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The Way Ahead Port of Brisbane Corporation Limited Annual Report 2009/2010 About This Report

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The Way Ahead Port of Brisbane Corporation Limited Annual Report 2009/2010 About This Report The Way Ahead Port of BrisBane CorPoration Limited AnnuAl RepoRt 2009/2010 About this report Scope Readership a GRI Content index is included at the Port of Brisbane Corporation the report aims to provide accurate the back of this report to show how Limited (PBC) annual report information to meet the needs of our we have reported against the GRI G3 is a summary of our corporate stakeholders, that is, all individuals and Profile disclosures and Performance performance during the 2009/2010 groups that are affected by, or have an indicators. net Balance has provided financial year. the report covers interest in, our activities. a verification statement at the end of the report. both our financial and non-financial We have used our historical knowledge reporting in one volume. the and subsequent executive workshops for ease of reference we have accompanying Cd contains our annual to define our stakeholders. included a glossary of terms, a list financial report for the year ending of abbreviations and an index. 30 June 2010, and a PDF copy of the these include, but are not limited to: whole report. • shareholders/owners Privatisation – top material issue the report contains data from our • our employees as part of this year’s consultation internal systems, which was valid • importers and exporters with stakeholders, we have added as at 30 June 2010. in some cases, • port operators privatisation and its effects to our where there have been significant • freight forwarders materiality register. the sale of the developments after the close of the • commercial partners port has been addressed on a number reporting year, we have identified • government departments of levels throughout the report, these and included them to give the • shipping lines and agents including how we have engaged report more longevity. • transport companies with our port customers, community • the community representatives and employees. Content • the media. materiality is a concept that looks the report outlines our operational, in light of the Queensland at determining and reporting on social, environmental, economic and Government’s Renewing Queensland those issues that stakeholders see financial performance against key Plan, which includes the privatisation as important, or of concern, to our business strategies, objectives and of the Port of Brisbane, we expect a operations. our materiality register targets set out in the Corporate Plan new group of stakeholders will take currently contains 16 issues identified and statement of Corporate intent an interest in this report. by stakeholders during routine (sCi). it also looks at the challenges engagement activities. Besides ahead. Transparency in reporting privatisation, issues of concern include the seven key business strategies as part of our commitment to dredging, port access, environmental addressed in this report are to: transparent and material reporting of performance and port efficiency. our activities as a port manager, over • accelerate and plan for trade and the past four years we have obtained Progress on sustainability revenue growth assurance from an independent at PBC sustainability means • deliver on our infrastructure projects party on selected parts of our social, facilitating trade through our port • facilitate improved port access environment and economic reporting. facilities and logistics infrastructure • manage strategic investments and We have also used the Global to benefit the Queensland economy associated business activities reporting initiative sustainability while protecting, sustaining and • drive port efficiency and reporting Guidelines (GRI G3 enhancing the environment, the sustainability Guidelines) to help structure, report well-being of our people and the • develop a culture that supports and benchmark our non-financial community. We do this through people, their learning and growth performance reporting. sustainable business principles, in a changing environment risk-based processes and transparent Where relevant to our operations, • optimise financial returns governance practices throughout we use environmental, social and appropriate to the economic our business. conditions. economic GRI indicators to report on our performance. other key We have continued to embed the report includes our corporate performance indicators are unique or sustainability into the operation of the governance – the systems by which the material to our business e.g. dredging, company, and this year developed a organisation is directed and managed water, sediment, and mangrove quality. set of corporate goals for the future. – and introduces the members of our in the coming year we will allocate key this year we made a decision, in light Board and executive team. performance indicators to these goals of the major changes required as part to provide a framework for reporting the financial review, and our of the sale of the company, to limit the on the company’s future operational, statements of Comprehensive income independent assurance of this report environmental, social, economic and financial Position are available to a GRI level check and verification and financial performance. on pages 78-89. the financial of our greenhouse gas and energy review provides an annual and a systems and data. We engaged five-year overview of our key financial net Balance to provide this service. objectives and targets. Our vision, mission and values these goals are as follows: Our Vision Our Values Trade facilities and services: to be australia’s leading port: to facilitate the growth and efficient Safety first here for the future. movement of trade through the port safety will be our priority in by exemplary customer service and everything that we do. operational excellence. Our Mission Valuing people Infrastructure delivery and operation: to provide and manage to grow trade through the We will operate on the basis of port infrastructure to meet trade and port in a sustainable manner, teamwork, mutual trust, respect property demands by adopting leading which optimises stakeholder and integrity, while maximising and innovative modes of delivery satisfaction and shareholder opportunities for personal and operation. returns, by: and professional growth and development. Environmental leadership: to add • driving port efficiency value to the business by exceeding • promoting strategic Customer focused the environmental performance investments in a competitive We will act professionally, expectations of our port stakeholders. environment enthusiastically, and be motivated • adopting leading planning Our people: to empower our people to provide the highest levels of principles and management to reach their professional potential by customer service to both our systems ensuring their safety, health and well internal and external customers. being, and providing opportunities • wo rking cooperatively to for growth. ensure a safe and secure port Commercially astute environment Stakeholder engagement: to develop We will act commercially • pr oviding world-class and maintain a positive corporate by focusing on optimising infrastructure reputation by building relationships shareholder returns and • be having at all times in line with our stakeholders that foster managing our business risks. with our corporate values. mutual understanding and inform our decisions. Deliver on our promises Financial performance: to provide We are committed to achieving long-term financial value to the outcomes that we promise shareholders by optimising financial our stakeholders. returns and assessing risks and Sustainable outcomes opportunities. We consider the financial, Feedback options environmental and social impacts We are committed to open and of what we do, and commit accountable governance and to activities that benefit the welcome your feedback on our Queensland economy, our natural reporting. a feedback form for the environment and the wider report is located on page 103. community. You can also send your feedback Continuous improvement electronically through our website at http://www.portbris.com.au/ We will improve all aspects of contactus our activities, through innovation, learning, and sharing and this report, and past reports, can be management of knowledge. accessed on http://www.portbris. com.au/newsmedia/annualreport Hard copies can be requested from: Corporate affairs Port of Brisbane Pty Ltd Locked Bag 1818 Port of Brisbane QLd 4178 australia or telephone +61 7 3258 4734. Contents about this report IFC Describes the scope, boundaries and readership of this report. our vision, mission and values ifC our highlights 1 A snapshot of our financial, operational, social and environmental performance during 2009/2010. our organisation 2 Our business, responsibilities, stakeholders, and structure, including an introduction to the Board of Directors and their committees, and the Executive Team. Privatisation milestones 3 A look at some of the most significant milestones associated with privatisation of the port during 2009/2010. Chairman and CEO’s report 12 Our Chairman, David Harrison, and Chief Executive Officer, Jeff Coleman, discuss major achievements and key results for the year and strategies for the port’s future. Key corporate strategies 16 Our performance against seven core business strategies, objectives and targets as outlined in the Corporate Plan and Statement of Corporate Intent (SCI). our operational performance 21 Our performance on operational aspects, including trade, port efficiency, and infrastructure and property
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