVING THE DELIVERY OF THE NATIONAL OUTCOME

Community Planning Partners have in place a range of effective structures and operating arrangements to ensure effective progress against the planned local outcomes and related national outcomes contained within the Single Outcome Agreement. The key drivers for change are summarised below: Curriculum for Excellence: The Department of Educational and Social Services has co-ordinated support through the Curriculum for Excellence Leadership and Management Board (chaired by the Head of Schools). All young people in East Ayrshire educational establishments are benefiting from the key policy principles in ‘The Early Years Framework’, ‘Getting It Right for Every Child and Community’, and ‘Curriculum for Excellence’. The leaflets, ‘Priorities to Improvement: Education 3-18’ for staff and parents and carers set out the headline priorities of each sector involved in delivering a 3-18 curriculum. In addition, key messages have been shared with parents and carers through ‘roadshows’ illustrating Curriculum for Excellence in practice, which have been held in every learning community. Curriculum for Excellence has been taken forward positively in all sectors, as evidenced by the wealth of good practice regularly highlighted, for example in the local and national press, by HMIe, and Learning and Teaching Scotland. Staff have had opportunities to participate in in-service training across sectors and service, and schools from 3-18 have participated in the first phase of development of the National Assessment Resource. All educational establishments have been supported in developing their curriculum structures in line with the principles of a Curriculum for Excellence through curriculum planning events. In session 2010/11, all East Ayrshire educational establishments are implementing Curriculum for Excellence and preparing for future developments in the programme which will inspire, challenge and provide choice to our young people. Creative Arts: Curriculum for Excellence emphasises the development of the whole child and the provision of rich and varied experiences, including opportunities to develop creativity and participate in the arts. This is further supported through the role of arts and education and the promotion of a collaborative approach to learning involving artists directly in the learning experiences of pupils. Promoting citizenship, participation and self-respect through arts, cultural and music opportunities leads to understanding, confidence and ownership. Through a range of arts and cultural opportunities, our young people, in a wholly inclusive way, have experience of the creative process and develop transferable skills such as communication, problem solving and group working. Enterprise in Education: Determined to Succeed: The Determined to Succeed (DtS) team continues to lead on enterprise in education (3-18) and links with More Choices: More Chances, 16+ Learning Choices and Work Experience programmes, and is integral to the Learning and Teaching agenda through Curriculum for Excellence. It supports the Scottish Government’s plans to develop leadership at all levels, while supporting the Skills for Scotland and Economic Strategies. The plan for 2008-11 reflects the Four Strands of Determined to Succeed: Enterprising Teaching and Learning, Entrepreneurial Learning, Work-based Vocational Learning, and Appropriately Focused Career Education. The DtS Team works across all establishments and services, including Sustainable Development, Community Learning and Development and Early Years services. There are close links with colleagues in neighbouring authorities and in other departments of East Ayrshire Council, external consultants and voluntary organisations where appropriate. Much work is done in close co-operation with the Ayrshire Chamber of Commerce while elements of work are undertaken in partnership with the local Further Education Institutions, Skills Development Scotland and Scottish Enterprise.

PROGRESS AT MARCH 2010 ON LOCAL OUTCOMES

Indicator/s Progress at ‘End’ target/s ‘Progress’ target/s to (noting Baseline at Progress at March 2010 and timescale/s Current Local Outcome 2010/11 (where frequency/ 2006/07 March 2009 (indicators where or direction of status available) type/source) available) travel Educational and Proportion of QI 1.1: 100% QI 1.1: 100% QI 1.1: 100% Increase/maintain the Maintain the skills attainment in educational proportion of proportion of  schools increased establishments QI 2.1: 92% QI 2.1: 100% QI 2.1: 100% educational educational receiving positive Primary QI 2.1 is reported as a Primary establishments establishments  combined measure for inspection reports primary and secondary receiving positive receiving positive Annual / HM QI 2.1: 100% schools QI 2.1:100% inspection reports by inspection reports Inspectorate of Education (HMIe) Secondary Secondary 2011

QI 5.3: 86% QI 5.3 100% QI 5.3: 100% 

(QI denotes Quality Additional HMIe QIs Indicator) QI 5.1; 100%  QI 5.9 100%

Percentage of Primary: Primary: Primary: Improve levels of Improve levels of pupils attending Reading: 79% Reading: 82% Reading: 84% reading, writing and reading, writing publicly funded maths by 2011 and maths  schools attaining Writing: 71% Writing: 75% Writing: 77% appropriate levels  in reading, writing Maths: 83% Maths: 85% Maths: 86% and maths (as  measured as part Secondary: Secondary: Secondary: of 5-14 National Reading: 67% Reading: 71% Reading: 76% Assessments and  S4 exam results Writing: 50% Writing: 54% Writing: 55% in English and  maths) Maths: 69% Maths: 71% Maths: 72% Annual / SEEMIS Vision  Reporting System Annual / Standard SCQF3: SCQF3: SCQF3: = Tables and Charts English: 92% English: 93% English: 92%

Maths: 91% Maths: 94% Maths: 90% X

denotes Community Planning Partnership Strategic Priority

Indicator/s Progress at ‘End’ target/s ‘Progress’ target/s to (noting Baseline at Progress at March 2010 and timescale/s Current Local Outcome 2010/11 (where frequency/ 2006/07 March 2009 (indicators where or direction of status available) type/source) available) travel Educational and Cumulative SCQF3: SCQF3: SCQF 3: Increase cumulative Increase skills attainment in attainment of (English & (English & Maths) (English & Maths) attainment of S4 cumulative schools increased National Maths) 89%; 92% 88% pupils by 2011 attainment of S4 X Qualifications by pupils all pupils in (5+ awards): (5+ awards): (5+ awards): = publicly funded 89% 90% 89% secondary schools for S4 SCQF4 SCQF4 SCQF 4 Annual / SQA dataset (5+ awards): (5+ awards): (5+ awards): X update 73% 74% 70% Revised baseline provided by East Ayrshire Council

SCQF5 SCQF5 SCQF 5 (5+ awards): (5+awards): (5+ awards): = 28% 31% 28% Revised baseline provided by East Ayrshire Council Cumulative SCQF6: SCQF6: SCQF 6: Increase cumulative Increase attainment of (1+ awards): (1+ awards): (1+ awards): attainment of S5 and cumulative National S5: 36%; S5: 34%; S5: 41% S6 pupils by 2011 attainment of S5 Qualifications by and S6 pupils  all pupils in S6: 37% S6: 39% S6: 43% publicly funded 

secondary (3+ awards): (3+ awards): (3+ awards): schools for S5 S5: 19%; S5: 19%; S5: 22%  and S6 Annual / SQA dataset S6: 25% S6: 26% S6: 28% update 

(5+ awards): (5+ awards): (5+ awards): S5: 8%; S5: 8%; S5: 9% 

S6: 16% S6: 17% S6: 19% Revised baseline  provided by East Ayrshire Council

denotes Community Planning Partnership Strategic Priority

Indicator/s Progress at ‘End’ target/s ‘Progress’ target/s to (noting Baseline at Progress at March 2010 and timescale/s Current Local Outcome 2010/11 (where frequency/ 2006/07 March 2009 (indicators where or direction of status available) type/source) available) travel Educational and Number of young 880 (13.9%) 760 (11.7%) 840 (13.1%) Reduction in the Reduction in the skills attainment in people in the not in not in education, not in education, number of young number of young schools increased ‘More Choices, education, employment or employment or people in the MC/MC people in the  (FSF) More Chances’ employment or training training category by 2011 MC/MC category category training Annual / Scottish (November (2008) (2009) Government 2005) Revised figures provided by Revised baseline East Ayrshire Council due to provided by ongoing quality checks. Scottish Government Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O denotes Community Planning Partnership Strategic Priority; (FSF) denotes linked outcome to the Fairer Scotland Fund

Summary of progress and achievement in 2009/10:

A number of benefits and changes in outcome terms to the quality of young people’s lives and opportunities have become apparent and indicate progress in the achievement of the local outcome. Key performance highlights and success during 2009/10, which will contribute to increasing educational and skills attainment in schools are summarised below.

Early Level Literacy Assessment Tool: The Authority Working Group, established to produce an assessment tool to support the earlier identification of/intervention with pupils who may be at risk of literacy difficulties, completed work on the Early Level Literacy Screening Grid, which is the first part of this tool, by November 2009. This screening grid will allow pupils at risk of literacy difficulties to be identified earlier and appropriate intervention put in place in the pre-school year of nursery and in Primary 1. The Group liaised with the authority transition group and the Curriculum for Excellence assessment group to promote joined up working and the tool forms part of the Early Level Transition document/process. In January 2010, training was delivered to a representative from every Early Years establishment within the authority on the purpose and use of the screening grid. Nursery staff used this within their establishments in February/March 2010 to support the early identification process and used the information obtained to support planning for appropriate intervention and next steps. The information obtained will be passed on to Primary 1 staff as part of the Nursery/Primary transition process then the screening will be repeated by Primary 1 teachers in November. This will allow teachers to monitor the children’s progress and again support the identification and intervention process. A trainee Educational Psychologist gathered information from the screening grids completed by Early Years establishments in March 2010 and this data will contribute to an overview of needs; to support evaluation of the screening grid; and provide information on performance related to, for example, gender and absence.

Alternatives to Spelling: In September 2009, East Ayrshire was represented at the Scottish Learning Festival to showcase the 'Alternatives to Spelling' pack, a comprehensive resource to challenge more able learners. This was well received by teachers and managers from across Scotland and beyond. The pack was made available via e-mail to all interested practitioners at no cost. In December 2009, the pack was displayed at the Head Teachers’ meeting and a disc containing all the materials was distributed to all primary schools.

57 Authority Curriculum for Excellence (CfE) Working Groups: During the session, representatives from the Support for Learning team contributed to CfE working groups at authority level. The group has met regularly throughout the session and produced an action plan designed to facilitate the implementation of the above in East Ayrshire schools.

Staff training: Training has continued to be a fundamental element of the Network Support Team, ensuring that Network staff are suitably skilled in meeting the needs of pupils with additional needs in literacy. The October in-service day was allocated to practical sessions to support staff in delivering the 'Headstart' programme. This programme was a joint NHS/North Ayrshire Council project designed by a Paediatric Occupational Therapist and an Educational Consultant as a school based intervention programme for children with co-ordination difficulties. The programme is currently being piloted by several network staff with a view to establishing a referral system and rolling it out in to other schools in the future. Staff had requested additional training and information about ‘Read and Write Gold’. This is an award-winning software product designed to assist students who require extra assistance when reading or composing text. The software allows students to develop their literacy skills and enjoy greater independence. A bid was made to secure funding for a full Network licence with a view to introducing this worthwhile resource in secondary establishments. This bid was successful and means we will work with secondary schools to pilot this resource, starting next session.

Creative Arts: Over 2,000 pupils participated in authority-wide projects and opportunities, including authority bands, choirs and ensembles and a range of performance opportunities. All Primary Schools participated in either the ‘Sounds of Singing’ or ‘ABC Creative Music’ programmes ensuring that the authority sustained the Government’s P6 Target. The number of pupils receiving lower string instruction has been increased while the number of pupils participating in summer school performing ensembles has been maintained. Once again this year, there has been an enhanced opportunity for instrumentalists and singers to experience new music. The number of pupils experiencing Scottish Traditional Music Instruction has been sustained. Support for our most gifted and talented pupils has come through partnerships projects with the Scottish Opera, the Scottish Chamber Orchestra and the National Theatre of Scotland. For a record fifth consecutive year, East Ayrshire has been recognised by the National Music Council (NMC) and was awarded the prestigious Diploma of Merit: Britain Local Education. Through these annual awards, the NMC seeks to provide recognition for those Local Education Authorities that have demonstrated an outstanding commitment to music education provision in a particular year. Particular comment was made in respect of the wide range of performance opportunities for young people in East Ayrshire, the excellent Continuing Professional Development (CPD) activities supporting curricular development and the extensive range of partnerships with national companies. The report concluded: “As always, there is much to admire and enthuse about music in East Ayrshire”.

Indicator/s Progress at ‘Progress’ ‘End’ target/s and (noting Baseline at Progress at March 2010 Current Local Outcome target/s to 2010/11 timescale/s or frequency/ 2006/07 March 2009 (indicators where status (where available) direction of travel type/source) available) Educational wider Full range of Baseline data Accreditation of Accreditation of 100% of 100% of achievements wider not previously Achievement Policy Achievement policy establishments establishments X (non-academic achievements available; still being developed to be developed. It record pupil record pupil achievements) and recorded for all Accreditation of – anticipated is anticipated that success in success in skills for work/ pupils aged 3-18 Achievement January 2010 national advice will achievement by achievement vocational years policy is be released in 2011 programmes Annual review by QIOs currently being December 2010, of number and quality of increased as pupil ‘Records of developed which will assure that defined by the four Achievements’ in local developments capacities of the establishments are fully aligned. Curriculum for Range of ‘skills 724 735 1,032 Increase – Increase – Excellence (CfE) for work’ and pupils attending pupils attending pupils attending minimum of 20% minimum of 20% of vocational college college representing college of the 14-18 years the 14-18 years  programmes for representing 15% of the S3 to S6 representing 22% cohort take part in cohort take part in all pupil ability 14% of the S3 cohort of the S3 to S6 certificated skills for certificated skills levels aged 14-18 to S6 cohort (2007/08) cohort work and for work and years vocational vocational Annual analysis with programmes by programmes by designated QIOs, school vocational coordinators 2011 2011 and appropriate College representatives of pupil uptake in ‘skills for work’ and vocational programmes Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O denotes Community Planning Partnership Strategic Priority

Indicator/s Progress at ‘End’ target/s ‘Progress’ target/s (noting Baseline at Progress at March 2010 and timescale/s Current Local Outcome to 2010/11 (where frequency/ 2006/07 March 2009 (indicators where or direction of status available) type/source) available) travel Educational wider Opportunities for Baseline data Methodology being Determined to 100% of pupils aged 100% of pupils achievements all learners aged not available – progressed Succeed 3-18 have an aged 3-18 have (non-academic 3-18 years to a method for programme now entitlement to an entitlement to  achievements) and develop skills in capturing this offering skills, curricular curricular skills for work/ ‘enterprise’ and data to be creativity and programmes which programmes vocational ‘creativity’ developed enterprise have a focus on which have a programmes formalised in programmes to creativity and focus on creativity increased as inter-disciplinary 100% of pupils. enterprise for at least and enterprise for defined by the four curriculum 5 days per session at least 5 days capacities of the programmes per session Curriculum for Annual review led by QIOs and Head of Excellence (CfE) Schools, with Head Teachers on curricular programmes and curriculum modelling Pupil absence Absence Absence Rates: Absence Rates: Pupils’ absence rates Pupils’ absence and exclusion Rates: to be in line with our rates to be in line rates 6.9%, 7% 7.1% comparator authorities with our = Annual / SEEMIS returns (second (third highest in (Comparator group by 2011 comparator statistics to be confirmed – highest in comparator group) available in December authorities by comparator 2010) 2011 group)

Revised baseline

from 8.5% to 6.9%

provided by East

Ayrshire Council due to ongoing quality

checks.

Exclusion Exclusion Exclusion Pupils’ exclusion rates Pupils’ exclusion Rates: Rates: Rates: to be in line with our rates to be in line 69 52 46 comparator authorities with our  exclusions per exclusions per 1,000 exclusions per averages by 2011 comparator Reduction 1,000 pupils, pupils 1,000 pupils authorities from baseline (second lowest (Comparator group averages by 2011 (second lowest in statistics to be confirmed – in comparator comparator group) available in group) January 2011 ) Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O denotes Community Planning Partnership Strategic Priority

Summary of progress and achievement in 2009/10:

Key performance highlights and success during 2009/10, which will contribute to increasing educational wider achievement and skills for work vocational programmes are summarised below.

Dyslexia specialist input: Dyslexia intervention programmes are designed to raise reading and spelling ages within the intervention period. Progress is measured using standardised testing materials. The average gains in session 2008/09 reflected an increase of 8 months for reading and 7 months for spelling. Five pupils supported within a broader agenda had an increase of over one year in reading and four pupils had an increase of over one year in spelling. In session 2009/10, a programme within the Network Support Service was established to train nominated staff to support the delivery of the dyslexia specialist input with a view to building capacity and ensuring sustainability.

Closing the Literacy Gap/Wave 3 training: Some of the network teachers trained in ‘Closing the Literacy Gap’ continued to use this intervention programme to support indentified pupils in session 2009/10. Assessments are carried out (pre and post intervention) to identify strengths and areas for development in order to devise an individualised programme of work and to measure progress. In addition, all network teachers have undertaken training in the assessment element of the Closing the Literacy Gap programme. This will allow them to plan more effective, targeted intervention programmes in collaboration with class teachers.

Closing the Literacy Gap (Secondary): Funding from the Early Intervention budget was continued to conclude the roll out of the ‘Closing the Literacy Gap’ (Secondary) programme. Participating secondary schools for session 2009/10 were Loudoun Academy and Stewarton Academy. It is anticipated that Auchinleck Academy will attend training in the 2010/11 session. The objectives of the intervention programme are to:

 establish a literacy programme within secondary schools in East Ayrshire, based on the ‘Closing the Literacy Gap’ model;  raise the reading and spelling ages of S1/2 pupils with poor literacy skills or with a Specific Learning Difficulty (Dyslexia);  train secondary teachers in specific literacy methodologies over a period of 12 weeks and thereby provide a sustainable programme; and  offer training workshops to parents and report on pupil progress.

Results continue to indicate that there is a significant improvement in reading age (accuracy) for most pupils, based on pre-assessment and post- assessment on Neale Analysis reading test. More importantly, some pupils also make a significant gain in reading age (comprehension) over a period of 5-9 months. Spelling ages, based on Vernon Spelling test, show gains for most pupils. Sweeps for information by subject teachers give evidence of a transfer of these acquired reading and spelling skills into subject areas.

Enterprise in Education: Determined to Succeed: A wide range of Skills for Work courses (Construction/Engineering, Engineering Skills, Sports and Recreation, Hairdressing and Early Education) are offered to S3/4 pupils at intermediate 1/Access 3 Levels. Bespoke courses designed for young people who may require ‘More Choices More Chances’ support continue to be delivered, including: Leadership Academy, Winter Leavers Programme, Prince’s Trust and Personal Empowerment Zone.

A new Assessment, Recording and Reporting Steering Group has been established from the two East Ayrshire Curriculum for Excellence Leadership and Management Development Groups on Recognising Wider Achievement and Assessment. The work on recognising achievement, including taking forward the recommendations of the East Ayrshire eportfolio evaluation of June 2010, will be continued by this group. Seven schools (5 primary and 2 secondary) were involved in the pilot phase with a further ten (9 primary and 1 secondary) trying it out for themselves.

(FSF) denotes linked outcome to the Fairer Scotland Fund

Summary of progress and achievement in 2009/10:

Key performance highlights and success during 2009/10, which will contribute to increasing community based learning and active citizenship are summarised below.

Three new East Ayrshire MSYPs (Members of the Scottish Youth Parliament) were elected in April 2009, enabling them to attend sittings of the Scottish Youth Parliament in Peterhead and North Lanarkshire in 2009/10. 250 young people participated in youth literacy skills programmes through the Essential Skills project and 367 young people participated in community based opportunities such as family learning. 46 young people attended the East Ayrshire Children and Young People’s Representative Forum and the three area Youth Forums during 2009/10, and a total of 78 young people attended the annual Youth Conference. The Volunteer Centre delivered ‘Roars Not Whispers’ and ‘Capture Us’ programmes for 122 and 26 young people respectively. The National Entitlement Card (NEC) was actively promoted by Dialogue Youth in all secondary schools in East Ayrshire, resulting in an increased uptake of the card with a further 1,377 being processed in 2009/10, bringing the overall total of cards issued to date to 14,811. 62 75 programmes were delivered to promote youth achievement to 380 young people, including 8 Duke of Edinburgh Award Groups, 11 ‘XL’ programmes, 13 Fire Reach programmes, 4 Prince’s Trust programmes and 5 Millennium Volunteer Awards programmes. 42 East Ayrshire Youth Award programmes were delivered to 544 young people across East Ayrshire and 13 events were held by partners to recognise young people’s achievements, including participation in Young Scot awards, Community Learning and Development certificate presentations (x2), Fire Reach Programmes (x2) and Volunteer Centre events (x7).

FAIRER SCOTLAND FUND

A more detailed summary reflecting the investment of the Fairer Scotland Fund (FSF) in tackling poverty and deprivation, increasing active citizenship by young people and the achievement of local outcomes is provided below: yipworld.com: provides a wide range of traditional and technology based youth work services to children and young people. The project delivers dynamic and innovative methods of engaging with young people within the project base and through the purpose designed ‘TARDIS’ mobile satellite internet resource that visits outlying communities within the south of East Ayrshire, providing learning and recreational opportunities for individuals unable to access the Cumnock base. The initiative delivers outreach work in schools and information/advice/referrals services via a detached streetwork service. The project has accreditation with the Scottish Qualifications Authority and the British Computer Society as well as Skills Development Scotland branding and Individual Learning Account accreditation through its sub-company ‘Global training’. Achievements in 2009/10 include:

over 2,000 young people aged 8-25 years accessed the Junior and Senior drop-in service diversionary activities; delivery of an innovative ‘Men into Childcare’ initiative, offered 10 young people the opportunity to participate in a one year employment initiative, focusing on the childcare profession; over 180 learners per week participated via Learn Direct and British Computer Society websites; 32 young people participated in volunteering opportunities within yipworld.com, achieving a range of awards, including Millennium Volunteering Awards and East Ayrshire Youth Awards; Inspiring Scotland culture and education programme delivered across 9 secondary schools in East Ayrshire, with 263 young people participating in the 2009/10 academic year. To date, 101 of these young people have moved into mainstream education, 4 into sustainable employment and 7 into full time training, with the remaining pupils receiving ongoing support from the Inspiring Scotland team; provision of one to one support for children with special educational needs and ‘at risk’ or looked after and accommodated children within the out of school care service and junior drop in service; delivery of a four week safety education programme in partnership with Strathclyde Police and Strathclyde Fire and Rescue Service, to increase the knowledge of young people in respect of staying safe across a range of every day life tasks; partnership working with the voluntary sector to deliver targeted work to address social issues such as drug/alcohol misuse and domestic violence; internet safety awareness raising delivered to children, young people and their families through schools and community groups; and ongoing delivery of issue-based health workshops, on topics including smoking cessation, sexual health, cancer awareness, and diet and exercise, available to all service users.(Primary link to FSF criteria: A clear focus on investment to address the causes of poverty, not its symptoms; and Empowering communities and individuals to influence and inform the decisions made by Community Planning Partnerships.)

Dalmellington Youth Centre (The Zone): A dedicated training and youth facility offering a range of services such as youth information, Information Communication Technology (ICT), teen-care, formal/informal youth activities, health promotion and training opportunities, including Scottish Vocational Qualifications (SVQs). The Centre is the only Microsoft Academy IT Satellite Centre in Ayrshire and has Scottish Qualifications Authority (SQA) status, Individual Learning Account accreditation and Learndirect Scotland branding. Achievements in 2009/10 include:

170 children accessing the Zone’s Out of School and Teen care facilities and participating in a range of activities, including healthy eating programmes and homework clubs; a total of 850 registered members of the Zone Youth Group for young people aged 11-24 years, with regular attendances of 40-50 at the evening sessions

64 which operate every week night from 7.00 pm until 9.30 pm; 50 young people participating in the ‘Youth on the Move’ creative literacy programme, a service which aims to reach young people aged 14-19 years who are habitual truants, have very low attainment, or are not in education employment or training; a successful funding bid to Inspiring Scotland to establish a mobile play ranger service, encouraging children and young people to participate in ‘old fashioned’ outdoor activities, such as nature walks, den and bridge building and identifying wild flowers and trees, with the aim of getting children away from computer games and other sedentary indoor pursuits; and 52 local residents supported to work towards SVQ qualifications during 2009/10. (Primary link to FSF criteria: Focused action on improving employability as a key means of tackling poverty; and Empowering communities and individuals to influence and inform the decisions made by Community Planning Partnerships.)

Youth Outreach: Makes a positive impact on the lives of young people across East Ayrshire through the delivery of streetwork based youth work, engaging with some of the hardest to reach young people in our communities. In addition, the project links to the Council’s structures for youth engagement by supporting young people’s involvement in local youth forums and the Council wide Children and Young People’s Forum. Achievements in 2009/10 include:

3,375 streetwork contacts with young people across the authority area; 548 young people supported to participate in youth achievement awards; 4 local youth forums supported, namely Northern Area Youth Forum, Central South Youth Forum, Central North Youth Forum and Southern Youth Forum, and their participation in the wider East Ayrshire Children and Young People’s representative Forum. 121 local young people participated in these initiatives; and 3 local members of the Scottish Youth Parliament were supported to attend parliamentary sessions and to table matters of local concern, such as the closure of the Diageo plant in Kilmarnock. (Primary link to FSF criteria: Empowering communities and individuals to influence and inform the decisions made by Community Planning Partnerships.)

approximately 90 young people assisted in respect of attendance issues, with a further 24 school non-attenders participating in a personal development programme through Alternative Curriculum Provision; approximately 60 S4 pupils participated in Prince’s Trust ‘XL’ programmes and a further 45 young people participated in Prince’s Trust Team projects; 150 pupils across 6 secondary schools participated in the Careers Scotland ‘Active 8’ project; 450 S2 and S3 pupils participated in Kilmarnock College Leadership Academy; 12 young people undertook a ‘Youthbuild’ construction training programme, leading to 6 months employment; 100 looked after and accommodated young people were targeted for support with their Scottish Qualifications Authority (SQA) examinations; 105 young people in the MCMC cohort at Kilmarnock College achieved positive outcomes as a result of their participation in vocational, and personal and social education courses; and all secondary school pupils in East Ayrshire received a Young Scot information pack. (Primary link to FSF criteria: A clear focus on investment to address the causes of poverty, not its symptoms; and Focused action on improving employability as a key means of tackling poverty.)

EAST AYRSHIRE COMMUNITY PLANNING PARTNERSHIP SINGLE OUTCOME AGREEMENT 2008-2011

ANNUAL PERFORMANCE REPORT 2009/10: OUTCOME SUMMARY

National Outcome 5: Our children have the best start in life and are ready to succeed.

Local Outcomes Progress 2009/10

Increase in percentage of early education and childcare services managers with  qualifications at degree level

Development of early education and childcare services to Sustain integrated package of health, early education and care for vulnerable support children and families promoted (FSF) children aged 0-3 years (children‟s assessed needs are met)

 Local authority nursery and family centres

 Day care places

Increase in percentage (by 3.5% annually) of children aged 5 years (Primary 1) O with no sign of dental disease

 Increase of dental registration (by 6% annually) in the 3-5 age group Healthy lifestyles for children and young people promoted (FSF)

 Achieve completion rates for child healthy weight intervention programme

 Reduction in percentage of obese children in Primary 1 (New Indicator)

denotes Community Planning Partnership Strategic Priority (FSF) denotes linked outcome to the Fairer Scotland Fund

Local Outcomes Progress 2009/10

X Sustained increase (of 2% per year and 4% per year in deprived areas) in the Healthy lifestyles for children and young people promoted proportion of new-born children exclusively breast fed at 6-8 weeks (FSF) Incremental decrease in the number of young people aged 13-15 years drinking O alcohol at least once per week

denotes Community Planning Partnership Strategic Priority (FSF) denotes linked outcome to the Fairer Scotland Fund

67 East Ayrshire Community Planning Partnership Single Outcome Agreement: Annual Performance Report 2009/10

National Outcome 5: Our children have the best start in life and are ready to succeed.

PROGRESS IN IMPROVING THE DELIVERY OF THE NATIONAL OUTCOME

Community Planning Partners continue to have in place a range of structures and operating arrangements to ensure effective progress against the planned local outcomes and related national outcomes contained within the Single Outcome Agreement. The key drivers for change are summarised below:

Community Health Partnership The full integration of our refocused Community Health Partnership (CHP) arrangements within the Community Planning framework and the establishment of the Officer Locality Group for Children and Young People has provided a strong and effective partnership mechanism to implement and respond to local and national policies such as the Early Years Framework; Equally Well, Changing Lives – Report of the 21st Century Social Work Review; the Child Health Strategy for Ayrshire and Arran; and Towards a Mentally Flourishing Ayrshire and Arran. Over the last year, the Officer Locality Group for Children and Young People, which is the main structure for planning integrated children‟s services in East Ayrshire, has focused on a range of specific work streams, namely:  Early Years Early Intervention (including pre birth to 12 years);  GIRFEC (Getting It Right For Every Child-for assessment and integrated working);  Children‟s Health;  Corporate Parenting;  Alcohol and Drugs; and  Improving Health and Reducing Inequalities. Building upon our strong track record of delivering continuously improving, innovative and responsive services, a range of new and dynamic programmes is emerging, which is making a positive difference to the health and wellbeing of our children and young people. To date, this includes the locally and nationally recognised East Ayrshire MEND (Mind, Exercise, Nutrition...Do It!) childhood obesity and Fit Ayrshire Babies initiatives; the Parenting Support Action Plan, incorporating the evidence based Solihull Training for Trainers Programme; the appointment of an Alcohol Education Co-ordinator to support the work of our nine secondary schools; the commissioning of the Young Person‟s Alcohol Support service from Barnardos; a Corporate Parenting Action Plan, including the targeted provision of leisure services for looked after and accommodated children and young people; and ongoing dialogue and engagement with our young people through our Youth Forums and COGS (Continuous Opportunities for Gathering and Sharing) process. As part of our commitment to continuous improvement the formal four-yearly review of the Community Plan is underway over 2010/11 to ensure that we have current and strategic priorities and local outcomes, which are fit for purpose and responsive to both the local and national agendas, and we make best use of reducing resources.

Early Years Education Parenting Support: The Community Health Partnership Officer Locality Group Children and Young People agreed the roll out of the Solihull Approach around the five nursery and family centres in East Ayrshire, with staff trained across agencies to achieve a consistent multi-agency approach to working with parents. The overall aim of the Solihull 3 year training programme is to improve opportunities “to build the capacity of individuals, families and communities to 68 secure the best outcomes for children and young people which reflect the universal and targeted approaches”, which is founded on the principles of early intervention to ensure that every child gets the best start in life. The outcomes for the programme are:  increased positive parenting skills across the East Ayrshire area;  strengthened levels of community contact and support for families; and  improved joint working between and across agencies. Review of 0-3 Services: A review of 0-3 services provided by the Council was implemented in 2009/10. It was set within the context of the key national policy development Early Years Framework and the key delivery tool „Getting it Right for Every Child‟; and sought to better integrate and streamline the assessment, planning and review arrangements for very young children. It also recognised the key tenet of the Early Years Framework of providing better support for parents. Revised procedures have been developed for access to 0-3 services, which are set within the context of increasing demand for services for vulnerable children under 3 years and their families and the need to ensure that resources are allocated appropriately, proportionately and timely. Managers/lead practitioners: The required date for managers/lead practitioners to register with the Scottish Social Services Council (SSSC) is November 2010. Support continues to be provided to managers/lead practitioners to gain the required number of qualification credits to allow them to progress to degree level SCQF (Scottish Credit and Qualification Framework) Level 9. Childcare Information: The Early Years Framework identifies the development of Childcare Information Services into Family Information Services as a long term aim. The pan Ayrshire Childcare and Recreation Information Service (CARIS) has been developing its family support information section since 2006 and now receives over 400 hits per month.

Health and Wellbeing of our Children The Children and Young People‟s Service Plan continues to be a key local driver for improving the health and wellbeing of Children and Young People on a partnership basis. Health is determined by a number of factors that include both lifestyle and life circumstances. Children and young people in East Ayrshire can have very different family backgrounds and their needs vary greatly from those who can be supported by universal services, to those with additional and intensive support needs. There are two broad aims which reflect the universal and targeted approaches to addressing health and wellbeing, which are the need to:  ensure that information is available in suitable formats and that services are provided when and where required for those who need them to enable children and young people to make healthy lifestyle choices; and  strive for equality in health for the most disadvantaged residents in East Ayrshire by targeting activity to address factors that contribute to the most prevalent health problems and improving support and care services for the most vulnerable groups.

PROGRESS AT MARCH 2010 ON LOCAL OUTCOMES

Progress at Indicator/s ‘Progress’ target/s ‘End’ target/s and Baseline at Progress at March 2010 Current Local Outcome (noting frequency/ to 2010/11 (where timescale/s or 2006/07 March 2009 (indicators where status type/source) available) direction of travel available) Development of Percentage early 48% of New indicator for 53% of managers Increase – 52% of Increase – 52% of early education education and managers 2009/10 qualified to degree early education and early education and and childcare childcare services qualified to level childcare services childcare services  services to managers with degree level managers will have managers will have Target support children qualifications at (2008) degree level degree level achieved and families degree level qualifications by qualifications by and promoted (FSF) Annual / Early Education and 2011 2011 exceeded Childcare Workforce Audit Integrated package 102 FTE places 102 FTE places 102 FTE places Sustain 107 FTE Sustain day care of health, early for children aged – 1 full day care places places in local education and care 0-3 years (local 209 children 199 children for 0-3 years in authority nursery and for vulnerable authority nursery 0-3 years in 0-3 years in local local authority family centres across  children aged 0-3 and family local authority authority nursery nursery and family East Ayrshire years (children‟s centre) nursery and and family centres centres across East assessed needs are family centres Ayrshire by 2011 met) 3 times per year / Early 37 children 46 children Sustain 30 places Education and Childcare Admissions Census 0-3 years in 0-3 years with 30 day carers 30 places with 28 places with in 30 places with during 2008-11  Day Carers Day Carers Day Carers

Summary of progress and achievement in 2009/10:

Key performance highlights and success during 2009/10, which will contribute to improved early years education are summarised below.

A total of 35 practitioners across early years, health and social work services were trained in the Solihull Approach. A further 42 practitioners will be trained by December 2010. With the exception of health care, services for children aged 0-3 years are not universal; therefore, services require to be targeted at those children and families in greatest need and allocated based on an integrated needs assessment. From August 2010 onwards, services will be allocated according to Band 1 or Band 2 of the Council‟s Early Education and Childcare Procedures for Accessing 0-3 Services. This may be a part- time nursery place, a parent and child placement in a nursery and family centre, a placement with a Day Carer, access to a Family Care Worker or access to the Pre-School Home Visiting Teacher. A total of 28 managers/lead practitioners are being supported to SCQF (Scottish Credit and Qualifications Framework) Level 8. They should achieve this qualification by June 2011 and, thereafter, proceed with study to SCQF Level 9 qualification. All providers were issued with information on nationally available funding to support the up-skilling of the workforce. From September 2009, all independent sector providers have received an electronic copy of the Child Poverty Action group monthly newsletter, which provides links to up to date information on the Working Families Tax Credit: Childcare Element. Voluntary sector early education and childcare providers continue to be managed by committees/boards, many of which have changes to the membership on an annual basis resulting in annual training and support needs.

Progress at ‘Progress’ Indicator/s ‘End’ target/s and Baseline at Progress at March 2010 target/s to Current Local Outcome (noting frequency/ timescale/s or 2006/07 March 2009 (indicators where 2010/11 (where status type/source) direction of travel available) available) Healthy lifestyles Percentage of 45.8% 61.3% Increase – 3.5% Increase – 60% of 5 for children and children aged 5 (2006) (2008) No update available annual increase in year olds (P1) will beyond 2008. young people years (P1) with no percentage of have no sign of O Survey data for 2009/10 promoted (FSF) sign of dental will be issued to NHS children aged 5 dental disease by disease Ayrshire and Arran for years with no sign 2010 (NHS Ayrshire analysis by March 2011. Every 2 years / NHS of dental disease and Arran 2005 Ayrshire and Arran – Analysis of Detailed National by 2010 (NHS Local Strategic Dental Inspection Ayrshire and Arran Implementation Plan) Programme data 2005 Local Strategic Implementation Plan) Levels of dental 68% New indicator for 74.6% Increase - 6% Increase in dental registration in the 3-5 2007 2009/10 (December 2009) annual increase in registrations in the 3- age group dental registrations 5 age group  Quarterly / NHS Ayrshire and Arran (ISD Scotland) Completion rates for 0 children New indicator for 43 children Year 1: Rates achieved by child healthy weight (new 2009/10 completed in 34 interventions 2011 interventions programme) 2009/10 (2009/10)  programme Annual / NHS Ayrshire and NHS Ayrshire and Arran Year 2: Arran renegotiated and revised the targets set with the Scottish 101 interventions Government (2010/11) Estimated 8.7% New indicator for 7.7% Reduction in Reduction in percentage of obese (2007/08) 2009/10 (2008/09) percentage of percentage of obese children in Primary 1 obese children in children in Primary 1  Annual / NHS Ayrshire and Primary 1 Arran (ISD Scotland) Proportion of new 18.6% 18.1% 17.5% Sustained Increase – 34.6% of born children (2008) (2009) increase of 2% newborn children X exclusively breastfed per year (with an exclusively breastfed at 6-8 weeks ISD provisional figure increase of 4% per at 6-8 weeks by Annual / NHS Ayrshire and provided year in deprived 2015 Arran (ISD Scotland) areas) Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O

Summary of progress and achievement in 2009/10: Key performance highlights and success during 2009/10, which will contribute to the achievement of healthy lifestyles for children and young people are summarised below. We continue to make good progress in improving the oral health of our children and young people with the roll out of the Community Pharmacy and Childsmile programmes to some of our most disadvantaged areas, including Shortlees in Kilmarnock, Auchinleck and Cumnock. The uptake of physical activity continues to increase year on year, with children from early years to teenage years participating in a wide range of innovative play, sport and active recreation activities. In 2009/10, 45,862 attendances were recorded at sports programmes; 19,419 attendances at active recreation and health awareness sessions;10,769 attendances recorded across Leisure Development holiday programmes; 206 sessions with 2,818 children and 1,905 parents who participated in early years programmes; and 7,461 children and young people participated in play programmes and events. All annual targets were exceeded. In terms of childhood obesity, we continue to make progress with the most recent statistics reflecting an estimated number of obese children in primary one decreasing from 8.7% in 2007/08 to 7.7% in 2008/09 (Source: NHS Ayrshire and Arran [ISD Scotland]). In terms of activity, we have provided three Jumpstart Child Healthy Weight Programmes, five MEND programmes and a range of health eating initiatives with over 2,000 participants. With regard to breastfeeding, although we have not met our annual target for the proportion of new born children exclusively breastfed at 6-8 weeks we have taken a range of remedial actions to facilitate future progress, including the appointment by NHS Ayrshire and Arran of a Breastfeeding Coordinator; a critical partnership review of services; and the development of remedial action plans. In addition, specific work taken forward includes Breastfeeding materials audited and rationalised; National Breastfeeding Week supported locally; „Breastfeeding Happily Here‟ developed and signed off by the Community Planning Partnership; and Stage 1 of UNICEF UK Baby Friendly in the Community Initiative implemented in February 2010, involving the development of partnership policies and procedures. A School‟s Alcohol Education Coordinator has been appointed in response to our „Community Planning Alcohol and Drugs Pledge‟ and to support the work relating to children of the newly established Alcohol and Drug Partnership. Considerable progress has been made through this post, including the re-shaping of PSE (Personal, Social and Educational) programmes to respond directly to young people‟s needs and in line with the new Curriculum for Excellence; and the development of Peer Education and training programmes. In addition, East Ayrshire Council, in partnership with NHS Ayrshire and Arran Addiction Services, is developing a SPICE (Substance Misuse Prevention in Community Education) resource pack, which includes teacher and pupil booklets, lesson plans, teacher notes and ICT resources. The resource is aimed at P7 to S6 pupils and aligns to the experiences and outcomes of the Schools Alcohol Education Coordinator in Curriculum for Excellence and, in this regard, delivers a consistent message to young people across East Ayrshire. A wide range of work is being undertaken in relation to providing tobacco information, prevention and cessation support services for young people and to promote the benefits of a tobacco free lifestyle. This includes the development and provision of tobacco awareness and staff training at primary and secondary schools and the provision of smoking cessation programmes for young people. School nurses deliver a programme of sexual health education to children/young people in Primary 6 with further inputs to P7 and S1-S6. The school nurse drop-in clinic was extended in the 2009/10 session to include the signing up for C-Cards (which provide access to free condoms), pregnancy testing and collection of samples for Chlamydia testing within school premises. As previously reported, the Solihull Approach is a highly practical way of working with children and families. Locally four members of staff are „trained‟ trainers, supporting the development of a sustainable training model. The local training programme has been developed and the first training days were delivered to staff in April 2010. This has evaluated well with subsequent training being offered throughout the forthcoming months. In terms of Corporate Parenting, we have successfully implemented the „We Can and Must Do Better‟ training/development programme for staff. A total of 217 staff attended the full day programme across education, social work, health, police and housing services. In addition, the implementation of Chief Executive Letter (CEL) 16 has been progressed by NHS Ayrshire and Arran. This specifically focuses on the implementation of issues relating to health assessment and health needs as set out in „We Can and Must Do Better‟ (Scottish Government, 2007).

FAIRER SCOTLAND FUND

A more detailed summary reflecting the investment of the Fairer Scotland Fund (FSF) in tackling poverty and deprivation and the contribution to the achievement of local outcomes is provided below:

Children Learning Health and Supported Play Initiative (CLHASP) continues to deliver consistent, active play activities in nurseries, schools and communities throughout East Ayrshire, ensuring that children aged 0-15 years are offered the opportunity to participate in activities which stimulate social, physical, intellectual, creative and emotional development. The Fairer Scotland Fund allocation supports the transportation element of the programme, ensuring that children in greatest need are able to access services provided. Achievements in 2009/10 include:

a total of 44 families with 58 children supported through transport provision; and 2,554 journeys delivered, transporting homeless children from temporary accommodation across East Ayrshire to the appropriate local Nursery/Family Centre/Primary or Secondary school. (Primary link to FSF criteria: A strong emphasis placed on making early interventions for vulnerable individuals, families and disadvantaged communities.)

Recreation Partnership Service continues to deliver consistent, practical and fun health awareness activities in schools and communities throughout East Ayrshire, ensuring that children aged 5–12 years are attracted to healthy ways of life. Achievements in 2009/10 include:

a total of 19,419 attendances recorded at various programmes provided, including school gym and classroom based sessions, kids clubs, summer activities and health fairs, an increase from 17,752 attendances recorded the previous year; the provision of a range of programmes specifically for children and young people aged 5-18 years with additional support needs, with 3,129 attendances recorded at the various activities on offer. These provide opportunities for participation in play, sport and health related activities within the school setting and in the community, with the aim of encouraging inclusiveness and ensuring equality of access for all children and young people living in East Ayrshire; the provision of the SHOUT membership card, which is free to all primary school children in East Ayrshire. Benefits include free or reduced access to leisure and cultural activities; membership of East Ayrshire‟s library network; free swimming during school holidays; discounts at local retail outlets and events; and an exclusive reward scheme. At the end of March 2010, 89% of primary school aged children had a SHOUT Card and in 2009/10 it is estimated that the card saved East Ayrshire families £18,000 when accessing healthy activities; and the delivery of the “MEND” Programme (Mind, Exercise, Nutrition...Do it!), a community, family-based intervention for overweight and obese children aged between 5-13 years and their families. A total of 22 of the 23 children involved in 2009/10 became healthier as a result of participation, including demonstration of positive change in Body Mass Index, Weight, Nutritional Score and time spent in physical activity. Parents involved in the programme report that as a result of these physiological changes children also have better sleep patterns, are better behaved and are more confident in their daily lives. (Primary link to FSF criteria: Provides a clear focus on investment to address the causes of poverty, not its symptoms.)

EAST AYRSHIRE COMMUNITY PLANNING PARTNERSHIP SINGLE OUTCOME AGREEMENT 2008-2011

ANNUAL PERFORMANCE REPORT 2009/10: OUTCOME SUMMARY

National Outcome 6: We live longer, healthier lives.

Local Outcomes Progress 2009/10 Increase in healthy life expectancy:

O Males

O Females

Increase in life expectancy at birth: (Proxy Indicator)

Total population  Males  Females Health and wellbeing of the local population improved (FSF) 

Reduction in Coronary Heart Disease Mortality Rate per 100,000 population,  under 75 years

Reduction in the number of episodes of respiratory disease (primary X diagnosis on discharge)

 Reduction in percentage of adults smoking

denotes Community Planning Partnership Strategic Priority (FSF) denotes linked outcome to the Fairer Scotland Fund

Local Outcomes Progress 2009/10

 Reduction in the proportion of women who smoke in pregnancy

O Reduction in the number of alcohol related attributable hospital patients

Reduction in general acute inpatient day case discharges with an alcohol  related diagnosis in any position (Proxy Indicator)

Increase in the number of screenings using the appropriate screening tool Health and wellbeing of the local population improved (FSF)  and alcohol brief interventions

O Reduction in the number of drug related hospital patients

Reduction in general acute inpatient day case discharges with a diagnosis of X drug misuse in any position (Proxy Indicator)

Reduction in rates of hospital admissions for primary diagnosis of Chronic O Obstructive Pulmonary Disease, Asthma, Diabetes or Coronary Heart Disease

O Reduction in the suicide rate

Reduction in deaths caused by intentional self harm and undetermined intent Health and wellbeing of the local population improved  per 100,000 population (Proxy Indicator)

Reduction in the number of re-admissions (for mental health problems) for  those who have had a hospital admission of over 7 days

denotes Community Planning Partnership Strategic Priority (FSF) denotes linked outcome to the Fairer Scotland Fund

Local Outcomes Progress 2009/10

X Reduction in annual rate of increase of anti-depressant prescribing

Incremental reduction in the number of injuries in the home for:

O those aged 65+ years

Health and wellbeing of the local population improved O those under 15 years

Reduction in the number of emergency in patient bed days for people aged  65 and over

 Increase in the number of patients diagnosed with dementia

denotes Community Planning Partnership Strategic Priority (FSF) denotes linked outcome to the Fairer Scotland Fund

78 East Ayrshire Community Planning Partnership Single Outcome Agreement: Annual Performance Report 2009/10

National Outcome 6: We live longer, healthier lives.

PROGRESS IN IMPROVING THE DELIVERY OF THE NATIONAL OUTCOME

Community Planning Partners continue to have in place a range of effective structures and operating arrangements to ensure effective progress against the planned local outcomes and related national outcomes contained within the Single Outcome Agreement. The key drivers for change are summarised below. The full integration of our refocused Community Health Partnership (CHP) arrangements within the Community Planning framework has provided a further opportunity to strengthen our partnership working and subsequently make progress in improving the delivery of National Outcome 6. As an integral part of the CHP structure, the Officer Locality Group for Adults and Older People has provided us with a strong and effective partnership mechanism to implement and respond to local and national policies and strategies such as the Road To Recovery; Equally Well; Changing Lives – Report of the 21st Century Social Work Review; Reshaping Care for Older People; the National Dementia Strategy; National strategies on Falls, Long Term Conditions, Rehabilitation and Enablement; Your Health We‟re in it Together- Primary Care Strategy for Ayrshire and Arran; and Towards a Mentally Flourishing Ayrshire and Arran. Over the last year, the Officer Locality Group for Adults and Older People, which is the main structure for planning adults and older people‟s partnership services in East Ayrshire, has focused on specific work streams, namely:  Older People;  Long Term Conditions;  Rehabilitation and Enablement;  Mental Health and Learning Disabilities;  Financial Inclusion;  Alcohol and Drugs; and  Improving Health and Reducing Inequalities. As a result of this dynamic partnership approach, a number of key milestones have been achieved to date, including the establishment of East Ayrshire Alcohol and Drug Partnership; the development of East Ayrshire Mental Health and Learning Disability Partnership, which is currently leading on a Scottish Government sponsored Integrated Resource Framework initiative for Adults with Complex Care needs; the emergence of a new Single Point of Contact Rehabilitation and Enablement Model; the extended use of anticipatory care planning on a partnership basis to improve outcomes for people with long term conditions; and building on innovative approaches to improving health and wellbeing within our communities, including the „CHIP Van‟ mobile Healthy Living Centre, „C‟mon Catrine‟, a healthy weight community government pathfinder initiative; and the provision of targeted physical activity programmes. In terms of continuous improvement, work is underway to develop Local Alcohol and Drugs, and Older People‟s strategies, which will be fully integrated with the CHP and Community Planning priorities. The Community Plan Four-Yearly Review process, which will take place over 2010/11, will assist in the review of our strategic priorities with partners to respond to changing need and to make best use of reducing resources.

PROGRESS AT MARCH 2010 ON LOCAL OUTCOMES

Progress at ‘Progress’ ‘End’ target/s Indicator/s Baseline at Progress at March 2010 target/s to and timescale/s Current Local Outcome (noting frequency/ 2006/07 March 2009 (indicators where 2010/11 (where or direction of status type/source) available) available) travel Health and Expected years of 65.1 years – New indicator for Increase in Increase in life ISD Scotland has advised wellbeing of the life in good health - males 2009/10 (February 2010) that data for healthy life expectancy by O local population males/females 68.8 years – this indicator (self assessed expectancy by 2011 improved (FSF) Annual / ISD Scotland females health data) will not be 2011 (calculation based on updated until the 2011 O Sullivan method) (1999-2003) Census results are made available (2013). (See Proxy Indicator below) Life expectancy at 76.4 years – 76.0 years – total 76.6 years – total Increase in life Increase in life birth total population population expectancy by expectancy by  Annual / NHS Ayrshire and population 2011 2011 Arran (General Register Office for Scotland – Life 74.5 years – 74.0 years – males 74.6 years – males  Expectancy for males Administrative Area within 78.2 years – 77.9 years – females 78.5 years – females  Scotland) females Proxy Indicator (2004-2006) (2005-2007) (2006 – 2008) Coronary Heart 92.4 per 81.6 per 100,000 76.3 per 100,000 Reduction in Reduction in Disease Mortality 100,000 population population mortality rate for coronary heart rate per 100,000 population (2007) (2008) coronary heart disease by 2011  population, under 75 (2005) disease by 2011 years Annual / NHS Ayrshire and Arran (ISD Scotland) Number of episodes 2,573 Revised indicator for 2,660 episodes Reduction in Reduction in of respiratory episodes 2009/10 (primary diagnosis on episodes of numbers of X disease (primary (primary discharge) respiratory people with diagnosis on diagnosis on (2008/09) disease by 2011 respiratory discharge) discharge) disease and Annual / NHS Ayrshire and ISD provisional figure provided improved quality Arran (ISD Scotland) of life for those with respiratory disease by 2011 Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O

denotes Community Planning Partnership Strategic Priority; (FSF) denotes linked outcome to the Fairer Scotland Fund

Progress at March ‘Progress’ ‘End’ target/s Indicator/s Baseline at Progress at 2010 target/s to and timescale/s Current Local Outcome (noting frequency/ 2006/07 March 2009 (indicators where 2010/11 (where or direction of status type/source) available) available) travel Health and Percentage of adults 35% of adult 36% of adult 14% of adult Reduction in Reduction in wellbeing of the smoking respondents respondents currently respondents adults smoking to adults smoking local population Every 3 years / East currently smoke currently smoke* 27% by 2010  Ayrshire Community improved (FSF) Planning Residents‟ Survey smoke (December 2008) (June 2010) (December East Ayrshire Community 2005) Planning Residents‟ Panel Survey Women recorded as 27.2% New indicator for 25.8% Reduction in the Reduction in the a “current smoker” at 2009/10 (2008/09) proportion of proportion of The original baseline  antenatal booking provided above women who pregnant women appointment, (27.2% for the year smoke in who smoke by expressed as 2006/07) relates to a pregnancy to 2011 3 year total. NHS number (3 year total) Ayrshire and Arran 20% and percentage of has provided a revised baseline for all women attending a single year booking (2006/07) as 27.1%. appointments Annual / NHS Ayrshire and Arran

Number of alcohol 1,106.3 New indicator for Reduction in Reduction in Update available from related and (3 year 2009/10 ScotPHO CHP Health and number of alcohol number of O attributable hospital average Wellbeing profile in related and people misusing patients directly age- December 2010. Annual attributable alcohol by 2015 update had been anticipated Biennial / Scottish Public sex in December 2009. hospital patients Health Observatory (See Proxy Indicator below) (ScotPHO) - East Ayrshire standardised

CHP Health and Wellbeing rate 100,000 . Profile 2008 (ISD Scotland) population per year)

*Please note that the Residents‟ Panel Survey is an interim measure based on a 33% (283 respondents) return from the Panel membership. The Residents‟ Survey is based on 2,000 random sample of East Ayrshire‟s population and will be progressed in 2011.

Proxy Indicator Number of Zero New indicator for 673 Increase - 3,530 Increase in screenings using the (new 2009/10 (cumulative total to interventions by screenings and appropriate programme) February 2010) March 2011 interventions  screening tool and relating to alcohol brief This is the most recent data alcohol misuse - available at local authority interventions level. Annual / NHS Ayrshire and Arran Number of drug 153.3 (3 year New indicator for Reduction in Reduction in related hospital average 2009/10 Update available from number of drug number of ScotPHO CHP Health and O patients directly age- Wellbeing Profile in related hospital people misusing Biennial / Scottish Public sex December 2010. Annual patients drugs by 2015 Health Observatory standardised update had been anticipated (ScotPHO) - East Ayrshire in December 2009. CHP Health and Wellbeing rate per (See Proxy Indicator below) Profile 2008 (ISD Scotland) 100,000

population per . year (2004-2006) Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O denotes Community Planning Partnership Strategic Priority; (FSF) denotes linked outcome to the Fairer Scotland Fund

any position Proxy Indicator

Rates of hospital 594 admissions New indicator for No further data Reduction to 548 Reduction in admissions of 2009/10 available beyond the admissions by hospital O patients with baseline position. 2011 admissions for primary diagnosis those suffering of Chronic NHS Ayrshire and Arran from long term has requested that this Obstructive indicator be deleted. conditions Pulmonary Proxy indicator to be Disease, Asthma, considered. Diabetes or Coronary Heart Disease (from 2006/07 to 2010/11) Annual / NHS Ayrshire and Arran (ISD Scotland) Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O

denotes Community Planning Partnership Strategic Priority; (FSF) denotes linked outcome to the Fairer Scotland Fund

‘End’ Progress at ‘Progress’ Indicator/s target/sand Baseline at Progress at March 2010 target/s to Current Local Outcome (noting frequency/ timescale/s or 2006/07 March 2009 (indicators where 2010/11 (where status type/source) direction of available) available) travel Health and Rates for suicides 11.2 per New indicator for Reduction in Reduction of Update available from wellbeing of the per 100,000 100,000 2009/10 ScotPHO CHP Health and suicide rate 20% in death O local population Annual / General Register population Wellbeing Profile in between 2002 and rate per 100,000 improved Office for Scotland (2002-2006) December 2010. Annual 2013 by 20%, population by update had been anticipated in December supported by 50% 2013 2009. of key frontline (See Proxy Indicator below.) staff in mental . health and substance misuse services, primary care and accident and emergency being educated and trained in using suicide assessment tools/suicide prevention training programmes by 2010 Deaths caused by 18.9 per Proxy indicator for 13.3 per 100,000 Reduction in the Reduction in intentional self 100,000 2009/10 population death rate per the death rate harm and events of population standardised rate 100,000 population per 100,000  undetermined standardised (2005-2009) population intent rate Biennial / General Register (2000-2004) Office for Scotland / ScotPHO website, Suicide by Local Authority

Proxy Indicator Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O denotes Community Planning Partnership Strategic Priority

Progress at ‘Progress’ ‘End’ target/s Indicator/s Baseline at Progress at March 2010 target/s to and timescale/s Current Local Outcomes (noting frequency/ 2006/07 March 2009 (indicators where 2010/11 (where or direction of status type/source) available) available) travel Health and Number of re- 104 Baseline reset for 76 Reduction in Reduction in re- wellbeing of the admissions (for re-admissions East Ayrshire re-admissions for mental health re- admissions in local population mental health for mental provided by NHS mental health admissions in target group by  improved problems) for those health problems Ayrshire and Arran: problems target group to 95 2011 who have had a (2005) 105 re-admissions (2008/09) by 2011 hospital admission of over 7 days Baseline revised by NHS Ayrshire and Quarterly Annual / NHS Arran in August 2010 Ayrshire and Arran (ISD to 104 re-admissions Scotland) for mental health problems (ISD revised Jan – Dec 2005) Rate increase of 34.45 Defined 39.21 Defined Daily 40.54 Defined Daily Reduction in Fewer people anti-depressant Daily Doses per Doses per patient Doses per patient annual rate of being treated X prescribing patient (March 2009) (March 2010) increase to zero by with Annual / NHS Ayrshire and (December 2011 antidepressant Arran (ISD Scotland Prescribing Information 2006) medication and System) more people being offered NHS Ayrshire and Arran has reflected this as alternative Defined Daily Doses per therapies patient Number of 2,551.4 per New indicator for Incremental Improvement in unintentional 100,000 2009/10 Update available from reduction in the levels of ScotPHO CHP Health and O injuries in the home population: aged Wellbeing Profile in number of injuries unintentional for those aged 65+ 65+ years December 2010. Annual in the home for injuries in the and those under 15 update had been those aged 65+ home by 2015 anticipated in December years 1,336.1 per 2009. and under 15 undetermined 100,000 years intent population: O Biennial / Scottish Public under 15 years Health Observatory (ScotPHO) - East Ayrshire (2004-06) CHP Health and Wellbeing Profile 2008 (General Register Office for Scotland)

Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O denotes Community Planning Partnership Strategic Priority

86 Summary of progress and achievement in 2009/10:

Key performance highlights and success during 2009/10, which will contribute to improved health related outcomes for local people are summarised below. In terms of active and healthy living, a wide range of programmes and services continues to be well received in our communities. Over the last year, a wide variety of interventions and activities were provided within communities and workplaces, including 4,446 attendances at „CHIP Van‟ community visits and events; 364 attendances recorded as part of the HealthWorks workplace based intervention; new health walks established in Dunlop, Darvel, Kilmaurs, Stewarton and at Ailsa and Crosshouse Hospitals; 5,244 attendances recorded at walking programmes, and 38 individuals attended walk leader and pre- retirement training. The newly established Alcohol and Drug Partnership (ADP) is making considerable progress in terms of providing community focused services, which promote awareness of safer alcohol levels, information and services across all population groups. Performance highlights include Alcohol Awareness Week 2009 during which 350 employees of East Ayrshire Council participated in an online quiz; all East Ayrshire Council employees received safer drinking messages in payslips; campaigns and displays held at more than five venues, including Tesco stores in Auchinleck and Kilmarnock, council offices, Crosshouse Hospital and Kilmarnock Police Office; over 30 staff, including home carers and sports diversion workers, trained in brief interventions; and the employment of a specialist midwife for alcohol using pregnant women. It is envisaged that the work of the ADP and the emerging Alcohol and Drug Strategy will continue to impact positively on this area. In terms of drugs, there is a commitment to raising awareness of the risks associated with drugs misuse and providing information and services to support those misusing illegal drugs. Outputs relating to this area of work include an information campaign on anthrax; the removal of the waiting list for substitute prescribing; and all addiction services now promoting recovery programmes which are personalised, individualised and recovery focused, and the development of a Community Addiction Team. Through the recently established Mental Health and Learning Disabilities Partnership, work has been undertaken to raise public awareness of suicide and deliberate self-harm within local communities and encourage people to seek help earlier by providing training, information and support services. In 2009/10, 8 Applied Suicide Intervention Skills Training courses, 9 Skills Training on Risk Management Courses, 6 Scottish Mental Health First Aid courses and a media campaign were delivered locally. As a test site for the Integrated Resource Framework, East Ayrshire is leading on complex adult care packages which are managed within the Mental Health and Learning Disability Partnership. Two frontline staff from NHS Ayrshire and Arran and East Ayrshire Council have been seconded to audit existing service provision, funding commitments and service models, and benchmarking with other areas. In addition, their engagement with frontline staff is contributing to a remodelling of service provision in order to maintain personalised service delivery within a sustainable financial framework. Work is progressing in developing a partnership approach to delivering community based rehabilitation and re-enablement services. To date, mapping work has been completed in relation to falls and bone health, and a directory of leisure activities for generic and condition specific programmes has been completed. The development of a Single Point of Contact model for community rehabilitation will be piloted locally over the next 12 months. In relation to Long Term Conditions, 747 physical activity classes, many with a health education element, were delivered recording participant attendance of 11,321. In addition, telehealth/telecare programmes have been made available to people with long term conditions; anticipatory care approaches are being implemented; and Scottish Patients at Risk of Admission and Re-admission (SPARRA) data is being used as a predictor tool on a partnership basis to reduce emergency hospital admissions and readmissions. Although the most recent available figures (2008/09) for emergency admissions for respiratory disease increased (ISD website, Table: 'Episodes of main diagnosis discharges from hospital by diagnosis and financial year'), it is envisaged that in 2009/10 the collaborative and innovative work around long term conditions and self management will reverse this position in the future. A specialist midwife took up post on 1 March 2010 for a period of 13 months, whose aim is to target antenatal women and deliver brief interventions for both tobacco and alcohol. The postholder will also be responsible for the training of other midwifery staff, establishing referral routes for antenatal clients and collation of figures.

87 FAIRER SCOTLAND FUND

A more detailed summary reflecting the investment of the Fairer Scotland Fund (FSF) in tackling poverty, deprivation and health inequalities and the contribution to the achievement of local outcomes is provided below:

Healthy Living Initiative (Community Health Improvement Partnership - CHIP): Continues to deliver a range of community based interventions which seek to improve the health and wellbeing of the adult population via four key thematic areas. Achievements in 2009/10 include:

Healthy Communities and Workplaces: 4,810 attendances recorded at community and workplace health improvement interventions. Predominantly utilising the medium of the mobile healthy living centre (CHIP Van) to distribute health awareness advice, health checks and signposting information, a range of visits and events is delivered within communities and workplaces throughout the year. The CHIP Van continues to be an important first point of contact with individuals in terms of anticipatory care. There has been an increase of over 200 people using the CHIP Van since last year and in the main CHIP Van visitors tell us that they use the van to obtain „peace of mind‟ in relation to health concerns. Lifestyle Referral Scheme: 1,109 new referrals to the Lifestyle Referral Scheme. This service accepts referrals from primary and secondary care health professionals and provides a holistic assessment of lifestyle factors affecting the individual. Clients are invited to an initial consultation with the Lifestyle Development Officer where a range of information, advice and support is put in place. This is followed by further appointments at 6 weeks, 12 weeks, 6 months and 12 months. Programmes to treat Specified Illnesses, Long Term Conditions, and Frail Older People: A range of interventions delivered, including exercise classes and educational input to address specific needs such as provision of rehabilitation and confidence building for patients with Chronic Obstructive Pulmonary Disease and Cancer. Similarly, prevention and rehabilitation programmes are provided for the frail and older population more susceptible to falls, resulting in improved confidence and independence. A total of 11,321 attendees benefited from this range of interventions. (Primary link to FSF criteria: A strong emphasis placed on making early interventions for vulnerable individuals, families and disadvantaged communities.)

New Sporting Futures delivers a wide and diverse range of activities which increase physical activity levels of young people, but more specifically through outreach programmes such as StreetSport Express and StreetSport Cages the project is engaging young people in sports activity who do not normally attend organised activities. Achievements in 2009/10 include:

provision of a range of school and community based sporting and physical activity opportunities to increases physical activity levels of children and young people, with attendances of 45,862 children and young people in 2009/10; provision of a range of night time and diversionary sports programmes delivered within target communities as an alternative to anti-social behaviour and alcohol with attendances of 21,327 young people in 2009/10; delivery of planned and ad-hoc brief interventions with young people involved in or at risk of problematic alcohol use; and delivery of specific weekly programmes to improve health and wellbeing of young people looked after within residential children‟s houses. (Primary link to FSF criteria: A clear focus on investment to address the causes of poverty, not its symptoms; and Promotion of joint working between local partners.)

EAST AYRSHIRE COMMUNITY PLANNING PARTNERSHIP SINGLE OUTCOME AGREEMENT 2008-2011

ANNUAL PERFORMANCE REPORT 2009/10: OUTCOME SUMMARY

National Outcome 7: We have tackled the significant inequalities in Scottish society.

Local Outcomes Progress 2009/10

 Reduction in the number of people claiming Income Support

Everyone within our communities can access the full range Reduction in the percentage of children living in workless households of services which help to combat poverty (FSF) 

 Maintain the number of carers receiving benefits checks

 Increase in the total number of Credit Union members Financial Inclusion within disadvantaged communities (FSF)

X Increase the proportion of households with savings and investments

denotes Community Planning Partnership Strategic Priority (FSF) denotes linked outcome to the Fairer Scotland Fund

Local Outcomes Progress 2009/10

Increase in total household income with less than £15,500 before tax and  deductions Financial Inclusion within disadvantaged communities promoted (FSF)  Reduction in percentage of tenants in severe rent arrears

Everyone within our communities, including people with Reduction in the number of data zones in the worst 0-15% deprived (Scottish disabilities and ethnic minorities, has opportunities and Index of Multiple Deprivation) chances (FSF) 

Reduction in Coronary Heart Disease Mortality Rate per 100,000 population,  under 75 years, in disadvantaged areas

Incremental reduction in percentage of adults aged 16+ smoking in the most O deprived areas Health inequalities in the most disadvantaged neighbourhoods/groups reduced (FSF)

 Increase in the number of cardiovascular health checks

Reduction in teenage pregnancy rates in 15-19 year olds in the most deprived X areas

denotes Community Planning Partnership Strategic Priority (FSF) denotes linked outcome to the Fairer Scotland Fund

90 East Ayrshire Community Planning Partnership Single Outcome Agreement: Annual Performance Report 2009/10

National Outcome 7: We have tackled the significant inequalities in Scottish society.

PROGRESS IN IMPROVING THE DELIVERY OF THE NATIONAL OUTCOME

Tackling Poverty and Disadvantage

Community Planning Partners in East Ayrshire have an ongoing commitment to promoting equality and tackling the inequalities experienced in many of our communities. Key issues in relation to poverty and disadvantaged continue to be prioritised through our SOA and Community Plan Action Plans, and enhanced through the allocation of Fairer Scotland Fund resources. Work continues to be taken forward by a range of partners to ensure that the content of the ‘Achieving our potential: a framework to tackle poverty and income inequality in Scotland’, the Early Years Framework and ‘Equally Well’ influence the ongoing development of the SOA and the Community Plan Action Plans.

Equalities Agenda

Work is currently being progressed by a range of partners to develop a Single Equalities Scheme to replace the three current separate schemes. This work is being taken forward in tandem with the Four Yearly Review of the Community Plan to ensure robust strategic linkages.

Improving Health and Wellbeing

As part of the refocused Community Health Partnership (CHP) arrangements, there has been a particular focus on addressing inequalities to improve health and wellbeing. The CHP has progressed three specific work streams over the last year to take this forward on a partnership basis, as follows:  Financial Inclusion has now been subsumed within the CHP structure, recognising the importance of income maximisation, credit unions and debt advice in the wider wellbeing agenda.  East Ayrshire Carers Action Plan has been published and a local Carers’ Forum is currently being established as a sub group of the CHP to drive forward this important work.  An innovative range of partnership-led health improvement work continues to be targeted at our most vulnerable individuals and communities.

PROGRESS AT MARCH 2010 ON LOCAL OUTCOMES

Indicator/s Progress at ‘End’ target/s ‘Progress’ target/s (noting Baseline at Progress at March 2010 and timescale/s Current Local Outcome to 2010/11 (where frequency/ 2006/07 March 2009 (indicators where or direction of status available) type/source) available) travel Everyone within Number of people 60 per 1,000 57 per 1,000 42 per 1,000 Reduction in the Reduction in the our communities claiming Income population population population number of people number of people can access the full Support (August 2006) (November 2008) (November 2009) claiming Income claiming Income  range of services Quarterly / Department for Support by 2011 Support by 2011 which help to Work and Pensions/Nomis combat poverty (FSF) Percentage of 19.1% New indicator for 13.2% Reduction in the Reduction in the children living in 2009/10 (2008) percentage of percentage of workless children living in children living in  households workless households workless Annual / Scottish by 2011 households by Government Work and Worklessness among 2011 Households in Scotland Number of carers 390 carers 376 carers receiving 450 carers Maintain the Maintain the receiving benefits receiving benefits checks receiving benefits number of benefits number of checks benefits checks checks checks for carers benefits checks  Annual / East Ayrshire for carers Target achieved Carers Centre and exceeded Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O denotes Community Planning Partnership Strategic Priority; (FSF) denotes linked outcome to the Fairer Scotland Fund

Summary of progress and achievement in 2009/10:

Key performance highlights and success during 2009/10, which will contribute to tackling poverty and disadvantage are summarised below:

Employability

Integrated services relating to training, up-skilling and employment continue to be provided across East Ayrshire, allowing people to learn, train or seek advice and guidance on a range of topics in their local area. Drop-in facilities are available in most local communities providing a range of resources, including IT/ICT facilities, Advice and Guidance, Jobs Access and the full use of resources and materials, to support individuals into employment or to meet their needs. Getting people back into work will ensure progress towards the 2010/2011 targets; however, in the current economic downturn this will be a greater challenge and is likely to take longer than initially projected.

92 New employment initiatives such as the Flexible New Deal for young people and the Future Jobs Fund support progress towards the Local Outcome. Through various employability and other interventions high priority is given to health issues and the importance of leading a healthy lifestyle. Individual and group childcare facilities have been made available as has an enhanced Supported Employment Service to assist people with mental or physical disabilities progress to sustained employment. Progress has been made in establishing positive outcome routes for our Looked After and Accommodated young people, including provision of work experience placements, training guarantees and employment within Council services. Closer working relationships have been established with Social Services, training providers and referral agencies to meet the needs of our care system leavers. The Ayrshire Fit for Work Pilot provides vocational rehabilitation services to support people to stay or get back into employment. Work is progressing through the pilot using a case management approach targeting Small to Medium Enterprises.

Carers

Carers are particularly vulnerable to experiencing disadvantage and financial hardship as a result of caring and this in turn can impact negatively upon their health and employment opportunities, and increase social isolation. East Ayrshire Carers Centre plays an important role in providing a range of supports to carers.

Every new carer receives a benefits check when registering with the Carers Centre to ensure income maximisation. Formal benefits checks have been undertaken for 450 carers in 2009/10, significantly in excess of the annual target, with over £350,000 additional benefits generated for carers. Adult carers have participated in a range of training courses, including moving and handling, stress management, healthy lifestyles, healthy eating and dementia awareness. Carers have also received health checks, including blood pressure and diabetes checks and the opportunity to discuss concerns such as smoking and drinking. 350 young carers have taken part in a range of physical activities such as hill walking, dance and sailing as well as accessing classes in smoking cessation, substance misuse, healthy living, mind set training and first aid.

(63% annual (49% annual increase in increase in membership) membership) Proportion of 48% households Data update not 42% households Increase the Increase the households with with savings and available from the with savings and number of number of X savings and investments Scottish Household investments households with households with investments (2005/06) Survey at this time (2007/08) savings and savings and Every 2 years / Financial investments by 2% investments by Inclusion data / Scottish Household Survey by 2011 2% by 2011 Total household 16% under 20% under 16% under Increase total Increase total income with less £7,500 £10,400 £10,400* household income household than £15,500 by 2011 income by 2011  before tax and 22% between 6% between 11% between deductions £7,500 and £10,400 and £10,400 and Every 3 years / East £15,499 £15,599 £15,599* Ayrshire Community Planning Residents’ (December (December 2008) (June 2010) Survey 2005) East Ayrshire Community Planning Residents’ Panel Survey

38% less than 26% less than 27% less than £15,499 £15,599 £15,599*

Revision of income bandings in 2008 to match the Scottish Household Survey Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O

denotes Community Planning Partnership Strategic Priority; (FSF) denotes linked outcome to the Fairer Scotland Fund

*Please note that the Residents’ Panel Survey is an interim measure based on a 33% (283 respondents) return from the Panel membership. The Residents’ Survey is based on 2,000 random sample of East Ayrshire’s population and will be progressed in 2011.

denotes Community Planning Partnership Strategic Priority; (FSF) denotes linked outcome to the Fairer Scotland Fund

Summary of progress and achievement in 2009/10:

The integration of Financial Inclusion with the work of the CHP as part of the wider wellbeing agenda has been particularly successful. A real and positive impact is being made locally, which can be demonstrated in 2009/10 as follows:

Credit Unions

Credit Union membership increased by 726 new members since 1 April 2009, indicating annual growth of 49%; 1,713 members used easy saving facilities annually; 581 members benefited from low cost loans annually; and 185 new junior members joined since 1 April 2009, indicating annual growth of 38%. East Ayrshire Credit Union’s relocation to refurbished, high visibility office premises in April 2009, facilitated by funding allocated by the Community Planning Partnership, provided a platform for the enhanced marketing of services, which saw membership almost doubled in the space of a year. Cumnock and Doon Valley Credit Union continues its well established and ground breaking work within educational settings and currently supports savings facilities in eight local schools, namely Auchinleck, Barshare, Dalrymple, Littlemill, Netherthird and New Cumnock primary schools, Cumnock Academy and Doon Academy.

Income Maximisation, Money Advice and Debt Management

In terms of income maximisation and money advice, 1,075 people benefited from Special Adviser Support provided by Jobcentre Plus; 77 people received intensive support from the Citizens’ Advice Bureau to help manage their finances with 34 people continuing to receive such support; 662 people over 60 years in hospital benefited from benefits advice; and 25 promotional events were delivered to support and improve the systems that are in place to maximise income from benefit and debt counselling and money advice. The Financial Inclusion Sub Group of the CHP exceeded all of its annual targets and continues to have a major impact on the wellbeing of our most vulnerable residents. Credit Crunch Funding from Scottish Government has enabled East Ayrshire Citizens’ Advice Bureau to operate increased opening times outwith normal working hours, which has resulted in more people being assisted, particularly those who are in work. 96 people with debts totalling in excess of £1.8 million have received money advice from existing locations and home visits.

95 Fuel Poverty

Activity around fuel poverty has included the delivery of 35 Energy Advice Surgeries from a range of community based locations and the provision of 18 ‘talks’ aimed at raising public awareness regarding energy issues, with follow-up individual advice or a home visit provided, as required.

Rent Arrears

It should be noted that due to the introduction of robust arrears management arrangements, the actual amount of rent arrears owed to the Council fell from £475,585 in 2006/07 to £423,977 by 2008/09 and to £321,760 in 2009/10. Performance has improved over the last year; however, the council is aware of the impact debt can have on the lives of tenants and has arrangements in place to support them, including benefits and debt advice and early contact with tenants in arrears to establish repayment arrangements. This targeted approach not only assists to improve rent collection and reduce arrears, but also prevents evictions and homelessness.

Progress at ‘End’ target/s Indicator/s ‘Progress’ target/s Current Baseline at Progress at March 2010 and timescale/s Local Outcome (noting frequency/ to 2010/11 (where status 2006/07 March 2009 (indicators where or direction of type/source) available) available) travel Everyone within Number of data 28 data zones Data update not 27 data zones Reduction in the Reduction in the our communities, zones in the worst (SIMD 2006) available until (SIMD 2009 number of data number of data including people 0-15% (SIMD) October 2009 Version 2, zones in the worst 0- zones in the worst  with disabilities deprived 24 August 2010) 15% by 2011 0-15% by 2011 and ethnic Update anticipated every 2 years / Scottish Index of minorities, has Multiple Deprivation opportunities and (SIMD) chances (FSF) Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O denotes Community Planning Partnership Strategic Priority; (FSF) denotes linked outcome to the Fairer Scotland Fund

Summary of progress and achievement in 2009/10:

Key performance highlights and success during 2009/10, which will contribute to tackling equality of opportunity are summarised below.

The number of datazones in the 0-15% SIMD most deprived in East Ayrshire has decreased from 28 to 27 between 2006 and 2009 and the Scottish Government income and poverty statistics team recently identified that poverty rates in East Ayrshire fell from just above, to just below the national average between 2002 and 2008. Over this period, the percentage of households in relative poverty fell from 20% to around 18%. (Source: Relative Poverty across Scottish local authorities [Scottish Household Survey], August 2010.) The continuation of the East Ayrshire Equalities Forum, whose members also participate in the Local Community Planning Forums, ensures that the equalities agenda is integrated within the Community Planning process. In May 2009, in partnership with Community Planning Partners the Council supported the development and launch by ‘DisabledGo’ of an access guide for disabled people. Enhanced services through Supported Employment within the Council have increased the number of people with disabilities who can now compete for employment due to the one to one support from Job Coaches, enabling them to sustain employment. Recruitment of young people into Get Ready for Work and Life Skills programmes is consistent across all areas, including from the 0-15% worst areas of deprivation. NHS Ayrshire and Arran currently provides monthly training sessions on the application of the Equality and Diversity Impact Assessment (EDIA) toolkit as well as ad hoc departmental training sessions when requested. To date, over 400 members of staff have undertaken this training ranging from staff nurses to Directors. Approximately 150 EDIAs have been completed, submitted and published on the public website. Completion of impact assessments is ongoing for new and revised policies, strategies and functions of NHS Ayrshire and Arran. A range of regeneration projects and employability services continue to facilitate the regeneration of the local area and, in particular, our most disadvantaged communities. However, the national and local economic conditions and longer term forecasts for unemployment continue to present significant challenges.

Progress at ‘End’ target/s Indicator/s ‘Progress’ target/s Baseline at Progress at March 2010 and timescale/s Current Local Outcome (noting frequency/ to 2010/11 (where 2006/07 March 2009 (indicators where or direction of status type/source) available) available) travel Health inequalities Coronary Heart 132.8 per 118.9 120.6 Reduction in Reduction in in the most Disease Mortality 100,000 Standardised rate standardised rate mortality rate for incidence of disadvantaged rate per 100,000 population per 100,000 per 100,000 coronary heart coronary heart  neighbourhoods/gr population, under (2002-2004) population population disease in disease in the oups reduced (FSF) 75 years (2005-2007) (2006-2008) disadvantaged areas most deprived Annual / NHS Ayrshire and Revised baseline by 2011 areas by 2011 Arran (ISD Scotland) provided by NHS Ayrshire and Arran Percentage of 43% 43% Reduction in adults Reduction in the adults aged 16+ in (December (December Data update not smoking in the most percentage of available at this time. O the most deprived 2005) 2008) Due to confidentiality disadvantaged areas adults smoking in areas smoking issues when surveying by 2011 the most deprived Every 3 years / East the Residents’ Panel, it areas by 2011 Ayrshire Community has not been possible to Planning Residents’ Survey identify adults aged 16+ who live in the most deprived areas. East Ayrshire wide figures for 2010 provided at National Outcome 6. Number of Zero New indicator for 1,846 Increase – Carry out Increase – 100% inequalities (March 2007) 2009/10 (cumulative total to health checks with target population cardiovascular March 2010) 100% eligible receiving  Health checks population (6,040) by Keepwell health during 2009/10 2011 checks Annual / NHS Ayrshire and Arran Teenage pregnancy 64.7 per 1,000 60.5 per 1,000 61.6 per 1,000 Reduction in levels Reduction in rates in 15-19 year East Ayrshire wide (2007) East Ayrshire wide of teenage teenage olds in the most East Ayrshire wide pregnancy rates in pregnancies in (Range=17.2- 100.5 per 1,000 deprived areas 15-19 year olds in 15-19 year olds 99.4 across 0-15% most deprived X Annual / NHS Ayrshire and datazones the most deprived by 33% in the Arran (ISD Scotland) communities) (2008) areas most deprived (2005) areas by 2015 ISD provisional figures (SE HEAT target, provided 2006) Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O denotes Community Planning Partnership Strategic Priority; (FSF) denotes linked outcome to the Fairer Scotland Fund

Summary of progress and achievement in 2009/10:

Key performance highlights and success during 2009/10, which will contribute to tackling health inequalities are summarised below.

Target Coronary Heart Disease: A wide range of innovative health improvement activity, which specifically targets the most vulnerable individuals and communities, is well established as part of the Community Planning process through the Community Health Partnership. A range of interventions for adults at risk of coronary heart disease and cancer is delivered on a partnership basis. This has included 1,109 referrals received from health professionals to the CHIP (Community Health Improvement Partnership) Lifestyle Referral Programme; 2,953 Keepwell Checks delivered, which represents over 20% of the target population; and over 150 people attending ‘Cookwell’ healthy eating programmes.

Target Smoking Cessation: Work has been taken forward to target smoking cessation programmes at the most deprived communities and key target groups, including pregnant women. Eight regular groups are delivered in community venues and workplace groups have also operated for 12 week periods. The ‘Fresh Airshire’ team, in partnership with the CHIP Van, carries out ‘Keepwell’ checks and supports smoking cessation enquiries on a twice weekly basis, and cessation support is delivered to prisoners and staff within HMP Kilmarnock one day per week. A Community Pharmacy scheme has been established in East Ayrshire with virtually all pharmacies involved and the Varenecline (a prescription medication used to treat smoking addiction) programme has been delivered within some pharmacies. A research midwife for East Ayrshire has been appointed and referral pathways established with dedicated support offered to pregnant women and their families.

Target Teenage Pregnancy: While teenage pregnancy rates for 16-19 year olds across East Ayrshire have reduced from 64.7 per 1,000 at the baseline position to 61.6 per 1,000 in 2008, there has been a slight increase in the 0-15% most deprived datazones to 100.5 per 1,000 target population. Teenage pregnancies in under 16 year olds across East Ayrshire have increased, from 8.6 per 1,000 (2004-2006) to 11.2 per 1,000 (2006-2008). It is envisaged that current activity will have a positive impact, including the TOTS (Truth on Teenage Sexuality) programme which was rolled out in the 2008/09 school session to all eight secondary schools and one special school. Currently, school nurses deliver a programme of sexual health to children/young people starting with puberty in Primary 6. A further input to P7 and a single input to 2 year groups S1 - S6. Most schools request input to S2, S3 or S4.

The school nurse drop-in clinic was extended in the 2009/10 session to include signing up for C-Cards (which provide access to free condoms), pregnancy testing and collection of samples for chlamydia testing within school premises.

In addition, the following work has been taken forward in respect of health inequalities to support vulnerable groups and individuals in our communities:

In terms of health and homelessness, East Ayrshire Council and NHS Ayrshire and Arran have continued to jointly fund a Public Health Nurse for homelessness in order to improve health and reduce inequalities in this vulnerable population. Care pathways have been developed to facilitate access to a range of services, including mental health, addictions, sexual health and podiatry. As well as providing outreach services within the hostels, regular health drop-in services are held within Allies, a voluntary sector provider, and Blue Triangle, an accommodation and support service for young homeless clients.

East Ayrshire Churches for Homelessness action (EACHa) provides hygiene packs for all homeless clients as well as age appropriate toy packs for children. In addition, a befriending service has been established for homeless people with 8 befrienders trained who are supporting 12 clients.

A Prisoner Health Needs Assessment has been progressed, which will provide valuable epidemiological information on the specific needs of this target group. In addition, three health information events are delivered within the HMP Kilmarnock prison each year.

99 FAIRER SCOTLAND FUND

Breakfast Clubs: Provides children and young people with access to a healthy breakfast to support the best possible start to their day in readiness for learning. The core breakfast club provision operates from October to March and is provided free or at minimum cost. Fairer Scotland Fund resources allow 17 clubs in the 0-15% most disadvantaged data zones to provide the service throughout the school year by funding the periods between April and June, and August and October. Achievements in 2009/10 include:

breakfast clubs available for the whole school year in 17 schools in the 0-15% most deprived datazones of East Ayrshire, with a further 11 clubs operating in schools from October to end March, covering the worst of the winter months; a total of 82,508 breakfasts served during 2009/10; an estimated total of 44,500 breakfasts provided free to children in receipt of free school meals; and an average daily uptake of places of 500. (Primary link to FSF criteria: A strong emphasis placed on making early interventions for vulnerable individuals, families and disadvantaged communities.)

Early Intervention and Parental Capacity Building Programme: Provides 38 full time equivalent (FTE) wraparound child care places, which are delivered across 52 weeks in Early Years establishments across East Ayrshire. Priority is given to children who are on the Child Protection Register and children deemed to be ‘in need’ as defined by the Children (Scotland) Act 1995. Places are allocated according to these priorities as per the Council’s Pre-School Education Admissions Policy. This ensures that services target the most vulnerable children and families in the targeted 0-15% datazones. Thereafter, parents in employment, training or further/higher education who reside in the 0-15% or 15-30% most disadvantaged datazones are allocated places. Achievements in 2009/10 include:

99 children aged 3-5 years accessed the 38 FTE wraparound care places in Cairns and Onthank Nursery Schools and Shortlees Nursery and Family Centre in Kilmarnock, and New Cumnock Nursery School; 69 children who benefitted from this service resided in 0-15% most deprived datazones, and 61 of the beneficiaries were referred to the service through either Social Work services or Health; parents of 40 children assisted by the service to access or maintain employment, training or further education; agreement by the Community Health Partnership Officer Locality Group for Children and Young People to the roll out of the Solihull Approach around the 5 nursery and family centres in East Ayrshire, with staff trained across agencies to achieve a consistent multi-agency approach to working with parents; and a total of 35 staff across Early Years, Social Work, Health and Psychological services trained in the Solihull Approach, with plans in place to train a further 57 staff by the end of March 2011. (Primary link to FSF criteria: A strong emphasis on making early interventions for vulnerable individuals, families and disadvantaged communities.)

100

Recreation Partnership Service has been responsible for the on-going development, promotion and distribution of the East Ayrshire SHOUT Card, which is available for children of primary school age residing in the local authority area. This unique smart membership card is provided free of charge and acts as a Library card for the holder. As well as providing a range of incentive rewards in return for participating in healthy physical activity, the card offers free and vastly reduced access to a wide range of play, health, sport and cultural activities. Achievements in 2009/10 include:

89% of East Ayrshire Primary School children with SHOUT Card membership; over £18,000 of savings to local families through use of the SHOUT Card, which subsequently assists to ensure equitable participation in health-related physical activity. It is clear that the SHOUT Card continues to successfully remove financial barriers to participating in leisure and cultural activities; recognising the need to overcome barriers to participation such as transport issues, the Recreation Partnership Service continues to seek to provide a range of programmes for children and young people within their own communities and school environments making it easy to participate in healthy activities.

In addition, delivery of a range of services by the Recreation Partnership Service specifically for children and young people aged 5-18 years with additional support needs and facilitation of opportunities for their integration into mainstream activities supports achievement of improved confidence and social skills of participants. (Primary link to FSF criteria: A clear focus on investment to address the causes of poverty, not its symptoms.)

improved quality of life of those suffering long term conditions, including Cancer, respiratory conditions and Multiple Sclerosis, as a result of specific exercise programmes; increased awareness through ongoing support to improve personal health and wellbeing among the homeless population, including uptake of physical activity; and specifically targeting the most deprived 0-15% datazones with the Keepwell anticipatory care service to put in place early interventions. (Primary link to FSF criteria: A clear focus on investment to address the causes of poverty, not its symptoms.)

Ethnic Minority Inclusion: Develops effective communications strategies with ethnic minority families to facilitate better access to services, resources and community initiatives. Specifically, its work seeks to:

 support inclusion of ethnic minority and migrant pupils and their families within the education system – school and community learning;  support parental involvement in their children’s education and school activity; and  work with existing and new ethnic minority groups and families to identify need, support activities and build capacity.

Achievements in 2009/10 include:

Chinese, Urdu, Punjabi, Polish and Arabic speaking children supported by Bilingual Assistants to access the curriculum in East Ayrshire Schools; support provided to ethnic minority families to understand the schools system, for example, through translation of school/nursery letters, communicating with parents in their own language, and support to attend parents’ nights and enrolment meetings; a pupil portfolio for newly arrived bilingual pupils developed and piloted to develop communication between children and their parents, schools and the bilingual support service. The pilot has been positively received and this work will be further developed in 2010/11; a weekly supported study class implemented in October 2009 for Polish pupils who arrive at the Secondary stage of school education, to assist them to prepare for Scottish Qualification Authority exams; and 101 continued liaison with KULOC, the local Chinese community group and ongoing support for the Polish Parents’ Group at Grange Academy. This work with the Chinese and Polish communities has been highlighted as good practice in the HMIe report: ‘Count Us in – A Sense of Belonging: Meeting the Needs of Children and Young People Newly Arrived in Scotland’.

In addition, the Ethnic Minority Inclusion programme provides employment and self development opportunities for the local ethnic minority population, enabling them to utilise their language skills and cultural knowledge to fill the Bilingual Assistant posts. (Primary link to FSF criteria: A strong emphasis on making early interventions for vulnerable individuals, families and disadvantaged communities.)

Kilmarnock Shopmobility: Provides mobility equipment to assist vulnerable people, including people with a disability and older people, to shop in Kilmarnock. The service is based at Kilmarnock Bus Station. Fairer Scotland Fund resources have been allocated to fund a joint Support Worker post in conjunction with Coalfield Community Transport. Achievements in 2009/10 include:

a total of 3,798 bookings recorded, which represents an increase of 10% compared with 2008/09; 515 registered members, with approximately 90 of these individuals accessing the service on a weekly basis; and a total current fleet of 17 scooters of various sizes and specifications, including a recently purchased ‘Maxima’ heavy duty scooter, which further increases the accessibility of the service. (Primary link to FSF criteria: A strong emphasis on making early interventions for vulnerable individuals, families and disadvantaged communities; and Promotion of joint working between local partners.)

In addition, a programme of pedestrian access measures, comprising dropped kerbs and tactile paving surfaces as necessary, continues to be implemented in conjunction with Fairer Scotland Fund Road Safety and Street Lighting improvements. The provision of dropped kerb crossings enhances access for all and, in particular, for vulnerable pedestrians such as older people and people with a disability. (Primary link to FSF criteria: A clear focus on investment to address the causes of poverty, not its symptoms; and Promotion of joint working between local partners.)

102

EAST AYRSHIRE COMMUNITY PLANNING PARTNERSHIP SINGLE OUTCOME AGREEMENT 2008-2011

ANNUAL PERFORMANCE REPORT 2009/10: OUTCOME SUMMARY

National Outcome 8: We have improved the life chances for children, young people and families at risk.

Local Outcomes Progress 2009/10

Reduction in the number of child protection re-registrations by 2% per year Child protection and the safety of vulnerable adults  promoted Increase in rates of domestic abuse incidents reported to the police per 10,000  population

Increase in the number and percentage of looked after children who attain  standard grades in English and Maths

Increase in the proportion of looked after children attaining at least one  Foundation award in any subject

Improvement in attendance and levels of inclusion Educational achievement of children and young people at risk increased (FSF) Primary: = Attendance

Exclusions  Secondary: = Attendance

 Exclusions

denotes Community Planning Partnership Strategic Priority

(FSF) denotes linked outcome to the Fairer Scotland Fund

103

Local Outcomes Progress 2009/10

Educational achievement of children and young people at Reduction in the number of young people not in education/employment/training risk increased (FSF) =

 Reduction in the total number of homeless presentations Homelessness reduced

 Reduction in the percentage of repeat homelessness to 11%

denotes Community Planning Partnership Strategic Priority (FSF) denotes linked outcome to the Fairer Scotland Fund

104 East Ayrshire Community Planning Partnership Single Outcome Agreement: Annual Performance Report 2009/10

National Outcome 8: We have improved the life chances for children, young people and families at risk.

PROGRESS IN IMPROVING THE DELIVERY OF THE NATIONAL OUTCOME

Throughout 2009/10, significant progress has been made in achieving the vision for East Ayrshire‟s children by „Working together to keep our children and young people safe‟, primarily through the Child Protection Committee Business Plan 2008-11. Child Protection remains a key priority in the Improving Community Safety Action Plan, building on the role of the Getting it Right for Every Child (GIRFEC) multi agency group to ensure effective communication across agencies and a continuing quick response to ensure our vulnerable children have the best protection available.

In September 2008, the Scottish Government launched „These are Our Bairns‟ – Guidance for Community Planning Partnerships on how to be a good corporate parent. Further to this, at the Community Planning Partnership Board on 30 April 2009, the East Ayrshire Corporate Parenting Action Plan was approved. The plan had been informed by a range of activity throughout 2008/2009 involving community planning partners, including seminars which raised awareness of the issues impacting on the lives of children and young people who are looked after/looked after and accommodated. Since September 2009, a number of key national developments have been taken forward and will have an impact on practice in East Ayrshire. This includes the Launch of the National Anti Stigma Campaign and training programme for Elected Members (Who Cares? Scotland); National Residential Child Care Initiative (NRCCI); and National Commissioning Approach.

During 2009/10, the Adult Support and Protection Implementation Committee and its sub groups were established with an absolute commitment to “acting against harm”, primarily through the actions in the Adult Support and Protection Implementation Committee Business Plan 2009/10 and 2010/11. This ensures that services to adults who may be at risk of harm become demonstrably more joined up and service user focused. There is an ongoing commitment to continuous improvement of services which promote the prevention of harm, and the support and protection of adults at risk of harm and their families and carers. There has been considerable progress in strengthening the membership of the Committee, raising awareness and how to recognise and report incidents of harm to Social Services, which have the lead responsibility for investigating incidents of harm and coordinating the response.

The national document „Safer Lives Changed Lives‟ highlights that, statistically, women are predominantly the victims of abuse and the Scottish Government is now placing more emphasis on violence against women. Consequently, the Domestic Abuse Forum, which is a multi-agency partnership comprising representatives of all agencies working with women, children and young people in East Ayrshire, has been re-designated as the Violence against Women Forum and will continue to drive forward the actions contained in the Violence against Women Strategy.

Victims and witnesses of crime have a right to receive advice and support under Section 18 of the Criminal Justice (Scotland) Act. In March 2009, procedures were implemented to ensure that all victims and witnesses are informed that they will be referred to the Victim Support Service unless they wish to opt out. As a consequence, there has been almost three times the number of referrals in 2009/10 compared to 2008/09.

With regard to homelessness, the future focus will continue to be prevention through effective intervention and provision of support to prevent repeat homelessness. Further work will be undertaken to reduce the number of „lost contact‟ to ensure that vulnerable individuals are provided with the services required.

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PROGRESS AT MARCH 2010 ON LOCAL OUTCOMES

police per 10,000 2003-2008) police by 2011 average population Annual / Scottish Government Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O

denotes Community Planning Partnership Strategic Priority

Summary of progress and achievement in 200910:

Key performance highlights and success during 2009/10, which will contribute to child protection and the safety of vulnerable adults are summarised below.

Raise awareness of child protection

The HMIe Joint Inspection of Services to Protect Children and Young People in the East Ayrshire council area took place in October/November 2009. The inspection concluded that arrangements for helping to keep children safe were “very good”. Evaluation highlighted the following: Children are listened to and respected – Very Good; Children are helped to keep safe – Very Good; Response to immediate concerns – Good; Meeting needs and reducing long-term harm – Satisfactory; Self evaluation – Good; and Improvements in performance – Satisfactory. Getting it Right for Every Child (GIRFEC) weekly multi agency meetings continue to be successful with approximately 20 referrals each week. The process has been streamlined with Social Work services dealing with their own referrals so that GIRFEC now only deals primarily with police referrals. The Scottish Government published its Scottish Action Plan on Child Internet Safety on 10 February 2009. Links have been placed on the Child Protection web pages to access two infomercials by Child Exploitation and Online Protection Centre. Internet safety will continue to be a key theme at the „Danger Detectives‟ Experiential Event for Primary 6 children. In order to raise awareness of Child Protection and increase the reporting of concerns about a child by the public and professionals, information has been distributed through the following: Environmental Awareness booklet to 41,000 households; council tax, rates and benefits wall planner to every address in

106 East Ayrshire – 60,000 copies distributed; a bookmark to 13,500 council house tenants and posters displayed across East Ayrshire. A child protection information sticker was also added to school homework diaries in August 2009.

Adult Protection

Adult Protection training was put in place to ensure that information in relation to vulnerable adults is recorded and managed appropriately. Since the introduction of the Adult Support and Protection Act in October 2008, referrals from police are progressed via Adult Support and Protection (ASP) or through assessment and care management services provided by East Ayrshire Council and Strathclyde Police. 4,700 public information leaflets have been distributed across agencies and to the general public during two events, namely the Older People‟s Conference and Learning Disability Week Practitioners‟ Event, wage slip inserts regarding the new act and website were sent to all NHS and Council employees as well as television commercials, local press and radio adverts. Local reporting procedures with the Police have been established and a multi agency training plan has been delivered resulting in 1,353 multi agency staff receiving training relevant to their job. A total of 201 adults were referred as adults at risk of harm from a variety of sources between October 2008 and 31 March 2010. This is a significant increase from the year before the new law was introduced when there were 63 referrals regarding vulnerable adults. A Local Legislative Solutions Forum in Social Work has been developed to provide local practitioners with an opportunity to discuss protection concerns and build their confidence in facilitating support and considering legal interventions that may be required in circumstances of serious harm. This is currently being evaluated to identify its strengths and areas for development.

Domestic Abuse

The number of Domestic Abuse incidents reported to the police has increased from the baseline figure of 85 to 108 per 10,000 population in 2009/10. The number of contacts with Women‟s Aid has reduced from 3,836 in 2008/09 to 1,988 in 2009/10. A new initiative to purchase and install domestic abuse alarms was introduced in August 2009, funded by resources from the Fairer Scotland Fund. Referrals are made by Domestic Abuse Officers and Women‟s Aid, and alarms provided to victims who feel at risk from further abuse. The alarms are fitted by the Community Alarms Service and monitored at the Risk Management Centre 24 hours a day. 21 digital cameras are now available to police officers in Ayrshire to capture photographic evidence in relation to domestic abuse, which greatly improves the evidence that can be presented before the courts. Images of injuries and physical signs of a disturbance can be presented, encouraging many offenders to tender early guilty pleas. The Domestic Abuse Toolkit was introduced to provide a framework for frontline officers and identify best practice in dealing with victims and perpetrators of domestic incidents. Every incident is treated as „high priority‟ and a police officer must attend every incident. Third Party/Remote Reporting is designed to encourage a victim, witness or third party reporter of domestic abuse to attend at a nominated site other than a police office to report an incident of domestic abuse. It is anticipated that this will increase the public‟s confidence in reporting domestic abuse. A new domestic abuse court was introduced in January 2010 at Ayr Sheriff Court, hearing a number of summary domestic abuse trials from East Ayrshire. Six pan Ayrshire „Violence Against Women‟ training sessions were implemented attended by 500 practitioners, 231 of whom were from East Ayrshire.

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Indicator/s Progress at ‘Progress’ ‘End’ target/s and (noting Baseline at Progress at March 2010 target/s to Current Local Outcome timescale/s or frequency/ 2006/07 March 2009 (indicators where 2010/11 (where status direction of travel type/source) available) available) Educational Number and 15% 17.6% 31% Increase the Educational achievement of percentage of educational achievement for children and looked after achievement of Looked After  young people at children who Looked After Children to be risk increased attain standard Children to the comparable with (FSF) grades in English comparator group wider school and Maths (SPI) average by 2011 population Annual / SPI EC 6 Academic Attainment / Accounts Commission Proportion of 39.5% New indicator for 57.1% Increase the Educational looked after attainment 2009/10 attainment educational attainment for children attaining achievement of looked after  at least one Looked After children to be Foundation Children to the comparable with award in any comparator age wider school subject group average by population Annual / East Ayrshire 2011 Council Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O

denotes Community Planning Partnership Strategic Priority; (FSF) denotes linked outcome to the Fairer Scotland Fund

108 Indicator/s Progress at ‘Progress’ ‘End’ target/s and (noting Baseline at Progress at March 2010 target/s to Current Local Outcome timescale/s or frequency/ 2006/07 March 2009 (indicators where 2010/11 (where status direction of travel type/source) available) available) Educational Attendance and Primary: Primary: Primary: Improve levels of Improve levels of achievement of levels of inclusion Attendance: Attendance: Attendance: attendance and attendance and children and Annual / SEEMIS Vision 95% 95% 95% inclusion by 2011 inclusion by 2011 = Reporting System young people at risk increased Exclusions: 16 Exclusions: 15.9 Exclusions: 12.9 (FSF) per 1,000 pupils per 1,000 pupils per 1,000 pupils (148 in total) (143 in total) (114 in total) 

Secondary: Secondary: Secondary: Attendance: Attendance: Attendance: = 91% 91% 91%

Exclusions: 133 Exclusions: 94.7 Exclusions: 85.1 per 1,000 pupils per 1,000 pupils per 1,000 pupils (1,053 in total) (668 in total) (629 in total) 

Revised figures provided by East Ayrshire Council Proportion of 13% New indicator for 13.5% Reduction in the Positive young people not not in 2009/10 (2008/09) number of young destinations for all = in education/ education/ people not in young people employment/ employment education/ training training employment/ training Annual / Destinations of School Leavers from Scottish Schools Report Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O denotes Community Planning Partnership Strategic Priority; (FSF) denotes linked outcome to the Fairer Scotland Fund

109

Summary of progress and achievement in 2009/10:

Key performance highlights and success during 2009/10, which will contribute to the educational achievement of young people at risk are summarised below.

Educational achievement improved for young people at risk

16+ Learning Choices has been fully implemented across all secondary schools and special schools, and will be rolled out to include all school leavers in December 2010. This model will ensure that every young person completing compulsory education has an appropriate offer of a suitable place in post 16 learning well in advance of their school leaving date. A pilot project at Hansel Village provided opportunities for 8 young people from special schools and supported learning centres to participate in a work skills programme and work experience placement. Improved support was provided for looked after children through investment in mentor and group work programmes; provision of an Outreach Worker to work with S1 and S2 pupils at risk of disengaging from learning; and Transitional Support Workers have been employed to support young people at risk of falling into the „not in education, employment or training‟ group in secondary schools. An opportunity to participate in Kilmarnock College Leadership Academy was offered to all vulnerable and at risk pupils in secondary schools, with a total of 450 S2 and S3 pupils participating in this initiative during 2009/10. Investment in the Prince‟s Trust „XL‟ and „Team‟ programmes to support vulnerable young people in schools and post learning, with 45 young people participating in 3 „Team‟ programmes and approximately 60 S4 pupils participating in „XL‟. Implementation of „Inspiring Scotland‟ programmes in partnership with a range of voluntary sector organisations, namely Action for Children; East Ayrshire Carers Centre; Enable Scotland; Impact Arts; and yipworld.com.

Attendance and Inclusion

Attendance in the primary and secondary sectors has remained consistent over the last three years at 95% and 91% respectively. In the primary sector, the number of exclusions decreased from 148 in 2006/07 to 143 in 2008/09; and decreased to 114 in 2009/10 (an annual reduction of 20% and a 23% reduction from the baseline position). In the secondary sector, the number of exclusions has declined from 1,053 in 2006/07 to 668 in 2008/09, a reduction of 36.5% and decreased again in 2009/10 to 629 (an annual reduction of 6% and a 40% reduction from the baseline position). 24 school non attenders in S4 participated in a „non-attenders‟ personal development programme aimed at positive destinations.

110

Percentage of 11.6% repeat 8.0% 8.7% Reduction in the Top quartile by repeat homeless within repeat homeless number of repeat 2011 homelessness one year Target achieved and presentations homeless to 11%  exceeded within one year by 2008/09 - aim is Target achieved Annual / East Ayrshire Revised figures provided by to improve quartile and Council (HL1 Scottish East Ayrshire Council exceeded Government Return) performance from following review of data quality. previous year Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O

Summary of progress and achievement in 2009/10:

Key performance highlights and success during 2009/10, which will contribute to a reduction in homelessness are summarised below.

There has been a year on year reduction in homeless applications from 1,186 in 2006/07 to 1,018 in 2007/08 (a reduction of 168 (14%) from the baseline figure); to 971 in 2008/09 (a reduction of 215 (18%) from the baseline figure) and 827 in 2009/10 (a reduction of 359 (30%) from the baseline position). There has been a reduction in the percentage of repeat homelessness presentations from the baseline position of 11.6%, which has remained at around 8% over the last two years. However, the downturn in the economy is likely to affect those requiring homelessness services. Preventing homelessness (linked to eviction and repossession) is an important feature of the prevention agenda, which mitigates against the negative impact that this can have on families and children. An in-court adviser is currently assisting to minimise the number of people who lose their home through legal action to recover rent arrears. Further, financial management programmes, including a pilot initiative currently being progressed with Cumnock and Doon Valley Credit Union to support tenants with persistent difficulties, are important services which support individuals to manage their finances and pay their rent. The co-location of housing management and housing support staff will facilitate better targeting of resources to support those most at risk of losing their home as a result of tenancy failure. In ensuring the prevention of homelessness through the delivery of effective intervention, a particular area of focus is the provision of services for young people and, in particular, young people leaving care. A protocol is being prepared to address the housing needs of care leavers, which will see them reflected as a priority group within the revised housing allocations policy; thereby, eliminating the requirement for care leavers to present as homeless before accessing accommodation. There are also proposals in place for the development of supported accommodation for care leavers to support the transition to independent living.

111

FAIRER SCOTLAND FUND

A more detailed summary reflecting the investment of the Fairer Scotland Fund (FSF) and the contribution to the achievement of local outcomes is provided below:

More Choices More Chances (MCMC): Provides a programme of support, which focuses on young people in East Ayrshire in the 14-19 years age group who are not in education, employment or training. Programme activity includes support for chronic school truants; enhanced work-related experience; enhanced „winter leavers‟ programme for school pupils; and support to prevent drop outs from tertiary education and improve confidence in young people. Achievements in 2009/10 include:

approximately 90 young people assisted in respect of attendance issues, with a further 24 school non-attenders participating in a personal development programme through Alternative Curriculum Provision; approximately 60 S4 pupils participated in Prince‟s Trust „XL‟ programmes and a further 45 young people participated in Prince‟s Trust „Team‟ projects; 150 pupils across 6 secondary schools participated in the Careers Scotland „Active 8‟ project; 450 S2 and S3 pupils participated in Kilmarnock College Leadership Academy; 12 young people undertook a „Youthbuild‟ construction training programme, leading to 6 months employment; 100 looked after and accommodated young people were targeted for support with their SQA examination; and all secondary school pupils in East Ayrshire received a Young Scot information pack. (Primary link to FSF criteria: A clear focus on investment to address the causes of poverty, not its symptoms; and Focused action on improving employability as a key means of tackling poverty.)

Additional Police Resources: Allows Strathclyde Police to allocate additional resources within priority areas, enhancing police visibility and accessibility in the community and proactively addressing local crime and community safety issues. Achievements in 2009/10 include:

in August 2009, the introduction of a new initiative to provide alarms in the homes of victims of domestic abuse; which are monitored 24-hours per day at East Ayrshire Council‟s Risk Management Centre. This initiative has received 67 referrals during the reporting period with 40 alarms fitted. (Primary link to FSF criteria: A strong emphasis placed on making early interventions for vulnerable individuals, families and disadvantaged communities.)

Children’s Learning, Health and Supported Play (CLHASP): The CLHASP initiative continues to deliver consistent, active play activities in nurseries, schools and communities throughout East Ayrshire, ensuring that children aged 0-15 years are offered the opportunity to participate in activities which stimulate social, physical, intellectual, creative and emotional development. The Fairer Scotland Fund allocation supports the transportation element of the programme, ensuring that children in greatest need are able to access the services provided. Achievements in 2009/10 include:

44 families with 58 children supported through transport provision; and 2,554 journeys delivered, transporting homeless children from temporary accommodation across East Ayrshire to the appropriate local Nursery/Family Centre/Primary or Secondary school. (Primary link to FSF criteria: A strong emphasis placed on making early interventions for vulnerable individuals, families and disadvantaged communities.)

Victim Support: Provides practical and emotional support and information about the criminal justice system to victims of crime, witnesses and others affected by crime and anti-social behaviour. FSF funds cover the costs of an Assistant Co-ordinator post to assist in the documentation and co-ordination of victim of crime referrals. Achievements in 2009/10 include: 112 implementation of new referral procedures, in partnership with Strathclyde Police, which resulted in 6,000 victim of crime referrals to the service , compared to 1,777 referrals in the previous year; a total of 5,605 victims of crime supported by the service, including 1,568 victims of violent crime; and implementation of a new Case Management System, incorporating an Assessment Toolbox, which assists in identifying victim needs to ensure that the most appropriate support is provided in all cases. (Primary link to FSF criteria: A strong emphasis placed on making early interventions for vulnerable individuals, families and disadvantaged communities.)

113

EAST AYRSHIRE COMMUNITY PLANNING PARTNERSHIP SINGLE OUTCOME AGREEMENT 2008-2011

ANNUAL PERFORMANCE REPORT 2009/10: OUTCOME SUMMARY

National Outcome 9: We live our lives safe from crime, disorder and danger.

Local Outcomes Progress 2009/10

 Reduction in crimes of violence

 Reduction in crimes of vandalism

X Increase in detections for possession of offensive weapons

 Increase in detections for carrying of knives Crime and anti-social behaviour reduced (FSF) Increase in detections for drug related crime

X Drug supply

X Possession and other drug crimes, including importation and production

 Increase in detections for anti-social behaviour

X Reduction in reconviction rates

denotes Community Planning Partnership Strategic Priority (FSF) denotes linked outcome to the Fairer Scotland Fund

114

Local Outcomes Progress 2009/10

 Reduction in the number of persistent young offenders Crime and anti-social behaviour reduced (FSF) O Reduction in the percentage of adults who feel threatened by crime in their neighbourhood a great deal or a fair amount

Reduction in the number of fire related injuries and incidents

Injuries Community safety in neighbourhoods and homes improved 

Incidents 

Community safety in neighbourhoods and homes improved Reduction in the number of people killed and seriously injured in road accidents (FSF) 

denotes Community Planning Partnership Strategic Priority (FSF) denotes linked outcome to the Fairer Scotland Fund

115 East Ayrshire Community Planning Partnership Single Outcome Agreement: Annual Performance Report 2009/10

National Outcome 9: We live our lives safe from crime, disorder and danger.

PROGRESS IN IMPROVING THE DELIVERY OF THE NATIONAL OUTCOME

Effective systems and structures remain in place within East Ayrshire to tackle the range of Community Safety issues being faced across our communities. The Improving Community Safety Action Plan of the Community Plan, developed in consultation with a range of stakeholders, ensures co-ordinated action by all partners on identified community safety priorities. The main issues which require to be addressed include:

Crimes of violence, anti-social behaviour, acts of vandalism and drug crime.

Fear of crime, despite falling rates in crime.

Road safety and road traffic collisions.

Child protection and the protection of vulnerable adults.

Fire prevention.

116

PROGRESS AT MARCH 2010 ON LOCAL OUTCOMES

Indicator/s Progress at ‘End’ target/s ‘Progress’ target/s (noting Baseline at Progress at March 2010 and timescale/s Current Local Outcome to 2010/11 (where frequency/ 2006/07 March 2009 (indicators where or direction of status available) type/source) available) travel Crime and anti- Crimes of 26 crimes of New indicator for 21 Reduction of Reduction of social behaviour Violence violence per 2009/10 crimes of violence crimes of violence crimes of violence reduced (FSF) 10,000 per 10,000 below the 5-year below the 5-year  Annual / Strathclyde population population average average Target achieved Police/ Group 1 (5 year average 2003-2008) Crimes of 227 crimes of New indicator for 190 Reduction of Reduction of Vandalism vandalism per 2009/10 crimes of crimes of vandalism crimes of 10,000 vandalism per below the 5-year vandalism below  Annual / Strathclyde population 10,000 population average the 5-year Target achieved Police/ Group 4 (5 year average average 2003-2008) Possession of 11 detections New indicator for 6 Increase detections Increase Offensive per 10,000 2009/10 detections per for possession of detections for X Weapons population 10,000 population offensive weapons possession of (5 year average above the 5-year offensive weapons Annual / Strathclyde 2003-2008) average above the 5-year Police/ Detections for average Offensive Weapons Carrying of knives 6 detections per New indicator for 7 Increase detections Increase 10,000 2009/10 detections per for knives per detections for Annual / Strathclyde population 10,000 population 10,000 population knives per 10,000  Police/ Detections for (5 year average above the 5-year population above Knives 2003-2008) average the five year average Drug Crime 20 detections for New indicator for 18 Increase detections Increase (detections per drug supply 2009/10 detections for drug for drug related detections for drug X 10,000 59 detections for supply crime above the 5- related crime population) possession and 52 year average above the 5-year X other drug detections for average Annual / Strathclyde crimes, including possession and Police/ Detections for importation and other drug crimes, Drug-related Crime production including (5 year average importation and 2003-2008) production

117

Annual / Strathclyde Police/ Detections for Anti-social behaviour Reconviction 47% New indicator for 48% Reduction in Reduction in rates Ayrshire figure 2009/10 Ayrshire figure provided reconviction rates reconviction rates provided X by 2% by 2011 by 2% by 2011 Annual / South West Scotland Community Justice Authority Number of 45 27 27 Reduction of 3% in Reduction of 3% persistent young persistent young persistent young persistent young number of in number of offenders offenders offenders offenders persistent young persistent young  Annual / Scottish (40% reduction) (40% reduction from offenders by 2011 offenders by 2011 Children’s Reporter Administration (SCRA) baseline) Percentage of 18% 18% Reduction in the Reduction in the adults who feel (December (December 2008) Update not available at this percentage of percentage of time. O threatened by 2005) adults who feel adults who feel crime in their East Ayrshire Residents’ threatened by crime threatened by neighbourhood a Survey to be progressed in by 2011 crime by 2011 2011 great deal or a fair amount Every 3 years / East Ayrshire Community Planning Residents’ Survey Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O denotes Community Planning Partnership Strategic Priority; (FSF) denotes linked outcome to the Fairer Scotland Fund

118 Summary of progress and achievement in 2009/10:

Key performance highlights and success during 2009/10, which will contribute to reducing crime and anti-social behaviour and the fear of crime and anti-social behaviour are summarised below.

Implement a range of activities to tackle violent crime. 230 Action Plans were implemented to tackle violent crime, including ‘Breaking the Circle of Violence’ Action Plans. There has been a reduction in violent crime which can partly be attributed to an increase in the number of Police patrols on the streets carrying out proactive stop/searches, which increased from 14,240 in 2008/09 to 21,241 in 2009/10; visiting licensed premises; and implementing the above action plans as part of the ongoing Campaign against Violence. Crimes of violence have reduced from 26 per 10,000 population at the baseline to 21 per 10,000 population in 2009/10. Effectively tackle antisocial behaviour through Partnership working. There has been a significant increase in the rate of detections for antisocial behaviour, rising from 231 to 266 per 10,000 between 2006/07 and 2009/10. Strathclyde Police and East Ayrshire Council have progressed a significant amount of proactive activity in 2009/10 to combat antisocial behaviour in East Ayrshire by continuing to issue Adult Warning Letters (50), Acceptable Behaviour Contracts (57), Unacceptable Behaviour Notices (31) Parent Alert Letters (38) and Antisocial Behaviour Orders (15). Tackle drug and alcohol related crime through enforcement and Partnership working. 69 Action Plans were implemented during the year to tackle drug and alcohol related crime, including the ongoing Bottle Marking and Test Purchasing initiatives. Such initiatives continue to facilitate the prevention and detection of under age drinking. Tackle the fear of crime in East Ayrshire. A range of initiatives has been developed and implemented to tackle the fear of crime, including the installation of 3 additional CCTV cameras in Sandbed Street, Kilmarnock (x2) and Church Lane, Galston, which it is anticipated will be live by August 2010. This will bring the total number of cameras to 53, which have contributed to improving public reassurance as well as assisting in the detection of crime as it happens and retrospectively. ‘Cold Caller Zones’ were established in 20 Sheltered Housing complexes across East Ayrshire and residents provided with information packs and door stickers. The ‘Safer Streets; initiative continued to be implemented in Kilmarnock Town Centre over the festive period, providing high visibility police patrols and Taxi Marshals in the ‘safe zone’. Divert young people from crime and antisocial behaviour through involvement in education and leisure. Diversionary activity for young people through initiatives such as New Sporting Futures continues to be highly effective. In 2007/08, there were 15,874 attendances by young people at specific night time and diversionary activities organised through Leisure Services, including Night Leagues, Streetsport Express, and Multi-use Games Areas, which increased to 19,684 attendances in 2008/09 and 21,327 attendances in 2009/10. Campus Police Officers were appointed in November 2007 and continue to operate in Auchinleck, Loudoun and Grange Academies, where they have been positively received by both pupils and teaching staff. Work with young offenders to divert them from the Criminal Justice System. Persistent young offenders were defined by the Scottish Government as ‘those children with five or more offence referrals to the Reporter within a period of 6 months’. In East Ayrshire, there was a 40% reduction in the reported number of persistent young offenders from 45 in 2006/07 to 27 in 2009/10. Multi Agency Problem Solving Group: The group continues to meet on a fortnightly basis to deal with issues raised through Community Wardens, Police, Social Work, and Fire and Rescue in order that resources can be properly targeted and necessary steps taken to address problematic areas in the community. Leisure Services and Community Learning and Development services are made aware of identified problem areas and provide diversionary activities as appropriate. Community Wardens also provide extra patrols in these areas, utilising the Youth Express Bus and yipworld.com mobile resource. Reconviction rates. Reconviction rates identified refer to the 2005/06 cohort of offenders. The Community Justice Authority was formally established in April 2007 and, therefore, will have had no impact on this cohort. It is anticipated that further figures from the Scottish Government will be made available in August 2010. Establish an Alcohol and Drug Partnership (ADP). The ADP was established as a result of a report from the Scottish Government Delivery Reform Group in January 2008 to improve alcohol and drug delivery arrangements, and ensure better outcomes for service users. A needs assessment is being progressed to focus on drug and alcohol treatment services, and a comprehensive drugs and alcohol strategy is being developed.

119 Indicator/s Progress at ‘End’ target/s ‘Progress’ target/s (noting Baseline at Progress at March 2010 and timescale/s Current Local Outcome to 2010/11 (where frequency/ 2006/07 March 2009 (indicators where or direction of status available) type/source) available) travel Community safety Number of fire Injuries: 35 Injuries: 15 Injuries: 16 Reduction of 3% in Reduction of 3% in neighbourhoods related injuries (57% reduction (54% reduction fire related injuries in fire related and homes and incidents based on revised based on revised and incidents by injuries and  improved Annual / Strathclyde Fire baseline ) baseline ) 2011 incidents by 2011 and Rescue

Incidents: 1,468 Incidents: 1,232 Incidents: 1,172 (16% reduction (20% reduction  Revised baseline based on revised based on revised provided by Target Strathclyde Fire and baseline) baseline ) achieved Rescue and exceeded Community safety Number of people 140 66 47 Reduction in Reduction in in neighbourhoods killed and (1994-98 (53% reduction) (66% reduction from casualties for 2010 casualties for and homes seriously injured average (January-December the baseline) by 40% from the 2010 by 40%  improved (FSF) in road accidents remains the 2008) (January–December 1994-98 baseline in from the 1994-98 Target achieved Annual / Strathclyde Scottish 2009) line with national baseline in line Police Government targets with national baseline) targets Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O denotes Community Planning Partnership Strategic Priority; FSF denotes linked outcome to the Fairer Scotland Fund

Summary of progress and achievement in 2009/10:

Key performance highlights and success during 2009/10, which will contribute to improving community safety are summarised below.

Fire Safety in neighbourhoods and homes improved

Raise awareness of fire safety and support national campaigns. A number of initiatives have been progressed to raise awareness of fire safety and national campaigns, including the Christmas Fire Safety Initiative, the annual fireworks display at Kay Park, Kilmarnock and a school fireworks initiative implemented across East Ayrshire. Educate young people in the dangers of deliberate fire raising and malicious calls. There has been a slight increase in fire related injuries from 15 in 2008/09 to 16 in 2009/10 and malicious calls from 122 in 2008/09 to 133 in 2009/10. Attacks on fire crews remained the same at six incidents and secondary fires decreased from 944 to 865. Initiatives to educate young people on the dangers of deliberate fire raising and malicious calls included ‘Fire Reach’ with 260 pupils attending from all secondary schools across East Ayrshire; the ‘Young Fire Setters’ programme established to challenge behaviour and attitudes towards fire setting and raise awareness of the impact that fire setting has on families and the community. These approaches have had a positive impact on fire safety across East Ayrshire. ‘Danger Detectives’ experiential learning for all Primary 6 children continued with success and 1,460 children attended the event at Dean Castle Country Park, Kilmarnock.

120 Work in partnership to increase awareness of Fire Safety within the home. A total of 368 Home Fire Safety Visits have been carried out by Strathclyde Fire and Rescue in 2009/10, an increase of 44 on the previous year. Fire safety advice was provided for Sheltered Housing Wardens in Dalmellington, Mauchline and Catrine, and ‘talks’ were delivered to carers and management of supported living accommodation in Catrine, Hurlford and Kilmarnock. In addition, 10 one-day Fire Safety experiential courses were delivered throughout May and June 2010 with 95 participants from the care sector. Community Safety staff provided ‘talks’ and presentation sessions to 23 groups with 2,831 people attending.

Road Safety in neighbourhoods and homes improved

Raise awareness of and improve road safety through education, engineering, enforcement and encouragement. East Ayrshire Road Safety Officers have implemented a wide range of initiatives to raise awareness of and improve road safety: all secondary school pupils in East Ayrshire participated in the ‘Reckless Drivers Wrecks Lives’ initiative; all Early Years establishments were issued with East Ayrshire Guidelines on Road Safety education; all primary schools were issued with the national road safety resource ‘Streetsense 2’; all secondary schools were issued with the national road safety resource ‘Your Call’ and it anticipated that 13 primary schools will participate in ‘Kerbcraft’ training in 2010/11. A total of 40 schools participated in the Summer Cycling programme with 391 pupils presented for the test, of whom 342 (87%) passed; and 29 of 44 schools attended the seminar for Junior Road Safety Officers. There were no child fatalities in 2009/10 and no children have been killed in road accidents in East Ayrshire since 1996. There was a reduction in children seriously injured from 5 in 2008/09 to 1 in 2009/10. There has been a reduction in the number of adults killed in road accidents from 5 fatalities in 2008/09 to 3 in 2009/10. In addition, a number of measures were implemented to ensure safer roads and walkways for pedestrians and drivers, including 3 new ‘Puffin Crossings’ in Kilmarnock; new footpaths at Pennylands Road, Auchinleck; 20mph zones in 8 communities; ‘Twenty’s Plenty’ in Newmilns and Cronberry; road safety and traffic calming schemes in 7 communities; rural route action measures for 5 routes and accessibility measures in various locations. In addition, a range of minor works was progressed to improve road markings, and install bollards, safety fencing and other traffic management arrangements.

121

FAIRER SCOTLAND FUND

A more detailed summary reflecting the investment of the Fairer Scotland Fund (FSF) in tackling crime and anti-social behaviour and the contribution to the achievement of local outcomes is provided below:

implementation of 275 action plans to target local issues, 230 of which tackled violent crime, and 69 contained an element of tackling alcohol and drug related crime; ongoing provision of additional community police resources in North West Kilmarnock, an area identified as having significant deprivation and high levels of crime and disorder; the introduction, in August 2009, of a new initiative to provide alarms to the victims of domestic abuse. This initiative has received 67 referrals during the reporting period; and increased patrols at various shopping, retail and nightlife locations as part of the wider Christmas ‘Safer Streets’ campaign, ensuring that shoppers and revellers were safe during the festive period. (Primary links to FSF criteria: A clear focus on investment to address the causes of poverty, not its symptoms; and Promotion of joint working between local partners.)

CCTV: Monitors closed circuit television (CCTV) camera screens, installs additional CCTV cameras and upgrades equipment. Cameras are monitored from the Risk Management Centre located at Council Headquarters, Kilmarnock. FSF resources contribute to overall monitoring costs within the Risk Management Centre. Achievements in 2009/10 include:

public realm CCTV recorded and reported on 908 total incidents, including a significant contribution in respect of a number of serious incidents; requests by Strathclyde Police for 357 downloads of incidents captured on screen; provision of 24-hour coverage by operating staff on a 365 day basis, monitoring all systems, ensuring prompt and effective responses to members of the public and other service users; a total of 54 public realm CCTV cameras currently in operation across the authority area. In addition, the Town Centre Regeneration Fund schemes in Kilmarnock, Cumnock and Galston are being enhanced through the installation of CCTV. The 5 cameras being installed utilise wireless technology as opposed to physical cabling, eliminating recurring line rental costs and thereby providing better value for money without any reduction in image quality. This approach was as a consequence of trialling a wireless camera within the Kilmarnock area during 2009/10; and a further trial of redeployable cameras planned for 2010/11, which if successful would result in rapid deployment of mobile cameras to known ‘hotspot’ areas as required. (Primary link to FSF criteria: Promotion of joint working between local partners.)

New Sporting Futures delivers a wide and diverse range of activities which increase physical activity levels of young people, but more specifically, through outreach programmes such as StreetSport Express and StreetSport Cages, the project is engaging young people in sports activity who do not normally attend organised activities. Achievements in 2009/10 include:

provision of a range of school and community based sporting and physical activity with attendances of 45,862 children and young people in 2009/10; provision of a range of night time and diversionary sports programmes delivered within target communities as an alternative to anti-social behaviour and alcohol, including Streetsport Cages, Streetsport Express and Premier Night Leagues; particular provision of ‘non-traditional’ activities to attract young people who may, for a number of reasons, not be attracted to conventional sports clubs or

122 sporting activities. These activities include, for example, ‘Jump2theBeat’ programmes (dance, cheerleading and double-dutch skipping to current dance music) and ‘Empower’ (a girls’ only sports club for 12-18 year olds). These activities ensure that the widest possible number of young people are attracted to night time and diversionary activities; a total of 21,327 attendances recorded at night time and diversionary sports programmes in 2009/10. All New Sporting Futures diversionary activities are free of charge and delivered at the heart of the local community. The majority of the new Streetsport Cages have been located within 0-15% datazones and areas which experience higher than average perceived levels of anti-social behaviour; delivery of a range of planned and ad-hoc brief interventions with young people involved in or at risk of problematic alcohol use; a range of local formal and informal training opportunities including Sports Leader, Dance Leader and general mentoring, which offer young people the opportunity, outwith mainstream education, to take on roles of responsibility and to contribute to the ongoing regeneration of local communities, and the further development of diversionary activities in line with the needs and wishes of the local young people which they are seeking to attract; delivery of a specific weekly programmes to improve health and wellbeing of young people looked after within residential children’s houses; delivery of weekly Adult Disability Sports Clubs; New Sporting Futures highlighted by Audit Scotland as an area of good practice in relation to the delivery of diversionary activities for young people (East Ayrshire Council Best Value 2 Pathfinder Audit 2010); and further recognition of the work of New Sporting Futures in engaging looked after and accommodated children in sport and leisure activities highlighted as good practice in HMIe Joint Inspection Report on Services to Protect Children and Young People in East Ayrshire Council Area 2010. (Primary links to FSF criteria: A clear focus on investment to address the causes of poverty, not its symptoms; and Promotion of joint working between local partners.)

Road Safety Improvements: Delivers a range of road safety improvements to communities within identified areas, including traffic calming measures which will be implemented in residential areas, around local schools and at other sensitive locations. Achievements in 2009/10 include:

a range of accessibility improvements implemented, including dropped kerbs with tactile paving, enhanced footway connections at bus stops and improved bus shelters with lighting; 20mph speed limits and traffic calming measures to assist drivers to comply with the new speed limits; and close partnership working with Strathclyde Police to ensure that implemented measures enhance personal safety in the most vulnerable communities. (Primary links to FSF criteria: A clear focus on investment to address the causes of poverty, not its symptoms; and Promotion of joint working between local partners.)

Street Lighting: Provides for the installation of high quality street lighting in disadvantaged areas where existing street lighting is structurally safe but of poor quality. Achievements in 2009/10 include:

implementation of a new, energy efficient lighting standard, ‘Cosmopolis’ in all FSF street lighting improvement programmes. This has improved the quality of the lighting and reduced energy consumption, with a corresponding reduction in carbon emissions contributing to the Council’s sustainability strategy; completion of street lighting improvements in the following areas: Castlecroft area and Melling Terrace, Dalmellington; Glenmuir Road, Logan; Keir Hardie Hill, Cumnock; and Coal Road, Auchinleck; positive survey results received from householders within the areas of improvement after completion of the works. The results confirmed that residents felt that the improvements had met their objectives of helping to make communities feel safer and more attractive, helping reduce the fear of crime and encouraging residents to go out in the hours of darkness; and further improvements planned, with priority given to the 0-10% most deprived areas in Kilmarnock North and South, Bellsbank, Catrine, Galston and Newmilns. (Primary links to FSF criteria: A clear focus on investment to address the causes of poverty, not its symptoms; and Promotion of joint working between local partners.)

123

EAST AYRSHIRE COMMUNITY PLANNING PARTNERSHIP SINGLE OUTCOME AGREEMENT 2008-2011

ANNUAL PERFORMANCE REPORT 2009/10: OUTCOME SUMMARY

National Outcome 10: We live in well-designed, sustainable places where we are able to access the amenities and services we need.

Local Outcomes Progress 2009/10

X Increase in the proportion of residents satisfied with public transport

Transport solutions improved, particularly in the rural areas, Reduction in the local share - Access to services (Scottish Index of Multiple ensuring that good quality affordable choices are available  Deprivation)

Reduction in the percentage of the road network considered for maintenance  treatment

Increase in the number of council buildings where the Council delivers services Number of buildings which are suitable and accessible for to the public and percentage of these with full public area suitability for, and people with a disability increased  accessible to, people with a disability

 All Council houses to meet the Scottish Housing Quality Standard by 2015 Attractiveness of communities improved Increase in the percentage of adults who rate their town or village as a good X place to live

denotes Community Planning Partnership Strategic Priority (FSF) denotes linked outcome to the Fairer Scotland Fund

124 East Ayrshire Community Planning Partnership Single Outcome Agreement: Annual Performance Report 2009/10

National Outcome 10: We live in well-designed, sustainable places where we are able to access the amenities and services we need.

PROGRESS IN IMPROVING THE DELIVERY OF THE NATIONAL OUTCOME

Transport solutions improved

Development of the new Local Transport Strategy for East Ayrshire has provided an opportunity for alignment of outcomes, indicators and targets with our Single Outcome Agreement, where appropriate.

The Council’s Roads and Transportation Service has been allocated an investment programme of £45.64 million over the next 10 year period to reflect the challenges of meeting the current and backlog maintenance of the road and bridge infrastructure, improving road safety, improving the A70 and A71 strategic routes and mitigating flooding. In particular, over the next 10 years, £21 million of the investment programme has been allocated for carriageway structural maintenance to improve the condition of the road network, with a three year rolling programme being brought forward to address the worst areas. Planned maintenance programmes will also be carried out to assist in improving the situation.

Attractiveness of communities improved

To ensure planned provision of sustainable housing across East Ayrshire, a Strategic Housing Investment Plan was prepared; submitted to Scottish Government in November 2009 and subsequently approved. Considerable progress has been achieved in the construction of quality, affordable housing; however, the degree to which this can be supplied by the private sector in the future is an issue for further consideration.

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PROGRESS AT MARCH 2010 ON LOCAL OUTCOMES

Indicator/s Progress at ‘Progress’ ‘End’ target/s and (noting Baseline at Progress at March 2010 Current Local Outcome target/s to 2010/11 timescale/s or frequency/ 2006/07 March 2009 (indicators where Status (where available) direction of travel type/source) available) Transport Proportion of 74% 69% 60% Increase by 2011 Increase by 2011 solutions residents (December (December 2008) (June 2010) X improved, satisfied with 2005) particularly in the public transport Community Planning rural areas, Every 3 years / East Residents Panel Survey* Ayrshire Community ensuring that Planning Residents’ good quality Survey affordable choices Access to 14.9% Updated SIMD 12.3% Reduction in local Reduction in local are available services (SIMD) local share in 0- anticipated in local share in 0-15% share by 2009 share by 2009 Anticipated every 2 15% most October 2009 most deprived  years / Scottish Index of Multiple Deprivation deprived datazones (SIMD) datazones (2009) (2006) Percentage of the 43.5% 40.5% 40.1% Reduction of 2% in Reduction of 5% road network (2007/08) the proportion of the in the proportion of considered for Road condition road network that the road network  maintenance indicator should be that should be treatment replaced the SPI considered for considered for Annual / Road Condition in 2007/08 and maintenance maintenance Survey has been treatment by 2011 treatment by 2014 developed to and 10% reduction characterise the by 2019 overall condition of the road network over a two-year rolling average Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O *Please note that the Residents’ Panel Survey is an interim measure based on a 33% (283 respondents) return from the Panel membership. The Residents’ Survey is based on 2,000 random sample of East Ayrshire’s population and will be progressed in 2011.

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Summary of progress and achievement in 2009/10:

Key performance highlights and success during 2009/10, which will contribute to improved transport solutions are summarised below.

Strathclyde Partnership for Transport (SPT) has supplied new buses for use on the ‘MyBus’ services M1, M14 and R500, which are more fuel-efficient, have accessible low floors, can carry up to four wheelchairs and are small enough to navigate narrow streets and rural roads. East Ayrshire Council and SPT continue to support Coalfield Community Transport, including the provision of a new ‘Cumnock Connector’ demand responsive transport service. Coalfield Community Transport passenger numbers increased by 5.5% to 36,847 from the previous year. The Council’s computer based traffic model has been expanded along the A76 corridor to New Cumnock. The model has been used to assess the impacts of major developments and an access strategy for Cumnock town centre. Bus service information is continually updated and maintained at bus stops throughout East Ayrshire by SPT. Kilmarnock, Kilmaurs and Dunlop Rail Park and Ride study has been completed and tenders received for Stewarton station additional Park and Ride car park. Quality Partnerships with bus operators are currently being developed as part of the Real Time Passenger Information System. Although there has been a reduction in the proportion of the road network that should be considered for maintenance treatment, the condition of our roads has been severely challenged by the worst winter weather conditions for many years. The Council has made additional investment to tackle these problems.

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Summary of progress and achievement in 2009/10:

Key performance highlights and success during 2009/10, which will contribute to an increase in the number of accessible buildings for people with a disability are summarised below.

The significant increase over the last three years in the number of council buildings where the Council delivers services to the public reflects multiple initiatives which have been completed in part or in full. This includes new build properties that have replaced their lower graded counterparts and accurate independent access surveys carried out on the majority of the Council’s portfolio. The Council’s Architectural Systems and DDA (Disability Discrimination Act) Officer continue to review the Access Action Plan and highlight relevant actions for consideration in relation to all alterations made on the portfolio. Work is ongoing to meet objectives set out in individual action plans; however, given the current physical and historical constraints on the portfolio this will become more difficult in future years, in particular due to budget and staffing constraints. Community Planning Partners have continued to support the development of the DisabledGo–East Ayrshire online access guide, which provides a range of information in respect of services, attractions and culture and heritage opportunities, and is a useful resource for people with hearing, vision or mobility concerns. On 26 May 2009, www.disabledgo.info was launched at the Burns Centre in Kilmarnock and provides residents and visitors to the area with information on access to over 1,000 venues across East Ayrshire.

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Indicator/s Progress at ‘Progress’ ‘End’ target/s

(noting Baseline at Progress at March 2010 target/s to and timescale/s Current Local Outcome frequency/ 2006/07 March 2009 (indicators where 2010/11 (where or direction of status

type/source) available) available) travel Attractiveness of Total number of This is a new 7,205 7,585 All Council All Council communities Council houses indicator for (55.1%) (58.4%) houses to meet houses to meet improved meeting the 2008/09 Council houses Council houses the Scottish the Scottish  Scottish Baseline to be set meeting the Scottish meeting the Scottish Housing Quality Housing Quality Housing Quality at April 2009 Quality Housing Quality Housing Standard by Standard by Standard Standard Standard 2015 2015 Annual / SPI 2 Housing / Accounts Work to be Commission developed with Registered Social Landlords Percentage of Rating of town/ Rating of town/ village Rating of town/ village Reduction in Reduction in adults who rate village as a good as a good place to live as a good place to percentage of percentage of Χ their town or place to live (December 2008) live (June 2010) fairly poor and fairly poor and village as a (December 2005) very poor ratings very poor ratings good place to by 2011 by 2011 VG G FP VP VG G FP VP VG G FP VP live 32% 51% 5% 4% 26% 46% 7% 6% 14% 53% 17% 2% Every 3 years / East NB -8% Neither/Nor NB -15% Neither/Nor NB -14% Neither/Nor Ayrshire Community Community Planning Residents’ Planning Residents’ Panel Survey* Survey Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O

Summary of progress and achievement in 2009/10:

Key performance highlights and success during 2009/10, which will contribute to improving the attractiveness of our communities are summarised below.

Progress towards the achievement of the Scottish Housing Quality Standard (SHQS) is proceeding on target for full compliance by the required deadline of 2015. At 31 March 2010, 58.4% of Council dwellings met the SHQS, an increase on the previous year (55.1%). The Council remains committed to addressing any disrepair and providing popular and individually designed and finished kitchens/modern sanitary ware to all of its homes to ensure ongoing tenant satisfaction and full SHQS compliance by 2015. The building of affordable housing continued to be progressed with 206 new houses built in accordance with the improved quality standards in 2009/10. Estate management plans were produced for 32 areas and a Tenant Participation Strategy updated for implementation in 2010/11, which will encourage tenants and residents to become involved in local neighbourhood management of their estates.

129 The increase (from 13% reported last year to 19% reported this year) in the percentage of adults who rate their town or village as a very/fairly poor place to live may be viewed in the context of a wider malaise caused by the current economic downturn. A range of activities continue to be implemented across East Ayrshire to improve the natural and built environment, through the Community Plan Delivering Community Regeneration Action Plan and updated Local Plan, and it is anticipated that these works will have a positive impact on local perceptions over the longer reporting cycle.

FAIRER SCOTLAND FUND

A more detailed summary reflecting the investment of the Fairer Scotland Fund (FSF) in tackling poverty and deprivation and the contribution to the achievement of local outcomes is provided below:

Coalfield Community Transport (CCT): Provides access to affordable transport for people living in rural communities to allow participation in activities, services and opportunities. Achievements in 2009/10 include:

over 800 registered members with the 'Dayhopper' Service, including 275 people with a disability and 716 people who have no access to personal transport; 165 local community and voluntary groups registered with the service, with driving services provided by 243 'MiDAS' trained volunteers; ongoing delivery of the ‘Wheels2Work’ scooter loan service, enabling unemployed individuals to access employment, training or education opportunities; and provision of a ‘Cumnock Connector’ service, enabling eligible residents in Cumnock and surrounding areas to shop and access local services, including onward transport connections; and an additional service for Skares, Sinclairston and Holmhead, which allows service users within these areas to access Cumnock town centre at peak times. (Primary link to the FSF criteria: A clear focus on investment to address the causes of poverty, not its symptoms.)

Restoring Communities Programme (RCP): Develops, implements and establishes sustainable regeneration projects within priority areas, in partnership with the local communities. Achievements in 2009/10 include:

6 vacant and derelict buildings tacked, 2 in Cumnock, 2 in Galston and 2 in Darvel; a Conservation Area Regeneration Scheme for Cumnock, launched in September 2009, with grant assistance provided for building repairs; a five day Enquiry by Design event, held in partnership with the Prince’s Foundation for the Built Environment in April 2009, focusing on regeneration of the four towns straddling the A76 – Mauchline, Auchinleck, Cumnock and New Cumnock; support provided to a range of communities across East Ayrshire, including Auchinleck Community Development Initiative, through provision of core funding and grants. Various community projects continue to be developed, including six community gardens, the ‘Trim Trail’ and the appointment of a Community Gardener; and substantial funding in excess of £4 million secured for a range of projects, including resources secured from the Heritage Lottery Fund and the Growing Communities Assets for the restoration of the Catrine Water system, including the Weir and Voes, a Scheduled Ancient Monument, and the development of a hydro power project as part of the Catrine Environmental Heritage Project. (Primary links to FSF criteria: A clear focus on investment to address the causes of poverty, not its symptoms; and Empowering communities and individuals to influence and inform the decisions made by Community Planning Partnerships.)

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EAST AYRSHIRE COMMUNITY PLANNING PARTNERSHIP SINGLE OUTCOME AGREEMENT 2008-2011

ANNUAL PERFORMANCE REPORT 2009/10: OUTCOME SUMMARY

National Outcome 11: We have strong, resilient and supportive communities where people take responsibility for their own actions and how they affect others.

Local Outcomes Progress 2009/10

Participation by people of all ages in community activity Increase in the proportion of residents involved in community activity increased (FSF) 

Carers and young carers supported (FSF)  Increase the number of carers receiving ongoing support

Reduction in the number of patients waiting more than 6 weeks for discharge to  appropriate setting Proportion of people needing care and support who are able Maintain percentage (level at 35%) of people aged 65+ with intensive needs to sustain an independent quality of life as part of the X receiving care at home community increased, through effective joint working Maintain percentage (level at 7%) of people aged 65+ receiving free personal  care at home

denotes Community Planning Partnership Strategic Priority (FSF) denotes linked outcome to the Fairer Scotland Fund

131 East Ayrshire Community Planning Partnership Single Outcome Agreement: Annual Performance Report 2009/10

National Outcome 11: We have strong, resilient and supportive communities where people take responsibility for their own actions and how they affect others.

PROGRESS IN IMPROVING THE DELIVERY OF THE NATIONAL OUTCOME

The Local Government in Scotland Act 2003 requires that the Council and its Community Planning Partners ensure community participation in the overall Community Planning process. In this context, a Community Engagement Framework has been established in East Ayrshire, which ensures the systematic engagement of communities in informing the planning and delivery of services which meet the needs of local communities.

Effective community engagement continues to lie at the heart of the Community Planning process in East Ayrshire and building the capacity of community representatives on the Community Planning Partnership Board, Local Community Planning Forums and the Federations of Community Groups is fundamental to ensuring embedded and sustained community ownership of the Community Plan/Single Outcome Agreement. In addition, the support provided to the Children and Young People‟s Forum and Equalities Forum continues to ensure effective community engagement in the overall Community Planning process.

East Ayrshire Community Planning Partners recognise that the National Standards for Community Engagement highlight good practice in community consultation and engagement, and have undertaken to ensure that these standards are achieved as a minimum in all activity.

The East Ayrshire Carers Action Plan has been published and, currently, we are in the process of establishing a local Carers Forum as a sub group of the Community Health Partnership (CHP) to drive forward this important work.

As part of the refocused CHP arrangements, there has been a particular focus on Shifting the Balance of Care for older people and care groups. This reflects the national Shifting the Balance of Care agenda and the national conversation which is currently taking place around „Re-shaping Care for Older People‟.

132

PROGRESS AT MARCH 2010 ON LOCAL OUTCOMES

133

Summary of Progress and Achievement 2009/10:

Key performance highlights and success during 2009/10, which will contribute to increased community participation in community activity are summarised below.

The four Local Community Planning Forums strengthen and increase community representation in community planning decision making at local level as well as effectively promoting involvement in community activity in local communities. A comprehensive package of support continues to be provided to support and build the capacity of community representatives on the two Federations of Community Groups and the Local Community Planning Forums, including dedicated support staff; ICT equipment and services; individual training programmes; and expenses procedures. A total of 542 community based organisations were supported to build community capacity and an East Ayrshire wide Community Play Forum was established. Five new organisations were registered for disclosures, which met the set target for 2009/10; and 5 capacity building programmes were delivered to community organisations to support them with committee skills, financial management, social enterprise and support for accessing funding. A range of young people attended the Children and Young People‟s Forum and local forums; 75 programmes were delivered to promote youth achievement against a set target of 23 per annum; 13 events were held to recognise young people‟s achievements; and ongoing support continued to be provided to the three existing Members of the Scottish Youth Parliament. East Ayrshire Community Planning Partners have given a commitment to carrying out joint community consultation, where possible. To avoid duplication of consultation activities, a representative Residents‟ Panel has been established which provides an increased understanding of residents‟ views, and increases community consultation in the planning and development of services. The Panel, which currently comprises approximately 900 members, is consulted routinely, a minimum of twice per year. The Residents‟ Panel has assisted to inform the SOA Annual Performance Report 2009/10 as well the new strategic priorities and local outcomes as part of the Four Yearly Review of the Community Plan. The Federations of Community Groups have been systematically involved in Community Planning and the ongoing development of the Single Outcome Agreement through their participation in the CPP Board. In respect of the voluntary sector, work continues to be taken forward in East Ayrshire to further develop the relationships between the Third Sector, the Local Authority and the Community Planning Partnership, which will the further strengthen the third sector‟s role in the Community Planning process.

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FAIRER SCOTLAND FUND

Through investment of the Fairer Scotland Fund, the following services and projects tackle poverty and disadvantaged in East Ayrshire and contribute to achieving local outcomes:

Coalfield Communities Federation (CCF): Encourages representation from all local communities in the south of the authority to participate in a forum, which informs the strategic direction and future programme activity of East Ayrshire Community Planning Partnership. The Federation is represented on the Community Planning Partnership Board and the Local Community Planning Forums. Achievements in 2009/10 include:

a total of 16 member organisations represented on the CCF, including 12 community councils, the Access Panel, East Ayrshire South Forum on Disability, Dalmellington Partnership, the Woodroad Regeneration Forum and, in addition, three individual members; three editions of the CCF‟s „Glennie‟ newsletter prepared, published and distributed widely across the south of East Ayrshire; and the CCF was specifically mentioned in a recent HMIe Inspection Report carried out in February 2010 (and published in April 2010) for the Doon Learning Community which stated: “There are a number of highly effective community groups in the area. The Coalfield Communities Federation runs community transport services that counteract rural isolation and a scooter scheme that helps people to get back into work. The Federation has preserved national mining heritage by refurbishing pit equipment and delivers educational programmes to children and young people”. (Primary link to FSF criteria: Empowering communities and individuals to influence and inform the decisions made by Community Planning Partnerships.)

North Federation: A representative body of communities within the north of East Ayrshire, which acts as a key mechanism to ensure that the Community is fully integrated in local activities. The North Federation has representation on the Community Planning Partnership Board and the Local Community Planning Forums, and assists to inform strategies and programmes promoted and funded by the Community Planning Partnership. Achievements in 2009/10 include:

a total of 23 member organisations represented on the North Federation, including 13 community councils/associations, the Elderly Forum, the Fellowship of Churches, Kilmarnock Retailers, Kilmarnock Town Centre Regeneration Group, Virtual Inclusive Partners Learning Disability Partnership (VIP), Heal the Earth, Killie Can Cycle, Youth Advocacy, Clubs for Young People and one co-opted member; a total of 36 community groups assisted or supported, for example, to prepare funding applications, to develop a constitution, and with promotion and publicity via the North Federation‟s newsletter; successful management of Kilmarnock Shopmobility Scheme in partnership with East Ayrshire Council; and completion of eleven funding applications, resulting in excess of £52,000 of external funding secured for member organisations. (Primary link to FSF criteria: Empowering communities and individuals to influence and inform the decisions made by Community Planning Partnerships.)

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Local Community Planning Forums: The four Local Community Planning Forums, underpinned by the Federations of Community Groups and Equalities Networks, provide a robust mechanism for interactive community engagement, which enables local people to exercise greater influence over the planning and decision making of the Council and its Community Planning Partners. Achievements in 2009/10 include:

the Forums meeting on seven occasions, either individually or jointly, to discuss and consider solutions to priority issues which they had identified in the previous year as requiring action in their respective areas as follows: Community Pride and Responsibility; Health and Wellbeing; Substance Misuse; Town/Village Regeneration; Infrastructure to support tourism; Road Safety; and Future Jobs/Employment; and a joint meeting of the four Forums in February 2010 to evaluate the Forums and set the agenda for the 2010/11 meetings. (Primary link to FSF criteria: Empowering communities and individuals to influence and inform the decisions made by Community Planning Partnerships.)

External Funding and Sustainability Worker: Supports local community and voluntary groups to access external funding opportunities and assists the development of future sustainability plans for community based initiatives. Achievements in 2009/10 include:

over £3.24 million external funding secured for East Ayrshire in 2009/10 (funding awards in year totalled £6.41 million to be paid over a number of years); successful bids made to a wide range of funding bodies, including the Big Lottery Fund, Historic Scotland, Heritage Lottery Fund, BBC Children in Need, Cumnock and Doon Valley Minerals Trust, the Coalfields Regeneration Trust and Score Environment; 126 local community/voluntary groups supported to prepare and submit external funding applications, with 101 (80%) groups successfully securing funding awards; and 16 external funding training events/surgeries delivered. (Primary link to FSF criteria: A clear focus on investment to address the causes of poverty not its symptoms.)

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Summary of progress and achievement 2009/10:

Support to carers is provided by a range of statutory and voluntary organisations. The above indicator demonstrates progress specifically on the support to carers of all ages provided by The Princess Royal Trust East Ayrshire Carers Centre. Key performance highlights and success during 2009/10, which will contribute to improved outcomes for carers are summarised below.

To promote accessibility, the Carers Centre continues to operate from four locations across East Ayrshire, namely Kilmarnock, Cumnock, Dalmellington and the Carers Cottage in Kilmarnock. Services available include the provision of information, advice, support, training, and leisure and social activities. Work is progressing to ensure that the 2011 target in respect of the number of carers receiving ongoing support is met, with numbers increasing from 5,708 carers supported in 2008/09 to 6,039 supported in 2009/10. A total of 450 new carers were identified and registered with the Carers Centre, all of whom received a benefits check. A total of 115 new carers accessed „drop in‟ facilities, benefits advice and a range of carers‟ services at the new premises in Dalmellington. Approximately 130 young people are currently registered and actively participating in the Alpha Venture Employability Centre scheme, which operates from Dalmellington House, and provides trainees with work experience in the hospitality industry and opportunities to achieve a range of accredited vocational qualifications. Over 600 young carers were supported through „drop in‟ facilities, weekly activity groups, respite breaks, information and advice, social activities, befriending, advocacy and counselling services. A total of 12 young carers participated in an expedition to the jungles of Brunei, where they lived with the Iban tribe. The refurbished „Pamper Bus‟, originally donated by Stagecoach, allows the Carers Centre to offer a range of complementary and beauty therapies. The bus travels to rural areas across East Ayrshire and offers free services to carers. In addition, the mobile resource will provide a facility from which to deliver vocational training to young carers to facilitate access to employment in the beauty and hospitality industry. East Ayrshire Carers Centre achieved the Practical Quality Assurance System for Small Organisations (PQASSO) quality mark at level 1.

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Indicator/s Progress at ‘Progress’ target/s ‘End’ target/s and (noting Baseline at Progress at March 2010 Current Local Outcome to 2010/11 (where timescale/s or frequency/ 2006/07 March 2009 (indicators where status available) direction of travel type/source) available) Proportion of Number of 5 patients 0 patients 0 patients Zero patients Zero patients people needing patients waiting waiting more waiting more than 6 waiting more that 6 waiting more that 6 waiting more that 6 care or support more than 6 than weeks weeks weeks for discharge weeks for discharge  who are able to weeks for 6 weeks to appropriate to appropriate Target Achieved sustain an discharge to (March 2007) setting setting independent appropriate quality of life as a setting part of the Quarterly / NHS community Ayrshire and Arran Percentage of 40.7% 41.03% 33% Maintain levels at Maintain levels at increased through people aged 65+ receiving care receiving care at receiving care at 35%+ 35%+ effective joint with intensive at home home home X working needs receiving care at home Annual / East Ayrshire Council Percentage of 6.2% 6.95% 7.4% Maintain levels at Maintain levels at people aged 65+ receiving free receiving free receiving free 7% 7% receiving free personal care personal care at personal care at  personal care at at home home home Target Achieved home Annual / Scottish Government Statistics Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O denotes Community Planning Partnership Strategic Priority

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Summary of progress and achievement 2009/10:

Key performance highlights and success during 2009/10, which will contribute to improved outcomes for people requiring care or support services are summarised below.

We have reached our 2011 target of zero patients waiting more than 6 weeks for discharge to an appropriate setting and maintained target levels within a 2% variance for personal care and intensive care at home. A pro-active approach by Health and Social Work has enabled the East Ayrshire Partnership to achieve the zero delayed discharge target month on month. In respect of the reduction in the number of people aged 65+ years receiving intensive care needs at home since last year, through performance monitoring an inequity of homecare service provision was identified across the Council area and furthermore through benchmarking it was identified that a high level of homecare per capita was provided. A comprehensive review of all service users in receipt of a care home service was undertaken using an enablement framework, resulting in a reduction in the number of homecare hours provided. The Social Work Sustainability Action Plan in respect of home care provision required that £1.6 million be released from the care at home budget for 2009-11 to be redirected to meet service priorities. This has been achieved primarily through a reduction in indirect care costs, a revised management model and an equalising of care hours delivered to service users across the authority area. There has been an increase of 13% in the number of Personal Life Plans developed, from 179 to 202; outcome focused care plans have been developed for older people and other community care groups; faster access to services for support provided; out of hours mobile teams are now based in high needs supported accommodation units for older people; and the number of people receiving care from the Rapid Response team has increased. Services have been moved closer to patients/people who use services with 569 intensive (10 hours plus) care packages provided, an increase from 540 intensive care packages provided the previous year. Partnership working in place across Health, Social Work, Housing and the Risk Management Centre has identified, through telecare, individuals at risk due to falls and, subsequently, provides specialist input and advice through the Falls Co-ordinator based in Health. This intervention aims to reduce future risks associated with falls. A locality Action Plan for Falls and Bone Health has been developed and an associated training package designed for home care and mobile attendant staff. New Home Care Management arrangements have been developed and the service reviewed in line with the Reshaping Care for Older People agenda, providing:

 flexible, targeted home care provision;  flexible management support and availability over 7 days and evenings to service users and carers; and  improved performance management.

A community-based intermediate care pathway has been developed jointly, replacing hospital based services. An Occupational Therapist has been recruited to undertake a care management role for people using this service. The Intermediate Care service has now moved closer to people who use the service and provides faster access to supports. Social Work staff and Community Pharmacists have jointly developed a Medication Policy and Procedures in line with Care Commission requirements and jointly delivered training to over 700 personal carers. An Older People‟s Conference was convened in November 2009, providing an opportunity for this target group to further influence and shape service developments.

139

EAST AYRSHIRE COMMUNITY PLANNING PARTNERSHIP SINGLE OUTCOME AGREEMENT 2008-2011

ANNUAL PERFORMANCE REPORT 2009/10: OUTCOME SUMMARY

National Outcome 12: We value and enjoy our built and natural environment and protect it and enhance it for future generations.

Local Outcomes Progress 2009/10

X Reduction in the percentage of hectares of derelict and vacant urban land The natural and built environment through sustainable development improved  Increase in hectares of total new woodland created

Number of empty and run down properties, through Reduction in the number of vacant and derelict town centre buildings regeneration of town centres and villages reduced (FSF) O Improve the index recorded by the Local Environmental Audit and Management Littering, graffiti and vandalism reduced (FSF)  System (LEAMS) - Cleanliness of local authority streets and other relevant land

denotes Community Planning Partnership Strategic Priority (FSF) denotes linked outcome to the Fairer Scotland Fund

140 East Ayrshire Community Planning Partnership Single Outcome Agreement: Annual Performance Report 2009/10

National Outcome 12: We value and enjoy our built and natural environment and protect it and enhance it for future generations.

PROGRESS IN IMPROVING THE DELIVERY OF THE NATIONAL OUTCOME

The East Ayrshire Local Plan Alteration continues to safeguard large areas of the countryside from inappropriate development. Areas protected include special areas of conservation, special protection areas, sites of special scientific interest and local areas of nature conservation value.

As well as being an agreed strategic priority for the Community Planning Partnership, regeneration of our towns is one of the Council’s top three priorities and specific and targeted resources have been made available to enable effective progress to be made within Kilmarnock and Cumnock. These resources have been matched and integrated with successful Town Centre Regeneration Fund submissions in relation to Kilmarnock, Cumnock and Galston, and substantive funding relating to heritage led regeneration through the Townscape Heritage Initiative (THI)/Conservation Regeneration Scheme (CARS) in Kilmarnock and the CARS scheme in Cumnock. In addition, regeneration master plans have been prepared in association with the Prince’s Foundation for the Built Environment for Cumnock, New Cumnock, Auchinleck and Mauchline, and further work is required to set out our short, medium and long term Action Plans in these towns.

Anticipated challenges for future years continue to include the impact of the current recession on the built environment with an increase in vacancies and a further deterioration anticipated in the condition of buildings within urban areas, particularly those that are listed or within conservation areas. Vacant and derelict land is also likely to increase.

In respect of the natural environment, the availability of funding through the Scottish Rural Development Programme has enabled projects to be developed by the Coalfield Environment Initiative. The approved Integrated Regeneration Strategy will provide a strategic framework to be incorporated into the revised Community Plan as existing projects are completed and we move into a period of significant financial constraints in the public sector. The opportunity to work with the private sector, including Diageo plc, will continue to be a major focus in Kilmarnock.

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PROGRESS AT MARCH 2010 ON LOCAL OUTCOMES

woodland created 2009/10 new woodland per year up to 2011 cover by 25% by each year in created in 2009/10 2050 (Scottish  hectares (ha) Government national Annual/Forestry target) Commission Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O

denotes Community Planning Partnership Strategic Priority

Summary of progress and achievement in 2009/10:

Key performance highlights and success during 2009/10, which will contribute to improvements in the natural and built environment are summarised below.

A small increase in the amount of derelict and vacant land has been identified since 2006, and this is expected to significantly increase as a result of the current economic recession with closures already announced at a range of employment locations. East Ayrshire Woodlands currently manages 72 publicly accessible woodland green space sites extending to 532 hectares, including 45% establishing woodland under 10 years and 55% mature woodland and other habitats. In addition, 32 kilometres of access trails constructed within sites are maintained and 45 kilometres of march/boundary stock fencing.

142

denotes Community Planning Partnership Strategic Priority; (FSF) denotes linked outcome to the Fairer Scotland Fund

Summary of progress and achievement in 2009/10:

Key performance highlights and success during 2009/10, which will contribute to the reduction in the number of empty and run down properties through the regeneration of town centres and villages are summarised below.

Despite the impact of the recession, substantive progress has been made in Kilmarnock and Cumnock in accordance with the Town Centre Regeneration Strategies. Impact on the ground has been maximised by matching the town centre regeneration funding with Conservation Area Regeneration Scheme/Townscape Heritage Initiative funding and LEADER initiatives.

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index recorded by exceeded the Local Environmental Audit and M’ment System (LEAMS) Annual / SPI Waste Management 4 / Keep Scotland Beautiful and Accounts Commission Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O (FSF) denotes linked outcome to the Fairer Scotland Fund

Summary of progress and achievement in 2009/10:

Key performance highlights and success during 2009/10, which will contribute to the reduction in littering, graffiti and vandalism are summarised below.

The reduction in this year’s Local Environmental Audit and Management System (LEAMS) score is largely a result of the validation audit carried out by Keep Scotland Beautiful (KSB) in the early part of 2010. East Ayrshire, in common with most other authorities, directed many of its street cleaning operatives to gritting and snow removal during the severe winter months, leaving a substantial recovery for the months of February and March when KSB’s survey was carried out. This resulted in a drop of one point from the previous year’s Cleanliness Index score.

144 FAIRER SCOTLAND FUND

A more detailed summary reflecting the investment of the Fairer Scotland Fund (FSF) in tackling environmental disadvantage and the contribution to the achievement of local outcomes is provided below:

Conservation Area Regeneration Scheme (CARS) and Townscape Heritage Initiative (THI): Supports the restoration of the historic core of Kilmarnock and acts as a catalyst for the further regeneration of Kilmarnock town centre, working in partnership with the owners of buildings to undertake much needed repair. In addition, funding is available to carry out skills training and education linked to the built heritage of Kilmarnock. A Building Maintenance Guide has been produced and a programme of maintenance to assist property owners continues to be developed. Achievements in 2009/10 include:

implementation of the Kilmarnock CARS/THI projects, with the main work taking place in the John Finnie Street and Bank Street, Kilmarnock Outstanding Conservation Area; provision of grant aid to owners of commercial and residential properties to promote, preserve and enhance their traditional character and appearance, ensuring that consideration is given to the architectural detail of buildings and proper repairs are carried out respecting traditional fabric, and utilising traditional skills; implementation of the 'Kilmarnock Connecting Places' project, a major £1.4 million environmental improvement scheme covering West George Street; The Strand; Nelson Street; and Sandbed Street. In addition, an upgrading of the Kilmarnock Floral Clock at the Railway Station is also included within the THI Action Plan; regeneration of a number of priority buildings, including 13/15 West George Street (Goodfellow Estate Agents); 75/81 John Finnie Street (Tannahills’); and the Johnnie Walker Bonded Warehouse, Strand Street; a number of small grants approved for works to buildings such as Atrium Homes, and the Laigh Kirk Hall; and an extensive skills training programme for contractors and consultants leading to nationally recognised qualifications and accreditation has also been developed. An education programme is also being implemented to highlight the unique qualities of the built environment in Kilmarnock town centre. (Primary link to FSF criteria: A clear focus on investment to address the causes of poverty, not its symptoms.)

6 vacant and derelict buildings tacked, 2 in Cumnock, 2 in Galston and 2 in Darvel; a Conservation Area Regeneration Scheme for Cumnock launched in September 2009, with grant assistance provided for building repairs; a five day Enquiry by Design event, held in partnership with the Prince’s Foundation for the Built Environment in April 2009, focusing on regeneration of the four towns straddling the A76 – Mauchline, Auchinleck, Cumnock and New Cumnock; support provided to a range of communities across East Ayrshire, including Auchinleck Community Development Initiative, through provision of core funding and grants. Various community projects continue to be developed, including six community gardens, the ‘Trim Trail’ and the appointment of a Community Gardener; and substantial funding in excess of £4 million secured for a range of projects, including resources secured from the Heritage Lottery Fund and the Growing Communities Assets for the restoration of the Catrine Water system, including the Weir and Voes, a Scheduled Ancient Monument, and the development of a hydro power project as part of the Catrine Environmental Heritage Project. (Primary links to FSF criteria: A clear focus on investment to address the causes of poverty, not its symptoms; and Empowering communities and individuals to influence and inform the decisions made by Community Planning Partnerships.)

145 Environmental Hit Squad: Provides a rapid response to environmental hazards such as graffiti, illegal dumping and litter, with the specific purpose of making the areas targeted more attractive and safer places to live. The service is provided by fully equipped mobile ‘hit squads’ and a dedicated mechanical street cleaning vehicle. Achievements in 2009/10 include:

over 550 tonnes of waste collected, including household and commercial waste; over 350 uplifts of white goods; 11,974 incidents of fly-tipping recorded, resulting in the collection of a range of waste, including 460 tyres; 183 animal carcasses uplifted; and rapid response to 50 separate graffiti incidents, 6 of which featured offensive graffiti. Performance targets require that offensive graffiti is removed within 24 hours, and all other reported graffiti is removed within 3 days. These response targets were met on all occasions during 2009/10. (Primary link to FSF criteria: A clear focus on investment to address the causes of poverty, not its symptoms.)

11 schools undertaking environmental improvements within or close to school premises, namely Auchinleck Nursery, Hillbank Nursery, Hillside School, and Witchill, Gargieston, Newmilns, Bellsbank, Drongan and Netherthird, St. Xavier’s and Sorn primary schools; a range of on-site events delivered for youth groups and the wider public, including ‘yipworld.com bat walk’ and survivor shelter building; Woodroad Fun Day; Ayr County Show; Shortlees Summer Youth Club; Celebrate Ayrshire and Dean Castle Wildlife Awareness Day; 3 outdoor interpretation panels designed and installed at Kirk Plantation and Pinclanty Forest; 6 community environment regeneration groups supported to develop land based projects, namely Stewarton Woodland Action Trust, Newmilns Community Council, Muirkirk Enterprise Group, Catrine Environment Group, Skares Residents Association and Woodroad Regeneration Forum; and 3 regular volunteer workers supported (1,250 hours) mainly linked to production and harvesting of willow stems for constructing living structures in school grounds. (Primary link to FSF criteria: A clear focus on investment to address the causes of poverty, not its symptoms.)

146

EAST AYRSHIRE COMMUNITY PLANNING PARTNERSHIP SINGLE OUTCOME AGREEMENT 2008-2011

ANNUAL PERFORMANCE REPORT 2009/10: OUTCOME SUMMARY

National Outcome 13: We take pride in a strong, fair and inclusive national identity.

Local Outcomes Progress 2009/10

Economic, tourism, culture and leisure, housing and rural Increase in the growth of tourism revenue diversification opportunities promoted 

Improvement in the proportion of residents finding public transport as very or O fairly convenient Access to opportunities outside the local area improved  Rail O Bus

Citizenship Ceremonies provided for those wishing to Maintain percentage of customers satisfied with the ceremony process become British citizens 

Number of children in Primary 1 entering Gaelic Medium Increase the number of children accessing Gaelic Medium Education Education 

denotes Community Planning Partnership Strategic Priority (FSF) denotes linked outcome to the Fairer Scotland Fund

147 East Ayrshire Community Planning Partnership Single Outcome Agreement: Annual Performance Report 2009/10

National Outcome 13: We take pride in a strong, fair and inclusive national identity.

PROGRESS IN IMPROVING THE DELIVERY OF THE NATIONAL OUTCOME

Tourism Community Planning Partners recognise that East Ayrshire offers an extensive range of cultural and tourism attractions and that the tourism industry is a vital part of the local economy. Taking account of the fragility of the economic climate and the required level of investment, East Ayrshire Tourism Strategy and Action Plan „The Way Ahead 2009-2015‟ outlines a strategic ambition to grow tourism revenue by 10% in real terms in East Ayrshire by 2015 and contribute to the national growth target set by the Scottish Government of 50% growth in tourism revenue in Scotland by 2015. The Tourism Strategy provides a strategic framework for the achievement of growth ambition for the tourism industry and forms the basis for collaborative work by East Ayrshire Council, other public sector agencies and private sector tourism operators. The Service Level Agreement with VisitScotland for the delivery of agreed marketing activities has been re-negotiated and is now based on a more focused „menu based‟ approach aimed at delivering greater return-on-investment. In addition, the three Ayrshire Councils continue to negotiate with VisitScotland and pool resources to undertake a wide range of marketing activities to promote Ayrshire and Arran as an attractive destination for visitors.

Transport East Ayrshire Council and Strathclyde Partnership for Transport (SPT) have collaborated, including working with other key transport stakeholders as appropriate, to work towards continuing improvement of public transport in East Ayrshire, including:  implementing SPT‟s 6 point step change for bus strategy to improve reliability and compliance;  working with Transport Scotland to develop and roll-out Smartcard ticket technology; and  improving strategic road and rail links from East Ayrshire to neighbouring local authorities and key destinations.

148

PROGRESS AT MARCH 2010 ON LOCAL OUTCOMES

denotes Community Planning Partnership Strategic Priority

Summary of progress and achievement in 2009/10:

Key performance highlights and success during 2009/10, which will increase opportunities by developing tourism, and culture and leisure are summarised below.

The value of the tourism industry to the local economy has steadily grown since the 2006 baseline position to £62.9 million as at 2009. Estimated tourism expenditure in East Ayrshire increased by around 13% from the baseline position or 4.2% in real terms, which takes into account the effect of inflation. The total number of visitors to East Ayrshire has increased by 2.9%, from 858,800 in 2008 to 884,070 as reported in 2009; and the total number employees in the tourism sector has increased by 4.2%, from 1,425 in 2008 to 1,488 as reported in 2009. Audience figures across Arts and Museum venues have increased in line with targets other than for the Palace Theatre, the Grand Hall, the Doon Valley Museum and the Baird Institute. The Palace Theatre and Baird Institute were closed for six months of the year for refurbishment. VisitScotland star ratings were maintained or improved and the museum service maintained accreditation. Visitor figures to „futuremuseum.co.uk‟ increased by 133% to 66,474 visits from the baseline position of 28,529 visits. Although the 2009/10 figure reflects a drop in usage from the previous year, this has been attributed to a technical Metadata issue which has subsequently been corrected. Attendances at sport and leisure facilities increased by 12.3% from 1,012,628 to 1,137,549 between 2008/09 and 2009/10. The Imprint Festival attracted 1,247 visitors compared to 1,147 in 2008/09; the Kilmarnock Edition Festival attracted 4,018 visitors compared to 964 in 2008/09; and Darvel Music Festival attracted an estimated 3,000 visitors compared to 2,500 in 2008/09. Forest recreation opportunities were promoted as part of Whitelee Forest Visitor Centre; a Ranger employed and the site of the new visitor centre identified. In seeking to grow tourism within East Ayrshire, considerable work and investment has been progressed to improve existing tourism infrastructure such as museums, and to create new and additional infrastructure such as path networks, providing additional access to culture, leisure and outdoor recreation, and improving the quality of people‟s lives and opportunities. Additionally, it is apparent that in growing tourism expenditure there are direct benefits for local communities as well as supporting employment in local businesses. It is important to note that while the progress against the local outcome is positive in relation to the baseline, the current economic climate has had a significant impact on the tourism industry in East Ayrshire. 149

journey National Passenger Survey (Passenger Focus) (2008)

76% bus 75% bus 73% O (2005) (2006) of bus users agreed Regional figures Regional figures provided “Buses are on Time” provided Scottish Household Survey

(2008) Regional figures provided

75.4% rail (2006) 84% bus (2006) East Ayrshire figures not East Ayrshire figures available at this time

Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O

150 Summary of progress and achievement 2009/10:

Key performance highlights and success during 2009/10, which will contribute to opportunities in relation to access to and from the local area are summarised below.

Community Planning Partners in East Ayrshire, in particular East Ayrshire Council (EAC) and SPT, continue to work with other key stakeholders to progress further improvement of the transport system, which will improve accessibility to town centres and the road and rail links between East Ayrshire and beyond. Progress in relation to developing an improved, integrated and sustainable transport system include:

 platforms lengthened and other works implemented between Kilmarnock and Barrhead to accommodate longer trains – completed in December 2009;  dynamic loop constructed at Lugton to accommodate a more frequent service between Kilmarnock and Glasgow (work completed by Network Rail) – completed in December 2009;  extension to the park and ride car park at Stewarton Station constructed – contractor appointed and work programmed for completion in 2010/11;  Feasibility Study draft report completed to determine the parking demand at Kilmarnock, Kilmaurs and Dunlop park and ride car parks, and identify capacity enhancement; and  studies of bus and rail interchanges at key locations in East Ayrshire progressed. SPT to review earlier studies for a new Mauchline rail station in 2010/11 and to fund a strategic bus park and ride study for Kilmarnock in 2010/11.

151

Summary of progress and achievement 2009/10:

Key performance highlights and success during 2009/10 include:

Citizenship ceremonies in East Ayrshire were provided for 19 people from a range of origins, namely Kosovo, Pakistan, Kyrgyzstan, Trinidad and Tobago, the Philippines, America, China, India, Nepal, Tunisia and Germany.

152

Summary of progress and achievement 2009/10:

Key performance highlights and success during 2009/10 include:

In addition to the 42 primary school children reported above, a further 15 secondary school pupils benefited from Gaelic Medium Education during the 2009/10 session.

153

EAST AYRSHIRE COMMUNITY PLANNING PARTNERSHIP SINGLE OUTCOME AGREEMENT 2008-2011

ANNUAL PERFORMANCE REPORT 2009/10: OUTCOME SUMMARY

National Outcome 14: We reduce the local and global environmental impact of our consumption and production.

Local Outcomes Progress 2009/10

 Increase in proportion of municipal waste recycled

Amount of waste recycled and re-used increased  Reduction the tonnage of biodegradable municipal waste land filled

Increase the percentage of educational establishments involved in waste  minimisation through the Eco-School Scotland programme

Environmental effect of transport improved by developing a Increase in the percentage of journeys to work made by public or active transport system that meets national, regional and local O transport needs

Increase percentage of housing stock that meets the Reduced Standard Energy performance of housing stock increased  Assessment Procedure

denotes Community Planning Partnership Strategic Priority (FSF) denotes linked outcome to the Fairer Scotland Fund

154 East Ayrshire Community Planning Partnership Single Outcome Agreement: Annual Performance Report 2009/10

National Outcome 14: We reduce the local and global environmental impact of our consumption and production.

PROGRESS IN IMPROVING THE DELIVERY OF THE NATIONAL OUTCOME

Recycling

To comply with future waste minimisation and recycling obligations, the Council continues to optimise kerbside recycling to further increase waste diversion from landfill, including the removal of biodegradable wastes from the residual waste stream. In addition, estimates for waste recycling within the strategic framework of the Waste Prevention Action Plan have been exceeded. The Council is engaged in extending these activities to food waste and was the first in Scotland to introduce Waste Electrical containers at a Local Recycling Point.

In order to meet longer term targets, culminating in 70% recycling by 2025, East Ayrshire Council continues to work in partnership with the other two Ayrshire authorities, through the Ayrshire Joint Strategic Waste Management Group (AJSWMG), to identify and implement the best long term waste treatment solution for Ayrshire. In October 2009, a Project Manager was appointed to oversee the joint Ayrshire project.

Following the publication of the Zero Waste Plan by the Scottish Government in June 2010, the AJSWMG Project Board is currently assessing how the actions/aims of this Plan translate/impact on the outcomes and activities of the joint Ayrshire project.

The Authority’s Sustainable Development strategy continues to be actively promoted to ensure all establishments are engaged in reduction of consumption and waste minimisation. There is emphasis on involvement of the wider community to increase awareness and lead to more effective outcomes.

Environmental effect of public transport

The proportion of people who travel to work or education by public transport or active travel (walking or cycling) continue to contribute to reducing the carbon dioxide (CO2) impact on the global environment.

Practical progress towards improving the attractiveness of public transport and active travel in East Ayrshire continues to be taken forward, which contributes to reducing the local and global impact of consumption and production, including:

 the promotion of sustainable travel awareness and active travel;  a joint agreement to deliver Strathclyde Partnership for Transport’s 6 point step change for bus strategy;  the implementation of bus infrastructure improvements;  the progression of work with Transport Scotland to develop and roll-out Smartcard ticket technology;  the promotion of improved rail infrastructure and rail services with Transport Scotland and Network Rail; and  the development of green travel plans for all schools.

155

PROGRESS AT MARCH 2010 ON LOCAL OUTCOMES

Indicator/s Progress at ‘Progress’ target/s ‘End’ target/s and (noting Baseline at Progress at March 2010 Current Local Outcome to 2010/11 (where timescale/s or frequency/ 2006/07 March 2009 (indicators where status available) direction of travel type/source) available) Amount of waste Proportion of 36.6% 42.1% 43% Increase recycling Increase recycling recycled and re- municipal waste rates to 43% by rates to 50% by used increased recycled 2010; and 45% by 2013; and 60% by  Annual / East Ayrshire 2011 2020 Target Council achieved Tonnage of 29,920 tonnes 26,042 tonnes 25,602 tonnes Reduction to Reduction to biodegradable (2006) 29,177 (2.5%) 19,451 (35%) municipal waste tonnes by March tonnes by 2013; and  land filled Baseline revised by 2010; and 25,935 13,704 (54%) Target East Ayrshire achieved Annual / East Ayrshire Council from 33,775 (13%) tonnes by tonnes by 2020 and Council tonnes to 29,920 March 2011 exceeded tonnes in the updated SOA Percentage of 36% of New indicator for 98% Increase registration Increase number of educational educational 2009/10 of educational to 100% of educational establishments establishments establishments educational establishments  involved in waste registered for registered establishments with: actively involved in minimisation the Eco- waste minimisation through the Eco- School 74% Bronze Award 70% Bronze Award and sustainable School Scotland Scotland 58% Silver Award 40% Silver Award development programme programme 18% Green Flag 15% Green Flag through the Eco- Annual / East Ayrshire Status Status School Award Council Scheme Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O denotes Community Planning Partnership Strategic Priority

156 Summary of progress and achievement in 2009/10:

Key performance highlights and success during 2009/10, which will contribute to increased recycling are summarised below.

Recycling and landfill diversion

Recycling rates have continued to improve and the 2009/10 target of increasing to 43% has been met. East Ayrshire Council continues to comply with all European and national landfill diversion and recycling targets. The Council has maintained provision of the kerbside recycling collection service to its domestic and commercial customers over the past year. In addition, and where space permits, Recycling Points now offer plastics/carton recycling. To facilitate the recycling of household batteries, householders are able to deposit batteries in their black box or via the local office network, housing office network and some schools. Where appropriate, all Council premises continue to have use of paper and cardboard, glass and can recycling facilities (including schools). East Ayrshire is the first Council in Scotland to introduce ‘Waste Electrical’ containers at a local Recycling Point. Due to the high usage of this bank, it is planned to introduce small Waste Electrical and Electronic Equipment (WEEE) containers to supermarket based Recycling Points in 2010/11, in addition to collection boxes for household battery and printer cartridges. In addition, proposals to enhance the existing kerbside recycling service with a food waste and plastics collection scheme was approved in March 2010, which will initially serve approximately 20% of East Ayrshire households.

Eco-Schools

Significant progress has been made in respect of the percentage of educational establishments involved in waste minimisation through the Eco-School Scotland Programme, with 98% of East Ayrshire’s schools registered at March 2010.

157

Progress at Indicator/s ‘Progress’ ‘End’ target/s and Baseline at Progress at March 2010 Current Local Outcome (noting frequency/ target/s to 2010/11 timescale/s or 2006/07 March 2009 (indicators where status type/source) (where available) direction of travel available) Environmental Percentage of 29% journeys 35% of adults Increase the Increase the No further update available effect of journeys to work made by travelling to work or at this time percentage of percentage of O transport made by public or public or education by public journeys using journeys using public improved by active transport active or active transport public or active or active transport to developing a Every 2 years / Scottish transport transport by 2011 33% by 2015 transport system Household Survey (2003/04) 75% of children that meets travelling to school national, regional by public or active and local needs transport (2006) Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O

denotes Community Planning Partnership Strategic Priority

158 Summary of progress and achievement in 2009/10:

Key performance highlights and success during 2009/10, which will contribute to an improved environmental effect of transport are summarised below.

Journeys to work by Public or Active Transport

The following measures to improve public transport and promote active travel will contribute to increasing the proportion of public and active transport journeys and make a positive contribution to reducing the local and global impact on consumption and production:

 EAC signing up to a partnership arrangement with SPT, which has resulted in a bus warden scheme to improve the compliance and reliance of bus transport in East Ayrshire, developing improved Real Time Passenger Information and Quality Bus Corridors, and exploring the potential to develop transport fleet efficiencies;  the installation of raised kerbs and bus shelters at Galston on the A71, Queen’s Drive, Kilmarnock and Glasgow Road, Muirkirk;  the allocation of extended funding to Coalfield Community Transport to provide a new ‘Cumnock Connector’ service;  the ongoing work to provide a dynamic loop between Kilmarnock and Barrhead as well as upgrading the track and signalling on the Kilmarnock to Dumfries Rail Line, which will improve rail services serving East Ayrshire;  the development of improved park and ride facilities at Stewarton railway station (contractor appointed and work programmed to be undertaken in 2010/11 with funding assistance from SPT);  the provision of funding by SPT for a strategic local bus-based park and ride study to be carried out in 2010/11;  the preparation of a final draft feasibility study for the identification of enhancements to park and ride facilities at Kilmarnock, Kilmaurs, and Dunlop stations; and  the promotion of active travel through Sustainable Travel awareness events, the provision of cycle racks for staff at Crosshouse Hospital and additional funding to safeguard two community transport initiatives.

Green Transport Plans prepared for 32 of 59 schools across East Ayrshire. VISUM strategic model completed for Kilmarnock and A76 corridor; and VISSIM detailed micro-simulation model completed for Cumnock. (VISUM and VISSIM are trade names of transport model macro-simulation software packages.) SPT Strathclyde Integrated Transport Model (SITM) models are updated for the Ayrshire area and ready for use.

159

denotes Community Planning Partnership Strategic Priority

Summary of progress and achievement in 2009/10:

Key performance highlights and success during 2009/10, which will contribute to increased energy performance of the housing stock include the following:

Improvement in respect of the above indicator relates to the installation of thermal efficient double glazing through fitting of ‘k’ glass thermal efficient double glazed units and providing replacement of 720 new ‘Grade A’ condensing central heating boilers per year. A total of 11,577 (89.2%) properties met the energy efficient component of the Scottish Housing Quality Standard at the end of March 2010 - an increase of 328 properties from 11,249 in 2008/09. Advice was provided to 857 private households by the Energy Advice Unit in respect of improvement to thermal efficiency and access to grants. A Sustainable Development Working Group was established as the key delivery agent of the Sustainable Development Strategy and Action Plan.

160

EAST AYRSHIRE COMMUNITY PLANNING PARTNERSHIP SINGLE OUTCOME AGREEMENT 2008-2011

ANNUAL PERFORMANCE REPORT 2009/10: OUTCOME SUMMARY

National Outcome 15: Our public services are high quality, continually improving, efficient and responsive to local people’s needs.

Local Outcomes Progress 2009/10

= Increase in the total number of co-location facilities established Resources and services delivered maximised through shared premises = Progress scoping study in respect of co-location facilities for the community

denotes Community Planning Partnership Strategic Priority (FSF) denotes linked outcome to the Fairer Scotland Fund

161 East Ayrshire Community Planning Partnership Single Outcome Agreement: Annual Performance Report 2009/10

National Outcome 15: Our public services are high quality, continually improving, efficient and responsive to local people’s needs.

PROGRESS IN IMPROVING THE DELIVERY OF THE NATIONAL OUTCOME

Community Planning Partners have in place a range of effective structures and operating arrangements to ensure progress against the planned local outcomes and related national outcomes contained within the Single Outcome Agreement. The key drivers for change are summarised below:

Public Sector Reform is being taken forward in East Ayrshire through the identification of changes which will transform service delivery and make a real difference to service users and communities. The work taken forward to date is entirely consistent with the Scottish Government’s drive for delivering transformational Shared Services across the Public Sector.

Shared services is a key contributor to driving efficiencies and tackling budget pressures in the current economic climate. We must achieve good quality public services that are valued by customers and ensure that efficiencies are consistently and proactively applied across the whole public sector, and across all services. All public sector organisations must challenge themselves to collaborate and engage in sharing services as an integral part of their continuous improvement.

Community Planning Partners in East Ayrshire are committed to improving the services provided to meet people’s needs, while at the same time seeking to balance the cost considerations. Building on the sound and successful partnership working through Community Planning in East Ayrshire, the Partners have identified a range of strategic commitments, including the following, which ensures the provision of better and more informed services for local communities:

 Shared services with shared management arrangements: working together to better plan develop and jointly deliver local services.  Shared premises: ensuring improved access to a range of public services through co-location.

In addition, East Ayrshire Council has recently engaged in reviewing shared services within an Ayrshire framework. Recent examples include Emergency Planning and Regulatory Services.

162

PROGRESS AT MARCH 2010 ON LOCAL OUTCOMES

Progress at ‘End’ target/s Indicator/s ‘Progress’ target/s Baseline Progress at March 2010 and timescale/s Current Local Outcome (noting frequency/ to 2010/11 (where at 2006/07 March 2009 (indicators where or direction of status type/source) available) available) travel Resources and Total number of co- 4 co- 5 co-location 5 co-location Increase the Increase the services delivered location facilities location facilities completed facilities and 1 number of co- number of co- = maximised established facilities and 1 on site nearing completion location facilities location facilities through shared Annual / East Ayrshire Council established by 2011 established by premises 2011 Total number of co- Zero Community facilities Community Scoping study for Scoping study for location facilities for provided within North facilities provided co-location facility co-location facility the community West Kilmarnock within North West for the community for the community = Annual / East Ayrshire Council Area Centre and Kilmarnock Area progressed by 2011 progressed by Stewarton Area Centre and 2011 Centre Stewarton Area Centre Key: Improving progress  Maintaining progress = Improvement required X Data unavailable O

Summary of progress and achievement 2009/10:

Key performance highlights and success during 2009/10, which will contribute to maximising resources and services delivered through shared services, all based on the context of delivering for our communities, are summarised below.

The five co-location facilities established in East Ayrshire up to March 2010, which provide new build facilities for residents with a range of services conveniently situated at one location, are as follows: Dalmellington Area Centre; Drongan Resource Centre; Rankinston Health Clinic; North West Kilmarnock Area Centre; and Stewarton Area Centre. Crosshouse Area Centre was completed and opened on 12 April 2010, bringing the number of co-located facilities in East Ayrshire to six. The new building provides residents with a range of facilities under one roof, namely a GP Practice with seven consulting rooms; an Allied Health Professional Base with four consulting rooms; a Library; and a Local Office where they can obtain information and advice on Council services and make payments such as council tax and rent. Audit Scotland commissioned CIPFA Property to produce a case study demonstrating collaborative working in the public sector and Dalmellington Area Centre, the first facility of its kind in Scotland which opened in September 2001, has been cited as ‘a practical example of how community planning and partnership working can provide real and significant benefits to the community served’ (June 2009). Work continues to be taken forward to develop two vacant industrial units within the Centre, which will provide a second dental surgery, additional GP Trainer consulting rooms, new decontamination facilities and an office base for our new partners within the facility, the Scottish Ambulance Service. The new Willowbank School (located on the former site of the Park School Campus), a state of the art special school, is being built and will provide accommodation for NHS Allied Health Professionals, namely an Occupational Therapist, Speech and Language Therapist, and Physiotherapist. Completion

163 of the school is scheduled for summer 2012. Other initiatives under consideration include Patna, New Cumnock and Shortlees. The ‘Daniel Coffey Community Suite’ in North West Kilmarnock Area Centre continues to be available free of charge to all community groups throughout East Ayrshire and community halls within Stewarton Area Centre are available for let. Resources have been made available by the Community Planning Partnership (CPP) Board to commission an independent evaluation and assess the overall impact of co-location initiatives in East Ayrshire. The evaluation will assist East Ayrshire’s Community Planning Partnership in its consideration of the future development of integrated public service delivery. The evaluation process aims to examine and assess the impact of co-location initiatives in East Ayrshire, to date. It is anticipated that the evaluation exercise will be completed, and findings reported to the CPP Board by December 2010. Plans are currently being prepared to establish a new local office complex at the corner of Cross Street and Bridge Street in the Galston Conservation Area. These facilities will be linked to refurbished offices for Social Work above the Key Co-op Store. In addition, the Provost Chambers will be refurbished and it is anticipated that this will be used as a community facility with financial support for conversion of the building being sourced from the National Lottery Growing Community Assets Fund. The Orchard Street Community Centre will also be fully refurbished.

164 National Outcome 15: Our public services are high quality, continually improving, efficient and responsive to local people’s needs.

Table 1 – National Statutory Performance Indicators: SPI 1 Quartile Reporting Areas / Indicators Comments 06/07 07/08 08/09 09/10 SPI 1 CORPORATE MANAGEMENT - Each council will report a range of information, sufficient to demonstrate that it is securing Best Value in relation to: Responsiveness to communities There are no National SPIs in this area Revenues and service costs NS1 No. of invoices paid within 30 calendar days of receipt as a percentage of all invoices 2 2 2 paid. NS2 Cost per dwelling of collecting Council Tax. 1 4 2 NS3 Income due from Council Tax for the year, net of reliefs and rebates, and the 4 4 3 percentage of that which was received during the year. Employees NS4 The average number of working days per employee lost through sickness absence for: (a) Teachers. 1 Changed indicator in 2008/09 (b) All other local government employees. 2 NS5 The percentage of the highest paid 2% of earners among council employees that are 3 4 4 women. The percentage of the highest paid 5% of earners among council employees that are 2 3 3 women. Assets NS6 Proportion of operational accommodation that is: (a) In a satisfactory condition. 1 1 1 (b) Suitable for its current use. 2 3 1 Procurement 165 There are no National SPIs in this area Quartile Reporting Areas / Indicators Comments 06/07 07/08 08/09 09/10 Sustainable Development There are no National SPIs in this area Equalities and diversity NS7 The percentage of council buildings in which all public areas are suitable for, and 3 3 2 accessible to, people with a disability

Table 2 - National Statutory Performance Indicators: SPI 2 Quartile Reporting Areas / Indicators Strategic Objective Comments 06/07 07/08 08/09 09/10 SPI 2 SERVICE PERFORMANCE - Each council will report a range of information sufficient to demonstrate that it is securing Best Value in providing the following services (in partnership with others where appropriate): Benefits Administration NS8 Gross cost per case for benefits administration. Wealthier & Fairer Not reported nationally in 2008/09 due to 3 2 methodology revisions Community Care NS9 The number of homecare hours per 1000 population aged 1 2 1 65+. As a proportion of homecare clients aged 65+ , the number Healthier receiving: Safer & Stronger (i) Personal care. 2 2 1 (ii) A service in the evenings / overnight. 1 1 1 (iii) A service at weekends. 1 1 1 Criminal Justice Social Work Wealthier & Fairer There are no National SPIs in this area Cultural and Community Services NS10 Number of attendances per 1,000 population for: (a) Pools. 4 4 4 (b) Other indoor sports & leisure facilities, excluding pools in a 2 2 2 combined complex. Healthier NS11 (a) The number of visits to/usages of council funded or part Smarter 1 1 1 funded museums per 1,000 population, and, (b) The number of those visits that were in person per 1 1 1 1,000 population. NS12 The number of visits to council libraries per 1,000 4 4 3 population. Planning NS13 The proportion of householder planning applications that Wealthier & Fairer 3 2 4 were dealt with within two months. Greener The proportion of non-householder planning applications 4 2 4 that were dealt with within two months. The Education of Children Smarter There are no National SPIs in this area Child protection and children's social work Safer & Stronger There are no National SPIs in this area Housing and homelessness 166 Quartile Reporting Areas / Indicators Strategic Objective Comments 06/07 07/08 08/09 09/10 NS14 (a) The number of the council‟s housing stock meeting the 1 New indicator for 2008/09 Scottish Housing Quality Standard by criteria. (b) The proportion of the council‟s housing stock meeting 1 New indicator for 2008/09 the Scottish Housing Quality Standard by criteria. NS15 Rent arrears:

(a) Current tenant arrears as a percentage of the net amount of 1 1 1 rent due in the year. (b) The percentage of current tenants owing more than 13 weeks 1 1 1 rent at the year end, excluding those owing less than £250. (c) The proportion of those tenants giving up their tenancy during 4 4 4 the year that were in rent arrears. Wealthier & Fairer (d) The average debt owed by tenants leaving in arrears, as a Safer & Stronger 1 1 1 proportion of the average weekly rent. Greener

(e) The percentage of arrears owed by former tenants that was 3 4 2 either written off or collected during the year.

NS16 Homelessness - secure permanent accommodation: (i) The number of households assessed during the year. 2 (ii) % decision notifications issued within 28 days of initial 4 presentation. (iii) The % who are housed. 1 (iv) % of cases reassessed within 12 months of completion of 3 duty.

Homelessness – temporary accommodation: Changed indicator for 2008/09 (i) The number of households assessed during the year. 2

(ii) % decision notifications issued within 28 days of initial 4 presentation.

(iv) % of cases reassessed within 12 months of completion of 4 duty. The proportion of those provided with permanent accommodation in council stock who maintained their tenancy for at least 12 4 months. NS17 Total rent loss due to voids expressed as a % of the total 2 2 2 amount of rent due in the year. NS18 Response repairs to council houses: (b) Overall % of repairs completed within the target times. 3 Simplified indicator for 2008/09 NS18 Managing tenancy changes: Not low demand stock re-let in 0 to 4 weeks 1 1 2

Average time to let not low demand stock 1 1 3

Average time to let low demand stock Wealthier & Fairer 3 2 2 Average period low demand properties were void Safer & Stronger Greener 3 3 3 167 Quartile Reporting Areas / Indicators Strategic Objective Comments 06/07 07/08 08/09 09/10 Protective services NS19 Domestic Noise Complaints: Average time (hours) between the time of the complaint and 1 1 1 attendance on site, for those requiring attendance on site Average time (hours) between the time of the complaint and attendance on site, for those dealt with under the Antisocial 1 1 2 Behaviour Act 2004 NS20 The number of Trading Standards complaint and advice requests received, and the proportion completed within 14 days: (ii) Consumer complaints - proportion completed within 14 days. 3 4 4 Safer & Stronger (iv) Business advice requests - proportion completed within 14 Healthier days. 1 1 1 Greener Roads and lighting Safer & Stronger NS22 The percentage of the road network that should be Greener 3 3 3 considered for maintenance treatment. Waste Management NS23 The net cost per premises for (a) Refuse collection. 2 2 2 (b) Refuse disposal. Healthier 3 3 3 NS24 The percentage of municipal waste collected during the Greener year that was recycled or composted. 1 1 1 Simplified indicator for 2008/09 NS25 The cleanliness index achieved following inspection of a 3 3 2 sample of streets and other relevant land.

168

Table 3 – National and Local Statutory Performance Indicators: SPI 1

2007/08 2008/09 2009/10 Measure Performance Performance Performance CORPORATE MANAGEMENT

RESPONSIVENESS TO COMMUNITIES 1 Complaints: Number of Customers expressing dissatisfaction 148 122 145 formally. Percentage of formal complaints classed as “justified” - 48% 42% following investigation Percentage of formal complaints responded to within - 82.5% 66% agreed time-scale. Percentage of formal complaints relating to any form of - 0.8% 2% discrimination. Number of positive comments received. 1,134 1,021 1,241 Number of improvements implemented as a result of 22 31 28 complaints. 2 Freedom of Information: percentage of FOI requests - - 91.7% responded to in 20 working days REVENUES AND SERVICE COSTS 3 Council Tax: cost of collecting Council Tax per dwelling £17.08 £11.24 £11.45 4 Council Tax: percentage of income due that was 92.4 94.1 94.1 received during the year 5 Invoices: number of invoices paid within 30 calendar 86.9 81.5 80.7 days of receipt as a percentage of all invoices paid 6 Home care: the unit cost of home care - - £14.30 7 Arts & museums: cost per visit across Arts and £2.42 £2.61 £2.95 Museums facilities 8 School transport: cost per pupil per day Primary - - £3.76 Secondary - - £3.25 Special school - - £18.73 9 School meals: Average cost of producing school meals - - £2.66 Satisfaction levels - - 95.8% 10 Winter maintenance: Cost of winter maintenance per km of road network £906 £1357 £1414 Cost per gritted km of priority roads network £1784 £2323 £2426 169 2007/08 2008/09 2009/10 Measure Performance Performance Performance 11 Road condition: Percentage of actual maintenance expenditure that is 68% 86% 83% planned/proactive Percentage of actual maintenance expenditure that is 32% 14% 17% reactive 12 Recycling: net cost of recycling - - £862,018

EMPLOYEES 13 Sickness absence: Average number of days lost for teachers - 5.8 5.7 Average number of days lost for other local government - 12.0 12.0 employees 14 Equal opportunities: Percentage of highest paid 2% of earners among council 27.5% 26.9% 29.4% employees that are women Percentage of highest paid 5% of earners among council 39.4% 38.8% 39.8% employees that are women 15 Turnover: Leavers in the last year as a percentage of - 7.2% 6.3% the average total staff ASSETS 16 Assets: Proportion of operational accommodation that is in a 83.4% 96.8% 94.1% satisfactory condition Proportion of operational accommodation that is suitable 72.7% 96.3% 96.6% for its current use 17 Energy performance: percentage of buildings rated „F‟ - - 85% or above 18 Occupancy: Occupancy rates for office accommodation - - 21.9 expressed as square metres per FTE 19 Operational Portfolio: Extent of operational portfolio - - 318,801 expressed in square metres 20 Condition of School Estate: Percentage of schools graded A (Good) - - 19.3 Percentage of schools graded B (Satisfactory) - - 59.6 Percentage of schools graded C (Poor) - - 19.3 Percentage of schools graded D (Bad) - - 1.8 21 School capacity: Percentage of primary schools where ratio of pupils to places is: 0-40% 15.2% 170 11.4% 11.6% 2007/08 2008/09 2009/10 Measure Performance Performance Performance 41-60% 28.3% 31.8% 32.6% 61-80% 39.1% 43.2% 39.5% 81-100% 17.4% 13.6% 16.3% 101% or more 0% 0% 0%

Percentage of secondary schools where ratio of pupils to places is: 0-40% 0% 0% 0% 41-60% 0% 0% 0% 61-80% 44.4% 66.7% 77.8% 81-100% 55.6% 33.3% 22.2% 101% or more 0% 0% 0% PROCUREMENT 22 PECOS: Value of spend through PECOS as a - - 21.6% percentage of council (non-pay) spend SUSTAINABLE DEVELOPMENT 23 Eco-schools: Percentage of schools registered to become eco schools: Primary - 100% 97.7% Secondary - 100% 100% Special - 100% 100% EQUALITIES AND DIVERSITY 24 Accessibility: Percentage of council buildings in which all public areas are suitable for and accessible to 47.1% 64.2% 66.0% disabled people 25 Ethnic minority: Percentage of the local population who are from an - - 0.7% ethnic minority Percentage of the total workforce who are from an ethnic - - 0.4% minority 26 Disabilities: percentage of workforce who have - - 0.7% declared they are disabled under the terms of the Disability Discrimination Act 1995 27 Discrimination: Percentage of formal complaints relating to any form of discrimination. - 0.8% 2%

171 Table 4 – National and Local Statutory Performance Indicators: SPI 2

2007/08 2008/09 2009/10 Measure Performance Performance Performance SERVICE PERFORMANCE

BENEFITS ADMINISTRATION 28 Administration costs: gross administration costs per £46.63 £43.08 £42.60 benefits case 29 Average time to process change events - 11.6 days 8.0 days 30 Average time to process new claims and change events - 16.7 days 10.6 days 31 Average time to process new benefit claims - 26.4 days 24.4 days COMMUNITY CARE 32 Homecare: The number of homecare hours per 1,000 population 709.4 689.9 558.5 age 65+ As a proportion of home care clients age 65+, the number receiving: - personal care. 92.4% 95.3% 97.1% - a service during evenings/overnight. 40.9% 38.7% 39.7% - a service at weekends. 77.4% 80.7% 84.7% 33 Accessibility: Number of people waiting longer than target for - - 3.4 assessment per „000 population. Number of people waiting longer than target time for - - 0.6 service per „000 population. 34 Staff qualifications: The percentage of personal carers who are qualified to SSSC standard - - 52.2%

35 Respite care: Total number of daytime respite hours provided for 399 1,882 2,076 adults (18-64) per 1,000 population. Total number daytime respite hours provided for older 3,926 4,292 4,047 people (65+) per 1,000 population. Total number of overnight respite nights provided for 77 66 66 adults (18-64) per 1,000 population. Total number of overnight respite nights provided for 304 310 315 older people (+65) per 1,000 population. CRIMINAL JUSTICE SOCIAL WORK 36 Social Enquiry Reports: (a) The number of reports submitted to the courts 1,099 1,136 1,092 172 2007/08 2008/09 2009/10 Measure Performance Performance Performance during the year. (b) The percentage of these submitted by the due date. 99.0% 99.4% 99.2%

CULTURAL & COMMUNITY SERVICES 37 Pools/other leisure facility attendances: Number of attendances per 1,000 population for 2,507 2,433 2,393 - pools. - other indoor sports and leisure facilities, excluding 5,254 6,035 7,070 pools in a combined complex. 38 Visits to and use of museums: The number of visits to/usages of council funded or part 2,376 2,785 2,184 funded museums per 1,000 population. The number of those visits that were in person per 1,000 1,658 1,729 1,589 population. 39 Library usage: a) Number of visits per 1,000 population. 4,444 4,579 4,748 b) Borrowers as a percentage of the resident 17.7% 18.5% 18.1% population. 40 Grounds Maintenance: cost per hectare of land £3,877 £3,666 £3,180 maintained (including CEC). 41 Adult Literacy: Number of adult literacy learners achieving intermediary outcomes as set in their - - 87% Individual Learning Plans. 42 Learning Centres: Number of times Learning Centre terminals are used per 1,000 population. 549.3 516.3 477.2 Percentage of resident population who use Learning 5.5% 5.6% 5.2% Centres. 43 Playgrounds: 4.0 4.0 3.9 Number of playgrounds per 1,000 Children. PLANNING 44 Planning applications: The percentage of planning 61.2% 39.7% 51.5% applications dealt with within 2 months. 45 Building warrants: Percentage of warrants determined within 6 days of - 91.0% 96.4% receipt of all outstanding information. Percentage of applications responded to within 20 days - 80.0% 97.2% of being valid Average income per warrant. - £401 £380 Income as a percentage of the value of development - 173 0.7% 0.8% 2007/08 2008/09 2009/10 Measure Performance Performance Performance plans submitted. EDUCATION OF CHILDREN 46 Additional Support: Percentage of pupils with Available Nov 79.8% 84.3% Individual Education Plans meeting targets. 2010 47 Destination of school leavers (%): (a) Full-time higher education. 31% 31% (b) Full-time further education. 25% 33% Available (c) Training. 8% 8% December 2010 (d) Employment. 19% 13% (e) Other known destination. 15% 14% (f) Destination unknown. 1% 2% 48 Looked after children: Percentage of young people ceasing to be looked after 50.0% 38.2% 57.1% who achieved at least one SCQF level 3 in any subject. Percentage of young people ceasing to be looked after 17.6% 17.6% 30.9% who achieved at least one SCQF level 3 in English and Maths. 49 Exclusion rates: Number of exclusions incidents per 1,000 pupils Primary - 19.1 15.9 Secondary - 86.2 94.7 Special - 104.4 53.5 50 Staff to pupil ratios: Staff to pupil ratio in educational establishments Primary 16.6 16.4 15.5 Secondary 11.3 11.8 12.2 Special 4.2 4.0 3.8 51 School transport: Percentage of primary school roll receiving school - - 12.8% transport Percentage of secondary school roll receiving school - - 51.8% transport Percentage of special school roll receiving school - - 100% transport CHILD PROTECTION AND CHILDREN’S SOCIAL WORK 52 Supervision: The number of new supervision requirements made in 85 111 90 the year. The percentage of children seen by their supervising 90.6% 100% 100% officer within 15 days. 174 2007/08 2008/09 2009/10 Measure Performance Performance Performance 53 Child Protection registrations & deregistrations: Total number of children on Protection Register. - 75 42 Number of Child Protection de-registrations per 1,000 - 6.0 4.7 population. Number of Child Protection Referrals per 1,000 - 7.6 8.0 population. - Number of Child Protection referrals resulted in a case 4.0 4.3 conference per 1,000 population. - Number of Child Protection registrations following a case 3.2 3.2 conference per 1,000 population.

54 Children’s Reporter Liaison: Percentage of reports submitted to SCRA by the due date. 20.6% 16.8% 37.4% Percentage of Child Protection Orders made within 24 - 100% 100% hours. HOUSING AND HOMELESSNESS 55 Repairs to council dwellings: the overall percentage of repairs completed within target - 81.5% 86.7%

56 Housing Quality: proportion of the council‟s housing stock which meets the Scottish Housing Quality - 55.1% 58.4% Standard 57 Voids: total annual rent loss (from council dwellings) due to voids, expressed as a percentage of the total 1.6% 1.6% 1.8% amount of rent due in the year. 58 Re-lets: Average re-let time for non low demand stock 38 days 46 days 41 days Average re-let time for low demand stock 82 days 58 days 61 days Average period that low demand properties were void 607 days 512 days 464 days

59 Tenant arrears: Current tenant arrears as a percentage of the net 2.9% 3.1% 2.5% amount of rent due in the year. Percentage of current tenants owing more than 13 0.5% 1.3% 1.1% weeks rent at year end, excluding those owing less than £250. Proportion of those tenants giving up their tenancy 57.5% 57.3% 60.2% during the year that were in rent arrears. 175 2007/08 2008/09 2009/10 Measure Performance Performance Performance Average number of weeks rent owed by tenants leaving in arrears 7.2 weeks 7.6 weeks 7.2 weeks Proportion of arrears owed by former tenants that was either written off or collected during the year. 8.3% 33.6% 39.7% 60 Homelessness: Permanent accommodation Number of households assessed during the year. - 534 523 % of decision notifications issued within 28 days of - 54.1% 61.8% initial presentation. % who are housed. - 73.5% 64.0% % of cases reassessed within 12 months of - 7.9% 10.9% completion of duty.

Temporary accommodation Number of households assessed during the year. - 239 182 % of decision notifications issued within 28 days of - 48.5% 63.7% initial presentation. % who are housed. - - - % of cases reassessed within 12 months of - 13.5% 17.2% completion of duty.

Proportion of those provided with permanent accommodation in council stock who maintained their - 67.1% 71.7% tenancy for at least 12 months. 61 Repairs: The % of repairs appointment kept. - - 96.8% 62 Repairs: Average End to end time taken to complete a repair, from the time that the repair is logged to - - 3.4 days completion of the job to the tenants‟ satisfaction. 63 Gas Safety: The % of gas safety checks carried out - - 99.7% within 12 months. 64 Council House Sales:

Percentage of Council House Sales concluded within 26 89.2 92.7% 92.8% weeks. Average timescale for conclusion of Council House Sales. 21 weeks 19 weeks 21 weeks PROTECTIVE SERVICES 65 Domestic noise complaints: a) The number of domestic noise complaints 840 907 1,075 received during the year: 176 2007/08 2008/09 2009/10 Measure Performance Performance Performance i) Settled without the need for attendance on site. 440 491 531 ii) Requiring attendance on site. 7 8 9 iii) Dealt with under part V of the Antisocial 393 408 535 Behaviour Scotland Act 2004. b) For those in a)ii above, the average time (hours) 0.5 0.5 0.6 between the time of the complaint and attendance on site. For those in a)iii above, the average time (hours) 0.5 0.6 0.7 between the time of the complaint and attendance on site. 66 Trading Standards: Percentage of consumer complaints completed within 14 60.6% 62.6% 65.0% days Percentage of business advice requests completed 98.9% 100% 99.5% within 14 days 67 Non domestic noise complaints: The number of complaints of non domestic noise received during the year: (i) Settled without the need for formal action. 62 48 66 (ii) Requiring formal action. 3 1 1 (b) For those in (a) (ii) above, the average time 10 days 74 days 1 day (calendar days) to institute formal action. 68 Antisocial behaviour: Number of Antisocial Behaviour Orders Applications. - 5 12 Percentage of Antisocial Behaviour Orders Applications - 80% 91.7% raised within 7 working days from agreeing instruction with Housing. 69 Food Hygiene Inspections: Percentage of premises with a minimum inspection frequency of 12 months or less, that were inspected on time: - - 100% 6 months - - 97% 12 months ROADS & LIGHTING 70 Roads maintenance: Percentage of the road network 43.5% 40.5% 40.1% that should be considered for maintenance treatment. 71 Street Lighting Failure: the percentage of repairs 95.6% 96.9% 98.1% completed within 7 days. 72 Bridges: The percentage of council bridges not meeting the 11.0% 11.8% 11.7% European Standard of 40 tonnes 177 2007/08 2008/09 2009/10 Measure Performance Performance Performance The percentage of council bridges that have a weight or 1.0% 2.0% 1.9% width restriction placed on them The percentage of private bridges not meeting the 8.3% 9.1% 9.1% European Standard of 40 tonnes The percentage of private bridges that have a weight or 4.2% 3.0% 3.0% width restriction placed on them 73 Street Lighting: Percentage of street lighting columns over 30 years old. - - 46.3% Percentage of Traffic Light repairs completed within 48 98.6% 98.3% 99.1% hours. 74 Road Condition: Number of reactive maintenance repairs. 5,072 5,195 4,650 Percentage of reactive maintenance repairs responded 65% 55% 51% to within target WASTE MANAGEMENT SERVICES 75 Refuse collection and disposal: Net cost per premises of refuse collection. £59.51 £56.02 £60.87 Net cost per premises of refuse disposal. £78.91 £84.44 £89.09 76 Waste Recycling: Percentage of municipal waste - 42.1% 43.0% collected that was recycled and composted. 77 Cleanliness: The cleanliness index achieved following 71 74 73 inspection of a sample of streets and other relevant land.

178 EAST AYRSHIRE COMMUNITY PLANNING PARTNERSHIP SINGLE OUTCOME AGREEMENT 2008-2011

ANNUAL PERFORMANCE REPORT 2009/10 – SUMMARY OF PROGRESS: SEPTEMBER 2010

Number of Improving Maintaining Improvement Data National Outcome relevant progress progress required unavailable indicators  = X O (all elements) 1. We live in a Scotland that is the most attractive place for doing 5 1 0 2 2 business in Europe. (5) (3) (0) (2) (0) 2. We realise our full economic potential with more and better 6 3 1 2 0 employment opportunities for our people. (6) (3) (0) (3) (0) 3. We are better educated, more skilled and more successful, renowned 25 18 3 2 2 for our research and innovation. (24) (13) (2) (8) (1) 4. Our young people are successful learners, confident individuals, 30 22 4 4 0 effective contributors and responsible citizens. (31) (25) (3) (1) (2) 5. Our children have the best start in life and are ready to succeed. 9 6 0 1 2 (Includes new indicator.) (6) (5) (0) (0) (1) 6. We live longer, healthier lives.(Includes proxy indicators) 23 12 0 3 8 (12) (4) (0) (6) (2) 7. We have tackled the significant inequalities in Scottish society. 12 9 0 2 1 (14) (6) (1) (3) (4) 8. We have improved the life chances for children, young people and 11 8 3 0 0 families at risk. (9) (5) (2) (2) (0) 9. We live our lives safe from crime, disorder and danger. 13 8 0 4 1 (6) (5) (1) (0) (0) 10. We live in well-designed, sustainable places where we are able to 6 4 0 2 0 access the amenities and services we need. (6) (3) (0) (2) (1) 11. We have strong, resilient and supportive communities where people 5 4 0 1 0 take responsibility for their own actions and how they affect others. (5) (3) (0) (1) (1) 12. We value and enjoy our built and natural environment and protect it 4 2 0 1 1 and enhance it for future generations. (4) (3) (0) (1) (0) 13. We take pride in a strong, fair and inclusive national identity. 6 4 0 0 2 (4) (2) (0) (2) (0) 14. We reduce the local and global environmental impact of our 5 4 0 0 1 consumption and production. (6) (4) (0) (0) (2) 15. Our public services are high quality, continually improving, efficient 2 0 2 0 0 and responsive to local people’s needs. (2) (2) (0) (0) (0) 162 105 13 24 20 TOTAL (140) (86) (9) (31) (14) 100% 64.8% 8.0% 14.8% 12.4% Percentage Total (100%) (61.5%) (6.4%) (22.1%) (10.0%) (2008/09 figures are presented in brackets) 179 CONCORDAT BETWEEN THE SCOTTISH GOVERNMENT AND LOCAL AUTHORITIES

On 14 November 2007, a Concordat between the Scottish Government and local authorities was signed setting out the terms of the relationship between the two. As part of their contribution to the relationship, the Scottish Government and local government agreed to work towards the delivery of a number of key government policies and programmes, including the following commitments.

Commitment Current Status in East Ayrshire Progress 1. Freezing council tax rates at 2007/08 levels. On 12 February 2009, Council approved the freezing of Council Tax for 2009/10. Achieved The Council Tax freeze remains in place for 2010/11.

2. Making an additional 1,000 police officers available Strathclyde Police has recruited its share of the additional 1,000 police officers in communities. in line with the Concordat agreement and the overall Scottish target has been Achieved achieved. 3. Introduction of the Small Business Bonus Scheme. The Small Business Bonus Scheme was introduced in 2008/09. The scheme has been delivered in full during 2009/10, with the maximum amount of rates relief available to small businesses of 100%.

The scheme continues to be advertised during annual billing and is subject to annual review. Information on the scheme remains available through the Council website, the wall planner, which is issued with Non Domestic Rates and Council Tax Bills, and through Local Offices. Achieved

The Council’s Rates Team continues to discuss and offer advice on the scheme to potentially qualifying businesses. In addition, Business Advisers in Planning and Economic Development promote the scheme, where appropriate, as do the Advisers at the Business Gateway.

For 2008/09 and 2009/10, relief totalling £1.5 million and £2.2 million respectively has been awarded.

Key: Achieved In Progress Awaiting Action

180

Commitment Current Status in East Ayrshire Progress 4. Improving the learning experience for children and The Council will invest approximately £28.6 million in the next 5 years to young people by improving the fabric of schools and improve the fabric of educational establishments. nurseries; developing and delivering A Curriculum for Excellence; and, as quickly as is possible, The Curriculum for Excellence (CfE) Management Board continues to lead on reducing class sizes in P1 to P3 to a maximum of 18 progressing the full implementation of the CfE across primary and secondary and improving early years provision with access to a schools. All primary and S1 pupils are now working through the first year of In teacher for every pre-school child. implementation, which is being closely monitored by the CfE Board. Progress

In session 2009/10, 41% of our P1 to P3 classes were reduced to a maximum of 18 pupils or less and East Ayrshire Early Years Service has adopted a peripatetic service, which ensures that every pre-school child has access to a teacher. 5. Expanding pre-school provision and making The Scottish Government wrote to Councils regarding this commitment, free substantial progress towards a 50% increase in pre- school meals and class sizes. This afforded Councils the option of not school entitlement for 3 and 4 year olds. The increasing to 570 hours but ensuring that children could access a pre-school entitlement to pre-school provision will be place the month after their third birthday. maintained at the new level of 475 hours per annum Achieved (equivalent to 38 weeks at 12 hours) in 2008/09 and From academic session 2010/11, children are offered a place the month after 2009/10. This will increase to 570 hours per annum their third birthday. (equivalent to 38 weeks at 15 hours) in

August 2010. 6. Free school meals – Providing nutritious free school A review of the pilot has demonstrated the positive benefits delivered and meals for all P1 to P3 pupils in the pilot areas until legislation allows the commitment to be implemented nationally. the end of the current academic year (i.e., up to June 2008). The remainder of 2008/09 will be taken At Council’s Cabinet meeting of 2 June 2010, it was agreed that from up with evaluation of the trials. In 2009/10, provided August 2010, free lunchtime meals would be provided for all P1 children. This is the evaluation of the trials is positive, legislation will in line with the negotiated agreement between COSLA and the Achieved be introduced to allow extension of the nutritious Scottish Government providing flexibility for Councils to implement a targeted free school meals to all pupils in P1 to P3. approach in respect of the provision of free school meals. Assuming the legislation is passed, local authorities will provide free school meals to all P1 to P3 pupils from August 2010. 7. Subject to necessary legislation being passed, In 2009/10 (August to March) and following the change in legislation, an extending entitlement to free school meals to all additional 552 (19%) pupils were entitled to free school meals each day primary and secondary pupils of families in receipt of compared to the same period in the previous year. With regard to uptake during Achieved maximum child tax credit and maximum working tax the same timescale, an additional 437 children have received free school meals credit from August 2009. each day; this equates to an increase in uptake of 23% on the previous year. Key: Achieved In Progress Awaiting Action

181 Commitment Current Status in East Ayrshire Progress 8. Vocational education/skills – working in partnership Through working in partnership with Kilmarnock and Ayr Colleges, the More with colleges, local employers and others as Choices More Chances group, the 16+ Learning Choices group and the appropriate to give more school pupils opportunities Schools/College Liaison group, the range of vocational courses available to our to experience vocational learning. young people has been expanded. In Progress In session 2009/10, a total of 1,032 pupils attended skills for work and vocational programmes at Kilmarnock and Ayr Colleges, representing 22% of the eligible cohort, and exceeding the target of 20%.

9. Kinship care – providing an allowance for kinship On 3 June 2009, the Council’s Cabinet approved the proposals for the carers of children and young people who would implementation of the new scheme to be put in place to support kinship carers otherwise be accommodated in foster placement or from 1 April 2010. residential placement. Achieved A comprehensive Policy, Procedure and Practice Guidance document has been agreed by the Council’s Head of Children and Families and Criminal Justice, the principles of which have been implemented together with the rate of financial support. 10. Improving care home quality through care home The financial implication of this commitment has been met by the Council fees and the quality framework. through additional resource allocations in the Community Care division of £0.160 million in 2009/10 and a further £0.008 million in 2010/11. The Achieved commitment provides reward for the better performing care homes; we have also utilised the provision to remove the quality award from care homes where performance has not met the required standards. 11. Free personal care – increasing current standard The financial implication of this commitment has been met by the Council payment levels in line with inflation from April 2008 through an additional resource allocation to the Community Care division of and allowance for subsequent years. £0.057 million in both 2009/10 and 2010/11 (with inflationary uplifts) to the Achieved Social Work budget.

12. Carers’ support – progress towards delivering Information received from COSLA on 6 October 2008 outlines that, utilising 10,000 extra respite weeks per annum at home or in 2007/08 as a baseline, 6,000 extra respite weeks across Scotland were to be care homes. achieved by 2009/10, increasing to 10,000 weeks by 2010/11. In East Ayrshire, our targets are 48 weeks over baseline in 2008/09, 144 weeks over baseline in 2009/10 and 240 weeks over baseline in 2010/11. In 2009/10, we achieved an Achieved increase of 346 weeks over baseline, therefore, exceeding the target. (Figures calculated in accordance with COSLA methodology and guidance.) To support this activity, additional resources were allocated to the Social Work budget of £0.076 million in 2009/10, increasing to £0.133 million by 2010/11.

Key : Achieved In Progress Awaiting Action

182 LOCAL DELIVERY PLAN 2010/11: NHS AYRSHIRE AND ARRAN

CONTRIBUTION TO SINGLE OUTCOME AGREEMENTS

EAST, NORTH AND SOUTH AYRSHIRE COMMUNITY PLANNING PARTNERSHIPS

Context for Single Outcome Agreement (SOA) development in Ayrshire and Arran

As NHS Ayrshire and Arran is coterminous with three Local Authority areas, there are three SOAs. Whilst each is reflective of local circumstances, there are significant areas of commonality and good practice is shared across the locality areas.

Originally, to ensure equity across the area, a suite of health indicators was developed that was evidence and policy based. These indicators were received by the partnerships as a ‘menu’ outlining the key health improvement and health inequality issues across Ayrshire. This has resulted in a close alignment of the SOAs with the HEAT (Health Improvement, Efficiency, Access and Treatment) targets and the Local Delivery Plan in terms of health outcomes and performance management indicators. Over the past year, there has been ongoing discussion on the refinement of the indicators and the Menu of Local Outcome Indicators Version 4, November 2009, issued by the Improvement Service has focused this discussion on the common indicators and where further specific local indicators may be required.

In addition, there are a number of areas of work being undertaken across the Health Board area which interface with each of the SOAs, do not specifically appear in the extant action plans, but underpin emerging issues across the four priority areas, namely Health Inequalities, Early Years, Anti-Poverty and Economic Recovery.

NHS Ayrshire and Arran has adopted Alcohol, Tobacco, Obesity and Mental Health and Wellbeing (ATOM) as its approach to underpin public health priority areas, which comprises focusing attention on these areas. Whilst a number of these areas are addressed by the HEAT targets, considerable additional work is being undertaken to take these forward in the wider policy agenda, and this is reflected in a number of the ‘top three’ actions identified in each of the policy sections. In addition, many of the actions are undertaken on a pan-Ayrshire basis. Similar performance management systems are in place across Ayrshire, where appropriate, for these actions.

In addition, Lead Public Health Practitioners across all three areas are exploring the feasibility of working with the Scottish Government, NHS Health Scotland and Scottish Natural Heritage to implement ‘Good Places, Better Health’ to address two of the priorities for children and young people (obesity and mental health) within the context of Community Planning. This will address the wider environmental influences in tackling key health matters.

183

HEALTH INEQUALITIES

East Ayrshire North Ayrshire South Ayrshire What are the priority local Health inequalities in the most Health and Wellbeing People in South Ayrshire (SA) outcomes for tackling health disadvantaged groups are throughout life have improved enjoy the best possible health inequalities? reduced Health Inequalities have throughout their lives Health and Wellbeing of the reduced People are protected from the local population improved harmful effects of drugs and Healthy lifestyles for children alcohol and young people promoted Our children and young people are healthy and reach their full potential What are the underpinning Reduction in Coronary Heart Improvements in male and Improved breastfeeding rates in indicators and targets that Disease (CHD) Mortality rate by female life expectancy general and in regeneration support the delivery of the 2011 Increased percentage of people areas outcome? Increased uptake of inequalities rating their general health as Improved premature mortality targeted cardiovascular checks very or fairly good, in rates in under 75s in relation to Reduction in the percentage of regeneration areas and in the CHD adults smoking in the most rest of North Ayrshire Smoking Prevalence deprived areas Increase in mental health and Mental Well-being Reduction in the number of well-being scores on Warwick- Reduction in the number of women who smoke during Edinburgh Mental Wellbeing inpatient discharges with an pregnancy scale in regeneration areas and alcohol related diagnosis Exclusive breastfeeding rates at the rest of North Ayrshire Reduced drugs prevalence rate 6-8 weeks increased Reduced age-standardised in SA Teenage pregnancy rates in 15- Coronary Heart Disease Reduction in the number of 19 year olds reduced mortality per 100,000 hospital admissions as a result Target interventions to address population for people aged of unintentional injuries for the health needs of those with under 75 in regeneration areas under 15 and over 65 years sensory impairment, Looked and the rest of North Ayrshire After and Accommodated Young Reduced age-standardised People, prison population, mortality rates (directly learning disabilities, homeless, standardised) per 100,000 carers and minority ethnic population for Cancer, ages 0- groups 74 in regeneration areas and the rest of North Ayrshire Reduced rate of pregnancies among under 16 year olds per 1,000 relevant population

# denotes actions undertaken on a pan Ayrshire basis

184

HEALTH INEQUALITIES

East Ayrshire North Ayrshire South Ayrshire What are the Board’s top 3 1. Target interventions to children, 1. Implementation of North Ayrshire 1. # Implementation of the Learning actions that contribute to each young people, other target groups Inequalities in Health Action Plan Disability Health Improvement of these outcomes? at risk of obesity and adults at risk 2010-12, including: Plan – We want Good health, the of coronary heart disease and same as you…Wellness cancer, including: Implement Healthy Futures Recovery Action Plan (WRAP) to Project in Stevenson, including enable participants, i.e., those Successful partnership bid under an element of psychological with and those caring for those the Healthy Weight Communities support to families with obesity with a learning disability, to Pathfinder Initiative for the issues. This project is one of the identify strategies and tools to community of Catrine - named national Healthy Weight allow them to have greater locally C’mon Catrine – it’s your Communities Pathfinder control over their lives and health future. Based on the French Initiatives. (mental and physical). Epode model it takes a whole- community approach to improve The WRAP training has been healthy eating, physical activity piloted with a group of carers and healthy weight activities as during March/April involving part of everyday life; therefore, consultation with a small group, making healthy options the easy development of a marketing choice for local people. NHS leaflet, awareness raising at Ayrshire and Arran has a key role carers event, development of in this initiative and is extensively training packs, delivery of 4 half represented on the steering group. day training sessions over a 6- week period, evaluation of the programme (to ensure it is further developed before roll out) and linkage to Expert Carers Programme (within Patient Focus Public Involvement [PFPI]).

Plans now being developed for roll out across Ayrshire and Arran.

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HEALTH INEQUALITIES

East Ayrshire North Ayrshire South Ayrshire What are the Board’s top 3 2. Maximise opportunity through a 2. Continue with the implementation 2. The Falls Prevention programme, actions that contribute to each variety of interventions and key of Healthy North Ayrshire to targeting vulnerable older people of these outcomes? target groups to target smoking improve health within the local in sheltered housing, part of (continued) cessation programmes at the most community and reduce health South Ayrshire Falls Action Plan deprived communities. This inequalities. The majority of is an approach led by NHS staff includes implementing the findings project activity is targeted within who also undertake the initial of the needs assessment of people the 15% most deprived training of Sheltered Housing with severe mental health communities; however, the Wardens who are empowered to problems in East Ayrshire, project also works with groups refer directly to the Integrated comprising the development and known to experience poorer Care Team for fast-track delivery of a 12-week programme health and wellbeing, including assessment and interventions. of group support. adults with learning disabilities; individuals with mental health The programme is to be included problems; adult men; carers; within the Integrated Resource young people; and older adults. Framework (IRF) programme (to consider cost-benefit analysis of The activities include: intervention).

Engage 600 people in Street Nurse interventions with 25% of individuals referred onto specialist services for further support. (Target: 600 contacts/ 150 contacts) 3. Target interventions that address 3. Building on previous work. Keep 3. # Implementation of Health and the health needs of those with Well in North Ayrshire is to widen Homelessness standards, sensory impairment, looked after its community development including service outreach model and accommodated young people, approach by delivering health delivered through the Care and prison population, learning checks from healthy living Share initiative. NHS services disabilities, physical disabilities, initiatives, including the use of KA currently providing outreach homelessness, carers and minority leisure and Radio City at include podiatry, sexual health, ethnic groups including: Kilbirnie. nursing and addictions.

A Public Health Nurse is employed x to x conduct health

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HEALTH INEQUALITIES

East Ayrshire North Ayrshire South Ayrshire What are the Board’s top 3 Weekly health information and assessments, offer crisis actions that contribute to each outreach sessions provided intervention and support of these outcomes? within two homeless hostels and individuals to access services (continued) one voluntary sector partner such as GPs. Care pathways premises with approximately 150 continue to improve access to benefitting per annum. mainstream NHS services.

Working with the Looked After An oral health programme is in and Accommodated Children’s place, which includes training for (LAAC) service team to develop hostel staff and support workers LAAC Health promoting houses. and distribution of oral health packs. How will the Board performance Performance relating to all Through local action plans which Learning Disability (LD) programme manage these contributions? actions/targets above is included in report quarterly to the CHP – monitored through Board wide (continued) quarterly exception reporting and Inequalities in Health Group which programme Board, evaluation annual reporting through the informs quarterly reporting on SOA framework developed and linked to Community Health Partnership performance to Community Health Improvement At A Glance (CHP) committee, which is a sub Planning Partnership management and includes development of committee of NHS Ayrshire and group and Community Planning Outcomes Triangle, 7 Results Arran Board and East Ayrshire Partnership Board and reflect the Chains and Scorecard.

Community Planning Partnership indicators detailed above. The full Falls measures: Falls and repeat Board. Improving Health Inequalities falls; Nature and type (degree of action plan is available. severity) of fall; ICT referrals; Fall The full Improving Health and related emergency hospital Wellbeing Action Plan can be admissions; Cost of intervention; accessed at: Cost of previous situation; Cost www.eastayrshirecommunityplan.org benefit. All monitored through the partnership based Falls Prevention Sub – group that sits within and reports to the CHP as well as through IRF governance structure.

The implementation of the Health and Homelessness Standard is monitored through the Ayrshire wide Health and Homelessness Action Plan Implementation Group (HAHAPIG).

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187

EARLY YEARS

East Ayrshire North Ayrshire South Ayrshire What are the priority local Healthy lifestyles for children and Opportunities to support the Our children and young people outcomes for the early years? young people are promoted positive development of are healthy and reach their full vulnerable young children have potential Outcomes for all of East increased Ayrshire’s children and young people are for them to be:

 Safe  Healthy  Active  Nurtured  Achieving  Respected and Responsible  Included What are the underpinning Increase in breastfeeding rate at Number of priority nursery Breastfeeding indicators and targets that 6-8 weeks places available to vulnerable Percentage of overweight or support the delivery of the Increasing physical activity children aged 0-3 years obese children at P1 outcome? levels of 0-3 year olds Number of day care places Number of women recorded as Building parenting and family available to vulnerable children* current smoker at ante-natal capacity pre and post birth aged 0-3 years booking appointment What are the Board’s top 3 1. # The Fit Ayrshire Babies (FAB), 1. The Integrated Resource 1. Health Visitor Clinics within actions that contribute to each initiative has raised awareness of Framework (IRF) Phase 2 pilot Nursery School settings were of these outcomes? the benefits of play, physical is being undertaken with piloted within Girvan Nursery exercise and social interaction for partners for children with school to address the difficulties children under the age of three complex needs. This will identify Health Visitors (HV) were having years and their families. service models and a framework accessing parents at their clinics to support Early Years across within NHS buildings (low Responsibility for the distribution the North Ayrshire partnership in attendance rates). These are HV of the FAB materials has recently the first instance, and inform led sessions. The initial pilot, as transferred to Health and will be wider resource management a result of a Girvan partnership included within the range of options. event, has proved positive in materials available through the relation to both parents, HVs and Health Promotion Resources partners and is now set to be Service. Taken in conjunction with rolled xout in x Cherry xTree and

# denotes actions undertaken on a pan Ayrshire basis

* Vulnerable children are children in need as defined by the Children (Scotland) Act 1995

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EARLY YEARS

East Ayrshire North Ayrshire South Ayrshire What are the Board’s top 3 the changes to nursing structures Wallacetown Nursery Schools. actions that contribute to each within the Board, which will result (All of these are in our more of these outcomes? in a more integrated approach to deprived areas.) (continued) the provision of Early Years Services, this will facilitate increased opportunities for more effective coordination of services for this client group, not only in relation to promoting active play and parenting, but also across a wide range of other positive health interventions. 2. # The Solihull Approach has been 2. Implement year 1 of the Early 2. Maternal and child nutrition team pursued within East Ayrshire Years Framework, which is delivering community food work focused around five Nursery and focused on developing the skills activities for parents in target Family Centres with associated of the Early Years Workforce nurseries. The aim is to increase professionals from Health and through a coherent approach knowledge and competencies in Social Work. (Early Years staff, across the full partnership. food skills. Educational Psychologists, Social Workers, Health Visitors, Child and Adolescent Mental Health Services). The material used has focused on work with parents who have children aged 0–5 years. 3. In accordance with Towards a 3. The Family Connexions project 3. The Health and Wellbeing project Mentally Flourishing Ayrshire and for the Three Towns based in being piloted in the Belmont Arran, work has been ongoing in Saltcoats supports the most School Cluster provides multi- respect of infant Mental Health vulnerable children and their agency support at key transition and this is now developing into the families through a multi-agency times using a whole school wider partnership, Local Authority approach. Health visitors, approach with targeted (LA) and voluntary sector to Healthy North Ayrshire staff and interventions for children and develop an action plan to deliver income maximisation staff jointly families identified as requiring the agreed interventions. work with the Early Years Team extra support, improving the to provide both nursery and emotional health and wellbeing of home support. children and young people. The Nurse-led interview identifies The roll out of this model’s children needing additional approach to other areas in North support xand xa xmulti-agency

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EARLY YEARS

East Ayrshire North Ayrshire South Ayrshire What are the Board’s top 3 Ayrshire will also take in to meeting is in place to consider actions that contribute to each account the findings of the the needs of pre-5 children with of these outcomes? Equally Well Pilot which ran higher degrees of need. (continued) during 2009/10 in the Garnock Valley. The models of care are expected to support anticipatory care and move away from the ill health model of working to a preventative model of working. How will the Board performance Performance relating to all Through local action plans which Health Visitor (HV) Input – manage these contributions? actions/targets above is included in report quarterly to the Integrated monitored at present through the quarterly exception reporting and Children Services Planning Early Years Framework group that annual reporting through the CHP Group/CHP Officer Locality Group feeds into CHP structures and committee which is a sub Group of for Children and Young People- through routine HV activity NHS Ayrshire and Arran Board and which informs quarterly reporting monitoring. East Ayrshire Community Planning on SOA performance to Partnership Board. Community Planning Partnership Evaluation of Nursery nutrition management group and initiatives from 2008 (training policy The Improving Health and Wellbeing Community Planning Partnership development, resources and fruit Action Plan can be accessed at: Board. provision) in progress; to be www.eastayrshirecommunityplan.org completed summer 2010. The Early Years Framework can be accessed via the Integrated Health and Wellbeing School Children’s Service Plan. Cluster work (Belmont). National evaluation begins on 14 June 2010 by the Scottish Government. Updates in Flash report format currently provided to the Officer Locality Group of the CHP at every second meeting. The transitions work had a local evaluation at a modest level in the first year.

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190

TACKLING POVERTY AND SOCIO ECONOMIC INEQUALITY

East Ayrshire North Ayrshire South Ayrshire What are the priority local Financial Inclusion within Fewer people are living in People in SA are confident, outcomes for tackling poverty disadvantaged communities poverty qualified and prepared to and socio-economic inequality? promoted access better job opportunities Everyone in our communities can access the full range of services which help to combat poverty Carers and young carers are supported What are the underpinning Total number of credit union Reduce proportion of children Reduction in SA unemployment indicators and targets that members increased by 15% on living in low income households rate and SIMD unemployment support the delivery of the an annual basis Reduce poverty index - rate outcome? Maintain the number of benefits Percentage of children living in Reduction in percentage adult checks for carers workless households population with no qualifications Reduce percentage of Reduction of number of children datazones that are income living in poverty deprived What are the Board’s top 3 1. Through participation in the CPP 1. # Supporting the Macmillan 1. # Participate in the skills for work actions that contribute to each Financial Inclusion Group, support Palliative Care project, which is programme through the of these outcomes? the increased take up of money running a project until March successful bid for funding from advice and debt management, 2011 to increase the incomes of the Department for Work and including the provision of people in Ayrshire and Arran, Pensions to deliver a pre information and access to low cost by ensuring that robust referral employment training course for financial services. This is achieved management processes are in people who are currently by facilitating referral pathways to place. unemployed. The resultant enable 500 over 60s in hospital to Skills Academy programme access benefits advice annually provides an opportunity to build and through the provision of on partnerships and shared financial advice to carers by the visions with Job Centre Plus Carers Centre. and local partners in tackling poverty and unemployment. The programme offers opportunities for pre employment training with the objective of providing participants with the knowledge,

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TACKLING POVERTY AND SOCIO ECONOMIC INEQUALITY

East Ayrshire North Ayrshire South Ayrshire What are the Board’s top 3 skills and confidence required to actions that contribute to each gain employment within both of these outcomes? NHS Ayrshire and Arran and (continued) with other employers. It is proposed to engage with local authority partners to develop this programme to incorporate similar pre employment training placements and opportunities for employment within both health and the three local authority areas. 2. # Taking forward practical work 2. Optimise x disposable x income 2. # The Condition Management in respect of ‘Health Works’, for through lifestyle advisers who are Programme is a joint initiative example, raising awareness of based in GP Practices. between NHS Ayrshire and the health benefits of work, and Arran and Jobcentre Plus and developing and delivering Increase access to lifestyle supports rehabilitation with training for public sector staff. advisers working from within GP individuals on Incapacity Benefit This is at an early stage with practices and hospital settings or other health related benefits. links being established across who give advice on smoking, It introduces people to a team programmes supporting those on healthy eating, alcohol and with NHS professionals who health related benefits (Condition mental wellbeing, and direction to can give them information and Management Programme) and key services. advice, and enable them to Working Health Services. The develop their own action plan to pilot is offering support and manage their health condition interventions to enable people better - aiming to return to some working in small and medium kind of work. sized enterprises to better manage their health at work. 3. Provide vocational rehabilitation 3. Optimise opportunities for income 3. The NHS is supporting the services to support people to maximisation through Family consolidation of the work of the stay or get back into employment Connexions, ‘Look Ahead’ Girvan Community Garden mental health support project and Group, a community led Initiative piloted with local the user led ‘Club House’ initiative, through the provision business to support staff back supported by the Scottish of a Green Gym and the into work by 2010. Association of Mental Health development of volunteering (SAMH) and Keep Well to allow opportunities within the new

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192

TACKLING POVERTY AND SOCIO ECONOMIC INEQUALITY

East Ayrshire North Ayrshire South Ayrshire What are the Board’s top 3 Development of new clients access to these Girvan Community Hospital. actions that contribute to each rehabilitation and services. The project also links to the of these outcomes? enablement model in East Future Jobs Fund and has two (continued) Ayrshire, which will involve a work placements. single point of contact for NHS and Council Services involving a range of NHS services. How will the Board performance Performance relating to all Quarterly reporting on performance Fifty percent of Skills Academy manage these contributions? actions/targets above is included in to Community Health Partnership, participants in employment with quarterly exception reporting and Community Planning Partnership NHS or other employer and within annual reporting through the CHP management group and three months of course completion. Committee, which is a sub Group of Community Planning Partnership Condition Management activity NHS Ayrshire and Arran Board and Board. information is submitted to the East Ayrshire Community Planning Community Planning Partnerships and Partnership Board. (CPPS) and performance management measures are being The Improving Health and Wellbeing developed. Action Plan can be accessed at: www.eastayrshirecommunityplan.org The Green Gym initiative is limited to 15 people per week. Registration is taken weekly and quarterly evaluation reports are provided by the BTCV (British Trust Conservation Volunteers). After the full pilot year, these, and final evaluation report will inform the basis of future roll out.

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193

ECONOMIC RECOVERY

East Ayrshire North Ayrshire South Ayrshire What are the priority local Growth in East Ayrshire’s business More people are in work and Businesses in SA are outcomes for supporting base. training enterprising, innovative and economic recovery? Skills capacity of the local workforce equipped to succeed in a increased and ensuring our young changing world people are properly prepared for the SA has the right infrastructure world of work in place to support business Good quality job opportunities are aspirations available which are accessible to Research and innovation in local people SA is enhanced People in SA are confident, qualified and prepared to access better job opportunities What are the underpinning Increase the proportion of school Percentage of working age Number of businesses in SA indicators and targets that leavers in positive and sustained population in employment planning more than 20 support the delivery of the destinations (close the gap between Percentage of working age redundancies supported by outcome? East Ayrshire and the Scottish population claiming key Economic Taskforce average by 2011) benefits Number of Knowledge Reduce the number and percentage Transfer Partnerships of adults of working age claiming established Incapacity Benefit (by 2011) What are the Board’s top 3 Through participation in the 1. During 2010, a training pack for 1. Involvement in the Get Ready actions that contribute to each Employability Forum. frontline staff will be delivered for Work scheme where work of these outcomes? by Public Health Practitioners placements are offered to 1. Support the development of locally to raise awareness of young people 16-19 not in employability programmes for the benefits of work to health education, employment or workless people, including for client groups who may be training and pre-employment innovative, progressive partnership furthest from the labour training, a 13 week placement approaches which address the needs market. composed of 3 weeks at of the individual and the labour college and a 10 week work market. (The Delivering Community placement with NHS Ayrshire Regeneration Action Plan can be and Arran. accessed at: www.eastayrshirecommunityplan.org)

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194

ECONOMIC RECOVERY

East Ayrshire North Ayrshire South Ayrshire What are the Board’s top 3 2. Contribute to the provision of a 2. As a standard, aim to pay 2. # Ayrshire wide Working Health actions that contribute to each nationally recognised programme of invoices from small and Service targeting Small and of these outcomes? training for staff, volunteers and local medium sized enterprises Medium Enterprises, and (continued) people with a specific focus on within ten days. To facilitate seeking to support existing promoting positive physical and this, the number of pay line employees in relation to mental health. (The Promoting runs have been increased to retention, recovery and Lifelong Learning; and Improving two per week. rehabilitation. This involves a Health and Wellbeing Action Plans health line service that offers can be accessed at: initial personalised support www.eastayrshirecommunityplan.org) followed by enhanced referral to NHS (or other) services.

3. Lead on the provision of vocational 3. Participation in the Workforce/ 3. Health Promotion Officer rehabilitation services to support Employability groups in each Workplaces has developed people to stay or get back into work LA area in support of this, health promotion actions in the (The Improving Health and Wellbeing NHS Ayrshire and Arran has small workplace (up to 50 Action Plan can be accessed at: established an Ayrshire wide employees) and a pilot is www.eastayrshirecommunityplan.org) working group to drive action planned, which will involve around work, health and providing information to the wellbeing. participating workplaces on what is required of them. The intention is to assist in identifying the areas of health most important to employees and offer support to promote staff health around these areas. How will the Board Progress is being made to establish a Quarterly reporting on Number of repeat areas seeking performance manage these common IT performance management performance to the CHP to accept young people who are contributions? system. The Four-yearly Review of the Inequalities in Health Group, to on the Get Ready for Work Community Plan is also being CHP Committee and Community Programme. progressed to integrate performance Planning Partnership management, ensuring explicit links management group, and Working Health Service activity between the SOA, thematic Action Plans Community Planning Partnership information submitted to NHS and Partners’ Service Plans, as Board, and through the Lanarkshire who monitors this on appropriate. Population Health Work our behalf. Programme.

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195

ECONOMIC RECOVERY

East Ayrshire North Ayrshire South Ayrshire How will the Board performance Performance relating to all Financial reporting is through usual The pre-award work with Small and manage these contributions? actions/targets in respect of routes. Medium Enterprises (SME) should (continued) Improving Health and Wellbeing are result in increased sign up for included in quarterly exception Healthy Working Lives (HWL) reporting and annual reporting Awards. This will be managed through the CHP Committee, which through the HWL systems. The is a sub Group of NHS Ayrshire and percentage of SMEs signing up to Arran Board and East Ayrshire HWL lives will be a success Community Planning and measure. Partnership Board.

Delivering Community Regeneration and Lifelong Learning are performance managed by quarterly exception reporting to the Joint Officers’ Group and annually to the CPP Board.

Links to the Delivering Community Regeneration Action Plan, Improving Health and Wellbeing Action Plan, and Promoting Lifelong Learning Action Plan can be accessed as above. # denotes actions undertaken on a pan Ayrshire basis

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GLOSSARY OF TERMS

ADP Alcohol and Drug Partnership AJSWMG Ayrshire Joint Strategic Waste Management Group BMI Body Mass Index CARS Conservation Area Regeneration Scheme CCF Coalfield Communities Federation CCT Coalfield Community Transport CfE Curriculum for Excellence CHIP Community Health Improvement Partnership CLHASP Children Learning Health and Supported Play Initiative CHP Community Health Partnership CO2 Carbon dioxide COGS Continuous Opportunities for Gathering and Sharing CPD Continuing Professional Development CPP Community Planning Partnership CSCS Construction Skills Certification Scheme DDA Disability Discrimination Act DTI Department of Trade and Industry DtS Determined to Succeed EACHa East Ayrshire Churches for Homelessness action EDIA Equality and Diversity Impact Assessment ERDF European Regional Development Fund ESF European Social Fund ESOL English for Speakers of other Languages FE Further Education FSF Fairer Scotland Fund FTE Full Time Equivalent GIRFEC Getting It Right For Every Child HE Higher Education HEAT targets Health Improvement, Efficiency, Access and Treatment targets HMIe Her Majesty’s Inspectorate of Education HMP Her Majesty’s Prison ISD Information Services Division (NHS National Services Division) KSB Keep Scotland Beautiful LANTRA Land Based National Training Organisation LEAMS Local Environmental Audit and Management System MCMC More Choices More Chances MiDAS Minibus Driver Assessment Scheme MSYP Member of the Scottish Youth Parliament NEC National Entitlement Card NHS National Health Service NMC National Music Council NOMIS Official labour market statistics provided by the Office for National Statistics NPTC National Proficiency Tests Council PQASSO Practical Quality Assurance System for Small Organisations PSE Personal and Social Education QIO Quality Improvement Officer RCP Restoring Communities Programme

197 SALSUS Scottish Schools Adolescent Lifestyle and Substance Use Survey ScotPHO Scottish Public Health Observatory SCQF Scottish Credit and Qualifications Framework SCRA Scottish Children’s Reporter Administration SEEMIS Education Management Software SGED Scottish Government Education Directorate SHQS Scottish Housing Quality Standard SIMD Scottish Index of Multiple Deprivation SITM Strathclyde Integrated Transport Model SLIMS Consultancy services specialising in economic and labour market analysis and policy development SOA Single Outcome Agreement SPARRA Scottish Patients at Risk of Admission and Re-admission SPI Statutory Performance Indicator SPICE Substance Misuse Prevention in Community Education SPT Strathclyde Partnership for Transport SQA Scottish Qualifications Authority STEAM Scottish Tourism, Evaluation and Monitoring Report SVQ Scottish Vocational Qualification THI Townscape Heritage Initiative TOTS Truth on Teenage Pregnancy WEEE Waste Electrical and Electronic Equipment

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