Our Work in London 2019: Streets Ahead a Snapshot of 2018

Sustrans Our work in London 2019: Streets ahead A snapshot of 2018

Jan: Caroline Pidgeon AM speaking at Street Talk Feb: Winning two London Transport awards March: Enjoying a ride on Q5

April: Campaigning for change May: Creating traffic-free school streets June: Cllr Feryal Demirci at our councillor event

July: Changing lives at Queen Mary Hostel Aug: Topping the news agenda Sept: Transforming local business deliveries

1 Sustrans Annual Review 2017-18 • www.sustrans.org.uk • The page and cover photos: J Bewley/photojb Oct: Creating a more accessible Newham Greenway Nov: Launching our vision for the National Cycle Network Dec: Celebrating our champions and volunteers Sustrans London Review

Welcome Contents “Learning to ride feels amazing…When I felt able to Quietways – changing how people travel Liveable neighbourhoods » 3 ride, it felt like I was flying” says Londoner Surinder, We have seen how well Quietways work, where who had been living with cancer, depression and Streets for Londoners » 4 ambitious boroughs have committed to high quality loneliness. She had never ridden a bike before she infrastructure that makes a real difference. We’re Quietways » 5 joined one of the Sustrans community cycling clubs. proud of our significant role in their delivery over the Something as simple as being able to ride a bike Healthy streets » last four years. It has been great to see the opening 7 really can transform lives. of Q2 East and major sections of Q3, Q5, Q6, Q14 Collaborative design » 8 At Sustrans we have been pushing the political and and Q22 in 2018. The changes we are making social agenda for over 40 years, working to create together are helping to solve London’s pressing Behaviour change: schools » 9 a healthier and happier city where people choose problems, including air pollution, obesity, London’s National Cycle Network » to leave their car at home and walk or cycle instead. loneliness, mental health and congestion. 11 Just like with Surinder, we want to make travelling Behaviour change: workplaces » 13 on foot or by bike for everyday journeys easy and National Cycle Network in London enjoyable for all Londoners. Pioneering research » 15 The 16,575 mile National Cycle Network is an Award winners incredible asset across the UK and is as important Connecting people » 16 to London as anywhere else. London is home to We were honoured to win two London Transport 163 miles of the Network, where we have conducted In-house support » 17 Awards in 2018: Transport Consultant of the Year a full audit under the first ever national review of the Making the case for change » 18 and Excellence in Cycling and Walking. Respectively, Network called Paths for Everyone. While most of it they recognise our work with Transport for London is of good quality, this isn’t universal. Over the next How to successfully reduce (TfL) to roll out their £119m Quietway programme 18 months we will be working with partners across traffic in cities » 19 and in bringing Marks Gate in Barking & Dagenham, the capital to develop detailed improvement plans. up to Healthy Streets standards for the benefit of The Network in London will complement the A big thank you from our team » 21 the community living and working there. We’re Mayor’s Transport Strategy. very proud of the commitment our passionate and Forty years ago Sustrans started life by converting professional team put in to achieve these accolades. an old rail route into a bike and pedestrian path – We were also delighted to be appointed to TfL’s a radical proposition at the time. Those roots second Architecture Design Urbanism Panel still feed our passion and charitable aim (ADUP2) framework. This prestigious seal of to create healthier, happier places for approval puts us in prime position to help the the people who live and work in this public sector deliver the best quality streets fantastic city. Let’s work together to and places. It is now even easier turn London into a happier city for for partners to work with us to everyone. create a better built environment for people to enjoy. Matt Winfield, Director, London January 2019

Welcome • Photo: J Bewley/photojb « Previous • Next » 2

Client: London Borough of Bromley W

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Commission: Feasibility studies, community engagement, stakeholder k i

engagement, place making, highways design, perception survey, bid support g

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l e y ’s Liveable s c h o o ls a n Neighbourhoods d r es ide nt s to shap Creating a sense of place where people are prioritised A survey designed by our Research and Monitoring e plans. over cars is critical to an area’s success as a place to Unit (find out more about RMU on p16) gave live, work and spend time. We have been instrumental officers and councillors valuable insight into “Very useful opportunity to speak at a in the development of the co-design and Healthy residents’, schools’ and businesses’ concerns and forum that hopefully makes Bromley Streets approach to place making that helps boroughs aspirations for Shortlands. Our extensive community make walking and cycling safer and a part of people’s engagement demonstrated significant public support Road and Shortlands a safer place everyday lives. for creating a neighbourhood of Healthy Streets that to live, work and visit.” is attractive, safe and accessible and in line with the We work with boroughs to identify areas that would Mayor’s Liveable Neighbourhoods strategy. best suit Transport for London’s (TfL) Liveable Estate Project Manager, Bishop Challoner Neighbourhood bid requirements, often unlocking Residents’ feedback highlighted the desire for the School huge potential that may not be obvious at first, to borough to aim high and develop more ambitious, create healthier streets for happier people. community-supported proposals – the key to “Cars, cars, cars, why not pedestrians?” bidding for Liveable Neighbourhood funding. Pocket The London Borough of Bromley came to us parks, slowing traffic as well as cycling and walking wanting to explore how a new street design around Residents, commenting on Shortlands Village infrastructure are all part of how we can enable Shortlands Station could improve the quality of life for Parade of shops residents to regain a sense of place for Shortlands pedestrians, people on bikes, wheelchair users and as a village hub, with a lively business scene and families with young children and pushchairs. people prioritised over traffic. “Lights here would enable year 6 to By discussing the issue with councillors and planning Our expertise in design, engagement and behaviour cross independently to use shops officers, we were able to identify how constituents’ change means we can unlock boroughs’ potential to concerns about traffic volume and the lack of and get to school.” meet and exceed the TfL Liveable Neighbourhood signalised crossings, restricting people’s access in and requirements for quality, innovation and ambition. out of the station, could most effectively be addressed. Teachers, commenting on Station Road The resource we have allows us to take the strain We arranged a study tour with councillors and officers Crossing and work in partnership with planning teams to to view some of London’s best cycling and walking create a healthier and happier London. infrastructure, allowing us to demonstrate how bold design decisions can really benefit a community.

3 Sustrans London Review • www.sustrans.org.uk • Photo: Annie Miller • Find out more about our liveable neighbourhoods work here » « Previous • Next » Sustrans London Review

Client: Royal Borough of Greenwich Commission: Concept and detailed design Streets for

e r r fte o a f ill e H b dy l San Londoners il H y nd Sa Our team of designers is passionate about obtained refuse vehicle specifications to ensure championing ambitious designs that make our streets that designs met their requirements. safer, greener and more welcoming for all users. This “We have worked with Sustrans for Scheme construction was managed by borough approach is shared by many of our partners, including officers, but Sustrans engineers and project many years for project management The Royal Borough of Greenwich who commissioned managers regularly conducted site visits to ensure us to help progress a new cycle link connecting and engineering services to support that construction was progressing as planned, Woolwich Town Centre to Woolwich Hospital. and as per the designs. Feedback was regularly the delivery of walking and cycling This was identified as a key connection from busy exchanged creating a positive, collaborative Woolwich town centre to the hospital, as it was not infrastructure projects, and our relationship and a high quality project. well-served by public transport and suffered from high experience has been very positive. motor traffic volumes, congestion and poor air quality. The scheme is now complete and includes a parallel zebra crossing that gives people on bikes and Work began with a technical review of existing “The engineering services provided pedestrians priority to safely cross a busy road. concept designs, where our designers proposed from feasibility to snagging have changes in line with best practice and to ensure the Widened footpaths, decluttering route was “future proofed” for increased usage. We always focused on the user experience noticed that existing crossings and footpaths were not and a new shared use path across to push for high quality provision, in the places where people naturally wanted to cross Woolwich Common combine to so we designed an environment more in tune with whilst understanding financial how people wanted to move around. create a quieter, less polluted constraints and the local context.” We developed a strong and productive working route for pedestrians and cyclists. relationship with Greenwich’s Transport and Highways Joel De Mowbray, Royal Borough of Greenwich teams as designs were fine-tuned, agreeing material Our thoughtful design, healthy streets expertise and Principal Transport Planner specifications, installation processes and any required regular communication with Greenwich ensured that changes to ensure that designs would be built as we were able to deliver a quality scheme that meets specified. We commissioned topographical surveys residents’ and business’s needs, within the borough’s and utility surveys to ensure our designs were based tight budget. on accurate plans of the area and were feasible. We

Street design • Photos: Rebecca Jones/Sustrans « Previous • Next » 4 Client: Transport for London, London boroughs Commission: Delivery agent for TfL, Designs for boroughs, Community Engagement for boroughs Quietways Helping Londoners choose to walk and cycle

110km 86 8% of Quietways created, including junctions made safer increase in cycling and walking central London Grid across London in central London

April-June 2018 vs 2017

5 Sustrans London Review • www.sustrans.org.uk • Photo: J Bewley/photojb • Watch how we’re encouraging more Londoners to walk and cycle » « Previous • Next » Sustrans London Review

Our work as Transport for London’s (TfL) Quietways Delivery Agent over four busy years has given us extensive experience in project 91% managing a multi-million pound cycling programme across London which is helping to transform how increase in people cycling on Londoners travel. Quietway 2 at Coppermill Lane When done well, the evidence shows that Quietways work, helping London to reduce air 2 With over 600 Quietway schemes at various y pollution, increase cycling and walking and reduce a stages of delivery, we have successfully worked w car use. That’s why we’re proud to have been part et in partnership with boroughs across the capital, ui of the programme which has delivered more than Q on developing strong relationships with officers, local ng 110km of route and seen massive growth in the alki politicians and other managing authorities such as Cy and w numbers of people using Quietways. cling National Rail, The Royal Parks and the Canal and The routes are now starting to help people, who River Trust. never thought they would cycle in London, to And, as the single delivery agent we provided “Sustrans have done a truly excellent change the way they get around. They’re improving TfL with support during a challenging time for the Londoners’ health and wellbeing and making our job in helping to deliver Quietways for public sector, pushing the programme forward at streets better for people. And they’re a vital part of a time when they were going through their own London and can be proud of what they achieving the Mayor’s transport strategy target of organisational changes. 80% of journeys by foot, cycle or public transport have achieved.” by 2041. Well-designed routes that effectively reduce traffic volumes and speeds or follow traffic-free paths will Will Norman, the Mayor of London’s Walking and Over help to tackle many of London’s pressing problems. Cycling Commissioner The evidence is clear. “I just loved it. The idea that you are all 660 Quietways complete NCN1 out there, working hard and achieving Quietways projects “Missing Link” these changes, is so comforting for me.

We were proud to see the opening of the new bridge Riding on Quietway 2 was a delight and along the Thames Path, on Quietway 14 in The Royal made me discover a whole part of town Borough of Greenwich. It has completed a ‘missing link’ on our National Cycle Network Route 1, adjacent I did not know. I’ll retrace my steps 54% to the Thames Barrier. The fantastic improvements with the family very soon.” increase in people riding mean that people no longer have to use the busy Woolwich Road. Instead, they can enjoy walking and on Quietway 1 Andrea Mac-Fall, Sustrans Supporter cycling along the new traffic-free cantilever bridge, as part of a brand new section of the Thames Path.

Quietways • Watch how we’re creating quieter routes for people in London to walk and cycle » « Previous • Next » 6 Client: London Borough of Barking and Dagenham – Dagenham Heathway S

Commission: Community engagement and street design, Healthy Street feasibility study t r

v i s u a l i s a t io n Healthy o f D a g e nh am H ea streets thw ay

Knowing what residents and businesses want for their that a diverse range of local people with very pedestrian crossings and signalised diagonal neighbourhoods means boroughs can make informed different needs are involved from the outset. crossings at two key junctions, options of a stepped decisions about how to improve the lives of the people Local people are experts who can provide cycle track or a segregated cycle track, tree planting, living and working there, and achieve the best value invaluable insight on what is needed. narrowing traffic lanes, removing street clutter and for money from infrastructure investments. resurfacing the cobbled pavement. People wanted to see We were commissioned by Barking & Dagenham A Healthy Street check on our proposals showed the Council, together with Living Streets, to ask people improvements that would enhance positive impact our designs would have, scoring 74 who regularly use Dagenham Heathway about their air quality and provide pleasant and 75, a considerable improvement. thoughts on the busy street environment and how it Our work provided Barking & Dagenham with could be redesigned. We engaged with them about places to spend time. They also comprehensive research, design concepts and creating opportunities for cycling, improving the called for infrastructure that practical ways in which Dagenham Heathway can be public realm and prioritising people. would encourage more people vastly improved for residents and businesses. The The Heathway links the A12 to the A13. It carries resulting feasibility study can help make the case for over 12,000 vehicles daily, and is one of the few north to walk and cycle. further investment and analysis to create safer and to south routes that crosses the District Line. It’s a healthier streets for the people who use them. challenging environment for pedestrians and cyclists. Our Healthy Streets check on Dagenham Heathway backed up residents’ concerns. Scoring 56 out of Applying our ‘Healthy Streets Feasibility Study’ model Over 100, it showed significant room for improvement. brings together community engagement, research High noise levels, safety, air pollution and ease of and co-design, enabling us to combine in-depth crossing the road all needed to be addressed. The traffic data analysis and a full TfL Healthy Streets relatively high volume of HGVs posed a risk to those check with tailored engagement. We sought wide 70% choosing to travel by bicycle and is why people ride ranging views from residents, businesses, councillors, of respondents wanted on the pavement. the Metropolitan Police, the youth service, a local segregated cycle lanes disability group and community organisations. Our In response to the findings we developed two approach raises awareness of the issues and ensures ambitious designs which included new informal

7 Sustrans London Review • www.sustrans.org.uk « Previous • Next » Sustrans London Review

Client: Bermondsey Street London Community Group

Commission: Collaborative design B

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S t r e e Collaborative t

c o - d e s ig n w design or k sh op Bermondsey Street has a vibrant local economy but practice, including Hackney’s parklets and being a central location means thousands of people the transformation of Narrow Way into a cycle pass through on foot every day. It’s an area with a and pedestrian-friendly environment. historic independent identity that’s seen significant 3x Presenting our analysis of their data in an easily change with developments at the Shard and London as many pedestrians used accessible way, our study showed how the street Bridge Station. could be designed for the majority of people who Bermondsey Street as cars BermondseyStreet.London (BS.L), a community walk and cycle there, taking into consideration group of passionate residents and businesses, the need for businesses to dispatch and receive “We engaged Sustrans to help us wanted to ensure a successful future for the area deliveries. by taking ownership of improving the area. They develop a vision for Bermondsey knew that in a complex location like this, we Our findings gave BS.L a Street because of their track record in could help them to do just that. comprehensive evidence base engagement, and they have definitely To help determine usage we trained volunteers to help them inform the council how to conduct traffic counts and street furniture delivered. The Sustrans team has audits, making sure they were able to understand planning process about the been out there on the street in all accessibility and how space was being used. feasibility and practicality weathers engaging with local residents, Our research and monitoring expertise (pg.16) meant of their proposal. we were able to create a well-designed survey for businesses and visitors. So we’re very volunteers to ask residents and businesses about Our concept designs take a balanced look at all confident that the recommendations their priorities, concerns and which changes would users, providing a vision of what the street could improve the street environment. that come out of the work will be well- look like in the future. Our co-design workshop, in which we used our street founded and powerful.” Our Collaborative Design process empowers kit, helped people visualise the street layout, generate people to take ownership of their area’s future, ideas and empower them to make decisions about Clare Birks, Chair of BermondseyStreet.London giving communities a positive stake in civic life. their area. We were able to talk about local best

Collaborative design • Photo: Ben Addy/Sustrans • Find out more about our collaborative design work here » « Previous • Next » 8 SchoolsClient: London Boroughs of Barnet, Brent, Ealing, Enfield, Hammersmith and Fulham, Lambeth, Newham, Southwark, Tower Hamlets, Wandsworth, Richmond, Barking & Dagenham; the City of Westminster; Transport for London (TfL); Guy’s and St Thomas’ Trust Commission: Behaviour change, air quality improvements, tackling childhood obesity

9 Sustrans London Review • www.sustrans.org.uk • Photo: J Bewley/photojb « Previous • Next » Sustrans London Review

Our behaviour change team helps boroughs tackle l o

o traffic congestion and improve air quality, especially h c S around schools. We work with young people through y r our fantastic, well-established Bike It Plus behaviour a im change programme. r P 94,176 E f Our school’s officer model works because our Bike o pupils worked with through our C n It Plus officers develop tailor-made programmes o st of activities. They provide schools with information Bike It Plus programme S an us ry and resources, and develop young people’s cycling tra B ns y’s air Mar skills to help families change the school run from quality day at St an inactive car journey to a happy scoot, walk or advised children on how to limit their exposure to air cycle. We continue to support the schools as they pollution by walking or cycling less polluted routes. increasingly take the lead in encouraging young We provided them with the tools to spread the word people to become fit and active while reducing about air quality concerns to family and friends, the number of car journeys on the school run. helping parents make an informed choice Having already commissioned us for cycling-focused of how they get around. 107% behaviour change projects across London, TfL called Our experience and teaching resources put us in a on us to do more targeted work with schools in Tower increase in primary and great position to help organisations tackle childhood Hamlets, Westminster and Enfield to reduce vehicle obesity. We are working with Guy’s and St Thomas’ secondary school pupils cycling use on the school run by encouraging more cycling, NHS Foundation Trust to address this issue in walking or scooting. In these boroughs, we engaged at least twice a week as a result Lambeth and Southwark. Through our Ride Together with 1,814 parents in a range of activities from summer club, schools in these boroughs supported of our Bike It Plus programme consultations to incentive schemes and introduced parents and encouraged them to start riding with car free days across these boroughs. their children on roads and in green spaces. This The result of this tri-borough gave them confidence to cycle and plan their route “Bike It encourages me to scoot more to school. We saw the number of children regularly project was a 6.8% increase in riding to school rise from 13 at the beginning of and ride my bike more because the active travel, which amounts to the school year, to 113 by the end. The number of sessions I found out that it wasn’t as children riding regularly outside school rose from nearly 700 pupils getting to school 77 to 159. dangerous as I thought it was.” under their own steam. Investing in active travel enhances people’s lives. Year Five pupils at Faraday School, Our behaviour change work in schools creates a Tower Hamlets We help boroughs deliver changes on the ground legacy to benefit the whole community. We want to that improve health, air quality and traffic congestion. see fewer cars on the road and increase people’s In Lambeth and Westminster, our air quality officer physical activity for a healthier, happier future.

Behaviour change: schools • Photo: Felix Hilton/Sustrans « Previous • Next » 10 National Cycle Network

59% 787 million of National Cycle Network in London walking and cycling trips on the is on traffic-free paths National Cycle Network in 2017

11 Sustrans London Review • www.sustrans.org.uk • Photo: J Bewley/photojb « Previous • Next »

Sustrans London Review

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h E t r B o In 2018 we announced our exciting vision for the plan which details our review findings and M N n ( a r National Cycle Network, following the first nationwide what we plan to do to improve it. We also m to c rd e review of each of its 16,575 miles, called Paths for launched a new Commonplace tool allowing oa ir B D Everyone. We want the Network to be ‘A UK-wide people to feedback where they want to see ris Ch network of traffic-free paths for everyone, connecting improvements on the Network. cities, towns and countryside and loved by the The path ahead to achieve our vision for a safer communities they serve.’ “In time of high obesity and poor air and more accessible network will involve work with Over the last 20 years we have built the Network from many partners and boroughs. It will encompass quality, travelling actively has never scratch, so we are incredibly proud that it is now a everything from neighbourhood-wide projects to been more important and the National fantastic national asset, carrying 377 million walking reduce through-traffic and speeds, safer crossings, trips and 410 million cycling trips in 2017. new bridges, segregated cycle lanes on busy roads Cycle Network is a key tool in helping to better signage and new and improved paths in address these problems.” We want the Network in London green spaces. to be a place where people can In London, our aim isn’t about creating a Chris Boardman MBE, Greater Manchester Cycling and Walking Commissioner and discover they have the option to comprehensive, dense network of routes across the whole city – the Mayor’s Transport Strategy National Cycle Network walk and cycle for their everyday is already planning and delivering this. external advisory panel member. local journeys, rather than being Instead, our Network will complement this by dependent on private motor providing places where people can build the confidence to start using London’s growing cycling vehicles. To do that we need to network. It will show off some of the best places see improvements that make it in the city – both local gems and those recognised internationally, like the recently improved safer and easier for everyone to use. section along Route 1 by the Thames Barrier in Greenwich (see page 7). It will link to the There are 163 miles of Network spanning London, Network outside London and as a UK-wide and it is as important here as anywhere in the UK. asset, it will be recognised throughout the UK. But we know it isn’t perfect. Our detailed review We’re looking forward to taking the next steps showed that while parts of our Network are of on this exciting journey. Together, we’ll make the good quality in London, this isn’t universal. Network a place where many more Londoners E njo In November 2018 we published our London action enjoy walking and cycling in our beautiful city. yin g t he Network

London’s National Cycle Network • Photo, top: Chris Foster; bottom left: J Bewley/photojb; bottom right: Dean Smith • Watch our Paths for Everyone video here » « Previous • Next » 12 Workplaces 75% 95% fall in the business’ CO2 emissions drop in van use as result of using an E-cargo bike

13 Sustrans London Review • www.sustrans.org.uk • Photos, this page and opposite: Brian Aldrich « Previous • Next »

Sustrans London Review

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Client: Royal Borough of Greenwich l

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i Commission: Behaviour change and training, project management, research, s D

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M c D ic o h n a a Businesses, large and small, are vital to London’s To make the vision a reality, partnerships were e l l d J a o n economy, providing jobs and creating vibrant town vital. We were able to work with cargo bike n d centres and communities. However, as the economy manufacturers Riese and Muller who agreed to es grows so does the pressure on the road network, and loan one of their e-bikes for a six-month trial. the need for smarter last-mile deliveries has become Our Research and Monitoring team identified the “I have thoroughly enjoyed working with more significant. In London, cargo bikes are becoming best routes to cycle around Greenwich to ensure a popular option for such trips and we were delighted Sustrans and Greenwich in changing safe and timely deliveries. They also carried out to deliver a pilot scheme, commissioned by the Royal the evaluation and research into air pollution in the way we make our deliveries. Our Borough of Greenwich, to help one of their local London for Greenwich, providing data on harmful businesses switch from diesel power to assisted customers like seeing the butchers particulate matter pollutants results from the trial pedal power for their deliveries. Bringing e-cargo in our comprehensive report. on the bike too. The results prove bikes to Greenwich is part of the borough’s Low Emissions Neighbourhood initiative. Our behaviour change experts were able to that making the switch from diesel to train Drings’ staff to ride the bike, use the Councillor Denise Hyland, Greenwich Cabinet e-cargo bike makes both business battery controls and the GPS. Member for Economy, Skills and Apprenticeships said: and environmental sense.” The six-month e-cargo bike trial has been a “This project is not just about air resounding success. Employees delivering to Michael Jones, Drings Butchers owner quality, important as that is. It is also customers in Greenwich were able to avoid busy roads and easily cycle up the challenging hills. “Commissioning Sustrans to work with us about good business sense. In the And deliveries were on time as the e-cargo bike congested streets of London, an took advantage of quieter routes with restricted on this project was critical to its success. access for motorised vehicles. electric cargo bike can negotiate We know they have the expertise and Beyond the obvious business and air quality contacts to offer a robust trial which traffic easier, not waste time, fuel benefits, staff wellbeing also increased. Employees and money sitting in traffic jams.” burned around 2,500 extra calories in a fortnight we can then use to influence other when delivering using the e-bike and they found businesses in the area to operate in it more enjoyable than using the van. Traditional butcher Drings supplies many customers the interest of their customers as well in London, but a large number are Greenwich They’re fully committed to changing the way their residents, requiring multiple short-distance deliveries. business makes deliveries and their customers as London’s environment.” Their vision was to provide these customers with an love the new service too. efficient and more personalised service while doing Cllr Denise Scott-McDonald, Greenwich cabinet their bit to help improve air quality. member for air quality, public realm and transport

Behaviour change: workplaces « Previous • Next » 14

Client: London Borough of Tower Hamlets; Royal Borough of Greenwich g

Commission: Research, monitoring and evaluation d

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c y u a d s e r Pioneering n : e n e m o m w o t W a rt h o w ep d research r re fe o Li pl ike ex Research and evidence is critical to our clients’ We also monitor the results of our behaviour change Our B evaluations of walking and cycling investment. It helps programme in schools (p10) and workplaces (p14). inform decisions and ensure that clients can deliver Numbers of people choosing to cycle or walk rather effective, value for money schemes. Our 40-strong than drive to school, the shops or to work are a good “We are delighted to be the first London national Research and Monitoring Unit helps partners demonstration of how transport choices impact local borough to work with Sustrans to build by providing robust evidence to make the case for communities and of the effectiveness of behaviour promoting walking and cycling. change work. the case for additional cycling strategies Years of practical experience in the analysis of street We’ve also played a central role in a Greenwich and innovative alternatives to car use. design, infrastructure and behaviour change across Low Emissions Neighbourhood project supporting the country means we have a wealth of information at a retailer to try an e-cargo bike for deliveries and to “Reducing air pollution and developing our fingertips. We know what works and which pitfalls monitor the results. We measured emissions and active travel options are key priorities to avoid. This valuable expertise makes us a leader in costs, and looked at the marketing potential of the the active travel field and we are delighted to provide bike and customer relations. By creating a business in Tower Hamlets. The data we collate these specialist skills to partners. case for switching to bike deliveries we’ve helped will pave the way for new investment influence the way a business operates, making it We help our clients select the best research, more environmentally sustainable. monitoring and evaluation methods on a project- in greener transport solutions by-project basis. We make sure they have the most For the first time ever, a London borough has been across the borough.” accurate and insightful data to develop effective policy included in Bike Life, the UK’s largest assessment and practice that will encourage people out of their of attitudes to cycling. Sustrans is working with Will Tuckley, Chief Executive of cars and to reap the personal and societal benefits Tower Hamlets to find out the views of residents Tower Hamlets Council of getting around on foot or by bike. (non-cyclists and cyclists) about cycling and will be collating results for publication in 2020. Over the past year our highly skilled team has worked with London boroughs on developing consultations, Data is vital to secure funding and to reassure ensuring they follow best practice in survey design so the decision-makers that their money is being they are able to capture the most accurate information well invested. We help provide the evidence and to inform any actions decision-makers may take. monitoring that makes sure actions clients take will make a tangible difference to Londoners’ lives.

171023 BikeLife17_GManchester_v43 outlines.indd 1

15 Sustrans London Review • www.sustrans.org.uk • Photo: J Bewley/photojb • Watch our Bike Life video here » « Previous • Next »

23/10/2017 13:06 Sustrans London Review

Client: London Borough of Barking & Dagenham Commission: Collaborative design Connecting people

Connecting

We are very excited to be working with the London Working with the local community, we have designed Borough of Barking and Dagenham on the new Ripple a 2.3km (1.4 miles) walking and cycling route and 10,000 Greenway project. This incredible growth area for linear park which will open up 13 hectares (32 new homes and securing London includes over 10,000 new homes, a new acres) of disused green space and link communities Overground station and is now set to benefit from a east and west of Barking Riverside with the River fantastic cycling and walking path and a beautiful Thames. The greenway will provide safer routes new park. to school, away from the busy Thames Road and £400,000 easy access to nature, including the Ripple Nature The borough’s inspirational residents have been a Reserve, which Barking Riverside Ltd is restoring. match funding from the Mayor of driving force behind the project, calling for improved The park will include natural play features, a access to green space in the area. We successfully London’s Green Capital Grant community orchard, places to sit and improved bid for over £400k match funding from the Mayor of wildlife habitats. London’s Green Capital Grant and secured match funding from local developer, Barking Riverside Ltd. Through our community engagement work, we found “For too many Londoners, nature simply out from residents what improvements they wanted Research we had already carried out for the NHS doesn’t feature in their daily lives. That’s to see and this is where the Ripple Greenway was Healthy New Towns project found that many Thames born. The Friends of the Greenway group, which we why we’re aiming to become a National Ward residents, whose homes border Barking have helped set up, will secure residents’ continued Riverside, did not know how to reach the River Park City, with more than half of our involvement in the route and ensure its future Thames footpath. In partnership with residents, success. capital green.” we designed a signposted route and it is fantastic to see permanent signs now being installed as a Sadiq Khan, Mayor of London result of this work.

Connecting people and places • Image: Sustrans’ design proposal « Previous • Next » 16

Our approach: Raising funds and building support

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Commission: In-house support, Project and Programme Management, C

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m r e i e s s n i w o n ic e h r C W In-house support o il u l n N c o i r llo m r a D n en a is t t e he Sc Clients like TfL and the Royal Borough of Greenwich o ott- Providing resource for pe Mc ni Donald alking who commission us to provide in-house support ng and W . of th Q14 and secondments to manage their projects, have Greenwich e Thames Path on easy access to a range of skills we provide through Today’s financial climate sees many boroughs our collaborative design, community engagement, having to make tough decisions on where they make behaviour change, urban design and engineering savings. Often they are working under pressure with teams. fewer people and increased workloads. Greenwich chose us to use our cycling and walking Supporting TfL in-house expertise to support their team in-house to help The Quietways programme is complex and resource deliver four Quietway cycling and walking routes intensive. When TfL needed help in-house, we over 22 months. Helping a London Borough deliver were able to support them. Our expert project With a Sustrans project manager embedded in their manager was able to help handle the workload Transport Planning team, Greenwich were able to and provide them with vital extra resource to ensure entrust work to our knowledgeable and effective the programme continued to progress at pace. 4 routes project managers, giving their own staff time to The Quietways work involves many different focus on their many other projects. in under two years organisations with specific requirements. By Together we delivered some fantastic results, supporting TfL, we helped them ensure the “Commissioning Sustrans to work with us including completion of the “missing link” on programme ran smoothly, bridging the gap Quietway 14/NCN1, along the Thames Path. This meant that we were able to provide our between stakeholders including boroughs, was an ambitious piece of design involving the residents and contractors. residents and visitors with four Quietways construction of a cantilever bridge. The new route Our project manager’s in-depth knowledge of means people can now avoid the traffic-heavy in under two years. The expertise and Quietways processes and the challenges of Woolwich Road and enjoy walking or cycling resource they provided was superb.” delivering projects with diverse stakeholders to help by the river. achieve the Mayor’s Transport Strategy, enabled We are proud to have helped Greenwich achieve Joel De Mowbray, Principal Transport Planner, them to take on a considerable amount of TfL’s these great results. Royal Borough of Greenwich workload.

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Sustrans London Review

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g n i n i t k n a e e v p e s r n lo a il m c Making the r n o u N o ill c r W case for change D Making cycling and walking easier is not always In May 2018 every council seat in Greater London – easy. It takes political leadership with sustained bar those in the City – was up for election. We commitment. The Mayor of London’s £2.1 billion took this opportunity to work more closely with 400 Healthy Streets budget means London can transform local politicians and key decision-makers. emails sent to candidates to streets. Ambition and investment like this depends Our supporters sent over 400 emails to candidates on making the case to policy-makers and politicians; support our Streets for People seeking pledges to our “Streets for People” this is a core part of our activity in London. campaign. And 26 candidates from 16 different Campaign We have debated new ideas, gathered and presented boroughs and four parties supported our ambitious evidence, given politicians a taste of best-practice on proposals to build protected space for cycling and “Thanks so much Sustrans for the study study tours, and tipped our efforts toward raising the restrict traffic on residential streets. Seven council ambitions of London’s 32 councils, who control 95% leaders are now acting to deliver the pledge tour in London, it was truly inspiring. of our streets. following election. I enjoyed discussing our shared Our Street Talks promote bold ideas for the future. Supporting them further, councillors and cabinet opportunities and challenges. Great In 2018, we drew together experts in economics, members from nearly every borough joined us in transport and logistics with politicians to debate the June to learn from peers about delivering streets for that so many amazing people took time future of road pricing in London. people; providing the know-how to make a difference. out to talk to us about learnings from We also appeared in front of the London Assembly Why must we do this? Population growth is putting London. The combination of political Transport Committee to give evidence toward their unprecedented pressure on our streets and cross-party recommendations to the Mayor calling transport infrastructure. Walking and cycling offer leadership, positive activism and on him to expedite and improve investigation into the greatest potential to keep us moving while borough expertise creates a fantastic cycling infrastructure. reducing dependence on fossil fuels and air pollution. Transport for London have estimated that over eight result. That’s my overriding message There are many major schemes that could change the million daily journeys could be cycled in London, face of the capital. We voice support or concerns on from the visit.” up from the 700,000 today. those with the greatest potential to unlock active travel – including the future of Oxford Street. When streets are To help unlock those huge benefits, we continue Daisy Narayanan, Project Director, Edinburgh overhauled, we want them to be the best they can be. to drive improvement, innovation and investment City Centre Transformation in active travel.

Making the case for change • Photo: Joe Lindsay « Previous • Next » 18 How to successfully reduce traffic in cities

How to successfully reduce traffic in cities

Andy Cope, Director of Insight, Sustrans

To create a healthier, successful main road. There may also be issues with satnav Issues about economic performance and equitable and equitable city the Mayor has systems directing traffic through a series of smaller access are very often linked to ‘fear of change’ identified the need to reduce roads, flooding a wide area with transient traffic, and preconceptions. Retailers often misunderstand how motor traffic, with each borough exacerbating congestion by increasing the volume of their customers reach their shops, and worry that being required to write a traffic movements onto and off a primary route. And, what traffic restriction will reduce footfall and turnover. reduction strategy. There are more and are the alternative means to access those places? People with limited mobility sometimes fear that more examples of authorities taking brave decisions We need to understand the barriers to people changes won’t offer them a better solution than to realise these benefits. However, it is tricky to making more positive choices about how they travel. is currently available to them. There is however a get it right. growing body of evidence to suggest that less traffic There may be concerns that traffic management means more customers and more choices for access. In theory, restricting traffic is easy to do – you can measures might displace problems from one just close the road by obstructing it. But in reality it location to another. Of course, every neighbourhood is different, and is rarely this simple, and one cannot simply do so challenges will vary. But removing through traffic without the agreement of local stakeholders. So Careful management can can be transformative in so many different ways. how can highway authorities develop effective lead to traffic evaporation - the The closure of Bank, a busy junction in the City of traffic reduction strategies? London, to general traffic throughout the working day phenomenon that results in an has led to a drop in collisions of 52%. It’s created Firstly, it is essential to start by understanding an environment that is far safer and more pleasant the traffic challenge. This means identifying trip overall decrease in levels of traffic. for people to walk and cycle through – a far cry from generators (destinations) and establishing where the intimidating environment it was previously. This traffic is coming from. It is very common for the traffic Across Waltham Forest’s Mini-Holland scheme, there scheme was by no means uncontentious, but the causing a problem to have very little to do with the has been an overall 56% decrease in traffic levels , positive impact of it has meant that the City of London location in question; it is often just passing through with independent research attributing further benefits has moved to make the trial permanent, and in doing on its way to somewhere else. In this case we need such as increased life expectancy to this programme. so sets the benchmark for the rest of London. to understand whether alternative routes are possible Fundamentally, if people see that there is a better and whether traffic can be encouraged to stick to option available to them than using their car, then If designers and policy makers are serious about one less intrusive route, for example a strategic many will make a more positive transport choice. getting more people to walk, cycle and take public

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r e e r aft fo d e Roa b am d Estreh oa R transport then it is key to take ambitious, affirmative am Success story: Estreham Road Estreh action such as this to reduce the volume of traffic and help to reclaim the streets. We helped the London Borough of Lambeth to engage the community around Estreham Road to Sustrans has decades of experience in helping trial a scheme that significantly reduced through- 3,000 partners to change places for the benefit of the traffic on a residential street. people who live there, earn their living there, and vehicles used Estreham road need to access services there. Our 7 step blueprint Dangerous levels of congestion were putting every day, 70% were using the for effective traffic demand management is: children and other road users at risk. route as a cut-through 1. Work at a neighbourhood scale Having worked closely with the community to hear their views, we designed proposals and progressed 2. Work with communities to understand their a trial of their preferred design, a northbound no- perception of the nature and extent of the entry point at the southern end of Estreham Road. problem This temporary trial was a game changer. It gave 75% 3. Hear from people most affected about what people the chance to see how changes would work solutions might work, then design accordingly drop in traffic volume after in practice, the impact on neighbourhood and on 4. Identify the likely effects of changes on the local traffic. changes made area, with the option to trial measures Support rose as a result of the community 5. Communicate the challenge, the proposed engagement work and trial. Air quality improved solutions, why these are likely to work and as nitrogen dioxide levels fell. what change will look like to the community The trial was made permanent, and Estreham Road 40% 6. Support the stakeholders in the community is now a healthier street environment for people. The drop in car use for local journeys through the process of change proof is really in the pudding: Active travel has risen and car usage for local journeys has fallen by an after changes made 7. Undertake careful monitoring of traffic levels incredible 40%. before, during and after the process

How to successfully reduce traffic in cities « Previous • Next » 20 A big thank you from our team As ever, we are pleased to recognise and acknowledge the Greenpeace London Borough of Haringey Old Malden Residents Association valuable support of of all the organisations we have worked Groundwork London Borough of Harrow People’s Health Trust with and everyone who supports our work. Guy’s and St Thomas’ Trust London Borough of Havering Peter Brett Associates (PBA) Hackney Play Association London Borough of Hillingdon Phil Jones Associates Together we are connecting people and places, creating liveable London Borough of Hounslow Queen Mary Hostel neighbourhoods and healthier streets, transforming school runs Haringey Cyclists and commutes and delivering a happier, healthier city. Healthy Air Campaign London Borough of Islington Riese & Muller Heathrow Airport Limited London Borough of Lambeth Road Peace We would like to extend a sincere thank you to everyone who High Speed Two (HS2) Limited London Borough of Lewisham Royal Borough of Greenwich has contributed this year. HSBC London Borough of Merton Royal Borough of Kensington and HTA Design London Borough of Newham Chelsea Access Sport Centre for Acceleration of Social Imperial College London London Borough of Redbridge Royal Borough of Kingston upon Technology (CAST) Thames Aging Better in Camden Inquilab Housing Association London Borough of Richmond Centre for London Royal Haskoning DHV Ahmadiyya Muslim community UK ITN upon Thames Channel 4 News Sandbox Journeys Alexandra Park and Palace JFG Communications London Borough of Southwark Charitable Trust Child Graddon Lewis Architects & Segro Just Space London Borough of Sutton Almacantar Designers Stanhope PLC King’s College London London Borough of Tower Hamlets Alpaca Communications City of London Thames Water Kingston Environment Trust London Borough of Waltham AR Urbanism Clean Air in London Forest The Hadley Wood Association L&Q Argent ClientEarth London Borough of Wandsworth The Royal Parks Lee Valley Regional Park Authority Arup Commonplace London Car Free Day Transport for London Living Streets Barking Riverside Limited Community Cycleworks London Councils University College London Local Transport Projects Barnet Cyclists Cycle Confident London Cycling Campaign University of Westminster London Assembly Bear Cycledelik London Legacy Development Urban Design London Cycle Instructor UK London Borough of Barking and Corporation BeFirst Dagenham Urbanwise.London Cycling UK London Sport Bespoke London Borough of Barnet Vision RCL Department for Transport (UK) Malden Manor community group Bosch London Borough of Bexley Wandle Valley Regional Park Department of Health (UK) Malden Manor Parade businesses Trust British Heart Foundation London Borough of Brent Deptford Folk Meristem Design Westminster City Council British Land London Borough of Bromley Drings Butchers Middlesex University Westminster Energy, Environment British Lung Foundation London Borough of Camden Environment Agency National Amusements & Transport Forum Burgess Sports London Borough of Croydon Environment Journal National Trust WeWork C40 Cities London Borough of Ealing Freight Transport Association Network Rail Wheels for Wellbeing Camden Town Unlimited London Borough of Enfield Friends of the Earth New London Architecture (NLA) Wimbledon & Putney Commons Campaign for Better Transport London Borough of Hackney Conservators Greater London Authority New Malden Baptist Church Canal & River Trust London Borough of Hammersmith ZCD Architects Catherine Max Consulting Green Commute Initiative and Fulham Ofo

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Our London team

A big thank you from our team « Previous • Next » 22 About Sustrans Sustrans is the charity making it easier for people to walk and cycle. We are engineers and educators, experts and advocates. We connect people and places, create liveable neighbourhoods, transform the school run and deliver a happier, healthier commute. Sustrans works in partnership, bringing people together to find the right solutions. We make the case for walking and cycling by using robust evidence and showing what can be done. We are grounded in communities and believe that grassroots support combined with political leadership drives real change, fast. [email protected] www.sustrans.org.uk

/Sustrans @SustransLondon Sustrans is a registered charity no. 326550 (England and Wales) SC039263 (Scotland). /company/Sustrans @Sustrans © Sustrans January 2019.