DOCSLIB.ORG

2019 Annual Report Mission Doing What Is Right for Our Members By

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
2019 Annual Report Mission Doing What Is Right for Our Members By Our Community. SERVICE CREDIT UNION Our Team. 2019 Annual Report Mission Doing what is right for our members by: • Improving financial well-being, • Supporting communities we serve, and • Creating value and enduring relationships. Vision Utilizing the cooperative principles, we will be a trusted partner providing services and resources that optimize the financial well- being of our members while contributing to the communities in which they live. “Our company provides a flexible, supportive, and yet challenging environment. This gives you the ability to flourish in your career and drive your own path to success.” – Kaley Patterson, Manager, Seabrook In-Store “Working for a community and member-focused company that fosters a positive workplace culture is incredibly rewarding. Service Credit Union empowers employees and encourages professional development for continued job growth. The dedication of the company to its employees and to our members creates an engaging work environment and produces a valued sense of purpose.” – Samantha England, Manager, Consumer Lending Table of Contents Leadership Teams Report of the Board Chair and President/CEO Treasurer’s Report Supervisory Committee Report Statement of Financial Condition Statement of Income 2019 At A Glance Branch Locations Leadership Teams As not-for-profit cooperative financial institutions, credit unions elect officials who volunteer their time and talent to serve the credit union. The credit union Board and Supervisory Committee members are nominated from the membership at large, and voted on by the members at the annual meeting. Senior Leadership David Araujo, Wendy Beswick, President/CEO Vice President - Marketing Dan Clarke, May Hatem, Senior Vice President - Member Experience Vice President - Human Resources/Training Geoffry Gilton, Tyler Pihl, Senior Vice President - Technology Vice President - Internal Audit Satish Mehta, Michael Porter, Senior Vice President/Chief Administrative Officer Vice President - Operations Fawn Terwilliger, Philip von Streicher, Senior Vice President/Chief Lending Officer Vice President - Overseas Operations Michael Bergeron, As of 12.31.2019 Vice President - Logistics Board of Directors Supervisory Committee Joanne Whiting, Chair Michael McMahon, Chair James Fishbein, Vice Chair/Secretary James Fishbein, Vice Chair/Secretary Scott Wensley, Treasurer Thomas Lynch, Secretary Major General Susan Desjardins, Deborah Schreck USAF Ret., Director Ramey Sylvester Daniel Egan, Director Clifford N. Taylor, Director Report of the Board Chair and President/CEO 2019 was a rewarding and fast-paced year, full of progress and new opportunities for Service Credit Union. While we have always lived by the credit union philosophy of “people helping people,” in the past year we stepped up the idea of ownership among our members by adding and improving forward-looking products and services that reflect their changing needs. Although 2019 got off to an uneasy start for many of our military members because of the government shutdown, we were able to provide financial certainty and support by covering missed payroll and offering a 0% APR interest loan. We are constantly looking for ways to help ease the financial burden of our enlisted members, and to that end we introduced our Readiness Pack, which couples a loan with a starter credit card for newly enlisted military members. With this product, we can help with relocation expenses they may incur and at the same time provide a means to developing credit history. We launched our new website in the summer of 2019, which provided viewers with an easier to use interface, and provided us the ability to deliver richer content. Under the leadership of our fast-growing Fintech team, we continuously look for more opportunities to innovate and enhance efficiencies as we strive to serve our members. To help our member-owners better manage their finances, we took a deep dive into our savings and checking offerings. We introduced new Everyday Checking and Dividend Checking accounts; the more credit union services a member uses, the more benefits they receive, including loan discounts and ATM reimbursements. We also premiered a Primary Savings Account, with 5% APY on the first $500. With many Americans struggling to have enough saved for an emergency fund, the Primary Savings Account encourages savings with a high dividend rate. Given the current and growing student debt crisis, we partnered with CU Student Choice to offer members the opportunity to refinance and consolidate their private and federal student loans. We also made a number of other loan enhancements to provide our members with options and tools to help build credit. To better serve members of the busy Kaiserslautern military community in Germany, we opened a full- service branch at Kapaun Air station in July, replacing a self-service kiosk and ATM location. Locally, we purchased a new operations building in Rochester, NH. This investment will allow our back office teams to grow for years to come in a space that is technologically up to date and easily accessible. And finally, we are excited to announce the launch of the Service CU Impact Foundation. Supporting and giving back to our communities continue to be crucial elements of our mission. Through the foundation, we will conduct charitable activities and partner with service providers that align with our philanthropic areas of focus: education, human services, and emergency care for veterans and military. The foundation will permit us to fund and enhance initiatives beyond those that Service Credit Union itself supports, broadening our community reach and making an even larger impact for our members and the communities in which they live. Thank you to all our members for a fantastic 2019. We look forward to an even bigger and better year ahead. Joanne Whiting - Board of Directors Chair David Araujo - President/CEO Treasurer’s Report The annual report to the membership contains complete statements of Service Credit Union’s financial condition, income, reserves and retained earnings for 2019. We are pleased to report that loans, shares and assets continue to grow at a healthy rate, and exceed last year’s exceptional results. We had a very prosperous year and these results are demonstrative of our financial strength, as well as the continued support of our members. Your money is safe and secure at Service Credit Union. Our member’s shares are insured up to $250,000. We follow state and federal laws pertaining to operations. The credit union undergoes regular state, federal, third-party CPA and internal examinations. We are recognized for our safety and soundness and have received the highest score from BauerFinancial, the “At some point in your career, you’re going to find out nation’s leading independent provider of ratings and analyses of financial services what you really want from your job. It’s a combination companies. of meaningful work, supportive managers, caring co- workers, and the knowledge that at the end of the Assets have increased by 8.94% or $313.2 million in the past year from $3.502 billion to day, you have enough left to give to the people you $3.815 billion as of the end of 2019. Service go home to. I’ve found that here.” Credit Union is the largest credit union in New - Elizabeth Johnson, General Accountant Hampshire and ranks among the top 60 of the almost 6,000 credit unions in the United States by asset size. In summary, the strong commitment and expertise of our Board of Directors, Supervisory and Credit Committees and our professional management team ensures that Service Credit Union remains a sound financial institution. We will remain vigilant representatives of our members’ interests, ensuring Service Credit Union’s financial soundness, as your credit union continues to provide you and your family with the highest level of member service. It is our pleasure to serve the fellow member-owners of Service Credit Union. Scott Wensley, Treasurer Highlights from the Statement of Financial Condition • Loans outstanding up 5.71% at $3.16 billion • Share capital up 9.95% at $3.13 billion • Total assets up 8.94% at $3.82 billion • Total reserves and undivided earnings up 8.81% at $468 million • Members earned $37,050,466 in dividends in 2019 2019 Statement of Reserves and Retained Earnings Unappropriated Other Statutory Unrealized Gain Retained Comprehensive Total Reserves or Loss on AFS Earnings Income Balance 12/31/18 $17,043,124 $413,075,103 ($1,586,253) ($13,821,874) $414,710,100 Unrealized Gain/ $1,594,406 $1,594,406 Loss AFS Net Income $37,914,872 $37,914,872 FAS 158 Pension ($6,250,183) ($6,250,183) Adjustment Balance 12/31/19 $17,043,124 $450,989,975 $8,154 ($20,072,057) $447,969,196 2019 Classification of Loans Outstanding Degree Of Delinquency Number Amount Other Assets Delinquency Current 167,898 $3,094,258,786 ($27,735) $3,094,231,051 Less Than 2 Months 2,855 $42,698,811 ($245,191) $42,453,620 2 To Less Than 6 Months 646 $8,542,815 ($610,272) $7,932,543 6 Months + 1 $20,964 $0 $20,964 Total Loans 171,400 $3,145,521,376 ($883,199) $3,144,638,178 Unaudited Loans in millions 2019 $3,156 Loan Portfolio 2018 $2,985 Real Estate ........25.69% All Auto Loans ... 51.25% Business ............ 13.02% in millions Shares All Other Loans.. 10.04% 2019 $3,128 2018 $2,846 “I love my job! Service Credit Union gives me Assets in millions the tools and support I need to succeed. 2019 $3,815 I feel valued by my management team and they are always there to provide quick 2018 $3,502 solutions and
Load more

Recommended publications
  • Account Agreement & Disclosures
    Account Agreement & Disclosures servicecu.org Insured by NCUA 1 Table of Contents Account Agreement 2 Service Credit Union Privacy Policy 6 UCC Article 4A 8 Standard Account Opening Disclosures 9 Miscellaneous Terms and Conditions 9 Deployed Warrior Savings 10 Overdraft Protection Options 10 Electronic Funds Transfer 13 Visa® Debit Card PINless 16 Consumer Funds Availability 17 Refer to your Rate Sheet and Fee Schedule for additional disclosures. Visa is a registered trademark of the Visa International Service Association. Account Agreement TERMS AND CONDITIONS This account agreement contains the terms and conditions of the personal accounts offered by Service Federal Credit Union and the rules and regulations governing those accounts. By signing Service Federal Credit Union’s Membership Account Application or Signature Card or by purchasing a share certificate, you accept and agree to be bound by this agreement and the Account Fee Schedule and Rate Sheet and all applicable state and federal laws and regulations. Throughout this agreement, “we”, “us”, “ours”, “credit union”, and “Service CU” refer to Service Federal Credit Union. The words, “you” and “yours” mean the person or persons or entity that maintains the account at Service CU. “Account” means each separate suffix you maintain with us. Please read the terms and conditions that relate to the account(s) which you have opened with us. You should also refer to other Service CU agreements that may apply to your account. MEMBERSHIP ELIGIBILITY To be eligible for membership with us, you must be an individual or entity qualifying within our field of membership. You authorize us to check your account, credit and employment history and obtain a credit report from third parties, including credit reporting agencies, to verify your eligibility for the accounts and services offered by us.
    [Show full text]
  • Membership Agreement and Disclosures
    ME MEMBERSHIP AGREEMENT AND DISCLOSURES Privacy Disclosure Membership and Account Agreement Funds Availability Policy Disclosure Electronic Fund Transfers Agreement & Disclosure © CUNA Mutual Group All Rights Reserved 22861-e Rev. 7/15 WHAT DOES COMMUNITY SERVICE CREDIT UNION DO FACTS WITH YOUR PERSONAL INFORMATION? Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. What? The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number and account balances credit history and payment history transaction history and wire transfer instructions When you are no longer our member, we continue to share your information as described in this notice. How? All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Community Service Credit Union chooses to share; and whether you can limit this sharing. Reasons we can share your personal information Does Community Service Can you limit this sharing? Credit Union share? For our everyday business purposes – Yes No such as to process your transactions, maintain your account(s), respond to court
    [Show full text]
  • 2018 Annual Report
    Service Credit Union 2018 Annual Report servicecu.org • 800.936.7730 (U.S.) • 00800.4728.2000 (Int’l) Insured by NCUA Table of Contents Chair’s Report ....................................2 President’s Report .............................. 3 What Employees Have to Say ............5 Senior Leadership .............................. 6 Our Volunteers .................................. 7 Supervisory Committee Report ......... 8 Credit Committee Report ................... 8 Treasurer’s Report ........................... 11 Statement of Financial Condition .... 13 Community ...................................... 14 Branch Locations ............................ 17 Protecting VALUE Chair’s Report President’s Report On behalf of the Board of Directors, I am pleased to report that 2018 was yet another year of In just a few months in my new role, I’ve been energized and inspired by both Service Credit Union tremendous growth for Service Credit Union. Thanks to our exceptional member base, the credit union members and staff, and am looking forward to seeing our credit union continue to grow to new heights. is stronger than ever, and we look forward to continuing to improve the member experience in 2019. In 2018, the credit union reached a record-high $3.5 billion in assets and implemented a number of Since our founding in 1957, Service Credit Union has lived by the “People Helping People” philosophy new programs and systems to make the member experience more seamless and personalized, of the credit union industry. As such, our board and our employees are committed to providing a including making the mortgage process 95% paperless and launching our online banking portal for superior experience to our members and to making a difference in the communities in which we live business members.
    [Show full text]
  • Agreements and Disclosures
    AGREEMENTS AND DISCLOSURES THESE AGREEMENTS AND DISCLOSURES CONTAIN IMPORTANT MEMBERSHIP INFORMATION, NECESSARY TRUTH-IN-SAVINGS ACCOUNT DISCLOSURES, ELECTRONIC SERVICES AGREEMENT AND DISCLOSURES, FUNDS AVAILABILITY POLICY, WIRE TRANSFER AGREEMENT, AND PRIVACY POLICY DISCLOSURE. PLEASE BE CERTAIN TO READ THESE AGREEMENTS AND DISCLOSURES CAREFULLY AND NOTIFY US AT ONCE IF ANY PARTS ARE UNCLEAR. Throughout these Agreements and Disclosures, the references to "We," "Us," "Our" and "Credit Union" mean PUBLIC SERVICE CREDIT UNION. The words "You" and "Your" mean each person applying for and/or using any of the services described herein. "Account" means any account or accounts established for You as set forth in these Agreements and Disclosures. The word "Card" means any Debit Card issued to You by Us and any duplicates or renewals We may issue. Our Audio Response System is hereinafter referred to as "Voice Teller," whereas Our Personal Computer Account Access System is hereinafter referred to as "Online Banking." "E-Check" means any check which You authorize the payee to process electronically. For joint accounts, read singular pronouns in the plural. PUBLIC SERVICE CREDIT UNION MEMBERSHIP To apply for membership with Public Service Credit Union You must organizations of such persons. By signing Your application for membership, complete, sign and return an application for membership. You acknowledge receipt of these Agreements and Disclosures, including the terms and conditions which apply to Your Accounts. Your signature on Your application for membership informs the Credit Union that You would like to join the Credit Union and that You agree to FAMILY MEMBERSHIP conform to the Credit Union's Bylaws and Amendments.
    [Show full text]
  • Account Agreement and Truth-In-Savings Disclosure
    Account Agreement and Truth-In-Savings Disclosure & Electronic Funds Agreement and Disclosure Effective July 2020 _______________________________________________ IMPORTANT DOCUMENTS PLEASE KEEP FOR YOUR RECORDS ACCOUNT AGREEMENT AND TRUTH-IN SAVINGS DISCLOSURE I. BINDING ARBITRATION CONSENT AND AGREEMENT….. 1 II. PAYMENT OF DIVIDENDS Payment of Dividends…………………………………………………... 1 III. TERMS AND CONDITIONS Terms and Conditions Applicable to: All Accounts …………………………………………………………... 2 Individual and Joint Accounts…………………………...………....….. 6 Pay-on-Death (POD) Designations………………………………….… 6 Living Trust Accounts………...………….…….…................................ 6 Uniform Transfer to Minors’ Act Accounts………………………....… 6 Fiduciary Accounts…………………………………………...…..….… 7 Corporate, Partnership and Unincorporated Association Accounts….... 7 Savings Accounts……………………………………………..…..…… 7 Plu$ Checking Accounts……………………………....……………..... 7 Relationship Checking Accounts………………………...………...….. 7 Free Checking Accounts………………………………..………...…… 7 FirstStep Checking Accounts……………………...…….………..…… 7 All Checking Accounts…………..……………………..………….….. 7 Money Market Accounts……………………………...………….……. 9 Term Share (Certificate) Accounts…………..…………………...…… 9 Individual Retirement Accounts (IRAs) (Savings and Certificates)…... 9 IV. INSTRUCTION TO PAYER’S REQUEST FOR TAXPAYER IDENTIFICATION NUMBER AND CERTIFICATION Instructions for IRS Form W-9……………………………..……….… 9 V. (A) DISCLOSURE OF YOUR ABILITY TO WITHDRAW FUNDS OTHER THAN TERM SHARE (CERTIFICATE) ACCOUNTS………….. 12 VI. (B) SPECIAL NOTICE
    [Show full text]
  • 2018 Annual Report Download
    2018 Annual Report 2018 ANNUAL MEETING AGENDA NEW HORIZONS 2018 was a year of branching out in new directions as First Service continued on its journey to become a credit union of the future. 2 FIRST SERVICE CREDIT UNION Call to Order Ascertainment of Quorum Designation of Secretary and Parliamentarian Approval of Prior Meeting’s Minutes Board Chair’s Report President and Chief Executive’ s Report Supervisory Committee Report Unfinished Business Board Election Adjournment Door Prize Drawing 2018 ANNUAL REPORT 3 3,394 square feet at the newly opened Atascocita branch Opened Atascocita Branch in April 2018 + employees 111,906,835 $89,000 196 Debit Rewards points given to members working for our members earned by members through First Service Cash Rewards Opened Sugar Land Branch in June 2018 4 FIRST SERVICE CREDIT UNION 2018 HIGHLIGHTS $226,149,370 $746,298,965 in new loans in total assets 63,076 $605,255,412 members in total deposits 2,349 $5,638,654 211,473 hours volunteered in paid to members in dividends member calls answered local communities by the Service Center Opened Park Ten Branch in February 2018 2018 ANNUAL REPORT 5 FOR HOUSTON, NOT PROFIT donation drive at our branches to collect food and supplies. In total, we donated 400 pounds of food, which provided approximately 300 meals for Houston’s hungry. WALK FOR THE WOODS We had 26 walkers participate in the 2018 Walk for the Woods Project. This is one of their most important fundraisers of the Each year, First Service employees year, where volunteers, students, and strive to give back to our members and sponsors walk to raise money for children the community.
    [Show full text]
  • Online Banking Service Agreement
    OnPoint Community Credit Union Online Banking Service Agreement This Agreement is the contract, which covers your and our rights and responsibilities concerning Online Banking services offered to you by OnPoint Community Credit Union ("Credit Union"). In this Agreement, the words "you" and "yours" mean those who submit an Online Authorization Form and any authorized users. In this Agreement the words "we" and "us" and "our" and "ours" mean OnPoint Community Credit Union. The word "account(s)" means any one or more savings, checking and loan accounts you have with the Credit Union. By submitting an Online Authorization Form, you agree to the following terms governing your and our rights and responsibilities concerning Online Banking, Bill Pay, Mobile Banking, Account-to Account, Zelle Funds Transfer services, Remote Deposit Capture and electronic funds transfers ("EFTs"), including ACH, Wires and Tax Payments involving your account. 1. Online Banking Services. a. Online Banking Services. Upon approval, you may use an Internet Enabled Device to access your accounts. You must use your Login ID and Online Banking Password to access your accounts. You will need an Internet Enabled Device to access the Internet. You are responsible for the installation, maintenance and operation of your Internet Enabled Device. The Credit Union will not be responsible for any errors or failures involving your Internet Enabled Device or Internet Connection. At present time, you may use Online Banking Service to: • Review account balance and transaction history for your deposit and loan accounts. • Review information on your loan account including payoff amounts on some loans, due dates, and balance information.
    [Show full text]
  • 2016 Annual Report •• ••• •• • • • CELEBRATING 60 YEARS of SERVICE SERVICE of YEARS 60 CELEBRATING
    • Service Credit Union • 2016 Annual Report •• ••• •• • • • CELEBRATING 60 YEARS OF SERVICE SERVICE OF YEARS 60 CELEBRATING SERVICE® Live Person Service 24/7 • 800.936.7730 (U.S.) • 00800.4728.2000 (Int’l) • servicecu.org CHDITUNION ***** For more information on Service Credit Union products or services, visit your local Service Credit Union branch, call us 24/7 at 800.936.7730 (U.S.) or 00800.4728.2000 (Int’l), or go to servicecu.org. Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency. l!!il EQUALG;r HOUSING LENDER Additional coverage of up to $250,000 is provided by Excess Share Insurance Corporation, the nation’s largest private insurer for credit unions. This additional coverage is available for IRA and Trust Accounts. 60 Years of Commitment to You, Our Loyal Members. CHAIR/CEO REPORT David Hanchett, David Van Rossum, Chair President/CEO In 1957, ServiceCreditUnion was established to provide with Cheshire Health Federal Credit Union in Keene. It aordable credit to the Pease Air Force Base community. also continued to bring new products and services during Eight individuals realized that pooling their resources together 2016. It partnered with Sallie Mae to provide student loans, would enable members to have a better ÿnancial future. launched Samsung™ and Android™ Pay, introduced Real Estate Rehab Loans and oered CardValet,® a mobile app Just as its founders did, the credit union continues to help which lets members control debit and credit card usage.
    [Show full text]
  • Welcome to Germany
    Welcome to Germany servicecu.org | 00800.4728.2000 About Us 2 The Credit Union Diff erence Service Credit Union (Service CU) is owned by its members. That means everyone’s savings are combined to create a pool of funds from which members can borrow. Then, members benefi t from income earned on loans and investments with higher savings rates, lower loan rates and additional products and services. Social Responsibility We are a community-driven, people helping people organization which prides itself on donating and volunteering within the areas we serve. In order to do so, we have created a philanthropic strategy that focuses support where we feel we can make the most impact. About Us We’re committed to personalized service that goes above and beyond what you’ll fi nd at any other fi nancial institution. We know every member has different fi nancial needs, and we’re ready to provide the unique services and resources you need to reach your goals. We combine the warmth and attention of a credit union with the security of a big bank—and we’re committed to always looking out for you. By establishing strong relationships in the communities we serve and supporting our members’ individual needs, we provide a banking experience that improves our members’ lives, as well as the communities in which they live. Everything You Need for Wherever You Go. Service CU is here for all your banking needs. We offer products and services exclusively designed to give you extra convenience and fi nancial benefi ts, so you can keep your mind on the mission.
    [Show full text]
  • Member Welcome Guide
    Welcome Guide Important Information Regarding the Merger of W-G Federal Credit Union with RTN Federal Credit Union as of November 1, 2015 Please retain for your reference. Contents Message from Richard Wright, 1 Treasurer and CEO About Your New Credit Union 2 Transition/Interim Period 3 Merger Timeline 4 Branch Access 4 ATM Access 5 Access to Your Accounts 5 Branch Location 6 Website 7 Share Insurance Protection 7 Immediate Access to Additi onal Services 8 A Message from Richard Wright, Treasurer and CEO On behalf of the RTN Board of Directors, management and staff, it is my great pleasure to welcome you as a new member of RTN Federal Credit Union. We look forward to providing you with the superior service you received with your W-G FCU membership. While your RTN membership is effective November 1, 2015 your account information will not be integrated with our computer systems until early 2016. The material included in this guide is intended to answer some of your questions and help you navigate successfully during this interim period. The familiar W-G Federal Credit Union employees you already know so well still will be available to assist you, as will RTN employees who are eager to welcome you into our Credit Union family. I want to acknowledge the hard work and leadership that went into building W-G Federal Credit Union through the years, and the significant contribution these efforts represent to our ongoing operations. We value your continued participation and strive to keep your trust and confidence for many years to come.
    [Show full text]
  • Annual Report
    2017 Annual Meeting Agenda Notes……. 1. Welcome and Invocation 2. Ascertainment of Quorum 3. Call to Order 4. Appointment of Recording Secretary 5. Introductions 6. Approval of the Minutes of the 2016 Annual Meeting 7. Chairman’s Report 8. CEO’s Report 9. Report from the Nominating Committee 10. Election of Directors 11. Special Recognition 12. Adjournment …..Minutes of the 2016 Annual Meeting….. The Annual Meeting of the members of Community Service Credit Union was called to order by the Chairman of the Board, Mr. Wayne Scott, on Saturday, April 30, 2016, at 10:00 a.m. in the conference Room at the Texas Prison Museum. After determination that a quorum was present, Ms. Lisa Byrd was appointed Recording Secretary. Mr. Scott welcomed everyone to the 62nd Annual Meeting of Community Service Credit Union and introduced the Board of Directors in attendance, Messrs. Paul Brown, S. O. Woods, Jr., Michael Countz, Dewitt Oleinik, Jack parker, John Burney & Ms. Ferne Frosch; the Executive Management Team of Ms. Brenda Hooker, CEO, Ms. Pasty Lindamood, CFO, Mr. Paul Maley, CLO (not in attendance), Ms. Tina McDonald, COO, and Ms. Mary Dye, Risk Manager; and the Credit Union employees and special guests. Mr. Scott asked if there were any corrections, deletions or additions to the minutes of the 2015 Annual Meeting of Community Service credit Union. There being none, a motion to approve the minutes of the April 25, 2015 Annual Meeting was made by Mr. John Bradley, seconded by Mr. Mike Turner, and unanimously approved. Mr. Scott then gave the Chairman's Report.
    [Show full text]
  • Updated V2 Dcuc History-Book.Pdf
    ““SSeerrvviinngg TThhoossee WWhhoo SSeerrvvee OOuurr CCoouunnttrryy”” A Fifty Year Perspective: 1963 – 2013 TThhee DDeeffeennssee CCrreeddiitt UUnniioonn CCoouunncciill y Robert R. Morris Photo in the public domain. Research and Writing Publishing Consultant All rights reserved Robert R. Morris Thomas Friedlund Copyright © 2013 Robert R. Morris Associates, Inc. Walsworth Publishing Company Defense Credit Union Council [email protected] 700 Sunset Drive 601 Pennsylvania Avenue Suite 600S Marengo, Illinois 60152 Washington, D.C. 20004 Graphic Design Office phone & fax: 815-568-8232 202-638-3950 Elizabeth Bobbitt Cell: 815-382-1832 www.dcuc.org Bobbitt and Gilkeson Graphic Designs [email protected] 2226 Maple Street All rights reserved. No part of this book Virginia Beach, VA 23451 may be reproduced in any form or by any means, electronic, mechanical, photocopying and recording or other - wise without prior permission of the Defense Credit Union Council 601 Pennsylvania Avenue Suite 600S Washington, D.C. 20004 2 The Defense Credit Union Council: A Fifty Year Prospective A M ESSAGE Robert F. Hale, Under Secretary of Defense . 6 ContAe M nEStSAsGE Bill Cheney, President, CEO, CUNA . 7 A M ESSAGE Patricia S. Kimmel, DCUC Board Chair, President Belvoir Federal Credit Union . 10 A M ESSAGE Roland A. “Arty” Arteaga, President, CEO, DCUC . 11 OUR STANDARDS Code of Ethics . 14 OUR MISSION Excerpt from Final Draft for a Defense Credit Union Council . 14 INTRODUCTION By the Author . 15 CHAPTER 1 Roots . 17 CHAPTER 2 Growing Pains . 29 CHAPTER 3 A Changing World . 43 CHAPTER 4 A Forceful Presence . 57 REFERENCES Bibliography . 80 AFTERWORD Robert R. Morris . 80 Serving Those Who Serve Our Country, 1963 – 2013 3 4 The Defense Credit Union Council: A Fifty Year Prospective Serving Those Who Serve Our Country, 1963 – 2013 5 6 The Defense Credit Union Council: A Fifty Year Prospective Serving Those Who Serve Our Country, 1963 – 2013 7 8 The Defense Credit Union Union Council: A Fifty Year Prospective Veteran former board member Jean Yokum and D.
    [Show full text]