in BurberryGroupplc. goods throughamajorityshareholding services throughExperianandluxury customer relationshipmanagement Retail Group,informationand merchandise retailingthroughArgos group. Itsactivitiescomprisegeneral GUS isaretailandbusinessservices overview Group Key events of the year the of events Key pi a etme coe November October September May April acquisition programme acquisition affiliate ongoing in bureauxcredit affiliate regionalthreeacquires America North Experian April 7 business care customer and Reality,logistics UK the with together Sweden, and Ireland UK, the in businesses shopping home of disposes GUS May 27 becomes operational becomes Barton at centre distribution central Argos September 26 Italy in first its Milan, in store opens Burberry September 10 miHome range, furnishings home new introduces Homebase September 5 Holland and the Republic of Ireland. of Republic the and Holland UK, the in people 44,700 employs ARG business. the across capability multi-channel provide to and services share to scale, purchasing improve and integrate to strength and size its leveraging by markets its leads ARG leading brands: leading market its through this provides ARG options. delivery home and websites catalogues, stores, of combination award-winning and unique a through convenience and value choice, delivers It retailer.multi-channel multi-brand, UK’sthe is leading (ARG) Group Retail Argos retailing merchandise General Group Retail Argos card launched card store Homebase October 8 businesses certification flood and service tax estate real Transamerica’sacquires associate, information estate real 20%-owned FARES,Experian’s October 2 and Homebase store cardsstore Homebase and Argos the including services, financial providing – Services Financial ARG Netherlands the in catalogue shopping home largest the Wehkamp– companies enhancement UK’sthe home of leading one – Homebase retailermerchandise UK’sgeneral the successful – Argosmost Business AwardsBusiness National Year’the the in of Business ‘National UK’snamed Experian November 12 retailers online of ranking European tops website Argos November 5 in profits in increase 44% with results, recordinterim reports GUS November 20 shares Burberry in liquidity improve to Burberry in stake 11.5% further sells GUS November 19 £163m for venture joint property in stake 50% its sells GUS November 17 UK. Nottingham, and California Mesa, Experian’sCosta in are headquarters countries. 60 than more in clients supporting people, 13,100 employs company The government. and property,utilities, leisure, e-commerce manufacturing, automotive, retailing, insurance, healthcare, telecommunications, services, financial including industries, diverse across clients 40,000 than more to partner strategic a become has Experian assets. and information personal their protect and manage understand, to consumers empowers also Experian its: leveraging by this does company The relationships. customer profitable manage and develop find, to organisations helps Experian solutions Information Experian ownership of core data assets data core of ownership solutions analytical develop to ability processes client managing in skills non-executive director non-executive a as Board GUS joins plc, HBOS at Banking Retail of Executive Hornby,Andy Chief January 21 ago year a than more 12% lines, 13,000 has catalogue Argos Spring/Summer New January 17 aur May January Southern Africa and employs 5,700 people. 5,700 employs and Africa Southern in industry retailfurniture the in stores of number by brand single largest the is Lewis stores. goods electronic and furniture upmarket 18 in Living Lifestyle under and stores electrical specialist 47 in brand Electric Best the under as well as stores,furniture 400 in brand Lewis the under trades business The products. financial associated with together credit, on mainly goods, electrical and household selling Africa Southern in retailer leading a is Group Lewis The retailing African South Group Lewis The Burberry’sits: arestrengths principal world. the around people 3,850 approximately employs company The world’sthe economies. in retailersleading key with partnerships through and outlets, and concessions stores,directly-operated 145 through sold areproducts Burberry world. the around consumers conscious style- to appeal which accessories, and clothing of range comprehensive a markets and designs Burberry goods luxury International Burberry double-digit growth double-digit of year third its profits, in increase 29% reports GUS May 25 growth opportunities growth geographic and product multiple channels distribution diversified appeal broad and recognition international positioning and history unique

Design and production by Accrue* The paper used for this report uses ECF (Elemental Chlorine Free) pulps supplied by manufacturers with environment-friendly and sustainable reforestation policies. The report has been printed using soya-based inks and the printing process conforms to ISO 14001. in BurberryGroupplc. goods throughamajorityshareholding services throughExperianandluxury customer relationshipmanagement Retail Group,informationand merchandise retailingthroughArgos group. Itsactivitiescomprisegeneral GUS isaretailandbusinessservices overview Group Key events of the year the of events Key pi a etme coe November October September May April acquisition programme acquisition affiliate ongoing in bureauxcredit affiliate regionalthreeacquires America North Experian April 7 business care customer and Reality,logistics UK the with together Sweden, and Ireland UK, the in businesses shopping home of disposes GUS May 27 becomes operational becomes Barton at centre distribution central Argos September 26 Italy in first its Milan, in store opens Burberry September 10 miHome range, furnishings home new introduces Homebase September 5 Holland and the Republic of Ireland. of Republic the and Holland UK, the in people 44,700 employs ARG business. the across capability multi-channel provide to and services share to scale, purchasing improve and integrate to strength and size its leveraging by markets its leads ARG leading brands: leading market its through this provides ARG options. delivery home and websites catalogues, stores, of combination award-winning and unique a through convenience and value choice, delivers It retailer.multi-channel multi-brand, UK’sthe is leading (ARG) Group Retail Argos retailing merchandise General Group Retail Argos card launched card store Homebase October 8 businesses certification flood and service tax estate real Transamerica’sacquires associate, information estate real 20%-owned FARES,Experian’s October 2 and Homebase store cardsstore Homebase and Argos the including services, financial providing – Services Financial ARG Netherlands the in catalogue shopping home largest the Wehkamp– companies enhancement UK’sthe home of leading one – Homebase retailermerchandise UK’sgeneral the successful – Argosmost Business AwardsBusiness National Year’the the in of Business ‘National UK’snamed Experian November 12 retailers online of ranking European tops website Argos November 5 in profits in increase 44% with results, recordinterim reports GUS November 20 shares Burberry in liquidity improve to Burberry in stake 11.5% further sells GUS November 19 £163m for venture joint property in stake 50% its sells GUS November 17 UK. Nottingham, and California Mesa, Experian’sCosta in are headquarters countries. 60 than more in clients supporting people, 13,100 employs company The government. and property,utilities, leisure, e-commerce manufacturing, automotive, retailing, insurance, healthcare, telecommunications, services, financial including industries, diverse across clients 40,000 than more to partner strategic a become has Experian assets. and information personal their protect and manage understand, to consumers empowers also Experian its: leveraging by this does company The relationships. customer profitable manage and develop find, to organisations helps Experian solutions Information Experian ownership of core data assets data core of ownership solutions analytical develop to ability processes client managing in skills non-executive director non-executive a as Board GUS joins plc, HBOS at Banking Retail of Executive Hornby,Andy Chief January 21 ago year a than more 12% lines, 13,000 has catalogue Argos Spring/Summer New January 17 aur May January Southern Africa and employs 5,700 people. 5,700 employs and Africa Southern in industry retailfurniture the in stores of number by brand single largest the is Lewis stores. goods electronic and furniture upmarket 18 in Living Lifestyle under and stores electrical specialist 47 in brand Electric Best the under as well as stores,furniture 400 in brand Lewis the under trades business The products. financial associated with together credit, on mainly goods, electrical and household selling Africa Southern in retailer leading a is Group Lewis The retailing African South Group Lewis The Burberry’sits: arestrengths principal world. the around people 3,850 approximately employs company The world’sthe economies. in retailersleading key with partnerships through and outlets, and concessions stores,directly-operated 145 through sold areproducts Burberry world. the around consumers conscious style- to appeal which accessories, and clothing of range comprehensive a markets and designs Burberry goods luxury International Burberry double-digit growth double-digit of year third its profits, in increase 29% reports GUS May 25 growth opportunities growth geographic and product multiple channels distribution diversified appeal broad and recognition international positioning and history unique

Design and production by Accrue* The paper used for this report uses ECF (Elemental Chlorine Free) pulps supplied by manufacturers with environment-friendly and sustainable reforestation policies. The report has been printed using soya-based inks and the printing process conforms to ISO 14001.