Annual Performance Report 2019

June 2020

B O A R D O F G O V E R N O R S O F T H E F E D E R A L R E S E R V E S YSTEM

Annual Performance Report 2019

June 2020

B O A R D O F G O V E R N O R S O F T H E F E D E R A L R E S E R V E S YSTEM This and other Board reports and publications are available online at https://www.federalreserve.gov/publications/default.htm. To order copies of Federal Reserve Board publications offered in print, see the Board’s Publication Order Form (https://www.federalreserve.gov/files/orderform.pdf) or contact: Printing and Fulfillment Mail Stop K1-120 Board of Governors of the Federal Reserve System Washington, DC 20551 (ph) 202-452-3245 (fax) 202-728-5886 (email) [email protected] iii

Preface

Congress founded the Federal Reserve System accountable to the general public and the (System) in 1913 as the of the United Congress. States. While established as an independent central • Integrity. The Board adheres to the highest stan- bank, it is subject to oversight by the Congress and dards of integrity in its dealings with the public, must work within the framework of the overall the U.S. government, the financial community, and objectives of economic and financial policy estab- its employees. lished by its enabling statutes. Over time, the Con- gress has expanded the Federal Reserve’s role in the • Excellence. The conduct of , economy and the financial system, as reflected in its responsibility for supervision, and maintenance of mission: the payment system demand high-quality analysis; high performance standards; and a secure, robust As the nation’s central bank, the fundamental infrastructure. The pursuit of excellence drives the mission of the Federal Reserve System is to foster Board’s policies concerning recruitment, selection, the stability, integrity, and efficiency of the and retention of employees. nation’s monetary, financial, and payment systems and to promote optimal economic • Efficiency and effectiveness. In carrying out its performance. functions, the Board recognizes its obligation to manage resources efficiently and effectively on As the governing body of the System, the Board of behalf of the U.S. taxpayer. Governors (Board) guides the operations of the • Independence of views. The Board values the diver- System to promote the goals and fulfill the responsi- sity of its employees, input from a variety of bilities given to the Federal Reserve by the Federal sources, and the independent professional judg- Reserve Act. The Board conducts research, analysis, ment fostered by the System’s regional structure. It and policymaking related to domestic and interna- relies on strong teamwork and consensus building tional financial and economic matters; supervises to mold independent viewpoints into coherent, and regulates certain U.S. financial institutions and effective policies. activities; oversees the operations and activities of the Federal Reserve Banks, including important Additional information on the Board and the System aspects of the nation’s payments system; and plays can be found in its Purposes & Functions document an important role in promoting consumer protec- and throughout its public website.1 tion, fair lending, and community development. The mission and activities of the Board are grounded in its institutional values: 1 Purposes & Functions is available at https://www.federalreserve • Public interest. In its actions and policies, the .gov/aboutthefed/pf.htm, and the Board’s public website is Board seeks to promote the public interest. It is available at https://www.federalreserve.gov/.

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Contents

Introduction ...... 1

Overview of 2016–19 Accomplishments ...... 3 Strategic Pillar 1: Project Development and Resource Allocation ...... 3 Strategic Pillar 2: Workforce ...... 4 Strategic Pillar 3: Physical Infrastructure ...... 4 Strategic Pillar 4: Technology ...... 5 Strategic Pillar 5: Data ...... 5 Strategic Pillar 6: Public Engagement and Accountability ...... 6

Key 2019 Accomplishments ...... 7

Strategic Pillar 1: Project Development and Resource Allocation ...... 9 Objective 1.1: Establish effective processes and policies to manage priorities and enable resource allocation in support of current, expanded, or emergent mission priorities...... 9 Objective 1.2: Develop and apply repeatable processes and project management capabilities...... 10 Objective 1.3: Foster coordination of substantive work and communication within and across divisions and the System...... 10

Strategic Pillar 2: Workforce ...... 13 Objective 2.1: Foster an inclusive and collaborative work environment that recognizes, appreciates, and effectively utilizes the talent, skills, and perspectives of every employee...... 13 Objective 2.2: Attract diverse, highly qualified talent...... 14 Objective 2.3: Retain valued employees through human resource best practices...... 15 Objective 2.4: Develop the next generation of Board leaders...... 15

Strategic Pillar 3: Physical Infrastructure ...... 17 Objective 3.1: Develop and maintain a long-term space strategy that enhances the ability of the Board staff to carry out its mission...... 17 Objective 3.2: Enhance the usability of existing space to provide a secure, modern environment that meets the needs of the workforce, promotes efficiency, supports resiliency and continuity efforts, and maximizes productivity...... 17 Objective 3.3: Develop and implement best practices for efficiently managing space...... 18

Strategic Pillar 4: Technology ...... 19 Objective 4.1: Develop, implement, and maintain a Boardwide technology roadmap driven by business needs that consistently improves the computing environment while strengthening a risk-based information security program...... 19 vi

Objective 4.2: Create and maintain a research and development (R&D) culture and environment that allows for technology evaluation and innovation outside of the necessary constraints of the production environment...... 20 Objective 4.3: Continuously enhance the mobile environment to meet requirements for information access, ease of use, and information security...... 20 Objective 4.4: Provide the ability for Board employees to collaborate effectively with a wide variety of partners, including those within the Board, the System, and broader communities...... 20 Objective 4.5: Evaluate the information technology service-provisioning model across the Board and the System to ensure alignment and promote service and cost efficiencies...... 21

Strategic Pillar 5: Data ...... 23 Objective 5.1: Strengthen the Board’s governance of its data assets to increase their quality, reliability, and usability...... 23 Objective 5.2: Improve the data architecture, processes, and data storage technology to respond with greater agility and efficiency to emerging business needs for data, while facilitating controlled sharing and the movement of data to get the right data to the right people at the right time...... 23 Objective 5.3: Create and maintain an R&D culture and a stand-alone R&D environment so that the Board’s ability to evaluate and innovate regarding new data sets, tools, and policies is improved...... 24 Objective 5.4: Improve Board staff’s ability to find what data are available and how to access them to be more effective, and to more easily recognize and account for data gaps and overlaps...... 24

Strategic Pillar 6: Public Engagement and Accountability ...... 25 Objective 6.1: Provide information on issues spanning the full range of the Board’s mission that enhances public understanding of the Board and its policy decisions and that allows the Congress and the public to assess the effectiveness and efficiency of the Board in fulfilling its responsibilities...... 25 Objective 6.2: Clearly communicate the rationale underlying the Board’s decisions across a range of topics, including monetary policy, regulatory policy, payment system policy, and supervisory actions...... 28 Objective 6.3: Expand the extent and effectiveness of engagement and collaborations with external entities, as appropriate...... 29 Objective 6.4: Gather information, views, and perspectives on issues related to the Board’s mission from a wide range of constituencies, including consumers, businesses, financial sector participants, community groups, researchers, and elected and other public officials...... 31 1

Introduction

The Board of Governors of the Federal Reserve mission through public engagement and System’s (Board) Strategic Plan 2016–19 (Plan) iden- accountability. tified strategic priorities and framed critical organi- zational challenges.2 In developing the Plan, the This document summarizes the Board’s accomplish- Board considered its ongoing operations and sup- ments toward achieving the objectives identified in port functions, stakeholder feedback, external envi- the Annual Performance Plan 2019.3 In addition, this ronment, and the influence of these factors on its report contains a brief overview of the Board’s most mission and operations. The Board organized the significant accomplishments throughout the Plan’s Plan into six strategic pillars to guide investments, four-year performance period. However, given the align resources, and implement changes over the large scope of work performed by the Board, not all four-year planning period to best advance the activities are identified within this document. Board’s mission. Throughout this period, senior leadership reassessed priorities taking into account changing circum- 1. Project development and resource allocation. stances and environmental factors and adjusted pri- Improve project management capabilities and orities and resources to best fulfill its mandate from align resources to support current and emerging the Congress to promote maximum employment and programs central to the Board’s mission. price stability, along with its responsibilities to pro- 2. Workforce. Uphold the Board as a sought-after mote the stability of the financial system. place to work that attracts highly qualified indi- viduals and embraces the range of similarities The Board recognizes there are differences between and differences each individual brings to the government and private-sector strategic planning workplace, including thought, experience, and and the measurement of those efforts. While private- background. sector planning often relies on measures of revenue, 3. Physical infrastructure. Build a productive, col- the Board measures its performance relative to pub- laborative work environment through the tailored lic policy objectives and statutory responsibilities. use of space, technology, and design. The Board issues these reports in the spirit of the 4. Technology. Empower operational excellence, effi- Government Performance and Results Act (GPRA) ciency, and security through innovative technol- of 1993, which requires federal agencies to prepare a ogy platforms. strategic plan covering a multiyear period and sub- 5. Data. Research, analyze, and respond to eco- mit an annual performance plan and an annual per- nomic and financial developments, challenges, formance report. Although the Board is not covered and issues, as well as safety and soundness, con- by GPRA, the Board voluntarily complies with the sumer protection, and financial stability risks spirit of the act and, like other federal agencies, pre- through enhancement of the Board’s data man- pares a strategic plan as well as an annual perfor- 4 agement and analytics environment. mance plan and an annual performance report. 6. Public engagement and accountability. Increase understanding and appreciation of the Board’s 3 The Annual Performance Plan 2019 is available on the Federal Reserve’s website at https://www.federalreserve.gov/ 2 The Strategic Plan 2016–19 is available at https://www publications/files/2019-gpra-performance-plan.pdf. .federalreserve.gov/publications/gpra/files/2016-2019-gpra- 4 GPRA reports are available at on the Federal Reserve’s website strategic-plan.pdf. at https://www.federalreserve.gov/publications/gpra.htm. 2 Annual Performance Report 2019

As required by the , the Board cussed in the approved budgets of the Board and the also annually submits to the Congress the Annual 12 Federal Reserve Banks.5 Report describing the operations of the Federal Reserve System for the previous year, as well as a 5 The Annual Report is available on the Federal Reserve’s website detailed explanation of the plans and resources dis- at https://www.federalreserve.gov/publications/annual-report. 3

Overview of 2016–19 Accomplishments

When the Board assessed its needs for the 2016–19 Strategic Pillar 1: Project performance period, it identified a broad array of challenges related to a number of environmental fac- Development and Resource tors, including the need to address risks to the bank- Allocation ing industry, financial markets, and consumers resulting from the evolution of financial products Goal: Improve project management capabilities and and services, the complexities related to the imple- align resources to support current and emerging pro- mentation of statutory changes to regulation, shift- grams central to the Board’s mission. ing workforce demographics, and innovations in data and technology. The Board also acknowledged the Throughout the performance period, the Board changing nature of work, which has become increas- responded quickly and effectively to new challenges ingly demanding, complex, and interdependent by applying best practices and systematically leverag- among rapidly changing business models, processes, ing resources throughout the organization. The and technologies. Board reviewed its administrative support processes and identified changes to ensure the processes con- The Plan identified the Board’s priorities across six tinued to operate efficiently. Additionally, the Board strategic pillars and served as a guide for implement- implemented enhanced processes for prioritizing and ing strategic initiatives and aligning resources. allocating resources. Key accomplishments are listed Throughout the performance period, the Board com- below. mitted to expanding its interdisciplinary infrastruc- • Improved budget-forecasting methodology and ture to support its objectives in the regulation, super- enhanced performance monitoring, which reduced vision, and financial stability areas while continuing forecasting cycle time and resulted in timelier, to promote economic recovery and price stability. more relevant performance information.

Given the importance of accountability and trans- • Initiated an operational Enterprise Risk Manage- parency, the Board also enhanced its ongoing efforts ment (ERM) program to enhance risk- to provide clear communication on its activities and management processes. to inform the public and the Congress through both • Oversaw System efforts to define, procure, and traditional and nontraditional channels. The Board implement new Enterprise Resource Planning sought out the views of the public, financial institu- (ERP) applications, allowing the Federal Reserve tions, and other U.S. financial regulatory agencies to Banks to implement efficient, cost-effective, and further develop programs and promote a stable strategic long-term solutions. financial system. • Formulated a process for developing potential The following is an overview of the Board’s accom- senior leaders, including engaging a diverse leader- plishments during the four-year performance period ship pool and enhancing their familiarity with the for each strategic pillar; specific details by year are Board and System. 6 available in the Board’s annual performance reports. • Collaborated with the Bureau of Engraving and Printing to develop a design process for the next family of , including evaluating common themes and security features. 6 The annual performance reports are available on the Federal Reserve’s website at https://www.federalreserve.gov/ • Led a System initiative that conducted “rural lis- publications/gpra.htm. tening sessions” to gather input from consumers, 4 Annual Performance Report 2019

small business owners, and other community orga- organization. Efforts during the performance period nizations on the impact of bank and bank branch supported long-standing programs that promote closures on rural community members. equal employment and workforce diversity, and fos- ter an inclusive and collaborative work environment. • Participated actively in business continuity, crisis The Board enhanced its human resource practices management, and cybersecurity exercises to ensure and continued to refine a competitive compensation organizational readiness in emergency situations. and benefits program to retain top talent. Key • Drafted, finalized, and approved the Board’s Stra- accomplishments are listed below. tegic Plan 2020–23, published in December 2019.7 • Expanded recruitment activities and focused on attracting diversity in applicants by participating During the performance period, the Board estab- in a variety of events, including those hosted by lished policies in support of supervisory and regula- the Association of Latino Professionals for tory priorities. Notable efforts include those listed America, Prospanica (The Association of Hispanic below. Professionals), and the National Black MBA Asso- • Finalized rules that tailor the regulations for ciation, Inc. domestic and foreign banks to more closely match • Developed and implemented a New Employee Ori- their risk profiles. The rules reduce compliance entation program, which enhanced onboarding requirements for firms with less risk, while main- classroom time and improved the experiences of taining the most stringent requirements for the incoming employees. largest and most complex banks. • Designed and initiated a volunteer employee initia- • Issued final rules under the Economic Growth, tive, called the Board Ambassadors team, allowing Regulatory Relief, and Consumer Protection Act employees to assist at campus recruiting events and (EGRRCPA), which expanded the number of for- professional career fairs. eign bank insured depository institutions that qualify for 18-month examinations, expanded the • Published annually the Report to the Congress on applicability of the small bank holding company the Office of Minority and Women Inclusion, which policy statement, streamlined regulatory reporting describes diversity and inclusion activities under- 8 requirements for small institutions, and amended taken at the Board. the liquidity coverage ratio requirements to treat • Since fall of 2016, jointly taught the class "Finan- certain municipal obligations as high-quality liquid cial Literacy/Data Analysis with R" to undergradu- assets. ate and graduate economics students at Howard • Adopted the Total Loss-Absorbing Capacity final University and other local colleges, as part of the rule and provided interagency information and fre- Board's initiative to strengthen financial literacy quently asked questions on how the financial insti- and encourage a diversity of perspectives and tutions may begin to submit self-assessments of backgrounds in the economics profession. their diversity policies and practices. Strategic Pillar 3: Physical Strategic Pillar 2: Workforce Infrastructure

Goal: Uphold the Board as a sought-after place to Goal: Build a productive, collaborative work environ- work that attracts highly qualified individuals and ment through the tailored use of physical space, tech- embraces the range of similarities and differences each nology, and design. individual brings to the workplace, including thought, experience, and backgrounds. During the strategic planning process, the Board rec- ognized the need for a long-term strategy for manag- The Board is committed to furthering efforts to pro- ing space that aligned space requirements with pro- mote a diverse workforce and a climate that is jected workforce growth. The Board evaluated the respectful of differing views across all levels of the changing needs of its workforce and recognized the

7 The Strategic Plan 2020–23 is available on the Federal Reserve’s 8 The annual Report to the Congress on the Office of Minority and website at https://www.federalreserve.gov/publications/2020-23- Women Inclusion is available at https://www.federalreserve.gov/ strategic-plan.htm. publications/minority-women-inclusion.htm. June 2020 5

growing need to collaborate across organizational ance with the National Institute of Standards and and geographical boundaries. Leadership empha- Technology’s authentication requirements. sized efficiency, resulting in a long-term plan to con- • Completed security reviews for the initial set of solidate the workforce into as few locations as pos- national applications. sible, while meeting contingency needs and consider- ing environmental impact. The renovation of the • Completed migration activities for all mainframe Board’s facilities represents a critical step toward cre- dependent applications and began the process of ating a modern and efficient workplace, while decommissioning outdated datasets and the enhancing occupant safety and security. The Board mainframe. continued the renovation of the William McChesney • Developed a framework for evaluating cloud ser- Martin Jr. Building (Martin), as well as moderniza- vices, including establishing guidelines for assess- tion and build-out projects at all facilities, which ing the security of such services. include the achievements listed below. • Acquired the 1951 Constitution Avenue NW (1951) Building. Strategic Pillar 5: Data • Awarded the contract for architectural and engi- Goal: Research, analyze, and respond to economic and neering services and received conceptual designs in financial developments, challenges, and issues, as well support of the planned renovations at the 1951 as safety and soundness, consumer protection, and and Marriner S. Eccles (Eccles) buildings. financial stability risks through enhancement of the • Awarded the contract for a Basis of Design at the Board’s data management and analytics environment. New York Avenue (NYA) Building. Throughout 2016–19, the Board worked to strengthen and improve its data governance policies, Strategic Pillar 4: Technology processes, and standards for assessing new data acquisitions and ensuring appropriate access to data Goal: Empower operational excellence, efficiency, and across the organization. The Board developed and security through innovative technology platforms. instituted effective data policies and procedures backed by sufficient, secure, and scalable storage During the performance period, the Board focused capacity to ensure employees get timely access to on evolving its computing environment to support data. Furthermore, the Board invested in modern- expanding business demands. The Board advanced ized technology, processing systems, and business its computing infrastructure to adjust to rapid tech- analytics to meet increased data demands. nological change, while addressing the increasing sophistication of cyber threats and maintaining the Communication efforts focused on expanding security of critical information assets. Additionally, employees’ awareness and understanding of available the Board continued efforts to improve access to data across the organization, in support of transpar- information assets among an increasingly mobile ency and open data initiatives. Notable accomplish- workforce, while enhancing electronic collaboration ments are listed below. capabilities within and outside the System. Key • Enhanced the Information Collection Coordina- accomplishments are listed below. tion workflow system to allow for greater response • Conducted robust security and compliance reviews agility and data storage capabilities. to ensure readiness against cyber threats. • Implemented the Records Email Vault solution to • Sustained a secure production environment for be consistent with the National Archives and enterprise-level, high-performance computing to Records Administration’s approach for automatic support analysis of large data sets, quantitative retention of email and instant messages. analysis, and stress-testing activities. • Completed the search and navigation design for • Completed enforcement of Personal Identity Veri- the Board’s internal search and discovery tool, fication card authentication for all users in compli- allowing users to browse and discover information 6 Annual Performance Report 2019

about the Board, including enabling searches for • Annual Report on Preserving Minority Depository speeches and testimony. Institutions, an annual report to the Congress on interagency efforts to preserve and promote Minority Depository Institutions. Strategic Pillar 6: Public Engagement and Accountability • Report on the Economic Well-Being of U.S. House- holds, which shares the wide range of financial challenges and opportunities facing individuals Goal: Increase understanding and appreciation of the and households in the United States based on the Board’s mission through public engagement and information received from the Survey of House- accountability. hold Economics and Decisionmaking (SHED). Across the performance period, the Board advanced • Supervision and Regulation Report, which summa- efforts to build awareness and understanding of its rizes current banking system conditions and recent mission, policies, and operations with the public and supervisory and regulatory actions. the Congress through a variety of communication vehicles. The Board collaborated with external enti- During the performance period, the Board enhanced ties to inform its policy decisions, which provided a its transparency by providing detailed communica- more complete understanding of the economy and tion and analysis on important areas affecting the financial system and contributed to activities that banking system and U.S. economy. A few high- enhanced the resiliency of the financial sector. lighted activities are listed below.

Staff researched a wide array of policies and guid- • Hosted a town hall meeting with educators from ance on supervisory programs and addressed legisla- across the country, which was live-streamed to the tive mandates or changes. Together with the Federal public, where both the in-person audience and par- Reserve Banks, the Board engaged with the public ticipants at the Federal Reserve Banks provided on an extensive range of issues, pursued a broad questions. research agenda focused on the economy and finan- • Hosted a series of roundtables across the country cial markets, and worked to assess potential risks to gather feedback from bankers and community that could threaten economic and financial stability. groups on the current state of, and potential revi- sions to the Community Reinvestment Act (CRA) A core component of the Board’s work includes regulations. research to help inform policy decisions. Throughout 2016–19, the Board published its research on its pub- • Co-hosted, together with the lic website, including Finance and Economics Discus- of Chicago, the biennial Federal Reserve System sion Series (FEDS) Notes and its International Community Development Research Conference, Finance Discussion Papers (IFDP) series.9 Several Renewing the Promise of the Middle Class. key published reports are listed below. • Hosted a Housing Supply Convening to explore • Financial Stability Report, which summarizes the the current housing shortage in the United States framework for assessing the resilience of the U.S. and associated policies. financial system and presents the current assessment. • Explored intercity patterns of income and race to help inform public policy around poverty • Monetary Policy Report, submitted to the Congress alleviation. with an enhanced summary of material on finan- cial stability developments, detailed coverage of • Introduced the Board’s first iTunes podcast, The the economic experiences of major demographic Noteworthy Podcast, which discusses the history, groups, a special box on market liquidity, and use, and designs of Federal Reserve notes. included a new box that explains the basics of • Released scenarios banks and supervisors will use monetary policy rules. for the Comprehensive Capital Analysis and Review 9 See the Federal Reserve’s website at https://www.federalreserve (CCAR) and stress test exercises. .gov/econres.htm. 7

Key 2019 Accomplishments

In 2019, the Board accomplished many projects and original analysis about the financial conditions and initiatives in support of its mission. While not an experiences of consumers and communities.12 exhaustive list, the following highlights key accom- • The Board’s plishments throughout the organization. Perspectives from Main Street: Stake- holder Feedback on Modernizing the Community A core component of the Board’s work includes Reinvestment Act report summarized feedback received from bankers and communities across the research and outreach to help inform policy deci- 13 sions. In 2019, the Board released the sixth annual country. Report on the Economic Well-Being of U.S. House- • The Bank Branch Access in Rural Communities holds, which provided insights from the survey on report examined how rural consumers and small individuals’ income, employment, expenses, bank businesses use bank branches and how rural com- and credit access, housing decisions, education, stu- munities have been affected by branch closures.14 dent loans, and retirement.10 • Housing Affordability in the U.S.: Trends by Geog- The Board also conducted a national survey of raphy, Tenure, and Household Income, a paper Community Development Financial Institutions to exploring where and for whom housing affordabil- gain insight into specific areas where these institu- ity is getting worse, better, or staying the same, in tions work to support community economic develop- order to focus new light on the differential experi- ment, including Opportunity Zones, the moderniza- ences of various groups.15 tion of the CRA, and the impact of the partial fed- eral government shutdown in early 2019. The Board, in collaboration with other financial Additionally, the Board collaborated with colleagues regulatory agencies, adopted final rules to tailor from across the System on 14 Fed Listens events, as regulations for domestic and foreign banks to part of a comprehensive public review of the strat- • more closely match their risk profiles, egy, tools, and communication practices used to achieve the System’s dual mandate of maximum • exclude community banks from the Volcker rule, employment and price stability.11 • increase the threshold for residential real estate In 2019, the Board published several reports and appraisal requirements, and articles to enhance transparency and provide detailed communication and analysis on important 12 areas affecting the banking system and U.S. See the Federal Reserve’s website at https://www.federalreserve .gov/publications/consumer-community-context.htm. economy. These include the following publications: 13 See the Federal Reserve’s website at https://www.federalreserve • Consumer & Community Context, the inaugural .gov/publications/files/stakeholder-feedback-on-modernizing- the-community-reinvestment-act-201906.pdf. and second issues of an article series featuring 14 See the Federal Reserve’s website at https://www.federalreserve .gov/publications/bank-branch-access-in-rural-communities 10 See the Federal Reserve’s website at https://www.federalreserve .htm. .gov/newsevents/pressreleases/other20190523b.htm. 15 See the Federal Reserve’s website at https://www.federalreserve 11 See the Federal Reserve’s website at https://www.federalreserve .gov/econres/notes/feds-notes/housing-affordability-in-the-us- .gov/monetarypolicy/review-of-monetary-policy-strategy-tools- trends-by-geography-tenure-and-household-income-20190927 and-communications-fed-listens-events.htm. .htm. 8 Annual Performance Report 2019

• allow community banks to adopt a simple leverage Payment System under the auspices of the Strategies ratio to measure capital adequacy.16 for Improving the U.S. Payment System. Significantly, the Board announced the Federal Reserve’s decision The Board also issued two final rules to limit the use to develop a new, real-time payment and settlement of the “qualitative objection” in its CCAR exercise. service called the FedNow Service in support of faster payments in the United States.17 Throughout the year, the Board worked collabora- tively with a variety of academic, community, and Work efforts continued to support long-standing financial stakeholders to understand the diverse posi- programs that promote equal employment and work- tions on issues germane to economic stability while force diversity, and foster an inclusive, collaborative continuing to foster public engagement and account- work environment that recognizes, appreciates, and ability. The Board hosted a series of 29 roundtables effectively utilizes the talent, skills, and perspectives to contemplate revisions to the CRA and hear stake- of every employee. The Board began its rollout of holder feedback. Together with the Federal Reserve Civil Treatment Training, designed to provide Bank of Chicago, the Board co-hosted the biennial employees with new skills to create a more inclusive Federal Reserve System Community Development and productive workplace. The Board evolved its Research Conference, Renewing the Promise of the data capabilities and technological infrastructure by Middle Class. In addition, the Board hosted a town developing a public statement repository, which hall meeting, live-streamed to the public with educa- includes speeches and testimony, and enriching the tors from across the country. newly established taxonomies to support public statement search capabilities. The Board advanced efforts to further safety and efficiency in the payment system by hosting the inau- Work continued on the Board’s physical infrastruc- gural Payment, Clearing, and Settlement Summit to ture, progressing on the renovation of the Martin foster knowledge and relationship-building. The Building and the initial preparation for the renova- Board contributed to the Federal Reserve-issued tion of the 1951 and Eccles buildings. The Board paper entitled Synthetic Identify Fraud in the U.S. incorporated Leadership in Energy and Environmen- tal Design (LEED) standards and practices for the 16 See the following for more information: Martin Building renovation and planned renovations • Federal Reserve news release, https://www.federalreserve.gov/ of the 1951 and Eccles buildings.18 newsevents/pressreleases/bcreg20191010a.htm • Federal Reserve news release, https://www.federalreserve.gov/ 17 See the Federal Reserve’s website at https://www.federalreserve newsevents/pressreleases/bcreg20191008a.htm .gov/newsevents/pressreleases/other20190805a.htm. 18 • Federal Register, https://www.federalregister.gov/documents/ Leadership in Energy and Environmental Design (LEED) stan- 2019/10/08/2019-21376/real-estate-appraisals dards is a certification program devised in 1994 by the U.S. Green Building Council to encourage sustainable practices • Federal Reserve news release, https://www.federalreserve.gov/ design and development by means of tools and criteria for per- newsevents/pressreleases/bcreg20191029a.htm formance measurement. 9

Strategic Pillar 1: Project Development and Resource Allocation

Goal: Improve project management capabilities and ate risk focus, including with respect to: the System align resources to support current and emerging pro- Information Technology Strategic Plan; the grams central to the Board’s mission. System’s program to define, procure, and imple- ment new Enterprise Resource Planning (ERP) applications; and the assessment of Reserve Bank Objective 1.1: Establish effective management and risk culture. processes and policies to manage —Revised the Reserve Bank oversight model priorities and enable resource through regular engagement with the Reserve allocation in support of current, Banks and their respective Product Offices, expanded, or emergent mission allowing for efficient scoping of oversight work performed while on-site, as well as an expanded priorities. understanding of the related work across the System. The Board will develop and enhance processes and  policies for prioritizing and allocating resources that Designed and implemented a continuous allow the organization to respond quickly and effec- monitoring framework and collaborated with tively to new challenges as well as changes to existing the System to explain the evolution of the requirements. Board’s oversight approach of Reserve Banks.  Engaged in the oversight of the ERP program Projects and Initiatives by supporting Reserve Bank leadership • Foster a culture of fiscal stewardship and transpar- involvement in strategic decisions related to ency by improving stakeholder communication, process standardization and decisionmaking increasing accuracy of the multiyear operating rights. budget and expense forecasts, and leveraging more • Support the System’s efforts to ensure its leader- automated tools. ship, over time, becomes more representative of —Initiated a program to upgrade the Board’s American society and therefore better able to pro- financial, procurement, and human capital man- vide the diversity of perspective that is critical for agement systems, including appointing a pro- discharging, as effectively as possible, the range of gram executive to coordinate activities. responsibilities set forth in the Federal Reserve Act. • Complete pilot risk assessment in each of the Board’s divisions and pilot a risk event capture —Progressed effort to deepen the pool of potential and reporting process. future leaders in the System. —Advanced the implementation of the ERM pro-  Hosted over 30 System leaders at the Board gram by conducting division risk assessments, for The FRS: View from the Board event to including for the financial, procurement, and support the development and engagement of human capital management systems project, and key System leaders and offer the opportunity by completing the pilot for the Risk Event Cap- to understand the Board’s structure, role, ture and Reporting tool. responsibilities, and current agenda while engaging with a cross-section of its leadership. • Enhance Reserve Bank oversight processes for increased effectiveness and to ensure an appropri- 10 Annual Performance Report 2019

Objective 1.2: Develop and apply in consumer financial services markets and on new consumer and small business markets and develop- repeatable processes and project ments, as well as inform stakeholders on significant management capabilities. events affecting consumers and communities.

The Board must be able to execute new and ongoing —Hosted a panel of experts to share their research projects successfully using project management capa- and perspectives on wealth disparities across key bilities and implementing best practices. population groups, including women, people with disabilities, and racial minorities, with staff Projects and Initiatives from across the System. • Enhance the security, resilience, and educational —Hosted the inaugural Payment, Clearing, and elements of the U.S. currency program by working Settlement Summit to foster knowledge and with the U.S. Department of the Treasury and the relationship-building among the financial mar- Bureau of Engraving and Printing to design a new, ket infrastructures (FMI) and bank supervisory highly secure family of banknotes that can be effi- and policy communities. ciently produced. —Sponsored a seminar featuring researchers from —Explored options for a new family of Federal University of California Berkeley to discuss their Reserve banknotes in collaboration with the paper, Consumer-Lending Discrimination in the Bureau of Engraving and Printing. FinTech Era, which helped inform the System’s staff workgroup on fintech that is monitoring —Met with suppliers of currency security features the potential benefits and risks in this growing under development to consider possible integra- area of the financial industry.19 tion strategies for new design notes, explore low- fidelity concepts, and discuss requirements for —Testified before the House Financial Services security, manufacturability, and seamless func- Subcommittee on Consumer Protection and tionality in commerce. Financial Institutions on the Board’s role in pre- • serving and promoting minority depository Maintain the investment review process to ensure 20 ongoing oversight, measurement, and governance institutions. of large and significant strategic projects, including —Issued a joint statement, resulting from the those identified as part of the budget process, to working group established by the Board, the ensure senior leadership has relevant and timely Treasury’s Office of Terrorism and Financial information to make informed decisions. Intelligence, and the Financial Crimes Enforce- —Reviewed 19 projects as part of the Investment ment Network (FinCEN), to improve transpar- Review Board’s evaluation and monitoring of ency into the risk-focused approach to Bank projects deemed to have significant or strategic Secrecy Act (BSA)/anti-money-laundering impact on the operating and capital budget of (AML) supervision. the Board. —Released the inaugural and second issues of Consumer & Community Context, an article Objective 1.3: Foster coordination of series featuring original analysis by System researchers about the financial conditions and substantive work and communication experiences of consumers and communities.21 within and across divisions and the —Chair Powell spoke at a conference in the Missis- System. sippi Delta on the challenges of rural communi- ties’ access to economic development and finan- The Board will continue to collaborate across divi- cial services opportunities in a speech, “Encour- sions and the System and enhance communication by using shared tools and implementation of best 19 Consumer-Lending Discrimination in the FinTech Era is available practices. at http://faculty.haas.berkeley.edu/morse/research/papers/ discrim.pdf. Projects and Initiatives 20 See the Federal Reserve’s website at https://www.federalreserve .gov/newsevents/testimony/lindo20191120a.htm. • Implement Systemwide initiatives to encourage 21 See the Federal Reserve’s website at https://www.federalreserve robust information exchange and analysis on risks .gov/publications/consumer-community-context.htm . June 2020 11

aging Economic Development in High-Poverty  Regulation WW; Docket No. R-1616: Amend- Rural Communities.”22 ing the liquidity coverage ratio requirements to treat certain municipal obligations as high- —Convened an outreach visit, in collaboration quality liquid assets.26 with the Federal Reserve Bank of Chicago, between Governor Bowman and local Neighbor-  Docket No. R-1608: Excluding, together with Works Affiliates to share perspectives on issues the FDIC, OCC, Commodity Futures Trading and challenges confronting their communities. Commission (CFTC), and SEC, community banks from the Volcker rule.27 —Governor Bowman met with representatives from ACCION Chicago, Chicago Community  Docket No. R-1639: Increasing, together with Loan Fund, Chicago Neighborhoods Initiative the FDIC and OCC, the threshold for residen- Microfinance Group, Industrial Council of tial real estate transactions requiring an Nearwest Chicago, and Make City Incubator. appraisal from $250,000 to $400,000.28 —Organized, in collaboration with the Federal  ; Docket No. R-1576: Reducing, Reserve Bank of Boston, an effort under the together with the FDIC and OCC, regulatory Working Cities Challenge program whereby burden by simplifying several requirements in Chair Powell participated in a community tour the agencies’ regulatory capital rules.29 and leadership engagement with the East Hart-  ford CONNects initiative. Regulation Q; Docket No. R-1638: Simplify- ing, together with the FDIC and OCC, capital —Hosted a meeting for Chair Powell and Gover- requirements for community banks by allow- nor Bowman with workforce development ing them to adopt a simple leverage ratio to experts who work to create career pathways to measure capital adequacy.30 well-paying jobs that do not require a four-year college degree; the panelists discussed the suc-  Finalized updates, together with the FDIC cesses of these programs, the challenges of scal- and OCC, to rules restricting the ability of a ing programs, and the key role that employers director or other management official to serve can play in upskilling the workforce.23 at more than one depository institution or depository holding company.31  The System also released a short documentary highlighting the issue and the story of  Finalized rules that tailor regulations for an individual who benefited from such domestic and foreign banks to more closely employment.24 match their risk profiles.32 • Continue to implement tailored programs,  Announced, together with the FDIC, a final including but not limited to the EGRRCPA rule that modifies resolution plan require- requirements by supporting rule changes, assisting ments for large firms, reducing requirements or leading supervisory guidance changes, program implementation, and communication. —Adopted rules, such as the highlighted rules 26 See the Federal Register at https://www.federalregister.gov/ below: documents/2018/08/31/2018-18610/liquidity-coverage-ratio-  rule-treatment-of-certain-municipal-obligations-as-high- Regulation BB; Docket No. R-1690: Stream- quality-liquid. lining regulatory reporting requirements for 27 See the Federal Reserve’s website at https://www.federalreserve small institutions.25 .gov/newsevents/pressreleases/bcreg20191008a.htm. 28 See the Federal Register at https://www.federalregister.gov/ 22 See the Federal Reserve’s website at https://www.federalreserve documents/2019/10/08/2019-21376/real-estate-appraisals. .gov/newsevents/speech/powell20190212a.htm. 29 See the Federal Reserve’s website at https://www.federalregister 23 Additional information is available at https://www.investinwork .gov/documents/2019/07/22/2019-15131/regulatory-capital-rule- .org/. simplifications-to-the-capital-rule-pursuant-to-the-economic- 24 The documentary is viewable at https://www.investinwork.org/ growth-and. 30 opportunity-occupations?utm_medium=referral&utm_source= See the Federal Reserve’s website at https://www.federalreserve website-frs-intranet&utm_campaign=opportunity-occupations- .gov/newsevents/pressreleases/bcreg20191029a.htm. video. 31 See the Federal Reserve’s website at https://www.federalreserve 25 See the Federal Reserve’s website at https://www.federalregister .gov/newsevents/pressreleases/bcreg20191002a.htm. .gov/documents/2019/12/30/2019-27288/community- 32 See the Federal Reserve’s website at https://www.federalreserve reinvestment-act-regulations. .gov/newsevents/pressreleases/bcreg20191010a.htm. 12 Annual Performance Report 2019

for smaller firms that pose less risk to the credit losses under the FASB’s Accounting financial system.33 Standards Update (ASU) 2016-13.36 —Issued a final rule that limits the use of the • Continue to encourage, through a variety of “qualitative objection” in its CCAR exercise, supervisory approaches, and in coordination with effective for the 2019 cycle; the changes elimi- other relevant authorities, the further develop- nated the qualitative objection for most firms ment of resolution and recovery programs by cen- because of the improvements in capital plan- tral ning made by the largest firms.34 counterparties and other financial market infrastructures. • Plan the implementation of the Financial Accounting Standards Board Current and —Contributed to international engagement on Expected Credit Loss model, including impacts central counterparty resolution through partici- on capital and other policies, and develop tailored pation in the Financial Stability Board’s Cross- supervisory expectations. border Crisis Management Group for FMIs. • —Hosted an Ask the Regulators webinar, in col- Enhance coordination between community devel- laboration with the Financial Accounting Stan- opment and consumer compliance supervision dards Board (FASB), Federal Deposit Insur- functions to identify opportunities to support the ance Corporation (FDIC), National Credit CRA supervision and modernization of the CRA Union Association (NCUA), Office of the regulations. Comptroller of the Currency (OCC), and Secu- —Published Perspectives from Main Street: Stake- rities and Exchange Commission (SEC), holder Feedback on Modernizing the Community regarding the accounting standard for credit Reinvestment Act (CRA), a report summarizing losses and to re-emphasize that small institu- feedback received from bankers and community tions do not need complex or expensive imple- groups during a series of 29 roundtable discus- mentation processes. sions hosted by the Board and the Federal Reserve Banks on the current state of the CRA —Hosted a webinar, together with the FDIC and and potential revisions.37 OCC, to clarify the use of model risk manage- ment by large institutions for model-based pro- Â More than 400 participants shared views that cesses employed in their Current Expected factored into the Board’s consideration of Credit Losses frameworks. any modernization proposal of the CRA. —Issued Supervision and Regulation Letter, SR —Participated in interagency discussions to mod- 19-8, in conjunction with the FDIC, NCUA, ernize the CRA regulations to focus on increas- and OCC, to address frequently asked questions ing the transparency, objectivity, and certainty aimed at aiding institutions with their imple- of what counts under the CRA and on ensur- mentation of the new accounting standard for ing that any reform serves to strengthen the credit losses recently issued by the FASB.35 regulations’ focus on meeting the needs of the law’s intended beneficiaries. —Finalized revisions to the Consolidated Reports of Condition and Income (Call Report) and —Governor Brainard shared insights on what the other specific Federal Financial Institutions Board had learned from comments and stake- Examination Council (FFIEC) reports that pri- holder feedback with respect to modernizing marily address changes in the accounting for the CRA regulations in her remarks, “The Community Reinvestment Act: How Can We Preserve What Works and Make It Better?”38

36 See the FFIEC website, https://www.ffiec.gov/pdf/FFIEC_ 33 See the Federal Reserve’s website at https://www.federalreserve forms/FFIEC030_FFIEC030S_FFIEC031_FFIEC041_ .gov/newsevents/pressreleases/bcreg20191028b.htm. FFIEC051_FFIEC101_FIL10_201903.pdf. 34 See the Federal Reserve’s website at https://www.federalreserve 37 See the Federal Reserve’s website at https://www.federalreserve .gov/newsevents/pressreleases/bcreg20190306b.htm. .gov/newsevents/pressreleases/bcreg20190613a.htm. 35 See the Federal Reserve’s website at https://www.federalreserve 38 See the Federal Reserve’s website at https://www.federalreserve .gov/supervisionreg/srletters/sr1908.htm. .gov/newsevents/speech/brainard20190312a.htm. 13

Strategic Pillar 2: Workforce

Goal: Uphold the Board as a sought-after place to —Held The Status of Black Women in the Econom- work that attracts highly qualified individuals and ics Profession event, which highlighted the chal- embraces the range of similarities and differences each lenges facing black women in economics and the individual brings to the workplace, including thought, lack of blacks and Hispanics within the eco- experience, and backgrounds. nomics field. This event was hosted by the Eco- nomics Divisions’ Diversity and Inclusion Council and African American and Women’s Objective 2.1: Foster an inclusive and ERGs. collaborative work environment that • Continue the effort to create an environment that recognizes, appreciates, and fosters engagement and trust between staff and effectively utilizes the talent, skills, business partners using engagement surveys, peri- odic pulse surveys, and skip-level meetings to and perspectives of every employee. monitor the area’s climate.

The Board will continue to promote a diverse work- —Conducted engagement discussions with divi- force and environment that is respectful of all views sions to focus on actions that support diversity at all levels of the organization. and inclusion efforts. —Created staff advisory groups at the division Projects and Initiatives level to work with leadership to create actions • Support targeted engagement and culture change plans addressing staff development, training in efforts to address specific feedback received from unconscious bias for leaders, giving effective the engagement surveys and focus groups. feedback, and postings about division inclusion activities on intranet sites. —Engaged divisions and collaborated with senior • Continue to implement the objectives identified in leadership to advance organizational efforts to the Board’s Diversity and Inclusion Strategic Plan. build an increasingly sustainable culture of inclusion while promoting diversity at all levels —Began development of the 2020–23 Diversity of the Board. and Inclusion (D&I) Strategic Plan to support the Board’s 2020–23 Strategic Plan. —Gained insight into employees’ thoughts and attitudes toward their work and the overall envi- —Co-hosted the second conference on gender and ronment through engagement surveys and pulse career progression with the surveys, which resulted in the Board initiating and the . The conference several changes aimed at improving the work highlighted cutting-edge research on the benefits environment, including the continuation of its that diversity conveys to organizations, the fac- mentoring and leadership programs as well as tors that keep women from advancing in their increasing the number of rotational assignments. careers, and interventions that have been shown to increase diversity. —Supported seven Employee Resource Groups (ERGs), which served as key components of development, educational programs, networking, and outreach workplace inclusion programs. One new ERG opportunities. The seven ERGs at the Board are the African 39 American ERG; the Asian American Pacific Islander ERG; was added in 2019, the Veterans ERG. Advocacy for the Diverse Abilities, Needs, and Contributions of Employees; the Hispanic ERG; the Lesbian, Gay, Bisexual, 39 ERGs are open to all employees and provide a direct benefit to Transgender, Queer, and Allies ERG; the Women’s ERG; and both employees and the organization through professional the Veterans ERG. 14 Annual Performance Report 2019

—Advanced the Diversity and Economic Inclusion —Designed and implemented the Board Ambas- Workgroup, which was established in 2016 to sador Program, a volunteer initiative for discuss diversity and economic inclusion con- employees to join recruiters to assist with identi- cerns and activities. The Chair leads the work- fying the next generation of Board employees at group, with participation by the governors, divi- campus recruiting events and professional sion directors, and senior staff. career fairs and to attract candidates by con- necting them with Board employees from • Enhance System reporting through the inclusion of diverse backgrounds. aggregated consolidated workforce and supplier diversity data for the Board and all 12 Reserve —Conducted several division-specific sessions of Banks in the Board’s annual Report to the Con- the course, Effectively Hiring Top Talent in a gress on the Office of Minority and Woman Inclu- Competitive Market. sion. —Held the Careers in Economics program to —Aggregated consolidated workforce and pro- share noneconomist career ladders and intern- curement data for the Board and Reserve Banks ship opportunities with students. for inclusion in the 2020 Report to the Congress —Received confirmation to fill four positions on the Office of Minority and Women Inclusion. through a partnership with SEEC—Project  Published the Board’s annual Report to the Search, a nonprofit organization that places Congress on the Office of Minority and Women people with intellectual and developmental dis- Inclusion in support of the organization’s con- abilities to help them gain experiences and tinued commitment to fostering an inclusive opportunities through training and mentorship. workplace and diverse workforce.40 —Partnered with the Federal Reserve Bank of New York to create an interactive website “Who Objective 2.2: Attract diverse, highly is Being Trained in Economics? The Race, Eth- qualified talent. nicity, and Gender of Economics Majors at U.S. Colleges and Universities,” that highlights the enrollment of women and minority students in The Board will work to attract a diverse and quali- economics majors at all colleges and universities fied workforce, which is critical to executing the in the United States.41 Board’s mission. —Jointly taught the class “Financial Literacy/ Projects and Initiatives Data Analysis with R” to undergraduate and graduate economics students at Howard Uni- • Educate hiring managers to evaluate the effective- versity and other local colleges as a way to ness of recruiting approaches to ensure the Board strengthen financial literacy and encourage a is reacting appropriately to labor market pressures diversity of perspectives and backgrounds in the using data, analytics, and market information and economics profession. to foster a diversified applicant pool at all stages of the employee life cycle. • Implement workforce planning to mitigate the risks of competitive labor market, while helping —Enlisted a campus recruiting module and initi- leadership identify talent management priorities. ated a process to develop specifications and requirements to facilitate targeted campus and —Finalized workforce plans for select areas and alumni association job postings for entry-level briefed leadership on the analysis. and intern positions. —Began providing labor market data reports dur-  Seventy-seven schools were selected with a ing hiring strategy sessions with hiring manag- focus on historically black colleges and univer- ers for all externally posted positions. sities, Hispanic-serving institutions, women in STEM programs, and geographic diversity.

40 The 2020 Report to the Congress on the Office of Minority and Women Inclusion is available at the Federal Reserve Board’s 41 See the Federal Reserve Bank of New York’s website at https:// website, https://www.federalreserve.gov/publications/files/omwi- www.newyorkfed.org/data-and-statistics/data-visualization/ report-20200331.pdf. diversity-in-economics#interactive/overview. June 2020 15

Objective 2.3: Retain valued Projects and Initiatives employees through human resource • Provide targeted learning and development oppor- best practices. tunities to help cultivate diversity of thought, expe- rience, and background in the next generation of The Board will continue to enhance its human leaders and subject matter experts at the Board. resource practices and offer competitive compensa- —Began a Boardwide rollout of the Civil Treat- tion and benefits to retain top talent and endeavor to ment Training, designed to provide employees achieve a workforce representative of all segments of with the skills needed to create a more inclusive society. and productive workplace.

Projects and Initiatives —Provided development opportunity for 133 offi- cers, managers, and senior-level staff through • Assess skills and knowledge required to support the Board’s Executive Coaching Program, of future technologies and create a workforce devel- which 73 participants (55 percent) were female opment plan. and 39 (29 percent) were minorities. The Execu- tive Coaching Program provides a collaborative, —Began competency assessment planning to serve individualized learning opportunity for Board as the foundation for developing the organiza- leaders to focus on their current and/or next role tional workforce resource plan. development with an external coach in a manner —Furthered workforce planning initiatives that builds competencies necessary for the Board throughout the Board to assess human capital to achieve its strategic objectives. requirements and provide divisions with infor- mation needed to optimize the workforce’s skills —Offered Manager QuickStart, an eight-session, and experience in the future. cohort-based leadership development program, designed to help new managers develop critical • Evaluate the effectiveness of current compensation skills needed to be effective in their role. Two and benefits approaches, leveraging data, analytics, cohorts of the program were offered with a total and market information, and make appropriate enrollment of 31 managers. Seventeen partici- changes in order to attract and retain a diverse, pants (55 percent) were female and 13 (42 per- highly qualified workforce. cent) were minorities. —Developed plans and solicited stakeholder feed- —Offered Leading at the Board, a cohort-based, back for implementing a tiered model of cus- multisession program for Board officers, focused tomer service, which includes a new phone tree on three core areas: leading self, leading others, for the Benefits Hotline to help employees find and leading the organization. One cohort was the information they need quickly and support offered in 2019 with a total enrollment of the transition toward a self-help model. 17 officers. Of the total, eight participants —Approved a new program for paid parental leave (47 percent) were female and six (35 percent) that enhances the Board’s comprehensive pack- were minorities. age of employee benefits and complies with the —Provided courses supporting professional and National Defense Authorization Act’s federal leadership development to employees through parental paid leave law. online courses, such as Managing Multigenera- tional Employees and Using Communication Strategies to Bridge Cultural Divides, to support Objective 2.4: Develop the next the Board’s efforts to foster an inclusive culture. generation of Board leaders. In addition, the Board provided in-person tar- geted training to support division-specific initia- The Board will preserve and build upon existing tives related to diversity and inclusion and leadership development programs to ensure success employee engagement through courses such as going forward in support of fostering a diverse and Unconscious Bias, Microtriggers, and The Lan- inclusive organization. guage of Inclusion in Government.

17

Strategic Pillar 3: Physical Infrastructure

Goal: Build a productive, collaborative work environ- modern workplace that promotes sustainability and ment through the tailored use of physical space, tech- efficiency. Projects will enhance occupant safety and nology, and design. security within the Board’s facilities.

Projects and Initiatives Objective 3.1: Develop and maintain • Continue the multiyear Martin Building renova- a long-term space strategy that tion project effectively with respect to established enhances the ability of the Board project specifications. staff to carry out its mission. —Established a Facilities Steering Committee of cross-divisional senior leaders to share specific The Board recognizes the need for a long-term strat- requirements, establish processes and standards, egy for managing physical space, including aligning and communicate related decisions back to space requirements to projected workforce growth. respective divisions concerning the Board’s building and renovation projects. Projects and Initiatives —Participated in tours of various mixed work- • Execute the approved long-term space plan. place environments and collected data through surveying and meeting with each division —Issued design changes to enhance collaboration regarding their unique requirements. in open workspaces in support of the Board’s long-term space strategy. • Plan and implement upgrades and renovations to Board-owned buildings that promote sustainability —Reconfigured office space to serve as a pilot and efficiency while meeting the needs of the demonstrating options for space planning, furni- workforce. ture, and lighting, and encouraged employees to preview the space. —Held initial meeting with the Commission of Fine Arts, the D.C. Historic Preservation Office, —Awarded the contract for design services in sup- and the National Capital Planning Commission port of additional workspace strategy pilots. on design concepts for the 1951 and Eccles buildings. Objective 3.2: Enhance the usability —Received the Basis of Design for the NYA of existing space to provide a secure, Building. modern environment that meets the —Installed a new stand-by generator and upgraded the restroom infrastructure at the needs of the workforce, promotes NYA Building. efficiency, supports resiliency and —Received conceptual designs for the 1951 and continuity efforts, and maximizes Eccles buildings, and for the of the productivity. Martin Building North Garage and East Fountain. The Board’s renovation of the Martin Building and • Upgrade security components to continue to meet upgrades to the Eccles and New York Avenue (NYA) federal security standards focused on high-security buildings represent critical steps toward creating a areas. 18 Annual Performance Report 2019

—Upgraded the Federal Information Processing ensure that existing Board facilities are operating Standard Publication 201-compliant hardware efficiently. and software in the access control system test environment to meet Personal Identity Verifica- Projects and Initiatives tion requirements for federal employees and • contractors. Establish updated standards supporting the sus- tainable and the efficient use of space, consolidat- ing the workforce into as few locations as possible Objective 3.3: Develop and with preference for Board-owned buildings consis- implement best practices for tent with the long-term space plan. efficiently managing space. —Incorporated LEED standards and practices for the Martin Building renovation and the planned The Board seeks to emphasize the efficient use of renovations of the 1951 and Eccles buildings. space, including consolidating the workforce into as —Implemented an Integrated Workplace Manage- few locations as possible while meeting contingency ment System that will help more efficiently man- needs and considering the environmental impact and age space. sustainability. Ongoing facility assessments will 19

Strategic Pillar 4: Technology

Goal: Empower operational excellence, efficiency, and —Progressed work toward implementing the Divi- security through innovative technology platforms. sion of Homeland Security’s Continuous Diag- nostic and Monitoring dashboard to allow for a single view of the organization’s security status. Objective 4.1: Develop, implement, • Define the next generation contingency environ- and maintain a Boardwide ment for the provisioning of critical automation technology roadmap driven by services. business needs that consistently —Explored leveraging technologies such as artifi- improves the computing environment cial intelligence (AI), machine learning, and while strengthening a risk-based natural language processing to meet evolving business needs. information security program. —Completed the email archive migration to the Records Email Vault in compliance with the The Board will focus on evolving its computing National Archives and Records Administration infrastructure to support expanding business mandate. demands and keep pace with evolving technology. Board staff rely extensively on technology and infor- • Execute the multiyear plan to migrate remaining mation services to enable them to be productive; to information assets off of the mainframe comput- focus on their core businesses; and to connect, col- ing platform. laborate, and communicate easily with the confi- —Completed all mainframe migration and decom- dence that their computing environment and infor- missioning activities for all dependent applica- mation are secure and of high quality. Organiza- tions and National Information Center main- tional business drivers will inform an enterprise-level frame production repositories. approach to technology and infrastructure investments. • Continue to develop a strategy for the adoption of cloud service as an extension of the Board’s data Projects and Initiatives center. • Extend the technology roadmap to respond to —Progressed effort for the procurement, consulta- emerging business needs and to address capability tion, and design for the identified Infrastructure gaps. as a Service Proof of Concept projects. —Updated the process to reflect program changes —Expanded and enhanced the Advanced Data and lessons learned from the first adapters who Analytics Platform to improve the usability and implemented the national systems. stability of the platform as well as facilitate col- laboration between end-users, including deploy- —Worked to assess the cyber risk tolerance for the ing hardware and architecture updates in sup- business functions and assess the risk for critical port of supervision and regulation-related business functions. workstreams. • Enhance continuous monitoring capabilities —Selected a vendor to facilitate the Board’s pro- through the implementation of the Department of duction environment deployment of the Man- Homeland Security Continuous Diagnostics and aged Trusted Internet Protocol Services Mitigation program. (MTIPS) solution at the data center and began 20 Annual Performance Report 2019

implementation of the MTIPS Board contin- Objective 4.3: Continuously enhance gency site; this cybersecurity-related service will monitor all communications between the Board the mobile environment to meet and external networks for malicious activity. requirements for information access, —Established a Cloud Awareness and Adoption ease of use, and information security. area of focus to inform the development of a strategy for the adoption of cloud service as an The Board will continue to improve access to its extension of the data center. information assets from an increasingly mobile workforce.

Objective 4.2: Create and maintain a Projects and Initiatives research and development (R&D) • Enable offline access to selected data and programs culture and environment that allows to support the mobility needs of workers who are for technology evaluation and disconnected from the network. innovation outside of the necessary —Completed R&D related to assessing remote desktop services as the replacement for the cur- constraints of the production rent online solution for viewing Rights Manage- environment. ment Services documents, with focus on scalabil- ity, performance, and usability. The Board will need to keep pace with rapid techno- • Create secure electronic access to materials accord- logical change without compromising the security of ing to the Board’s information handling and classi- critical information assets. The development of inno- fication guide. vative business approaches will provide an environ- ment that enables controlled risk-taking. —Completed the semi-annual strategy review for Smartphone Device Infrastructure and Mobile Projects and Initiatives Application Development Refocusing on the use of the viewer to access encrypted documents on • Continue to exercise established governance and iOS devices and on user interface adjustments procurement protocols, support active usage, and for usability. enhance the architecture of the innovation lab by evaluating cloud-based services offerings. • Enable mobile online access to selected data and programs via tablets and smartphones to enhance —Furthered efforts to identify the platforms and ease of access and meet work demands. tools needed for exploring AI and machine- learning technologies. —Progressed efforts to identify viable solutions for access to selected data and programs via mobile • Establish an innovation framework that encour- devices. ages and fosters innovative thinking, activities, and culture to advance creative solutions to business challenges and operational inefficiencies. Objective 4.4: Provide the ability for —Furthered activities in support of the Innovation Board employees to collaborate Lab, including completing the initial review of effectively with a wide variety of results from the impediment to operational effi- ciency crowdsource activity, a component of the partners, including those within the innovation framework program established to Board, the System, and broader encourage, recognize, foster, and drive innova- communities. tive thinking, activities, and culture.42 The Board will focus on enhancing electronic col- 42 The Innovation Lab is a cloud-hosted R&D environment, which allows Board staff to explore securely innovative tech- laboration capabilities within and outside System. As nologies in an environment that is physically separated from the the need to share information with varying degrees Board's production network. It enables the Board to rapidly of sensitivity grows, the Board must be equipped to design, prototype, test, and ultimately adopt innovative tech- nology solutions that more effectively and efficiently meet busi- provide secure and efficient communication ness line technology needs. mechanisms. June 2020 21

Projects and Initiatives —Progressed efforts toward finalizing recommen- dations for standards, incorporating guidance • Continue to implement technology solutions that into overall development and operations mod- address defined business needs, leverage a cohesive ernization, including application development identity and access management framework for for automated deployment, provisioning, and cloud and data center deployments, and evaluate the evaluation of adoption paths. metrics for improving user experience regarding connectivity, collaboration, and data and informa- • Coordinate activities and employ joint project tion processing. teams with technology service partners across the System in accordance with defined governance —Researched and began developing a roadmap for structures. moving applications to the cloud using a Soft- ware as a Service product. —Participated in the Technology Delivery Leader- ship Committee End User Productivity Cohort, —Received authorization to operate the selected in partnership with the System’s National IT identity and access management cloud authenti- organization, to ensure the proper alignment of cation solution allowing for the new automated Board and System technology, processes, and performance management tool. governance of employee devices, as well as —Presented a prototype of the Reporting and accompanying operating systems, applications, Analysis System using counterfeit note data and and security and risk-mitigation solutions. received endorsement of initial concept for the Counterfeit Currency Analysis System. —Formed a cross-functional group to coordinate ongoing risk and mitigation activities to better protect Board data and applications, focused on Objective 4.5: Evaluate the threat modeling, targeted vulnerability remedia- information technology tion based on risk, and sharing pertinent infor- mation with the application development service-provisioning model across the community. Board and the System to ensure • Establish an enhanced model for the provisioning alignment and promote service and of IT services to maximize business capabilities, cost efficiencies. improve operational efficiency, and manage risk in accordance with enterprise risk-tolerance levels. The Board will consider best-practice service delivery —Completed implementation of application devel- models across the System to provision IT services. opment security standards. The Board will focus on automation enhancements that improve business processes and look for ways to —Leveraged the partnership between the Board fund investments through associated savings. and the Federal Reserve Bank of San Francisco to evolve the large data environment as the cen- Projects and Initiatives tral repository for hosting numerous data sets in support of the data needs of the research • Expand the enterprise architecture and architec- community. ture review board practices to all organizational domains to support informed IT decisionmaking. —Conducted the semi-annual contingency test, successfully executing a limited set of operations.

23

Strategic Pillar 5: Data

Goal: Research, analyze, and respond to economic and Objective 5.2: Improve the data financial developments, challenges, and issues, as well as safety and soundness, consumer protection, and architecture, processes, and data financial stability risks through enhancement of the storage technology to respond with Board’s data management and analytics environment. greater agility and efficiency to emerging business needs for data, Objective 5.1: Strengthen the Board’s while facilitating controlled sharing governance of its data assets to and the movement of data to get the increase their quality, reliability, and right data to the right people at the usability. right time.

The Board will work to strengthen and improve data The Board will institute effective data policies and governance policies, processes, and standards for procedures backed by sufficient, secure, and scalable assessing potential new data acquisitions and provid- storage capacity to ensure that employees get timely ing appropriate access to data across the access to data. organization. Projects and Initiatives Projects and Initiatives • Complete the migration and implementation of • Implement enterprise taxonomy governance to data assets into the new Financial Data ensure consistent standards, governance, quality, Repository. and reliability of information about Board data —Began the operational and development activi- assets and improve their findability. ties associated with new enterprise data sets. —Advanced work developing an Enterprise Secu- • Based on user feedback, identify new sources of rity Access System designed to automate various data and content for usability within DataNexus access requests and provisioning workflows. search and discovery functions. —Developed taxonomies to support Information —Completed design for a new data portal, Collection Coordination System search func- enabling search navigation on speeches and tionality of public statements, including testimony. speeches and testimony, and developed corre- sponding governance processes for maintaining —Collected feedback on the content, features, and and enriching these taxonomies. user interface, and improved the value of con- tent available through the portal by monitoring • Invest in and promote innovative technologies that metadata quality and providing feedback to con- improve the efficiency and quality of data collec- tent providers. tion and analysis, supervision, and risk • Continue business process improvements for auto- identification. mation initiatives to gain better efficiencies with —Initiated machine-learning testing as part of the data management, including: expand the data set R&D phase for the financial institution data content and associated metadata of the Board analytics platform. Data Platform and transition usage toward the 24 Annual Performance Report 2019

new environment and implement a metadata stew- Projects and Initiatives ardship framework in support of an enterprise • data inventory program, known as DataNexus, to Continue investing in, and improving access to, increase awareness of data availability and usage. consumer and community data and information throughout the Board and the System. —Upgraded the Enterprise Data Platform envi- ronment, which involved migrating priority data —Launched two new internal tools to improve assets, selecting an ingestion tool for pipeline staff’s access to data and information on con- development and processing, and initiating the sumer and community resources designed to cre- development of a governance framework. ate efficiencies in access, organization, sharing, and highlighting internal work products. Objective 5.3: Create and maintain an —Launched an online data tool for System staff to explore the data collected in the Survey of R&D culture and a stand-alone R&D Household Economic and Decisionmaking environment so that the Board’s (SHED), which will allow the tabulations to be ability to evaluate and innovate shared publicly. regarding new data sets, tools, and • Enhance data collections on reference rates that policies is improved. will allow for monitoring of selected money mar- ket activities and support the publication of refer- ence rate and volume statistics for the public. The Board will require investments in modernized technology, processing systems, and business analyt- —Worked in collaboration with the Federal ics as data needs and data availability continue to Reserve Bank of New York and the U.S. grow. Department of the Treasury’s Office of Finan- cial Research to include onshore deposit data in Projects and Initiatives the overnight bank funding rate collection rule for cleared repo data, which will provide more • Continue using the innovation lab noted in Objec- detailed data fields to support the production of tive 4.2 and provide feedback regarding future the Secured Overnight Financing Rate (SOFR) enhancements, usability, and functionality. and Broad General Collateral Rate. —See response to 4.2. • Conduct data summits to increase awareness and • Evaluate technologies using the innovation lab knowledge about Board data and solicit feedback resources in support of implementing the Board to inform future enhancements to DataNexus and Data Platform. users ability to find the data they need. —See response to 4.2. —Conducted sessions to collect stakeholder feed- back on existing DataNexus modules, prioritize new content, and finalize requirements for the Objective 5.4: Improve Board staff’s analytics dashboard. ability to find what data are available and how to access them to be more effective, and to more easily recognize and account for data gaps and overlaps.

The Board will continue to build employee awareness and understanding of the availability of data assets across the organization. 25

Strategic Pillar 6: Public Engagement and Accountability

Goal: Increase understanding and appreciation of the  Dodd-Frank Act Supervisory Stress Test 2019: Board’s mission through public engagement and Supervisory Stress Test Results accountability.  Efforts of the U.S. Department of the Treasury and the Board of Governors of the Federal Objective 6.1: Provide information on Reserve System with Respect to Global Insur- issues spanning the full range of the ance Regulatory or Supervisory Forums Board’s mission that enhances public  Federal Reserve Banks Combined Quarterly Financial Report understanding of the Board and its  policy decisions and that allows the Federal Reserve Bulletin Congress and the public to assess the  Financial Stability Report, semiannual effectiveness and efficiency of the  Independent Foreclosure Review Board in fulfilling its responsibilities.  Monetary Policy Report, semiannual  Report to the Congress on Government- The Board will continue to build awareness and Administered, General-Use Prepaid Cards understanding of its mission, policies, and opera-  tions among the Congress and the public and Report to the Congress on the Office of Minor- through a variety of communication vehicles. ity and Women Inclusion  Report to the Congress on the Profitability of Projects and Initiatives Credit Card Operations of Depository Institu- • Promote better understanding and transparency of tions the Federal Reserve by providing more information  Report to the Congress on the Use of the ACH through the Board’s website and other external System and Other Payment Mechanisms for communication platforms. Remittance Transfers to Foreign Countries —Posted over 1,480 documents (e.g., reports, tran-  Quarterly Report on Federal Reserve Balance scripts, Federal Open Market Committee Sheet Developments (FOMC) materials, research papers, statistical  Semiannual Report on Banking Applications releases, testimony, etc.).43 Highlights are listed Activity below:  Senior Loan Officer Opinion Survey on Bank  Annual Report Lending Practices  Annual Report on Preserving Minority Deposi-  Senior Financial Officers Survey tory Institutions  Strategic Plan 2020–23  Comprehensive Capital Analysis and Review  2019 Supervision and Regulation Report, semiannual   Consumer Compliance Supervision Bulletin 2019 Federal Reserve Payments Study —Organized the Exploring Careers in Economics 43 See the Federal Reserve’s website at https://www.federalreserve program to broaden high school students’ .gov/publications.htm. awareness to careers opportunities in economics 26 Annual Performance Report 2019

and to further develop a diverse pool of talent  Facilitated Chair Powell’s television interview interested in the field.44 with “60 Minutes,” which aired on March 10.47 —Presented to local students on the topics of eco-  Issued 204 press releases and other nomics, financial literacy, and the role of the announcements. Federal Reserve to empower students to take  Released 35 videos on the Federal Reserve charge of their financial futures, expose young YouTube Channel and public website.48 people to exciting careers in economics and finance, and educate students about the role of  Posted 762 regularly scheduled data releases. the Federal Reserve System in the global economy.45 —Organized and hosted congressional staff for a full-day program focused on learning about the —Published 87 FEDS and 25 IFDP working Federal Reserve. papers, and 57 shorter pieces in the FEDS Notes series.46 —Responded to correspondence from members of Congress on issues and constituent matters as well as written questions for the record submit- Table 1. Communication with the public, as of December ted by congressional oversight committees on 31, 2019 behalf of their members.

Type of communication AnnouncementsFollowers —Facilitated briefings for congressional staff with subject matter experts. Federal Reserve Board Facebook account (@federalreserve) 406 26,325 • Increase the depth of understanding on issues Federal Reserve Board related to household financial stability and effec- LinkedIn network 441 44,720 tive consumer protection through engaged and Federal Reserve Board Twitter account informed stakeholder collaboration and research. (@federal reserve) 851 559,800 Fed Careers Twitter —Finalized a set of changes to increase the trans- account (@Fed_Careers) 598 8,800 parency of the stress testing program for the Fed Research account nation’s largest and most complex banks and (@FedResearch) 22 3,004 improve public understanding of the program while maintaining its ability to independently • Sustain relationships and facilitate regular commu- test large banks’ resilience.49 nications with news media and congressional offices to ensure dissemination of information on —Published, in collaboration with the Federal the Federal Reserve’s analysis and policies to the Reserve Bank of Cleveland, Uncertain Terms: Congress and the public in a timely and accurate What Small Business Borrowers Find When manner. Browsing Online Lender Websites, in support of the ongoing interest in small businesses and —Broadened the Board’s reach to the public using their access to the credit they need to succeed various media channels. and grow.50 Â Conducted 48 press lock-ups to ensure the —Published Perspectives from Main Street: Bank secure and orderly release of FOMC and other Branch Access in Rural Communities, which sensitive economic information to the public examines how rural consumers and small busi- via the news media. nesses use bank branches and how their com-

47 Additional information is available at https://www.cbsnews 44 See the Federal Reserve’s website at https://www.federalreserve .com/news/full-transcript-60-minutes-interview-with-fed-chair- .gov/aboutthefed/educational-tools/exploring-careers-in- jerome-powell/. economics.htm. 48 See the Federal Reserve’s YouTube channel at https://www 45 See the Federal Reserve’s website at https:// .youtube.com/user/FedReserveBoard. www.federalreserve.gov/aboutthefed/educational-tools/fed- 49 See the Federal Reserve’s website at https://www.federalreserve education.htm. .gov/newsevents/pressreleases/bcreg20190205a.htm. 46 See the Federal Reserve’s website at https://www.federalreserve 50 See the Federal Reserve’s website at https://www.federalreserve .gov/econres/notes/feds-notes and https://www.federalreserve .gov/publications/files/what-small-business-borrowers-find- .gov/econres/notes/ifdp-notes/default.htm. when-browsing-online-lender-websites.pdf. June 2020 27

munities have been affected by branch clo- tions Rating System, also known as the CAM- sures.51 ELS rating system.56 —Published Housing Affordability in the U.S.: —Hosted a webinar, together with the FDIC and Trends by Geography, Tenure, and Household the OCC, clarifying the implementation of the Income, a paper exploring where, and for whom, Swap Margin Rule for Phase 4 and Phase 5 housing affordability is getting worse, better, or Entities. staying the same in order to shed new light on 52 —Issued a statement, together with the FDIC, the differential experiences of various groups. FinCEN, the Conference of State Bank Super- • Continue to develop policies and research that fos- visors, and the OCC, clarifying the legal status ter safety and efficiency in the payment system of hemp growth and production and the rel- and implement identified payment improvement evant requirements under the Bank Secrecy Act strategies to increase end-to-end speed and safety. (BSA) for banks providing services to hemp- related businesses.57 —Announced the Federal Reserve’s decision to • develop a new, real-time payment and settlement Provide relevant and accessible information to service, named the FedNow Service, in support consumers and businesses on the designs and secu- of faster payments in the United States, in addi- rity features of genuine Federal Reserve notes tion to considering expanding the hours for the through the uscurrency.gov website and other edu- Fedwire Funds Service and National Settlement cation, outreach, and training programs. Service, up to 24x7x365, subject to the outcome —Launched the Money Adventure mobile app on of additional risk, operational, and policy the Google Play Store, the Board’s first publicly analysis.53 available mobile app for Android devices.58 —Advanced initiatives to improve efficiency and  The application is also available for download safety in the payment system under the Federal on the iTunes store and is designed to teach Reserve System’s Strategies for Improving the kids in grades K–5 about the design and secu- U.S. Payment System initiative.54 rity features of Federal Reserve notes along with facts about American history. • Continue to enhance the clarity of internal and external communications related to major supervi- —Introduced The Noteworthy Podcast on iTunes, sory policy decisions, initiatives, and results, the first podcast from the Board available on including the semiannual, public Supervision and that platform. The podcast discusses the his- Regulation Report. tory, use, and designs of Federal Reserve notes.59 Added two new currency education —Published the semiannual Supervision and Regu- podcast episodes to the iTunes store, with infor- lation Report summarizing banking conditions mation about the $1 note and how currency is and the Federal Reserve’s supervisory and regu- recycled. latory activities in May and November.55 —Promoted currency awareness through social —Invited public comment, together with the media, targeted email communication, and FDIC, on use of the Uniform Financial Institu- website improvements to ensure the global pub- lic can easily find information on how to authenticate genuine Federal Reserve notes and 51 See the Federal Reserve’s website at https://www.federalreserve report suspected counterfeits. .gov/publications/bank-branch-access-in-rural-communities —Partnered with the General Services Adminis- .htm. 52 See the Federal Reserve’s website at https://www.federalreserve tration on a Back to School social media cam- .gov/econres/notes/feds-notes/housing-affordability-in-the-us- trends-by-geography-tenure-and-household-income-20190927 56 See the Federal Reserve’s website at https://www.federalreserve .htm. .gov/newsevents/pressreleases/bcreg20191018a.htm. 53 See the Federal Reserve’s website at https://www.federalreserve 57 See the Federal Reserve’s website at https://www.federalreserve .gov/newsevents/pressreleases/other20190805a.htm. .gov/newsevents/pressreleases/bcreg20191203a.htm. 54 Additional information is available at , https:// 58 The Money Adventure app is available at https://www fedpaymentsimprovement.org/news/blog/progress-in- .uscurrency.gov/educational-materials/classrooms/money- advancing-the-u-s-payment-system/. adventure-mobile-app. 55 See the Federal Reserve’s website at https://www.federalreserve 59 Additional information is available at https://podcasts.apple .gov/publications/supervision-and-regulation-report.htm .com/us/podcast/the-noteworthy-podcast/id1462059262. 28 Annual Performance Report 2019

paign to raise awareness about currency educa- on the efficacy of alternative policy strategies, tion resources for teachers. and the coordination among policy instruments. • Attended the National Retail Federation’s Protect • Conduct research and produce surveys, reports, Conference to educate retailers on how to authen- and data on topics such as: banking conditions; ticate genuine U.S. currency and report suspected community and human capital development; con- counterfeits. sumer and household finances; consumer risk; economic activities; financial markets; financial stability; the global economy and its interactions Objective 6.2: Clearly communicate with the U.S. economy; monetary policy; retail the rationale underlying the Board’s payments trends; the Reserve Bank balance sheets; decisions across a range of topics, and safety and efficiency of payment, clearing, and settlement arrangements, activities, and including monetary policy, regulatory instruments. As appropriate, make information policy, payment system policy, and available to Congress and the public through pub- supervisory actions. lications, working papers, academic journal articles, the public website, or conference presentations. The Board will continue to communicate and pub- lish reports regarding its policy decisions through a —Published research and working papers in variety of communication vehicles. numerous peer-reviewed, academic, and schol- arly journals as well as on the Board’s public Projects and Initiatives website.61 • Support the Board and the Federal Open Market —Presented at academic conferences, including Committee in the formulation, implementation,  Society for Economic Dynamics annual and communication of monetary policy. meeting —Submitted the Monetary Policy Report semian-  Eighth MoFiR (Money and Finance nually to the Senate Committee on Banking, Research) Workshop on Banking Housing, and Urban Affairs and to the House  Committee on Financial Services.60 Annual Meeting of the American Economic Association  The February 2019 report included an assess-  ment entitled “Developments in Financial Sta- North American Summer Meeting of the bility,” a supplemental analysis related to the Econometric Society complexity and merits of following the pre-  Reinventing Banking and Sustainable Finance scriptions from a variety of policy rules was (International Finance and Banking Society) included in the special box, “Monetary Policy 2019 Angers Conference Rules and Their Interactions with the  Economy.” Second Conference of Financial Stability hosted by the Bank of  The July 2019 report, submitted together with  Chair Powell’s testimony, included supplemen- Tenth BIS CCA Research Conference,"Macro tal analysis related to the complexity and mer- models and micro data," hosted by the Bank its of following the prescriptions from a vari- for International Settlements (BIS) ety of policy rules was included in the special  National Bureau of Economic Research Sum- box, “Monetary Policy Rules and Their Inter- mer Institute actions with the Economy.” • Support the Board’s efforts to increase transpar- —Prepared analyses to address the complexity and ency, enhance communications, and promote pub- merits of following the prescriptions from a lic understanding on financial stability, including variety of policy rules, the challenges of policy- publishing the semiannual Financial Stability making under uncertainty, the public’s beliefs Report.

60 See the Federal Reserve’s website at https://www.federalreserve 61 See full listing on the Federal Reserve’s website at https://www .gov/monetarypolicy/mpr_default.htm. .federalreserve.gov/econres/files/publications_list.pdf. June 2020 29

—Vice Chair Quarles testified before the Commit- ♦ “The Financial Stability Board in 2019” tee of Financial Service and the Committee on (March 28) Banking, House and Urban Affairs, on May 15 ♦ “The Financial Stability Board: Beyond the and 16 and again on December 4 and 5, sharing Fog of Battle” (April 2) information on the state of the banking system, ♦ “Progress on the Transition of Risk-Free discussing the continuing need to ensure the Rates” (April 10) regulatory framework is both coherent and ♦ “Government of Union: Achieving Cer- effective, and discussing engagement on com- tainty in Cross-Border Finance” (Septem- munity, consumer, and financial stability issues, ber 26) both at home and abroad.62 ♦ “The Financial Stability Board at 10 Years- —Governor Brainard testified before the House Looking Back and Looking Ahead” (Octo- Financial Services Subcommittee on Consumer ber 3) Protection and Financial Institutions on Sep- tember 25 on the Federal Reserve’s role in pro- 63 Objective 6.3: Expand the extent and moting financial stability. effectiveness of engagement and —Published the semiannual Financial Stability collaborations with external entities, Report, which included special topics on vulner- abilities associated with elevated business debt, as appropriate. and liquidity in the Treasury, equity futures markets, and the financial stability risks of low The Board will continue to collaborate with external interest rates.64 entities as appropriate to inform the Board’s policy decisions by providing a more complete understand- —Presented at the Fed-Nordic Central Banks ing of the economy and the financial system. Staff conference on financial stability issues related will continue to contribute to activities that enhance to London Inter-bank Offered Rate (LIBOR) the resiliency of the financial sector and coordinate transitions. with other federal supervisory agencies. Staff will —Completed substantial development on the continue to research a wide array of policies, propose three proposed macroeconomic scenarios for guidance on supervisory programs, and address any the 2020 CCAR and Dodd-Frank Act Stress legislative mandates or changes in the economic Test cycle. conditions. —Supported Vice Chair Quarles in his role as Projects and Initiatives Chair of the FSB and Governor Brainard in her role as the Board’s representative. • Enhance working relationships and improve engagement with stakeholders, as appropriate, Â Vice Chair Quarles participated in several including representatives from academia, Con- global meetings, including the G7 meeting in gress, other government agencies, and international Biarritz, France and G20 meeting in Osaka, groups to gain broader understanding of the Japan. economy and the financial system. Â Vice Chair Quarles gave speeches as FSB —Engaged with the academic and policy commu- 65 Chair in 2019, such as nities, as well as the public at large, including ♦ “Ideas of Order: Charting a Course for the interaction with the Treasury and other U.S. Financial Stability Board” (February 10) financial regulators on policy topics of mutual interest such as coordinating on the United 62 See the Federal Reserve’s website at https://www.federalreserve Kingdom’s exit from the . .gov/newsevents/testimony/quarles20190515a.htm and https:// www.federalreserve.gov/newsevents/testimony/ —Met with members of the banking industry, U.S. quarles20191204a.htm. bank regulators, and other central banks, includ- 63 See the Federal Reserve’s website at https://www.federalreserve ing members of the Bank of Japan, Bank of .gov/newsevents/testimony/brainard20190925a.htm. 64 See the Federal Reserve’s website at https://www.federalreserve Israel, and the European Central Bank, to dis- .gov/publications/financial-stability-report.htm. cuss domestic and global financial stability. 65 The speeches are available on the Financial Stability Board’s website at https://www.fsb.org/press/speeches/?profile_post%5B —Participated in community tours and outreach %5D=190. in Puerto Rico and the U.S. Virgin Islands with 30 Annual Performance Report 2019

the other Federal Reserve Bank leaders to gain —Collaborated with interagency teams to issue insights on the status of recovery efforts after revisions to examination procedures for several Hurricanes Irma and Maria in 2018, as well consumer compliance regulations: Regulation C as understand the credit needs to support (and A Guide to HMDA Reporting: Getting It redevelopment.66 Right!), Regulation E, Regulation X, and Regu- lation Z. —Provided subject matter expertise to an inter- agency webinar, as part of the Outlook Live —Issued a joint final rule, together with four fed- series focused on consumer compliance supervi- eral regulatory agencies, to implement provisions sion topics, on fair lending with five other fed- of the Biggert-Waters Flood Insurance Reform eral agencies (CFPB, Department of Justice, Act of 2012 requiring regulated institutions to FDIC, NCUA, and OCC).67 The discussion accept certain private flood insurance policies in included various fair lending topics, including addition to National Flood Insurance Program Fair Lending and Innovation, Redlining Case policies.69 Study, United States v. First Merchants Bank, • Promote strong risk management at systemically Advanced Topics in Redlining, Fair Lending important financial market infrastructures, while Analysis in the CRA Protests, HMDA Review capitalizing on expertise in the payments, clear- Observations, and Complaints in the Fair Lend- ance, and settlement areas to support the Federal ing Risk Assessment and Exam Process. Reserve’s broader financial stability mission. —Participated in the Alternative Reference Rate —Engaged in a number of international work- Committee (ARRC) meetings with industry par- streams under the auspices of the Committee on ticipants and continued work to support the Payments and Market Infrastructures (CPMI), transition from USD LIBOR to the new risk- 68 including joint work between CPMI and the free rate, SOFR. International Organization of Securities Com- • Collaborate with other regulators and industry missions (IOSCO), and the FSB, on topics participants to develop a practical framework and including digital innovations, digital currencies, potential approaches for conducting supervisory decentralized financial technologies, endpoint stress testing for central counterparties in order to security, cooperation among authorities, and 70 identify and address key risks to the financial implementation monitoring. system. —Contributed to the CPMI—IOSCO report, —Organized the Stress Testing Conference at the Responsibility E: A compilation of authorities’ 71 Federal Reserve Bank of Boston focused on gen- experience with cooperation. erating dialogue between all the varied stake- • Conduct a coordinated approach to resiliency that holders in the stress test process. addresses the most critical Reserve Bank functions, • Foster collaboration to help refine and consult on aligns with related initiatives such as those related consumer protection regulations for which the to System risk management, and strikes an appro- Federal Reserve has authority, working with other priate balance between resiliency, efficiency, and agencies and bureaus, as appropriate. budget/resource stewardship. —Issued a Federal Reserve Administrative Manual 66 Additional information is available on the website for the Fed- eral Reserve Bank of Dallas at https://www.dallasfed.org/cd/ policy on sharing information on risk events and events/2019/19clarida. risk incidents, and continued to interact with 67 Additional information is available at https://www System risk groups to influence the direction of .consumercomplianceoutlook.org/outlook-live/2019/2019-fair- risk management in the Reserve Banks. lending-interagency-webinar/. 68 The Board is an Ex Officio Member of the ARRC. In response 69 to recommendations and objectives set forth by the FSB and See the Federal Reserve’s website at https://www.federalreserve the FSOC to address risks related to USD LIBOR, the Board .gov/newsevents/pressreleases/bcreg20190212a.htm. 70 and the Federal Reserve Bank of New York jointly convened Additional information is available at https://www.bis.org/list/ the ARRC in 2014. Additional information can be found on the cpmi/index.htm?m=3%7C16%7C570. Federal Reserve Bank of New York at https://www.newyorkfed 71 Additional information is available at https://www.bis.org/cpmi/ .org/arrc. publ/d189.pdf. June 2020 31

Objective 6.4: Gather information, —Engaged with a range of stakeholders to solicit views on monetary policy and gather informa- views, and perspectives on issues tion about developments in financial markets related to the Board’s mission from a consequential to the effective implementation wide range of constituencies, and transmission of monetary policy, as well as including consumers, businesses, identified potential financial stability risks. financial sector participants, —Met with community members in Kansas City to gain first-hand perspectives for videos to aug- community groups, researchers, and ment the data and research for the System’s elected and other public officials. Community Development Research Conference and the Report on the Economic Well-Being of 73 The Board will engage with the public on a wide U.S. Households for 2018. range of issues relevant to the organization’s mis- —Met with members of the banking industry, U.S. sion. Staff will work on a broad research agenda that bank regulators, and other central banks to dis- focuses on the macroeconomy and financial markets cuss issues related to financial stability in the and will work to assess potential financial stresses United States and abroad. that could threaten economic and financial stability. —Co-hosted, with the Reserve Bank of Chicago, Projects and Initiatives the biennial Federal Reserve System Community Development Research Conference titled • Contribute to domestic and international efforts to Renewing the Promise of the Middle Class.74 improve the quality of financial data that can bet- Â ter inform policymaking. The event featured experts from a range of academic disciplines who shared emerging —Participated in the FSB’s Global Monitoring research on paths to the middle class, includ- Exercise on Nonbank Financial Institutions, ing research focused on education, the labor which involved providing data on the monitor- market, asset building, financial security and ing of financial activity outside the banking wealth creation, and roles of local communi- system to Federal Reserve Banks as well as con- ties in defining challenges and opportunities in tinual improvements in the quality of data. reaching the middle class. —Published major statistical and data releases on • Support the Federal Reserve’s initiative to review the Board’s public website, such as the Agricul- the strategies, tools, and communication practices tural Finance Databook - E.15, Factors Affect- it uses to pursue its congressional mandate of ing Reserve Balances - H.4.1, Assets and Liabili- maximum employment and price stability. ties of Commercial Banks in the U.S. - H.8., and —Conducted a national survey of Community Financial Accounts of the United States - Z.1.72 Development Financial Institutions to gain • Engage payment system stakeholders in payment insight on specific areas where these institutions system improvement efforts to help improve the work to support community economic develop- speed, safety, and efficiency of the U.S. payment ment, including Opportunity Zones, the mod- system. ernization of the CRA, and the impact of the partial federal government shutdown in early —Launched several workstreams to advance miti- 2019. gation efforts for difficult cyber resilience chal- lenges through the CPMI-IOSCO’s Working —Conducted, in collaboration with System col- Group on Cyber Resilience. leagues, 14 Fed Listens events as part of a com- prehensive public review of the strategy, tools, • Engage diverse stakeholders to solicit and inform and communication practices the Federal their views on Board supervisory, monetary, pay- ments, and regulatory policies toward effective 73 See the Federal Reserve’s website at https://www.federalreserve consumer protection, strengthened communities, .gov/publications/files/2018-report-economic-well-being-us- households-201905.pdf. and household financial stability. 74 Additional information is available on the website of the Fed- eral Reserve Bank of Chicago at https://www.chicagofed.org/ 72 See the Federal Reserve’s website at https://www.federalreserve region/community-development/2019-federal-reserve-system- .gov/data.htm. community-development-research-conference. 32 Annual Performance Report 2019

Reserve uses to achieve its dual mandate of —Organized the FSB Analytical Group on Vul- maximum employment and price stability.75 nerabilities (AGV) Interconnectedness work- shop and the FSB AGV Exchange Traded —Presented to the International Monetary Fund Funds workshop. on modelling systemic financial macro-risks.

75 See the Federal Reserve’s website at https://www.federalreserve .gov/monetarypolicy/review-of-monetary-policy-strategy-tools- and-communications-fed-listens-events.htm. www.federalreserve.gov 0620