Complaints dealt with by the Director-General of Communications in March 2018

In March 2018, the Director-General of Communications (“DG Com”) dealt with 146 cases (244 complaints) under the delegated authority of the Communications Authority (“CA”), of which 16 cases (20 complaints) were classified as minor breaches and 88 cases (165 complaints) as unsubstantiated. The remaining 42 cases (59 complaints) were found to be outside the ambit of the Broadcasting (Miscellaneous Provisions) Ordinance.

The monthly figures of complaints dealt with by the DG Com under the delegated authority of the CA from April 2017 to March 2018 are shown in Figure 1. Figure 2 shows the nature of the unsubstantiated complaints classified by the DG Com in March 2018. Figure 3 shows the nature of the complaints classified by the DG Com as minor breaches in the month of March 2018.

Figure 1

Complaints dealt with by the Director-General of Communications from April 2017 to March 2018

Figure 2

Nature of the Unsubstantiated Complaints classified by the Director-General of Communications in March 2018

Figure 3

List of Complaint Cases classified by the Director-General of Communications as Minor Breaches in March 2018

Title Channel Broadcast Date Substance of Complaint TV Programme HKTVE 4.8.2017 Insufficient English “Sing! China 2” ViuTVsix voiceover and/or (中國新歌聲第二 superimposed texts 季) provided in the programme broadcast in non-designated language

TV Programme HKCTV & now 17.8.2017 Inaccuracy “GMT” (香港早 TV BBC World 晨) News Channel

TV Programme TVB News & 20.8.2017 Inaccuracy “Overnight News” now TV TVBN (深宵新聞報道)

TV Programme TVB News 21.8.2017 Inaccuracy “Behind the Headlines” (時事 通識)

TV Programmes TVB Jade, TVB 23.8.2017 Inaccuracy “Good Morning News & now TV ” (香港 TVBN 早晨), “News Report” (新聞報 道) & “Noon News” (午間新聞)

Title Channel Broadcast Date Substance of Complaint TV Programme now Business 29.8.2017 Inaccuracy “Trading Hour” (交 News Channel 易時段)

Radio Programme CR 1 14.9.2017 Inaccuracy “The Summit” (光 明頂)

TV Advertisement TVB Jade 21.9.2017 No Chinese for “Wu Liang Ye” subtitles for the (五糧液) advertisement broadcast in non-designated language

TV Programme HKCTV i-Cable 2.1.2018 Inaccuracy “Cable Finance Finance Info 2000” (八點有線 Channel 財經)

TV Programme HKCTV i-Cable 8.1.2018 Inaccuracy “Cable Morning Finance Info Finance” (創富早 Channel 餐)

TV Programme HKCTV i-Cable 17.1.2018 Inaccuracy “Trading Hall Finance Info Express” (交易所 Channel 直播室)

TV Programme now News 23.1.2018 Inaccuracy “now News” (now 新聞報道)

TV Programme HKTVE ViuTV 1.2.2018 Inaccuracy “Morning News” (早晨新聞)

Title Channel Broadcast Date Substance of Complaint TV Programme TVB Jade 8.2.2018 Inaccuracy “Noon News” (午 間新聞)

TV Programme TVB J2 17.2.2018 Programme not “” broadcast in accordance with programme guide

TV Programme TVB Jade 20.2.2018 Inaccuracy “News at 6:30” (六 點半新聞報道)