AT&T Diversity & Inclusion Annual Report 2019 Everyone is part of the Intro Employees Communities Customers Content Suppliers Awards AT&T D&I Annual Report 2019 22
who make it all it all make who
our peopleour and partners
possible. This year, we’re taking the time to get to get to to time taking the we’re year, This possible. deeper a on level. individuals those of a few know statistics the behind stories the and to listen To who people and unique about complex the learn our successes. create a different bring personal each individuals These table, story creating the to and perspective history, all of people welcome We other. any unlike a culture ages, abilities, ethnicities, genders religions, races, distinct their orientations, and believe and sexual vibrant, a more creative AT&T make perspectives a let’s dig So story. our tell stories Their company. shining a light little deeper and listen a little closer, vision, our shape define that people the on innovation. our and drive our workforce AT&T is fueled by innovation and technology, and technology, innovation fueled is by AT&T it’s but
STORY Our
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04 07
05 06 Table of ContentsTable Chief Intro Employees Communities Customers Content Suppliers Awards AT&T D&I Annual Report 2019 4
for
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AT&T this
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iversity list. the fourth And for year ther ratifying and inspires us to work work to us ratifying and inspires y o ever. than stronger o emerge emain, ndependent s working to build a more diverse, diverse, build a more to s working In 2019, AT&T earned the top spot on spot the top earned AT&T In 2019, I report,In this many see will you i in a row, AT&T has been named one been named has AT&T a row, in inclusive r b our how of examples powerful D o g harder. even standing equality for are employees of the t t and inspiring work at progress, human and
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s nd rst nd ront ntroduced nnovations s i i i m inspire inform, to the power report have th through f a an the and entertain people over all world. fi A A That’s
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Randall Stephenson Officer Executive & Chief Chairman they
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ake mpowered to be their very be their best. to mpowered ontribute ostering m c e f A
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WE TELL AND TELL WE THE NEWS WE NEWS THE THESTORIES Intro Employees Communities Customers Content Suppliers Awards AT&T D&I Annual Report 2019 5
our
of
together.
story
come
this
we
share
you.
when to
with
excited
ulture ’m While we still have more work to do, I I do, to work more still we While have we pride that all in my share hope you accomplish I c
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eir whole selves to work every day. work to whole selves eir nd we work every day to engage engage to every day work nd we nsure ommunities n real and meaningful ways. The The ways. and meaningful n real It’s why our employees tell us they they us tell employees our It’s why belonging of a sense valued, have feel and A our c i are pages these in featured employees and AT&T of the power to a testament to e th Corey Anthony Corey President, Vice Senior Human Resources Officer Diversity & Chief
a
–
than our
tells
and
It Inclusion
more &
stronger. innovate down
skills, we’re inclusion
lists.
communities of
and
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Diversity and
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create culture never
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figures perspective.
AT&T Report is
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that connect, story nnual unique
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e collection usiness priorities, to our employees employees our priorities, to usiness arriers to tell powerful narratives powerful narratives tell to arriers
ulture oung o t’s a storyt’s our about people: from working We know that when everyone’s everyone’s when that know We unique ab a th c I groups 50 employee vibrant than more their members,inspiring elevating their b t y b from O
ONNECT,
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IS
UNIQUE STORY UNIQUE
EVERYONE’S WHEN Intro Employees Communities Customers ContentSuppliers Suppliers Content Awards AT&T D&I Annual Report 2019 66
ECOGNITION Top 50 for Diversity: Companies #1 Top Acquisition: #1 Acquisition: #2 Councils: Groups:Resource #2 #3 Diversity: Top 10 for Mentoring: Companies #1 Top 15 for Diversity Companies Top #7 10 for Veterans: Companies Top for LGBT Companies Employees Top Top 10 Companies for Talent 10 for Talent Companies Top 50 for Employee Companies Top 50 for Supplier Companies Top 50 for People Companies with Top R • • • #7Disabilities: • • • • • •
It starts and with Chairman CEO Randall Stephenson, Stephenson, Randall CEO inclusion are foundational foundational are inclusion to their overall strategy, but strategy, their overall to theseto essential business organization. the components at all levels of of levels all at components few companies demonstrate, demonstrate, companies few say equity, diversitysay and with data and transparency, transparency, and with data AT&T’s level of commitment commitment of level AT&T’s “Many corporate leaders leaders “Many corporate Carolynn Johnson Carolynn DiversityInc COO, undervalued in corporate America. He models the behavior he he America. Heundervalued behavior the models corporate in retaining theretaining best talent. that available these It reasons for is to outperform the competition in recruiting, developing and and outperform recruiting, developing in to competition the barriers to progress for groups who are often overlooked and and overlooked often who are groups for progress barriers to 50 Companies for Diversity competition.” for 50 Companies expects from other people leaders by chairing AT&T’s executive executive AT&T’s chairing by expects leaders people other from Diversitydiversity and Chief publicly empowering council Officer who is an unapologetic advocate dedicated to combatting combatting to dedicated advocate unapologetic an is who Corey Anthony and his team to ensure that AT&T continues continues AT&T that ensure to team and his Anthony Corey
AT&T ranked as the #1 Company in the 2019 DiversityInc Top in the 2019 the DiversityInc #1 as ranked Company Top AT&T
just something we talk talk just something we t AT&T, equality isn’t t AT&T,
A hard to put it into practice put practice it into to hard every day. And it shows. In 2019, In 2019, And it shows. day. every DiversityInc ranked AT&T #1 on AT&T ranked DiversityInc about. It’s a commitment. We’ve embedded it in our core core embedded it our in We’ve values and our people work work people our and values more committed than ever to respecting and and respecting to ever than committed more its Top 50 Companies for Diversity. We’re thrilled thrilled We’re Diversity. for 50 Companies its Top see this honor as a responsibility, making us making us a honor as see responsibility, this ethnicity, gender, sexual orientation, religion orientation, religion sexual gender, ethnicity, or physical ability. ability. physical or to be recognized for our inclusivity. But we also also But we inclusivity. our for be recognized to
been named the to list for 19 consecutive years.
The more than 1,800 companies participating in the DiversityInc 50 in 2019 Top were assessed for their performance in areas six key of diversity and inclusion Talent Accountability, Metrics, Diversity Leadership Capital Human management: Programs, Workplace Practices, Supplier Diversity and Philanthropy. The DiversityInc 50 list exclusively is Top determined from corporate survey submissions and companies are evaluated within the context of their has own industries. AT&T Our#1 Story valuing everyone equally, whatever their race, race, their whatever equally, valuing everyone Intro Employees Communities Customers Content Suppliers Awards AT&T D&I Annual Report 2019 7
WORLD A MORE A WORLD INCLUSIVE PLACE TOO. AND WE’RE TO DEDICATED THE OF REST MAKING THE MAKING
are
movies. we
directed following
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proud member of a proud the Business we’re why at’s e in the workplace. in the workplace. pledge to hire, promote, retain and celebrate Hispanics Hispanics and celebrate retain promote, hire, pledge to signed the Hispanic Promise, a first-of-its-kind Promise, Hispanic the signed national empower LGBTQ+ employees, allies and members of the and of members allies employees, LGBTQ+ empower employers th
Coalition for the Equality the Act for Coalition
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We also have a long history of demonstrating leadership to to a long history demonstrating leadership of have also We A Th endoza found a home at AT&T Employees Intro was able to secure that first intern Communities Customers Content Suppliers Awards Potentially haveing tough conversations PTSD is an invisibleOur disability EMPLOYEES
At AT&T we know our story is only as great as the sum of its parts. 8 AT&T D&I Annual Report 2019 2019 AT&T Report Annual D&I Not everyone isThat’s whyunderstanding we value and celebrate each of our employees’ distinct backgrounds, perspectives and abilities. Because when everyone’s unique story is celebrated, we’re able to connect, create and innovate But I had the inopposite real and meaningful ways. experience I really had a good experience Intro Employees Communities Customers Content Suppliers Awards AT&T D&I Annual Report 2019 9
OW TO REACT TO TO REACT TO OW MENTAL HEALTH.” MENTAL AS LEADERS, WE KNOW SHOULD H AND SUPPORT WHEN PEERS OUR TO THEY COME THEIR ABOUT US “
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At W T Today Intro Employees Communities Customers Content Suppliers Awards AT&T D&I Annual Report 2019 10 USA only USA
drives
VETERANS* LGBTQ+ INDIVIDUALS* LGBTQ+ INDIVIDUALS WITH WITH INDIVIDUALS DISABILITIES* 2,879 5,354 13,094 *As self-identified via AT&T self-identifiediCount.*As AT&T via people
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GLOBAL Workforce Demographics Workforce
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U.S. EMPLOYEES U.S. U.S. EMPLOYEES U.S. 1 1 Workforce Demographics Demographics (Cont.) (Cont.) Workforce Workforce Intro Employees Communities Customers Content Suppliers Awards AT&T D&I Annual Report 2019 12
#ICOUNT PROGRAM.” MENTAL DISABILITY MENTAL NO QUESTION, THERE’S AND ILLNESS MENTAL OUR IN DISABILITIES I IDENTIFY AS MYSELF James Lynch Vice President of Communications for AT&T Communications STILL A STIGMA ABOUT WHY THAT’S SOCIETY. A PERSON WITH A A PERSON WITH THROUGH AT&T’S “
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. EVERYONE LEFT EVERYONE WITH A RENEWED COMMITMENT THE NEXTTO 50 YEARS OF ANDSERVICE BEYOND centered on celebrating NETwork BICP’s last last BICP’s NETwork celebrating on centered 50 years, it alsoeveryone left in attendance with commitment a renewed the next to 50 service of years and beyond.
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Our COMMUNITIES of And each communities. our in rooted are Our stories individual and assets. needs unique its has why, own That’s communities our in communities to back giving to dedicated are we a company, as ways. impactful, supportive and innovative
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OMMON PURPOSE OGETHER, WE OGETHER, BECAUSE THEY BECAUSE ARE PULLED A TOGETHER BY C MISSION. AND T CAN CHANGE STATISTICS AND LIVES.” AT&T AND ARE ONEGOAL GREAT PARTNERS “
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OUR EMPLOYEES’ SPIRIT OF THE HEART OFSERVICE IS AT THEIR EXTENDING COMPANY, OUR IMPACT BEYOND THE WORKPLACE IMPACT AND DEEP OUR INTO COMMUNITIES. BELIEVES IS SPECIAL AT&T BECAUSE IS IT INSPIRED AND LED EMPLOYEES, WHOBY BEST KNOW WHERE AND HELP TO HOW THEIR WITH JOINING BY COMMUNITIES. TO COMMUNITY ORGANIZATIONS PROBLEMS,SOLVE EMPLOYEES SHOW THEY HOW BELIEVE IN THE COMMUNITIES.” OUR OF FUTURE Charlene Lake Social – Corporate SVP Responsibility & Chief Officer Sustainability “
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gay, and
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Intro Employees Communities Customers Content Suppliers Awards AT&T D&I Annual Report 2019 37
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SALES REPS...ITSALES A BIGMAKES IMPACT...” IT’S THE SMALL BILINGUAL OUR DETAILS, LIKE DETAILS, PUTTING ‘HABLO ON THE ESPAÑOL’ OF NAMETAGS “
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S A Intro Employees Communities Customers Content Suppliers Awards AT&T D&I Annual Report 2019 49
ogether, AT&T and DIRECTV are committed to inclusion and keeping all of of all and keeping inclusion and DIRECTV to committed are AT&T ogether, diverse to content rich deliver home. We call we wherever to connected us
shop and play by being a part of their community. a part being by community. their of andshop play supermarkets, in 2019 we continued to reach out to our customers where they live, live, they where customers our out to reach to continued we 2019 in supermarkets, advertising to street teams that speak their language at Korean and Japanese and Japanese at Korean language their speak that teams street advertising to we do our best to make home only a remote control away. From culturally relevant relevant culturally From away. control home only a remote make best do our to we remains the same – we understand you, your culture and your language and therefore and therefore language and your culture understand your the same – we you, remains online videos showcasing how we bring our customers closer to home, the message home, the message to closer customers bring our we how showcasing online videos email campaign featuring our diverse international programming packages, or our our or packages, programming international diverse our featuring campaign email relevant manner remains integral to the way we communicate with them. Be it an communicate we the way to integral remains manner relevant Our commitment to reaching out to our consumers in a meaningful and culturally and a meaningful in culturally consumers our out to reaching to Our commitment packages to add-ons, our customers can choose from an array of over 70 options. 70 over of an array add-ons, from to choose can packages customers our Korean, Vietnamese, Japanese, Chinese, Portuguese, Russian and Italian. From base base and Italian. From Portuguese, Russian Chinese, Japanese, Vietnamese, Korean, communities, offering a range of programming not only in Spanish but also in Tagalog, butin also Spanish onlyin not of programming range a offering communities, International
Programming T a dream he pursued his wholeIntro Employees Communities Customers Content life one of the biggest challenges aren’t a lot of people that look like me never abandonedOur his dream Suppliers Awards CONTENT 50 AT&T D&I Annual Report 2019 2019 AT&T Report Annual D&I meeting came withWe’re not interested in telling the nosame old stories. That’s guarantees why we focus on diverse content made by diverse creators. Because when everyone gets to create, more people get the chance to it was just thesee themselves opportunity in the stories we tell. get out of his shell and not to hold back Intro Employees Communities Customers Content Suppliers Awards AT&T D&I Annual Report 2019 51
EEDED LAND TO HIS WITH NO GUARANTEES, THE JUST WAS IT BUT DORTCH OPPORTUNITY N GIGFIRST AS A STAFF WRITER ON THE HIT SERIESTNT “CLAWS.” THAT MEETING CAME THAT “
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S Truly a Hollywood Story! Truly Angeles in 2008. But making it in L.A. is tough, even
After D Intro Employees Communities Customers Content Suppliers Awards AT&T D&I Annual Report 2019 52
is a fearless, fearless, a is
talent and voices in scripted scripted in voices and talent community, Stage 13 13 Stage community, original content brand brand content original inspired of generation series groundbreaking and unscripted storytelling.and unscripted STAGE 13 STAGE showcasing a new within the Warner Bros. Bros. within Warner the To help promote this this promote help To It was moderated by Stage 13 Creative Executive Executive Creative 13 Stage It moderated by was partnered with the BRG OUT to host a premiere event event partnered host premiere a with OUT BRG the to by Executive Producer Jim Parsons and creator Ryan Jim and Parsons creator Executive Producer by Hundreds of people attended the event, including the the including event, attended the people of Hundreds complete with an introduction a cocktailcomplete reception; at the Stephen J. Ross Theater on the Warner Bros. lot. on the Warner Theater J. Ross at the Stephen actress Punam Patel, Executive Producer Eric Norsoph, Eric Executiveactress Patel, Producer Punam 13. at Stage and Mack, Content Chris Scripted Head of series’ cast, creators and WB employees. The event was was series’ and The WB employees. cast, event creators O’Connell; and a panelO’Connell; with Ryan, Director Anna Dokoza, Andrew Veeder. Andrew
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P Doom Patrol Intro Employees Communities Customers Content Suppliers Awards AT&T D&I Annual Report 2019 55
PEOPLE SEE TO REPRESENTATIVES DIFFERENT WAY BE A BEAUTIFUL SEEN BEFORE.” SEEN ON SCREEN IN A AND JUDICIAL THAN WE’VE THAN THING FOR THING THEIR POLITICAL ...IT’S GOING TO
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READ FULL STORY READ FULL STORY EIGHT TRANS AND NON-BINARY PEOPLE ON PERSONAL STYLE fashionFor many, allows pass, us to and removedemarcations to of a gender assigned us. to For others, it’s opt a way to out, ask to questions, curate to whole a new gender away from a binary. CNN’S EQUALITY TOWN HALL TOWN CNN’S EQUALITY On October 11, National Coming CNN Out partnered Day, with the Human Rights Campaign host to a televised town hall. During the lesbian, questions on answered candidates Democratic 2020 event, queer issues. and transgender bisexual, gay,
READ FULL STORY READ FULL STORY HOW THE STONEWALL RIOTS INSPIRED TODAY’S Stonewall galvanized a generation of activists into forming a movement. rights civil mass Today’s LGBTQ activists LGBTQ Today’s follow a long line of people who dedicated their lives changing to the way the world sees members of their community. And the fightfor equality is far over. from CELEBRATIONS PRIDE COURAGE AND SACRIFICE: 6 ACTIVISTS BEHIND LGBTQ PROGRESS
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CNNPride & Progress Intro Employees Communities Customers Content Suppliers Awards AT&T D&I Annual Report 2019 57
READ FULL STORY READ FULL STORY HOOP DREAM TO DEFY SKEPTICS DREAM TO HOOP International Federationof Basketball (FIBA) – the sport’s defied stereotypes. She helped lead the campaignto get the governingbody change – to its rules. VINTAGE PHOTOS SHOWVINTAGE THE UNSUNG HEROES OF THE U.S. SUFFRAGE MOVEMENT A comprehensive exhibition that highlights the figures key and moments in the decades-long fightfor women’s voting rights. Throughout her career, Asma Elbadawi has challenged and and challenged has Elbadawi Asma career, her Throughout “QUEEN ASMA OF THE ELBADAWI LIVES BALL” OUT
READ FULL STORY READ FULL STORY WHAT EXACTLY IS EXACTLY INTERNATIONALWHAT WOMEN’S DAY? International celebrate world the around 8, countries March Every The day notWomen’s Day. only recognizes achievements made by women, but also brings awareness the to obstacles that still stand way. their in In the U.S. Hispanic economy, women long have earned some of the lowest wages among women – but there now, are signs they could start catch to up quickly. THE FUTURE OF THE AMERICAN ECONOMY IS HISPANIC FEMALE AND
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S Watchmen Intro Employees Communities Customers Content Suppliers Awards AT&T D&I Annual Report 2019 61
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EXPERIENCE HAS BEEN COURAGEOUS BECAUSE IT HAS GIVEN US AGENCY TO ALL CREATE REALLY OUR OWN AND STORIES NARRATIVES.” Malakai “Postmarked” Director, EVERYTHING ABOUT THIS “
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and AT&T TV NOW to help them grow grow TV them help to NOW and AT&T a S Th “ and sees its potential. WilsonIntro Employees Communities Customers Content Suppliers provide excellent customer service create jobs in underserved communities Our invested in small businesses Awards SUPPLIERS 63 AT&T D&I Annual Report 2019 2019 AT&T Report Annual D&I and minority-ownedDiversity is core to who we are at AT&T. That’scompanies why we prioritize and we’re notidentifying stopping and doing business with diverse suppliers. anytime $3 billion in black communities Powering One Supplier’s Success Story Intro Employees Communities Customers Content Suppliers
hen Mark Wilson sees an old, committing to spend $3 billion in black W empty mall in an underserved communities by the end of 2020. community, he looks past its “The support that AT&T is willing to shuttered stores, vacant parking lots and give to diverse-owned companies like abandoned food courts, and sees ours is critically important and can be WE HAVE A GOAL its potential. transformative,” Wilson says. He says that’s Wilson started his Atlanta-based call especially true because AT&T sticks around. RIGHT NOW AS A center service, Chime Solutions, with two Having worked with Wilson for over two intentions: Provide excellent customer decades now, we’ve been able to make a COMPANY OF TRYING service and create jobs in underserved lasting impact on his company. communities. To best position his Because of the clout that comes from company to fulfill that mission, he got TO CREATE 10,000 partnering with a Fortune 500 company creative in choosing a site for his business,
like AT&T, Wilson says his business has Awards repurposing an old, empty shopping JOBS AROUND THE grown at a healthy rate. For Chime mall in South Atlanta – an area with Mark Wilson Solutions, that means expansion to historically high unemployment rates – CEO, Chime Solutions U.S., AND WE CAN new cities across America, and more and transforming it into a state-of-the-art jobs in underserved black and brown call center. “The whole idea was to try to neighborhoods. The company has already ONLY GET THAT DONE 64
bring life back into the community,” he 2019 AT&T Report Annual D&I transformed another abandoned shopping “ says. “And we have created about 1,500 mall in Dallas, and an office park with mall- WITH RELATIONSHIPS jobs so far.” like qualities in Charlotte. Many of those 1,500 jobs are the result of “We have a goal right now as a company LIKE THE ONE WE AT&T’s partnership with Chime Solutions. of trying to create 10,000 jobs around the For more than 50 years, AT&T has invested U.S., and we can only get that done with HAVE WITH AT&T.” in small businesses and minority-owned relationships like the one we have companies. And we’re not stopping any with AT&T.” time soon. We’re ramping up support by Intro Employees Communities Customers Content Suppliers Awards AT&T D&I Annual Report 2019 65
Rachel Kutz Vice President, Strategic Global AT&T Initiatives, &Connections Supply Chain WE STRIVE TO MAKE TO WE STRIVE AND MEANINGFUL THE ECONOMICTO GROWTH OF DIVERSE MEASURABLE CONTRIBUTIONS AND COMPANIES COMMUNITIES.” “
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MBE – MINORITY BUSINESS ENTERPRISES BUSINESS MINORITY – MBE WBE – WOMEN BUSINESS ENTERPRISES ENTERPRISES VETERAN BUSINESS DISABLED – DVBE BISEXUAL, TRANSGENDER, GAY, LESBIAN, – LGBTQ+ ENTERPRISES QUEER BUSINESS + ENTERPRISES VETERAN BUSINESS – VBE ENTERPRISES BUSINESS DISABLED – DBE 5M 4M $ $ 9.2B 9.2B 4.5B 4.5B 67M $ $ $ 337M 337M Diversity Spend $ 1
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Supplier diversity and sustainability spend and performance excludes excludes performance and spend sustainability and diversity Supplier SPENT IN 2019 BUSINESSES WITH CERTIFIED OWNED BY MINORITY WOMEN, SERVICE-DISABLED VETERANS, LGBTQ+ PEOPLE, VETERANS AND PEOPLE WITH DISABILITES 1 data detailed reflects the GlobalactivitiesConnections AT&T of the Communications. AT&T within organization Chain Supply and content and programming spend. The management approach and
14.2B $ Intro Employees Communities Customers Content Suppliers Awards AT&T D&I Annual Report 2019 67
he Supplier Diversity team also mentored mentored also Diversity team he Supplier form of focused matchmaker sessions and and sessions matchmaker focused of form discussions. roundtable T several through minority owners business third-party and capacity- mentorship supplier continued we Additionally, building programs. diversity & inclusion, promote to work our minority on those emphasis with special the production in and involved businesses the last several For space. post-production led the Studio has WarnerMedia years, majorstudios of an affiliation Collaborative, at identifyingaimed the and promoting the media in businesses diverse of inclusion and entertainment effort This industry. has an industry-wide of the creation in resulted production directory, supplier diverse all studios. by use for available
n 2019, the WarnerMedia Supplier Supplier the WarnerMedia n 2019, its continued effortsDiversity team
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