CIS 460 • Management of Information Systems • Winter 2021

Paul M. Leidig, Ph.D. Office Hours Phone: 331-2060 virtual by appointment [email protected] http://www.gvsu.edu/leidig

Course Description This course integrates the information needs of the organization with the technology of information systems. Administration and policy are applied to specific areas of information systems management. Prerequisites: CIS 330, MGT 331, and CIS major standing.

Objectives To balance the technical and management needs of an organization, this course requires the student to: 1. Identify and describe information needs of an organization and the role of information systems in providing for them. 2. Identify and describe structures for matching an information system to the structure and behavior of the organization. 3. Analyze and evaluate administrative and management issues relative to administration of the information systems function. 4. Evaluate & debate critical issues related to managing and administering the information systems function.

Required books and materials • The Adventures of an IT Leader, Updated Austin et. al., Harvard Business Press, 2016 • The Phoenix Project, Kim et.al. IT Revolution Press, 2014 • The Project, Kim et.al. IT Revolution Press, 2019 • Additional articles available on Blackboard Supplemental books (I will also be using these materials to supplement class discussions.) • Managing and Using Information Systems, 6th Edition, Pearlson et.al, Wiley, 2016 • Information Systems for Managers: With Cases, Ed. 3.1 Piccoli and Pigni, 2015

Course Requirements 1. Professionalism/Participation: Class participation is an important part of this class. Therefore, you are expected to be present at each class meeting, prompt (on time), and prepared to participate in discussions to receive full credit. Due to the discussion nature of the course, a student failing to attend class meetings will find it very difficult to pass the course. It is the student's responsibility to obtain missed class material.

Professionalism implies positive participation in class discussions and an appropriate for learning. I expect that you will demonstrate professionalism in your work by: • Submitting your work on time. Late assignments, missed for insufficient reasons, will be assigned a grade of zero. • Displaying integrity by doing your own work. Plagiarism is grounds for failing the course. • Demonstrate professional skills by submitting college-level work, free from spelling and grammatical errors. I expect that you will demonstrate professionalism in your conduct by: • Attending class regularly and on time. I expect that you will notify me beforehand if you will be absent or need to join late. • Participating verbally in class discussions and exercises. Quality of your contribution is most important, not quantity. • Not engaging in activities that show disrespect to me or fellow students, e.g. using phones/computers except for class activities.

Poll Everywhere: We will use some of our class time to engage in Socratic-style peer learning. At times, you will use your phone or computer to respond to questions. You will need to use a browser and/or install the Poll Everywhere app.

Of the 50 points possible, your participation grade will be allotted as follows: 50 - Asks good questions, makes valuable observations, and answers questions effectively on an ongoing basis. 40 - A frequent participant, but not all questions, answers, or observations are always relevant or effective. 25 - Participates infrequently, or questions/answers do not reflect adequate preparation, or late to class. 10 - Very rare participation, or questions/answers reflect little or no preparation, or is often late to class. 0 - Displays little sign of life in class, often late for class, or absent for multiple class periods.

2. Weekly Assignments: (Be sure to type your name at the top of your submitted coursework.) 2a) The Adventures of an IT Leader Reflection questions: Answer the Reflection questions at the end of each chapter, and submit them via Blackboard prior to the beginning of the class period in which the chapter is assigned. Submit one Word file per chapter as [Lastname_A#.doc] where # is the chapter number. 2b) The Phoenix Project: For each of the three parts of the book, develop a summary and analysis of the IT implications of the material and answer questions posted in Bb. Submit a document as [Lastname_P#.doc] where # is the assigned book Part #. 2c) Unicorn Project: For each of the three parts of the book, develop a summary and analysis of the IT implications of the material and answer questions posted in Bb. Submit a document as [Lastname_U#.doc] where # is the assigned book Part #. 3. Midterm and Final Exams are composed of essay / short-answer questions from reading material, lectures, and class discussion. Grading Distribution Total of 400 points

Class Professionalism and Participation 50 B+ 87% C+ 77% D+ 67% Weekly Assignments 150 A 93% B 83% C 73% D 63% Midterm exam 100 A- 90% B- 80% C- 70% F < 63% Final exam 100 Course Approach Textbook readings, web resources, and class discussion will help to convey the main body of knowledge and stimulate desired critical thinking. The most effective learning will result from your involvement in critical thinking through class discussion. Completion of all written assignments by the expected dates are critical to your success in this course. Text readings must precede coverage of the material in class for effective participation in class discussions. My practice is to present selections from the supplemental materials, and ask questions that require applying that material to the case studies, current events and technologies. Course Policies Academic Honesty All students are expected to adhere to the academic honesty standards set forth by Grand Valley State University and the School of Computing and Information Systems, the details of which can be found at http://www.cis.gvsu.edu/academic-honesty/. Attendance. The GVSU Catalog Class Attendance Policy states: “Coursework missed because of excused absences should be made up to the satisfaction of the instructor… The degree of the effect upon grades will vary with the nature and amount of work missed and must be measured according to the instructor’s best judgment. In case of excessive absences, the instructor may refuse to grant credit for the course. Under some circumstances, an incomplete grade followed by a resolution according to university policy, or withdrawal from the course, is appropriate.”

Tentative Schedule Weekly Assignments Date Adventures of an IT Leader (A), Phoenix Project (P), Unicorn Project (U), Blackboard (Bb) due prior to 1:00 pm day of class 1/19 Course introduction and background / IT Doesn’t Matter (Bb) 1/21 A1 The New CIO IT Doesn’t Matter, A1 Reflection 1/26 A2 CIO Challenges, A3 CIO Leadership A2 and A3 Reflection 1/28 A4 The Cost of IT, A5 The Value of IT A4 Reflection, A5 Reflection 2/2 Bb - The Vasa Case and Brunelleschi’s dome Vasa Case Study 2/4 A6 Project management, A7 Runaway Project A6 Reflection / A7 Reflection 2/9 A8 IT Priorities, A9 IT and the Board of Directors A8 and A9 Reflection 2/11 A10 Crisis, A11 Damage A10 and A11 Reflection 2/16 A12 Communication, A13 Emerging Technology. A12 Reflection, A13 Reflection 2/18 DiSC profile and career development (Bb) - Start reading The Phoenix Project DiSC assignment (due 2/21) 2/23 A14 Vender Partnering, A15 Managing Talent A14 Reflection, A15 Reflection 2/25 A16 Standardization and A17 Innovation A16 and A17 Reflection 3/2 A18 Managing Risk, A19 Looking Forward A18 Reflection, A19 Reflection 3/4 Midterm Exam (Adventures of an IT Leader) 3/9 The Phoenix Project Part 1 (P1-16) 3/11 The Phoenix Project Part 1 (continued) Phoenix Project Part 1 3/16 The Phoenix Project Part 2 (P17-29) 3/18 The Phoenix Project Part 2 (continued) Phoenix Project Part 2 3/23 The Phoenix Project Part 3 (P30-35) 3/25 The Phoenix Project Part 3 (continued) Phoenix Project Part 3 3/30 The Unicorn Project Part 1 (Preview) 4/1 Break Day 4/6 The Unicorn Project Part 1 (U1-7) Unicorn Project Part 1 4/8 The Unicorn Project Part 2 (U8-13) Unicorn Project Part 2 4/13 The Unicorn Project Part 3 (U14-19) 4/15 The Unicorn Project Part 3 (continued) Unicorn Project Part 3 4/20 Bb - Codes of Ethics, Privacy, and Ethics / Case Study: Porn on the Dean’s PC. ACM Code of Ethics 4/22 The End of Corporate Computing – IT Doesn’t Matter revisited. The End of Corporate Computing 4/27 Final Exam – Tuesday, April 27, 12:00 pm - 1:50 pm