January 2017 To: Travel companies

Regarding change to handling of reserved seating ticket restrictions for “JR-KYUSHU RAIL PASS”

We thank you for your continuing support for the sales of the “JR-KYUSHU RAIL PASS.” The charges for seat reservations on limited express and other trains will be revised from the reservations for travel from March 4, 2017 onwards. In connection with this, there will also be some changes to the additional charges applied for the use of reserved seating with a JR-KYUSHU RAIL PASS over the limit for the number of reservations that can be obtained. Please update this information in your advertising materials and elsewhere. Regards

Details

1. Handling of restrictions on the number of times reservations can be obtained (Current) (1) Restriction on reservations 3-day pass: Up to 10 times 5-day pass: Up to 16 times (2) Handling of reservations over the restrictions It is possible to reserve seats by paying the additional charges shown below. - : 520 yen (Varies ±200 yen depending on time of year) - Conventional line limited express trains, Isaburo/Shinpei: 510 yen (Varies -200 yen depending on time of year) - Aso Boy! “Panorama Section” and “White Kuro Seat”: 720 yen (Same charge throughout year) - SL Hitoyoshi: 820 yen (Same charge throughout year) (3) Refund charges 330 yen (For both adults and children) * If the train operation is cancelled, a full refund will be given without charge. * If a passenger misses the train for which a seat reservation was made (hereinafter called the “designated train”), the reservation becomes invalid. No refund will be given. (4) Change of train - Before the designated train departs, it is possible to change a reservation once at the JR ticket counter (-no-madoguchi) at a station. - The additional charge for the train before the change will be compared with the additional charge required for the train after the change. If the amount already paid is insufficient, the extra must be paid. If the amount already paid is more than required, the excess amount will be refunded. (5) Handling of other cases - If a reservation ticket is lost, the excess amount required to board the train must be paid again. In this case, it is not possible to use the seat originally reserved. 2. Change to additional charge for the use of reserved seating in excess of the restrictions on the number of reservations obtained

For reservations for travel from March 4, 2017 onwards, the additional charges for the use of reserved seating in excess of the restrictions on the number of reservations that can be obtained will be changed as follows. * Child prices are for children aged from 6 to 11 years. (The same as the classification for the JR-KYUSHU RAIL PASS)

(1) Kyushu Shinkansen *No change From Date of travel Classification Current 4th March

Mar. 21 to Apr. 5, Apr. 28 to May 6, Jul. 21 to Adult 720 yen 720 yen Aug. 31, Dec. 25 to Jan. 10 Child 360 yen 360 yen

Jan. 16 to end of Feb., June, September., Adult 320 yen 320 yen Monday to Thursday from Nov. 1 to Dec. 20 (Except Japanese national holidays, the day before Japanese national holidays and Child 160 yen 160 yen substitute holidays) Adult 520 yen 520 yen All other periods Child 260 yen 260 yen

(2) Conventional line limited express trains *Change to Adult 520 yen/Child 260 yen throughout year From Date of travel Classification Current 4th March Jan. 16 to end of Feb., June, September., Adult 310 yen 520 yen Monday to Thursday from Nov. 1 to Dec. 20 (Except Japanese national holidays, the day 150 yen before Japanese national holidays and Child or 260 yen substitute holidays) 160 yen Adult 510 yen 520 yen All other periods 250 yen Child or 260 yen 260 yen

(3) Aso Boy! “Panorama section” and “White Kuro Seat” From Date of travel Classification Current 4th March Adult 720 yen 730 yen Days of Aso Boy! operation 360 yen Child 360 yen or 370 yen

(4) Isaburo/Shinpei *Change to Adult 520 yen/Child 260 yen throughout year From Date of travel Classification Current 4th March Jan. 16 to end of Feb., June, September., Adult 310 yen 520 yen Monday to Thursday from Nov. 1 to Dec. 20 (Except Japanese national holidays, the day before Japanese national holidays and Child 150 yen 260 yen substitute holidays) Adult 510 yen 520 yen All other periods Child 250 yen 260 yen

(5) SL Hitoyoshi *No change From Date of travel Classification Current 4th March Adult 820 yen 820 yen Days of SL Hitoyoshi operation Child 410 yen 410 yen