Tools to build a powerful e-commerce site

IBM WebSphere Commerce Suite

Are you looking for a solution that Highlights provides reliable, secure, robust for e-commerce Web sites while Helps get e-commerce sites up Protects your investments by giving customers pleasant, safe purchas- and running quickly through a integrating with existing, critical ing experiences? IBM WebSphere™ store creation wizard and team- back-end business systems and Commerce Suite (formerly IBM based Web development tools by using popular Internet stan- Net.Commerce) is a comprehensive set dards, such as Java technology, of integrated software components Provides an advanced personal- JSP and XML that help you build, maintain and host ization framework, supporting stores and malls so you can sell your relationship marketing to help Adds excitement to your goods and services on the Web. It improve your site’s profitability site with HotMedia multimedia provides a total framework to conduct technology and auctions successful e-commerce that attracts Increases productivity and customers and drives sales. data integrity with content management tools used for store and catalog data

Shoppers Administrators HTTP Incorporates leading payment • Store/site manager methods for processing • Catalog builder tools Existing systems Internet payments securely CICS/IMS/MQSeries WebSphere Commerce Suite

Provides a rich set of catalog Web server tools to help you create and WebSphere Application Server maintain information-rich EDI WebSphere Commerce Suite server electronic catalogs Suppliers Rules Database Payment server server Manager Other payment options: SET • Merchant originated payment • CyberCash™

WebSphere Commerce Studio Store and catalog tools Relational database (DB2, Oracle)

IBM WebSphere Commerce Suite provides a complete solution for your e-commerce needs. Integrate Web sites with business-critical systems

Establish online stores with high- For enhanced functionality, IBM security, sophisticated catalogs WebSphere Commerce Studio, WebSphere Commerce Suite includes Professional Developer Edition provides tools to create and manage e-commerce IBM WebSphere Catalog Architect to Web sites and complex catalog data; IBM WebSphere Commerce Suite, manage your catalog data and technol- it also includes server software to host Pro Edition — available for IBM AIX ®, ogy from Blaze Software to develop e-commerce sites and robust payment AS/400, IBM S/390®, Microsoft ® Windows and manage business rules. software to handle secure Internet NT and Sun Solaris™ operating environ- payments. ments—is designed for businesses that require a robust, scalable e-commerce Database gives full transaction WebSphere Commerce Suite is pack- solution. With WebSphere Commerce management capability aged with leading software, including: Suite, Pro Edition, you get all the features Included in WebSphere Commerce IBM DB2 ® Universal Database™, of WebSphere Commerce Suite, Start Suite is DB2 Universal Database relational IBM WebSphere Application Server, Edition, as well as advanced tools to database software, the power behind the IBM HTTP Server, IBM WebSphere create and manage information-rich world’s most demanding e-business Payment Manager and Netscape catalogs, personalize shopping trips for applications. It contains all the information Communicator for Windows® (must be your customers, create and manage used by the WebSphere Commerce Suite obtained separately for IBM AS/400 ® ). auctions and integrate with your system, from basic information required to existing systems. run the server to detailed information The open architecture of WebSphere pertaining to individual shoppers, product Commerce Suite gives you optimal The wide platform availability of this items and prices. The database also flexibility, allowing you to modify many of flexible solution makes it especially includes pointers to images, macros, the base functions to suit your specific versatile for use by businesses of all overridable functions and HTML files. requirements. You can even plug in an types and sizes. WebSphere Commerce Suite uses the alternate Web server, like Netscape Open Database Connectivity (ODBC) Enterprise Server 3.63, or an alternate and Java Database Connectivity (JDBC) database, such as Oracle. WebSphere Commerce Studio: standards to communicate with DB2® powerful Web development tools and Oracle databases. A companion product—IBM WebSphere Pick the product that’s right Commerce Studio, Developer Edition — WebSphere Commerce Suite includes for you today is a complete development environment DB2 Text Extender, which gives IBM WebSphere Commerce Suite, Start that allows you to quickly create stores WebSphere Commerce Suite sites Edition for Windows NT ® is designed for using a store creator wizard and maintain high-speed search capabilities.1 Te x t entry-level Web sites. Using WebSphere them using IBM WebSphere Studio. Using Extender provides extensions to Struc- Commerce Suite, Start Edition you can JavaServer Pages™ (JSP™), you can tured Query Language (SQL) and create compelling e-commerce sites. quickly create dynamic Web pages to retrieves unstructured text stored in DB2 Visitors to these sites can place items in display your catalog data. When you are databases— so buyers can search for shopping carts, set preferences, navigate finished, simply publish the store to the synonyms, inexact matches and words in to personal catalogs, check out, select WebSphere Commerce Suite staging/ close proximity. Boolean and wildcard payment and shipment methods, and production server to get your store up searches can also be used. pay by credit card. and running. Server provides open Payment Manager provides architecture, rich functionality security for buyers and sellers The rich functionality of WebSphere WebSphere Commerce Suite includes Commerce Suite stems from its server. WebSphere Payment Manager, a leading The server controls the flow of information Auctions add excitement Web payment solution for merchants to and from buyers, as well as the flow of to your site and hosting service providers. Payment information to merchants performing Many e-commerce sites add the Manager serves as an enhanced administrative functions. The WebSphere excitement of auctions to attract users, electronic cash register on the Internet, Commerce Suite server is built with an encourage repeat visits, capture cus- securely managing Internet payments for open architecture, so you can create tomer data, increase sales and move merchants by: customized stores with unique pages excess inventory. WebSphere Commerce and shopping processes. The open Suite provides an interface that makes • Processing customer transactions architecture is enhanced by JSP, used to setting up and running an auction easy. originated from browsers and wallets create catalog pages, and Extensible Several auction bidding techniques are • Managing payments for multiple Markup Language (XML), used for available, including open-cry, sealed-bid concurrent merchants, languages mass imports. and Dutch. and currencies • Communicating with bank payment gateways using SSL and SET ™ for credit Relationship marketing Performance and scalability and debit card transactions helps to increase sales WebSphere Commerce Suite uses • Dynamically notifying the commerce The key to increasing e-commerce proven techniques to achieve peak server and order fulfillment applications of sales is to leverage the same proven performance and to drive some of the payment approval merch-andising techniques used in busiest sites in the world. Highly scalable, • Storing information in the database for traditional commerce ventures. WebSphere Commerce Suite is often future bank account reconciliation and WebSphere Commerce Suite uses an set up with a three-tier configuration exception management advanced relationship marketing using multiple WebSphere Commerce framework to provide unique customer Suite servers and a single remote Based on open, standards-based shopping experiences and to create database. A dispatcher product, such as technology, WebSphere Payment marketing campaigns that can increase IBM Network Dispatcher, is used to Manager supports multiple payment site traffic and sales. With WebSphere distribute the workload to the WebSphere protocols, including: SET Secure Commerce Suite, you can create your Commerce Suite servers. Advantages of Electronic Transaction™ Protocol, an own marketing campaigns or use using a three-tier configuration include: industry-standard transport and mess- packaged campaigns, such as: aging protocol that uses encrypted • Workload distribution certificates for more secure payment • Merchandising: Highlights related items • Backup availability processing; and Merchant Initiated SET based on cross-sell, up-sell, accessory or • Additional database protection, if the (MIS), a SET extension that can be used substitution strategies database is placed behind a firewall by merchants to accept credit card • Inventory reduction: Offers recommenda- • System expandability information from consumers using any tions and discounts for excess inventory • Database failure support method other than SET. • Legal policy: Tailors your sales based on country-specific legal policies • Time-based: Provides promotions based on season, special events or holidays Powerful tools for evolving business needs

With Payment Manager, transactions are Its object-centered constraint model sent through your system privately, and architecture provides the foundation for then to the bank for approval. Using the catalog information knowledge base. transaction tables in the WebSphere By eliminating redundant product Commerce Suite database, Payment categories for stores within a mall; open information and allowing a single point of Manager maintains information about the or close stores; and define which entry for managing both database and status of transactions, authorization shopping processes should be the same file assets for all products and SKUs, requests and capture requests— for all stores. The site manager can also Catalog Architect can help boost facilitating event notification and be used to assign macros or overridable productivity during catalog design, transaction reconciliation. And because it functions to customize shopping construction and maintenance. can confirm customer identities using processes. SET, customer fraud is minimized. If you’re Both Catalog Architect and WebSphere a hosting service provider, Payment Store manager Commerce Suite provide mass import Manager offers unique market opportuni- The store manager contains online forms utilities to quickly populate or update a ties to extend payment capabilities within used to set up interactive catalogs for database with product data. The mass your existing business, as well as to retain stores. You can use the store manager to import utility can input data tagged in and grow your merchant base. create and manage product categories; an XML format, making it flexible and create buyer groups and assign buyers to easy to use. groups; and customize pages so that Web site administrators can displays are tailored to different groups. WebSphere Catalog Architect is pack- easily manage a store aged with WebSphere Commerce Studio, Specialized administrator tools, accessed Professional Developer Edition. It can from a Web browser, make the day-to- Powerful catalog tools can also be purchased separately for use with day tasks of running a site or store easy. boost productivity WebSphere Commerce Suite, Start or Using the administration interface, IBM WebSphere Catalog Architect helps Pro Editions. you can control security through user ID streamline import or creation— and and password protection or X.509 management—of product information. certificate-based authentication; you Catalog Architect enables you to build Product advisor enables can also monitor buyer behavior to help rich product information with detailed intelligent catalog searches plan future enhancements to your site. attributes and relationship information for WebSphere Commerce Suite product Administration capability is available catalogs. Using product modeling and advisor—a feature of WebSphere through two interfaces— site manager data validation features, you can prepare Commerce Suite, Pro Edition— provides a and store manager. complete, correct, current and consistent set of tools you can use to create multiple product information. Catalog Architect is ways for your buyers to browse and find Site manager designed to understand the inherent the products they want. Product advisor Web site administrators can use the relationships between different catalog includes shopping metaphors for product site manager—a collection of tools and elements, including: exploration, product comparison and easy-to-use online forms—to define sales assistance. and manage functions related to Internet • Products malls. With these tools, you can assign • Categories headers, footers and home pages; define • Product sets or kits • SKUs or cross-sell items Connecting your site to your code, e-commerce business processes, core business processes links to news, analyst reports, interviews To deliver a fully comprehensive with IBM e-commerce gurus and e-commerce site, your Web site should discussion forums with fellow community integrate with your existing systems members. quickly—without causing you to develop IBM SecureWay® Directory server can a custom-programmed solution each be used with WebSphere Commerce To help you take advantage of time an application changes. Interfaces Suite for Lightweight Directory Access e-commerce opportunities, IBM has are provided with WebSphere Commerce Protocol (LDAP) standards-based developed relationships with more than Suite, Pro Edition to facilitate its integration directory services. This server centrally 100 software developers to create with in-house-developed systems and updates information that can be complementary solutions and services, middleware, including Electronic Data used by multiple applications, networks including customer relationship manage- Interchange (EDI), IBM CICS ®, IBM and systems across a variety of ment, merchandising, personalization, MQSeries ®, IBM IMS ® products and platforms — significantly reducing the advertising, content management SAP Release 3. time-consuming process of updating and fulfillment. individual application side files To enhance back-end integration and directories. for WebSphere Commerce Suite, Start WebSphere software platform: and Pro Editions, you can use IBM building on a firm foundation Commerce Integrator. Commerce Service provider solution WebSphere Commerce Suite is part of Integrator is an open technology product supports quick time to market the IBM WebSphere software platform— that simplifies integration of Enterprise Service providers who want to extend a comprehensive set of integrated, Resource Planning (ERP) and business- their existing services to the Internet award-winning e-business solutions. No application systems with the WebSphere can benefit from our service provider matter where you are in the e-business Commerce Suite server; it also extends solution, enabling quick time to market. cycle, the WebSphere software platform business processes to customers and Our service provider solution builds on delivers the flexibility you need to grow — suppliers securely over the Web. Based the scalable, multimerchant platform of at the speed the market demands. on MQSeries secure messaging WebSphere Commerce Suite to help Building on this robust platform, you can middleware, Commerce Integrator offers establish and operate full-service, connect diverse IT environments to intelligent, rules-based message routing, low-maintenance e-commerce sites, maximize your current investments and transformation and formatting. 24 hours a day, 7 days a week. leverage existing skills. Deliver your core business applications to the Web using industry standards like Java technology Systems management keeps IBM WebSphere and XML. And create next-generation your e-business running Commerce Community applications that differentiate you from WebSphere Commerce Suite is Tivoli As a member of the community, you’ll the competition. Advance to a powerful Ready™, which means you can use Tivoli® have access to reference applications platform for integrated e-business—the solutions to manage your e-commerce that can enhance your e-commerce WebSphere software platform. systems. Tivoli’s e-business management implementation. This includes sample products enable you to speed deploy- ment, ensure security, maintain availability and optimize performance of your business systems. IBM WebSphere Commerce Suite at a glance

WebSphere Commerce Suite, Start Edition is available only for the Microsoft Windows NT platform. WebSphere Commerce Suite, Pro Edition is available for IBM AIX, Windows NT and Sun Solaris operating environments.

Hardware requirements2 Software requirements Packaged software

IBM AIX • IBM RS/6000 ® processor capable • IBM AIX, Version 4.3.2 or Version 4.3.3 • IBM DB2 Universal Database, Version 6.1 of running AIX • For Oracle Open Database and DB2 Text Extender • A minimum of 256MB of RAM Connectivity (ODBC) support, Oracle • IBM Net.Data® 6.1 • 900MB of available disk space for 8.0.5 or 8.1.5 is required 3 • IBM HTTP Server, Version 1.3.6.2 program files • IBM WebSphere Payment Manager, • CD-ROM drive Version 2.1 • IBM SecureWay Directory, Version 3.1.1.2 • IBM WebSphere Application Server 3.02 with Java Development Kit™ (JDK™) 1.1.6 • Netscape Communicator 4.61 for Windows • Blaze Advisor Solutions Suite™ (Pro Edition only)

Windows NT • A dedicated Pentium® 166MHz • Microsoft Windows NT Server, • IBM DB2 Universal Database, Version 6.1 (or higher), IBM-compatible Version 4.0 SP4 and DB2 Text Extender personal computer • For Oracle Open Database • IBM Net.Data 6.1 • A minimum of 256MB RAM Connectivity (ODBC) support, • IBM HTTP Server, Version 1.3.6.2 • 500MB free disk space for Oracle 8.0.5 or 8.1.5 is required 3 • IBM WebSphere Payment Manager, program files Version 2.1 • CD-ROM drive • IBM SecureWay Directory, Version 3.1.1.2 • IBM WebSphere Application Server 3.02 with JDK 1.1.7 • Netscape Communicator 4.61 for Windows • Blaze Advisor Solutions Suite (Pro Edition only)

Sun Solaris • Sun SPARCstation capable of • Sun Solaris operating environment, • IBM DB2 Universal Database, Version 6.1 running Sun Solaris operating Version 2.6 or 2.7 and DB2 Text Extender environment • For Oracle Open Database • IBM Net.Data 6.1 • 256MB RAM with 320MB Connectivity (ODBC) support, • IBM HTTP Server, Version 1.3.6.2 swap space Oracle 8.0.5 or 8.1.5 is required 3 • IBM WebSphere Payment Manager, • 400MB free disk space for Version 2.1 program files • IBM SecureWay Directory, Version 3.1.1.2 • CD-ROM drive • IBM WebSphere Application Server 3.02 with JDK 1.1.7 • Netscape Communicator 4.61 for Windows • Blaze Advisor Solutions Suite (Pro Edition only) IBM WebSphere Commerce* Suite at a glance—continued

Hardware requirements 2 Software requirements Packaged software

AS/400 • An AS/400* server with a CPW rating • IBM OS/400, Version 4, Release 4, or higher, • IBM WebSphere Application of 220 or more, running IBM OS/400, which includes: Server, Version 3.02 Version 4, Release 4 with: – DB2 for AS/400, Version 4 Release 4 • IBM WebSphere Payment – CD-ROM drive – IBM HTTP Server for AS/400 (5769DG1) Manager, Version 2.1 – Minimum of 512MB of RAM – Net.Data for AS/400 • Blaze Advisor Solutions Suite – 175MB of available disk space – Digital Certificate Manager (Pro Edition only) for program files, plus 30MB for (5769SS1 Option 34) each additional language – QShell Interpreter (5769SS1 Option 30) – Java Development Kit 1.1.7 (JDK) (5769 JV1) – AS/400 Toolbox for Java – TCP/IP Connectivity Utilities for AS/400, Version 4 Release 4 (5769-TC1) – Crypto Access Provider for AS/400. One of the following is required and can be acquired at no additional charge, but is not included with OS/400: 5769AC1 [40-bit], 5769AC2 [56-bit] or 5769AC3 [128-bit]) • Other requirements: Netscape Communicator 4.61 for Windows

S/390 • IBM S/390 system capable of running • IBM OS/390, Version 2.7, or higher, including • IBM Net.Data, Version 2.2 OS/390, Version 2.7, or higher, with the the following components: • IBM WebSphere Payment UNIX ® system services environment – IBM HTTP Server, Version 5.1, or higher Manager, Version 2.1 enabled. – JDK 1.1.8 • Blaze Advisor Solutions Suite • A minimum of 500MB of memory – IBM WebSphere Application Server, (Pro Edition only) 664 cylinders of available disk Version 3.0.2 space for program files – IBM DB2 Universal Database, Version 6.1 – Netscape Communicator, Version 4.6.1 for Windows

*Note: For CPU, memory and DASD requirements based on workload estimates, use the IBM Workload Estimator for AS/400 provided at: http://as400service.ibm.com/estimator/index.html IBM WebSphere Commerce Studio, Developer Edition and Professional Developer Edition at a glance

Hardware • A dedicated Pentium® 166MHz, or higher, IBM-compatible requirements personal computer • A minimum of 64MB of RAM • 300MB of available disk space © Copyright IBM Corporation 2000 • CD-ROM drive IBM Corporation Software Solutions Software • Microsoft Windows NT server or workstation 30 Saw Mill River Road requirements • Microsoft Internet Explorer 4, or higher Hawthorne, NY 10532

• IBM WebSphere Commerce Suite Printed in the United States of America – WebSphere Commerce Suite, Start Edition, for use with Commerce 06-00 Studio, Developer Edition All Rights Reserved – WebSphere Commerce Suite, Pro Edition, for use with Commerce AIX, AS/400, CICS, DB2, DB2 Universal Database, Studio, Professional Developer Edition the e-business logo, HotMedia, IBM, IMS, MQSeries, Net.Data, RS/6000, S/390, SecureWay, VisualAge and Packaged • IBM WebSphere Studio, Version 3.0 WebSphere are trademarks of International Business software – Applet designer Machines Corporation in the United States, other – Perfect Photo countries or both. –IBM HotMedia™ Tivoli Ready is a trademark of Tivoli Systems Inc. in the –IBM VisualAge® for Java Pro, Version 3.0 United States, other countries or both. – Page designer Blaze Advisor Solutions Suite is a trademark of Blaze • Store creator Software, Inc.

• Blaze Advisor Solutions Suite (Professional Developer Edition only) CyberCash and the CyberCash logo are trademarks • IBM WebSphere Catalog Architect (Professional Developer Edition only) or registered trademarks of CyberCash, Inc. in the United States and other countries.

Pentium is a trademark of Intel Corporation in the United States, other countries or both. For more information Microsoft, Windows and Windows NT are trademarks To learn more about IBM WebSphere of Microsoft Corporation in the United States, other Commerce Suite and related offerings countries or both. and services, contact your IBM marketing Java, all Java-based trademarks and logos, and representative, IBM Business Partner Solaris are trademarks of Sun Microsystems, Inc. in or visit: the United States, other countries or both. .com/software/websphere/ SET, SET Secure Electronic Transaction and the SET commerce logo are trademarks owned by SET Secure Electronic Transaction LLC.

To learn more about the WebSphere Other company, product and service names may be Commerce Community, visit: trademarks or service marks of others. ibm.com/software/websphere/ 1 IBM DB2 Text Extender is not available on commerce/community IBM AS/400.

2 These are the minimum requirements for running IBM WebSphere Commerce Suite. Hardware requirements vary depending on the number of items in the store, the degree to which audio, video and graphics will be used, and the expected number of hits by customers per time interval.

3 Depending on the database and the platform, the ODBC drivers may need to be acquired separately.

Printed in the United States on recycled paper containing 10% recovered post-consumer fiber.

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