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enter P Phone 0448 079 336 BOLTON ST BOLTON [email protected] KING ST www.huntercarparks.com.au BUSINESS NEWS PUBLISHED BY: Hunter Business Publications Pty Ltd ABN: 15 112 838 945 265 King Street Newcastle NSW 2300 CONTENTS PO Box 853, Hamilton NSW 2303 INNER CITY Phone: (02) 4925 7760 Fax: (02) 4925 2570 PUBLISHER and EDITOR: 4 From the Editor Garry Hardie Mob: 0414 463 125 [email protected]
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Enter via Chandler Macleod Group, incorporating JuliaRoss, has a database of over 50 Bolton St 350,000 active candidates in various industry sectors, with 22,000 employees CHURCH ST out working on client sites every week. Through our experience with planning, sourcing, assessing, developing and managing talent along with industry intelligence, we know a lot about talent... enter Contact our Newcastle team on 02 4978 7788 or visit us at P Suite 2, Level 1, 97 Hannell Street, Wickham NSW 2293. Phone 0448 079 336 BOLTON ST BOLTON chandlermacleod.com [email protected] KING ST www.huntercarparks.com.au HBR NOVEMBER 2013 33 FROM THE EDITOR
his month’s issue contains a special feature covering This is certainly not being helped by a general lack of Manufacturing in the Hunter. knowledge, interest and leadership by our politicians. T Along with coal mining, manufacturing has a long For anyone who doubts this statement, feel free to email history in the Hunter and has been a major component of me and explain the long term industry plans of the major the local economy, employing thousands of people and parties and what actions they are looking at taking. In the generating a sizable portion of the region’s revenue. recent Federal election campaign, how much discussion For decades, there has been a significant group of people was there of industry plans? declaring the imminent death of manufacturing, both in These issues are not only of concern for those employed the Hunter and across Australia. Whilst manufacturing or running a business in the manufacturing sector – they currently faces a number of challenges, it will continue to are issues that will have a significant impact on Australia’s be an important sector of the local economy. future prosperity. There are certainly areas of manufacturing that are Remember that the direct contribution manufacturing extremely difficult if not impossible to be based locally, makes to the economy is only a fraction of its indirect particularly high-volume mass produced and labour- contributions. Manufacturing has one of the highest intensive products where our small domestic market multiplier effects of any sector. It also is a major trainer and high wage rates make us uncompetitive. But there of Australians, is a major exporter and provides direct are areas where we definitely can compete in the global support for many other industries to help also make them marketplace. competitive. Many local manufacturers are successfully competing by To those declaring the death of local manufacturing, I coming up with innovative solutions to market needs and would say they are definitely wrong. It is not dying but finding buyers across the globe. transforming. How strong this transformed sector will be The real future for the industry is in smart manufacturing, will largely depend upon our ability to bring the various harnessing and combining the ideas, entrepreneurship and components of smart manufacturing together. marketing to fully transform local manufacturing into new The future health of manufacturing is indeed an issue that lucrative markets. we should all be concerned about.
Garry Hardie Publisher & Editor
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4 HBRHBR AUGUST NOVEMBER 2012 2013 BUSINESS NEWS New structure for Newcastle Council A new organisational structure for The City of Newcastle has been adopted that aims to provide a foundation to modernise the organisation, cut through red tape and provide quality services to the community that are good value for money. General Manager Ken Gouldthorp says Council has continued its approach of providing clear direction on how the organisation should function. “The first part of the process where changes were made to general staffing levels is almost complete with 82 of the proposed total 93 positions removed from the establishment resulting in future annual salary savings of $6.5 million.” “This second part now focuses on senior management and This new structure is all about demystifying the will contribute an additional $1 million to ongoing savings to functions of Council, cutting through jargon and improve our bottom line.” creating business units with single point accountability Importantly, it also simplifies the management structure and for delivering outcomes to the community. clarifies accountability for achieving outcomes. Ken Gouldthorp “This does not mean the organisation is out of the woods. We started this budget period with a $29million deficit and this is a significant step in reducing costs and modernising the organisation, but there is still a long way to go.” “We are reducing middle management from 21 to 16 Councillors have voted for a new structure at the top level contract positions to maximise performance and improve our which will reduce the senior management team by 20% and financial sustainability.” structure the organisation in three groups. “Each of the senior management positions will be advertised.” “Under the General Manager there will be three directors. “However, to ensure there is continuity of service, this will They will be responsible for Planning, Corporate Services and be carried out with a phased approach and we may see two Infrastructure.” or three transitional structures in place before our final goal is “The focus is on streamlining processes and makes sure reached.” those making the decisions are responsible for them being Under the Local Government Act, Council must review its delivered.” organisation structure within 12 months of a Council election. Boo* *The all new A 180 BE. At a price that won’t scare you.
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HBR NOVEMBER 2013 5 BUSINESS NEWS NSW Mining rewards HVTC's 20-year service to industry Hunter Valley Training Company’s 20-year-long commitment to the mining industry was recognised with the company taking out the Professional Services Category at the 2013 NSW Mining Suppliers Awards in First sod turned on October. new student residence The second annual NSW Mining Suppliers Awards held in Sydney, celebrated the excellence and innovation Construction of a new 63-bed affordable residential amongst the thousands of businesses that help keep NSW student accommodation facility has commenced on Hunter mining strong. TAFE’s Muswellbrook campus. The project will provide HVTC was named the winner out of seven high-profile additional capacity for the development of skilled labour in finalists, including Sparke Helmore Lawyers, Pacific demand by the mining industry and allow for students from National and Bis Industries. outside the Upper Hunter to pursue a trade appropriate for HVTC Acting CEO John O'Hearn said the award was the mining industry. recognition of the company’s dedication to meeting the The project is being jointly funded by the Australian changing needs of the NSW minerals industry over the Government’s Regional Development Australia Fund, past two decades. Bengalla mine, BHP Billiton Mt Arthur Coal and Glencore “We have forged strong relationship with mining Mangoola Mine, in partnership with Muswellbrook Shire companies and have worked closely with the industry to Council and the Hunter TAFE. develop HVTC’s Mining Industry Skills Program - a specific The Australian Government has contributed $2.7 million training program used to produce job-ready apprentices toward the student accommodation project recognising and trainees to meet market demand," he said. the importance of building economic productive capacity "With work carried out in confined underground spaces through skilling apprentices for the mining industry in one and the regular use of heavy machinery, mining sites can of Australia’s most productive coal basins. be a high-risk and complex environment. The program Bengalla, BHP Billiton Mt Arthur Coal and Glencore provides a simulated workshop environment where safety Mangoola Mine have announced their combined investment and basic skills are learnt in a safe environment designed of more than $1.6 million towards the construction of a new to reduce the risk to workers on the mine site.” student residence. Since it began, the Mining Industry Skills Program has Although the new residence will prioritise students under given around 700 students the career start and basic skills the age of 25 enrolled in the TAFE Mining Skills course, needed for success in the industry. rooms will be available to other students enrolled at TAFE. HVTC currently services a large and diverse network of The facility may also be used during holiday periods by mining associated host employers, with more than 70% students carrying out vacation work at local mine sites. of HVTC’s Hunter region client base from mining and Mayor of Muswellbrook, Martin Rush, welcomed the mining-related support service industries. commencement of the project and congratulated a partnership between local, state and federal government and between the various local coal mines. Construction of the new student residence is scheduled for @HBRmag completion in August 2014.
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6 HBR NOVEMBER 2013 BUSINESS NEWS Major funding for University medical research The University of Newcastle has been awarded $21.7 • $1.7 million to Dr Vanessa Murphy and her team to test million by the National Health and Medical Research whether an asthma management strategy, which Council (NHMRC), placing it seventh in Australia for determines treatment changes based on a marker of University-based health and medical research funding in airway inflammation, improves outcomes for the 2013 funding round. maternal, neonatal and child health. The NHMRC funding for UON will support 31 research • $1.5 million to Professor Rob-Sanson-Fisher projects including nine research fellowships. to assess factors that affect outcomes for “The funding of $21.7 million is the highest total NHMRC people seeking treatment for alcohol funding ever awarded to Newcastle, and we have secured dependence. our highest ever share of the national funds available this • $1.2 million to Professor Phil Hansbro year,” Vice-Chancellor, Professor Caroline McMillen, said. to explore whether using modified “UON also achieved the highest overall application gut microbes assists in controlling success rate of any university in the country.” lung inflammation in people The NHMRC funding includes: with emphysema, a condition • $2.2 million for a collaborative project between for which there are Associate Professor Prudence Francis and Professor currently no treatments. John Forbes, to test a new treatment for breast cancer that involves combining chemotherapy with oestrogen- lowering treatment before surgery with the aim of shrinking the cancer to improve surgery options. • $2 million in three grants to Laureate Professor Paul “The funding of $21.7 million is the highest total NHMRC funding ever awarded Foster and his team to understand the causes, and to Newcastle, and we have secured our highest ever share of the national funds reduce the impact, of respiratory infections and available this year.” inflammatory airways diseases, allergies and severe and Professor Caroline McMillen - Vice Chancellor childhood asthma. • $1.8 million to Professor John Attia and his team to set up a novel multi-centre trial to investigate the effects of pneumococcal vaccination in reducing heart attacks and stroke.
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HBR NOVEMBER 2013 7 BUSINESS NEWS Scholarships for apprentice chefs and front of house staff
George Mirosevich a recent (including flights to the UK and travel apprentice graduate from Hunter assistance) and enrolment into a TAFE and employee from the Hunter Certificate IV in Commercial Cookery. Valley restaurant, Muse, will be Eliza Stevenson from Mercure heading to the UK next year having Resort Hunter Valley was also taken out the prestigious Brett announced the inaugural winner of Graham culinary scholarship. The the First Creek Wines Front of House 18 year old from Nelson Bay beat Scholarship. She was one of four runner-up David Coulthard from hospitality workers who took part Emersons café restaurant and Paul in a competition on Wednesday 16 Niddrie from Rustica at the final October. Eliza will receive $3000 from round at Hunter TAFE’s Hamilton First Creek Wines towards a food and/ Campus. or wine industry learning experience Run by Hunter Chefs & Co in and $2000 towards enrolment into conjunction with Hunter TAFE, the a Diploma of Hospitality at Hunter competition offers a Brett Graham TAFE. Scholarship and a First Creek Wines Brett Graham, Newcastle’s famous Front of House Scholarship. culinary export commended Hunter Guest judge, Sydney chef Matthew Chefs & Co and Hunter TAFE on the Kemp, watched as the three finalists high calibre of training and said it is managed a group of third-year important for the hospitality sector cooking apprentices to prepare to invest in the skill development of 3-course meals for a total of 60 young talent. guests. “As an industry we need to focus George, who has recently completed Certificate III in more on front of house training and encourage it as a career Hospitality (Cookery) at Hunter TAFE won a prize valued path. The initiative of Hunter Chefs & Co and Hunter TAFE to at $10,000. It includes a work experience opportunity introduce the First Creek Wines Front of House Scholarship is at the Ledbury restaurant in London with Brett Graham a strong positive step in this direction,” he said.
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8 HBR NOVEMBER 2013 BUSINESS NEWS Draft Amendment prepares for the former Pasminco site’s future
An amendment to the Pasminco Area Plan to guide the redevelopment of the former Pasminco Cockle Creek Smelter and Incitec Pivot Fertiliser sites at Boolaroo has been placed on public exhibition.Lake Macquarie City Council’s Manager Integrated Planning, Sharon Pope, said the land had already been zoned for commercial, mixed use, residential, environmental conservation and light industrial purposes in 2011. Having an up to date Area Plan is the next step forward to allow for private development to take place on the land. “The amended Pasminco Area Plan will provide comprehensive Pasminco 1970's development controls to steer development of the area. It addresses matters including contaminated land and remediation issues, road, pedestrian and cycleway links, as well as urban design guidelines, noise control, heritage conservation and landscaping requirements,” Ms Pope said. “This is an exceptional opportunity for 190 hectares of land to be developed for housing and employment opportunities in Lake Macquarie City, close to major roads, the railway line, shopping centres and recreation facilities.” The amended Area Plan is being jointly exhibited with a Planning Proposal that intends to rezone part of the former Incitec Pivot Fertiliser site to a residential zone. To view the draft Area Plan and Planning Proposal, visit Lake Macquarie Early photo of Pasminco City Council's website www.lakemac.com.au, Customer Service Centre or Speers Point Library. Images courtesty of Lake Macqurie City Library Historic Photographs Collection
Christmas trees for the Greater Christmas Tree Hire (CTH) has announced an agreement with The Greater Building Society to provide their 64 branches and head office with fully decorated trees. The agreement sees CTH increase the areas covered to Wollongong in the south, Dubbo in the west and Burleigh Heads in the north. The logistics of delivering to such a large geographical area has been enormous and then of course have to go back after Christmas and pick them all up. The Greater contract along with new business gained this year has seen staff numbers increase from 8 to 12 and possibly more if orders continue to come in at the rate they currently are. CTH hires fully decorated artificial Christmas trees to businesses, private residences and for functions. They deliver and decorate the tree then after Christmas remove the tree and store it ready for next year. They have a range of heights and widths up to 3m. Image courtesy of bplanet at FreeDigitalPhotos.net
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HBR NOVEMBER 2013 9 BUSINESS NEWS Cautious optimism for Hunter economic outlook
Regional economic indicators are pointing to a cautiously optimistic outlook as the Hunter makes a less difficult economic transition from the resources investment cycle than was expected, according to the Hunter Valley Research Foundation’s (HVRF) latest World first eye research in Newcastle Hunter Region Economic Indicators. A medical team led by Dr Peter Davies of Newcastle Eye Hospital has Senior Research Fellow Jenny Williams said that published a world-first scientific paper on new laser technology used business and consumer confidence have lifted, in cataract surgery. Newcastle Eye Hospital was the first hospital in the although downside risks suggest the transition will Hunter Valley to install the technology. continue to be slow and uncertain through early 2014. The Newcastle Eye Hospital Research Foundation partnered with the “There are signs of pick-up in housing prices and Launceston Eye Institute and the results have been published in the residential approvals in response to sustained low prestigious medical journal, Ophthalmology. Dr Davies said the research helps eye doctors decide how and when to interest rates,” she said. implement this technology. “Consumer confidence in the regional economy “This achievement means that Newcastle is now recognised entered positive territory in September for the first internationally for quality eye research. Newcastle is world renowned for time in two years. This is underpinned by two quarters general medical research, so it is a real achievement that our specialist of positive indices for personal financial circumstances eye work is noticed too” Dr Davies said. and planned expenditure.” The Newcastle-based team is currently conducting several research The 2013 HVRF Hunter Region Residential Market projects, including trials of new treatments to preserve vision in diabetic Outlook (HRRMO) has also been released. The patients with cataract, and other systemic disorders. The research HRRMO monitors trends in a number of key Hunter foundation has been accredited to international research standards, and is working alongside leading eye centres around the world. Region data including house prices, number of sales, “The Hunter region has many outstanding ophthalmologists, nursing rental prices and number of bonds and home buyer teams and technicians" Dr Davies said. sentiment. "The Newcastle Eye Hospital Research Foundation was established The full September quarter 2013 Hunter Region in 2012 with the goal of focusing those capabilities on eye and vision Economic Indicators publication is available for research. We have achieved a lot so far" Dr Davies said. download from www.hvrf.com.au.
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10 HBR NOVEMBER 2013 BUSINESS NEWS Exhibition of final year projects Green light for lease of Port Newcastle Products, annual exhibition showcasing the Treasurer Mike Baird and Ports Minister Duncan Gay innovative projects of final year students, represents the have announced that the NSW Government will proceed final outcome of a unique partnership between TAFE with the long-term lease of the Port of Newcastle to NSW and The University of Newcastle, which showcases fund the revitalisation of central Newcastle and priority the research, creativity, processes and entrepreneurship infrastructure across NSW. of students completing their final year of their Industrial Mr Baird said the government had received and World first eye research in Newcastle Design Degree. Typically, students complete a 3 year considered the recommendations of the comprehensive Advanced Diploma in Industrial Design at TAFE NSW scoping study, which confirmed it is in the State’s interest (Hunter TAFE is one of three feeder TAFE’s) and then to go ahead with the lease of the Port of Newcastle. complete their final year at the University of Newcastle. “Today is an exciting day for the people of Newcastle, The final year is research-focused and provides the who are one step closer to achieving the much-needed students with the opportunity to use their acquired skills revitalisation of their city centre – a major investment in design and manufacturing processes to find everyday which will be made possible through funds raised by the problems, and create desirable products that work better lease of the Port,” said Mr Baird. and can be made. Much of the final year has an emphasis “The scoping study has revealed strong initial interest on encouraging creative thinking, product development from investors for this transaction that, if successful, will and prototyping which is squarely aimed at the drive economic growth and the renewal of Newcastle by commercialisation of products across a range of industries. fast-tracking critical infrastructure needs in the region. Wyn Jones, lecturer and driver of the program said “At the same time, this transaction will unlock vital “getting the process into the students is the most funds for the backlog of critical road, school and hospital important thing. They can then use this design process projects across NSW.” across all manufacturing industries.” Mr Baird said an Expressions of Interest process will be This year’s exhibition will be at the University’s Watt launched, with the Government to shortlist qualified Space Gallery from 26 November to 1 December. Final parties for the next round of the process. year student Callen Dick, is developing an educational Mr Gay said the lease will include more than aquaponic system as his project, and is playing a key role in 700 hectares of land owned by the Newcastle organising and promoting this event. Other new products Port Corporation (NPC), as well as all road and rail being developed include; an asthma inhaler, smoke alarm infrastructure and wharves owned by NPC within the port and an engine lighting system for mechanics. boundary.
HBR NOVEMBER 2013 11 BUSINESS NEWS Huntlee open for business Special Olympics to The Huntlee development, the boost local economy Hunter’s first new town in more The inaugural Special Olympics Asia Pacific Games than 50 years, has been given 2013, to be held in Newcastle from 1 to 7 December, will the green light, with provide a major boost to the local economy. Athletes construction expected to with an intellectual disability from across the Asia Pacific commence by the end of 2013. region will compete in a range of Olympic-style sports “I am very pleased to say we including aquatics, athletics, badminton, basketball, now have in place all necessary bocce, football, table tennis, ten pin bowling and cricket. approvals from both the state The games are expected to attract more than 2,500 and Federal governments,” said athletes, 5,000 volunteers and 200,000 spectators from LWP Managing Director, Danny 32 countries to Newcastle. Substantial economic flow- Murphy. on effects are also expected from the global exposure He went on to say “A key Newcastle will receive. development strategy for every Special Olympics Australia, the leading sporting LWP project is the provision of organisation for people with an intellectual first class services and facilities disability, has announced the 400-strong Australian
Photo by:Photo Hannah Rose Robinson as and when they are needed by the people. More than Team for the games. $30 million will be invested in the first village, Katherine’s The Special Olympics Asia Pacific Games 2013 will kick Landing, to provide a range of facilities and services. In off with a gala Opening Ceremony that will be one of addition to quality parks and hike and bike trails, Huntlee the largest events of its type ever held in the Hunter. The will boast community centres, a child care centre and we Opening Ceremony will be a multi-faceted two hour will be making a $5 millon contribution to a central library spectacular of music, dance, theatre, lights, fireworks and youth centre. The centrepiece will be a $10 million Town and includes a parade of more than 2500 athletes Park, a lake and sports grounds adjacent to the upgraded with intellectual disabilities. Artists will include Human Wine Country Drive. Nature, Iva Davies, Doug Parkinson, Marina Prior and “To assist the broader community, a $100,000 contribution others. This is an event not to be missed. is also being made available to upgrade Miller Park and the Tickets can be purchased from www.soapg2013.com or Branxton Aquatic Centre. from PROticket. “A large number of small, medium and large-scale local and national display home builders have expressed a keen interest in being part of the first Home Display Village in Huntlee which will be opened in late 2014,” added Mr Murphy. Contracts on the first residential block of land in Huntlee were exchanged earlier this month with Mike and Toni Stewart taking out the honour of being Huntlee’s first land purchasers. In a remarkable coincidence, Mike and Toni, along with their daughter Ryley and son Kade relocated to Branxton just under two years ago from their hometown in New Zealand named Huntly. With a 20-year time frame, on completion Huntlee will comprise four neighbourhood villages surrounding the town centre. Huntlee will boast 7500 dwellings and a 200 ha town centre/retail precinct. It represents a total investment of $1.5 billion and will generate 3000 permanent jobs and Marcia Hines will be just one of the high profile many more during the construction phase. performers at the Opening Ceremony on 1 December Our OPENING Time to Shine_ CEREMONY Special Olympics 2013 Asia Pacific Games Sun 1 Dec Hunter Stadium Families from $44 BOOK NOW www.soapg2013.com
12 HBR NOVEMBER 2013 client Future Sports and Entertainment file name 102_OC_Family_87x62mm.indd date 31/10/2013 designer DaWh version 1 13 BUSINESS NEWS Another award for Hedweld On 16 October, Hedweld was recognised for their export exporters, in front of an audience of over six hundred guests success at the 2013 Export Council of Australia Awards, and Guest of Honour the Hon Andrew Stoner, Deputy winning the Minerals and Energy Award. The Hedweld Premier of NSW. This year’s awards showcased some truly Group of Companies are world leaders in the design and innovative companies, particularly in all export sectors and manufacturing of Trilift maintenance support equipment we congratulate the Hedweld Group of Companies on their and Safe-Away ladder and stairway access systems for large success.” mining and earthmoving vehicles. On the night Hedweld’s Managing Director Ian Hedleys aid The Export Council of Australia awards were another “Australian companies are considered the best in the world Ian Murray, Executive Chairman of the Export Council at innovation and have a very good reputation of being of Australia said on this ” … night in Sydney the state’s problem solvers for the mining industry”. best of the best exporters were rewarded for excellence Although the mining industry is currently facing harder at the NSW Premier’s NSW Export Awards. The Premier’s times Hedweld has managed to expand their export NSW Export Awards showcased the state’s best of the best markets from 23 countries to 29 in the past 12 months.
Broadmeadow & Hunter Street: No-brainers
The Newcastle Renewal Taskforce has unveiled its preferred options for the CBD’s light rail system and location "A transport interchange at Broadmeadow can future-proof of a regional transport interchange. the region and make the Hunter’s public transport network truly The Property Council’s NSW Regional Director – Hunter, sustainable. The long-term benefits will be enormous." Andrew Fletcher, said the taskforce was a local industry Andrew Fletcher Regional Director Property Council NSW brains trust formed to advise government on the city centre’s revitalisation. They had been resourced to • Reduced travel time to Sydney commission independent research and consult widely with • Greater business certainty sooner business and community leaders. The taskforce found that when it came to options for the While the NSW Government’s budget announcement of light rail route, the main driver was the need to reshape $340 million focussed on the line between Wickham and Hunter Street as the key destination within the city. Newcastle, Mr Fletcher said the Taskforce had widened "Two things Novocastrians have agreed on for decades is the scope of their work to maximise the "generational the need to revitalise Hunter Street and see our wonderful opportunity" for a new city and a new economy. heritage buildings brought back to life." "The NSW Government has opened the door to a world- "Taking light rail down the existing heavy rail corridor class regional capital city and a $2.5 billion turbo-charge to between the West End and the East End achieves nothing our economy. and the city will just get tireder" "That means jobs, affordable housing and a vibrant city centre offering a range of experiences for workers, residents The Hunter Street option will: and visitors." • Create an active and liveable city centre The taskforce analysed all the location options for a • Provide new and enhanced connections within and to transport interchange - Wickham, Hamilton, Woodville the city Junction and Broadmeadow – against world’s best practice, • Support an integrated pedestrian and cyclist network and found the main driver was the need to cater for • Service established activity areas regional growth projections. • Maximise patronage "A transport interchange at Broadmeadow can future- • Improve and activate the streetscape proof the region and make the Hunter’s public transport • Accelerate adaptive reuse of heritage buildings network truly sustainable. The long-term benefits will be • Contribute to way finding and place making enormous." • Give life to the CBD’s three distinct precincts • Encourage additional retail trade The Broadmeadow option will deliver; • Promote the city’s key public domain areas • Quickest implementation timeframe • Cater for 10,000 new jobs and 6,000 new dwellings by • Easiest transitional arrangements 2036 • Best use of existing infrastructure • Lowest capital cost "Whether light rail joins Hunter St from Maitland Road • Integrated transit facilities or Bellevue St or some other place needs some further • Alignment with Hunter Growth Plan investigation, but it absolutely needs to go where people • Unlocks major events precinct potential will want it and that is Hunter Street."
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14 HBR NOVEMBER 2013 ON THE MOVE
UNIVERSITY OF NEWCASTLE LAKE MACQUARIE CITY COUNCIL Professor John Germov has Mayor of Lake Macquarie, Cr Jodie been appointed the President Harrison, has been appointed of the Australasian Council of as a representative on the Local Deans of Arts, Social Sciences Government NSW (LGNSW) Board and Humanities (DASSH). of Directors. Local Government Representing 45 universities NSW was launched in March, across Australia and New after the Local Government Zealand, DASSH is the peak Association of NSW and the body for research and education Shires Associations of NSW joined in the arts, social sciences and together to mark the new era of humanities. strong council representation in NSW.
MORAY & AGNEW HVRF Moray & Agnew has added Hunter Valley Research Foundation Patrick Kaluski as Special has appointed Gary Webb to Counsel to its team. Patrick has 15 their Board. Gary retired from his years’ experience in commercial role as Chief Executive Officer law, litigation, building and of Newcastle Port Corporation construction, and insolvency law. in September, after 30 years of Patrick has acted extensively for service. He was also a Director clients in the property, transport, of Ports Australia from 2006 and health, mining, manufacturing Chairman from 2010 to September and utilities sectors. He has 2013. worked in private practice and specialist in-house roles in Newcastle, Sydney and London.
HVRF MORAY & AGNEW Don Magin has been appointed Kaitlin Foxall has joined Moray to the Board of the Hunter Valley & Agnew as employment lawyer. Research Foundation. Don has Kaitlin began her legal career in- been Chief Executive Officer house with Ernst & Young before of the Greater Building Society electing to specialise in workplace since 2008. He has over 25 years’ law. Kaitlin then went into private experience in the financial sector, practice for five years, working having started with the Greater in as an employment lawyer, and 1986 as Information Technology later associate. Her expertise Manager. Don also managed the includes advising on terminations, Greater’s Marketing Department discrimination, harassment, for more than 12 years. workplace policies and procedures, and health and safety issues.
KNIGHT FRANK NEWPSYCH PSYCHOLOGISTS Joshua Smith has joined the sales Newpsych Psychologists has team at Knight Frank Newcastle welcomed Clinical Psychologist as Associate Director. Josh was Dr Matthew Jepsen to its team. previously a partner and director of Dr Jepsen is skilled at assisting Preston Rowe Paterson Newcastle children, adolescents, adults and Central Coast Offices with a and families to overcome a total of 10 years’ experience in the wide range of challenges. He Valuation Industry specialising in is passionate about assisting major developments including individuals engage and achieve shopping complexes, service the changes they seek through stations, mines, sand and gravel a warm, client-centred approach. quarries, vineyards and rural holdings.
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HBR NOVEMBER 2013 15 ON THE JOB Marcus Westbury
1. What is your current role? 3. What motivates you in your job? I am the founder and Creative Director of Renew I have really just spent my life following things I am Newcastle and the founder and director of Renew personally interested in or am passionate about first and Australia. foremost and working out how to turn them into a job secondarily. I’ve always enjoyed meeting and working 2. Tell us about your career path? with creative and self motivated people and that’s run It has mostly been a series of segues and through pretty much everything I’ve ever done. With fortuitous accidents. My working life has been a Renew Newcastle, seeing what we’ve been able to mixture of arts, media and now urban planning achieve over the last few years has really blown me away. related roles that all come from my strange We’ve launched more than 120 projects and cleaned up propensity to start ambitious projects when I get and activated around 55 properties and I think been a bored. In the late 1990s I started the This Is Not Art real catalyst for a change in how the city sees itself and Festival in Newcastle – which last time I looked (a its own possibilities. few years ago now) was Newcastle’s largest annual tourism event in 2008 I started Renew Newcastle 4. How do you spend your weekends? with my credit card which has evolved into a real Travelling a lot. I actually live in Melbourne. This job. In between I’ve directed, managed or helped weekend I’m in Bali at the Ubud Writers Festival, last start major festivals in Melbourne (such as Next week I was in Newcastle where I am often, the two Wave in Melbourne, the Cultural Festival of the weeks before that I was hiding in the Grampians writing Commonwealth Games) and in Sydney (the media a book. Fortunately, if I’m travelling on a weekend festivals LOUD and Noise and the Creative Sydney it usually means my family is with me – otherwise I component of Vivid Sydney). I’ve also had another would go slightly insane. My preffered way of spending life in media – I wrote and presented two TV series my weekends would actually be lying on the couch for ABC TV called Not Quite Art (and I’m working on watching TV but life doesn’t allow much time for that. a one-off show for next year), had a column in The Age and various radio bits and pieces. 5. Do you have a special Hunter restaurant? I should probably pick something trendier but to be honest I love Hooi's Recipe in Kotara. I was introduced to Hooi’s Laksa when he had a place in Darby Street and he makes my favourite Laksa I’ve had anywhere in the world. I’ve tried Laksa on at least 4 continents and haven’t found a better one yet.
6. Of anyone in the world, who would you invite to a dinner party? Someone who can cook. That’s not my strong my point.
7. Tell us something that people would never know about you. I’ve been kicked out of uni twice and never actually finished a degree. One of these days I’ll have to get around to fixing that.
8. Where do you see our region in twenty years’ time? I have no idea but I think admitting you have no idea is actually a strategy – I think we need to encourage resilience, divsersity, and an openness to possibilities. We can’t look to a few big things to fix everything and have to make sure that all the talents of all the community are tapped into if we want to make the most of a changing world.
16 BUSINESS ADVICE Give your body an energy boost Summer is almost here and along with the sun, surf and sand A few ways to help improve your energy levels include: comes the often-dreaded bikini body, or for many of us, the • Ban electronics in the bedroom – leave the iPhone, iPad, Marcus Westbury lack of it! laptop and TV in the living room to ensure you are not If the thought of stripping off at the beach has you crawling buzzing the night away and interrupting yourself or back to the safety of the couch, Balance Mayfield has some your partner proven tips of the trade to get you out of bed, energised and • Don’t skip breakfast – It’s the most important meal of back on the sand feeling fit, trim and confident. the day. Porridge is great for breakfast as it has a low GI And the benefits of getting up and moving don’t stop there. and slowly releases energy across the course of the day Balance Mayfield Manager Gaylene Lawrence said people who • If you’re time-poor – buy some hand or ankle weights exercise are generally happier in work and home life. and wear them while doing the housework or other “Exercise helps people feel energised, relaxed and improves activities. You’ll get a great workout and be amazed at their general outlook on life. With a little push in the right how your energy levels increase direction, or sometimes a shove if that’s what it takes, our • Don’t oversleep – too much sleep or having a sleep-in members find the endorphins released when exercising every morning can leave you feeling tired and agitated have them up early and enjoying the beautiful sunshine,” Ms • And lastly, as Michelle Bridges says, – JUST DO IT – no Lawrence said. more excuses. Your time is now!
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HBR NOVEMBER 2013 17 BUSINESS ADVICE Do you know your purpose in business?
Mark Hamilton McCosker Partners
Knowing this is important, if you don’t know, how can you communicate to your customers why they should choose you over your competitors. Working out the answer to this question then enables you to create a mission statement, which then forms the basis for a marketing strategy.
What was it like when you started out? When you first start a business you would have a reason why you thought it would work i.e. why you thought your business would be attractive to customers. Hence at that stage you would have had a purpose. That purpose could have been any of the following: • You felt your product was better than the competitors. • Your pricing strategy may be such that you would be a cheaper and more attractive alternative. • What you have to sell may be unique. Taking the above statement as an example, in the • You may have been unhappy with your current boss and context of a cleaner in a hotel. That person will no doubt you wanted to provide a workplace where people have a list of duties that they have to perform every day, wanted to come to work. however, they now have a core purpose for what they do, • The product or service may have some special ie to leave the customer with a smile. This won’t happen environmental or social aspect that sets it apart. if the room they clean still has food crumbs over the Harkening back to the beginning and paying attention to kitchen bench or if the customer asks for a towel and they the purpose you had, will give you some clarity about your are greeted with “okay I will see what I can do”, and gets business that you may have forgotten. the towel the next day.
Purpose enables you to create a Mission Statement In Summary By knowing your purpose, a statement can be made The mission statement you create should: about your business that encapsulates where it is going. • Have clarity to every team member in the organisation. By having a clear mission statement, the business has a • Be relevant to your industry and type of business. written compass that provides it with direction. It enables • Provide a point of difference so that your business has the business to outperform its competitors by preserving the opportunity to set itself apart from its competitors. its competitive advantage, as the team is clear as to what • Be realistic and believable so that your team has the the business stands for. All decisions are made in the opportunity to realise it. If it is too lofty then the team context of the mission statement and hence are not made will forget about it very quickly. as knee jerk reactions to a problem. • Be something you as the business’ leader believes in. Over time however, the economy and environment in Without the belief of the owner in the statement then which a business operates will certainly change, hence it is others will not believe in it either. necessary to review a mission statement on a regular basis • Provide the opportunity for activity in the context of the to see if it is appropriate to current circumstances. statement. Without actual action a mission statement is just a bunch of words. Ensure you are clear in your statement The statement should be so clear that everyone in the For further information contact McCosker Partners on (02) 4926 3433, organisation knows whether they are heading towards email [email protected] or visit it. As an example, making a statement such as ”Our aim www.mccosker.com.au is to provide good customer service” doesn’t provide a clear direction as each person’s interpretation of the statement would depend on what they see as “good”. However if the statement indicated that “With every interaction, our customers we will leave with a smile on Mark Hamilton is a Chartered their face”, now everyone has something to aim for that Accountant who started with McCosker is very clear to them. Partners in 1985 as a Trainee. He became a Partner in 1997. He is Create Activities from the statement particularly interested in helping clients The more a statement creates actual activity from it, in areas such as how to enable their the more effective it will be. If the statement sits as a business to be more profitable, how to structure and plan their business so mantra, but most people have no idea of what they can it works for them and strategies that actually do, then their day to day activity will not be help them manage their tax bills. aligned to the statement.
18 HBR NOVEMBER 2013 BUSINESS ADVICE Getting the most out of your people
David Crook Momentum Business Improvement Specialists
Richard owns a busy engineering workshop and has recently employed Mark to be the manager of the business. Richard was so stretched, doing everything himself, that he basically needed some help. Mark was well credentialed with excellent management experience but things started to sour very quickly with Richard commenting “he’s just not doing stuff”. When queried about ‘the stuff’ Richard explained that there is heaps of stuff to do and that Mark “with all his experience and credentials, should just know what to do”. Mark, on the other hand, thought he was doing a great job showing initiative by rationalising suppliers. He hadn’t been inducted into the business or been given any training or direction as Richard was rarely around. Both were frustrated and Mark ended up leaving just prior to Richard handing him his notice. Mark was the third manager to have left the business David Crook grew up in small business – under similar circumstances – “impossible to get good starting out as an apprentice Refrigeration people” was Richard’s explanation. & Air Conditioning Mechanic sweeping the Clearly Richard was the common denominator here workshop floor to Supervising Mechanic to Sales Manager. David completed further Post Graduate and may have had a dramatically different outcome studies in Business Administration at the University had he approached the situation differently: of Newcastle. David is a licensed Business Coach with ActionCOACH and graduated from Action’s training program in Las Vegas, 1. Have a job description. This should list the job Nevada in 2004. responsibilities very clearly and would have made writing the job advertisement very easy. Ideally, Richard would be delegating the tasks that he was poor at or just didn’t like doing. 2. Set Key Performance Indicators (KPI’s). Each of the main responsibilities (limit to no more than 6) Own a business? should have clear SMART goals (Specific, Measurable, Achievable, Realistic & Time framed). Want more These KPI’s should be agreed and signed off by both parties and reviewed quarterly. pro t and 3. Induct & Train. Invest the time to make the new want to recruit even better than you. Putting the time in up-front will pay dividends down the track. work less?
Many business owners are looking for a “people solution” to their problems. Really what they need is a system solution as well. By just finding a manager to “flick pass” your responsibilities to, you are ultimately of every month - as this “business making a rod for your own back. Some business breakfast” is a dynamic gathering owners end up in a cycle of hiring a new manager, of like-minded business owners “getting out” of the business for a while, then being who want to build their business. Principals of Momentum Business dragged back in when the manager either doesn’t Improvement Specialists, David run the place “their way” or the manager gets sick of Crook and Harry Raftos, are two of putting in the 50-60 hour weeks the owner was doing Australia’s leading Business Coaches - and at each brekkie they’ll be themselves. presenting a di erent topic about Slowing things down to ultimately speed them up business growth. is the real way to go. Structuring clear reporting 8 AM TO 9.30 AM David Crook and Harry Raftos. lines, roles and responsibilities with KPI’s attached FRI 6 SEPTEMBER Two of Australia’s leading FRI 4 OCTOBER business coaches and implementing systems in your business needs FRI 1 NOVEMBER to come first. Only employ a manager once you’ve FRI 6 DECEMBER REGISTER NOW! created an induction process and KPI system that www. rstfridayclub.com.au ensures they understand what “your way” of doing OR PHONE 49 29 70 82 things is.
HBR NOVEMBER 2013 19 PROPERTY Affordable housing initiative Surge in confidence launched The Australian property industry confidence surged on the back of the federal election result, despite global The NSW Government and The City of Newcastle have uncertainties. The Property Council/ANZ Property Industry combined forces to launch an affordable housing initiative Confidence Index to December 2013 shows property in the Newcastle city centre. industry confidence has jumped 30 points on the same Parliamentary Secretary for Regional Planning Craig time last year. Baumann and Newcastle Lord Mayor Jeff McCloy launched Property Council of Australia Chief Operating Officer an expression of interest campaign for the redevelopment Nathan Paine says that December quarter expectations saw of the former Empire Hotel site on Hunter Street West. an across the board increase, with national confidence levels “The NSW Government has committed over $580 boosted by New South Wales and Queensland. million directly to the renewal of Newcastle, including “Positive expectations about house price growth and the courthouse, the University city campus and funds significant expected increases in construction activity in New earmarked from the proposed lease of the Port,” Mr South Wales and Queensland are driving a strong upturn in Baumann said. confidence for the property industry” Mr Paine said. “This affordable housing project is possible because the Nationally, the strong result was aided by a marked property industry is prepared to invest in the Newcastle improvement in sentiment about construction activity in CBD and be part of that NSW Government backed residential, hotel building and retirement living property, revitalisation. driven by strong demand and capital growth expectations “The State Government is contributing land to make this for these property types. redevelopment a reality,” he said. The survey also shows expectations for record low Newcastle Lord Mayor Jeff McCloy said Council was interest rates to continue, supporting sustained economic contributing $2.9 million from the Building Better Cities recovery across the country. trust fund which was dedicated to the supply of affordable This latest Property Council/ANZ survey was taken after and innovative housing. the recent federal election and the strong results are “This project will not only help to transform a previously buoyed by the election result. run-down site in Hunter Street, it will also bring people into “This poll captures the market response to a change of the city centre, helping to activate it,’’ Mr McCloy said. government and the increase in certainty and stability from “The 2,000 square metre site’s zoning allows residential, the federal government. commercial, hotel or mixed-use development, making it an “There is no doubt the property industry is looking attractive development opportunity.” to the decisive election result to dispel the uncertainty “By working together we are maximising the resources overshadowing Australia’s political and investment of both the State, through the Hunter Development landscape” Mr Paine said. Corporation, and the Council to successfully deliver much ANZ Chief Economist Warren Hogan says that “while the needed affordable housing in Newcastle’s City Centre.” near-term outlook for the Australian economy remains Proponents are required to deliver a minimum 17 studio soft as it adjusts to the windback of mining investment, or one bedroom units, with the number of two bedroom stronger sentiment provides a positive outlook for the dwellings to be determined during the negotiation phase. property market. Member for Newcastle Tim Owen said: “No doubt “Property market sentiment increased strongly buoyed the redevelopment of the Empire site will contribute by low interest rates, a solid rebound in housing market enormously to the transformation of Hunter Street West. activity and continued solid offshore investor demand. In This is an exciting time for Newcastle.” addition, the change in government on September 7 also The Hunter Development Corporation said expressions looks to have boosted property industry sentiment as well of interest will be open until 10 January 2014. Negotiations as supporting higher business and consumer confidence in leading to the exchange of contacts are expected to recent months. commence early in 2014. “Notwithstanding the recent rise in confidence, consumers remain cautious, with retail spending recording almost no growth over the past five months. Employment is now falling slightly, and the unemployment rate is odern Living Meets continuing to edge higher. In addition, business conditions M remain subdued. Heritage Hunter “Overall, ANZ expects that Australia will see a stretch of These properties embody heritage in its fi nest form below-trend growth over the next 12-18 months, but with while combining modern convenience and living some important sectoral rotations going on below the with the beauty of the past. surface. For monetary policy, this scenario suggests that Four Luxury apartments, unique in every aspect are now available to gain your city living lifestyle. we are in for an extended period of low rates, with little Commercial space is also available. change in policy. The future path of the AUD, however, will Call now to inspect 49 336 299 be an important consideration for the RBA.” Commercial space 2 or 3 | 2.5 | 2 also available 4933 6299 tonycant.com.au Let us know your property stories
20 HBR NOVEMBER 2013 PROPERTY Planning reform campaign $24 million hotel and conference launched centre planned The Property Council of Australia has launched a new The owner of the Crowne Plaza Hotel in Newcastle, Jerry campaign to give NSW the planning system it deserves. Schwartz, has lodged a development application with www.propertyequalsprosperity.com champions the case Newcastle City Council to build a $24 million hotel and for wholesale reform. conference centre at 317 Wharf Road, Newcastle. The recent introduction of new planning laws to the The proposed nine-storey development would include Parliament can signal the start of a new era in planning. 220 hotel rooms, three function rooms, more than 120 But the Property Council says we need powerful policy parking spaces, a restaurant and bar levers, real accountability and effective implementation to capture the full economic dividend on offer. The property industry generates one in 10 jobs in NSW and accounts for over 10% of the State’s economic growth. The Property Council is urging all members of Parliament to back meaningful reform. www.propertyequalsprosperity.com outlines the steps NSW needs to take for planning reform to be successful. While the near-term outlook for the It urges support for call to action and for people to: Australian economy remains soft as • be informed on what good planning means for NSW it adjusts to the windback of mining and how it underpins future prosperity • understand the economic contribution the property investment, stronger sentiment and construction industry makes locally (using the provides a positive outlook for the interactive map) • make their voice heard on planning reform by emailing property market. the major parties • lead the conversation on planning reform and follow ANZ Chief Economist Warren Hogan our blog and tweets.
Newcastle Panthers on sale The site of Newcastle Panthers is up for sale with expressions of interest closing on 6 December. Known as Newcastle Workers Club before its sale in 1991, the iconic establishment has a long history, stretching back more than 50 years and for much of this time was considered the centre for entertainment in Newcastle, including regular FOR SALE by expression of interest visits by many of Australia’s leading band. The 1.4 ha site occupies almost an entire city block and fronts four streets. The existing club facility has 9,400 sqm of floor space, including two auditoriums, restaurant, commercial kitchen, several bars and gaming lounges, administration building with tenants and two large car parks. The sale is being handled by Raine & Horne Newcastle.
41 & 43 Magpie Street, McDougall Business Park New England Highway, Singleton NSW 2330 Make a statement for your business in the Hunter Valley coal community 41 and 43 are offered individually or purchase both for expansion. Positioned prominently in a new Business Park within close proximity to Bunnings, Ausgrid and Toyota and only 20 minutes to new Hunter Expressway (opens Dec. 13). 41 Magpie St • Constructed in 2011 on a 3502m2 site with no expense spared. • 1350m2 of warehouse space & 432m2 of office space over 2 levels. • Quality fully furnished office fit out. Simply move in ... • Up to $50,000 per annum office space tenancies available if required. 43 Magpie St • Great vacant industrial block 3543m2 adjacent to the above. • Site has been levelled, fenced and has a DA for similar complex to No 41. • Develop your own complex or join with 41 for expansion. EOI Close 12 noon Friday November 29, 2013. Contact Scott Bailey for information brochure & EOI documents 0407 722 705 6572 2705 www.maxbailey.com.au
Newcastle Panthers for Sale For Sale HBR NOVEMBER 2013 Expressions of Interest Closing: 21 Offices 5.00pm Friday 6th Expression of Interest Panthers, 309 King Street, Newcastle West, NSW 2302
Floor Area: Land Area: 9,400 m² 1.41ha (3.49 acres) (approx)
www.realcommercial.com.au/500918671 TECHNOLOGY NEW PRODUCTS
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22 HBR NOVEMBER 2013 TECHNOLOGY Over one third of SMEs miss out on digital economy benefits
At least one third of small to medium businesses are work environment flexibility and improve business reducing their performance potential by overlooking productivity by using online technologies. NEW PRODUCTS significant opportunities offered by the digital economy, “Businesses that use online technologies are increasingly according to new research into online technology usage. outperforming their less tech savvy competitors,” he said. The latest MYOB Business Monitor Report, a survey of That’s why it’s vital for government and business leaders 1,022 Australian SME owners and managers by research to work together with our business community, sharing firm Colmar Brunton, found less than four in 10 (38%) knowledge about the benefits of embracing the online have a business website - unchanged on six months prior. world and supporting them on their journey. Even the 12% of these operators also have a business social media simplest insights can make the world of difference to a site, and a further 8% have a social media site only - a new business.” question for this survey wave. The proportion using social “Half our respondents don’t have an online presence. media in some way for business rose to 33% - up on 21%. Our research found those using a website and social Only 16% said they use cloud computing in business - media in business say these efforts produce more also unchanged on six months prior. Accounting software customer enquiries or leads and greater sales conversions. usage was relatively stable at 64% from 67%. Those using cloud technology say it reduces IT costs, Tellingly, business operators who utilise online allows access to more technology and enhances their technologies were more likely to see a revenue rise in the ability to work remotely. That’s why we encourage 12 months to August this year. Those with both a business businesses of all shapes and sizes to make their website and a social media site (12%) were at least 63% business life easier by reading up about the benefits of more likely to see revenue rise than those who didn’t implementing technologies such as a website and social have one of these sites. This leading edge was followed by media presence, online accounting software and so on. SMEs using cloud computing, who were 59% more likely The internet has a range of forums, blogs and video to see an annual revenue rise than non-cloud users. tutorials on these topics. Business Division General Manager James Scollay “One third of SMEs are missing out on many benefits – a says there is tremendous scope for Australian business proportion that is way too high in this digital age. They operators to boost their financial performance, are in danger of being left behind other businesses that strengthen customer acquisition and retention, enjoy have taken the online leap.”
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HBR NOVEMBER 2013 23 TECHNOLOGY Inzant relocates to cater for growth Established September 2011 by husband and wife team Sue and Mobile technology is changing intrinsic assumptions about how your market reaches a Neville Kripp, Inzant has relocated to decision to purchase. a new Kotara headquarters to better represent its Australasian team of Thanks to Mobile, a customer interacts with 11 and its growing number of new information about your products and services and even purchases in their own time, in their own way products. and in their own space.” Inzant now has six staff, three Australian channel partners and two If you think it isn’t time to act on your mobile plan consider New Zealand channel partners. this: Initially Inzant went to the market with the iPad sales productivity tool, Inzant Sales that streamlines sales orders and sales administration. The Inzant Sales App received a 4.5 star customer rating in the iTunes App Store and won the CeBit.AU Business Advantage award. During 2013 Inzant has enhanced Inzant Sales to include a growing accounting and ERP system plugins and sophisticated sales presentation tools. Inzant had recently added a new facility, The Integrated Shopping Cart Website that allows Inzant Sales to become the entire sales ordering, sales presentation, sales administration, sales processing, payment and integrates with major accounting/ERP systems. Mr Neville Kripp, Managing Director, Inzant explains “Armed with the Inzant productivity applications, businesses can improve operations by integrating front end of 18-29 year olds prefer sales systems into an integrated to go online on their ecommerce hub. phone “The shopping cart is integrated with Inzant Sales, business accounting/ERP packages and a variety of payment gateways. “With the incorporation of its integrated shopping cart, Inzant Sales provides an easy to use Content Make online Management System (CMS) website purchases with their with shared databases that eliminate mobile overlapping data entry of company, product and customer information.” Inzant delivers custom solutions for “Smartphones are the backbone of our daily media use. They are the devices used most throughout the day and serve as the most Windows, Mac and web applications, common starting point for activities across multiple screens. and native apps for iOS and Android. Going mobile has become a business imperative.” - GOOGLE 2012 It develops enterprise level database and corporate software design, with the accessibility of cloud technology and brings them within the price reach of small-medium sized For a Mobile Strategy, Website or App businesses. One such custom product contact Nimbler Digital. is The Brandz Online App that easily www.nimbler.com.au and flexibly displays business to (02)49611166 business content.
24 HBR NOVEMBER 2013 in the Hunter MANUFACTURING $60 million investment in the future of Hunter manufacturing A $60 million manufacturing development at Tomago doors completely,” Mr Temelkovski said. is on target to inject up to $150 million into the Hunter’s “This project is a good news story for the region. Not economy and create more than 300 new jobs during only will it create jobs but will bring renewed confidence construction and beyond. in manufacturing, in the Hunter and in Australia.” Bahrain-based Midal Cables is constructing a purpose- “Innovation and lean manufacturing and is the only way built manufacturing plant that will produce up to to survive in an industry facing so much pressure,” he said. 50,000 tonnes of aluminium alloy rod and conductor “We are fortunate to be able to call on the technical pa. Three years in the planning, the development will expertise and support of our Bahraini owners. They have a be a significant stimulus to the Hunter. The plant will lot of faith in Australia and our team here to manufacture directly employ 100 full-time workers once commissioned quality product that is competitive in a local and export and provide long-term economic benefits. Production markets.” is expected to begin in April 2014, with recruitment Midal Cable International has entered into a long-term beginning early next year. contract with adjoining smelter, Tomago Aluminium, to The large scale investment is a demonstration of the supply molten metal that will be delivered on a secure company’s confidence in the Australian manufacturing haul road between the two properties, streamlining the industry at a time when so much uncertainty surrounds, production process. Midal Cables International General Manager, Tony The company has been working closely with NSW Trade Temelkovski said. and Investment and HunterNet to ensure the first steps “Manufacturing in Australia is facing some tough times towards building relationships with local industry. It is and we have seen a number of small and large businesses also has a policy of using local companies where possible, not only shed staff numbers, but in some instances close including the builder of the project, Kingston Building.
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26 HBR NOVEMBER 2013 MANUFACTURING Manufacturing in the Hunter: Challenges & Opportunities
Tony Cade - HunterNet
During 2013, we have witnessed a convergence of factors that have had a deleterious impact on the Hunter’s manufacturing sector. After experiencing sustained economic growth up to the end of 2013, manufacturers have had to deal with: • A high Australian dollar that worked against exports and increased the cost competitiveness of imports. • A downturn in the mining sector resulting in the deferral of major expansions / developments. • Political instability and uncertainty surrounding the Federal Government election and critical public policy areas including the Carbon Tax (CPRS) and the Mineral Rent Resource Tax (MRRT). • Weak consumer confidence. • Softening demand from key export markets (e.g. China). Whilst the regions manufacturing sector has been confronted with challenges in the past, rarely has it been faced with so many factors hitting the economy at basically the same time. The impact of these factors on Hunter manufacturers was felt both swiftly and significantly in late 2012. Tony Cade is CEO of HunterNet, a position he However, if there is one thing our region's manufacturers has filled since February. He was previously are well experienced in, it is their ability to re-align and Group General manager of Veolia reconfigure their businesses when faced with adversity. Environmental Services and has also held senior positions Case studies have emerged during the year, demonstrating in Hunter Waste Planning how manufacturers have mobilised their resources to: Management Board, Newcastle City Council and • Implement internal efficiency programs. BHP Steel. • Benchmark their operations and implement reforms to improve competiveness. • Diversify both their products and target markets. • Strategically invest in innovation. Catavolt continues to • Move into more advanced manufacturing. grow motorcycle range • Collaborate with other manufacturers to add value to major industry supply chains. Catavolt is fast becoming a company known for Whilst Hunter manufacturers have always taken control innovation and success. Catavolt motorcycles of their own destiny, a renewed call was made of both the are Australian made and are known State and Federal Governments during 2013 to: worldwide. Theyhave achieved such notable • Support ‘buy local’ / Australian programs. accomplishments asholding a land-speed • Simplify and ease the tax burden. record, and Australian andworld eFXC-TTXGP • Streamline development approval processes. championships. • Decrease ‘Red Tape’. In 2012 Catavolt released the Catavolt S6 • Invest in major infrastructure. electric road bike, featuring a unique hub-motor • Support job creation and the establishment of mutually design which was a world first in production satisfying employment agreements. electric motorcycles. In 2013, the Braaap Silent So as, 2013 draws to a close, there is still much to range of electric dirt bikes where released, celebrate. Manufacturing still accounts for: which have a Catavolt designed and built drive- • 10% of the region’s employment trainand hub-motor. • 8% of GDP At present they are in the process of producing • Is the second largest contributor to the NSW economy. a unique liquid cooled AC induction motor which can be used in a range of electric vehicles. More than ever, we are witnessing significant investment Catavolt can also custom build motors and in innovation and realignment of both manufacturing battery packs. capacity and capabilities. Hunter manufacturing is not Catavolt has also worked with teachers and dying – it’s evolving! students over the last 2 years assisting them For further information call HunterNet on ( 02) 4908 7380, withproducts and education towards building email [email protected] or visit www.hunternet.com.au theirown electric bicycles which enter the Hunter Valley Electric Vehicle Festival each year. holding
HBR NOVEMBER 2013 27 MANUFACTURING Why there is hope for Hunter manufacturing Adrian Price Australian Industry Group
There is much to be optimistic about in regards to the future of Hunter manufacturing. The Hunter Manufacturing Awards (HMA) are a fantastic opportunity to see the best and brightest manufacturing companies in the region and to understand some of the reasons behind their success. This is perhaps more important in a year that has been very challenging for manufacturers. Traditional markets such as mining, infrastructure, rail and defence have all been very slow and for those sectors the outlook for another year does not seem to be much better. • Greater emphasis on research based R&D to grow However, some companies are showing that new new products and processes. The Federal Government opportunities can be found by: Enterprise Connect program Researchers in Business • Expanding markets to include other countries (other is an excellent opportunity for medium businesses mining countries are not affected by the high $A); to engage a PhD student to develop new products • Providing customers with a more whole-of-service or and processes at 50% of the actual cost. The Ai Group whole-of-product offering; is also promoting the Manufacturing Innovation Co- • Increasing the level of sophistication of products; Operative Research Centre to make company initiated • Looking for new applications of products; and R&D more accessible. Ai Group is also encouraging • Developing new products to meet new opportunities. greater engagement between the University of Newcastle and local manufacturers to benefit from local At least three metal manufacturing companies in the research initiatives. Hunter have recently employed their first professional • Longer term, Ai Group would like to see an international engineers to give them the capacity to achieve one or more collaboration formed with the University of Newcastle of these objectives. They recognised the skills they were and a university in the Ruhr. Both have faculties in lacking in order to grow their business and this initiative is mechatronics so the possibility could exist for a already proving to be a success. The HMA also allows local technology transfer in research and teaching in those companies to showcase new innovations and the creative areas and other areas of advanced manufacturing. This ways they are growing their business to ensure they remain would bring enduring technology benefits to the relevant and viable for the long term. region. There are further opportunities afoot that can work to strengthen future success for our local industry by lifting For further information contact AiGroup on (02) our levels of education, engineering and technology. These 4929 7899, email [email protected] or visit include: www.aigroup.com.au • The RDA Hunter - ME Program does an excellent job in fostering our future engineers and scientists in high Adrian Price is Regional Manager, Hunter, schools. This industry-based program has been so Central Coast and Northern NSW, Australian successful as to provide a level of enrolments in STEM Industry Group, a position he has held since (Science, Technology Engineering and Maths) that is July 2010. He worked in Ai Group’s Sydney and Western Sydney offices for 12 years 15% higher than non-participating high schools. A high and in Newcastle for 2½ years before proportion of the first ME students are now enrolled in being appointed Regional Manager. engineering and related subjects in university. In a few Prior to Ai Group Adrian performed similar HR and IR roles in State years they will be available to our industry. Are we ready Government departments. for them?
Manufacturing and Engineering companies are the backbone of the Hunter. They: Employ 11% of the workforce; THE AUSTRALIAN INDUSTRY GROUP, HUNTER REGION Comprise highly talented and skilled people; and Contribute significantly to the region’s economy. The Ai Group is a leading industry association in Australia. We provide practical information, advice and assistance to members to build sustainable and competitive industries. Innovation and transformation are keys to the future CONGRATULATES success of our industry. the winners and the finalists in the Hunter – the Smart Region Contact Adrian Price, Regional Manager Tel 4925 8300 Hunter Manufacturing Awards 2013 or visit www.aigroup.com.au/contact/hunter
AIG13503
28 HBR NOVEMBER 2013 MANUFACTURING Arrium celebrates success at Hunter Manufacturing Awards Arrium Mining and Materials celebrated their success quality and successful outcomes. at the Hunter Manufacturing Awards with two category Having excelled as a Cadet, Daniel is now a full-time winners and five other finalists. Reliability Engineer with the newly rebranded Austube OneSteel Rod & Bar, Contistretch took out the Mills business. Daniel manages to balance ongoing Excellence in Safety award and was described as university studies in Mechanical Engineering with his “A manufacturing company that has introduced an full-time role, and continues to demonstrate a passion innovative safety programme that has contributed to for and commitment to safety and quality. Over the an improvement in the health, safety and wellbeing of past three years, Daniel has exceeded workplace employees, customers or in the community.” targets supporting safety and quality standards and has The OneSteel Contistretch department employs 21 stepped up to take on additional initiatives that support people and produces 130,000 TPA of coiled deformed Arrium’s deeply embedded ‘Goal Zero’ safety principles. bar for the construction industry, playing a key part in Since working with Austube Mills, one of Daniel’s most OneSteel’s integrated supply chain of steel products. notable contributions has been the development and Contistretch has significantly improved its safety leadership of a Lubrication team focused on building performance over the past three years in accordance competencies around equipment maintenance. This with OneSteel’s core value of safety and the goal of work is positively impacting upon overall productivity preventing all injuries. and yield across the manufacturing plant. The Manufacturing Employee of the Year – Rising Star Award was presented to Daniel Hodges of Australian The other finalists at the Awards included: Tube Mills. Since beginning his Engineering Cadetship • Tony Stankovski and Joshua Wivell, who are with OneSteel in 2009, Daniel has consistently displayed also finalists for the Manufacturing Employee of a level of confidence, capability and leadership beyond the Year – Rising Star Award his age and experience. As a Cadet, Daniel was known • Moly-Cop Ropes - for his proactive attitude to learning and teamwork. Finalist in Excellence in Manufactured Goods With previous experience as a qualified mechanic and • OneSteel Wire - a hands-on approach to tackling projects, Daniel has Finalist in Excellence in Marketing applied his trademark traits of innovation, persistence • OneSteel Rod & Bar, Newcastle Rod Mill - and communication in delivering numerous projects to Finalist in Excellence in Manufacturing Process
Mortels continues to grow Mortels continues to grow Mortels Sheepskin Factory is an Australian-owned 2013 has been an exciting year for Mortels. Plans family business located in the Hunter that was commenced early in the year for the design, strategy, originally established in 1956 and commenced making business plan, model and structure to expand Mortels ugg boots in 1958, making it one of the oldest, and in June Mortels application for the Federal continuously running and most experienced ugg boot Government Tourism Industry Regional Development manufacturers in the world. Fund Grant for use in their expansion was approved. Mortels identified earlier in the year the importance and value their future sales demographic placed on business awards, so this year for the first time they set out to win an award. Mortels have won five awards so far this year and are also finalists in the NSW Business Awards, winners to be announced late November. Also, early 2013 Mortels commenced manufacturing the Digger’s Vest, a re-creation of the sheepskin vests made by Australians and worn by the ANZACS during both WW1 and WW2. More information on the history of the sheepskin vests and how they saved ANZAC’s lives is available on Mortels website or Facebook page.
HBR NOVEMBER 2013 29 MANUFACTURING College / industry Repair and reconditioning network producing results a popular alternative Callaghan College has developed an inclusive With the downturn in the Australian mining industry has College/Industry network to support its participation come an increased stress on plant and equipment. Reduced in the Australian Government schools pathway ME maintenance budgets, limited equipment down-time. (Manufacturing success through Education) Program. The As a result, more and more companies are looking to three campuses of Callaghan College have been involved reconditioning workshops to extend the life of their in the ME program for four years. equipment. For most, this represents the fastest way to get The College ME team is comprised of 24 staff from functioning machinery back in the mines and maintain the three campuses of Callaghan College in science, productivity. However, according to Rick Shaw from engineering, mathematics, TAS and Careers faculties, and Geared Engineering, there’s always been a strong case for community, BAE Systems and RDA Hunter representatives. reconditioning and repair. Funding from the ME program has purchase high end “Many companies previously saw regular equipment resources and technology, to support specialist areas upgrade or replacement as the only way of maintaining a including megatronics, robotics, engineering studies, reliable working fleet,” said Shaw. science and 3D CAD design. “What they’re learning now, as a result of current economic Staff undertake professional development to incorporate environment reconditioning provides a much better return these new technologies into classroom programs and on investment, and reduces the pressure on maintenance pedagogy. Programs and related assessment tasks have budgets. “ been developed. Students enthusiastically participate in Shaw concedes that it’s often a case-by-case basis College teams for solar and electric vehicles, Robocup, of assessing the value of repair versus replacement. F1, and science and engineering challenges, revitalising However, OEM repair costs and availability of replacement interest in STEM (Science, Technology, Engineering and components are certainly tipping the balance in favour of Mathematics) subjects. repair and reconditioning. These programs have a significant, positive impact In addition, this provides the advantage of being able to on teaching and learning. All students from Years 7 – upgrade the performance of key equipment components 12 benefit from the 21st Century learning resources, – such as gearboxes – during the reconditioning process. curriculum development and specialist equipment Somewhat surprisingly, Shaw says they frequently deliver available at the three campuses, improving student significant improvements in both efficiency and reliability outcomes and informing future career pathways. over OEM gearboxes. Coupled with the fact that this is Callaghan College was awarded The Excellence in typically achieved at a lower cost than replacement, it’s no Manufacturing Education category at the Hunter surprise that their services are in demand. Manufacturing Awards recognising the significant In fact, such has been the level of increased interest that progress the College has made in embedding industry Geared Engineering has recently moved into a new 2300 related education into the fabric of the school’s sqm facility located in Beresfield, just at the Newcastle end of curriculum and pedagogy. the M1 freeway.
T.W. Woods catching the attention of Asia T.W. Woods catching the attention of Asia A company that has ploughed millions into employment and a major expansion of its technology in the Hunter region of Australia is now reaching Tomago facility over the out to China to bring the benefits of the resulting local skills and past three years. quality to one of the world’s biggest markets. As a result of the interest The T.W. Woods Group – a Finalist in the 2013 Hunter they have aroused in China, Manufacturing Awards celebrated its 50th birthday this year the company is already with the completion of a multi-million dollar redevelopment that translating its brochures will see it expand sales of its metal fabrication and coal and ore and website material into handling technology throughout Australia and internationally. Mandarin preparatory to a The company, which employs more than 40 people, sales visit to Beijing, when manufactures materials handling technology including transfer they will arrange meetings chutes and loading gates to many of Australia’s biggest mining at the global China Coal and energy companies. and Mining Expo. T.W. Woods prizes self-reliance and adaptability to tight The company’s latest deadlines and high quality requirements - qualities which it put products include, in on display recently to a group of mining industry visitors from addition to its low-height Shanghai who had heard about it through global mining media. transfer chute, a coal “Our big strength is the fact that we have great staff skills and chute refurbishment and are comprehensively equipped to handle complete projects on- redesign service, wear plate site. We don’t have to send work out all over the place, so we can kits for the maintenance of meet tight deadlines and maintain high quality control, qualities heavy resources machinery which are valued internationally” said Director Tom Woods, who, and giant train loaders for with his brother and fellow Director Glenn Woods, has overseen iron ore and coal.
30 HBR NOVEMBER 2013 MANUFACTURING iPad-based technologies making manufacturing digital Downer Rail’s iPad-based technologies are revolutionising the really empowered our employees,” said Ross Spicer, CEO of way manufacturing employees access information such as work Downer Rail. orders, manuals, engineering documents and schematics from a “Production employees can now access work orders, manuals range of sources across the business. and schematics via the Document Toolkit and search for and Over the past 18 months Downer’s engineers have share information about common repairs and fixes via the eQC developed a series of iPad-based technologies that allow Defects Database.” engineers and technicians to search for information, view Customers and suppliers will also benefit from the iPad schematics, log and resolve faults, track trends and monitor technologies, explains Spicer. KPIs digitally, from the shop floor. “The web-based Company Test Instruction (eCTI) manages Downer employs more than 1,700 people across the Hunter over 2,000 pages of testing, calculating and client reporting Valley. While its employees work across projects including road digitally, and the eQC database integrates with our global and rail infrastructure, engineering, mining services, passenger database to communicate with our global production and and freight rolling stock services, it is the Cardiff-based Downer parts suppliers,” said Spicer. Rail engineering team that has led the development of the iPad- Improving access to information has significantly streamlined based technologies. efficiencies across the Cardiff facility, a benefit Downer Rail hopes “The technologies introduced by our Cardiff engineers have to replicate across its other sites. Melvelle Equipment expands Melvelle Equipment has opened a new world-class facility We are really which will add to their reputation as a leading manufacturer excited about the of innovative and reliable rail track maintenance equipment, development and geotechnical drilling rigs, portable hydraulic equipment and look forward to hand tools. The facility will accommodate growing needs with moving in to the new a focus on supporting an emerging generation of engineers, facility.” engaged in a new wave of technologies, embracing innovation The client base has and entrepreneurship. extended to all states “With more than 250 products in our sales range, Melvelle of Australia and Equipment is committed to an ongoing development overseas. program,” CEO of Melvelle Equipment, Andrew Melvelle stated The latest new development being the E-clip remover which “The new building will increase our space by 300%, adding prevents injuries from flying clips, as well as repetitive strain manufacturing and storage capacity. The building will not only injuries. Recent approval by Britain’s Network Rail for the accommodate our existing projects, it will provide us with room E-clip remover has been granted which provides fantastic for future growth and we anticipate employment opportunities. opportunities for exporting this product to the UK.
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HBR NOVEMBER 2013 31 MANUFACTURING The more you know the more you grow
Michael Graham Cutcher & Neale Software
In any economic climate, you need to understand what’s going Replacing complex spread sheets with a tailored ERP system on inside your business in order to make sound decisions. So will directly address the four issues highlighted above as well as how much do you really know about your business? deliver big efficiency and productivity benefits. There are four common process and information issues faced • Data integrity will be improved dramatically, allowing by most manufacturers: you to make decisions with confidence. • Complex spread sheets • You’ll know your real costs, enabling you to monitor • Lack of visibility of real costs cost creep within your direct costs and make • Unforseen production bottlenecks adjustments to margins where market forces allow it. • Failure to meet delivery deadlines • Production managers can make informed decisions Each on their own is problematic enough. If allowed to get about production runs and employee overtime out of hand, together they’re a disaster waiting to happen, requirements, eliminating production bottlenecks. particularly in a tightening business environment when there’s • Constraints on production become instantly visible little or no margin for error. and the reality of achieving an order’s required delivery All four issues are inexorably linked by one critical issue - the date is visible for all to see. quality of information you’re getting from your finance system. While the current economic climate presents a number of Most businesses start out with a basic accounting system challenges to manufacturers, it also presents an excellent like MYOB. But as you grow, you start to exceed the opportunity to think ahead and map out a strategy for growth. capabilities of the system and begin to rely on increasingly That strategy should include an ERP system that gives you the more complex Excel spreadsheets to keep track of the insights you need to make informed decisions. numbers. Pretty soon your internal finance team is drowning The business cycle will turn and when it does, you’ll be is spreadsheets. That’s a big warning sign. ready for it. One of the most cumbersome processes within any finance It all comes down to what you know. team is the transfer of data and manipulation within Excel. Numerous studies across the world quote extremely high For further information contact Cutcher & Neale error rates which, as a reviewer and user of Excel, I can on (02) 4928 8500, email michael.graham@cutcher. com.au or visit,www.cutcher.com.au readily attest to. The solution is an Enterprise Resource Planning (ERP) system. However, the critical point here is that before you take this step, Michael Graham is a business system consultant with Cutcher & Neale Software. you must take the time to adequately scope and plan a system He specialises in business process mapping, that’s right for you. If not, you could expose yourself to whole scoping ERP system requirements, project new world of pain. management and implementing ERP systems.
Custom-designed wind tunnels
International OEMs of automatic fire sprinkler systems four months to complete. This really is a case of Aussie and industry certifiers are relying on Archer Enterprises, ingenuity to the world." a third generation precision engineering-manufacturing Archer is currently completing tunnel #19 which will be company at Somersby, for the design and manufacturing used by Japan's equivalent of the CSIRO. of their unique test equipment. Archer provides a turn-key solution including 3D CAD “The biggest underwriters in the US are FM and UL. If design, prototyping, analysis, CNC manufacturing, you want to sell products on the world market you really assembly and testing. need them to be FM or UL approved", says Brad Byrne, a director at Archer. "They all use our highly specialised wind tunnels to conduct what they call the plunge test to determine if products meet ISO requirements." The custom-designed tunnels are just 2.2 metres in length compared to traditional wind tunnels which are built into the structure of the building where they are housed. "Every part except the motor and heater is made in our Manufacturing Centre of Excellence", adds Russell Byrne, "The stainless steel housing, integrated electronics, fan impeller, ducting, ceramic insulation and painted zincanneal outer cladding. Each tunnel takes up to Craig Hingston, Founder & Director of Archer Enterprises
32 HBR NOVEMBER 2013 MANUFACTURING The future of manufacturing: Embracing intellectual property
Damon Henshaw Davies Collison Cave
A company's stable of intellectual property (IP) rights can Damon Henshaw is a Patent Attorney at Davies Collison arguably be viewed as a barometer of how innovative a Cave’s Newcastle office. He specialises in the preparation and prosecution of patent applications in the areas of business is – and it seems a lot of economic activity is currently Cleantech, physics, mechanical and medical devices and is associated with IP intensive industries. experienced in conducting patent oppositions and advising Recent studies to determine the economic impact of IP intensive on validity and enforcement of IP rights. industries in US and European markets suggest that businesses have been transforming and restructuring to make IP rights their rights filing activities in Asia pushing our neighbours well primary on-book assets. By providing monopoly-style access to ahead. China and Japan are now the second and third largest local and overseas markets, which is especially important in highly investors in R&D (after the US). And last year, for the first time competitive industries, IP rights are hot property. ever, the Chinese patent office received more new applications Local manufacturers should be aware of the business than the United States Patent and Trade Marks Office. significance of IP rights internationally and, if not already, To remain competitive, Australian industries and should be taking steps to review their IP rights portfolios manufacturing need to be able to generate company value and strategies. outside a traditional fixed asset type business structure. The rise of intangibles Integrating an IP strategy into the business can increase Intellectual property rights are traditionally referred to as local market share and open more secure options for "intangible" assets, as in many cases, they lack the real and international markets. tangible characteristics of a fixed asset. These include a huge IP as a financing mechanism range of things; brand names, industrial designs, proprietary Intangible assets can have enormous value - Microsoft just production processes, trade secrets, confidential information, purchased Nokia, and a suite of IP rights, for $7.2 billion, and patents, apps, trademarks, copyright material such as artwork, Apple was awarded $1billion in damages against Samsung in computer programs, database rights and so on. the US for infringement of IP rights. But value doesn't have to Current research shows that over the last few decades, come through buying and selling, or contentious Court action. the centre of corporate wealth has been shifting from IP rights can be used to generate regular income through tangible, physical assets and capital, to "intangible" or sales or licensing. Consider the revenue generated from the knowledge-based capital. Cochlear Implant or the ladder and access systems produced Charting this shift, a comparison of Standard & Poor's 500 by Hedweld Engineering Pty Ltd. Other forms of IP rights such companies shows that in 1978, the asset distribution of as the broadcast rights of major sporting events or the sale of corporations was 95% tangible assets and 5% intangible assets. a proprietary product, such as the Dyson vacuum cleaner or In 2010, however, this distribution had been turned on its head, a pharmaceutical, are also notable. Pfizer has made tens of with 20% tangible assets compared to 80% intangible assets. billions of dollars from Viagra. While an 80/20 mix of intangible versus tangible assets may Whether it's the reputation of the brand, or a new design for not be appropriate for all businesses, a regular IP review might a time-saving piece of factory machinery, if intangible assets assist a business to follow and manage a similar asset shift by are valuable to a business they can be incorporated into the identifying potential areas where investment can be made financial framework of a business. Indeed, valuation of IP rights to capture or establish new IP for the business and generate is now a regular function of major accounting practices. increased economic activity. Government funding, grants and R&D tax incentives are Last year, a study by the United States Government estimated also available to help companies foster and develop their that in 2010, $5.06 trillion was added to the US economy by IP- knowledge-based capital, to assist Australian businesses and intensive industries. This is equivalent to 34.8% of US GDP, and manufacturers locally and overseas. 27.1 million jobs, or 18.8% of all employment. In line with international trends, companies should be And in October this year, the European Patent Office (EPO) investing more in development, innovation and IP to remain and the Office of Harmonization for the Internal Market competitive and viable. Although not a definitive measure in (OHIM) released World Intellectual Property Review results its own right, the more IP intensive an industry is, the more that showed about 40% of the EU’s total economic activity likely it is to be trading internationally. (€4.7 trillion annually) and 35% of all employment in the EU For more information contact Damon Henshaw at Davies Collison Cave (some 77 million jobs) is generated by intellectual property on 4960 8366 or email [email protected] rights (IPR)-intensive industries, which include engineering, computers and pharmaceuticals. Types of Intellectual Property Rights (IPRs) The study also found that about 90% of the EU’s trade with the rest of the world is accounted for by IPR- Intellectual property owners apply for, and can be granted, exclusive rights to a variety of intangible assets, including: intensive industries. • Patents - inventions, innovations 'IPR-intensive industries' are defined as those that are • Trade marks – brand, logo innovating and commercialising IP; they either register more • Trade secrets – formulas, process, practices IPRs per employee than other industries, or IP rights are an • Industrial and other visual Design rights – the shape, intrinsic characteristic of the industry’s activity. pattern, colour, combination Global economic activity is also shifting from West to East, • Copyright with investment in research and development (R&D) and IP HBR NOVEMBER 2013 33 2013 Hunter Manufacturing Awards
The 2013 Hunter Manufacturing Awards, held on 18 October 2013 at Newcastle Panthers was a gala event, with a Gatsby theme. An audience of over 500 guests attended the event, which was the ninth year for the prestigious awards. Guests were taken back in time to an era of extravagance and decadence with a 20's inspired room decorations and entertainment. In his opening remarks HMA Chairman, Bob Cowan said, “The Awards event is about manufacturing and is for our manufacturers. It is all about recognising and acknowledging them and profiling those that have achieved ‘excellence’ and I am absolutely amazed at the talent we have as Finalists here tonight and this is what keeps us going. Tonight is also a way of supporting each other - manufacturers all pulling together as one and showing our government how important our industry is to our Region.” “Please remember our Politicians are here to represent us, and, with a good representation of Local, State and Federal Members here with us tonight it is an excellent opportunity to seek them out and explain your situation and offer up advice. You are the experts in the manufacturing field so work with them and I am sure you will see positive results. “It has totally surprised me, but I have been informed that HMA has had a 20% increase in the number of submissions received this year. “I said in my address at the 2012 Awards, that manufacturing as
we once knew it has gone and the future will be for those who can adapt and become more commercially innovative. Twelve months down the track, this has been happening – new companies have appeared and others have managed to stay strong and survive by changing.”
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34 HBR NOVEMBER 2013 2013 Hunter Manufacturing Awards 2013 Hunter Manufacturing Awards
About HMA Hunter Manufacturing Awards Inc (HMA) is motivated Governance and Involvement by a mission to promote best practices in manufacturing. HMA is a non profit organisation with the HMA believes this can be achieved by showcasing the objective of promoting manufacturing excellence. achievements of the best to encourage and sustain the HMA is not aligned with any regional organisation, aspirations of those who want to be among them. but shares the belief of many that manufacturing HMA works collaboratively with key regional is critical to the future of the Hunter region. organisations to highlight the achievements of Hunter Through the sponsorship of like-minded manufacturers and the importance of manufacturing businesses and regional bodies, HMA actively in general. HMA acknowledges the significance of the promotes manufacturing excellence through an Hunter's proud manufacturing history, and is committed to awards night, held annually. It is envisaged, that ensuring manufacturing plays an integral role in inventing as HMA grows, the awards night will be a catalyst the region's future. for continued promotional activities that will see the organisation's vision of a diverse and capable manufacturing base in the Hunter realised. HMA's Motivations HMA encourages support for manufacturing There are several thousand small, medium and large through active participation in the following ways: manufacturers in the Hunter who contribute to the economic • Sponsorship of the awards night - The board sustainability of the region. secures varied levels of sponsorship for the awards night each financial year HMA recognises that these manufacturers: • HMA supporters - This initiative began • Grow the economy in 2005 as the HMA Honour Roll and is an • Invent the future opportunity for manufacturers, their suppliers • Represent the Hunter's proud working class history and organisations that support manufacturing • Compete internationally to provide a tangible financial commitment to • Provide rewarding skilled employment and skill development further HMA's objectives. • Represent opportunity to our youth
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HBR NOVEMBER 2013 35 2013 Hunter Manufacturing Awards
2013 Finalists Congratulations to the following Finalists: Alie Jane Travel Accessories & Designs Aquation SCORPION Austubemills BAE Systems SCORPION Boat Hoist International Pty Ltd INTERNATIONAL Bramco INTERNATIONAL Callaghan Campus Our services include: Catavolt Our services include: Ciagent ✔ Downer Rail Air & Seafreight Origin Energy ✔ Air & Seafreight Geared Engineering ✔ Imports & Exports Global Medisafe Holdings ✔ Imports & Exports Hedweld Group of Companies ✔ CustomsSCORPION Clearance Hi Vis Signs & Safety INTERNATIONAL HMS Group of Companies – Howard Mining ✔ Customs Clearance Hummingbird Electronics ✔ Tariff AdviceOur services include: JA Martin ✔ Maitland Grossman High Tariff✔ Air &Advice Seafreight Molycop Australasia ✔ Document Assistance Mortels ✔ ✔ Imports & Exports Onesteel - Wire Document Assistance Onesteel - Contistretch ✔ Customs Clearance Onesteel – Newcastle Rod Mill Parkwood Modular Buildings ✔ Tariff Advice RCR Energy GLOBAL Rotacaster ✔GLOBAL Document Assistance RPC Technologies St Phillips Christian College Waratah Steber International Tech Vest Australia LOGISTICS Transpacific Refiners LOGISTICSGLOBAL Trendpac Proud to support Varley Group TW Woods ProudLOGISTICS to support Walter Diversified Services Regional Westrac ProudRegional to support Whiteley Corporation Manufacturing ManufacturingRegional Manufacturing 2013 Sponsors Bisalloy Steels Downer Enterprise Connect Forsythes Recruitment Hunter Business Chamber Hunter TAFE Hunter Valley Research Foundation Hunternet Group Training Company Kepner-Tregoe McEwan & Partners CALLCALL 4962 4962 1234 1234 NBN FAX Port Waratah Coal Services CALL 4962 1283 1234 RDA Hunter – ME Program FAX 4962Website 1283 State Training Services www.scorpioninternational.comFAX 4962Website 1283 Trade & Investment NSW G6315420AB-191013 Travelworld Newcastle www.scorpioninternational.comWebsite University of Newcastle Who Presentations G6315420AB-191013 www.scorpioninternational.com WorleyParsons G6315420AB-191013
36 HBR NOVEMBER 2013 2013 Hunter Manufacturing Awards 2013 Hunter Manufacturing Awards
Hunter TAFE Students Hunter TAFE students were praised for their commitment to manufacturing at the Hunter Manufacturing Awards. Five students were awarded an HMA Scholarship valued at $10,000. The HMA Scholarship provides the students with the opportunity to further their studies in manufacturing. The HMA Scholarship Award is targeted at potential or existing Hunter TAFE students who are undertaking a course directly relating to manufacturing; demonstrated commitment to a career in the manufacturing industry; and showing a passion for engineering and manufacturing. The HMA also assists in promoting Hunter TAFE students by offering them opportunities to become involved in the awards night to expand their skills base and provide them with commercial opportunities. In May this year, a number of Hunter TAFE Diploma of Visual Arts students presented a concept for the 2013 HMA Award Trophy, to the Board of Directors and Hunter TAFE student, Lily Ward’s concept was chosen from a field of other students. Lily and a group of students created a trophy with a real difference, under the supervision of teacher John Turier and Head Teacher, Matthew Tome. The design makes reference to the proud history of manufacturing as well as modern technology. HMA continues to be dedicated to the promotion of best practice in manufacturing by showcasing the achievements of the best students and to encourage and sustain the aspirations of those who want to play an integral role in the manufacturing industry.
Congratulations!
Hunter TAFE offers its congratulations to our five scholarship winners and all companies involved in the 2013 Hunter Manufacturing Awards.
Hunter TAFE is proud to continue providing highly competent, work ready graduates to our regions manufacturing industry.
Google Hunter TAFE Call 131 225
HBR NOVEMBER 2013 37 2013 Hunter Manufacturing Awards MANUFACTURER OF THE YEAR BAE SYSTEMS AUSTRALIA Sponsored by Downer
2013 Major Sponsor, Downer, awarded the prestigious award of Manufacturer of the Year to BAE Systems Australia. The judging panel said BAE Systems Australia encompasses all the requirements of an outstanding manufacturer in our Region. With its integrated approach and measurable benchmarks, it demonstrates world class performance in manufacturing. BAE Systems utilises a Life Cycle Management (LCM) Framework to ensure viability and sustainability of its products and services. Its continued endeavour for continuous improvement and excellence engages and motivates its workforce, with its Systems Improvement Process. Its management philosophy demonstrates an overall commitment to its employees with solid community support and involvement. BAE has shown consistency over a long period of time and has set the standard for other companies. Its manufacturing sector in the Hunter continues to sustain employment in our Region.
EXPERTISE QUALITY
COMMITMENT
Specialising in all sheepskin products including ugg boots and QUARRY MINING has been slippers, bed underlays, long wool rugs, medical rugs, infant and providing a wide range of quality pram rugs, the Digger’s Vest, and even pet bedding. products, service and support to Specialising in Custom Made car seat covers, that are comfortable, durable and luxurious, for all types of vehicles the construction, mining & drilling including those with side impact airbags. industries for over 30 years. Proudly EXPERTISE YOU CAN DEPEND ON Australian since 1958 9/14 Yangan Drive, Beresfield NSW • 02 4966 5028 • [email protected] WWW.QUARRYMINING.COM www.mortels.com.au Thornton 4966 0990 & Warners Bay 4953 7373
38 HBR NOVEMBER 2013 2013 Hunter Manufacturing Awards
MANUFACTURER HMA BOARD AWARD MORTELS SHEEPSKIN FACTORY OF THE YEAR Sponsored by Travelworld Newcastle - Hunter Travelgroup BAE SYSTEMS AUSTRALIA The HMA Board Award was presented to Mortels Sponsored by Downer Sheepskin Factory of Thornton. The Mortels brand started when Frank and Rita Mortel immigrated from the Netherlands in 1956 bringing with them the trade of shoe crafting, a trade that was passed down through the Mortel family for over 150 years. In 1958 they commenced making ugg boots. In 1992 Tony and Stephanie Mortel took over the reins of the business and have taken the business to new levels. The Board felt that Mortels has demonstrated a hunger for export in establishing an internationally competitive position that will benefit from the opportunity to further spread their wings.
Winners of the Manufacturer of the Year and HMA Board Award have won trips, sponsored by Travelword Newcastle – HTG and HMA to an International Trade Fair or Event of their choice in 2014.
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J000273 HBR Ad Oct 2013.indd 1 HBR NOVEMBER 2013 17/10/13 2:45 PM39 2013 Hunter Manufacturing Awards
THE 2013 EMPLOYEE OF THE YEAR - RISING STAR DANIEL HODGES Sponsored by Forsythes Recruitment
The judges commented that Daniel won the Award from an outstanding field of Finalists. Daniel is a young man with a very strong future in the manufacturing industry and the ability to play an active role in shaping its direction in the region. Whilst still at an early stage in his leadership career, Daniel has already established a very strong platform on which to continue building. He has clearly demonstrated his ability to solve complex problems with innovative solutions in both production and safety spheres. Daniel has also demonstrated the strength of character required to provide stable, sustainable leadership through having the courage to make the right decisions in tough situations and take his team with him on the journey.
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40 HBR NOVEMBER 2013 2013 Hunter Manufacturing Awards
EXCELENCE IN INNOVATION HUMMINGBIRD ELECTRONICS Sponsored by Enterprise Connect
Hummingbird Electronics has a slogan “your idea, our expertise”. They engage with potential customers in the hope that they will bring them ideas that they can commercialise. If one customer has a problem, it is likely that others will have the same problem. By solving an industry problem once, Hummingbird Electronics say they can sell it over and over. The judge said the company had a made good use of customer input to define and refine a problem and managed risks by leveraging known technologies and capabilities.
EXCELLENCE IN PRODUCT DESIGN STEBER INTERNATIONAL Sponsored by University of Newcastle The judges said Steber has a very high quality product in their 38’ Marine Rescue. The de-cluttering of the cabin area by using a cantilevered roof moulding is excellent functionally and is consistent with contemporary styling trends. The improvement in vision and ride quality at the helm contribute to increased safety and better ergonomics. This improvement is the best evolutionary design practice and indicates a commitment to an ongoing seasrch for quality.
HBR NOVEMBER 2013 41 2013 Hunter Manufacturing Awards
EXPORT OF MANUFACTURED GOODS WHITELEY CORPORATION Sponsored by Department of Trade & Investment NSW The judges said although the decision was close, Whiteley's application stood out in the significant and sustainable successes the company has achieved over the last financial year. Whiteley also demonstrated an increase in the revenue percentage of total exports against the previous Financial Year. Whitely had a number of significant export successes including first-time exports into Indonesia and the March launch of recent US FDA approval for a new high-level disinfectant product. They presented a strong, well-coordinated and sustainable export picture. A stand out was clear articulation of product competitive advantages and ® new product activity. EXCELLENCE IN SAFETY ONESTEEL - CONTISTRETCH Sponsored by Port Waratah Coal Services OneSteel Contistretch had a very well presented application. A significant reduction in the rate of injuries has been achieved following the implementation of the nominated safety initiative. The rate declined from 40 injuries in 2010 to only 4 in 2013. At the time of the nomination they had also achieved an injury free 7 months. Good employee involvement that has been nurtured by management. A deserved Winner.
Highly commended companies were BAE Systems Australia, JA Martin and Onesteel – Wire division.
Onesteel Wire would like to conggratulate the developpment and marketing team behind our latest innovation, the JIO® posts, on being a fi nalist in the Hunter Manufacturing Awards 2013.
The team undertook extensive research, testing and trials across Australia, employing a co-creation strategy to identify the key attributes the market looked for in a fence post.
The result is a fence post range designed to deliver a post that is even stronger, with greater fracture resistance to allow for restraightening after impact, and 50% more holes, meaning CREATING greater fence design fl exibility than ever before. The unique oval holes in the post, coupled with the new JIO $110 MILLION Longlife® fence post clipss, proviide more wire attachment options IN OPPORTUNITY that are up to 20% faster. It’s Who We Are Port Waratah Coal Services understands the value of living and working locally. Last year Port Waratah contributed approximately $110 million into the regional economy through procurement to local suppliers and contractors. That’s over 70 per cent of our total operational spend. As locals, we’re committed to creating world-class results and giving back to the communities we live in – it’s who we are. CLEVER DESIGN. SUPERIOR STRENGTH
pwcs.com.au • (02) 4907 2280 (24-hr Community Enquiries Line) Phone: 13 10 80. www.waratahfencing.com.au ABN 59 000 010 873. 42 HBR NOVEMBER 2013 ®Registered trademark of OneSteel Wire Pty Limited, Ingall Street, Mayfi eld, NSW 2304. TS1983
HBR_Waratah JIO Ad_297x210_TS1983.indd 1 21/10/13 1:56 PM EXPORT OF MANUFACTURED GOODS WHITELEY CORPORATION Sponsored by Department of Trade & Investment NSW
®
ONESTEEL - CONTISTRETCH Sponsored by Port Waratah Coal Services
Onesteel Wire would like to conggratulate the developpment and marketing team behind our latest innovation, the JIO® posts, on being a fi nalist in the Hunter Manufacturing Awards 2013.
The team undertook extensive research, testing and trials across Australia, employing a co-creation strategy to identify the key attributes the market looked for in a fence post.
The result is a fence post range designed to deliver a post that is even stronger, with greater fracture resistance to allow for restraightening after impact, and 50% more holes, meaning greater fence design fl exibility than ever before.
The unique oval holes in the post, coupled with the new JIO Longlife® fence post clipss, proviide more wire attachment options that are up to 20% faster.
CLEVER DESIGN. SUPERIOR STRENGTH
Phone: 13 10 80. www.waratahfencing.com.au ABN 59 000 010 873. ®Registered trademark of OneSteel Wire Pty Limited, Ingall Street, Mayfi eld, NSW 2304. TS1983 HBR NOVEMBER 2013 43
HBR_Waratah JIO Ad_297x210_TS1983.indd 1 21/10/13 1:56 PM 2013 Hunter Manufacturing Awards
EXCELLENCE IN TECHNOLOGY TRANSPACIFIC REFINERY Sponsored by Bisalloy Steels The judges said that there is a lot to like about this hydro-treatment re-refinery plant that utilises waste oil as a resource to produce saleable products. It is encouraging to see that Transpacific has been able to establish a commercially viable process that can turn a waste into a profitable product, whilst also delivering environmental benefits compared to "virgin" products.
EXCELLENCE IN MARKETING MORTELS SHEEPSKIN FACTORY Sponsored by Thurnham Teece Mortels approach to marketing their business starts with their brand which commenced in 1956. In 1992 Tony and Stephanie Mortel took over the reins of the business and the brand has grown by capitalising on the strength of quality, experience and expertise through a focus on TV and radio marketing, and more recently including the internet. The marketing plan has also evolved to include a face behind the name. Tony Mortel has become a recognised face which has added immeasurable value – it has personalised Mortels and this has brought the business, its brand and products closer to its customers.
At Thurnham Teece we love building brands, products and profits for our clients via innovative marketing ideas.
One thing remains constant as we celebrate our 25th year - a passion to do the best work we can for our clients, to continue to deliver campaigns that work, produce content that’s new and relevant, publicity strategies to grow brands and events that zing. Our collaborative approach, hard work, talented people, clever ideas and inspirational clients keep us doing what we do.
www.thurnhamteece.com.au
Thurnham Teece | 197197 CorletteCorlette Street,Street, TheThe Junction,Junction, NSW,NSW, 22912291 || (02) (02) 4961 4961 6010 6010 | | [email protected] [email protected]
44 HBR NOVEMBER 2013 2013 Hunter Manufacturing Awards
EXCELLENCE IN TECHNOLOGY EXCELLENCE IN TRANSPACIFIC REFINERY MANUFACTURING PROCESS Sponsored by Bisalloy Steels TRENDPAC Sponsored by Kepner-Tregoe The judges said the quality of entries in this category was superb. The winner achieved handsome results in sales, production improvements and efficiencies leading to far better results than planned, including financial returns. In addition however there were two distinguishing outcomes achieved by Trendpac. These were a 40%+ increase in jobs, all at much higher efficiencies, and the formation of a strong belief that further expansion of manufacturing in Australia in their field is possible. MORTELS SHEEPSKIN FACTORY EXCELLENCE IN TRAINING Sponsored by Thurnham Teece DOWNER - WARATAH TRAIN PROJECT Sponsored by University of Newcastle Via the Waratah Train Project, Downer Rail has developed a model for rail manufacturing that combines global speed and scale with local expertise and through-life support maintenance. Downer Rail identified that training of existing staff was a key to meet these challenges. They engaged three training providers to supply specialist programmes to staff ranging from the shop floor to managers and potential managers.
Supporting the Hunter Valley
Downer would like to congratulate the 2013 Hunter Manufacturing Award finalists and award winners. We are looking forward to continuing our 100 year tradition of building the Hunter’s sustainability for future generations.
T: 1800 DOWNER www.downergroup.com
ROAD AND RAIL INFRASTRUCTURE | ENGINEERING | MINING SERVICES | PASSENGER AND FREIGHT ROLLING STOCK SERVICES
HBR NOVEMBER 2013 45 2013 Hunter Manufacturing Awards
EXCELLENCE IN MANUFACTURING EDUCATION CALLAGHAN COLLEGE Sponsored by RDA Hunter - ME Program Callaghan College’s application was impressive and the judge noted the significant progress in embedding industry related education into the fabric of the school’s curriculum and pedagogy. Callaghan College has forged an impressive partnership with BAE Systems which is delivering exciting opportunities for students. This award is based on business excellence guidelines, which is essentially about defining intention, planning for success and showing results and Callaghan College has achieved that goal.
EXCELLENCE IN ENVIRONMENTALLY RESPONSIBLE PRACTICES HI VIS SIGNS & SAFETY Sponsored by WorleyParsons The judge said Hi Vis have had prolonged excellence in Environmentally Responsibly Management and have demonstrated outcomes across process improvement, recycling energy savings/reuse with employees and employee commitment over time is evident. The company is able to demonstrate pride in its performance.
Callaghan College is a large multi- campus secondary school located in the north-west corridor of Newcastle. The College is committed to delivering opportunities for 2013 Winner all students to succeed in a 21st HMA Environmentally Responsible Century learning environment. Manufacturing Practices Award! The College consists of Wallsend Campus and Waratah Technology Campus for students in Years 7-10 and Jesmond Senior Campus for From the smallest of stickers to the Sydney Years 11-12, with approximately 2300 students and 300 staff across Trains Rebrand, Hi-Vis has the largest capability the three separate campuses. At each of any sign company in Australia. campus, quality learning takes place
ER MANU XCELLE XCELLE with students achieving success T F E NC E NC N A A E A E U C M M • • H T H H U MA EL EL N• • C L C L in learning and extracurricular A
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with your signage THE YE ARKEET ARKET R
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• 2012 2012 2010 in the 2013 www.hivis.com I I O N G N G F R M N M N THE YEA ARKETI ARKETI HMA Awards
Specialising in: ➜ STEEL FABRICATION & PLASMA PROFILING ➜ PLATE ROLLING & PRESSING ➜ WEAR & IMPACT PLATE & LINERS ➜ ABRASIVE BLASTING & INDUSTRIAL PAINTING T : (02) 4964 8300 F : (02) 4964 8671 E : [email protected] www.twwoods.com.au
46 HBR NOVEMBER 2013 EXCELLENCE IN MANUFACTURING EDUCATION CALLAGHAN COLLEGE Sponsored by RDA Hunter - ME Program
HUNTER MANUFACTURING AWARDS INC.
THANK YOU!
HI VIS SIGNS & SAFETY 2013 MAJOR SPONSOR Sponsored by WorleyParsons
AND OUR SPONSORS & SUPPORTERS FOR YOUR SUPPORT IN 2013
CONGRATULATIONS TO THE 2013 WINNERS AND FINALISTS
2013 Hunter Manufacturing Awards
APPRENTICE OF THE YEAR - MANUFACTURING ANDREW GODWIN Sponsored by State Training Services
Andrew Godwin an Engineering Mechanical Apprentice employed by the Hunter Valley Training Company and trained by Walter Diversified Services of Cameron Park was the winner of this HMA ‘first time’ category. The judges said all nominees brought something special to the judges’ table and made the decision a challenge. Each applicant in their own way was worthy of this award and proved to be a credit to themselves and their industry. However, Andrew, the outright winner was able to demonstrate in all of the judging criteria just that little bit extra that set them apart.
Other finalists in this category were : 1. Adam Stutchbury an Electrical apprentice employed by HunterNet Group Training and trained at Downer Rail at Glendale 2. Amber Zinke an Engineering Mechanical apprentice employed by MIGAS Group Training Company and trained by Hedweld Engineering. 3. Rachael Potts an Engineering Mechanical apprentice employed by Trendpac at Berkley Vale. 4. Brent Ewer an Engineering Mechanical apprentice employed by GH Varley. 5. Mitchell Russell an Engineering Fabrication apprentice employed by Westrac Pty Ltd.
State Training Services would like to congratulate ANDREW GODWIN HMA Apprentice of the Year – Manufacturing and all of the finalists in this HMA ‘first time’ category
48 HBR NOVEMBER 2013 BUSINESS DIRECTORY STRATA MANAGEMENT BORRELLI-QUIRK NEWCASTLE REAL ESTATE LAKE GROUP STRATA NEWCASTLE - HUNTER TOURISM & ACCOMMODATION Strata & Community Title Managers • Leading suppliers of quality, fully furnished and self contained APPRENTICE OF THE YEAR - MANUFACTURING accommodation for short or long stays in and around Newcastle. • Over 30 years managing property. • Beachfront, harbourfront, suburbs, 1 to 4 bedroom apartments and • Pre-purchase reports homes. Cleaning service available. • Set-up & establishment service • A cost effective, more flexible and comfortable alternative for ANDREW GODWIN • Consultancy Service visitors and business colleagues. Sponsored by State Training Services • Servicing Newcastle, Lake Macquarie, ACCOMMODATION • A phone call or email is all it takes to match your requirements promptly. Hunter Valley & Myall Lakes www.lakegroupstrata.com P: 49615566 E: [email protected] Phone: 02 4942 3305 W: bqnre.com.au 1/91 Hannell Street, Wickham @ NCYC SERVICED OFFICES
TONY CANT REAL ESTATE HAMILTON SERVICED OFFICES
Our expertise is helping commercial clients achieve their property • Great location goals. We are experienced, versatile, professional, innovative and • Professional and modern environment community minded. Catering for all your real estate needs our • Security system extensive commercial team encapsulates honesty, quality service & • Onsite customer parking results in every transaction. • IT Equipped Contact our award winning team • Boardroom use today. Phone: (02) 4933 6299 Level 1 / 31 Beaumont Street, Hamilton Email: [email protected] Call for an appointment 02 4962 2022. COMMERCIAL R/ESTATE COMMERCIAL SERVICED OFFICES SCORPION INTERNATIONAL MAITLAND SERVICED OFFICES A Division of POWERHOUSE LOGISTICS Your global FREIGHT FORWARDER in the Hunter Newcastle office provides direct and immediate support for all your international freight needs: Quality fit-out for that professional edge located in the centre • IATA Air - Seafreight - Imports - Exports of Maitland - Storage - Project Cargo - Customs Clearance and transport services. • Serviced Offices, Conference Rooms & Training Rooms • Online track and trace • Telephone answering and message services • Supply chain management Unit 3/12 Ken Tubman Drive • International Trade support Maitland NSW 2320 Please call for individualised cost analysis, comparison rates and service options Tel: (02) 4933 0506 on: 4962 1234 www.scorpioninternational.com. www.phl.net.au FREIGHT FORWARDERS
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HBRHunter Business Review
HBR NOVEMBERNOVEMBER 2013 2013 49 FUNNY BUSINESS
While reading a newspaper, Walter came across an he'd left the light on in the shed. George opened the door article about a beautiful actress and model who married a to go turn off the light but saw there were people in the boxer who was exactly noted for his IQ. shed in the process of stealing things. "I'll never understand," he said to his wife, "why the He immediately phoned the police, who asked "Is biggest jerks get the most attractive wives." someone in your house?" and George said no and His wife replied, "Why, thank you, dear." explained the situation. Then they explained that all patrols were busy, and that he should simply lock his door and an officer would be there when available. A blonde tried to sell her old car. She was having a lot of George said, "Okay," hung up, counted to 30, and problems selling it, because the car had 350,000 km on it. phoned the police again. One day, she told her problem to a friend she worked "Hello, I just called you a few seconds ago because there with. Her friend told her, "There is a possibility to make were people in my shed. Well, you don't have to worry the car easier to sell, but it's not legal." about them now because I've just shot "That doesn't matter," replied the blonde, "if only I can them all." sell the car." Then he hung up. Within five minutes "Okay," said the blonde's friend. "Here is the address three squad cars, an Armed Response of a friend of mine. He owns a car repair shop. Tell him I unit, and an ambulance showed up. sent you and he will turn the counter in your car back to Of course,the police caught the burglars 50,000 km. Then it should not be a problem to sell your red-handed. car anymore." One of the policemen said to George: The following weekend, the blonde made the trip to the "I thought you said that you'd shot them!" mechanic. About one month after that, the friend asked George said, "I thought you said there her, "Did you sell your car?" was nobody available!" "No," replied the blonde, "why should I? It only has 50,000 km on it!"
A mother took her little boy to church. While in church the little boy said, “Mommy, I have to pee.” The mother said to the little boy, “It’s not appropriate to say the word ‘pee’ in church. So, from now on whenever you have to ‘pee’ just tell me that you have to ‘whisper’.” The following Sunday, the little boy went to church with QUOTE OF THE MONTH his father and during the service said to his father, “Daddy, "It's easy to come up with new ideas; the hard part is letting I have to whisper.“ go of what worked for you two years ago, but will soon be Ian Jones 2009 20/5/08 3:34 PM Pageout of1 date." The father looked at him and said, “Okay, just whisper in Ian Jones 2009 20/5/08 3:34 PM Page 1 my ear.” - Roger von Oech George was going to bed when his wife told him that
Ian Jones 2009 20/5/08 3:34 PM Page 1
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146 hunter146 street hunter mall, street newcastle mall, newcastle, nsw 2300, nsw 2300 • t 02 4929 5990 • f 02 4929 2727 20-22 sturgeon street, raymond terrace, nsw 2324 t 02 492920-22 5990 sturgeon • f 02 street, 4929 2727raymond terrace, nsw 2324 • t [email protected] 4987 3933 • f 02 4987 3944 • www.ianjonesinsurance.com.au t 02 4987 3933 • f 02 4987 3944 146 hunter street mall, newcastle, nsw 2300 [email protected] sturgeon street, raymond terrace, nsw 2324 t 02 4929 5990 • f 02 4929 2727 [email protected] •www.ianjonesinsurance.com.au www.ianjonesinsurance.com.au t 02 4987 3933 • f 02 4987 3944
50 HBR NOVEMBER 2013 Readers name: Job title: Business Name: Address: State: Postcode: Phone: Email:
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