DONALD F. BLEJWAS [email protected] Devon, PA Linkedin.Com/In/Donald-Blejwas 610.247.6972
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DONALD F. BLEJWAS [email protected] Devon, PA linkedin.com/in/donald-blejwas 610.247.6972 INFORMATION TECHNOLOGY LEADER Over 20 years of software product leadership with a proven track record of delivering highly effective solutions to market. Expertise: . Web/Cloud Product Development, Delivery, Management and Leadership, Systems Strategy . Executive Level Communication, Team Development, Stakeholder, Budget and Change Management . Broad industry exposure: Aerospace, e-Commerce, Chemical, Education, Federal Government, Financial Services, Healthcare, Legal, Life Sciences, Media, Professional Services, Retail, Telecommunications and Transportation Education: M.S. ▪ Telecommunications and Networking ▪ University of Pennsylvania (SEAS/Wharton) ▪ 1997 B.S. ▪ Information and Decision Systems (minor Business Administration) ▪ Carnegie Mellon University ▪ 1994 Leadership Development Program (LDP) graduate ▪ Lockheed Martin Corporation ▪ 1995 Project Management Professional (PMP) certified ▪ Project Management Institute (PMI) ▪ 2001 PROFESSIONAL EXPERIENCE ePlied Solutions, LLC, Devon, PA August 2011 – Present Chief Technology Officer – ePlied is a product development and management consulting firm specializing in the delivery of innovative Web/Cloud based technology solutions Engagement highlights: X1 Entertainment Operating System 2 years, team size: 40 . Drove product development and delivery of next generation software platform for High Speed Data devices . Top priority X1 initiative . Delivered new Cloud based interactivity between agents and customers improving service and reducing costs Instituted agile delivery processes and technologies reducing customer updates from 6 months to 1 week Platform rolled out ahead of schedule and successfully reaching over 1.5M paying customers in < 6 months Platform foundational to Comcast’s push into new competitive markets such as IP video and IOT First High Speed Data platform to be delivered under the X1 delivery and operational venue Comcast Business Automation and Security 1 year, team size: 25 . Part of the entrepreneurial New Businesses team focused on home security (Xfinity Home) and IOT . Built and directed BSS/OSS system strategy for a new business grade automation and security product . Product management required building joint leadership between residential Xfinity and Comcast Business teams Proposed strategy saving an estimated minimum 500K in delivery costs Project is delivering new levels of automation and information exchange across all operational functions and digital channels such as bill pay, e-contracts, sales, e-commerce, remote agent troubleshooting of customer devices and near real time communication via mobile applications Comcast Business Transformation 2 years, team size: 30 . Defined technology strategy and delivery roadmaps enabling the first customer/care self-service over the Web . Drove product development and delivery of a transformational Web based 360 degree view of customer data . Spearheaded the accelerated delivery of Comcast’s first successful use of Interactive Trouble Guides (ITGs) . Portfolio of projects delivered utilizing highly efficient agile based methods and processes Project budget of 20-30M dollars with projected combined revenue and cost savings of 100+M over 3 years ITG delivery paved way for risk adjusted implementation across other key business units Turnberry Solutions, Blue Bell, PA May 2009 – July 2011 Healthcare Practice Director – Turnberry Solutions is an IT Professional Services firm with a proven track record of delivering large-scale Portal, Business Process Management (BPM), and Software Integration projects . Member of the leadership team responsible for the direction and growth of the software solutions business DONALD F. BLEJWAS Page 2 610.247.6972 ■ [email protected] ■ linkedin.com/in/donald-blejwas ePlied Solutions, LLC, Wayne, PA (Product/Service Business) February 2006 – April 2009 Principal – Founded a start-up venture to serve the retail industry. The B2B SaaS based brand and product content platform was designed for use by corporate buyers. Worked with Executive Vice President and staff of GSI Commerce, Inc.’s merchandising department to understand key processes, systems, planning and logistics. Developed a formal business plan and financial model . Led market research, directly contacting more than 50 prospective customers . Developed a fully functioning product prototype . Pursued venture capital and presented the business opportunity to VC organizations Radian Guaranty, Inc., Philadelphia, PA August 2004 – January 2006 Product Leader – Fortune 1000 financial guaranty and Mortgage Insurance (MI) provider . Assembled a geographically dispersed team of 35, directed and delivered a 5M dollar next generation MI system Increased time to market establishing new business by 50% resulting in additional projected revenue capture of 10-20M dollars per year Reduced system TCO by 25% equating to a savings of 750 thousand dollars year 1 alone Developed disaster recovery capabilities and plans Drove the development of a Service Oriented Architecture (SOA) which became the technology backbone for all business systems such as HR, payroll, claims and further MI growth . Led the development turnaround of a trading partner interface subsystem for a 25M dollar contract underwriting system. Worked directly with executive stakeholders and external trading partners such as Bank of America, Fannie Mae, Freddie Mac and Wells Fargo Completed external trading partner integration 3 months ahead of planned schedule Returned and completed project on original schedule and budget MenuCourt, Inc., Wayne, PA June 2002 – July 2004 Co-Founder and Vice President - MenuCourt, Inc. is a leading provider of Web-enabled e-Commerce ordering technologies for the take-out and delivery restaurant industry . Developed business plan, overall company vision and marketing strategy . Instrumental in SaaS based product concept, design and development direction . Headed all client facing activities including marketing and new business development Signed 12 new clients in 3 months Orchestrated and conducted key presentations at McDonald’s, Subway, Cosi and Marathon Grill Answerthink, Inc., Conshohocken, PA May 1999 – September 2002 Senior Manager - Answerthink, Inc. is an integrated consulting and technology enabled solutions firm focused on the internet and Web enabled e-Commerce marketplace . Program managed a multi-system integration project for The Hackett Group. Assembled a multi-discipline team of resources from Answerthink’s Integrated Marketing, Business Intelligence and Technology Integration groups. Expanded sales of best practices subscriptions by 20% . Managed the design and development of a Web-based campaign management and direct marketing platform for Rohm and Haas, Inc. Worked with sales staff to understand and present opportunity points where the infusion of a Web-based approach could improve the capture and subsequent conversion of client business. Increased qualified sales leads by 10% in 3 months . Managed the development of a Web-based business process outsourcing application for Leapsource, Inc. Presented and personally sold the project to the client. Assembled a team and designed an innovative solution to dynamically alter user interface appearance and functionality based upon login credentials. Project was completed 1 month ahead of schedule and 10% under budget DONALD F. BLEJWAS Page 3 610.247.6972 ■ [email protected] ■ linkedin.com/in/donald-blejwas Group Cortex, Inc., Philadelphia, PA (acquired by Answerthink) February 1998 – April 1999 Practice Leader – Acquired by Answerthink, Inc., Group Cortex, Inc. was an information technology start-up specializing in the development of custom internet and intranet based solutions for clients . Managed the design and development of an e-Commerce site offering the Web’s first universally accepted gift certificates and pre-paid debit cards for E-Count, Inc. Company leveraged solution to partner with major corporations like Amazon.com, Microsoft and Travelocity E-Count, Inc. was acquired by Citi in March 2007 for an estimated $200+M dollars to strengthen the firm’s cash management offering. Managed the development for a leading B2C e-Commerce Web site for VWR Scientific Products, Inc Site consistently generated over 1M dollars per month in revenue Lockheed Martin Corporation, King of Prussia, PA April 1994 – January 1998 Technical Leader - Lockheed Martin Corporation is a firm engaged in the research, design, development, manufacture and integration of advanced technology systems and products for government and commercial customers. Hired into Lockheed Martin Corporation’s exclusive Leadership Development Program (LDP). Led the development of a nationwide collaborative Web-based intranet application supporting a multi-billion dollar top secret government contract First corporate application to implement secure multi-site modules such as calendaring, file sharing and interactive whiteboard. Led a 500k re-architecture of a 300+ host multi-platform computer network Project significantly increased network bandwidth capacity through the upgrade of servers, backup system and the transition from shared to switched Ethernet technology . Led the development of a requirements management software application for a $500M government contract Application substantially increased productivity by allowing the requirements development and analysis teams to electronically