For Members of The Order of United Commercial Travelers of America A Fraternal Benefit Society UCT.org Spring 2016

UCT Winter Hockey Festival celebrates its fifth anniversary

Visit UCT’s new fraternal advocacy page and help support House Congressional Resolution 19

2016 UCT convention headed to Louisville Helping Special Hockey Programs UCT Gives Back to UCT GIVES BACK withAGAIN! a video Special Hockey – again! contest to award $15,000! hanks to the overwhelmingly Tpositive response to UCT Gives the 2015 UCT Gives Back to Special Hockey Back to special video contest, we’re education sponsoring another video contest for special hockey programs programs in 2016. Speaking of video contests, As before, the UCT Gives Back to an almost identical contest Special Hockey first-place winning worth $15,000 will be held team will be awarded $10,000, and the in 2017 for schools, colleges second-place winning team will receive $5,000! The contest is open to and universities in North special hockey teams in the U.S. and America with special education Canada. programs. Submissions for UCT Gives It’s easy to enter: Back will be collected Feb. ●● Create a short video up to 2 ½ 15-March 15, 2017, and We will accept submissions Oct. minutes long finalists will be posted on 1-31, 2016. The top 10 finalists will be March 27, with voting taking ●● The video doesn’t need to be posted on our Facebook page at professionally filmed - use a video www.facebook.com/UCTinAction on place until midnight on April camera or Smartphone and keep it Nov. 7, with voting taking place until 21. The winners will be simple! midnight on Dec. 2. The winning teams announced on April 22 and the ●● Explain how the $10,000 would will be announced on Dec. 3 and cash prizes will be awarded help your program and what UCT awarded the $10,000 first-place and in May. means to you $5,000 second-place cash prizes in December. Watch for more details and ●● Video finalists will be posted on So get your cameras ready and start promotional information to UCT’s Facebook page for followers working on your videos today! Watch come. In the meantime, start to vote on the winners, and you for more contest details and rules can VOTE once per day. thinking about schools in your coming soon. area that could use $10,000 and/or $5,000 to help their Contact Jen Szymczak at [email protected] or at special education programs! 800.848.0123 x207 with any questions.

NO PURCHASE NECESSARY. Open to legal residents of the 50 United States, D.C. (void in Puerto Rico) and Canada (excl. Quebec). Must be 18 or older (U.S.) or age of majority (Canada) to enter. One first-place prize of US $10,000 for your team, and one second-place prize of US $5,000 for your team is available to be won. Limit one entry per person per team. Odds of winning the prize depends on the and caliber of eligible submissions and the number of votes received. Math skill-testing question required in Canada.

2 the Sample case | Spring 2016 Note from President Tom Hoffman

CT’s 2015-2016 membership year Uhas come to a close. Many thanks to all of you who wrote at least one new uct.org Volume 168, Number 1 IntSpringeractiv 2016e member this year and for going the contents extra distance to make a difference in Click & GO your communities across the U.S. and What’s Inside Canada. It has been a busy and productive year, and I have every 2 UCT Gives Back to Special Hockey – again! confidence the year ahead will be just as full of good works and success stories. 4 UCT convention heads to Louisville, Kentucky The 5th Annual UCT Winter Hockey Festival was held in February in very cool Bowling Green and Toledo, , 6 UCT Winter Hockey Festival hockey arenas. The two-day tournament brought together celebrates its fifth anniversary over 200 players from 22 special hockey teams for some 8 The value of volunteering – Part II fierce but friendly competition. Teams traveled from all over A Q&A with Community Outreach Managers Jen the U.S. and Canada, and UCT renewed our commitment to Szymczak and Keith Ward ASHA at the event by presenting a $15,000 check for 2016. Check out the details starting on Page 6. 10 Members in Action The UCT Kaye Trainer International Capital Campaign UCT members impacting their communities has raised nearly $60,000. We’ve donated a total of 25 Kaye 12 Texoma Council 90 in Denison, Texas wins UCT Trainers to various teams throughout North America. Other teams have been offered devices as more donations continue Photo Contest! to roll in. Read more about the campaign – and our new 13 Visit UCT’s new fraternal advocacy page and video designed to increase donations on Page 7. help support House Congressional Resolution 19 Our 2016 UCT convention will take place at the Hyatt Regency Downtown Louisville, Kentucky, July 3-6. Two 15 In Recognition/Membership Awards/ proposed amendments to the UCT constitution will be voted Past Regional President Deaths on at the convention, so make sure to familiarize yourselves with them. The amendments can be found on Page 5. In keeping with UCT’s commitment to improving Bonus Online Content communities and practicing compassion, the 7th annual convention community service project in Louisville will 16 Spring into volunteering! ® Service project ideas for makingOn the your cover: community The betterMORC benefit Kosair Kids Book Blast for kids up to age 12. Kosair Stars and the Michigan FAR Flyers Charities, based in Louisville, is a local organization that 17 You can help the May Ebattle. Tisdale it out on Scholarship the ice at the outdoor works to protect the health and well being of children in Fund help students rink at Ottawa Park Ice Rink in Kentucky and southern Indiana by providing financial Toledo during the 5th Annual UCT support for clinical services, research, pediatric healthcare 18 UCT celebrates employeeWinter promotions! Hockey Festival. education and child advocacy. We will be collecting new or Temperatures were frigid, but the gently used books for the charity’s reading program. Learn On the cover: The Detroit MORC Stars andplayers the Michigan were on FAR fire Flyers during battle two it more about Kosair Kids® Book blast on Page 4. out on the ice at the outdoor rink at Ottawadays Park of friendly Ice Rink competition. in Toledo during Get the “UCT Building Our Future” has been my theme this year. 5th Annual UCT Winter Hockey Festival. detailsTemperatures on Page were 6. frigid, but the We have come a long way since our founding in 1888, and players were on fire during two days of friendly competition. Get the details there are still challenges that lay ahead of us. We are on the on Page 6. right path for the good of our organization and the communities we impact. The Order of United Commercial Travelers of America Instituted Jan. 16, 1888 — Columbus, Ohio We wish Gorden and Judy Woodworth a productive year Home Office: 614.487.9680 Toll-free: 800.848.0123 Canadian Office: 403.277.0745 Toll-free: 800.267.2371 with safe travels. Board of Governors 2013-2014 Home Office Management Team It has been an honor and a privilege to meet so many President Thomas Hoffman, Pasadena, TX Chief Executive Officer Joseph Hoffman Vice President Gorden Woodworth, Dartmouth, NS Senior Vice President and CFO Kevin Hecker members across the U.S. and Canada. Kathleen and I thank Chairman of the Board David Burt, Lancaster, OH Senior Vice President, Chief Information Officer Ronald Ives Secretary-Treasurer Stephen Desselles, Baton Rouge, LA Vice President, Fraternal Sandy Shafer you for your support, encouragement and fraternalism. We Director Numan Loafman, Aledo, TX Director, Sales Justin Hamill Director Chris Phelan, Calgary, AB Director, Insurance Operations Jose Viri-Dunahue look forward to seeing you all in Louisville in July. Director Mary Applegate, Crawfordville, FL Director, Claims Dennis Lee Board Member Jerry Giff, Sudbury, ON Chief Agent for Canada Barry Spencer Board Member Glenn Suever, Quincy, MI Editor Linda Fisher Like us on Facebook UCTinAction Chaplain Thomas (Butch) Liebaert, Superior, WI Art Director David Knapp www.uct.org | the Sample case 3 UCT Convention in Louisville, Kentucky

Hotel registration The 2016 UCT convention will be here before we know it! This year’s convention will take place July 3-6 at the Hyatt Regency Louisville in Louisville, Kentucky. Room rates are as follows and are applicable three days prior and three days following the convention, based on availability: $109/night – single/double rooms $129/night – triple rooms $149/night – quadruple rooms

Reservations must be made by no later than June 8, 2016. You can book your reservations online at https://resweb.passkey.com/go/unitedcommercialtravelers. If you prefer to make reservations by phone, you can do so by calling 1.888.421.1442. Be sure to tell them you’re with UCT. Check out this year’s Self-parking with in/out privileges is available to UCT member hotel guests in the convention Hyatt Regency’s covered garage. The cost is $13 per day with a 30 percent discount. presentations!

On Sunday, Convention service project to immediately ® benefit Kosair Kids following Opening This year’s convention service project will benefit Ceremonies, you Kosair Kids® Book Blast for kids up to age 12. Based in can find out about Louisville, Kosair Charities works to protect the health Bridging the and well-being of children in Kentucky and Southern Generation Gap with Indiana by providing financial support for clinical keynote speaker and generational services, research, pediatric healthcare education, and child advocacy. We’re expert Phil Gwoke. On Tuesday calling on UCT members to help support this worthy cause’s reading program by there will be three presentations donating 1,500 NEW books to the blast. you won’t want to miss! From 8-9 UCT’s donation will help put books in the hands of children who otherwise a.m. Community Outreach might not have books of their own. Books will be distributed throughout the year Manager Keith Ward will talk about to Kosair Charities’ supported agencies. It’s Kosair Charities’ goal each year to volunteer opportunities for collect over 500 books – and to reach that goal the organization depends solely on members and the benefits derived donations. Some great places to shop for books at good prices include Walmart, from volunteering during his Meijer, Ollie’s Bargain Outlet, and Barnes & Noble, and Half-Price Books. UCT – What’s in it for Me? If you don’t plan to attend the convention but would like to donate, feel free to presentation and Sales Director send your donation payable to Kosair Charities to: UCT, Attn: Jessica Spring, 1801 Justin Hamill will discuss the value Watermark Drive, Suite 100, Columbus, OH 43215 by no later than June 15, 2016. of UCT insurance. From 9-10 a.m. you can catch the Member to Member panel discussion that will highlight three different UCT local councils and GIVE US A BREAK! how they have used community Regional and local councils and/or service projects, media, and social individuals that would like to sponsor media to build awareness of and a coffee break at this year’s convention reenergize their councils. Panel can do so by making a minimum members include Jessica Spring from Buckeye Council 2000 in donation of $100 by no later than June Columbus, Ohio; Sam Adams from 15. Signs recognizing each contribution Cape Breton Council 883 in will be displayed at the convention. Sydney, Nova Scotia; and Dianna Wolfe from Racine, Wisconsin The deadline for hotel reservations is June 8, 2016. For more details, Council 337. contact Ann Marshall at [email protected] or at 800.848.0123 x126.

4 the Sample case | Spring 2016 Tentative schedule 2016 Proposed Amendments to the UCT Constitution of primary events Proposed Amendment No. 1 fraternal member. A fraternal member shall Submitted by the UCT Board of Governors: have full rights and shall be considered UCT President Thomas Hoffman, a member a member in good standing. A fraternal Saturday, July 2, 2016 in good standing of San Jacinto Council member shall be required to pay a minimum Member Registration – Noon 915, Pasadena, Texas; UCT Chairman of amount annually of thirty dollars ($30.00) for Past International Presidents’ Reception and the Board David Burt, a member in good dues and member benefits. Dinner – 6 pm standing of Lancaster, Ohio Council 6; UCT Vice President Gorden Woodworth, a Proposed Amendment No. 2 Sunday, July 3, 2016 member in good standing of Scotia Council Submitted by Past International President GCA Officer’s Meeting – 8 am 838, Halifax, Nova Scotia; UCT Secretary- Jack Engel, a member in good standing of ISTA Officer’s Meeting – 8 am Treasurer Steve Desselles, a member in Fort Myers, Florida Council 900; Past Regional Past International Presidents’ Meeting – 8 am good standing of Baton Rouge, Louisiana President William Murphy, a member in good Member Registration – 9 am Council 499; Director Numan Loafman, a standing of William F. Murphy Jr. Council 762, member in good standing of Fort Worth Miami, Florida; and Past Regional President AMOB Officer’s Meeting – 9:30 am Downtown Council 934, Dallas, Texas; Lawrence Shafer, a member in good standing Interdenominational Church Service – 11 am Director Chris Phelan, a member in good of George E. Miller Sr. Council 695, West Palm Past International President Spouses’ standing of Calgary North Council 1015, Beach, Florida. Luncheon – Noon Calgary, Alberta; Director Mary Applegate, Past International President’s and UCT Board a member in good standing of Fort Myers, Explanation: Due to the changing times Member’s Luncheon – Noon Florida Council 900; UCT Board member and the fact that UCT is exploring options Standing Committees Meeting Room – Noon Jerry Giff, a member in good standing of to recruit younger members, as well as Canada Caucus – TBA Sudbury, Ontario Council 1051; and UCT concerns that UCT have a plan in place for May E. Tisdale Committee Meeting – 1 pm Board member Glenn Suever, a member succession from within, it is felt that we may UCT Charities Reception* – 3 pm in good standing of Coldwater, Michigan have to look beyond our current list of past AMOB Reception Meeting – 4 pm Council 452. regional presidents to fill Board positions Memorial Service – 6 pm going forward. Official Opening – 7 pm Explanation: UCT is exploring options to This amendment would allow for the increase interest and grow membership. election of a member who has been active Monday, July 4, 2016 Lowering of the age requirement for either at the traditional local council level Auxiliary Past Presidents’/Auxiliary Past FRATERNAL MEMBERSHIP only is being or allow any member who has served at Regional Presidents’ Breakfast – 7 am proposed as a way to introduce younger the regional level within their council or Past Regional Presidents’, Regional Presidents’ members to our organization. It is felt this region that have eliminated the position(s) & Regional Membership Directors’ amendment would help to attract younger of Sentinel and Page. It also provides for Breakfast* – 7 am members to get active at the high school transparency of the screening process. level and retain their membership and Standing Committees Meeting Room – All day continue with UCT as they go on to college. Current GCA Meeting – 8:30 am All states and provinces allow 16 and older Officers and Elections, Article IV, Section 7, – 8:30 am ISTA Meeting fraternal members. Page 26, Lines 10-11: May E. Tisdale Committee Meeting – 9 am No member shall be eligible to an elective Kathleen Hoffman’s Luncheon – 11:15 am Current office in the Supreme Council until the General Business Session – 1:30 pm Fraternal Membership, Article X, Section 6, member be a past grand counselor. Dixie Corner Caucus – 3:30 pm Page 35, Lines 10-16: Financial Update – 4 pm Any person of good moral character, Proposed Drummers’ Reception* – 6 pm not under 18 years of age, who is interested To amend Officers and Elections, Article IV, in the work of this order from a fraternal or Section 7, Page 26, Lines 10-11, to read: Tuesday, July 5, 2016 business promotion standpoint, may be a If, after reviewing all potential Standing Committees Meeting Room – All day fraternal member. A fraternal member shall candidates, and the Board Candidate General Business Session – 8 am have full rights and shall be considered Qualifying Committee finding there are Presentations: a member in good standing. A fraternal no past grand counselors running, or What’s in it for Me? member shall be required to pay a minimum not sufficient other candidates, other The Value of UCT Insurance amount annually of thirty dollars ($30.00) for candidates for the position of a UCT Board Member to Member Panel Discussion dues and member benefits member may be chosen from any council Social Hour – 6 pm member who has served as an officer at UCT Banquet - Hawaiian Style – 7 pm Proposed the local or regional level for three years To amend Fraternal Membership, Article X, or longer. Any criteria used by the Board Wednesday, July 6, 2016 Section 6, Page 35, Lines 10-16, to read: to screen candidates must be provided to Any person of good moral character, the Supreme Council Session body, and 2015-2016 Committees Breakfast* – 7:15 am not under 16 years of age, who is interested the final determination of who is elected General Business Session – 8:30 am in the work of this order from a fraternal or shall still rest exclusively with the voting * Invitation Only business promotion standpoint, may be a delegates to the Supreme Council Session.

www.uct.org | the Sample case 5 Helping Special Hockey Programs

UCT Winter Hockey Festival celebrates its fifth anniversary by heading back to the Bowling Green/Toledo area

n 2012 the UCT Winter Hockey Festival for athletes with developmental “Thank you for Iand intellectual disabilities kicked off in organizing a great Toledo, Ohio. Since that time the tournament! Our tournament has grown in size and players really recognition – and is a favorite among the enjoyed themselves special hockey programs that – playing on the participate. To celebrate the fifth annual outdoor rink was a winter hockey festival, the 2016 hit for all! It takes a tournament headed back to the Bowling lot of time and Green/Toledo area Feb. 13-14 as a energy to put on a featured event during Bowling Green’s tournament like this. You did an amazing Winterfest 2016. job.” – Renee Nelson, The festival brought together 23 ASHA Guelph Giants (American Special Hockey Association) and manager SHI (Special Hockey International) teams – some from as close as Bowling Green, Cleveland and Columbus, Ohio, and Detroit, Michigan, and some from as far away as Arlington, Virginia, Laurel, Maryland, and Guelph, Ontario. The festival featured nearly 400 players and two days of friendly competition at the BGSU Ice Arena in Bowling Green and Ottawa Park Ice Rink in Toledo. Opening Ceremonies, including a medaling ceremony for athletes conducted by the BGSU Men’s Hockey Team, took place on Feb. 13 at BGSU Ice Arena on the main ice. A social event for teams and families featuring food, drinks, shout-outs, giveaways, and a chance to high- five the Toledo Walleye team as they hit the ice took place at the Toledo Walleye hockey game “Thank you again for a at the Huntington Center following opening wonderful weekend. Our ceremonies. team had a blast! Also, UCT became the sponsor of ASHA in 2010 thanks for the raffle money. and is helping to promote special hockey nationally. To kick off the sixth year of That will come in handy. See sponsorship, UCT presented a $15,000 you in Valencia next year!” donation to ASHA at this year’s opening – Brian Damiani, Bucks ceremonies, bringing total contributions given County Admirals coach to over $105,000.

6 the Sample case | Spring 2016 “On behalf of the Ann Arbor Kaye Trainer capital Rockets, I would like to thank you and your crew for campaign expanding! the wonderful and CT kicked off our Kaye Trainer International Capital Campaign in 2014, with welcoming way you treated Ua goal of raising $200,000 or 80 Kaye Trainer devices to help special hockey our players during the athletes with developmental disabilities across North America safely learn to tournament. Our athletes skate. To date, UCT members have donated nearly $60,000 to the campaign! had a great time, and we We are expanding our campaign to companies and organizations outside thank you all!” – Jacqueline UCT in the hope that others will see the tremendous benefits the Kaye Trainer has opened up for these special athletes. Please help us promote the campaign Kaufman, Ann Arbor Rockets by sharing the video below so we can raise funds for all special hockey coach programs across the U.S. and Canada to receive Kaye Trainers. Thank you!! https://vimeo.com/152191794

A big THANK YOU to the UCT local councils, businesses and individuals that helped sponsor this year’s UCT Winter Hockey Festival!

Sudbury, Ontario Council 1051 Cincinnati, Ohio Council 2 Gem City Council 3, Dayton, Ohio Click to Lancaster, Ohio Council 6 see more River City Council 11, Portsmouth, Ohio photos at Parkersburg, West Virginia Council 35 Flickr Saginaw, Michigan Council 43 Janesville, Wisconsin Council 108 Hill City Council 130, Lynchburg, Virginia “The Michigan FAR Flyers Alliance, Ohio Council 261 would like to thank you for Elgin, Illinois Council 412 hosting a great tournament! Coldwater, Michigan Council 452 I know through past San Bernardino, California Council 532 experience all the hard work Salem, Ohio Council 590 that’s involved in putting on George E. Miller Sr. Council 695, West Palm Beach, Florida a tournament, and you did a Mount Nittany Council 729, State College, Pennsylvania great job. Thank you again Denton, Texas Council 792 for this experience that our Hammond, Indiana Council 857 players will always San Jacinto Council 915, Pasadena, Texas remember.” – Frank Taylor, Buckeye Council 2000, Columbus, Ohio Michigan FAR Flyers coach Destination Toledo Convention & Visitors Bureau Bowling Green Convention & Visitors Bureau BGSU Ice Arena Ottawa Park Ice Rink Green Bay Packaging, Inc. PVS Nolwood Chemicals Sean & Teresa Hardy Mike Howick & Allison Fox

www.uct.org | the Sample case 7 Giving Back to Our Communities The value of volunteering A with Community Outreach Managers Jen Szymczak and Keith Ward – Part II

n the winter 2015 issue of The Sample Case we sat down Iwith Community Outreach Managers Jen Szymczak and Keith Ward to talk about the value of volunteers and volunteering. Their perspectives, both professionally and personally, were interesting and enlightening – so much so that we’re continuing with Part II of the discussion in this issue. like UCT teach valuable job skills? professional position requires a certain Keith, your input on this is welcome amount of organization to be effective, What do you see as some of the as well. and every volunteer project requires personal benefits of volunteering? just as much organization as any job, so Jen: First of all, volunteering can volunteering is a great way to learn Jen: There are a ton of personal easily increase a person’s career organizational skills. benefits to volunteering! For example, options. A survey carried out by Volunteering can also help by volunteering you may be able to TimeBank through Reed Executive individuals build on skills they already develop or learn a new skill, generate a showed that: have and use them to benefit their sense of achievement and motivation, ●● 73% of employers would recruit a community – and themselves. Let’s say meet new people from different candidate with volunteer someone holds a successful sales backgrounds, and take time to experience over one without position, and they also raise awareness experience new things. for their favorite cause as a volunteer. Keith: I tend to look at the intrinsic ●● 94% of employers believe that They’re developing and improving their value of volunteering. When someone is volunteering can add to skills communication and marketing skills, working on a volunteer project, whether ●● 94% of employees who which makes them a more valuable it’s volunteering at the local food bank, volunteered to learn new skills had volunteer and employee. helping at the blood bank, participating benefited either by getting their in a charity walk, or working to raise first job, improving their salary, or Many studies claim that funds for any cause or charity, it just being promoted volunteering helps benefit makes them feel good. They feel as Even more, volunteering can volunteers’ mental and physical though they’re really making a increase the volunteer’s professional health. Do you agree with this, and difference in a person’s life or in their network and improve their social skills if so, why? community – and that’s a great feeling. and relationships – and it can teach them valuable job skills. I’d call that a Keith: I absolutely agree that Jen, you mentioned volunteering pretty good package of professional volunteering can be beneficial to a as a way to develop or learn new advantages. person’s health. First of all, the fact that skills. Can you talk a little about the Keith: I think you make some good they’re volunteering means that they’re professional advantages of points, Jen. Just because volunteer probably getting out of the house and volunteering? How can work is unpaid doesn’t mean the skills doing something physical. This doesn’t volunteering for an organization learned are basic. For instance, every mean that volunteering has to be

8 the Sample case | Spring 2016 strenuous, but it does mean that the Keith: I think it’s important that impact I’m making with my donations volunteer is engaging in physical they’re involved in the initial planning and/or time, it truly inspires me to want activity rather than sitting on the couch stages when a project is being decided to get involved and do more. watching TV. on so they can have input into the For example, I understand that I also believe volunteering allows project that’s chosen. Volunteers are at Ronald McDonald House Charities of individuals to be creative by thinking of their best when they’re working on a Central Ohio is 90 percent managed by different ways they can support causes project that means something to them, volunteers. Every maintenance person, or charities or organize volunteer something that they’re passionate front desk greeter, meal prep group, projects to benefit others. Being creative about. It just means so much more laundry attendant, and room cleaner are helps exercise the brain and medical when the project is important and even all volunteers. The House wouldn’t be studies have shown that the more personal to those involved. able to operate without its volunteers. exercise a person’s brain gets the longer Jen: I agree, Keith. I absolutely Nor would it be able to allow some it will stay healthy. So, absolutely, suggest finding the RIGHT volunteer house guests to stay for no charge if volunteering can help volunteers get opportunity. Volunteers need to figure they had to hire more staff. By taking and stay physically and mentally fit. out first whether they want to work the time to tour the house, learning this Jen: According to Harvard Health with adults, children, individuals with information and volunteering, I now Publications, “Helping others kindles disabilities, animals, etc. Also, do they see exactly who I’m helping and how happiness, as many studies have want to volunteer individually, with a I’m making a difference. demonstrated. When researchers at the spouse or friend, remotely or part of a Keith: My family has been touched Long School of Economics examined team? Finding the right volunteer significantly by cancer and heart the relationship opportunity can disease, so whenever there’s a chance between make all the to participate in an activity that volunteering and “When someone is working difference. And supports these causes that’s reason measures of on a volunteer project, once they’ve enough for me to get involved. I also happiness in a found the right have two nieces with intellectual large group of whether it’s volunteering at volunteer disabilities, and they inspire me to do American adults, the local food bank, helping opportunity, they whatever I can to provide activities for they found the at the blood bank, need to ASK all individuals with disabilities so they more people participating in a charity QUESTIONS! can participate in sports and social volunteered, the walk, or working to raise They need to activities just like anybody else. As I happier they know what is said earlier, the intrinsic value of were, according to funds for any cause or expected of them, volunteering is vitally important. This a study in Social charity, it just makes them and if they’re not volunteer work makes me feel good Science and feel good. They feel as comfortable about myself as a valuable human Medicine. though they’re really doing a task they being. I can’t imagine not doing it. Compared with making a difference in a need to let people who never someone know. volunteered, the person’s life or in their They can’t be odds of being community – and that’s a afraid to speak “very happy” rose great feeling.” up, make a FIND OUT MORE 7 percent among – Keith Ward change, or try those who something Have questions of your own for volunteer monthly different. Jen and Keith? Don’t hesitate and 12 percent for people who Ultimately, the most important thing is to contact them – they’ll always volunteer every two to four weeks.” to HAVE FUN, and to know that the That’s pretty impressive information. work they’re doing is helping someone make time for you! In addition to that, I believe or something in need. Jen Szymczak volunteering can increase self- [email protected] confidence, combat depression, help As Community Outreach you stay physically healthy, and offer a 800.848.0123 x207 Managers you spend a lot of time sense of purpose. There are really no working with volunteers, but both Keith Ward negatives that I can see. of you spend a good deal of your [email protected] own time volunteering. What 502.758.4280 Volunteers are donating valuable inspires you to volunteer? time, so it’s important that their volunteer experience is a positive Jen: I get inspired to volunteer when one. What steps do you think I know I’m making a difference. It also volunteers should take to ensure helps when I know the cause I’m they enjoy their time volunteering? supporting. By understanding the

www.uct.org | the Sample case 9 Impacting Our Communities Members in Action

Headland, Alabama Council 788 | Members Larry Loper, left, and Donna Loper, right, present a BIG check for $5,500 to a representative of Judson Baptist Association to purchase a cooler and turkeys for dinners for underprivileged individuals.

Jack Kidd Council 755, Saint John, New Brunswick | Member Willie Pugh helps students from Inglewood School create greeting cards for residents of two local special Buckeye Council 2000, Columbus, Ohio | A shout out to care homes and an independent living residence. The greetings were actually poems Council 2000 members for prepping and sending over 700 used composed by the students. greeting cards to St. Jude’s Ranch for Children’s recycled card program. St. Jude’s creates new holiday and all-occasion greeting cards from the cards sent to them. Recycled cards are sold to support St. Jude’s programs and services for abused, neglected and homeless children, young adults and families.

Nanaimo, British Columbia Council 1004 | The symbolic sound of shovels piercing the ground marks the start of construction of Eden Gardens, a new publicly funded, 130-bed, licensed residential care home for seniors and adults in need of round-the- clock care. Council 1004 was selected by Island Health to build and operate the new Regina, Saskatchewan Council 266 | Members Kathy facility following a public tendering process that invited local organizations to submit Chisholm, left, and Jean Thomas, right, deliver some of the proposals for the job. Great job, Council 1004! “survival baskets” the council assembled to Becky Cardinal at the Isobel Johnson Centre for victims of domestic violence. The council also put together baskets for individuals at My Aunt’s Place, a homeless shelter for women.

10 the Sample case | Spring 2016 Saginaw, Michigan Council | Members of Saginaw, Michigan Council 43 present a $1,000 check to a representative of the Michigan Make-A-Wish Program. The council Mile High Council 15, Denver, Colorado | Member Bev raised the funds through its annual charity fundraiser golf outing held in September. Straugh helps a student make a shopping bag from a recycled T-shirt. Council 15 members and local students made and distributed a total of 130 such bags to area food banks.

Baton Rouge, Louisiana Council 499 | Frontier Council 727, Cheyenne, Wyoming | Kudos to A big NICE JOB to the members of UCT’s Council 727 members who sponsored a winter coat and warm Baton Rouge, Louisiana Council 499 who clothes drive for the Wyoming Coalition for the Homeless. Fifty spent an evening supporting Louisiana coats and two large bags of clothing were collected. Pictured are Public Broadcasting’s fundraising efforts! Steve, left, from the coalition, and council members Greg and The group answered phones and emails, Brenda Ewald. created lots of UCT awareness throughout the evening, and helped LPB raise over Congratulations to the following $5,000. Not bad for an evening’s work! UCT home office employees who recently received promotions. Fraternal Council 380, Jackson, Ohio | Well-deserved everyone! Members Ruth E. Ruth and Judy Hamilton have their hands full with some of the Kevin Hecker, Senior Vice President, Chief Financial Officer & goods Council 380 collected for the Chief Risk Officer Jackson animal shelter. The council Ron Ives, Senior Vice President, Chief Information Officer donated toys, blankets and food, and the Sandy Shafer, Vice President, Fraternal shelter gave recognition to UCT on their Jose Viri-Dunahue, Director of Insurance Operations Facebook page. t Dennis Lee, Director of Claims Sylvia McBride, Supervisor of Client/Customer Service Lori Rutledge, Supervisor of Underwriting/New Business Sara Ermalovich, Claims Supervisor

www.uct.org | the Sample case 11 Texoma Council 90 in Denison, Texas wins UCT Photo Contest! BIG shout out to Texoma Every day UCT members make a difference in the lives of others in Council 90 in Denison, communities across North America. We Texas, the $500 winner want to let others know about the good A works your council engages in - that’s of the January-March quarter why we sponsor the photo contest. It’s of the UCT Photo Contest! simple, really. You send us your best photos of your council’s volunteer efforts Council members Jo Adams, Jan each quarter and, if your photo is chosen FIND OUT MORE Lackey and Lisa Linnebur joined other the winner, your council receives $500! members to assemble gift boxes for the Remember, you can submit up to five For more tips, take a look at Christmas Child project through photos per quarter. Submissions for the photo contest flyer on the Samaritan Purse. the April-June 2016 quarter are due by Members’ Area of our website The boxes were filled with a number April 30. You may submit photos from of child-friendly items and distributed to events taking place Jan. 1, 2016, at www.uct.org under UCT local children. through April 30, 2016. Photo Contest.

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All Home Service Plan Agreements are issued by HomeSure Services, Inc., except in the following states where they are issued by the Your Wallet Your Time Your Peace of Mind identified entity: in AL, AZ, FL, IL, IA, MA, NV, NH, NM, NY, NC, OK, SC, Helps you pay for large repair Eliminates the hassle of finding Gives you a plan and a partner TX, UT, VT, WA, WI and WY by HomeSure of America, Inc.; in CA by HomeSure Protection of California, Inc.; in VA and OR by HomeSure of and replacement costs.* qualified service providers. to deal with the unexpected. Virginia, Inc. Services are administered by Cross Country Home Services, Inc., OR CCB #202158, and provided by independent tradespeople/contractors. All Home Service Plans are registered marks TotalProtect offers an industry-leading 6-Month of Cross Country Home Services, Inc., Fort Lauderdale, FL 33355. Did you Know? Workmanship Guarantee on all covered repairs. Please see contract for actual terms and conditions; benefits may vary by state. Not available in all states; subject to sales tax where applicable. Cross Country Home Services, Inc. and United Commercial Travelers *See terms, conditions and limitations in your Service Agreement that you can review once we receive your enrollment request and send you your are non-affiliated third parties. materials. Covered items must be in good working order, with no apparent visual or operational malfunctions, on your Agreement effective date. $100 Product offered through UCT Insurance Agency, LLC, a wholly owned service call fee due at time of service. This fee is separate from the monthly plan premium. Non-covered and incidental charges may apply to certain subsidiary of United Commercial Travelers. repairs or replacements. If you cancel after the effective date you may be responsible for any costs associated with services performed during the term of your Agreement prior to cancellation. © 2016, Cross Country Home Services, Inc. All Rights Reserved.

12 the Sample case | Spring 2016 Visit UCT’s new fraternal advocacy page and help support House Congressional Resolution 19 CT is a fraternal benefit preserve the Congressperson to important tax ask for their member-society of the exempt status of support of the American Fraternal fraternals like UCT. resolution if they U haven’t already Alliance (the Alliance), which Join the Race to Advocacy done so. If they unites not-for-profit fraternal are already a benefit societies like UCT 100 Today! co-sponsor of the In keeping with bill, you might operating in 50 states, the District Works! this endeavor, The consider sending of Columbia and Canada. Alliance is them a letter supporting House thanking them for Each year members of fraternal Congressional their support, benefit societies, or fraternals, invest Resolution 19, which reaffirms the value which can be generated automatically millions of hours in community works and validity of the fraternal business from the site. and contribute millions of dollars to model. House Resolution 19 was Fraternal advocacy matters for UCT charitable programs supporting introduced in February 2015 and is and other fraternals like it. Please take a community service projects. Fraternals sponsored by Rep. Kind (D-WI) and moment to do what you can do to help provide insurance products and Rep. Paulsen (R-MN). The Alliance has by June 30. It’s easier than you think – financial services as well as other initiated the Race to 100 objective to and your efforts will make a difference! benefits such as scholarships, recruit 100 co-sponsors for the educational programs, vocational Resolution among members of the U.S. opportunities, and group discount House of Representatives in advance of How you can programs to members. Most fraternals any significant debate on reform of the are funded through the sales of U.S. Tax Code. insurance products. Because fraternals To date, 80 co-sponsors have been ●● Go to don’t have shareholders, our profits secured, bringing the goal of 100 www.uct.org/fraternal-advocacy help to support our local councils in co-sponsors within sight. You can help ●● Review the brief explanation of the their community service efforts. by visiting UCT’s new fraternal resolution A primary reason fraternals are able advocacy page at www.uct.org/ ●● Check the list of representatives to see to maintain this unique business model fraternal-advocacy. There you can if yours supports the resolution is because of our tax-exempt status. The read the text of House Resolution 19, ●● Alliance is instrumental in developing review the current co-sponsors of the Complete and send the online registration form and supporting public policy initiatives resolution, and complete the simple at the state and federal level that help online form to contact your

www.uct.org | the Sample case 13 Membership Awards

Our congratulations to the following Privacy Policy for Members members for achieving 60 and 50 years of UCT membership. This list reflects When we issue an insurance policy to requested, service your policy, market our products membership awards for November 2015 a member, we need to obtain and maintain to you, investigate and/or handle claims, detect through March 2016. Please note that only information about the individual that we are and/or prevent fraud, or to participate in insurance those members receiving their awards insuring. We need this information in order to support organizations. These may include during these months are included in this list. provide our members with the most effective companies that perform marketing services on our service. We share your concerns about privacy behalf, other financial institutions with which we 60 Years 14 Albert E. Daub 1 John A. McCoy 14 Onner D. Davis, III and consider this information confidential. have a joint-marketing agreement for the sale of 3 Jerry E. Alexander 14 Bernard R. Goebel, Sr Therefore, we have taken steps to protect your our own products, and your independent agent. 3 Robert C. Evans 14 Ralph E. Heneisen 3 Richard D. McMiller 14 Kenneth N. Nixon personal information. This policy explains what If we are required to disclose information 6 James E. Wheeler 14 Phillip R. Williamson information we collect, with whom we share it and in connection with civil or criminal litigation, 14 Jerald E. Schaffstein 15 Raymond D. Prather 20 Charles F. McLoughlin 20 Robert E. Spitler how you may request that we do not share certain subpoena, or to prevent fraud, we must comply with 33 Donald F. Morris 31 Daniel V. Zerr 35 James S. Lamp 33 Robert F. Stevens information with other parties. The practices such laws or rules that require us to do so, but such 35 Clarence E. Staats 35 Darrell L. Haught described in this policy are applicable to current instances are uncommon. 43 Victor F. Cilke 35 David E. Smith 43 Roy B. De Lorge, Jr 40 Wallace R. Cole and former members who have insurance policies 43 Joseph Wisniewski 40 Lawrence J. Quam issued by us, or are otherwise associated with us. Security and confidentiality of your information: 53 Robert D. Carpenter 40 Paul Sersha 53 Orville E. Russell 43 Al Bailey When we share member information with 64 Douglas L. Blackmun 43 Gary H. Hubbard Information we collect and sources of companies or organizations working on our 67 Rudolph R. Lombardi 43 Mark L. Reisinger 67 Robert E. Luminello 67 Withold Schattner information: We receive most information directly behalf, we expect those companies to use that 89 Drexwell W. Henry 77 William J. Main 89 Allan B. Howard 77 John J. Nepote from you as part of the application process. If we information only to provide the services we have 106 Harry G. Stone 81 Lealand Jackson need to verify information or require additional asked them to perform, as permitted by law. Within 108 Ronald R. Parks 81 Stanford R. Poulton 108 Dick J. Saindon 83 William E. Lester information, we may obtain such information from our organization, we have established physical, 108 Terrence F. Wilson 86 Jimmy J. Arthur third parties, including: adult family members, electronic and procedural safeguards to protect 109 Vern L. McAleer 86 A. Joe Udouj 109 James D. McFerren 93 Melvin L. Maas employers, other insurers or societies, consumer member information. All employees (or people 115 Charles F. Tawzer 95 Orville W. McCafferty, Jr reporting agencies, physicians, hospitals and working on our behalf and under confidentiality 130 Curtis T. Wooten 100 Lyle L. Jones 151 Napoleon W. Browning 106 William C. McGee other medical personnel. Information obtained agreements) may access member information only 151 John E. Burks 106 Vincent R. Petrino 160 Walter W. Crites, Jr 106 Maurice W. Quanbeck from a report prepared by an insurance-support when appropriate to do so and to fulfill and service 174 Elmer W. Alls, Jr 106 Steve M. Stosich organization, such as the Medical Information our members’ needs. 174 Jack D. Neff 108 Albert L. Funk, Pgc 174 Hildrey H. Pollard 108 John A. Morzinski, Jr Bureau (MIB), may be retained by that organization 174 Berlin T. Umberger, Jr 108 Lawrence J. Schreiner and disclosed to other persons or organizations. Your rights to access and correct your 195 R. J. Boisvert 108 Joel D. Strack 211 Kenneth E. Clark 108 Charles Wagner The types of information collected may relate to information: Generally, upon receipt of your 211 Donald L. Hedrick 109 Robert A. Edwards your finances, employment, health, avocations written request, we will make available personal 212 Lynn H. Shaw 115 William N. Bishop 242 William W. Bales 115 Walter D. Graham or other personal characteristics or to other information in your files pertaining to you (except 242 Charles R. Burris, Jr 115 Robert W. Johnson 253 David B. Wright 128 Eugene J. Stangel transactions with us. Any information that we for certain documents maintained in connection 261 Robert L. Giebenrath 130 John R. Alford collect about you will be contained in our policy with, or in anticipation of, any claim or legal 275 Vince R. Calaci 130 James A. Conner, Jr 306 Lawrence L. Lane 130 Wallace C Gilbert records. We will refer to and use this information to proceeding, which will not be made available). If 335 Raymond A. Andress 130 Robert R. Torian issue and service your insurance policy, evaluate you notify us that the information is incorrect, we 335 Rolf N. Chance 133 Wayne E. Archer 335 Le Roy C. Eliason 133 Robert A. Millan benefit claims, and to process transactions will review it and, if we agree, we will correct our 347 Frank J. Schaffer, Jr 134 John A. Krzycki requested by you. records. If we do not agree, you may file a written 403 Gordon C. Harper 151 Oscar C. Auld 414 Harold N. Abrams 151 Robert J. Basolo statement with us describing the information that 417 Earl L. Clark, Pgc 151 David H. Ratliff 452 Richard C. Bowers 151 Billy E. Stilwell Who has access to this information: We do not you are disputing. We will send the correction or 452 Louis P. Kostakis 160 Harvey G. Couture sell member information or medical information, statement to anyone who received or will receive 452 Edward C. Paszek 160 J. Harold Little 478 Ray N. Meyers 160 Paul E. Little nor do we share it with any companies, societies the original information. If you have questions 478 William A. Morenz 160 Donald R. Ouellette or organizations outside of our organization that about the right of access to or correction of your 494 Richard L. Cassis 174 Jimmy W. Fleshman 494 Ivan A. Gingerich 174 M. Ray Light would use that information to contact you about personal information, you may write to us at: UCT, 534 Robert N. Brock 174 Charlie M. Mason their own products or services. If this practice 1801 Watermark Drive, Suite 100, P.O. Box 159019, 590 James R. Coy 179 Emmitt C. Norcross, Jr 623 John Campanile 182 Thomas J. Garrett changes, we will offer you the ability to opt out of Columbus, OH 43215-8619. 649 John L. Campbell 182 Russell D. Harris 665 Foster C. Davis 182 Roger M. Houston this type of information sharing, allowing time for 668 Elmer G. Alexanderson 182 Gary G. Wilder you to respond before the change or practice takes Additional Information: In addition to any other 694 Wayne A. Cedoz 195 Paul T. Gagnon 694 Charles A. Floyd 195 Donald P. Moreau place. privacy notice we may provide, federal and state 762 Nathaniel L. Barone, Jr 203 Robert E. Dierna We may, however, use member information to laws have established new privacy standards and 779 Edmond F. Ariey 203 Thomas E. Fadale 779 Lloyd E. Stoa 203 E. Raymond Franchell communicate with you about products, features, require us to provide this summary of our privacy 781 Beverly A. Kaine 203 Joseph S. Noto and options you have expressed an interest in or policy to you annually. No action is required of you 1027 Stanley R. Lawson 203 Louis R. Paladino 1067 Paul S. Ingram 203 Joseph R. Porcelli that we believe may be of interest to you. We may, as a result of this notice. You may have additional 204 Arlee K. Busby, Jr 50 Years 209 Grover S. Funkhouser without your authorization, but only as permitted rights under other applicable laws. For additional 1 Herbert W. Kenworthy 209 Barney J. Walls or required by law, provide member information to information regarding our privacy policy, please 2 Lawrence T. Grote 209 James L. Weatherholtz, Jr 3 Earl J. Kriegbaum 211 Robert J. Logullo persons or organizations both inside and outside contact us at the above address or at our website at 6 W. S. Cooley 211 Charles R. Mordini of our society to fulfill a transaction you have www.uct.org. 6 Richard E. Fosnaugh 211 Augie E. Pawlisa 11 Richard S. Clay 211 Harold F. Smith 11 Robert J. Radebaugh 211 Thomas A. Vowell

14 the Sample case | Spring 2016 212 Michael L. Miller, Sr 590 James M. Drotleff 1020 Thomas G. Russell...... 1 Manitoba-Saskatchewan Ohio 444 Mark E. Vosburgh...... 1 2008 Donald E. Vaughan...... 1 216 Edward K. McElwain 590 Robert J. Maurer 1022 Jason D. Seghers...... 1 266 Kathleen Chisholm...... 45 1 Gerald E. Thomas...... 4 548 Gilbert S. Williams...... 1 2008 Edward C. Yates...... 1 242 Bob W. Light 590 James R. Raymer 1051 Marcel J. Vanier...... 1 924 Warren G. Gillies...... 20 1 John L. Thompson...... 3 548 Cecil E. Wooten...... 1 244 Edward A. Kulesza 598 Mark E. Barnhart 1022 Brian A. Winter...... 1 266 Cindy C. Waugh...... 5 1 James H. Edwards...... 2 Wisconsin 249 Alfred R. De Lange 598 James A. Cable 266 Ray Chisholm...... 4 261 Richard E. Gruszecki...... 2 Texas 335 Richard T. Grambsch..... 2 249 Richard L. Goudy 598 William S. MacBlane Arkansas-Oklahoma 924 Darlene A. Gillies...... 4 2 Edna M. Puthoff...... 2 2008 Rodney Culp...... 29 337 Mark S. Brown...... 1 255 Melvin J. Maas 613 Robert L. Deaton 491 Daniel F. Capstick...... 1 926 Olive M. Cameron...... 2 6 David Burt...... 1 2008 Brandon D. Hardy...... 12 337 William C. Browne...... 1 261 Kenneth L. Blanchard 613 Billy D. Estes 86 Charlene Dunn Kelly...... 1 924 Carole J. Drader...... 2 3 Archie E. Highley...... 1 915 Thomas D. Hoffman...... 4 337 James A. Fay, Jr...... 1 261 William K. Hopkins 613 Handford M. McClure 86 Leon C. Hatwig...... 1 448 David E. Thompson...... 2 3 David N. Lee, Sr...... 1 2008 William H. Haynes...... 3 335 Thomas R. Liebaert...... 1 261 Wilbur E. Leasure 621 Brian J. Anderson 86 Patricia G. Hatwig...... 1 924 R. Gerald Buchanan...... 1 508 James D. Schulze...... 1 2008 Kurt M. Reichley...... 3 335 Janet B. Voss...... 1 261 John R. Meadows 621 Chester R. Dale 864 Mark E. McMurtrey...... 1 266 Sara L. Deagle...... 1 334 Barbara A. Smith...... 1 792 Jerome R. Koltes...... 2 337 Carrie A. Walker...... 1 261 Robert D. Shoemaker 623 John H. MacKey 923 Mary T. Giercke...... 1 2008 Todd A. Ewald...... 1 337 Denise L. Wolfe...... 1 266 Kenneth A. Brice 623 Bruce J. Matheson Atlantic 448 Arthur W. Griffin...... 1 Oregon-Washington-B.C. 306 Richard J. Troeger...... 1 272 Robert W. Ewald 623 Edward A. Van Horn 883 Samuel A. Adams...... 12 448 Myrtle M. Hudson...... 1 681 Chris Dale Gardner...... 1 272 Jimmie C. Venis 661 Eldon R. Norland 755 Greg M. Hanlon...... 12 926 Linda J. Maliteare...... 1 284 Shashank M. Hedao...... 1 274 Wayne Graham 668 Dennis L. Povolo 755 Rod A. Borden...... 5 266 Sharon D. Nylen...... 1 887 Kevin E. Reed...... 1 274 Raymond F. Hall 681 Robert A. Duncan 755 William R. Callum, Jr...... 4 923 Alma Pankratz...... 1 887 Richard S. Toleno...... 1 Past Regional President 274 Paul W. Weekly 681 Kenneth Keefe 755 J. Wesley Cosman, Psc. 3 266 Lois Y. Pearce...... 1 284 Gregory K. Crouch 694 Bernard Huntebrinker, Jr 746 Laurence E. McPhail...... 3 448 Dave L. Poets...... 1 Pennsylvania Deaths 306 John L. Hendrick 699 Tateos Chevian 854 Shirley M. Page...... 3 924 Norma I. Reid...... 1 598 Ronald S. Townsend, Sr.4 306 Richard O. Koehler 729 Wallace D. Barnes 755 J. Kenney Parks...... 3 448 D. Wayne Schmitz...... 1 358 Steven Modell...... 1 313 Melvin D. Freckleton 729 Renyold P. Deavor 830 Daniel Desjardins...... 2 940 Gail Strain...... 1 790 James Vanlandingham..1 This list reflects reported Past Regional 316 Melvin L. Hubbell 729 Donald W. Heffner 781 Raymond G. Englehart....2 940 Ivan E. J. Strain...... 1 323 Marvin Strange 729 Wayne W. Mateer 755 Randy Gowlett...... 2 266 George O. Thomas...... 1 Southeastern President deaths from Nov. 1, 2015, 325 Larry R. Dressler 729 Dale D. McClure 879 Jacqueline MacLeod.... 2 266 M. Jean Thomas...... 1 2012 Vicki M. MacBain...... 4 325 Bernie Stolz 729 Jimmie B. Mort 781 Irene McNab...... 2 923 Dennis M. Zwarich...... 1 808 Paul M. Halman...... 3 through March 31, 2016. 334 Jerry L. Jerew 734 Joseph L. Cote 755 Carol M. Allen...... 1 323 John T. Tinsley...... 2 Doris Dodgson...... Battle Creek, Michigan Council 253 334 Sylvester Johnson 734 Nelson F. Deaume 827 Wendy Aube...... 1 Michigan 548 Wanda F. Andrews...... 1 Kenneth J. Dumolt...... Eugene, Oregon Council 681 334 Sylvester L. Wechter 734 Hickey J. Lubus 854 Albina C. Castonguay.....1 452 David H. McKay...... 10 444 Mark D. Bennett...... 1 Billy G. Henry...... Monticello, Arkansas Council 752 335 Thomas A. Dejno 746 Peter Dickens 755 Mary L. Cosman...... 1 2017 Dennis M. Grosse...... 5 695 Daniel G. Booton...... 1 Alf C. Lewis...... Calgary, Alberta Council 1014 335 Douglas F. Gullickson 755 Reginald F. Belliveau 781 Huguette R. Englehart... 1 29 Donald S. Csutoras...... 3 695 Sam Glantz...... 1 Gerald T. Pauli...... Frontier Council 727, Cheyenne, Wyoming 335 William J. Herrmann 758 James C. Heath 755 Holly Glennie...... 1 43 Leo S. Buggia...... 2 548 Martha Horn...... 1 James E. Rockhill...... Anderson, Indiana Council 187 335 Gary J. Korger 779 Hans Bonny 758 Richard B. Harrison...... 1 43 Linda L. Buggia...... 2 631 Barbara J. McKenna...... 1 Van Arden Sander...... Cape Girardeau, Missouri Council 534 335 Richard R. Sislo 781 Gerald L. Dumont 755 G. Doug Henderson...... 1 452 Robert J. Kellogg...... 2 548 Raymond C. Richard...... 1 William J. Swinehart...... Williamsport, Pennsylvania Council 350 337 Loren R. Kietzman 781 William L. Geraghty 755 Robert E. Hoben...... 1 452 Julie B. Pierson...... 2 444 Brian A. Thomas...... 1 Emery L. Wille...... Manhattan, Kansas Council 626 339 Alan G. Hall 788 Hoyt F. Box, Jr 758 J. L. Paul Le Blanc...... 1 452 Leroy Smith...... 2 341 John P. Ensinger 788 Charles W. Owen 781 Andre Leblanc...... 1 43 Mary Jo Charlton...... 1 341 Paul H. Sanders 790 Donald D. Mirolli 883 Gordon A. MacKeigan....1 29 Arthur B. Church...... 1 347 Harley E. Swenson 790 William J. Smodic 755 Douglas McCaig...... 1 253 John R. Dimond...... 1 357 Russell D. Hinkel 823 John Cadigan 755 Alice I. McCarville...... 1 253 William K. Egan...... 1 357 Scott C. Schaupp 823 John E. Kelly 755 Richard W. McLean...... 1 29 Daniel B. Hagy...... 1 In Memoriam 357 Darrell J. Shirk 823 Gordon H. Timberlake 755 John T. McMillan...... 1 43 James E. Kushnereit...... 1 358 Robert F. Di Nunzio 823 Bernard L. Tyler, Jr 827 Valmond Saulnier...... 1 43 Alan R. Poplewski...... 1 358 Lorin L. Stough 830 Romeo R. Mantha 758 G. Douglas Sparks...... 1 29 Thomas L. Smith...... 1 405 Robert G. Genereaux 830 Robert L. Smith 755 Ronald P. Theriault...... 1 412 Edward D. Thompson 853 Roy F. Clark 746 Paul G. Wentzell...... 1 Minnesota-North Dakota Auxiliary Past International President 414 Philip P. De Lessio 854 Felix J. Lavoie 838 Gorden Woodworth...... 1 778 Duane A. Steffes...... 2 414 Armond A. Di Poalo 864 William B. Berry 64 Justin D. Dirk...... 1 California-Nevada- 414 David J. Vradenburgh 864 William A. Ragon, Jr 64 Patricia Locken...... 1 Florrene S. McCray Arizona 444 Kenneth W. Cales 871 Raymond L. Rellergert 64 Tina Reiss...... 1 2001 Marc K. Malin...... 29 452 Ronald E. Baker 879 Benny L. Boyd 64 Virgil E. Voegele...... 1 Auxiliary Past International 463 Anthony F. Ricci...... 10 452 James A. Penn 1005 Ed Billows 2015 Rita S. Eagle...... 5 President Florrene S. McCray 465 Richard M. Horam 1016 E. L. Carlson Mississippi-Louisiana 2011 David G. Chase...... 4 466 William L. Quigley 1016 A. John Cowdell 499 Randy C. Young...... 4 passed away Jan. 13, 2016, in 532 Dennis J. Baxter...... 3 478 Jack L. Bidwell 1016 William T. Dann 175 Elton C. Bolin...... 3 532 James M. Smith...... 3 478 Richard E. Dodd 1016 Rudolf Jandewerth 175 Arthur L. Boyte...... 3 Denver, Colorado, at age 91. 463 Jeff B. Finlinson...... 2 494 Dirk A. Bartlow 1016 Ivor N. MacBeath 175 Edna J. Boyte...... 3 2001 Willie E. Artison...... 1 She joined UCT’s ladies 494 Loren K. Crispen 1016 John S. Tucker 226 Jane L. Mason...... 3 779 Anita Gold...... 1 494 Jerry A. Ford 1020 Allan T. Mathison 175 Jack H. Curtis...... 2 463 Christopher Ruttinger.....1 auxiliary in 1960 and served as 494 Frank S. Hall 1020 Vernon E. Ruff 576 Eula L. Nunnery...... 2 499 Richard F. Redman...... 2 secretary for many years. She 494 Phillip R. Lake 1021 Max C. Ginther Colorado-Wyoming 494 William D. Webb 1021 W. Ed Irwin 2009 John H. Taranto...... 7 Missouri served as UCT Auxiliary 499 A. C. Monin 1027 Allan J. Funk 15 Stanna K. Funk...... 3 534 Robert S. Berg...... 5 499 Anthony S. Pizzolato 1039 Vic F. Ryhorchuk 727 Stephen J. Mogen...... 3 President during 1986-87 and 534 Dan S. McNerney...... 3 534 Eugene C. Engledow 1047 William J. Black 2009 John Steven Herrera...... 1 534 Don M. Enright 1049 Arthur W. Loverock 534 Melissa Anderson...... 1 received her Auxiliary Past International President 540 James M. Clark 1051 Victor E. Bourgeois Illinois 534 Larry R. Crane...... 1 honors in 1988. 569 Delbert G. Drewel 1065 Ronald W. Clemens 339 Gene K. Giles...... 4 534 James K. Sumner...... 1 589 William K. Martin 1065 Thomas W. White 72 Howard I. Gnatowsky.... 4 871 Michael D. Wilson...... 1 Florrene worked part-time at the City Bank for 590 Donald C. Conser 339 James D. Marx...... 4 182 David M. Bessell...... 2 Montana-Utah-Idaho many years and was a night correspondent for the 211 Laura M. Lockhart...... 2 81 Jon Christopher...... 3 72 Keith J. Anderson...... 1 81 David J. Nelson...... 2 Davenport, Iowa newspaper. She was a past 95 Barbara J. Carroll...... 1 81 Harry A. Stone, Jr...... 1 president of the Clinton Junior Women’s Club and 182 Carl D. Jones, Jr...... 1 81 Greg Tarpenning...... 1 In Recognition 95 James E. Pope...... 1 served three times on the Clinton Police Auxiliary. Nebraska-Kansas Indiana 104 Glen E. Riensche...... 6 She was also a past president of the Gamma Phi 212 Benjamin J. Becker...... 15 626 James A. Sweeney...... 6 We appreciate the following members who 4 Michael Kurtz...... 10 104 Jim E. Hershberger...... 3 Chapter of Beta Sigma Phi, a board member of have sponsored one or more new or 212 G. Garry Roemke, Jr...... 5 104 Pamela Lloyd...... 3 Agatha of Jane Lamb Hospital, a past president of Tri 354 Charles E. Short...... 3 104 Michael T. Roth...... 3 reinstated members. Numbers reflect 14 Michael H. Brakie...... 1 152 James M. Gray...... 2 B Women’s Club, and served on the Evangelism and 4 Angelo Prati...... 1 104 Douglas B. Morris...... 2 applications approved by the Home Office 77 Gary J. Osborn...... 2 Elder Council of the First Presbyterian Church in from April 1, 2015, to March 31, 2016. Iowa 2021 Thomas A. Schueth...... 2 939 Mark E. Finken...... 43 134 Ronald E. Clark...... 1 Clinton. She loved community service and assisted Act- Uct Dominion 1022 Garry P. Dumur...... 1 939 Robert A. Scarfo...... 4 134 Dale R. Eddy...... 1 in running the Attic Thrift Shop at Jane Lamb 1002 R. Bruce Clark...... 8 1016 Abel R. J. Gallant...... 1 939 Tyler B. Finken...... 1 109 Ray G. Getz...... 1 1022 Mai Ferguson...... 6 1003 John D. Grant...... 1 939 Charles L. Geissinger..... 1 104 Anne Hohnstein...... 1 Hospital. Most of all she loved playing bridge with 1065 Luxmihaasan Rasappah. 4 1020 Lawrence Hankins...... 1 939 Arthur C. Jetter, Jr...... 1 104 Jim E. Schueth...... 1 1031 Robert W. Simon...... 3 1051 Douglas G. Honeyford....1 115 Michael T. Sherzan...... 1 152 Todd R. Sherman...... 1 her friends and loved ones. 1002 Gregg Turkington...... 3 1020 John M. Kahl...... 1 939 Douglas J. West...... 1 152 Erwin T. Steffen...... 1 She cherished her children that she leaves 1018 Roger C. Boivin...... 2 1003 Steve Legros...... 1 1051 Loretta Clipperton Carnes. 2 1018 Warren Lopushinsky..... 1 Ky.-Va.-W.Va.-Md.-D.C. New England behind: Sharon (Mark) Hall, of Ft. Lauderdale, 1022 Ritchie A. Deans...... 2 1018 Kenneth Lyall...... 1 242 Geneva H. Dillard...... 8 67 Natalie C. Cardinal...... 2 1051 Don H. Delongchamp.....2 1018 William B. McLandress. 1 35 Joseph M. Cummons..... 3 823 Arthur C. Newcombe...... 2 Florida; and Larry (Jennifer) McCray of Taos, New 1051 Jerry G. Giff...... 2 1039 Robert W. Nevala...... 1 53 Benjamin R. Kimble...... 2 67 Charles Cavallaro, Sr...... 1 1016 Sylvia M. Herman...... 2 1016 Kenneth Oppertshauser.1 179 Jeanette Bloss-Pepe...... 1 67 Angela M. Forlingieri..... 1 Mexico. She is also survived by five grandchildren, 1051 Marlene A. Bilsborough.1 1003 Richard B. Orton...... 1 174 William E. Gervase...... 1 67 Geraldine Giarrusso...... 1 five great-grandchildren and several aunts, uncles 1022 Dayna James Church.... 1 1015 Chris Phelan...... 1 720 Thomas E. Heaton...... 1 67 Veronica J. Pelino...... 1 1039 Jean Currie...... 1 1003 Keith A. Preece...... 1 209 James P. Owens...... 1 67 Graclyn Travison...... 1 and cousins in Iowa.

www.uct.org | the Sample case 15 Helping Our Communities Spring into volunteering! Service project ideas for making your community better

pring is a time of renewal for many, and it’s great to Ssee blooming flowers and trees and other signs of the . Spring is also a great time to plant the seeds of volunteerism. Whether it’s clearing trash from a local highway, reconstructing a local playground, or planting a community garden, volunteering is an excellent way to bring about change where Organize a campaign to Encourage your local you live. So grab your work 3 raise money for new 6 council to start a local gloves and get started today! playground equipment, or recycling campaign or ask recruit your local council members and your local recycling center if there’s a Here are some project ideas reconstruct the playground yourself. project they need done. Recycling can to consider. You’ll enjoy the camaraderie and feel benefit your community and the good about doing something good for environment, and it can help bring Help people paint and local children. positive attention to your local council. 1 repair their homes. Go a step further and get involved with Partner with a local youth The opportunities are virtually Habitat for Humanity and help build 4 group and plant a community endless, and the benefits to your homes for underprivileged families in garden. Community gardening community are immeasurable. your community. is a healthy, inexpensive activity for youth that can bring them closer to Start looking around your local Volunteer to clean up trash nature and allow them to interact with area, and you might be surprised 2 around local neighborhoods. If each other in a socially meaningful and to find out how many projects are you’re feeling really ambitious, physically productive way. available and need help – or need there are Adopt-a-Highway programs someone like you to get them off throughout the U.S. and Canada that are Get involved with your city the ground. There’s no better time always looking for volunteer groups to 5 or state parks, both of which cleanup and maintain local roads and offer volunteer programs and than now! highways. This could be a great project are always grateful for the support. for your local council! Not only will you Work on educational nature programs receive goodwill advertising on a sign for the public and students, work on on your section of adopted highway, hiking trail cleanup and maintenance, but you’ll also realize the personal or lend a hand planting flowers and satisfaction of doing something good shrubs. for your community.

16 the Sample case | Spring 2016 Online Bonus Making a Difference for Others You can help the May E. Tisdale Scholarship Fund help students

he May E. Tisdale Scholarship Fund has been Thelping children and grandchildren of UCT members pursue their college educations for more than 55 years by awarding yearly scholarships.

Thousands of scholarships have been granted through the fund to help students meet their financial needs. The scholarship fund is dependent on donations received solely through memorials, gifts and donations. The number of scholarship given each year is based on contributions received. Your contribution before the UCT convention in Louisville, Kentucky, when scholarships will be awarded could help ensure that the maximum number How to apply of scholarships will be awarded this year. If you have a child or grandchild that Please consider might benefit from a scholarship, supporting this vital applications may be obtained by fund. Your contribution contacting will help guarantee a bright future for Sandra Stough at students. Donations may [email protected] or at be sent to: P.O. Box 429, Dillsburg, PA 17019. Carolyn Dobschensky Secretary-Treasurer Applications are also available by 2478 VanWormer contacting [email protected] or at Saginaw MI 48609 800.848.0123 x126, or by visiting our website at www.uct.org under UCT in Action/Scholarship Programs. All completed applications are due no later than June15.

Online Bonus www.uct.org | the Sample case 17 UCT celebrates employee promotions!

here have been a number of recent Tregulatory and marketplace changes that have created new challenges for UCT and resulted in a need to shift some home office responsibilities and reporting relationships. This has resulted in a Kevin Hecker, Ron Ives, Sandy Shafer, number of promotions Senior Vice President, Senior Vice President, Vice President, and added duties. Chief Financial Chief Information Fraternal Officer & Chief Risk Officer Sandy manages the public Congratulations to the Officer Ron is focused exclusively relations, graphic design, following employees on IT issues. He oversees all fraternal, community Kevin handles all outreach, print, mail and who are sporting new accounting functions, aspects of information technology including supply departments, as well titles and budgeting, and financial and as serving as the recording regulatory reporting. He administration systems, responsibilities! computer network and secretary for UCT’s Board of manages the Human Governors. She is also the Resources and Compliance infrastructure, telephone and communications, website meeting planner for UCT’s Departments, as well as annual convention. overseeing UCT’s Canadian infrastructure, and building operations and Enterprise security. He also handles Risk Management. cyber liability and data extraction and analysis. Jose Viri-Dunahue, Dennis Lee, Director Director of Insurance of Claims Operations Dennis oversees the Jose manages and trains processes of the claims supervisors and directs department to ensure that strategic initiatives to achieve claims staff follows superior service to UCT organizational procedures customers and decrease along with government and administrative costs. He also state regulations. He also works directly with the sales, works to enhance system compliance and IT operations and problem departments to tweak current solving. products and develop new products to help achieve UCT’s sales goals.

18 the Sample case | Spring 2016 Online Bonus Benefits for Canadian members

Sylvia McBride, left, is Supervisor of Client/Customer Service. She supervises 5-10 associates and assists with hiring, coaching, performance appraisals and salary recommendations. She also trains and Preferred Group Home & Auto communicates with other departments Insurance Rates Exclusively to ensure we are providing the best for UCT Members customer service possible to our policyholders and agents. UCT Members can now enjoy exceptional service and preferred group rates on your personal home and auto insurance Lori Rutledge, center, is Supervisor of Underwriting/New The Group Advantage - Who Qualifies? Discover the benefits of Business. Lori makes sure the • Members of UCT Group Home & Auto Insurance underwriting/new business department • UCT Retirees • Dependents 24 and under residing in Call us for a quote today provides quality service to UCT the same dwelling as member Ontario 866.752.8717 members, sponsors, customers, agents Quebec 888.542.4811 and employees. She also sets Products and services that benefit you All Other Provinces 866.247.7700 performance goals and conducts and • No Service Charges administers annual reviews as well as • Flexible Payment Options monitoring underwriting/new business • Insurance Tailored to your Needs budgets and any other duties she’s • 24/7 Claims Service Guarantee assigned.

The CG&B Group, part of Arthur J. Gallagher Canada Limited www.cgbgroup.com Sara Ermalovich, right, is Claims Supervisor. She ensures that claims are paid within the timely filing Destination: Travel guidelines and makes certain all examiners are trained and up to date on Group, Inc. Insurance all claims duties. She also makes sure (DTGI) is a nationally licensed firm the department provides excellent providing nationwide specialized travel customer service to both members and insurance products and services since agents along with internal staff. the early 1990’s. DTGI provides you with peace of mind if something unexpected happens, including 24/7 emergency medical assistance and specialists to help you navigate health care services outside of Canada and guide you in seeking and receiving proper treatment.

For more information, call Destination: Travel Group Inc., toll-free at (855) 337‐3532. Make sure to refer to UCT when calling.

Online Bonus www.uct.org | the Sample case 19 UCT Membership Development Awards

Lighting Our Future Welcome to UCT Membership Development Awards. The 2016-2017 theme is “Lighting Our Future.” Carrying forward An important part of our organizational from Tom Hoffman’s theme of culture is built around how we “Building our Future,” let’s share the UCT message and continue to light our way welcome new members. UCT going forward. The framework of UCT is Membership Development complete, now we need Awards is our way of to focus all of our thanking you for helping energy and resources us grow. toward membership growth. We have to replace ourselves. The total success of any team UCT has once again partnered is the success of all of its individual members. I with Boost Rewards, a web- know if we all look ahead this year and shine the light of hope and celebrate the past successes of based, integrated program for UCT, we will see growth. rewarding and tracking member UCT is a main contributor to many causes and charities performance and retention. Backed throughout the U.S. and Canada. We need to continue with by integrated partnerships with the our charitable work and contributions to help those less fortunate than ourselves. Just look at the The Sample Case Internet’s largest retailer, Amazon.com and you can see all of the causes and individuals that YOU and with Visa, Boost offers online, point help. It’s amazing the amount of good a small group of based programs that allow flexibility in people can do in so many areas while having fun doing it. selecting awards. What does this mean Methods of doing business have changed over the many years UCT has been in existence; however, the for you? In the U.S., it means you’ll be needs of those less fortunate have not. More and more able to reward yourself with items of people rely on our support. To continue with this your choice from a catalog of thousands support we need membership growth. While we have of products! For Canadian members, you been adding an average of 5,200 new members a year over the past four years, over 90 percent of those new members can receive Visa gift cards for recruiting are from the sale of commissioned insurance products. new members. Our member-to-member sales have averaged only 450 per year. We can do better. I encourage each and every one of UCT is proud to offer this program, you to look around, find your replacement, and bring at and we look forward to meeting new least one new member into our organization this year. members who are excited to share in this I look forward to visiting with as many of your local and regional councils as possible and witnessing first hand all year’s theme of “Building Our Future.” of the good work that you and your members accomplish within the UCT domain.

Gorden Woodworth

* *Rules information for 2016-2017 Only new or reinstated insured members sponsored through one of UCT’s non-commissionable products and/or fraternal membership qualify for award credits. Applications must be received and approved at the Home Office between April 1, 2016 and March 31, 2017. Reinstated members must have been out at least 24 months for the sponsors to receive new award credits. Those wishing to attain President’s Club status must sponsor 50 or more new or reinstated members who have been out at least 24 months. Further, the new and/or reinstated members must still be members in good standing at the end of the membership year in order for the sponsoring member to attain President’s Club status.