HUMINT National Crime Agency

CHIS Operations Trainer – HUMINT

National Crime Agency

NCA Grade 3 / Civil Service SEO / Chief Inspector/ Inspector

Reference: 51543

Closing date: Monday 6th July at 23:55

Candidate information Pack Move your mouse pointer over the buttons Contents  below and click for more information

Lynne Owens Director General Biography

Thank you for your I am seeking determined, and proactive officers to join the National Crime Agency to help fight the most serious and interest in this role in the organised crime threats to the UK. National Crime Agency NCA officers work at the forefront of law enforcement, building the best possible intelligence picture of all serious and Lynne took up post as the Director General of the organised crime threats; relentlessly pursuing the most serious National Crime Agency in January 2016. and dangerous offenders; and developing and delivering An experienced police officer, Lynne joined the specialist capabilities on behalf of law enforcement and other Metropolitan Police in 1989 where she rose to partners. the rank of Detective Chief Inspector and Senior Investigating Officer within the Force’s Major Crime There is no such thing as a 'typical' NCA officers. The breadth of our capabilities means Department. that we recruit people from virtually every walk of life, from police to project management,

Lynne transferred to Surrey Police in 2002 where she crime analysis to commercial procurement. Our diversity is one of our greatest strengths. served as a Divisional Commander and subsequently Assistant Chief Constable, responsible We equip our officers with the right skills, workplaces and technology to lead the UK' for Territorial Operations. response to serious and organised crime, and operate with the trust and confidence of the Awarded the Queen’s Police Medal in 2008, Lynne public. moved back to the MPS in 2009 and was promoted to Assistant Commissioner the following year, If you have the skills and experience I am looking for, I would welcome your application to serving as head of Central Operations and Specialist Crime Directorates. join the organisation.

Lynne was appointed Chief Constable for Surrey Lynne Owens Police in 2012 and, in the 2015 Birthday Honours, was awarded the CBE for services to policing and Director General criminal justice.

Why join NCA? Leading the UK's fight to cut serious and organised crime

Would you like the opportunity to contribute to the fight against serious and organised crime?

Serious and organised crime is one of the gravest threats to the UK's national security. The National Crime Agency sits at the heart of the law enforcement response, protecting the public by disrupting and bringing to justice those serious and organised criminals who pose the highest risk to the UK.

NCA officers work at the forefront of law enforcement, building the best possible intelligence picture of all serious and There's no such thing as a typical NCA officer. We come from different backgrounds organised crime threats; relentlessly and cultures, speak many languages and have diverse skills and experiences. What we pursuing the most serious and dangerous have in common is dedication and a commitment to protecting the public from serious offenders; and developing and delivering and organised crime. specialist capabilities on behalf of law enforcement and other partners. Are you ready to join the team?

We are passionate about inclusion.

Joao Rodrigues, Head of Resourcing, National Crime Agency

Being truly reflective of the communities we serve, Our colleagues and officers run campaigns We are proud to be a Disability Confident based on their own personal stories to employer. We offer a guaranteed interview and building a culture where everyone can perform increase awareness and understanding and scheme and are happy to discuss reasonable our senior leaders talk with passion and match adjustments as part of your application so that at their best is critical to leading the UK’s fight this with their commitment. you can perform at your full potential both against serious and organised crime – something through the selection process and then in post We are committed to championing difference, if you are successful. which affects us all. confident to challenge our behaviours and we are developing the process that will ensure our We are also delighted to be included in the We work in partnership with our outstanding network groups to diversity and inclusion strategy is set up for 2019 Stonewall Top 100 Employers list, continuously develop how we grow and embed our approach to success. recognising organisations for their inclusivity. We are launching our new Diversity & Inclusion commitment to making workplaces more strategy focused around our culture, breaking down barriers, If you want to join us on our mission, want to LGBT+ inclusive, ensuring that our LGBT+ be part of an organisation committed to and being accountable for delivering results. employees are safe, respected and fairness and equality of opportunity and can accepted. Our network groups champion diversity through encouraging meet our high expectations of integrity and behaviours, then we encourage you to apply diversity in flexible working, ethnicity, disability, gender and to one of our roles. sexual orientation. We are launching a new and comprehensive wellbeing strategy aimed at breaking down barriers to talking about mental health.

About the Intelligence Directorate

• National Tasking and Coordination (NTAC) - Oversight and The Intelligence Directorate works collaboratively with the NCA coordination of operational activity to support NCA and National Investigations Directorate and partners to deliver a unified crime tasking. The Control Centre provides the command team with fighting response. situational awareness of operational capacity, capability, effectiveness and support to Critical Incident Commanders. To initially treat risk and Serious and organised crime (SOC) is one of the recognised national dynamically transfer risk to the appropriate stakeholder, whilst building security threats, estimated at costing the UK economy over £37 billion public confidence. Regional Organised Crime Coordinators – provide a every year. conduit for requests to and from partner agencies.

In the Intelligence Directorate we collect, record and enhance • The Gateway Teams - The NCA Gateway provides a consistent entry intelligence to build a picture of that SOC, sharing this with partners in point for all new information and intelligence requests and referrals the UK and abroad. Then, through the exploitation of intelligence, we requiring NCA operational assessment. It is the ‘front door’ to the flex law enforcement’s collective resources against these dynamic Agency, receiving, assessing, de-conflicting and enhancing information threats. We are continuously looking for new opportunities to and intelligence across a wide spectrum of criminality in addition to enhance traditional capabilities to increase the quantity and quality of identifying and enhancing serious and organised crime leads for available intelligence and maximise its potential for exploitation.” development and tasking. The Gateway includes the UK International Crime Bureau, Sensitive Intelligence Unit, Child Sexual Exploitation The Intelligence Directorate is made up of the following deputy Referrals Bureau, UK National Central Office for the Suppression of directorate areas: Counterfeit Currency and Protected Coins and the Agency Facilitation Team. • International – The International Department works with international partners and coordinates UK law enforcement • National Intelligence Hub- The National Intelligence Hub (NIH) is made support overseas to gather and share intelligence, conduct up of the National Targeting Centre and National Assessment Centre. operational activity and enhance international delivery through a The Hub is responsible for identifying key priority targets and variety of means, including capacity building, training, and joint developing intelligence through its symbiotic relationship with European and International taskforces. The NCA is the UK Intelligence Collection and International. The NIH is at the heart of the gateway for law enforcement engagement with international NCA, providing the single authoritative picture of the threat from SOC, partners through its International Liaison Officer network. The delivering intelligence products and identifying opportunities which network provides coverage to over 130 countries. drive NCA and partner activity in response to the highest harm threats. Working in the NIH involves close collaboration with other UK and • Intelligence Collection - coordinates NCA collection capabilities International Intelligence, Law Enforcement and policy partners against the Agency’s highest priorities. Intelligence Collection charged with tackling SOC and its impact on the UK. NIH products includes forensics, open source, covert human intelligence drive operational activity and reach senior stakeholders in both sources, undercover officers and technical collection capabilities. operational and policy environments, ultimately informing law enforcement up to chief constable level and the work of Whitehall and the prime minister chaired National Security Council.

About the Intelligence Directorate

• National Data Exploitation Capability - The National Data Capability consists of a multidisciplinary team including data professionals, operations officers and analysts that are transforming how the NCA and wider UK Law Enforcement community operate within Her Majesty’s Government. By partnering with other organisations and using advanced data analytics, the capability creates insights that disrupt and detect serious and organised crime. The Directorate is supported by the:

• Intelligence Capability HQ - The Intelligence Capability HQ’s (ICHQ) mission is to deliver a world class intelligence capability that leads the fight against SOC. It leads on the Directorate’s business led transformation programme, business planning and overall management including review of operational success, capability requirements overview, recruitment and professionalisation.

About the role • Set and monitor operational performance and ensure that all The role will be primarily to develop and lead Covert Human operations have control measures in place including contingency Intelligence Source (CHIS) Ops trainingfor the HUMINT department plans and current risk assessments which conform to SOPs and but additionally will provide Controller surge capacity to the CHIS Ops that projects align with strategic objectives and comply with teams at times of operational overload. This will also ensure the relevant control strategies. incumbent maintains operational currency and competency. • Manage issues relating to the performance and conduct of officers in line with Agency values/policy. The primary responsibilities are: The role requires a detailed understanding of law enforcement’s response to • To manage and oversee the delivery of NCA CHIS training serious and organised crime. You will need the ability to deliver at pace in through the NCA’s NPCC-approved training courses. This order to place HUMINT intelligence and evidence at the heart of NCA delivery. includes leading a CHIS Ops training team. You may be expected to work directly or indirectly in tackling child sexual • To ensure the cost-effective and efficient delivery of CHIS training exploitation and abuse. This may involve exposure to child sexual abuse programmes in a wide variety of settings and environments, in material. You should consider the sensitive nature of the work before deciding both the UK and overseas. to apply. • To oversee and manage the on-going development of the NCA CHIS Ops accreditation pathway to ensure that NCA CHIS All officers working on or supporting this type of operational activity will training continues to be recognised as “best of breed”. undergo a psychological assessment on taking up the role and at regular • To oversee and manage the programme of Continuous intervals once in post. Professional Development for all current NCA CHIS Ops staff. By applying for this role you are confirming that you are willing to work on child • To oversee and manage the development of CHIS Ops training sexual exploitation and abuse operations. SOPs. To be considered, you will need to successfully complete SC clearance before Oversee, plan, manage and co-ordinate the source recruitment • commencing the role and DV STRAP clearance within the first 12 months as and handling operations of a HUMINT Collection Team, and part of your probation period. Agency Liaison Officers where appropriate, in accordance with Agency requirements as directed by Head of HUMINT, relevant You may also be required to undertake a mandatory pre-employment UK (and where appropriate foreign national) legislation, substance misuse test and achieve a satisfactory result. authorities, agreements/permissions and Agency policies and Location: London, Warrington, Birmingham. procedures. Please note – We cannot guarantee you will be posted to your first choice of • Undertake CHIS/HIS/UC Controller duties in accordance with legislation, policy and procedures, dealing with registered and location though we will make every effort to accommodate this where potential CHIS. possible.

Person Specification

You will need to demonstrate the below Essential Qualifications/Skills Please Note: behaviors: • The NCA is a 24/7 organisation, Trained CHIS Controller at • and working patterns must • Working Together Enhanced Level (former support business requirements. • Leadership National Level 4) or other You may occasionally be agency equivalent. asked to respond at short Training Qualification L4 or You will also need to demonstrate the below • notice or outside of core hours equivalent. technical criteria: but this it is not an essential requirement to do so. • Experience of the supervision and Desirable Qualifications/Skills On occasions officers may be management of CHIS to supportserious • required to travel throughout organised crime investigations in the UK • RIPA/CPIA trained. the UK and overseas. and overseas. • Overseas security/hostile • You could be deployed to work • Experience of the supervision and environment trained or on any type of investigation, management of handling staff engaged equivalent. including, but not limited to in CHIS operations. • Powers training. Child Sexual Exploitation, • Operational risk management in support • Training in risk assessment and Cyber Investigations or of business delivery. management. Financial investigations. • Proven experience of leading, managing and supervising operational planning and effective resource/budget management within a HUMINT environment. Salary & Benefits

Salary and Benefits

Salary If you are an active police pension member • Generous paid maternity, paternity and shared immediately prior to joining the NCA, you can parental leave (SPL) which is notably more than G3 CHIS Trainer: continue your membership throughout your the statutory minimum offered by many other employment with us as if you were a service employers. police officer. If you do remain an active Childcare benefits (policy for new employees £44,371 - £55,275 • member and subsequently return to a police as of 5 April 2018): The government has Roles based in London will receive an additional force, you should be able to continue your introduced the Tax-Free Childcare (TFC) London Weighting of £3,339. membership there too. scheme. Working parents can open an online childcare account and for every £8 they pay in, Pay principles on Civil Service transfers apply for This Includes; the government adds £2, up to a maximum of current civil servants transferring to the NCA at the £2000 a year for each child or £4000 for a equivalent grade. • 26 days’ annual leave on entry, increasing to disabled child. Parents then use the funds to 31 days after 5 years’ service. This is in pay for registered childcare. Existing Pay principles for existing NCA officers can be found addition to 8 public holidays. employees may be able to continue to claim in the NCA Remuneration policy (HR04 OP03). • A competitive contributory pension scheme childcare vouchers, so please check how the that you can enter as soon as you join where policy would work for you here. we will make a significant contribution to the • All NCA officers can apply for a formal change Benefits cost of your pension; where your to their working hours or pattern. However, contributions come out of your salary before acceptance of Alternative Working Whatever your role, we take your career and any tax is taken; and where your pension will Arrangements is depending on a number of development seriously, and want to enable you to continue to provide valuable benefits for you aspects such a business needs. build a really successful career with the Agency and and your family if you are too ill to continue • Interest-free loans allowing you to spread the wider Civil Service. It is crucial that our employees to work or die before you retire. cost of an annual travel season ticket; have the right skills to develop their careers and • Flexible working patterns including access to • The opportunity to use on site facilities meet the challenges ahead, and you’ll benefit from including fitness centres and staff canteens. regular performance and development reviews to Flexible Working Schemes, part time and job Occupational sick pay. ensure this development is ongoing. As a Civil share allowing you to vary your working day • Service employee, you’ll be entitled to a large range as long as you work your total hours. of benefits.

Application Process

To apply for this post, you will need to complete an online application form which includes entering the information outlined below. This should be completed no later than 23:55 on Monday 6th July 2020. Application 1. Your CV should set out your career history including training and qualifications, with key responsibilities and achievements. Please ensure that each entry of your career history also has a few sentences outlining a description and the key elements of that role, and that you provide reasons for any gaps within the last two years. Please ensure the dates of any accreditations you are relying on are entered onto the CV. Experience criteria can also be assessed from CV. Shortlist

2. Technical and Experience Criteria. Please provide a statement of suitability (maximum 250 words per criteria) on how you meet the below criteria: • Experience of the supervision and management of Covert Human Intelligence Sources to support Assessment serious organised crime investigations in the UK and overseas. • Experience of the supervision and management of handling staff engaged in CHIS operations. • Operational risk management in support of business delivery. • Proven experience of leading, managing and supervising operational planning and effective resource/budget management within a HUMINT environment.

Offer Candidates will be required to provide copies of any essential qualifications/accreditations at interview.

Application Process

You will also be asked to complete Equality and Diversity information on submission of your application. In order to monitor the effectiveness of the National Crime Agency’s equality and diversity strategy, the NCA Application require certain personal details about you. Please note that this will be treated in confidence and will not impact your application. You will be asked to complete an E-consent survey asking for permission to share this data with the NCA to be used for statistical/monitoring purposes only, refusal of consent to share the information will not impact your application. Should you encounter any issues with your online application please get in touch with us at the following Shortlist email address; including the vacancy reference number in the subject line, [email protected]

Your application will be acknowledged by the Government Recruitment Service. If you do not receive acknowledgement of your application within 48 hours, please contact us. Assessment

Offer

Application Process

Longlisting Application If a large number of applications are received then long-listing will be conducted on the below criteria

• Trained CHIS Controller at Enhanced Level (former National Level 4) or other agency equivalent. • Ability to demonstrate a good understanding of the management of Shortlist covert investigation techniques specifically the CHIS.

Shortlist

Assessment A panel, including the hiring manager, will then assess your application to select those demonstrating the best fit with the role by considering the evidence you have provided against the criteria set out in the Personal Specification section.

A decision is expected to be made by week commencing 3rd August 2020 and all shortlisted candidates will be advised of the outcome shortly afterwards.

Offer

Application Process

Interview If you are shortlisted, you will be invited to attend an interview. The interview will be a competency based interview Application assessing the below criteria: Behavioural Criteria • Working Together • Leadership

Shortlist Technical/Experience Criteria:

• Experience of the supervision and management of Covert Human Intelligence Sources to support serious organised crime investigations in the UK and overseas. • Experience of the supervision and management of handling staff engaged in CHIS operations. • Operational risk management in support of business delivery. • Proven experience of leading, managing and supervising operational planning and effective Assessment resource/budget management within a HUMINT environment.

Candidates must provide copies of any qualifications they rely on as part of their application to interview. Full details of the interview process will be made available to shortlisted candidates. The interviews will take place Throughout August 2020 Offer Please be advised that the interview process may change due to the current situation regarding COVID-19. If successful at shortlisting you will be given up to date information regarding the interview process.

Application Process

• Regardless of the outcome, we will notify all candidates as soon as possible.

Application • If you are not found appointable at the advertised grade you may be offered the lower grade role if you are considered to meet the skills, experience and behaviours for the lower level. The benchmark for appointing to the lower grade is set at the start of each campaign. All offers will be made in merit.

• If you are found appointable at the higher grade but there are no positions available you may be offered an appointment at the lower grade. Shortlist • Candidates who meet the required standard at interview will be posted in merit order by their location preferences and additional skills.

• If your application is successful and we are unable to offer you a post immediately, you will be invited to join our reserve list so that we can continue to communicate with you regarding your employment with the Assessment Agency, and the incredible work that we do. If over the next 12 months we are able to offer you a position, we will contact you as soon as possible. During this time, you will go through our vetting and preemployment checks processes. Appointments will be made in adherence to the Civil Service Recruitment Principles and in strict merit order with the highest scoring candidates being appointed first. We will keep you updated throughout your application and whilst in the candidate pool, we wish you every success in this process and are excited for the journey ahead. Offer

Indicative Timeline

Please note that these dates are only indicative at this stage and could be subject to change. If you are unable 6th July 2020 to meet these timeframes, please let Advert Closing Date us know in your application letter. The anticipated timetable is as W/C 3rd August 2020 follows: Expected shortlist announcement

May 2020 December 2020

Interview locations will be sent to candidates at a later date. Interviews will be held in London. Candidates are asked to note the above timetable, exercising flexibility Pre-employment Checks through the recruitment and selection process. Pre-employment checks take on average Candidates may need to travel to one of the main NCA 16 weeks from the point of offer to sites as we cannot guarantee interviews will be held at arranging a start date. This includes the location advertised. vetting, occupational health assessments, employment history checks and Throughout August 2020 substance misuse tests. This is an approximate time frame and is to be Interviews taken as a guideline only as this can very between candidates.

FAQs

1. Can I apply if I am not currently a civil 7. What nationality do I need to hold in order 8. How does the NCA grading structure servant? to apply? compare to civil service and police? Yes. These roles are open to all suitably qualified To be eligible for employment to this role you The NCA operates its own grade structure, the people. must be a national from the following countries: below table shows our grades in comparison 2. Is this role permanent? with our civil service and police colleagues. • The United Kingdom This role is being offered on a permanent basis. • The Republic of Ireland 3. Is this role suitable for part-time working? • The Commonwealth* NCA Civil Service Police A European Economic Area (EEA) Member Grade Equivalent Equivalent This role is available for appointment full-time, 37 • State Assistant Chief hours per week. Deputy Director • Switzerland Constable 4. Will the role involve travel? • Turkey Chief G1 Grade 6 Some travel will be required for this role. Superintendent Certain family members of EEA, Swiss and G2 Grade 7 Superintendent 5. Where will the role be based? Turkish nationals are also eligible to apply SEO Chief Inspector/ G3 These roles are based in London, Warrington and regardless of their nationality. (Senior Executive Officer) Inspector Birmingham. Unfortunately, relocation costs for HEO (*Commonwealth citizens not yet in the UK, G4 Sergeant all roles will not be reimbursed. (Higher Executive Officer) who have no right of abode in the UK and 6. Can I claim back any expenses incurred who do not have leave to enter the UK are G5 EO (Executive Officer) Constable during the recruitment process? ineligible to apply.) AO No. Unfortunately we will not be able to (Administrative Officer) For further information on whether you are G6 N/A reimburse you, except in exceptional AA circumstances and only when agreed in advance. eligible to apply, please visit Gov.UK (Administrative Officer)

• Sheffield • Belfast • Gartcosh

Those who would like to work in any of these other NCA locations are urged to apply at this time so they can be considered for posting when vacancies become available in those locations. When completing the online application form you will be given the opportunity to state up to three preferred locations. Unfortunately, relocation costs will not be reimbursed. FAQs

FAQs

9. Is security clearance required? 10. What reasonable adjustments can be We are committed to making reasonable The NCA conduct enhanced pre- made if I have a disability? adjustments for Disability Confident employment checks on top of standard SC The NCA is a Disability Confident Leader Scheme applicants and will try to remove to determine suitability to work for an and therefore part of the Disability Confident any barriers so you are not at a organisation combatting serious and Scheme (for further information on the disadvantage during the selection/ organised crime. All NCA officers must hold Disability confident scheme please visit recruitment process/ interview / SC Enhanced upon entry as a minimum. (https://www.gov.uk/government/ assessment including; allowing extra time Failure to achieve SC Enhanced will result collections/disability-confident-campaign). If during selection tests; ensuring that in the job offer being withdrawn. Individuals you have a disability defined by the equality information is provided in an accessible will be required to undertake and pass a Act 2010 you’re eligible to be considered for format or; by providing training. We are substance misuse test as part of pre- the Disability Confident Scheme. also committed to interviewing all employment checks. In order to qualify you must have a physical applicants with a disability who meet the Some NCA roles require officers to obtain or mental impairment which has a minimum criteria for the role applied for. DV Enhanced within 12 months of entry. If substantial and long term negative effect on If you feel that you may need a DV Enhanced cannot be obtained the your ability to carry out normal day to day reasonable adjustment to be made, or officer will be required to move to a non-DV activities you would like to discuss the disability role. (Further information regarding disabilities confident scheme in more detail please More information about the vetting process covered under the equality act please visit contact us in the first instance. can be found at the following link https:// www.gov.uk/definition-of-disability-under- If you wish to receive a hard copy of the www.gov.uk/guidance/security-vetting-and- equality-act-2010). information, or in an alternative format clearance e.g. Audio, Braille or large font then please contact: [email protected]

FAQs

11. Are there any residency requirements outlined in the Civil Service Commission’s 14. What do I do if I want to make a in order to apply for this role? Recruitment Principles. For the most senior complaint? To meet National Security Vetting posts in the Civil Service, the Commission For non-CSC led requirements you will need to have resided discharges its responsibilities directly by If you feel that your application has not been in the UK for a minimum of 3 out of the past overseeing the recruitment process and by treated in accordance with the recruitment 5 years for SC clearance and a minimum of a Commissioner chairing the selection principles and wish to make a complaint, 7 out of 10 years for DV clearance. You will panel to hear and determine appeals made then you should contact still be considered if you were posted by civil servants under the Civil Service [email protected] in abroad as part of your service with the HMG Code which sets out the Civil Service the first instance. or armed forces or a UK government role values – Honesty, Integrity, Impartiality and 15. What should I do if I think that I have a during this period. Please make sure you Objectivity – and forms part of the conflict of interest? meet these requirements before applying for relationship between civil servants and Candidates must note the requirement to this role. their employer. declare any interests that might cause 13. Will this role be overseen by the 12. What is the role of the Civil Service questions to be raised about their approach Civil Service Commission? Commission in relation to recruitment to the business of the Department. The recruitment process is subject to the into the Civil Service? If you believe that you may have a conflict of Civil Service Commission’s recruitment The Civil Service Commission provides interest please contact principles. assurance that selection for appointment to [email protected] the Civil Service is on merit on the basis of before submitting your application. fair and open competition as

Contact us Contact us We encourage all candidates to thoroughly review the Candidate Information Pack which explains the role and requirements further before submitting an application. If you have any specific queries about the role that is not covered by the candidate pack, please contact: [email protected]

For information regarding your rights and how NCA treat the personal details you provide to us please follow this link: www.nationalcrimeagency.gov.uk/publications/910-nca-public-privacy-notice/file

Did you know that the NCA employs a broad range of specialist volunteers who work with us as NCA Specials? Why not volunteer as an NCA Special and support us in leading the UK’s fight to cut serious and organised crime? To find out more about volunteering opportunities within the agency, please visit us at https://www.civil-service-careers.gov.uk/national-crime-agency/

For more information on careers at the NCA please visit https://www.civil-service-careers.gov.uk/national-crime-agency/

DRIVING DIVERSITY FORWARD The NCA is an inclusive employer committed to developing a workforce which reflects the society we protect. We value difference, and recruit by merit on the basis of fair and open competition as outlined in the Civil Service Commission Recruitment Principles. More information can be found on http://civilservicecommission.independent.gov.uk/Civil-service-recruitment/

If you would like the application form in a different format, please contact the Recruitment Team via email to: [email protected] The NCA complies with and expects all its employees to reflect the values outlined in the Civil Service Code, for further information please review the code.